The statistics below represent IT jobs advertised across the Cardiff region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Engineer
Rank 40 48 51
Rank change year-on-year
+8 +3
Permanent jobs requiring a Support Engineer 30 28 13
As % of all permanent IT jobs located in Cardiff 4.61% 3.98% 2.17%
As % of the Job Titles category 4.67% 4.03% 2.21%
Number of salaries quoted 27 27 9
Median salary £27,000 £37,500 £34,000
Median salary % change year-on-year
-28.00% +10.29%
90% offered a salary of more than £21,600 £21,900 £21,500
10% offered a salary of more than £42,500 £42,500 £37,500
UK excluding London median salary £30,000 £30,000 £29,500
% change year-on-year
- +1.69%
Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
642 694 588
As % of all permanent IT jobs located in Cardiff 98.62% 98.72% 98.00%
Number of salaries quoted 597 611 508
Median salary £35,000 £36,000 £34,500
Median salary % change year-on-year
-2.77% +4.34%
90% offered a salary of more than £24,000 £23,500 £23,400
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Support Engineer
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cardiff region.

Support Engineer Salary Trend in Cardiff

Support Engineer
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Support Engineer across the Cardiff region over the 3 months to 4 December 2016.

Support Engineer Salary Histogram in Cardiff

Support Engineer Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 4 December 2016, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring Support Engineer in the job title.

1 37 (56.06%) SLA
1 37 (56.06%) Microsoft
2 34 (51.52%) Windows
3 28 (42.42%) ITIL
4 24 (36.36%) Linux
4 24 (36.36%) VMware
5 23 (34.85%) Firewall
6 22 (33.33%) MS Exchange
7 21 (31.82%) Windows Server
8 17 (25.76%) Active Directory
9 16 (24.24%) Citrix
9 16 (24.24%) Exchange Server 2010
10 15 (22.73%) Exchange Server 2007
10 15 (22.73%) Telecoms
10 15 (22.73%) Cisco Certification
11 13 (19.70%) Windows Server 2003
11 13 (19.70%) MS Excel
11 13 (19.70%) Cisco
11 13 (19.70%) JBoss
11 13 (19.70%) Windows Server 2012
12 12 (18.18%) Office 365
12 12 (18.18%) Internet
12 12 (18.18%) Avaya
12 12 (18.18%) Incident Management
13 11 (16.67%) Service Management
13 11 (16.67%) Unix
13 11 (16.67%) CCNA
13 11 (16.67%) High Availability
13 11 (16.67%) ITIL Foundation Certificate
14 10 (15.15%) HTML

Support Engineer Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (33.33%) MS Exchange
2 16 (24.24%) Exchange Server 2010
3 15 (22.73%) Exchange Server 2007
4 13 (19.70%) JBoss
5 6 (9.09%) Exchange Server 2013
6 3 (4.55%) Apache
6 3 (4.55%) Tomcat
7 1 (1.52%) IIS
7 1 (1.52%) WebSphere
Applications
1 13 (19.70%) MS Excel
2 4 (6.06%) MS Office
Cloud Services
1 12 (18.18%) Office 365
2 3 (4.55%) Microsoft Azure
3 1 (1.52%) Amazon AWS
Communications & Networking
1 23 (34.85%) Firewall
2 12 (18.18%) Internet
3 8 (12.12%) LAN
3 8 (12.12%) WAN
4 5 (7.58%) VoIP
5 4 (6.06%) DNS
5 4 (6.06%) Ethernet
6 3 (4.55%) TCP/IP
7 2 (3.03%) DHCP
7 2 (3.03%) NAS
7 2 (3.03%) SAN
7 2 (3.03%) VPN
8 1 (1.52%) MPLS
8 1 (1.52%) Wi-Fi
Database & Business Intelligence
1 2 (3.03%) SQL Server
Development Applications
1 1 (1.52%) Ant
General
1 15 (22.73%) Telecoms
2 3 (4.55%) Advertising
3 2 (3.03%) Back Office
3 2 (3.03%) Finance
Libraries, Frameworks & Software Standards
1 10 (15.15%) HTML
1 10 (15.15%) HTML5
2 1 (1.52%) Apache Flex
2 1 (1.52%) LAMP
2 1 (1.52%) WebRTC
Miscellaneous
1 4 (6.06%) Analytical Skills
2 2 (3.03%) Management Information System
2 2 (3.03%) PDA
Operating Systems
1 34 (51.52%) Windows
2 24 (36.36%) Linux
3 21 (31.82%) Windows Server
4 13 (19.70%) Windows Server 2003
4 13 (19.70%) Windows Server 2012
5 11 (16.67%) Unix
6 10 (15.15%) Android
6 10 (15.15%) Apple iOS
7 8 (12.12%) AIX
8 4 (6.06%) Windows Server 2008
9 3 (4.55%) Mac OS X
9 3 (4.55%) Windows XP
10 2 (3.03%) Red Hat Enterprise Linux
11 1 (1.52%) Windows 7
11 1 (1.52%) Windows 8
Processes & Methodologies
1 28 (42.42%) ITIL
2 12 (18.18%) Incident Management
3 11 (16.67%) High Availability
3 11 (16.67%) Service Management
4 10 (15.15%) Multithreading
5 9 (13.64%) Logistics
6 7 (10.61%) Information Security
6 7 (10.61%) Mentoring
7 5 (7.58%) Resource Management
8 3 (4.55%) Application Packaging
8 3 (4.55%) Risk Management
9 2 (3.03%) Business Continuity
9 2 (3.03%) Disaster Recovery
9 2 (3.03%) Problem Management
10 1 (1.52%) Performance Engineering
10 1 (1.52%) Strategic Planning
Programming Languages
1 10 (15.15%) Java
1 10 (15.15%) JavaScript
1 10 (15.15%) Objective-C
1 10 (15.15%) PHP
2 4 (6.06%) SQL
Qualifications
1 15 (22.73%) Cisco Certification
2 11 (16.67%) CCNA
2 11 (16.67%) ITIL Foundation Certificate
3 9 (13.64%) ITIL Certification
4 4 (6.06%) CCNP
4 4 (6.06%) MCSE
4 4 (6.06%) Microsoft Certification
5 3 (4.55%) Degree
6 2 (3.03%) Security Cleared
Quality Assurance & Compliance
1 37 (56.06%) SLA
System Software
1 17 (25.76%) Active Directory
2 6 (9.09%) XenApp
2 6 (9.09%) XenDesktop
2 6 (9.09%) XenServer
3 2 (3.03%) vSphere
4 1 (1.52%) Hyper-V
4 1 (1.52%) VMware ESX
Systems Management
1 8 (12.12%) HP Data Protector
1 8 (12.12%) Tivoli
1 8 (12.12%) Tivoli Storage Manager
2 1 (1.52%) WhatsUp Gold
Vendors
1 37 (56.06%) Microsoft
2 24 (36.36%) VMware
3 16 (24.24%) Citrix
4 13 (19.70%) Cisco
5 12 (18.18%) Avaya
6 8 (12.12%) HP
7 5 (7.58%) Aastra
7 5 (7.58%) Apple
8 3 (4.55%) NETGEAR
8 3 (4.55%) Veeam
9 2 (3.03%) Red Hat
10 1 (1.52%) AppDynamics
10 1 (1.52%) Blue Coat
10 1 (1.52%) F5
10 1 (1.52%) IBM
10 1 (1.52%) Intel
10 1 (1.52%) Palo Alto
10 1 (1.52%) Sage