The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Third Line Support
Rank 185 211 169
Rank change year-on-year
+26 -42
Contract jobs requiring a 3rd Line Support 18 19 31
As % of all contract IT jobs located in the City of London 0.31% 0.27% 0.49%
As % of the Job Titles category 0.33% 0.29% 0.52%
Number of daily rates quoted 15 13 17
Average daily rate
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of your Daily Rate
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£284 £301 £313
Average daily rate % change year-on-year
-5.65% -3.84%
90% offered a daily rate of more than £235 £205 £225
10% offered a daily rate of more than £368 £385 £395
UK excluding London average daily rate £250 £260 £260
% change year-on-year
-3.84% -
Number of hourly rates quoted 0 1 1
Average hourly rate - £22.00 £20.50
Average hourly rate % change year-on-year
- +7.31%
UK excluding London average hourly rate £24.00 £22.85 £21.00
% change year-on-year
+5.03% +8.80%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5469 6582 5911
As % of all contract IT jobs located in the City of London 93.20% 93.14% 92.88%
Number of daily rates quoted 4184 4819 4369
Average daily rate £435 £450 £450
Average daily rate % change year-on-year
-3.33% -
90% offered a daily rate of more than £260 £278 £275
10% offered a daily rate of more than £601 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 105 126 140
Average hourly rate £17.50 £19.50 £19.50
Average hourly rate % change year-on-year
-10.25% -
90% offered a hourly rate of more than £11.59 £11.50 £12.00
10% offered a hourly rate of more than £23.50 £32.50 £45.00
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the City of London region.

3rd Line Support Daily Rate Trend in the City of London

3rd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the City of London region over the 3 months to 28 November 2014.

3rd Line Support Daily Rate Histogram in the City of London

3rd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the City of London region.

3rd Line Support Hourly Rate Trend in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 28 (77.78%) Windows
2 23 (63.89%) Windows Server 2008
3 20 (55.56%) Active Directory
4 18 (50.00%) VMware
5 15 (41.67%) Microsoft
6 13 (36.11%) Citrix
6 13 (36.11%) MS Exchange
6 13 (36.11%) Windows 7
7 10 (27.78%) VMware Infrastructure
7 10 (27.78%) Finance
7 10 (27.78%) Windows Server 2003
8 9 (25.00%) MS Excel
8 9 (25.00%) Windows Server 2012
9 7 (19.44%) SQL
10 6 (16.67%) Firewall
10 6 (16.67%) DNS
10 6 (16.67%) Exchange Server 2010
11 5 (13.89%) SQL Server
11 5 (13.89%) ITIL
11 5 (13.89%) Cisco
12 4 (11.11%) HP
12 4 (11.11%) SAN
12 4 (11.11%) Blackberry Enterprise Server
12 4 (11.11%) LAN
12 4 (11.11%) Security Cleared
12 4 (11.11%) Hyper-V
12 4 (11.11%) Exchange Server 2007
12 4 (11.11%) Windows 8
13 3 (8.33%) Lync
13 3 (8.33%) MS PowerPoint

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 28 November 2014, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (36.11%) MS Exchange
2 6 (16.67%) Exchange Server 2010
3 4 (11.11%) Blackberry Enterprise Server
3 4 (11.11%) Exchange Server 2007
4 3 (8.33%) Lync
4 3 (8.33%) SharePoint
4 3 (8.33%) IIS
5 2 (5.56%) Apache
6 1 (2.78%) Exchange Server 2013
6 1 (2.78%) Node.js
6 1 (2.78%) Oracle Coherence
6 1 (2.78%) WorkSite
6 1 (2.78%) Exchange Server 2003
6 1 (2.78%) WebSphere
6 1 (2.78%) Liferay
6 1 (2.78%) Oracle Service Bus
6 1 (2.78%) WebLogic
6 1 (2.78%) IBM Notes
6 1 (2.78%) WebLogic Portal
Applications
1 9 (25.00%) MS Excel
2 3 (8.33%) MS PowerPoint
2 3 (8.33%) MS Office
Business Applications
1 1 (2.78%) Academy Housing
1 1 (2.78%) Academy Revenues and Benefits
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 6 (16.67%) Firewall
1 6 (16.67%) DNS
2 4 (11.11%) SAN
2 4 (11.11%) LAN
3 3 (8.33%) WAN
4 2 (5.56%) MPLS
4 2 (5.56%) Extranet
4 2 (5.56%) LDAP
4 2 (5.56%) Network Security
5 1 (2.78%) BIG-IP
5 1 (2.78%) DHCP
5 1 (2.78%) VPN
5 1 (2.78%) VoIP
5 1 (2.78%) Internet
5 1 (2.78%) DSL
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 1 (2.78%) Oracle ODI
2 1 (2.78%) Oracle Database
2 1 (2.78%) MongoDB
2 1 (2.78%) Oracle Database 11g
2 1 (2.78%) SQL Server Reporting Services
2 1 (2.78%) MS Access
Development Applications
1 1 (2.78%) MSI
General
1 10 (27.78%) Finance
2 3 (8.33%) Law
2 3 (8.33%) Banking
3 2 (5.56%) Legal
4 1 (2.78%) Publishing
4 1 (2.78%) Local Government
Libraries, Frameworks & Software Standards
1 2 (5.56%) Web Services
2 1 (2.78%) Kafka
2 1 (2.78%) Spring
2 1 (2.78%) WSDL
2 1 (2.78%) J2EE
2 1 (2.78%) WebSphere MQ
Miscellaneous
1 3 (8.33%) Blackberry
2 2 (5.56%) Thin Client
2 2 (5.56%) Fat Client
3 1 (2.78%) Analytical Skills
3 1 (2.78%) Enterprise Storage
3 1 (2.78%) Video Conferencing
3 1 (2.78%) Visualisation
3 1 (2.78%) Replication
Operating Systems
1 28 (77.78%) Windows
2 23 (63.89%) Windows Server 2008
3 13 (36.11%) Windows 7
4 10 (27.78%) Windows Server 2003
5 9 (25.00%) Windows Server 2012
6 4 (11.11%) Windows 8
7 3 (8.33%) Windows XP
7 3 (8.33%) UNIX
7 3 (8.33%) Linux
8 2 (5.56%) Solaris
9 1 (2.78%) Ubuntu
9 1 (2.78%) Windows 2000 Server
9 1 (2.78%) Red Hat Enterprise Linux
9 1 (2.78%) Fedora
9 1 (2.78%) Mac OS X
Processes & Methodologies
1 5 (13.89%) ITIL
2 2 (5.56%) Migration
2 2 (5.56%) Disaster Recovery
2 2 (5.56%) Software Deployment
2 2 (5.56%) Performance Tuning
3 1 (2.78%) Performance Monitoring
3 1 (2.78%) High Availability
3 1 (2.78%) Portfolio Management
3 1 (2.78%) Root Cause Analysis
3 1 (2.78%) Problem Management
3 1 (2.78%) Performance Management
3 1 (2.78%) Dependency Injection
3 1 (2.78%) MVC
3 1 (2.78%) Service Management
3 1 (2.78%) Business Continuity
3 1 (2.78%) Information Security
3 1 (2.78%) Asset Management
3 1 (2.78%) Systems Analysis
3 1 (2.78%) E-Commerce
3 1 (2.78%) Project Management
Programming Languages
1 7 (19.44%) SQL
2 2 (5.56%) VB
3 1 (2.78%) Java
3 1 (2.78%) PL/SQL
Qualifications
1 4 (11.11%) Security Cleared
2 3 (8.33%) Microsoft Certification
3 2 (5.56%) MCITP
4 1 (2.78%) ITIL Foundation Certificate
4 1 (2.78%) SC Cleared
4 1 (2.78%) BC Cleared
4 1 (2.78%) MCSE
4 1 (2.78%) CCA
4 1 (2.78%) Citrix Certification
System Software
1 20 (55.56%) Active Directory
2 10 (27.78%) VMware Infrastructure
3 4 (11.11%) Hyper-V
4 3 (8.33%) XenApp
5 2 (5.56%) XenDesktop
5 2 (5.56%) Citrix Presentation Server
5 2 (5.56%) Xen
5 2 (5.56%) UAG
5 2 (5.56%) VMware ESXi
6 1 (2.78%) Apache ZooKeeper
6 1 (2.78%) NLBS
6 1 (2.78%) vSphere
6 1 (2.78%) Microsoft App-V
6 1 (2.78%) ISA Server
Systems Management
1 3 (8.33%) SCCM
1 3 (8.33%) Backup Exec
2 2 (5.56%) Tivoli Endpoint Manager
3 1 (2.78%) FortiGate
3 1 (2.78%) WSUS
3 1 (2.78%) SCOM
3 1 (2.78%) PureDisk
3 1 (2.78%) DameWare
3 1 (2.78%) NetBackup
3 1 (2.78%) Oracle Enterprise Manager
3 1 (2.78%) MIMEsweeper
3 1 (2.78%) ARCserve
3 1 (2.78%) Norton AntiVirus
Vendors
1 18 (50.00%) VMware
2 15 (41.67%) Microsoft
3 13 (36.11%) Citrix
4 5 (13.89%) Cisco
5 4 (11.11%) HP
6 3 (8.33%) Oracle
6 3 (8.33%) Symantec
7 2 (5.56%) IBM
8 1 (2.78%) AppDynamics
8 1 (2.78%) F5
8 1 (2.78%) thinkFolio
8 1 (2.78%) SolarWinds
8 1 (2.78%) Civica
8 1 (2.78%) Capita
8 1 (2.78%) Orchard
8 1 (2.78%) Sybase
8 1 (2.78%) Business Objects
8 1 (2.78%) Reuters
8 1 (2.78%) Bloomberg
8 1 (2.78%) Charles River