The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Cardiff region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 44 42 32
Rank change year-on-year
-2 -10
Contract jobs requiring a Support Engineer 4 5 6
As % of all contract IT jobs located in Cardiff 1.01% 1.36% 2.35%
As % of the Job Titles category 1.04% 1.39% 2.52%
Number of daily rates quoted 1 2 4
Average daily rate
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£160 £155 £256
Average daily rate % change year-on-year
+3.22% -39.51%
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 3 1 1
Average hourly rate £15.86 £12.00 £13.87
Average hourly rate % change year-on-year
+32.16% -13.48%
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%
Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cardiff
Contract IT job ads with a match in the
Job Titles category
383 360 238
As % of all contract IT jobs located in Cardiff 96.96% 97.56% 93.33%
Number of daily rates quoted 307 268 148
Average daily rate £350 £350 £313
Average daily rate % change year-on-year
- +11.82%
90% offered a daily rate of more than £200 £200 £205
10% offered a daily rate of more than £450 £475 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 16 6 9
Average hourly rate £12.50 £15.25 £13.87
Average hourly rate % change year-on-year
-18.03% +9.94%
90% offered a hourly rate of more than £9.00 £12.00 £13.50
10% offered a hourly rate of more than £20.00 £25.15 £18.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cardiff

Support Engineer
Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Cardiff region.

Support Engineer Daily Rate Trend in Cardiff

Support Engineer
Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Cardiff region.

Support Engineer Hourly Rate Trend in Cardiff

Support Engineer
Top 30 Related IT Skills in Cardiff

For the 6 months to 31 July 2015, IT contractor jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 5 (45.45%) Windows
1 5 (45.45%) Active Directory
1 5 (45.45%) HP
2 4 (36.36%) VMware
2 4 (36.36%) Windows Server 2008
2 4 (36.36%) Citrix
3 3 (27.27%) Cisco Certification
3 3 (27.27%) Microsoft
3 3 (27.27%) ITIL
3 3 (27.27%) CCNA
3 3 (27.27%) Cisco
3 3 (27.27%) Windows XP
3 3 (27.27%) MS Exchange
3 3 (27.27%) Exchange Server 2010
3 3 (27.27%) Windows Server 2012
4 2 (18.18%) Windows 7
4 2 (18.18%) Lync
4 2 (18.18%) Dell
4 2 (18.18%) Firewall
4 2 (18.18%) Windows Server 2003
5 1 (9.09%) Internet
5 1 (9.09%) Tivoli
5 1 (9.09%) Tivoli Storage Manager
5 1 (9.09%) Project Management
5 1 (9.09%) CCNP
5 1 (9.09%) Microsoft Certification
5 1 (9.09%) Avaya
5 1 (9.09%) Lotus
5 1 (9.09%) Mac OS X
5 1 (9.09%) ISDN

Support Engineer
Top Related IT Skills in Cardiff by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
1 3 (27.27%) Exchange Server 2010
2 2 (18.18%) Lync
3 1 (9.09%) SharePoint
3 1 (9.09%) Exchange Server 2007
Business Applications
1 1 (9.09%) Dynamics CRM
Cloud Services
1 1 (9.09%) Microsoft Azure
Communications & Networking
1 2 (18.18%) Firewall
2 1 (9.09%) VLAN
2 1 (9.09%) Softswitch
2 1 (9.09%) Structured Cabling
2 1 (9.09%) ISDN
2 1 (9.09%) LAN
2 1 (9.09%) VoIP
2 1 (9.09%) WAN
2 1 (9.09%) TCP/IP
2 1 (9.09%) Internet
Database & Business Intelligence
1 1 (9.09%) Azure SQL Database
General
1 1 (9.09%) Finance
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
Miscellaneous
1 1 (9.09%) Management Information System
1 1 (9.09%) Mathematics
1 1 (9.09%) iPad
Operating Systems
1 5 (45.45%) Windows
2 4 (36.36%) Windows Server 2008
3 3 (27.27%) Windows Server 2012
3 3 (27.27%) Windows XP
4 2 (18.18%) Windows Server 2003
4 2 (18.18%) Windows 7
5 1 (9.09%) Mac OS X
5 1 (9.09%) AIX
5 1 (9.09%) Linux
Processes & Methodologies
1 3 (27.27%) ITIL
2 1 (9.09%) CRM
2 1 (9.09%) Project Management
2 1 (9.09%) Migration
2 1 (9.09%) Incident Management
2 1 (9.09%) Continuous Improvement
Programming Languages
1 1 (9.09%) C
1 1 (9.09%) SQL
Qualifications
1 3 (27.27%) CCNA
1 3 (27.27%) Cisco Certification
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) MCTS
2 1 (9.09%) CCENT
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
2 1 (9.09%) ITIL Foundation Certificate
2 1 (9.09%) MCSE
2 1 (9.09%) CCNP
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 5 (45.45%) Active Directory
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) Hyper-V
Systems Management
1 1 (9.09%) Tivoli
1 1 (9.09%) Tivoli Storage Manager
1 1 (9.09%) HP Data Protector
Vendors
1 5 (45.45%) HP
2 4 (36.36%) Citrix
2 4 (36.36%) VMware
3 3 (27.27%) Microsoft
3 3 (27.27%) Cisco
4 2 (18.18%) Dell
5 1 (9.09%) IBM
5 1 (9.09%) Avaya
5 1 (9.09%) Lotus