The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 52 63 -
Rank change year-on-year
+11 -
Permanent jobs requiring a Support Analyst 21 9 0
As % of all permanent IT jobs located in Cardiff 3.06% 1.36% -
As % of the Job Titles category 3.13% 1.38% -
Number of salaries quoted 20 9 0
Average salary £27,922 £20,500 -
Average salary % change year-on-year
+36.20% -
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
670 650 386
As % of all permanent IT jobs located in Cardiff 97.53% 98.04% 96.98%
Number of salaries quoted 557 570 336
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £23,200 £24,500 £27,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 5 February 2016, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 19 (52.78%) Windows
2 16 (44.44%) Microsoft
3 12 (33.33%) Active Directory
3 12 (33.33%) Windows Server
4 11 (30.56%) Windows Server 2003
4 11 (30.56%) Windows 7
5 10 (27.78%) Windows Server 2008
6 9 (25.00%) MS Excel
6 9 (25.00%) SQL
6 9 (25.00%) SQL Server
7 8 (22.22%) SAP
7 8 (22.22%) Oracle
7 8 (22.22%) ERP
7 8 (22.22%) Finance
7 8 (22.22%) Manufacturing
8 7 (19.44%) Web Development
8 7 (19.44%) E-business
8 7 (19.44%) Enterprise Software
9 6 (16.67%) SLA
9 6 (16.67%) ITIL
9 6 (16.67%) VMware
9 6 (16.67%) Continuous Improvement
9 6 (16.67%) Unit Testing
10 5 (13.89%) QMS
10 5 (13.89%) VMware Infrastructure
10 5 (13.89%) Advertising
10 5 (13.89%) Degree
10 5 (13.89%) MS Office
10 5 (13.89%) Electronics
10 5 (13.89%) Quality Management

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 5 February 2016, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) Exchange Server 2007
1 1 (2.78%) Exchange Server 2010
1 1 (2.78%) IIS
1 1 (2.78%) MS Exchange
1 1 (2.78%) SharePoint
1 1 (2.78%) SharePoint 2013
Applications
1 9 (25.00%) MS Excel
2 5 (13.89%) MS Office
3 1 (2.78%) MS Project
3 1 (2.78%) MS Visio
Communications & Networking
1 2 (5.56%) VoIP
2 1 (2.78%) Broadband
2 1 (2.78%) DHCP
2 1 (2.78%) DNS
2 1 (2.78%) NAS
2 1 (2.78%) SAN
Database & Business Intelligence
1 9 (25.00%) SQL Server
2 1 (2.78%) Data Warehouse
2 1 (2.78%) DataStage
2 1 (2.78%) Microsoft Power View
2 1 (2.78%) OLAP
2 1 (2.78%) Oracle OLAP
2 1 (2.78%) QlikView
2 1 (2.78%) SQL Server 2008
2 1 (2.78%) SQL Server 2014
2 1 (2.78%) SQL Server Analysis Services
2 1 (2.78%) SQL Server Integration Services
2 1 (2.78%) SQL Server Reporting Services
2 1 (2.78%) Star Schema
General
1 8 (22.22%) Finance
1 8 (22.22%) Manufacturing
2 5 (13.89%) Advertising
2 5 (13.89%) Electronics
3 1 (2.78%) Banking
Libraries, Frameworks & Software Standards
1 1 (2.78%) MDX
1 1 (2.78%) Oracle Streams
1 1 (2.78%) XML
1 1 (2.78%) XSD
1 1 (2.78%) XSLT
Miscellaneous
1 7 (19.44%) Enterprise Software
2 2 (5.56%) Analytical Skills
2 2 (5.56%) Blackberry
2 2 (5.56%) Computer Science
3 1 (2.78%) Clustering
3 1 (2.78%) Data Centre
3 1 (2.78%) EqualLogic
3 1 (2.78%) Mathematics
3 1 (2.78%) Statistics
3 1 (2.78%) Symmetrix
Operating Systems
1 19 (52.78%) Windows
2 12 (33.33%) Windows Server
3 11 (30.56%) Windows 7
3 11 (30.56%) Windows Server 2003
4 10 (27.78%) Windows Server 2008
5 5 (13.89%) Windows Server 2012
6 2 (5.56%) Android
6 2 (5.56%) Linux
6 2 (5.56%) Windows 8
7 1 (2.78%) AIX
7 1 (2.78%) Red Hat Enterprise Linux
7 1 (2.78%) Unix
7 1 (2.78%) Windows XP
Processes & Methodologies
1 8 (22.22%) ERP
2 7 (19.44%) E-business
2 7 (19.44%) Web Development
3 6 (16.67%) Continuous Improvement
3 6 (16.67%) ITIL
3 6 (16.67%) Unit Testing
4 5 (13.89%) QMS
4 5 (13.89%) Quality Management
5 3 (8.33%) Service Delivery
6 2 (5.56%) Business Intelligence
6 2 (5.56%) Knowledge Management
6 2 (5.56%) Project Management
6 2 (5.56%) User Acceptance Testing
7 1 (2.78%) Business Analysis
7 1 (2.78%) Content Management
7 1 (2.78%) Data Modelling
7 1 (2.78%) Document Management
7 1 (2.78%) ETL
7 1 (2.78%) Incident Management
7 1 (2.78%) PRINCE2
Programming Languages
1 9 (25.00%) SQL
Qualifications
1 5 (13.89%) Degree
2 2 (5.56%) MCP
3 1 (2.78%) ISEB
3 1 (2.78%) ITIL Foundation Certificate
3 1 (2.78%) Microsoft Certification
Quality Assurance & Compliance
1 6 (16.67%) SLA
System Software
1 12 (33.33%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 1 (2.78%) vCloud
3 1 (2.78%) VMware ESXi
3 1 (2.78%) vSphere
Systems Management
1 1 (2.78%) Backup Exec
1 1 (2.78%) HP Data Protector
1 1 (2.78%) NetBackup
1 1 (2.78%) SCCM
1 1 (2.78%) Tivoli
1 1 (2.78%) Tivoli Storage Manager
1 1 (2.78%) WSUS
Vendors
1 16 (44.44%) Microsoft
2 8 (22.22%) Oracle
2 8 (22.22%) SAP
3 6 (16.67%) VMware
4 4 (11.11%) IBM
5 2 (5.56%) 3PAR
5 2 (5.56%) Citrix
5 2 (5.56%) HP
5 2 (5.56%) Kaspersky
5 2 (5.56%) Symantec
6 1 (2.78%) Apple
6 1 (2.78%) Brocade
6 1 (2.78%) Cisco
6 1 (2.78%) Dell
6 1 (2.78%) EMC
6 1 (2.78%) NetApp
6 1 (2.78%) Red Hat
6 1 (2.78%) Tableau
6 1 (2.78%) Veritas
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £20000 - £32000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
Intapeople
Salary: £16000 - £20000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £16000 - £18000 per annum + Pension, Healthcare, 27 days a/l
Posted: 4 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £30000 - £35000 per annum + Pension, Healthcare, Flexitime
Posted: 5 days ago
Cardiff, South Glamorgan
CPS Group UK
Salary: £17000 - £21000 per annum + Bonus, Pension, Healthcare
Posted: 5 days ago