The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 50 43
Rank change year-on-year
-7 -7
Permanent jobs requiring a Support Analyst 11 12 6
As % of all permanent IT jobs located in Cardiff 1.69% 2.08% 1.69%
As % of the Job Titles category 1.75% 2.17% 1.77%
Number of salaries quoted 11 11 6
Average salary £24,000 £22,000 £31,000
Average salary % change year-on-year
+9.09% -29.03%
90% offered a salary of more than £18,500 £21,000 £20,000
10% offered a salary of more than £30,000 £32,000 £37,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
629 553 339
As % of all permanent IT jobs located in Cardiff 96.92% 95.84% 95.76%
Number of salaries quoted 563 457 307
Average salary £32,500 £35,000 £34,545
Average salary % change year-on-year
-7.14% +1.31%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £46,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 28 August 2014.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 28 August 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (55.56%) Windows
2 12 (44.44%) SQL
2 12 (44.44%) Microsoft
3 10 (37.04%) VMware
4 9 (33.33%) Active Directory
4 9 (33.33%) ITIL
5 8 (29.63%) Cisco
6 7 (25.93%) SLA
6 7 (25.93%) Citrix
7 6 (22.22%) MS Office
7 6 (22.22%) SQL Server
7 6 (22.22%) Windows Server 2008
8 5 (18.52%) Hyper-V
8 5 (18.52%) IIS
8 5 (18.52%) MCP
8 5 (18.52%) UNIX
8 5 (18.52%) DNS
8 5 (18.52%) IBM
8 5 (18.52%) Microsoft Certification
8 5 (18.52%) Management Information System
8 5 (18.52%) Windows Server 2003
9 4 (14.81%) Internet
9 4 (14.81%) Commerce Server
9 4 (14.81%) CMS
9 4 (14.81%) NetBackup
9 4 (14.81%) HP
9 4 (14.81%) TCP/IP
9 4 (14.81%) MS Excel
9 4 (14.81%) .NET
9 4 (14.81%) MCSE

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 28 August 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) IIS
2 4 (14.81%) Commerce Server
2 4 (14.81%) CMS
3 1 (3.70%) Lync
3 1 (3.70%) IBM Notes
3 1 (3.70%) Apache
Applications
1 6 (22.22%) MS Office
2 4 (14.81%) MS Excel
Communications & Networking
1 5 (18.52%) DNS
2 4 (14.81%) Internet
2 4 (14.81%) TCP/IP
3 2 (7.41%) Firewall
3 2 (7.41%) VoIP
4 1 (3.70%) Structured Cabling
4 1 (3.70%) Softswitch
4 1 (3.70%) ISDN
4 1 (3.70%) LAN
4 1 (3.70%) WAN
4 1 (3.70%) DHCP
4 1 (3.70%) Wi-Fi
4 1 (3.70%) Wireless
Database & Business Intelligence
1 6 (22.22%) SQL Server
2 2 (7.41%) MongoDB
Development Applications
1 1 (3.70%) Git (software)
1 1 (3.70%) Subversion
General
1 3 (11.11%) Finance
2 2 (7.41%) Banking
3 1 (3.70%) Marketing
3 1 (3.70%) Telecoms
3 1 (3.70%) Law
3 1 (3.70%) Advertising
Libraries, Frameworks & Software Standards
1 4 (14.81%) .NET
1 4 (14.81%) .NET Framework
2 2 (7.41%) JSON
2 2 (7.41%) jQuery
2 2 (7.41%) RESTful
2 2 (7.41%) Mojolicious
3 1 (3.70%) OAuth
3 1 (3.70%) WAP
Miscellaneous
1 5 (18.52%) Management Information System
2 2 (7.41%) AS400
3 1 (3.70%) iPhone
3 1 (3.70%) iPad
3 1 (3.70%) EPoS
Operating Systems
1 15 (55.56%) Windows
2 6 (22.22%) Windows Server 2008
3 5 (18.52%) UNIX
3 5 (18.52%) Windows Server 2003
4 4 (14.81%) Windows 7
5 2 (7.41%) Linux
6 1 (3.70%) Apple iOS
6 1 (3.70%) Mac OS X
Processes & Methodologies
1 9 (33.33%) ITIL
2 4 (14.81%) Load Balancing
3 2 (7.41%) Time Management
4 1 (3.70%) Data Entry
4 1 (3.70%) Change Control
4 1 (3.70%) Release Management
4 1 (3.70%) Incident Management
4 1 (3.70%) Agile Software Development
4 1 (3.70%) User Acceptance Testing
4 1 (3.70%) Test Scripting
4 1 (3.70%) Data Analysis
4 1 (3.70%) Change Management
Programming Languages
1 12 (44.44%) SQL
2 2 (7.41%) Java
2 2 (7.41%) Perl
2 2 (7.41%) Scala
3 1 (3.70%) Shell Script
Qualifications
1 5 (18.52%) MCP
1 5 (18.52%) Microsoft Certification
2 4 (14.81%) MCSE
3 2 (7.41%) ITIL Certification
3 2 (7.41%) Degree
4 1 (3.70%) SC Cleared
4 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 7 (25.93%) SLA
2 1 (3.70%) QA
System Software
1 9 (33.33%) Active Directory
2 5 (18.52%) Hyper-V
3 2 (7.41%) VMware Infrastructure
4 1 (3.70%) vSphere
Systems Management
1 4 (14.81%) NetBackup
2 1 (3.70%) SCDPM
Vendors
1 12 (44.44%) Microsoft
2 10 (37.04%) VMware
3 8 (29.63%) Cisco
4 7 (25.93%) Citrix
5 5 (18.52%) IBM
6 4 (14.81%) HP
7 3 (11.11%) Oracle
8 2 (7.41%) Apple
9 1 (3.70%) Sonus
9 1 (3.70%) Veeam
9 1 (3.70%) Google
9 1 (3.70%) Lotus