The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 55 48 48
Rank change year-on-year
-7 0
Permanent jobs requiring a Support Analyst 12 16 22
As % of all permanent IT jobs located in Cardiff 1.80% 2.69% 3.67%
As % of the Job Titles category 1.87% 2.75% 3.72%
Number of salaries quoted 11 14 22
Average salary £27,500 £27,250 £30,000
Average salary % change year-on-year
+0.91% -9.16%
90% offered a salary of more than £24,500 £16,500 £26,000
10% offered a salary of more than £41,500 £35,000 £40,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
641 582 592
As % of all permanent IT jobs located in Cardiff 96.25% 97.82% 98.83%
Number of salaries quoted 548 473 539
Average salary £36,500 £35,000 £35,000
Average salary % change year-on-year
+4.28% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £52,500 £46,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 April 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (75.00%) Windows
2 9 (45.00%) Finance
2 9 (45.00%) Active Directory
3 8 (40.00%) Windows 7
4 6 (30.00%) Advertising
4 6 (30.00%) Degree
5 5 (25.00%) Windows Server 2008
5 5 (25.00%) Windows Server 2003
6 4 (20.00%) UNIX
6 4 (20.00%) Tomcat
6 4 (20.00%) Microsoft
6 4 (20.00%) WebSphere
7 3 (15.00%) iSeries
7 3 (15.00%) IBM
7 3 (15.00%) MS Excel
7 3 (15.00%) Windows XP
7 3 (15.00%) ITIL
7 3 (15.00%) AIX
7 3 (15.00%) SQL Server
7 3 (15.00%) IIS
7 3 (15.00%) COBOL
7 3 (15.00%) Shell Script
8 2 (10.00%) Project Management
8 2 (10.00%) Lotus
8 2 (10.00%) Change Management
8 2 (10.00%) SQL
8 2 (10.00%) IBM Notes
8 2 (10.00%) Apache
8 2 (10.00%) Windows Vista
8 2 (10.00%) Analytical Skills

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 April 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) Tomcat
1 4 (20.00%) WebSphere
2 3 (15.00%) IIS
3 2 (10.00%) IBM Notes
3 2 (10.00%) Apache
4 1 (5.00%) SharePoint 2010
4 1 (5.00%) Exchange Server 2010
4 1 (5.00%) SharePoint
4 1 (5.00%) MS Exchange
4 1 (5.00%) Oracle HTTP Server
4 1 (5.00%) Oracle Application Server
Applications
1 3 (15.00%) MS Excel
Cloud Services
1 1 (5.00%) SaaS
Communications & Networking
1 1 (5.00%) HTTP
1 1 (5.00%) TCP/IP
1 1 (5.00%) Firewall
1 1 (5.00%) VLAN
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 1 (5.00%) DB2
2 1 (5.00%) Crystal Reports
2 1 (5.00%) RDBMS
2 1 (5.00%) Oracle Database 10g
2 1 (5.00%) SQL Server Reporting Services
2 1 (5.00%) Oracle Database 11g
2 1 (5.00%) Oracle Database
2 1 (5.00%) Relational Database
General
1 9 (45.00%) Finance
2 6 (30.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) ASP.NET
Miscellaneous
1 3 (15.00%) iSeries
2 2 (10.00%) Analytical Skills
3 1 (5.00%) EPoS
3 1 (5.00%) AS400
Operating Systems
1 15 (75.00%) Windows
2 8 (40.00%) Windows 7
3 5 (25.00%) Windows Server 2008
3 5 (25.00%) Windows Server 2003
4 4 (20.00%) UNIX
5 3 (15.00%) AIX
5 3 (15.00%) Windows XP
6 2 (10.00%) Windows Vista
7 1 (5.00%) Windows Mobile
7 1 (5.00%) OS/400
7 1 (5.00%) Linux
Processes & Methodologies
1 3 (15.00%) ITIL
2 2 (10.00%) Project Management
2 2 (10.00%) Change Management
3 1 (5.00%) Stakeholder Management
3 1 (5.00%) Incident Management
3 1 (5.00%) Release Management
3 1 (5.00%) User Acceptance Testing
3 1 (5.00%) Continuous Improvement
Programming Languages
1 3 (15.00%) COBOL
1 3 (15.00%) Shell Script
2 2 (10.00%) SQL
3 1 (5.00%) T-SQL
3 1 (5.00%) VB.NET
3 1 (5.00%) Python
3 1 (5.00%) Java
3 1 (5.00%) Perl
3 1 (5.00%) RPG
Qualifications
1 6 (30.00%) Degree
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 9 (45.00%) Active Directory
Systems Management
1 1 (5.00%) NetBackup
1 1 (5.00%) Oracle RMAN
Vendors
1 4 (20.00%) Microsoft
2 3 (15.00%) IBM
3 2 (10.00%) Lotus
4 1 (5.00%) Veritas
4 1 (5.00%) Oracle
4 1 (5.00%) Cisco
Cardiff, South Glamorgan
CPS Group UK
Salary: £24000 - £30000 per annum + 30 days a/l, Flexitime, pension
Posted: 2 days ago