The statistics below represent IT contracts advertised across the North West region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 154 143 118
Rank change year-on-year
-11 -25
Contract jobs requiring a Help Desk Support 10 10 22
As % of all contract IT jobs located in the North West 0.27% 0.26% 0.74%
As % of the Job Titles category 0.28% 0.28% 0.77%
Number of daily rates quoted 3 1 8
Median daily rate £150 £160 £119
Median daily rate % change year-on-year
-6.25% +34.73%
90% offered a daily rate of more than £120 £160 £100
10% offered a daily rate of more than £340 £160 £134
UK excluding London median daily rate £173 £154 £120
% change year-on-year
+12.01% +28.33%
Number of hourly rates quoted 5 7 10
Median hourly rate £11.00 £11.00 £10.75
Median hourly rate % change year-on-year
- +2.32%
90% offered a hourly rate of more than £10.00 £10.00 £8.50
10% offered a hourly rate of more than £11.80 £17.50 £17.50
UK excluding London median hourly rate £12.00 £12.00 £12.50
% change year-on-year
- -4.00%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3515 3591 2851
As % of all contract IT jobs located in the North West 94.85% 95.13% 95.67%
Number of daily rates quoted 2187 2092 1543
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £225 £218
10% offered a daily rate of more than £525 £525 £520
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 145 195 188
Median hourly rate £15.00 £16.16 £16.08
Median hourly rate % change year-on-year
-7.17% +0.49%
90% offered a hourly rate of more than £11.00 £11.50 £10.00
10% offered a hourly rate of more than £47.50 £47.39 £35.00
UK excluding London median hourly rate £16.50 £16.16 £16.20
% change year-on-year
+2.10% -0.24%

Help Desk Support
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the North West

Help Desk Support
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the North West region.

Help Desk Support Daily Rate Trend in the North West

Help Desk Support
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the North West region over the 3 months to 23 July 2016.

Help Desk Support Daily Rate Histogram in the North West

Help Desk Support
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the North West region.

Help Desk Support Hourly Rate Trend in the North West

Help Desk Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the North West region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 8 £131 -
Merseyside -3 2 £388 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 23 July 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Help Desk Support in the job title.

1 17 (100.00%) Windows
2 13 (76.47%) Active Directory
3 7 (41.18%) ServiceNow
3 7 (41.18%) ITIL
3 7 (41.18%) Remedy
3 7 (41.18%) TCP/IP
3 7 (41.18%) DNS
3 7 (41.18%) Cisco
3 7 (41.18%) Microsoft
4 2 (11.76%) Finance
4 2 (11.76%) MS Office
4 2 (11.76%) MS Excel
5 1 (5.88%) Windows Server
5 1 (5.88%) Windows XP
5 1 (5.88%) LAN
5 1 (5.88%) WAN
5 1 (5.88%) SAP
5 1 (5.88%) Linux
5 1 (5.88%) MCSE
5 1 (5.88%) SLA
5 1 (5.88%) Microsoft Certification
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Legal
5 1 (5.88%) Stakeholder Management
5 1 (5.88%) MOS
5 1 (5.88%) MCITP
5 1 (5.88%) French Language
5 1 (5.88%) Italian Language
5 1 (5.88%) Windows Server 2008
5 1 (5.88%) Windows 7

Help Desk Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.76%) MS Excel
1 2 (11.76%) MS Office
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 7 (41.18%) DNS
1 7 (41.18%) TCP/IP
2 1 (5.88%) LAN
2 1 (5.88%) WAN
General
1 2 (11.76%) Finance
2 1 (5.88%) French Language
2 1 (5.88%) Italian Language
2 1 (5.88%) Legal
Operating Systems
1 17 (100.00%) Windows
2 1 (5.88%) Linux
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows 8
2 1 (5.88%) Windows Server
2 1 (5.88%) Windows Server 2003
2 1 (5.88%) Windows Server 2008
2 1 (5.88%) Windows Server 2012
2 1 (5.88%) Windows XP
Processes & Methodologies
1 7 (41.18%) ITIL
2 1 (5.88%) Continuous Improvement
2 1 (5.88%) Email Management
2 1 (5.88%) Stakeholder Management
Qualifications
1 1 (5.88%) MCITP
1 1 (5.88%) MCSE
1 1 (5.88%) Microsoft Certification
1 1 (5.88%) MOS
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 13 (76.47%) Active Directory
Vendors
1 7 (41.18%) Cisco
1 7 (41.18%) Microsoft
1 7 (41.18%) Remedy
1 7 (41.18%) ServiceNow
2 1 (5.88%) SAP