The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 180 206 200
Rank change year-on-year
+26 -6
Contract jobs requiring a 3rd Line Support 16 19 27
As % of all contract IT jobs located in the City of London 0.28% 0.27% 0.34%
As % of the Job Titles category 0.30% 0.29% 0.37%
Number of daily rates quoted 11 16 11
Average daily rate
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£313 £325 £350
Average daily rate % change year-on-year
-3.84% -7.14%
90% offered a daily rate of more than £225 £223 £275
10% offered a daily rate of more than £375 £348 £400
UK excluding London average daily rate £220 £286 £258
% change year-on-year
-23.14% +11.16%
Number of hourly rates quoted 2 0 2
Average hourly rate £29.16 - £22.50
90% offered a hourly rate of more than £27.83 - £18.10
10% offered a hourly rate of more than £30.49 - £26.90
UK excluding London average hourly rate £20.00 £22.50 £21.00
% change year-on-year
-11.11% +7.14%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5336 6586 7221
As % of all contract IT jobs located in the City of London 92.11% 92.64% 92.19%
Number of daily rates quoted 3884 4842 5258
Average daily rate £450 £450 £450
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 90 168 171
Average hourly rate £18.46 £20.00 £20.50
Average hourly rate % change year-on-year
-7.70% -2.43%
90% offered a hourly rate of more than £12.00 £12.00 £12.50
10% offered a hourly rate of more than £32.82 £51.00 £41.05
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
3rd Line Support
London

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the City of London region.

3rd Line Support Daily Rate Trend in the City of London

3rd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the City of London region over the 3 months to 23 July 2014.

3rd Line Support Daily Rate Histogram in the City of London

3rd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the City of London region.

3rd Line Support Hourly Rate Trend in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 23 July 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 33 (70.21%) Windows
2 31 (65.96%) Active Directory
3 24 (51.06%) Windows Server 2008
4 21 (44.68%) VMware
5 19 (40.43%) MS Exchange
6 18 (38.30%) Microsoft
7 16 (34.04%) Citrix
8 15 (31.91%) Exchange Server 2010
9 14 (29.79%) Windows 7
10 13 (27.66%) Windows Server 2003
11 12 (25.53%) Cisco
12 10 (21.28%) DNS
13 9 (19.15%) MCSE
13 9 (19.15%) MS Excel
13 9 (19.15%) Windows XP
13 9 (19.15%) Microsoft Certification
13 9 (19.15%) Firewall
13 9 (19.15%) Finance
13 9 (19.15%) Blackberry
13 9 (19.15%) VMware Infrastructure
14 8 (17.02%) Windows Server 2012
15 7 (14.89%) Exchange Server 2007
15 7 (14.89%) Oracle
16 6 (12.77%) SQL
16 6 (12.77%) ITIL
16 6 (12.77%) Linux
16 6 (12.77%) CCNA
16 6 (12.77%) Blackberry Enterprise Server
16 6 (12.77%) Cisco Certification
16 6 (12.77%) XenApp

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 23 July 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (40.43%) MS Exchange
2 15 (31.91%) Exchange Server 2010
3 7 (14.89%) Exchange Server 2007
4 6 (12.77%) Blackberry Enterprise Server
5 5 (10.64%) SharePoint
6 3 (6.38%) Lync
6 3 (6.38%) Exchange Server 2003
7 2 (4.26%) IBM Notes
8 1 (2.13%) Apache
8 1 (2.13%) WebLogic
8 1 (2.13%) IIS
8 1 (2.13%) Oracle Coherence
8 1 (2.13%) WebLogic Portal
8 1 (2.13%) Node.js
8 1 (2.13%) Liferay
8 1 (2.13%) Oracle Service Bus
8 1 (2.13%) SharePoint 2010
Applications
1 9 (19.15%) MS Excel
2 4 (8.51%) MS Office
3 1 (2.13%) MS Project
3 1 (2.13%) MS PowerPoint
Business Applications
1 1 (2.13%) Academy Housing
1 1 (2.13%) Academy Revenues and Benefits
Cloud Services
1 1 (2.13%) Microsoft Azure
1 1 (2.13%) Office 365
Communications & Networking
1 10 (21.28%) DNS
2 9 (19.15%) Firewall
3 5 (10.64%) TCP/IP
3 5 (10.64%) WAN
4 4 (8.51%) DHCP
4 4 (8.51%) LAN
4 4 (8.51%) VPN
4 4 (8.51%) SAN
5 3 (6.38%) Cisco ASA
6 2 (4.26%) NetScreen
6 2 (4.26%) Internet
6 2 (4.26%) SSL
6 2 (4.26%) VoIP
7 1 (2.13%) Kerberos
7 1 (2.13%) Extranet
7 1 (2.13%) MPLS
7 1 (2.13%) DMZ
7 1 (2.13%) Wi-Fi
7 1 (2.13%) VLAN
7 1 (2.13%) Network Security
Database & Business Intelligence
1 4 (8.51%) Oracle Database 11g
1 4 (8.51%) Oracle Database
2 3 (6.38%) SQL Server
3 2 (4.26%) Oracle9i Database
3 2 (4.26%) Oracle Database 10g
3 2 (4.26%) SQL Server 2005
3 2 (4.26%) SQL Server 2008
4 1 (2.13%) MongoDB
4 1 (2.13%) Oracle ODI
Development Applications
1 2 (4.26%) MSI
General
1 9 (19.15%) Finance
2 5 (10.64%) Banking
3 2 (4.26%) Retail
3 2 (4.26%) Investment Banking
3 2 (4.26%) Retail Banking
4 1 (2.13%) Law
4 1 (2.13%) Publishing
4 1 (2.13%) Local Government
Libraries, Frameworks & Software Standards
1 2 (4.26%) Web Services
2 1 (2.13%) XML
2 1 (2.13%) WSDL
2 1 (2.13%) Spring
2 1 (2.13%) Kafka
2 1 (2.13%) J2EE
Miscellaneous
1 9 (19.15%) Blackberry
2 1 (2.13%) Clustering
2 1 (2.13%) Credit Derivative
2 1 (2.13%) Derivative
2 1 (2.13%) Fat Client
2 1 (2.13%) Video Conferencing
2 1 (2.13%) Thin Client
Operating Systems
1 33 (70.21%) Windows
2 24 (51.06%) Windows Server 2008
3 14 (29.79%) Windows 7
4 13 (27.66%) Windows Server 2003
5 9 (19.15%) Windows XP
6 8 (17.02%) Windows Server 2012
7 6 (12.77%) Linux
8 3 (6.38%) UNIX
9 2 (4.26%) Solaris
10 1 (2.13%) Android
10 1 (2.13%) Mac OS
10 1 (2.13%) Apple iOS
Processes & Methodologies
1 6 (12.77%) ITIL
2 4 (8.51%) Migration
3 3 (6.38%) Disaster Recovery
3 3 (6.38%) PRINCE
3 3 (6.38%) Project Management
3 3 (6.38%) Performance Tuning
4 2 (4.26%) Performance Monitoring
4 2 (4.26%) Capacity Planning
4 2 (4.26%) Root Cause Analysis
5 1 (2.13%) Software Deployment
5 1 (2.13%) High Availability
5 1 (2.13%) Service Management
5 1 (2.13%) ITSM
5 1 (2.13%) MVC
5 1 (2.13%) Systems Analysis
5 1 (2.13%) Dependency Injection
Programming Languages
1 6 (12.77%) SQL
2 4 (8.51%) PowerShell
3 3 (6.38%) VBScript
3 3 (6.38%) VB
4 2 (4.26%) Shell Script
5 1 (2.13%) C#
5 1 (2.13%) Java
5 1 (2.13%) PL/SQL
Qualifications
1 9 (19.15%) MCSE
1 9 (19.15%) Microsoft Certification
2 6 (12.77%) Cisco Certification
2 6 (12.77%) CCNA
3 5 (10.64%) Security Cleared
4 4 (8.51%) CCA
4 4 (8.51%) Citrix Certification
5 3 (6.38%) MCP
5 3 (6.38%) CCNP
5 3 (6.38%) DV Cleared
5 3 (6.38%) VMware Certified Professional (VCP)
6 2 (4.26%) MCTS
6 2 (4.26%) MCITP
6 2 (4.26%) SC Cleared
6 2 (4.26%) MCSA
7 1 (2.13%) CCEA
7 1 (2.13%) ITIL Foundation Certificate
System Software
1 31 (65.96%) Active Directory
2 9 (19.15%) VMware Infrastructure
3 6 (12.77%) XenApp
4 4 (8.51%) VMware ESXi
5 2 (4.26%) XenDesktop
5 2 (4.26%) Hyper-V
5 2 (4.26%) ISA Server
6 1 (2.13%) VMware ESX
6 1 (2.13%) VMware Workstation
6 1 (2.13%) Microsoft App-V
6 1 (2.13%) Citrix Presentation Server
6 1 (2.13%) Terminal Server
6 1 (2.13%) vSphere
6 1 (2.13%) UAG
6 1 (2.13%) Apache ZooKeeper
Systems Management
1 5 (10.64%) SCCM
2 3 (6.38%) WSUS
3 2 (4.26%) ARCserve
4 1 (2.13%) Norton AntiVirus
4 1 (2.13%) MIMEsweeper
4 1 (2.13%) DameWare
4 1 (2.13%) NetBackup
4 1 (2.13%) Backup Exec
4 1 (2.13%) HP NNM
4 1 (2.13%) PureDisk
4 1 (2.13%) HP SIM
4 1 (2.13%) Tivoli Endpoint Manager
4 1 (2.13%) SCSM
4 1 (2.13%) Oracle Enterprise Manager
4 1 (2.13%) Systems Management Server (SMS)
Vendors
1 21 (44.68%) VMware
2 18 (38.30%) Microsoft
3 16 (34.04%) Citrix
4 12 (25.53%) Cisco
5 7 (14.89%) Oracle
6 5 (10.64%) HP
7 4 (8.51%) Juniper
7 4 (8.51%) CheckPoint
8 2 (4.26%) Lotus
8 2 (4.26%) Symantec
8 2 (4.26%) Sun
8 2 (4.26%) Sybase
8 2 (4.26%) Becrypt
9 1 (2.13%) Meraki
9 1 (2.13%) Blue Coat
9 1 (2.13%) Civica
9 1 (2.13%) Capita
9 1 (2.13%) Orchard
9 1 (2.13%) SonicWALL
9 1 (2.13%) ProCurve
City, London
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