The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 185 183 184
Rank change year-on-year
-2 +1
Contract jobs requiring a 3rd Line Support 15 28 23
As % of all contract IT jobs located in the City of London 0.27% 0.46% 0.35%
As % of the Job Titles category 0.29% 0.50% 0.38%
Number of daily rates quoted 11 20 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£260 £300 £325
Average daily rate % change year-on-year
-13.33% -7.69%
90% offered a daily rate of more than £220 £224 £225
10% offered a daily rate of more than £325 £400 £364
UK excluding London average daily rate £258 £223 £288
% change year-on-year
+15.32% -22.33%
Number of hourly rates quoted 0 3 5
Average hourly rate - £22.00 £135.00
Average hourly rate % change year-on-year
- -83.70%
UK excluding London average hourly rate £22.00 £19.50 £22.00
% change year-on-year
+12.82% -11.36%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5137 5651 6018
As % of all contract IT jobs located in the City of London 92.51% 92.31% 92.68%
Number of daily rates quoted 3929 4239 4446
Average daily rate £450 £441 £450
Average daily rate % change year-on-year
+1.98% -1.94%
90% offered a daily rate of more than £280 £273 £283
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 88 76 138
Average hourly rate £19.72 £17.50 £20.00
Average hourly rate % change year-on-year
+12.65% -12.50%
90% offered a hourly rate of more than £12.50 £12.00 £11.50
10% offered a hourly rate of more than £30.00 £45.74 £127.00
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the City of London region.

3rd Line Support Daily Rate Trend in the City of London

3rd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the City of London region over the 3 months to 28 May 2015.

3rd Line Support Daily Rate Histogram in the City of London

3rd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the City of London region.

3rd Line Support Hourly Rate Trend in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 28 May 2015, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 23 (71.88%) Windows
2 18 (56.25%) Active Directory
2 18 (56.25%) VMware
3 14 (43.75%) Windows Server 2008
4 11 (34.38%) MS Exchange
5 10 (31.25%) Microsoft
6 9 (28.13%) Cisco
6 9 (28.13%) VMware Infrastructure
7 8 (25.00%) Firewall
7 8 (25.00%) Citrix
8 7 (21.88%) Cisco Certification
8 7 (21.88%) Finance
8 7 (21.88%) Exchange Server 2010
8 7 (21.88%) Windows Server 2012
9 6 (18.75%) Microsoft Certification
9 6 (18.75%) Juniper
9 6 (18.75%) CCNP
9 6 (18.75%) MCSE
9 6 (18.75%) SharePoint
10 5 (15.63%) MS Office
10 5 (15.63%) ITIL
10 5 (15.63%) SAN
10 5 (15.63%) SCCM
10 5 (15.63%) Windows 7
11 4 (12.50%) Exchange Server 2013
11 4 (12.50%) VPLS
11 4 (12.50%) MPLS
11 4 (12.50%) SQL Server
11 4 (12.50%) MS Excel
11 4 (12.50%) CCIE

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 28 May 2015, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (34.38%) MS Exchange
2 7 (21.88%) Exchange Server 2010
3 6 (18.75%) SharePoint
4 4 (12.50%) Exchange Server 2013
5 3 (9.38%) Exchange Server 2007
5 3 (9.38%) Lync
6 2 (6.25%) SharePoint 2010
6 2 (6.25%) Exchange Server 2003
6 2 (6.25%) IIS
7 1 (3.13%) SharePoint 2013
Applications
1 5 (15.63%) MS Office
2 4 (12.50%) MS Excel
Business Applications
1 2 (6.25%) Dynamics CRM
Cloud Services
1 2 (6.25%) Office 365
2 1 (3.13%) Cloud Computing
Communications & Networking
1 8 (25.00%) Firewall
2 5 (15.63%) SAN
3 4 (12.50%) VPLS
3 4 (12.50%) MPLS
4 3 (9.38%) WAN
4 3 (9.38%) TCP/IP
5 2 (6.25%) DNS
5 2 (6.25%) LAN
6 1 (3.13%) DHCP
6 1 (3.13%) HTTP
6 1 (3.13%) VPN
6 1 (3.13%) LDAP
6 1 (3.13%) Wireless
6 1 (3.13%) iSCSI
6 1 (3.13%) Wireshark
6 1 (3.13%) F5 BIG-IP GTM
Database & Business Intelligence
1 4 (12.50%) SQL Server
2 1 (3.13%) SQL Server 2008
2 1 (3.13%) Sybase ASE
General
1 7 (21.88%) Finance
2 2 (6.25%) Advertising
3 1 (3.13%) Banking
3 1 (3.13%) Front Office
Libraries, Frameworks & Software Standards
1 1 (3.13%) Application Packaging
1 1 (3.13%) FIX Protocol
Miscellaneous
1 3 (9.38%) Client/Server
2 2 (6.25%) Data Centre
2 2 (6.25%) Computer Science
2 2 (6.25%) Management Information System
2 2 (6.25%) NHS
3 1 (3.13%) Thin Client
3 1 (3.13%) Clustering
3 1 (3.13%) Replication
3 1 (3.13%) FMCG
3 1 (3.13%) Fat Client
3 1 (3.13%) Derivative
3 1 (3.13%) Analytical Skills
Operating Systems
1 23 (71.88%) Windows
2 14 (43.75%) Windows Server 2008
3 7 (21.88%) Windows Server 2012
4 5 (15.63%) Windows 7
5 3 (9.38%) Windows XP
5 3 (9.38%) Windows Server 2003
5 3 (9.38%) Windows 8
6 2 (6.25%) Linux
7 1 (3.13%) UNIX
7 1 (3.13%) Solaris
7 1 (3.13%) Debian
7 1 (3.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (15.63%) ITIL
2 3 (9.38%) Business Continuity
2 3 (9.38%) Change Management
3 2 (6.25%) Business Analysis
3 2 (6.25%) Service Management
3 2 (6.25%) Problem Management
3 2 (6.25%) Configuration Management
3 2 (6.25%) Project Management
3 2 (6.25%) CRM
4 1 (3.13%) PRINCE2
4 1 (3.13%) PRINCE
4 1 (3.13%) BCP
4 1 (3.13%) Asset Management
4 1 (3.13%) Information Security
4 1 (3.13%) Migration
4 1 (3.13%) Disaster Recovery
4 1 (3.13%) ITSM
4 1 (3.13%) Information Security Management
4 1 (3.13%) Security Management
4 1 (3.13%) Performance Management
Programming Languages
1 1 (3.13%) SQL
1 1 (3.13%) PowerShell
Qualifications
1 7 (21.88%) Cisco Certification
2 6 (18.75%) Microsoft Certification
2 6 (18.75%) CCNP
2 6 (18.75%) MCSE
3 4 (12.50%) CCIE
4 3 (9.38%) MCSA
4 3 (9.38%) VMware Certified Professional (VCP)
5 2 (6.25%) MCTS
5 2 (6.25%) MCITP
5 2 (6.25%) Degree
5 2 (6.25%) CCA
5 2 (6.25%) Citrix Certification
5 2 (6.25%) CCEA
5 2 (6.25%) CCNA
6 1 (3.13%) MCP
6 1 (3.13%) PhD
6 1 (3.13%) VCAP
Quality Assurance & Compliance
1 1 (3.13%) SLA
System Software
1 18 (56.25%) Active Directory
2 9 (28.13%) VMware Infrastructure
3 3 (9.38%) Hyper-V
3 3 (9.38%) XenApp
4 2 (6.25%) vSphere
4 2 (6.25%) UAG
4 2 (6.25%) VMware Server
5 1 (3.13%) Microsoft App-V
5 1 (3.13%) Xen
5 1 (3.13%) Citrix Presentation Server
5 1 (3.13%) vCloud
5 1 (3.13%) XenDesktop
Systems Management
1 5 (15.63%) SCCM
2 2 (6.25%) SCOM
3 1 (3.13%) MOM
3 1 (3.13%) Systems Management Server (SMS)
3 1 (3.13%) NetBackup
3 1 (3.13%) Backup Exec
3 1 (3.13%) SCSM
3 1 (3.13%) Tivoli Endpoint Manager
Vendors
1 18 (56.25%) VMware
2 10 (31.25%) Microsoft
3 9 (28.13%) Cisco
4 8 (25.00%) Citrix
5 6 (18.75%) Juniper
6 3 (9.38%) HP
7 2 (6.25%) NetApp
7 2 (6.25%) Symantec
8 1 (3.13%) Fidessa
8 1 (3.13%) IBM
8 1 (3.13%) Sybase
8 1 (3.13%) CommVault
8 1 (3.13%) Red Hat
8 1 (3.13%) EMC
8 1 (3.13%) Reuters
8 1 (3.13%) Bloomberg
8 1 (3.13%) AppSense
8 1 (3.13%) F5
8 1 (3.13%) Veeam