The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 50 33
Rank change year-on-year
-3 -17
Permanent jobs requiring a Support Analyst 10 11 17
As % of all permanent IT jobs located in Cardiff 1.66% 2.03% 4.24%
As % of the Job Titles category 1.70% 2.10% 4.37%
Number of salaries quoted 7 11 17
Average salary £25,500 £30,000 £33,000
Average salary % change year-on-year
-15.00% -9.09%
90% offered a salary of more than £21,300 £30,000 £21,200
10% offered a salary of more than £31,000 £32,000 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
587 523 389
As % of all permanent IT jobs located in Cardiff 97.51% 96.32% 97.01%
Number of salaries quoted 511 450 362
Average salary £35,000 £33,750 £35,000
Average salary % change year-on-year
+3.70% -3.57%
90% offered a salary of more than £22,500 £24,500 £24,000
10% offered a salary of more than £47,500 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Support Analyst Salary Trend in Cardiff

Support Analyst
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 30 October 2014.

Support Analyst Salary Histogram in Cardiff

Support Analyst
Top 30 Related IT Skills in Cardiff

For the 6 months to 30 October 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 12 (54.55%) SQL
2 9 (40.91%) Windows
3 7 (31.82%) Finance
3 7 (31.82%) Microsoft
4 6 (27.27%) Active Directory
4 6 (27.27%) ITIL
4 6 (27.27%) VMware
4 6 (27.27%) Analytical Skills
5 5 (22.73%) Java
5 5 (22.73%) Citrix
6 4 (18.18%) Lotus
6 4 (18.18%) MS Office
6 4 (18.18%) SQL Server
6 4 (18.18%) IBM Notes
6 4 (18.18%) Apache
6 4 (18.18%) Management Information System
7 3 (13.64%) Stakeholder Management
7 3 (13.64%) WebSphere
7 3 (13.64%) Tomcat
7 3 (13.64%) HP
7 3 (13.64%) DNS
7 3 (13.64%) SLA
7 3 (13.64%) Cisco
7 3 (13.64%) Microsoft Certification
7 3 (13.64%) Windows Server 2003
7 3 (13.64%) Windows Server 2008
8 2 (9.09%) jQuery
8 2 (9.09%) Hyper-V
8 2 (9.09%) RESTful
8 2 (9.09%) Scala

Support Analyst
Top Related IT Skills in Cardiff by Category

For the 6 months to 30 October 2014, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) IBM Notes
1 4 (18.18%) Apache
2 3 (13.64%) Tomcat
2 3 (13.64%) WebSphere
3 2 (9.09%) IIS
3 2 (9.09%) Commerce Server
3 2 (9.09%) CMS
Applications
1 4 (18.18%) MS Office
2 2 (9.09%) MS Excel
Communications & Networking
1 3 (13.64%) DNS
2 2 (9.09%) Internet
2 2 (9.09%) TCP/IP
3 1 (4.55%) Firewall
3 1 (4.55%) VoIP
3 1 (4.55%) DHCP
Database & Business Intelligence
1 4 (18.18%) SQL Server
2 2 (9.09%) MongoDB
3 1 (4.55%) SQL Server Reporting Services
Development Applications
1 1 (4.55%) Subversion
1 1 (4.55%) Git (software)
General
1 7 (31.82%) Finance
2 2 (9.09%) Banking
3 1 (4.55%) Law
3 1 (4.55%) Advertising
Libraries, Frameworks & Software Standards
1 2 (9.09%) .NET
1 2 (9.09%) .NET Framework
1 2 (9.09%) JSON
1 2 (9.09%) jQuery
1 2 (9.09%) RESTful
1 2 (9.09%) Mojolicious
2 1 (4.55%) OAuth
Miscellaneous
1 6 (27.27%) Analytical Skills
2 4 (18.18%) Management Information System
3 2 (9.09%) AS400
4 1 (4.55%) iPhone
4 1 (4.55%) iPad
4 1 (4.55%) EPoS
Operating Systems
1 9 (40.91%) Windows
2 3 (13.64%) Windows Server 2003
2 3 (13.64%) Windows Server 2008
3 2 (9.09%) Windows 7
3 2 (9.09%) Linux
3 2 (9.09%) UNIX
4 1 (4.55%) Apple iOS
Processes & Methodologies
1 6 (27.27%) ITIL
2 3 (13.64%) Stakeholder Management
3 2 (9.09%) Load Balancing
3 2 (9.09%) Service Delivery
4 1 (4.55%) Change Management
4 1 (4.55%) Biostatistics
4 1 (4.55%) Release Management
4 1 (4.55%) Time Management
4 1 (4.55%) Parallel Computing
4 1 (4.55%) Change Control
4 1 (4.55%) Agile Software Development
4 1 (4.55%) Bioinformatics
4 1 (4.55%) Knowledge Management
4 1 (4.55%) Incident Management
Programming Languages
1 12 (54.55%) SQL
2 5 (22.73%) Java
3 2 (9.09%) Perl
3 2 (9.09%) Scala
4 1 (4.55%) Shell Script
Qualifications
1 3 (13.64%) Microsoft Certification
2 2 (9.09%) Degree
2 2 (9.09%) MCP
2 2 (9.09%) MCSE
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 6 (27.27%) Active Directory
2 2 (9.09%) Hyper-V
3 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) NetBackup
2 1 (4.55%) SCDPM
Vendors
1 7 (31.82%) Microsoft
2 6 (27.27%) VMware
3 5 (22.73%) Citrix
4 4 (18.18%) Lotus
5 3 (13.64%) HP
5 3 (13.64%) Cisco
6 2 (9.09%) IBM
6 2 (9.09%) Oracle
7 1 (4.55%) Apple
7 1 (4.55%) Veeam
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