The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 39 43 56
Rank change year-on-year
+4 +13
Permanent jobs requiring a Support Analyst 28 11 10
As % of all permanent IT jobs located in Cardiff 5.036% 2.494% 1.742%
As % of the Job Titles category 5.100% 2.535% 1.799%
Number of salaries quoted 27 10 10
Average salary £30,000 £30,000 £30,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Cardiff
Permanent IT job ads with a match in the
Job Titles category
549 434 556
As % of all permanent IT jobs located in Cardiff 98.74% 98.41% 96.86%
Number of salaries quoted 485 407 518
Average salary £35,000 £32,500 £35,000
Average salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £25,500 £24,000 £26,000
10% offered a salary of more than £47,500 £50,000 £47,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
South Wales

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Cardiff region as a proportion of the total demand within the Job Titles category.

Cardiff Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Cardiff Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 24 May 2013.

Cardiff Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (64.52%) SQL
2 16 (51.61%) Oracle
3 14 (45.16%) PL/SQL
3 14 (45.16%) UNIX
4 11 (35.48%) Windows
5 7 (22.58%) Linux
5 7 (22.58%) Oracle Forms
5 7 (22.58%) Oracle Reports
5 7 (22.58%) WebLogic
5 7 (22.58%) Perl
5 7 (22.58%) AWK
5 7 (22.58%) RDBMS
5 7 (22.58%) Business Transformation
5 7 (22.58%) sed
5 7 (22.58%) Oracle Application Server
6 6 (19.35%) Java
7 5 (16.13%) Active Directory
8 4 (12.90%) ITIL
8 4 (12.90%) SQL Server
9 3 (9.677%) SLA
9 3 (9.677%) .NET
9 3 (9.677%) MS Excel
10 2 (6.452%) MS Access
10 2 (6.452%) Windows XP
10 2 (6.452%) Documentum
10 2 (6.452%) LAN
10 2 (6.452%) WAN
10 2 (6.452%) DHCP
10 2 (6.452%) DNS
10 2 (6.452%) SQL Server 7

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (9.677%) .NET
Application Platforms
1 7 (22.58%) WebLogic
1 7 (22.58%) Oracle Application Server
2 2 (6.452%) Documentum
2 2 (6.452%) Papyrus
Applications
1 3 (9.677%) MS Excel
2 1 (3.226%) MS Office
Communications & Networking
1 2 (6.452%) LAN
1 2 (6.452%) WAN
1 2 (6.452%) DHCP
1 2 (6.452%) DNS
1 2 (6.452%) Firewall
Database & Business Intelligence
1 7 (22.58%) Oracle Reports
1 7 (22.58%) RDBMS
2 4 (12.90%) SQL Server
3 2 (6.452%) MS Access
3 2 (6.452%) SQL Server 7
3 2 (6.452%) SQL Server 2000
3 2 (6.452%) MySQL
3 2 (6.452%) SQL Server 2005
Development Applications
1 7 (22.58%) Oracle Forms
General
1 1 (3.226%) Finance
1 1 (3.226%) Advertising
Miscellaneous
1 1 (3.226%) Management Information System
Operating Systems
1 14 (45.16%) UNIX
2 11 (35.48%) Windows
3 7 (22.58%) Linux
4 2 (6.452%) Windows XP
Processes & Methodologies
1 7 (22.58%) Business Transformation
2 4 (12.90%) ITIL
3 2 (6.452%) Service Delivery
3 2 (6.452%) Workflow
3 2 (6.452%) Web Design
3 2 (6.452%) Asset Management
3 2 (6.452%) Document Management
3 2 (6.452%) ITIL V3
3 2 (6.452%) Continuous Improvement
3 2 (6.452%) Change Control
4 1 (3.226%) Release Management
4 1 (3.226%) Systems Analysis
4 1 (3.226%) Incident Management
Programming Languages
1 20 (64.52%) SQL
2 14 (45.16%) PL/SQL
3 7 (22.58%) Perl
3 7 (22.58%) AWK
3 7 (22.58%) sed
4 6 (19.35%) Java
5 2 (6.452%) C#
5 2 (6.452%) T-SQL
5 2 (6.452%) VB
5 2 (6.452%) VB.NET
5 2 (6.452%) VBA
6 1 (3.226%) Delphi
Qualifications
1 1 (3.226%) SC Cleared
1 1 (3.226%) Security Cleared
Quality Assurance & Compliance
1 3 (9.677%) SLA
2 1 (3.226%) HL7
System Software
1 5 (16.13%) Active Directory
Systems Management
1 1 (3.226%) Oracle Enterprise Manager
Vendors
1 16 (51.61%) Oracle
2 2 (6.452%) Kofax
3 1 (3.226%) Microsoft
3 1 (3.226%) Business Objects
3 1 (3.226%) JBoss
Cardiff, South Glamorgan
All candidates must be eligible for SC Clearance. Essential Skills: *SQL scripting (any of MS SQL Server / Oracle / MySQL) *Any Database admin experience; Analytical / investigative capability; Ability to...
JM
Salary: £33000 per annum + Excellent Benefits
Posted: 21 May 2013
CARDIFF (with frequent UK travel), South Wales
Responsible for the staffing and smooth running of the IT service desk, you will mentor the IT Support Analysts in service delivery best practice and assist with on-...
Consumer Futures
Salary: £33,000 per annum
Posted: 24 May 2013
Cardiff, South Glamorgan
Essential requirements include: MS Windows Server 2003 (MCSE or MCSA certification or equivalent demonstrable experience) MS Windows Server 2008 (MCITP certification or equivalent demonstrable experience ) Network infrastructure configuration...
Consumer Futures
Salary: £33,000 per annum
Posted: 13 May 2013