The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 49 36
Rank change year-on-year
-4 -13
Permanent jobs requiring a Support Analyst 15 19 13
As % of all permanent IT jobs located in Cardiff 2.56% 3.21% 3.00%
As % of the Job Titles category 2.63% 3.25% 3.06%
Number of salaries quoted 14 19 13
Average salary £27,250 £30,000 £27,500
Average salary % change year-on-year
-9.16% +9.09%
90% offered a salary of more than £16,500 £25,000 £19,000
10% offered a salary of more than £35,000 £40,000 £33,600
UK excluding London average salary £27,500 £27,500 £27,937
% change year-on-year
- -1.56%
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
571 585 425
As % of all permanent IT jobs located in Cardiff 97.61% 98.82% 98.15%
Number of salaries quoted 467 534 395
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £25,500 £25,500 £23,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
South Wales

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 17 April 2014.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (50.00%) SQL
1 8 (50.00%) Windows
2 7 (43.75%) ITIL
3 6 (37.50%) SQL Server
4 5 (31.25%) SLA
4 5 (31.25%) Cisco
4 5 (31.25%) ITIL Certification
5 4 (25.00%) Microsoft
5 4 (25.00%) MCP
5 4 (25.00%) Oracle
5 4 (25.00%) QA
5 4 (25.00%) User Acceptance Testing
5 4 (25.00%) Test Scripting
5 4 (25.00%) Data Entry
5 4 (25.00%) Windows 7
6 3 (18.75%) Hyper-V
6 3 (18.75%) VMware
6 3 (18.75%) MS Office
6 3 (18.75%) MS Excel
6 3 (18.75%) Active Directory
7 2 (12.50%) Management Information System
7 2 (12.50%) Wi-Fi
7 2 (12.50%) Wireless
7 2 (12.50%) HP
7 2 (12.50%) Citrix
7 2 (12.50%) Microsoft Certification
7 2 (12.50%) Mac OS X
7 2 (12.50%) Apple
7 2 (12.50%) Commerce Server
7 2 (12.50%) Windows Server 2003

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) IIS
1 2 (12.50%) Commerce Server
1 2 (12.50%) CMS
2 1 (6.25%) Lync
Applications
1 3 (18.75%) MS Office
1 3 (18.75%) MS Excel
Communications & Networking
1 2 (12.50%) TCP/IP
1 2 (12.50%) DNS
1 2 (12.50%) Internet
1 2 (12.50%) Wi-Fi
1 2 (12.50%) Wireless
1 2 (12.50%) Structured Cabling
2 1 (6.25%) ISDN
2 1 (6.25%) VoIP
2 1 (6.25%) Softswitch
Database & Business Intelligence
1 6 (37.50%) SQL Server
General
1 1 (6.25%) Telecoms
1 1 (6.25%) Marketing
Libraries, Frameworks & Software Standards
1 2 (12.50%) .NET
1 2 (12.50%) WAP
1 2 (12.50%) .NET Framework
Miscellaneous
1 2 (12.50%) Management Information System
Operating Systems
1 8 (50.00%) Windows
2 4 (25.00%) Windows 7
3 2 (12.50%) Mac OS X
3 2 (12.50%) Windows Server 2003
3 2 (12.50%) Windows Server 2008
4 1 (6.25%) Linux
4 1 (6.25%) UNIX
Processes & Methodologies
1 7 (43.75%) ITIL
2 4 (25.00%) User Acceptance Testing
2 4 (25.00%) Test Scripting
2 4 (25.00%) Data Entry
3 2 (12.50%) Data Analysis
3 2 (12.50%) Load Balancing
4 1 (6.25%) Time Management
Programming Languages
1 8 (50.00%) SQL
Qualifications
1 5 (31.25%) ITIL Certification
2 4 (25.00%) MCP
3 2 (12.50%) MCSE
3 2 (12.50%) Microsoft Certification
4 1 (6.25%) Degree
4 1 (6.25%) SC Cleared
4 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 5 (31.25%) SLA
2 4 (25.00%) QA
System Software
1 3 (18.75%) Active Directory
1 3 (18.75%) Hyper-V
2 1 (6.25%) vSphere
2 1 (6.25%) VMware Infrastructure
Systems Management
1 2 (12.50%) NetBackup
Vendors
1 5 (31.25%) Cisco
2 4 (25.00%) Microsoft
2 4 (25.00%) Oracle
3 3 (18.75%) VMware
4 2 (12.50%) Google
4 2 (12.50%) HP
4 2 (12.50%) Citrix
4 2 (12.50%) Apple
5 1 (6.25%) Sonus
5 1 (6.25%) IBM
Cardiff
Barclays Corporate
Salary: Competitive
Posted: 20 hours ago
Cardiff, South Glamorgan
Rullion IT Plus
Salary: £400 - £450 per day
Posted: Yesterday
Cardiff, South Glamorgan
Intapeople
Salary: £25000 to £30000 per annum
Posted: 6 days ago