The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 57 44 59
Rank change year-on-year
-13 +15
Permanent jobs requiring a Support Analyst 11 5 3
As % of all permanent IT jobs located in Cardiff 1.63% 1.27% 0.59%
As % of the Job Titles category 1.69% 1.35% 0.60%
Number of salaries quoted 11 5 3
Average salary £24,500 £35,000 £35,000
Average salary % change year-on-year
-30.00% -
90% offered a salary of more than £20,000 £27,000 £23,800
10% offered a salary of more than £35,500 £35,000 £39,000
UK excluding London average salary £27,500 £28,000 £27,500
% change year-on-year
-1.78% +1.81%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
651 370 496
As % of all permanent IT jobs located in Cardiff 96.73% 93.67% 98.22%
Number of salaries quoted 573 312 427
Average salary £35,000 £36,000 £33,361
Average salary % change year-on-year
-2.77% +7.91%
90% offered a salary of more than £25,000 £25,500 £25,500
10% offered a salary of more than £50,000 £46,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 5 March 2015.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 5 March 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 12 (54.55%) Windows
2 11 (50.00%) Finance
3 8 (36.36%) Active Directory
4 7 (31.82%) Windows 7
5 6 (27.27%) WebSphere
5 6 (27.27%) Tomcat
5 6 (27.27%) SQL
6 5 (22.73%) IBM Notes
6 5 (22.73%) Apache
6 5 (22.73%) Lotus
6 5 (22.73%) Degree
6 5 (22.73%) Advertising
7 4 (18.18%) Stakeholder Management
7 4 (18.18%) Windows Server 2008
7 4 (18.18%) Windows Server 2003
7 4 (18.18%) Java
7 4 (18.18%) Analytical Skills
8 3 (13.64%) SQL Server
8 3 (13.64%) ITIL
8 3 (13.64%) UNIX
8 3 (13.64%) Windows XP
9 2 (9.09%) IBM
9 2 (9.09%) Shell Script
9 2 (9.09%) AIX
9 2 (9.09%) COBOL
9 2 (9.09%) IIS
9 2 (9.09%) iSeries
9 2 (9.09%) Windows Vista
9 2 (9.09%) Service Delivery
10 1 (4.55%) Parallel Computing

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 5 March 2015, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (27.27%) Tomcat
1 6 (27.27%) WebSphere
2 5 (22.73%) IBM Notes
2 5 (22.73%) Apache
3 2 (9.09%) IIS
4 1 (4.55%) SharePoint 2010
4 1 (4.55%) Exchange Server 2010
4 1 (4.55%) SharePoint
4 1 (4.55%) MS Exchange
4 1 (4.55%) Oracle HTTP Server
4 1 (4.55%) Oracle Application Server
Communications & Networking
1 1 (4.55%) HTTP
Database & Business Intelligence
1 3 (13.64%) SQL Server
2 1 (4.55%) DB2
2 1 (4.55%) RDBMS
2 1 (4.55%) Oracle Database 10g
2 1 (4.55%) SQL Server Reporting Services
2 1 (4.55%) Oracle Database 11g
2 1 (4.55%) Oracle Database
2 1 (4.55%) Relational Database
General
1 11 (50.00%) Finance
2 5 (22.73%) Advertising
Miscellaneous
1 4 (18.18%) Analytical Skills
2 2 (9.09%) iSeries
3 1 (4.55%) Management Information System
3 1 (4.55%) AS400
Operating Systems
1 12 (54.55%) Windows
2 7 (31.82%) Windows 7
3 4 (18.18%) Windows Server 2003
3 4 (18.18%) Windows Server 2008
4 3 (13.64%) UNIX
4 3 (13.64%) Windows XP
5 2 (9.09%) AIX
5 2 (9.09%) Windows Vista
6 1 (4.55%) Linux
6 1 (4.55%) OS/400
Processes & Methodologies
1 4 (18.18%) Stakeholder Management
2 3 (13.64%) ITIL
3 2 (9.09%) Service Delivery
4 1 (4.55%) Change Management
4 1 (4.55%) Project Management
4 1 (4.55%) Bioinformatics
4 1 (4.55%) Knowledge Management
4 1 (4.55%) Biostatistics
4 1 (4.55%) Release Management
4 1 (4.55%) User Acceptance Testing
4 1 (4.55%) Parallel Computing
4 1 (4.55%) Continuous Improvement
Programming Languages
1 6 (27.27%) SQL
2 4 (18.18%) Java
3 2 (9.09%) Shell Script
3 2 (9.09%) COBOL
4 1 (4.55%) RPG
Qualifications
1 5 (22.73%) Degree
2 1 (4.55%) VCP4
System Software
1 8 (36.36%) Active Directory
2 1 (4.55%) Oracle RMAN
Systems Management
1 1 (4.55%) NetBackup
Vendors
1 5 (22.73%) Lotus
2 2 (9.09%) IBM
3 1 (4.55%) Microsoft
3 1 (4.55%) HP
3 1 (4.55%) Veritas
3 1 (4.55%) Oracle
Cardiff
IntaPeople
Salary: £18000 - £21000 per annum
Posted: 11 hours ago
Cardiff, South Glamorgan
Intapeople
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Cardiff, South Glamorgan
Ashdown IT
Salary: £22000 - £27000 per annum + benefits
Posted: 6 days ago