The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 55 50 45
Rank change year-on-year
-5 -5
Permanent jobs requiring a Support Analyst 13 9 3
As % of all permanent IT jobs located in Cardiff 1.90% 1.72% 0.83%
As % of the Job Titles category 1.99% 1.80% 0.86%
Number of salaries quoted 11 7 3
Average salary £25,000 £25,000 £30,000
Average salary % change year-on-year
- -16.66%
90% offered a salary of more than £18,500 £22,300 £25,200
10% offered a salary of more than £30,000 £32,100 £33,200
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
653 501 347
As % of all permanent IT jobs located in Cardiff 95.47% 95.79% 95.86%
Number of salaries quoted 577 397 319
Average salary £33,000 £35,000 £33,500
Average salary % change year-on-year
-5.71% +4.47%
90% offered a salary of more than £23,928 £25,000 £24,000
10% offered a salary of more than £52,500 £45,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
South Wales

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 25 July 2014.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 25 July 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 15 (50.00%) Windows
2 14 (46.67%) SQL
3 11 (36.67%) ITIL
4 10 (33.33%) SLA
4 10 (33.33%) Microsoft
5 9 (30.00%) VMware
6 8 (26.67%) Cisco
6 8 (26.67%) SQL Server
7 7 (23.33%) Active Directory
7 7 (23.33%) Citrix
8 6 (20.00%) Oracle
8 6 (20.00%) MS Office
8 6 (20.00%) MCP
9 5 (16.67%) UNIX
9 5 (16.67%) IIS
9 5 (16.67%) ITIL Certification
9 5 (16.67%) Management Information System
9 5 (16.67%) Windows Server 2008
9 5 (16.67%) Hyper-V
10 4 (13.33%) Data Entry
10 4 (13.33%) Windows 7
10 4 (13.33%) User Acceptance Testing
10 4 (13.33%) Test Scripting
10 4 (13.33%) .NET Framework
10 4 (13.33%) Load Balancing
10 4 (13.33%) QA
10 4 (13.33%) CMS
10 4 (13.33%) NetBackup
10 4 (13.33%) Microsoft Certification
10 4 (13.33%) Commerce Server

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 25 July 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) IIS
2 4 (13.33%) Commerce Server
2 4 (13.33%) CMS
3 1 (3.33%) Lync
3 1 (3.33%) IBM Notes
3 1 (3.33%) Apache
Applications
1 6 (20.00%) MS Office
2 4 (13.33%) MS Excel
Communications & Networking
1 4 (13.33%) TCP/IP
1 4 (13.33%) DNS
1 4 (13.33%) Internet
2 2 (6.67%) Wi-Fi
2 2 (6.67%) Wireless
2 2 (6.67%) Structured Cabling
3 1 (3.33%) Softswitch
3 1 (3.33%) Firewall
3 1 (3.33%) ISDN
3 1 (3.33%) LAN
3 1 (3.33%) VoIP
3 1 (3.33%) WAN
Database & Business Intelligence
1 8 (26.67%) SQL Server
2 2 (6.67%) MongoDB
Development Applications
1 1 (3.33%) Subversion
1 1 (3.33%) Git (software)
General
1 2 (6.67%) Finance
1 2 (6.67%) Banking
2 1 (3.33%) Marketing
2 1 (3.33%) Law
2 1 (3.33%) Advertising
2 1 (3.33%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (13.33%) .NET Framework
1 4 (13.33%) .NET
2 2 (6.67%) WAP
2 2 (6.67%) RESTful
2 2 (6.67%) Mojolicious
2 2 (6.67%) JSON
2 2 (6.67%) jQuery
3 1 (3.33%) OAuth
Miscellaneous
1 5 (16.67%) Management Information System
2 2 (6.67%) AS400
3 1 (3.33%) EPoS
Operating Systems
1 15 (50.00%) Windows
2 5 (16.67%) UNIX
2 5 (16.67%) Windows Server 2008
3 4 (13.33%) Windows 7
3 4 (13.33%) Windows Server 2003
4 2 (6.67%) Linux
4 2 (6.67%) Mac OS X
Processes & Methodologies
1 11 (36.67%) ITIL
2 4 (13.33%) Load Balancing
2 4 (13.33%) User Acceptance Testing
2 4 (13.33%) Test Scripting
2 4 (13.33%) Data Entry
3 1 (3.33%) Change Control
3 1 (3.33%) Time Management
3 1 (3.33%) Release Management
3 1 (3.33%) Change Management
3 1 (3.33%) Agile Software Development
3 1 (3.33%) Data Analysis
3 1 (3.33%) Incident Management
Programming Languages
1 14 (46.67%) SQL
2 2 (6.67%) Java
2 2 (6.67%) Perl
2 2 (6.67%) Scala
3 1 (3.33%) Shell Script
Qualifications
1 6 (20.00%) MCP
2 5 (16.67%) ITIL Certification
3 4 (13.33%) MCSE
3 4 (13.33%) Microsoft Certification
4 2 (6.67%) Degree
5 1 (3.33%) SC Cleared
5 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 10 (33.33%) SLA
2 4 (13.33%) QA
System Software
1 7 (23.33%) Active Directory
2 5 (16.67%) Hyper-V
3 1 (3.33%) vSphere
3 1 (3.33%) VMware Infrastructure
Systems Management
1 4 (13.33%) NetBackup
Vendors
1 10 (33.33%) Microsoft
2 9 (30.00%) VMware
3 8 (26.67%) Cisco
4 7 (23.33%) Citrix
5 6 (20.00%) Oracle
6 4 (13.33%) IBM
6 4 (13.33%) HP
7 2 (6.67%) Apple
7 2 (6.67%) Google
8 1 (3.33%) Sonus
8 1 (3.33%) Lotus