The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 185 204 187
Rank change year-on-year
+19 -17
Contract jobs requiring a 3rd Line Support 20 19 34
As % of all contract IT jobs located in the City of London 0.34% 0.26% 0.47%
As % of the Job Titles category 0.37% 0.28% 0.51%
Number of daily rates quoted 15 14 17
Average daily rate
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£284 £306 £300
Average daily rate % change year-on-year
-7.42% +2.08%
90% offered a daily rate of more than £210 £193 £223
10% offered a daily rate of more than £392 £453 £375
UK excluding London average daily rate £270 £268 £263
% change year-on-year
+0.93% +1.90%
Number of hourly rates quoted 1 1 2
Average hourly rate £165.00 £22.00 £32.75
Average hourly rate % change year-on-year
+650.00% -32.82%
UK excluding London average hourly rate £22.50 £22.50 £21.00
% change year-on-year
- +7.14%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5468 6717 6722
As % of all contract IT jobs located in the City of London 93.01% 92.50% 92.90%
Number of daily rates quoted 4122 4887 4890
Average daily rate £450 £450 £450
Average daily rate % change year-on-year
-0.11% -
90% offered a daily rate of more than £270 £275 £275
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 102 139 159
Average hourly rate £17.50 £19.50 £19.25
Average hourly rate % change year-on-year
-10.25% +1.29%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £31.58 £38.00 £44.00
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the City of London region.

3rd Line Support Daily Rate Trend in the City of London

3rd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the City of London region over the 3 months to 22 October 2014.

3rd Line Support Daily Rate Histogram in the City of London

3rd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the City of London region.

3rd Line Support Hourly Rate Trend in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 22 October 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 27 (75.00%) Windows
2 22 (61.11%) Active Directory
2 22 (61.11%) Windows Server 2008
3 16 (44.44%) VMware
3 16 (44.44%) Microsoft
4 14 (38.89%) MS Exchange
5 12 (33.33%) Citrix
5 12 (33.33%) Windows Server 2003
6 11 (30.56%) Windows 7
7 10 (27.78%) VMware Infrastructure
8 9 (25.00%) MS Excel
9 8 (22.22%) DNS
9 8 (22.22%) Finance
10 7 (19.44%) Windows Server 2012
11 6 (16.67%) Exchange Server 2010
11 6 (16.67%) Firewall
11 6 (16.67%) Cisco
12 5 (13.89%) LAN
12 5 (13.89%) SQL
12 5 (13.89%) Oracle
12 5 (13.89%) SQL Server
12 5 (13.89%) ITIL
12 5 (13.89%) Exchange Server 2007
13 4 (11.11%) MS Office
13 4 (11.11%) WAN
13 4 (11.11%) SharePoint
13 4 (11.11%) Windows XP
13 4 (11.11%) Linux
13 4 (11.11%) Blackberry
13 4 (11.11%) Blackberry Enterprise Server

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 22 October 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (38.89%) MS Exchange
2 6 (16.67%) Exchange Server 2010
3 5 (13.89%) Exchange Server 2007
4 4 (11.11%) SharePoint
4 4 (11.11%) Blackberry Enterprise Server
5 3 (8.33%) Lync
5 3 (8.33%) IIS
6 1 (2.78%) Oracle Service Bus
6 1 (2.78%) Liferay
6 1 (2.78%) Node.js
6 1 (2.78%) Exchange Server 2013
6 1 (2.78%) WebLogic Portal
6 1 (2.78%) Apache
6 1 (2.78%) IBM Notes
6 1 (2.78%) WebLogic
6 1 (2.78%) Exchange Server 2003
6 1 (2.78%) Oracle Coherence
6 1 (2.78%) WorkSite
Applications
1 9 (25.00%) MS Excel
2 4 (11.11%) MS Office
3 2 (5.56%) MS PowerPoint
Business Applications
1 1 (2.78%) Academy Housing
1 1 (2.78%) Academy Revenues and Benefits
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 8 (22.22%) DNS
2 6 (16.67%) Firewall
3 5 (13.89%) LAN
4 4 (11.11%) WAN
5 3 (8.33%) SAN
6 2 (5.56%) Network Security
6 2 (5.56%) DHCP
6 2 (5.56%) VPN
6 2 (5.56%) MPLS
6 2 (5.56%) LDAP
6 2 (5.56%) Extranet
7 1 (2.78%) DMZ
7 1 (2.78%) Internet
7 1 (2.78%) DSL
7 1 (2.78%) TCP/IP
7 1 (2.78%) VoIP
7 1 (2.78%) Wi-Fi
7 1 (2.78%) BIG-IP
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 2 (5.56%) Oracle Database 11g
2 2 (5.56%) Oracle Database
3 1 (2.78%) MongoDB
3 1 (2.78%) Oracle ODI
3 1 (2.78%) SQL Server 2008
3 1 (2.78%) SQL Server 2005
Development Applications
1 1 (2.78%) MSI
General
1 8 (22.22%) Finance
2 3 (8.33%) Law
2 3 (8.33%) Banking
3 2 (5.56%) Legal
4 1 (2.78%) Publishing
4 1 (2.78%) Local Government
Libraries, Frameworks & Software Standards
1 2 (5.56%) Web Services
2 1 (2.78%) Kafka
2 1 (2.78%) WSDL
2 1 (2.78%) J2EE
2 1 (2.78%) Spring
Miscellaneous
1 4 (11.11%) Blackberry
2 2 (5.56%) Fat Client
2 2 (5.56%) Thin Client
3 1 (2.78%) Visualisation
3 1 (2.78%) Analytical Skills
3 1 (2.78%) Video Conferencing
Operating Systems
1 27 (75.00%) Windows
2 22 (61.11%) Windows Server 2008
3 12 (33.33%) Windows Server 2003
4 11 (30.56%) Windows 7
5 7 (19.44%) Windows Server 2012
6 4 (11.11%) Windows XP
6 4 (11.11%) Linux
7 3 (8.33%) Windows 8
8 2 (5.56%) UNIX
9 1 (2.78%) Apple iOS
9 1 (2.78%) Mac OS
9 1 (2.78%) Solaris
9 1 (2.78%) Android
9 1 (2.78%) Windows 2000 Server
9 1 (2.78%) Red Hat Enterprise Linux
9 1 (2.78%) Ubuntu
9 1 (2.78%) Fedora
Processes & Methodologies
1 5 (13.89%) ITIL
2 3 (8.33%) Migration
2 3 (8.33%) Disaster Recovery
3 2 (5.56%) Service Management
3 2 (5.56%) Software Deployment
3 2 (5.56%) Performance Tuning
4 1 (2.78%) Dependency Injection
4 1 (2.78%) Performance Monitoring
4 1 (2.78%) High Availability
4 1 (2.78%) Root Cause Analysis
4 1 (2.78%) PRINCE
4 1 (2.78%) Project Management
4 1 (2.78%) Performance Management
4 1 (2.78%) Problem Management
4 1 (2.78%) ITSM
4 1 (2.78%) MVC
4 1 (2.78%) Business Continuity
4 1 (2.78%) Information Security
4 1 (2.78%) Asset Management
4 1 (2.78%) Systems Analysis
Programming Languages
1 5 (13.89%) SQL
2 3 (8.33%) VB
3 2 (5.56%) VBScript
4 1 (2.78%) Java
4 1 (2.78%) PL/SQL
4 1 (2.78%) PowerShell
Qualifications
1 4 (11.11%) Security Cleared
2 3 (8.33%) Microsoft Certification
3 2 (5.56%) SC Cleared
3 2 (5.56%) MCSE
4 1 (2.78%) ITIL Foundation Certificate
4 1 (2.78%) CCNA
4 1 (2.78%) CCA
4 1 (2.78%) Citrix Certification
4 1 (2.78%) Cisco Certification
4 1 (2.78%) MCP
4 1 (2.78%) BC Cleared
4 1 (2.78%) DV Cleared
System Software
1 22 (61.11%) Active Directory
2 10 (27.78%) VMware Infrastructure
3 3 (8.33%) Hyper-V
3 3 (8.33%) XenApp
3 3 (8.33%) VMware ESXi
4 2 (5.56%) Xen
4 2 (5.56%) Citrix Presentation Server
4 2 (5.56%) UAG
5 1 (2.78%) vSphere
5 1 (2.78%) XenDesktop
5 1 (2.78%) Apache ZooKeeper
5 1 (2.78%) ISA Server
5 1 (2.78%) Terminal Server
5 1 (2.78%) NLBS
5 1 (2.78%) Microsoft App-V
Systems Management
1 3 (8.33%) WSUS
2 2 (5.56%) Backup Exec
2 2 (5.56%) SCCM
2 2 (5.56%) Tivoli Endpoint Manager
3 1 (2.78%) PureDisk
3 1 (2.78%) ARCserve
3 1 (2.78%) MIMEsweeper
3 1 (2.78%) Oracle Enterprise Manager
3 1 (2.78%) DameWare
3 1 (2.78%) NetBackup
Vendors
1 16 (44.44%) VMware
1 16 (44.44%) Microsoft
2 12 (33.33%) Citrix
3 6 (16.67%) Cisco
4 5 (13.89%) Oracle
5 3 (8.33%) HP
6 2 (5.56%) IBM
6 2 (5.56%) Symantec
6 2 (5.56%) CheckPoint
7 1 (2.78%) Becrypt
7 1 (2.78%) Meraki
7 1 (2.78%) F5
7 1 (2.78%) Sun
7 1 (2.78%) Veritas
7 1 (2.78%) Lotus
7 1 (2.78%) Juniper
7 1 (2.78%) Dell
7 1 (2.78%) Sybase
7 1 (2.78%) Business Objects
7 1 (2.78%) SonicWALL
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