The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 56 58 41
Rank change year-on-year
+2 -17
Permanent jobs requiring a Support Analyst 24 17 19
As % of all permanent IT jobs located in Cardiff 3.06% 2.48% 3.58%
As % of the Job Titles category 3.17% 2.59% 3.70%
Number of salaries quoted 24 13 17
Average salary £27,000 £25,000 £30,000
Average salary % change year-on-year
+8.00% -16.66%
90% offered a salary of more than £19,800 £15,700 £25,000
10% offered a salary of more than £39,000 £30,000 £40,000
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
758 657 514
As % of all permanent IT jobs located in Cardiff 96.68% 95.77% 96.98%
Number of salaries quoted 608 556 420
Average salary £37,000 £34,000 £35,000
Average salary % change year-on-year
+8.82% -2.85%
90% offered a salary of more than £25,025 £25,000 £26,000
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 6 July 2015.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 6 July 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (57.50%) Windows
2 22 (55.00%) Finance
3 17 (42.50%) Active Directory
4 12 (30.00%) Advertising
4 12 (30.00%) Windows 7
5 11 (27.50%) Degree
6 10 (25.00%) Windows Server 2008
6 10 (25.00%) Windows Server 2003
6 10 (25.00%) SQL
7 9 (22.50%) Microsoft
7 9 (22.50%) Analytical Skills
8 8 (20.00%) Java
8 8 (20.00%) Stakeholder Management
9 7 (17.50%) Tomcat
9 7 (17.50%) WebSphere
10 5 (12.50%) IBM Notes
10 5 (12.50%) Apache
10 5 (12.50%) SLA
10 5 (12.50%) Perl
10 5 (12.50%) Oracle
10 5 (12.50%) SQL Server
10 5 (12.50%) Lotus
11 4 (10.00%) VMware
11 4 (10.00%) Web Services
11 4 (10.00%) ITIL
11 4 (10.00%) UNIX
11 4 (10.00%) DHCP
11 4 (10.00%) DNS
11 4 (10.00%) VMware Infrastructure
11 4 (10.00%) Agile Software Development

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 6 July 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.50%) Tomcat
1 7 (17.50%) WebSphere
2 5 (12.50%) IBM Notes
2 5 (12.50%) Apache
3 3 (7.50%) Elasticsearch
3 3 (7.50%) IIS
4 1 (2.50%) Oracle HTTP Server
4 1 (2.50%) Oracle Application Server
Applications
1 3 (7.50%) MS Excel
Cloud Services
1 1 (2.50%) SaaS
Communications & Networking
1 4 (10.00%) DHCP
1 4 (10.00%) DNS
2 1 (2.50%) Firewall
2 1 (2.50%) VLAN
2 1 (2.50%) HTTP
2 1 (2.50%) TCP/IP
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 4 (10.00%) MongoDB
3 1 (2.50%) Oracle Database
3 1 (2.50%) Relational Database
3 1 (2.50%) DB2
3 1 (2.50%) Crystal Reports
3 1 (2.50%) RDBMS
3 1 (2.50%) Oracle Database 10g
3 1 (2.50%) SQL Server Reporting Services
3 1 (2.50%) Oracle Database 11g
General
1 22 (55.00%) Finance
2 12 (30.00%) Advertising
Libraries, Frameworks & Software Standards
1 4 (10.00%) Web Services
2 3 (7.50%) JSON
2 3 (7.50%) jQuery
2 3 (7.50%) RESTful
2 3 (7.50%) Mojolicious
3 1 (2.50%) .NET
3 1 (2.50%) ASP.NET
Miscellaneous
1 9 (22.50%) Analytical Skills
2 3 (7.50%) iSeries
3 2 (5.00%) Management Information System
3 2 (5.00%) Mathematics
3 2 (5.00%) Computer Science
4 1 (2.50%) AS400
4 1 (2.50%) EPoS
4 1 (2.50%) Data Centre
Operating Systems
1 23 (57.50%) Windows
2 12 (30.00%) Windows 7
3 10 (25.00%) Windows Server 2008
3 10 (25.00%) Windows Server 2003
4 4 (10.00%) UNIX
5 3 (7.50%) AIX
6 2 (5.00%) Windows XP
6 2 (5.00%) Windows Vista
7 1 (2.50%) Windows Mobile
7 1 (2.50%) OS/400
7 1 (2.50%) Linux
Processes & Methodologies
1 8 (20.00%) Stakeholder Management
2 4 (10.00%) Agile Software Development
2 4 (10.00%) ITIL
3 2 (5.00%) Project Management
3 2 (5.00%) Change Management
3 2 (5.00%) SDLC
4 1 (2.50%) Quality Management
4 1 (2.50%) Incident Management
4 1 (2.50%) Release Management
4 1 (2.50%) User Acceptance Testing
4 1 (2.50%) QMS
4 1 (2.50%) Continuous Improvement
Programming Languages
1 10 (25.00%) SQL
2 8 (20.00%) Java
3 5 (12.50%) Perl
4 3 (7.50%) COBOL
4 3 (7.50%) Shell Script
5 1 (2.50%) RPG
5 1 (2.50%) T-SQL
5 1 (2.50%) VB.NET
5 1 (2.50%) Python
Qualifications
1 11 (27.50%) Degree
2 2 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 5 (12.50%) SLA
System Software
1 17 (42.50%) Active Directory
2 4 (10.00%) VMware Infrastructure
Systems Management
1 1 (2.50%) NetBackup
1 1 (2.50%) Oracle RMAN
Vendors
1 9 (22.50%) Microsoft
2 5 (12.50%) Oracle
2 5 (12.50%) Lotus
3 4 (10.00%) VMware
4 3 (7.50%) IBM
5 1 (2.50%) Cisco
5 1 (2.50%) Veritas