The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 61 53 50
Rank change year-on-year
-8 -3
Permanent jobs requiring a Support Engineer 5 3 6
As % of all permanent IT jobs located in Cardiff 0.77% 0.74% 1.35%
As % of the Job Titles category 0.79% 0.81% 1.37%
Number of salaries quoted 2 3 5
Average salary £24,500 £29,104 £28,500
Average salary % change year-on-year
-15.81% +2.11%
90% offered a salary of more than £22,500 £21,821 £24,300
10% offered a salary of more than £26,500 £29,821 £32,500
UK excluding London average salary £30,000 £27,500 £30,000
% change year-on-year
+9.09% -8.33%
Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
631 369 439
As % of all permanent IT jobs located in Cardiff 97.53% 91.56% 98.65%
Number of salaries quoted 561 330 384
Average salary £35,000 £37,500 £33,000
Average salary % change year-on-year
-6.66% +13.63%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £47,500 £47,100 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cardiff region.

Support Engineer Salary Trend in Cardiff

Support Engineer
Top 30 Related IT Skills in Cardiff

For the 6 months to 27 January 2015, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 12 (57.14%) Windows
2 11 (52.38%) TCP/IP
2 11 (52.38%) Active Directory
3 9 (42.86%) Microsoft
3 9 (42.86%) Cisco
3 9 (42.86%) Internet
3 9 (42.86%) Clustering
4 8 (38.10%) Firewall
4 8 (38.10%) MS Exchange
4 8 (38.10%) Linux
4 8 (38.10%) Exchange Server 2010
5 7 (33.33%) ITIL
5 7 (33.33%) IBM
6 6 (28.57%) AIX
6 6 (28.57%) Apache
6 6 (28.57%) HACMP
6 6 (28.57%) RHCE
6 6 (28.57%) IBM AIX Certification
6 6 (28.57%) SAN
6 6 (28.57%) Veritas
6 6 (28.57%) Red Hat
6 6 (28.57%) Windows Server 2003
6 6 (28.57%) VMware
6 6 (28.57%) NetBackup
6 6 (28.57%) Windows Server 2008
6 6 (28.57%) Red Hat Enterprise Linux
6 6 (28.57%) PowerHA
7 5 (23.81%) Windows Server 2012
7 5 (23.81%) Exchange Server 2013
7 5 (23.81%) Exchange Server 2007

Support Engineer
Top Related IT Skills in Cardiff by Category

For the 6 months to 27 January 2015, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (38.10%) MS Exchange
1 8 (38.10%) Exchange Server 2010
2 6 (28.57%) Apache
3 5 (23.81%) Exchange Server 2007
3 5 (23.81%) Exchange Server 2013
4 4 (19.05%) IIS
5 2 (9.52%) Blackberry Enterprise Server
5 2 (9.52%) Exchange Server 2003
6 1 (4.76%) IBM Notes
Applications
1 3 (14.29%) MS Excel
2 1 (4.76%) MS Office
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 11 (52.38%) TCP/IP
2 9 (42.86%) Internet
3 8 (38.10%) Firewall
4 6 (28.57%) SAN
5 4 (19.05%) DNS
6 3 (14.29%) DHCP
7 2 (9.52%) WAN
7 2 (9.52%) LAN
8 1 (4.76%) VoIP
8 1 (4.76%) IP Telephony
8 1 (4.76%) Cisco Nexus
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 3 (14.29%) Banking
2 2 (9.52%) Retail
2 2 (9.52%) Advertising
3 1 (4.76%) Finance
3 1 (4.76%) Marketing
Libraries, Frameworks & Software Standards
1 1 (4.76%) Application Packaging
Miscellaneous
1 9 (42.86%) Clustering
2 6 (28.57%) HACMP
3 2 (9.52%) Client/Server
4 1 (4.76%) Symmetrix
4 1 (4.76%) EqualLogic
Operating Systems
1 12 (57.14%) Windows
2 8 (38.10%) Linux
3 6 (28.57%) AIX
3 6 (28.57%) Windows Server 2003
3 6 (28.57%) Windows Server 2008
3 6 (28.57%) Red Hat Enterprise Linux
4 5 (23.81%) Windows Server 2012
5 3 (14.29%) Windows 7
6 2 (9.52%) Windows XP
Processes & Methodologies
1 7 (33.33%) ITIL
2 2 (9.52%) Load Balancing
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 6 (28.57%) RHCE
1 6 (28.57%) IBM AIX Certification
2 4 (19.05%) Microsoft Certification
3 2 (9.52%) CCNA
3 2 (9.52%) Cisco Certification
4 1 (4.76%) MCP
4 1 (4.76%) MCSE
4 1 (4.76%) MCSA
4 1 (4.76%) Security Cleared
System Software
1 11 (52.38%) Active Directory
2 6 (28.57%) PowerHA
3 3 (14.29%) vSphere
4 2 (9.52%) VMware ESX
4 2 (9.52%) VMware Infrastructure
4 2 (9.52%) XenServer
5 1 (4.76%) VMware ESXi
Systems Management
1 6 (28.57%) NetBackup
2 1 (4.76%) WSUS
Vendors
1 9 (42.86%) Microsoft
1 9 (42.86%) Cisco
2 7 (33.33%) IBM
3 6 (28.57%) Red Hat
3 6 (28.57%) VMware
3 6 (28.57%) Veritas
4 3 (14.29%) Citrix
5 2 (9.52%) SolarWinds
6 1 (4.76%) Acronis
6 1 (4.76%) Lotus
6 1 (4.76%) NetApp
6 1 (4.76%) HP
6 1 (4.76%) Dell
6 1 (4.76%) EMC
6 1 (4.76%) Nortel