Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Support Analyst role in IT jobs within the Cardiff region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 August 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to
20 Aug 2008
Same period last year
Rank3852
Rank change on same period last yearUp+14
Matching permanent IT job ads2923
As % of all UK permanent IT job ads sampled0.016 %0.010 %
As % of the category below4.407 %2.812 %
Salaries quoted2921
Average minimum salary£19,879£23,667
Average salary£22,276£26,048
% change on same period last year-14.48 %
Average maximum salary£24,672£28,429
UK excluding London average salary£27,262£27,099
% change on same period last year+0.60 %
Cardiff IT Job Market, Job TitlesJob Titles
Cardiff
Matching permanent IT job ads658818
As % of all UK permanent IT job ads sampled0.354 %0.341 %
Salaries quoted620749
Average minimum salary£29,144£29,799
Average salary£32,096£33,714
% change on same period last year-4.79 %
Average maximum salary£35,049£37,629
UK excluding London average salary£38,055£39,430
% change on same period last year-3.48 %
Support Analyst South WalesSupport Analyst
South Wales

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Analyst across the Cardiff region as a proportion of the total demand within the Job Titles category.

Cardiff Support Analyst Demand Trend

Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Cardiff region.

Cardiff Support Analyst Salary Trend

Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Analyst across the Cardiff region over the 3 months to 20 August 2008.

Cardiff Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

131 (50.00 %)Windows
227 (43.55 %)SQL
326 (41.94 %)Active Directory
421 (33.87 %)Windows XP
519 (30.65 %)ITIL
617 (27.42 %)SLA
716 (25.81 %)Microsoft Certification
815 (24.19 %)Service Delivery
914 (22.58 %)MCSE
914 (22.58 %)Java
1012 (19.35 %)PL/SQL
1012 (19.35 %)SMS
1012 (19.35 %)Citrix
1111 (17.74 %)Lotus
1111 (17.74 %)Lotus Notes
1210 (16.13 %)MS Office
1210 (16.13 %)VB
1210 (16.13 %)TCP/IP
139 (14.52 %)Oracle
139 (14.52 %)Migration
139 (14.52 %)Data Migration
148 (12.90 %)AS400
148 (12.90 %)JavaScript
148 (12.90 %)Windows 2000
157 (11.29 %)MS Exchange
157 (11.29 %)Windows Server 2003
157 (11.29 %)HTML
157 (11.29 %)XML
157 (11.29 %)Exchange Server 2003
157 (11.29 %)Change Management

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the Cardiff region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Cardiff IT Job Market, Application DevelopmentApplication Development
17 (11.29 %)HTML
17 (11.29 %)XML
25 (8.065 %)JSP
34 (6.452 %)JavaBeans
42 (3.226 %)WebSphere
51 (1.613 %)Hibernate
51 (1.613 %)Spring
51 (1.613 %)Servlets
51 (1.613 %)Struts
51 (1.613 %)WebServices
51 (1.613 %).NET
51 (1.613 %)J2EE
51 (1.613 %)ASP
Cardiff IT Job Market, Application PlatformsApplication Platforms
111 (17.74 %)Lotus Notes
27 (11.29 %)MS Exchange
27 (11.29 %)Exchange Server 2003
34 (6.452 %)Exchange Server 2007
42 (3.226 %)WebSphere Application Server
42 (3.226 %)Site Server
42 (3.226 %)Lotus Domino
Cardiff IT Job Market, ApplicationsApplications
110 (16.13 %)MS Office
22 (3.226 %)MS Excel
Cardiff IT Job Market, Communications & NetworkingCommunications & Networking
112 (19.35 %)SMS
210 (16.13 %)TCP/IP
34 (6.452 %)DNS
34 (6.452 %)DHCP
42 (3.226 %)VPN
51 (1.613 %)Firewall
51 (1.613 %)LAN
51 (1.613 %)WAN
Cardiff IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (8.065 %)SQL Server
23 (4.839 %)SQL Server 2005
32 (3.226 %)Oracle 9i
32 (3.226 %)Datawarehouse
41 (1.613 %)SQL Server 2000
Cardiff IT Job Market, Development ApplicationsDevelopment Applications
16 (9.677 %)PowerBuilder
22 (3.226 %)Oracle Forms
31 (1.613 %)Eclipse
31 (1.613 %)Ant
31 (1.613 %)JUnit
Cardiff IT Job Market, GeneralGeneral
14 (6.452 %)Finance
23 (4.839 %)Pensions
23 (4.839 %)Government
23 (4.839 %)Health
32 (3.226 %)Legal
41 (1.613 %)Manufacturing
41 (1.613 %)Auditing
41 (1.613 %)Education
Cardiff IT Job Market, MiscellaneousMiscellaneous
18 (12.90 %)AS400
21 (1.613 %)Mainframe
Cardiff IT Job Market, Operating SystemsOperating Systems
131 (50.00 %)Windows
221 (33.87 %)Windows XP
38 (12.90 %)Windows 2000
47 (11.29 %)Windows Server 2003
54 (6.452 %)UNIX
63 (4.839 %)Windows Vista
71 (1.613 %)Windows 2000 Server
71 (1.613 %)Linux
Cardiff IT Job Market, Processes & MethodologiesProcesses & Methodologies
119 (30.65 %)ITIL
215 (24.19 %)Service Delivery
39 (14.52 %)Migration
39 (14.52 %)Data Migration
47 (11.29 %)Security Cleared
47 (11.29 %)Change Management
52 (3.226 %)Web Design
52 (3.226 %)Web Development
52 (3.226 %)SC Cleared
61 (1.613 %)Business Development
61 (1.613 %)Disaster Recovery
61 (1.613 %)RAD
61 (1.613 %)Project Management
Cardiff IT Job Market, Programming LanguagesProgramming Languages
127 (43.55 %)SQL
214 (22.58 %)Java
312 (19.35 %)PL/SQL
410 (16.13 %)VB
58 (12.90 %)JavaScript
63 (4.839 %)C++
72 (3.226 %)C#
81 (1.613 %)C
81 (1.613 %)Perl
81 (1.613 %)VBScript
81 (1.613 %)VBA
81 (1.613 %)VB6
81 (1.613 %)XPath
Cardiff IT Job Market, QualificationsQualifications
116 (25.81 %)Microsoft Certification
214 (22.58 %)MCSE
31 (1.613 %)MCSA
31 (1.613 %)CCNA
31 (1.613 %)Cisco Certification
31 (1.613 %)MCDST
31 (1.613 %)MCP
Cardiff IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
117 (27.42 %)SLA
Cardiff IT Job Market, System SoftwareSystem Software
126 (41.94 %)Active Directory
21 (1.613 %)Backup Exec
Cardiff IT Job Market, VendorsVendors
112 (19.35 %)Citrix
211 (17.74 %)Lotus
39 (14.52 %)Oracle
46 (9.677 %)Microsoft
51 (1.613 %)Cisco
51 (1.613 %)Symantec