The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Support Engineer
Rank 66 56 53
Rank change year-on-year
-10 -3
Permanent jobs requiring a Support Engineer 19 17 11
As % of all permanent IT jobs located in Cardiff 2.25% 2.59% 1.86%
As % of the Job Titles category 2.28% 2.66% 1.94%
Number of salaries quoted 19 16 9
Average salary £28,000 £30,000 £31,000
Average salary % change year-on-year
-6.66% -3.22%
90% offered a salary of more than £18,600 £25,750 £21,900
10% offered a salary of more than £37,500 £36,250 £35,000
UK excluding London average salary £28,000 £29,000 £30,000
% change year-on-year
-3.44% -3.33%
Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
832 640 566
As % of all permanent IT jobs located in Cardiff 98.35% 97.41% 95.77%
Number of salaries quoted 710 569 472
Average salary £35,000 £33,000 £34,500
Average salary % change year-on-year
+6.06% -4.34%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £50,000 £52,500 £45,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

Support Engineer
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cardiff region.

Support Engineer Salary Trend in Cardiff

Support Engineer
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Engineer across the Cardiff region over the 3 months to 3 September 2015.

Support Engineer Salary Histogram in Cardiff

Support Engineer
Top 30 Related IT Skills in Cardiff

For the 6 months to 3 September 2015, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 20 (62.50%) Windows
2 18 (56.25%) Microsoft
3 15 (46.88%) Active Directory
4 14 (43.75%) MS Exchange
5 13 (40.63%) Exchange Server 2007
5 13 (40.63%) Windows Server 2008
5 13 (40.63%) Exchange Server 2010
6 12 (37.50%) Exchange Server 2013
7 11 (34.38%) DNS
7 11 (34.38%) IIS
7 11 (34.38%) TCP/IP
7 11 (34.38%) Windows Server 2003
8 10 (31.25%) Internet
8 10 (31.25%) Windows Server 2012
9 8 (25.00%) SolarWinds
9 8 (25.00%) Load Balancing
9 8 (25.00%) Blackberry Enterprise Server
9 8 (25.00%) VMware
10 7 (21.88%) Telecoms
10 7 (21.88%) Citrix
10 7 (21.88%) Linux
10 7 (21.88%) JBoss
11 6 (18.75%) SLA
11 6 (18.75%) UNIX
11 6 (18.75%) HTML
11 6 (18.75%) Java
11 6 (18.75%) JavaScript
11 6 (18.75%) PHP
11 6 (18.75%) Objective-C
11 6 (18.75%) Multithreading

Support Engineer
Top Related IT Skills in Cardiff by Category

For the 6 months to 3 September 2015, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (43.75%) MS Exchange
2 13 (40.63%) Exchange Server 2007
2 13 (40.63%) Exchange Server 2010
3 12 (37.50%) Exchange Server 2013
4 11 (34.38%) IIS
5 8 (25.00%) Blackberry Enterprise Server
6 7 (21.88%) JBoss
7 1 (3.13%) Apache
7 1 (3.13%) Tomcat
7 1 (3.13%) SharePoint
7 1 (3.13%) WebSphere
Applications
1 2 (6.25%) MS Excel
2 1 (3.13%) MS Project
2 1 (3.13%) MS Office
Communications & Networking
1 11 (34.38%) TCP/IP
1 11 (34.38%) DNS
2 10 (31.25%) Internet
3 4 (12.50%) LAN
3 4 (12.50%) WAN
3 4 (12.50%) Firewall
4 2 (6.25%) DHCP
4 2 (6.25%) VoIP
4 2 (6.25%) SAN
4 2 (6.25%) VLAN
5 1 (3.13%) Cisco IOS
5 1 (3.13%) Cisco PIX
5 1 (3.13%) Cisco ASA
5 1 (3.13%) NetScaler
5 1 (3.13%) Cisco Nexus
5 1 (3.13%) Spanning Tree
5 1 (3.13%) PPTP
5 1 (3.13%) VPN
5 1 (3.13%) HTTP
5 1 (3.13%) SNMP
Database & Business Intelligence
1 4 (12.50%) SQL Server
General
1 7 (21.88%) Telecoms
2 1 (3.13%) Finance
2 1 (3.13%) Back Office
Libraries, Frameworks & Software Standards
1 6 (18.75%) HTML
1 6 (18.75%) HTML5
2 1 (3.13%) .NET
Miscellaneous
1 1 (3.13%) AS400
1 1 (3.13%) Symmetrix
1 1 (3.13%) Clustering
1 1 (3.13%) iSeries
1 1 (3.13%) EqualLogic
1 1 (3.13%) Analytical Skills
1 1 (3.13%) Data Centre
Operating Systems
1 20 (62.50%) Windows
2 13 (40.63%) Windows Server 2008
3 11 (34.38%) Windows Server 2003
4 10 (31.25%) Windows Server 2012
5 7 (21.88%) Linux
6 6 (18.75%) UNIX
6 6 (18.75%) Android
6 6 (18.75%) Apple iOS
7 2 (6.25%) Red Hat Enterprise Linux
8 1 (3.13%) AIX
8 1 (3.13%) Solaris
Processes & Methodologies
1 8 (25.00%) Load Balancing
2 6 (18.75%) Multithreading
3 2 (6.25%) ITIL
3 2 (6.25%) Incident Management
4 1 (3.13%) Network Load Balancing
4 1 (3.13%) Resource Management
4 1 (3.13%) CRM
4 1 (3.13%) Service Management
4 1 (3.13%) Data Security
4 1 (3.13%) Information Security
4 1 (3.13%) Logistics
4 1 (3.13%) Capacity Planning
4 1 (3.13%) Network Management
4 1 (3.13%) Coaching
Programming Languages
1 6 (18.75%) Java
1 6 (18.75%) JavaScript
1 6 (18.75%) PHP
1 6 (18.75%) Objective-C
2 1 (3.13%) COBOL
2 1 (3.13%) SQL
2 1 (3.13%) VB.NET
2 1 (3.13%) Shell Script
Qualifications
1 3 (9.38%) CCNA
1 3 (9.38%) Cisco Certification
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 15 (46.88%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 3 (9.38%) XenApp
3 3 (9.38%) XenServer
3 3 (9.38%) XenDesktop
3 3 (9.38%) vSphere
4 2 (6.25%) VMware ESXi
5 1 (3.13%) Hyper-V
5 1 (3.13%) Firmware
Systems Management
1 1 (3.13%) WSUS
1 1 (3.13%) SCCM
1 1 (3.13%) SCOM
Vendors
1 18 (56.25%) Microsoft
2 8 (25.00%) VMware
2 8 (25.00%) SolarWinds
3 7 (21.88%) Citrix
4 5 (15.63%) Cisco
5 3 (9.38%) Apple
5 3 (9.38%) Avaya
6 2 (6.25%) Aastra
6 2 (6.25%) IBM
6 2 (6.25%) Red Hat
7 1 (3.13%) Oracle
7 1 (3.13%) Sage
7 1 (3.13%) CheckPoint
7 1 (3.13%) NetApp
7 1 (3.13%) Nokia
7 1 (3.13%) HP
7 1 (3.13%) Dell
7 1 (3.13%) EMC
Cardiff, South Glamorgan
Intapeople
Salary: £18000 - £20000 per annum
Posted: 5 hours ago
Cardiff, South Glamorgan
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Cardiff
CPS Group
Salary: £25k - 30k per year + Excellent Benefits Package
Posted: 15 days ago
Cardiff, South Glamorgan
Sanderson
Salary: £30000 per annum + Excellent Benefits
Posted: 15 days ago