The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 52 51 43
Rank change year-on-year
-1 -8
Permanent jobs requiring a Support Engineer 17 11 4
As % of all permanent IT jobs located in Cardiff 2.60% 1.91% 1.13%
As % of the Job Titles category 2.68% 1.99% 1.18%
Number of salaries quoted 17 9 4
Average salary £30,000 £31,000 £27,250
Average salary % change year-on-year
-3.22% +13.76%
90% offered a salary of more than £25,800 £21,900 £20,250
10% offered a salary of more than £36,000 £35,000 £32,850
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
634 553 340
As % of all permanent IT jobs located in Cardiff 96.94% 95.84% 95.77%
Number of salaries quoted 567 457 308
Average salary £32,500 £35,000 £34,500
Average salary % change year-on-year
-7.14% +1.44%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £45,100 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Engineer
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Cardiff

Support Engineer
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Cardiff region.

Support Engineer Salary Trend in Cardiff

Support Engineer
Top 30 Related IT Skills in Cardiff

For the 6 months to 29 August 2014, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 14 (60.87%) MS Exchange
1 14 (60.87%) VMware
2 13 (56.52%) Windows
2 13 (56.52%) Microsoft
2 13 (56.52%) Active Directory
3 12 (52.17%) TCP/IP
4 10 (43.48%) Internet
5 9 (39.13%) ITIL
5 9 (39.13%) Cisco
5 9 (39.13%) Windows Server 2008
5 9 (39.13%) Exchange Server 2010
6 8 (34.78%) Windows Server 2012
6 8 (34.78%) Exchange Server 2007
6 8 (34.78%) Firewall
6 8 (34.78%) Windows Server 2003
7 7 (30.43%) Cisco Certification
7 7 (30.43%) CCNA
7 7 (30.43%) DNS
7 7 (30.43%) Exchange Server 2013
8 6 (26.09%) IIS
8 6 (26.09%) MS Excel
8 6 (26.09%) Citrix
9 5 (21.74%) SAN
9 5 (21.74%) Red Hat
9 5 (21.74%) Linux
9 5 (21.74%) SQL
9 5 (21.74%) VMware Infrastructure
10 4 (17.39%) ITIL Foundation Certificate
10 4 (17.39%) Load Balancing
10 4 (17.39%) Microsoft Certification

Support Engineer
Top Related IT Skills in Cardiff by Category

For the 6 months to 29 August 2014, IT jobs across the Cardiff region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (60.87%) MS Exchange
2 9 (39.13%) Exchange Server 2010
3 8 (34.78%) Exchange Server 2007
4 7 (30.43%) Exchange Server 2013
5 6 (26.09%) IIS
6 4 (17.39%) Blackberry Enterprise Server
7 3 (13.04%) Apache
8 1 (4.35%) Tomcat
8 1 (4.35%) SharePoint
8 1 (4.35%) SharePoint 2013
Applications
1 6 (26.09%) MS Excel
2 1 (4.35%) MS Visio
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 12 (52.17%) TCP/IP
2 10 (43.48%) Internet
3 8 (34.78%) Firewall
4 7 (30.43%) DNS
5 5 (21.74%) SAN
6 2 (8.70%) ISDN
6 2 (8.70%) Cisco IOS
6 2 (8.70%) Cisco PIX
7 1 (4.35%) Cisco ASA
7 1 (4.35%) NAS
7 1 (4.35%) Softswitch
7 1 (4.35%) Structured Cabling
7 1 (4.35%) OSPF
7 1 (4.35%) BGP
7 1 (4.35%) EIGRP
7 1 (4.35%) IGRP
7 1 (4.35%) PPTP
7 1 (4.35%) LAN
7 1 (4.35%) WAN
7 1 (4.35%) DHCP
Database & Business Intelligence
1 3 (13.04%) SQL Server
2 1 (4.35%) MongoDB
2 1 (4.35%) MySQL
Development Applications
1 1 (4.35%) Subversion
1 1 (4.35%) Git (software)
General
1 1 (4.35%) Electronics
1 1 (4.35%) Finance
1 1 (4.35%) Advertising
1 1 (4.35%) Retail
1 1 (4.35%) Marketing
Libraries, Frameworks & Software Standards
1 2 (8.70%) LAMP
2 1 (4.35%) JSON
2 1 (4.35%) jQuery
2 1 (4.35%) OAuth
2 1 (4.35%) RESTful
2 1 (4.35%) Mojolicious
2 1 (4.35%) CSS
Miscellaneous
1 3 (13.04%) Clustering
2 2 (8.70%) HACMP
Operating Systems
1 13 (56.52%) Windows
2 9 (39.13%) Windows Server 2008
3 8 (34.78%) Windows Server 2012
3 8 (34.78%) Windows Server 2003
4 5 (21.74%) Linux
5 3 (13.04%) Red Hat Enterprise Linux
6 2 (8.70%) AIX
6 2 (8.70%) Solaris
Processes & Methodologies
1 9 (39.13%) ITIL
2 4 (17.39%) Load Balancing
3 2 (8.70%) Problem Management
4 1 (4.35%) Network Management
4 1 (4.35%) Network Load Balancing
4 1 (4.35%) Configuration Management
4 1 (4.35%) Network Design
Programming Languages
1 5 (21.74%) SQL
2 1 (4.35%) AWK
2 1 (4.35%) Scala
2 1 (4.35%) Bash Shell
2 1 (4.35%) Perl
Qualifications
1 7 (30.43%) CCNA
1 7 (30.43%) Cisco Certification
2 4 (17.39%) Microsoft Certification
2 4 (17.39%) ITIL Foundation Certificate
3 2 (8.70%) RHCE
3 2 (8.70%) IBM AIX Certification
4 1 (4.35%) Degree
4 1 (4.35%) Security Cleared
4 1 (4.35%) MCSE
4 1 (4.35%) CCNP
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 13 (56.52%) Active Directory
2 5 (21.74%) VMware Infrastructure
3 2 (8.70%) Hyper-V
3 2 (8.70%) PowerHA
4 1 (4.35%) vSphere
4 1 (4.35%) VMware ESX
Systems Management
1 3 (13.04%) Tivoli
1 3 (13.04%) Tivoli Storage Manager
1 3 (13.04%) HP Data Protector
2 2 (8.70%) NetBackup
Vendors
1 14 (60.87%) VMware
2 13 (56.52%) Microsoft
3 9 (39.13%) Cisco
4 6 (26.09%) Citrix
5 5 (21.74%) Red Hat
6 3 (13.04%) HP
7 2 (8.70%) IBM
7 2 (8.70%) Avaya
7 2 (8.70%) NetApp
7 2 (8.70%) Veritas
7 2 (8.70%) SolarWinds
8 1 (4.35%) Oracle
8 1 (4.35%) CheckPoint
8 1 (4.35%) Nokia
8 1 (4.35%) Intel
Cardiff, South Glamorgan
Randstad Technologies
Salary: £25000.00 - £32000.00 per annum + 20% Bonus + Benefits
Posted: 6 days ago