The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 73 69 74
Rank change year-on-year
-4 +5
Contract jobs requiring a Help Desk Support 2 1 1
As % of all contract IT jobs located in Cheshire 0.21% 0.13% 0.11%
As % of the Job Titles category 0.23% 0.14% 0.12%
Number of daily rates quoted 0 0 1
Average daily rate - - £122
UK excluding London average daily rate £138 £135 £125
% change year-on-year
+1.85% +8.00%
Number of hourly rates quoted 1 1 0
Average hourly rate £27.05 £10.00 -
Average hourly rate % change year-on-year
+170.50% -
UK excluding London average hourly rate £11.75 £12.00 £12.00
% change year-on-year
-2.08% -
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Cheshire
Contract IT job ads with a match in the
Job Titles category
856 717 851
As % of all contract IT jobs located in Cheshire 90.97% 94.22% 94.45%
Number of daily rates quoted 550 419 426
Average daily rate £400 £376 £345
Average daily rate % change year-on-year
+6.52% +8.84%
90% offered a daily rate of more than £269 £275 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 41 49 71
Average hourly rate £15.09 £19.00 £22.55
Average hourly rate % change year-on-year
-20.57% -15.72%
90% offered a hourly rate of more than £10.95 £11.20 £13.00
10% offered a hourly rate of more than £27.85 £42.50 £42.38
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cheshire

Help Desk Support
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Cheshire region.

Help Desk Support Daily Rate Trend in Cheshire

Help Desk Support
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Cheshire region.

Help Desk Support Hourly Rate Trend in Cheshire

Help Desk Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 9 February 2016, IT contractor jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 5 (83.33%) ITIL
1 5 (83.33%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) Windows
2 4 (66.67%) MS Excel
2 4 (66.67%) MS Office
3 3 (50.00%) Windows 7
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Windows Server
4 2 (33.33%) Mentoring
4 2 (33.33%) Coaching
4 2 (33.33%) Problem Management
4 2 (33.33%) SCCM
4 2 (33.33%) Security Cleared
4 2 (33.33%) Service Management
4 2 (33.33%) SLA
4 2 (33.33%) MCP
4 2 (33.33%) OpenView
4 2 (33.33%) HP
4 2 (33.33%) PMI
4 2 (33.33%) PMI Certification
5 1 (16.67%) Juniper
5 1 (16.67%) Lotus
5 1 (16.67%) Blackberry
5 1 (16.67%) Blackberry Enterprise Server
5 1 (16.67%) Citrix
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) PRINCE2
5 1 (16.67%) IBM Notes
5 1 (16.67%) Windows XP

Help Desk Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Cheshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Blackberry Enterprise Server
1 1 (16.67%) IBM Notes
1 1 (16.67%) Skype for Business
Applications
1 4 (66.67%) MS Excel
1 4 (66.67%) MS Office
Communications & Networking
1 1 (16.67%) SSL
1 1 (16.67%) VPN
Miscellaneous
1 2 (33.33%) PMI
2 1 (16.67%) Blackberry
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows 7
3 2 (33.33%) Windows Server
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Android
4 1 (16.67%) Apple iOS
4 1 (16.67%) Windows 8
4 1 (16.67%) Windows Vista
4 1 (16.67%) Windows XP
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) Coaching
2 2 (33.33%) Mentoring
2 2 (33.33%) Problem Management
2 2 (33.33%) Service Management
3 1 (16.67%) ITIL V3
3 1 (16.67%) PRINCE2
Qualifications
1 2 (33.33%) MCP
1 2 (33.33%) PMI Certification
1 2 (33.33%) Security Cleared
2 1 (16.67%) MCITP
2 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
Systems Management
1 2 (33.33%) OpenView
1 2 (33.33%) SCCM
Vendors
1 5 (83.33%) Microsoft
2 2 (33.33%) HP
3 1 (16.67%) Citrix
3 1 (16.67%) Juniper
3 1 (16.67%) Lotus