The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 47 42 34
Rank change year-on-year
-5 -8
Contract jobs requiring a Support Engineer 23 12 9
As % of all contract IT jobs located in South Wales 3.99% 2.40% 2.07%
As % of the Job Titles category 4.10% 2.48% 2.17%
Number of daily rates quoted 15 8 5
Average daily rate £175 £150 £175
Average daily rate % change year-on-year
+16.66% -14.28%
90% offered a daily rate of more than £138 £125 £154
10% offered a daily rate of more than £450 £195 £265
UK excluding London average daily rate £240 £225 £200
% change year-on-year
+6.66% +12.50%
Number of hourly rates quoted 1 3 3
Average hourly rate £11.00 £15.25 £15.00
Average hourly rate % change year-on-year
-27.86% +1.66%
UK excluding London average hourly rate £16.00 £15.50 £15.35
% change year-on-year
+3.22% +0.97%
Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
561 483 415
As % of all contract IT jobs located in South Wales 97.40% 96.79% 95.40%
Number of daily rates quoted 396 340 230
Average daily rate £350 £363 £375
Average daily rate % change year-on-year
-3.44% -3.33%
90% offered a daily rate of more than £190 £175 £200
10% offered a daily rate of more than £450 £450 £485
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 35 20 27
Average hourly rate £13.00 £15.13 £15.50
Average hourly rate % change year-on-year
-14.04% -2.41%
90% offered a hourly rate of more than £10.75 £11.00 £13.87
10% offered a hourly rate of more than £47.12 £22.50 £105.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in South Wales

Support Engineer
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the South Wales region.

Support Engineer Daily Rate Trend in South Wales

Support Engineer
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the South Wales region over the 3 months to 14 February 2016.

Support Engineer Daily Rate Histogram in South Wales

Support Engineer
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the South Wales region.

Support Engineer Hourly Rate Trend in South Wales

Support Engineer
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the South Wales region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -11 12 £200 +33.33% 2
Bridgend +11 3 £450 +50.00% 1
Neath Port Talbot - 2 - -
Support Engineer
Wales

Support Engineer
Top 30 Related IT Skills in South Wales

For the 6 months to 14 February 2016, IT contractor jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 21 (45.65%) Microsoft
2 20 (43.48%) Active Directory
3 16 (34.78%) Windows
4 13 (28.26%) MS Exchange
4 13 (28.26%) Skype for Business
5 12 (26.09%) MS Excel
5 12 (26.09%) ITIL
6 11 (23.91%) SQL
6 11 (23.91%) Cisco
6 11 (23.91%) DNS
6 11 (23.91%) VMware
6 11 (23.91%) Exchange Server 2010
6 11 (23.91%) Windows Server
7 10 (21.74%) Exchange Server 2013
7 10 (21.74%) Security Cleared
8 9 (19.57%) SC Cleared
8 9 (19.57%) Firewall
8 9 (19.57%) SMTP
8 9 (19.57%) Citrix
8 9 (19.57%) Kalman Filter
9 8 (17.39%) SLA
10 7 (15.22%) SQL Server
10 7 (15.22%) MS Office
10 7 (15.22%) Windows Server 2008
11 6 (13.04%) Windows Server 2012
11 6 (13.04%) Linux
11 6 (13.04%) Cisco Certification
11 6 (13.04%) HP
11 6 (13.04%) CCNA
12 5 (10.87%) Internet

Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 14 February 2016, IT contractor jobs across the South Wales region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (28.26%) MS Exchange
1 13 (28.26%) Skype for Business
2 11 (23.91%) Exchange Server 2010
3 10 (21.74%) Exchange Server 2013
4 2 (4.35%) Apache
5 1 (2.17%) Exchange Server 2007
5 1 (2.17%) SharePoint
Applications
1 12 (26.09%) MS Excel
2 7 (15.22%) MS Office
3 3 (6.52%) MS PowerPoint
4 2 (4.35%) MS Visio
5 1 (2.17%) Spreadsheet
Business Applications
1 3 (6.52%) Remedy ITSM
Cloud Services
1 3 (6.52%) Office 365
Communications & Networking
1 11 (23.91%) DNS
2 9 (19.57%) Firewall
2 9 (19.57%) SMTP
3 5 (10.87%) Internet
3 5 (10.87%) LAN
4 4 (8.70%) WAN
5 3 (6.52%) TCP/IP
5 3 (6.52%) VPN
6 2 (4.35%) HTTPS
6 2 (4.35%) SSH
6 2 (4.35%) VoIP
6 2 (4.35%) Wireshark
7 1 (2.17%) ADSL
7 1 (2.17%) DHCP
7 1 (2.17%) Skype
7 1 (2.17%) VLAN
7 1 (2.17%) Wi-Fi
Database & Business Intelligence
1 7 (15.22%) SQL Server
2 4 (8.70%) SQL Server 2008
2 4 (8.70%) SQL Server 2014
3 3 (6.52%) Data Mining
3 3 (6.52%) Relational Database
4 2 (4.35%) MySQL
4 2 (4.35%) Oracle Database
Development Applications
1 2 (4.35%) Eclipse
1 2 (4.35%) IntelliJ
1 2 (4.35%) Jenkins
1 2 (4.35%) JUnit
1 2 (4.35%) Maven
1 2 (4.35%) Subversion
2 1 (2.17%) AdminStudio
General
1 4 (8.70%) Finance
2 3 (6.52%) Aerospace
3 1 (2.17%) Local Government
Libraries, Frameworks & Software Standards
1 5 (10.87%) Web Services
1 5 (10.87%) XML
2 2 (4.35%) Java EE
2 2 (4.35%) LAMP
2 2 (4.35%) SAML
Miscellaneous
1 5 (10.87%) PKI
2 4 (8.70%) Clustering
3 3 (6.52%) Client/Server
3 3 (6.52%) Computer Science
3 3 (6.52%) DataPower
3 3 (6.52%) Replication
4 2 (4.35%) Analytical Skills
4 2 (4.35%) Cryptography
4 2 (4.35%) Driving Licence
4 2 (4.35%) NHS
5 1 (2.17%) AS400
5 1 (2.17%) Data Centre
5 1 (2.17%) PDA
Operating Systems
1 16 (34.78%) Windows
2 11 (23.91%) Windows Server
3 7 (15.22%) Windows Server 2008
4 6 (13.04%) Linux
4 6 (13.04%) Windows Server 2012
5 4 (8.70%) AIX
5 4 (8.70%) Unix
5 4 (8.70%) Windows 7
6 2 (4.35%) Mac OS X
6 2 (4.35%) Red Hat Enterprise Linux
7 1 (2.17%) HPUX
7 1 (2.17%) Windows Server 2003
7 1 (2.17%) Windows Vista
7 1 (2.17%) Windows XP
Processes & Methodologies
1 12 (26.09%) ITIL
2 9 (19.57%) Kalman Filter
3 5 (10.87%) Incident Management
4 4 (8.70%) Logistics
4 4 (8.70%) Performance Management
4 4 (8.70%) Performance Tuning
4 4 (8.70%) Resource Management
4 4 (8.70%) Server Building
5 3 (6.52%) ITSM
5 3 (6.52%) SOA
5 3 (6.52%) Time Management
5 3 (6.52%) Workflow
6 1 (2.17%) Capacity Management
6 1 (2.17%) Change Control
6 1 (2.17%) Change Management
6 1 (2.17%) Root Cause Analysis
6 1 (2.17%) Service Management
6 1 (2.17%) Validation
Programming Languages
1 11 (23.91%) SQL
2 3 (6.52%) C
3 2 (4.35%) Java
3 2 (4.35%) Perl
3 2 (4.35%) PHP
3 2 (4.35%) PL/SQL
3 2 (4.35%) Python
3 2 (4.35%) Shell Script
4 1 (2.17%) PowerShell
Qualifications
1 10 (21.74%) Security Cleared
2 9 (19.57%) SC Cleared
3 6 (13.04%) CCNA
3 6 (13.04%) Cisco Certification
4 4 (8.70%) ITIL Foundation Certificate
5 3 (6.52%) Degree
6 2 (4.35%) Microsoft Certification
7 1 (2.17%) MCP
7 1 (2.17%) MCSE
7 1 (2.17%) Server+ Certification
Quality Assurance & Compliance
1 8 (17.39%) SLA
2 1 (2.17%) Disclosure Scotland
System Software
1 20 (43.48%) Active Directory
2 4 (8.70%) Hyper-V
2 4 (8.70%) vSphere
3 3 (6.52%) VMware Infrastructure
Systems Management
1 5 (10.87%) Tivoli
2 4 (8.70%) HP Data Protector
2 4 (8.70%) Tivoli Storage Manager
3 2 (4.35%) Ansible
3 2 (4.35%) SCCM
3 2 (4.35%) yum
4 1 (2.17%) SCOM
4 1 (2.17%) SCSM
4 1 (2.17%) SCVMM
4 1 (2.17%) Windows Intune
4 1 (2.17%) WSUS
Vendors
1 21 (45.65%) Microsoft
2 11 (23.91%) Cisco
2 11 (23.91%) VMware
3 9 (19.57%) Citrix
4 6 (13.04%) HP
5 5 (10.87%) Oracle
6 3 (6.52%) BMC
6 3 (6.52%) F5
6 3 (6.52%) Remedy
7 2 (4.35%) Red Hat
8 1 (2.17%) Dell
8 1 (2.17%) IBM
8 1 (2.17%) Sophos
8 1 (2.17%) Sun
8 1 (2.17%) Symantec
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