Support Analyst Jobs in Cardiff

Support Analyst
South Wales > Cardiff

The median Support Analyst salary in Cardiff is £40,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 63 55 95
Rank change year-on-year -8 +40 -23
Permanent jobs requiring a Support Analyst 3 11 3
As % of all permanent jobs advertised in Cardiff 0.45% 1.91% 0.35%
As % of the Job Titles category 0.48% 2.10% 0.36%
Number of salaries quoted 3 10 3
10th Percentile £30,000 £24,918 £25,450
25th Percentile £32,813 £29,250 £27,625
Median annual salary (50th Percentile) £40,000 £31,000 £32,500
Median % change year-on-year +29.03% -4.62% +18.18%
75th Percentile £48,625 £31,500 £35,063
90th Percentile £52,300 - £35,850
South Wales median annual salary £40,000 £31,000 £26,000
% change year-on-year +29.03% +19.23% -1.89%

All Permanent IT Job Vacancies
Cardiff

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 619 525 830
% of permanent jobs with a recognized job title 93.65% 90.99% 96.40%
Number of salaries quoted 538 401 619
10th Percentile £27,157 £30,750 £34,000
25th Percentile £36,750 £40,000 £39,625
Median annual salary (50th Percentile) £50,000 £50,173 £52,500
Median % change year-on-year -0.34% -4.43% +16.67%
75th Percentile £65,575 £67,000 £65,000
90th Percentile £76,625 £77,500 £77,500
South Wales median annual salary £45,000 £45,496 £50,000
% change year-on-year -1.09% -9.01% +11.11%

Support Analyst
Job Vacancy Trend in Cardiff

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Analyst in Cardiff

Support Analyst
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing Support Analyst in Cardiff.

Salary trend for Support Analyst in Cardiff

Support Analyst
Salary Histogram in Cardiff

Salary distribution for jobs citing Support Analyst in Cardiff over the 6 months to 2 May 2024.

Salary histogram for Support Analyst in Cardiff

Support Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 2 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Support Analyst in the job title.

1 2 (66.67%) Problem Management
1 2 (66.67%) Azure
1 2 (66.67%) Process Improvement
1 2 (66.67%) Java
1 2 (66.67%) SQL
1 2 (66.67%) T-SQL
1 2 (66.67%) SQL Server
1 2 (66.67%) WebSphere
2 1 (33.33%) Customer Service
2 1 (33.33%) Welsh Language
2 1 (33.33%) Microsoft Exchange
2 1 (33.33%) DHCP
2 1 (33.33%) VPN
2 1 (33.33%) DNS
2 1 (33.33%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Coaching
2 1 (33.33%) Remote Desktop
2 1 (33.33%) ITSM
2 1 (33.33%) Smartphone

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) WebSphere
2 1 (33.33%) Microsoft Exchange
Cloud Services
1 2 (66.67%) Azure
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) Remote Desktop
1 1 (33.33%) VPN
Database & Business Intelligence
1 2 (66.67%) SQL Server
General
1 1 (33.33%) Welsh Language
Miscellaneous
1 1 (33.33%) Smartphone
Processes & Methodologies
1 2 (66.67%) Problem Management
1 2 (66.67%) Process Improvement
2 1 (33.33%) Coaching
2 1 (33.33%) Customer Service
2 1 (33.33%) ITSM
Programming Languages
1 2 (66.67%) Java
1 2 (66.67%) SQL
1 2 (66.67%) T-SQL
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) Microsoft