The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 178 189 167
Rank change year-on-year
+11 -22
Contract jobs requiring a 3rd Line Support 18 19 25
As % of all contract IT jobs located in the City of London 0.35% 0.32% 0.44%
As % of the Job Titles category 0.38% 0.34% 0.48%
Number of daily rates quoted 15 12 16
Average daily rate
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£310 £308 £313
Average daily rate % change year-on-year
+0.73% -1.52%
90% offered a daily rate of more than £250 £167 £225
10% offered a daily rate of more than £390 £399 £388
UK excluding London average daily rate £275 £260 £250
% change year-on-year
+5.76% +4.00%
Number of hourly rates quoted 1 0 3
Average hourly rate £22.00 - £20.00
UK excluding London average hourly rate £24.56 £23.50 £21.50
% change year-on-year
+4.52% +9.30%
3rd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4733 5540 5243
As % of all contract IT jobs located in the City of London 93.22% 93.68% 93.03%
Number of daily rates quoted 3632 4003 3913
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £276 £280 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 79 92 132
Average hourly rate £17.87 £20.00 £19.00
Average hourly rate % change year-on-year
-10.67% +5.26%
90% offered a hourly rate of more than £12.50 £13.35 £12.98
10% offered a hourly rate of more than £25.92 £30.83 £51.36
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

3rd Line Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the City of London

3rd Line Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the City of London region.

3rd Line Support Daily Rate Trend in the City of London

3rd Line Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the City of London region over the 3 months to 30 January 2015.

3rd Line Support Daily Rate Histogram in the City of London

3rd Line Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the City of London region.

3rd Line Support Hourly Rate Trend in the City of London

3rd Line Support
Top 30 Related IT Skills in the City of London

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 26 (76.47%) Windows
2 20 (58.82%) Windows Server 2008
3 16 (47.06%) VMware
4 15 (44.12%) Active Directory
5 14 (41.18%) MS Exchange
6 13 (38.24%) Finance
6 13 (38.24%) Microsoft
7 12 (35.29%) Windows 7
8 10 (29.41%) Firewall
8 10 (29.41%) Citrix
9 9 (26.47%) Cisco
9 9 (26.47%) VMware Infrastructure
10 8 (23.53%) Exchange Server 2010
10 8 (23.53%) Windows Server 2003
11 7 (20.59%) MS Excel
11 7 (20.59%) Windows Server 2012
12 6 (17.65%) SQL
12 6 (17.65%) Microsoft Certification
12 6 (17.65%) Juniper
12 6 (17.65%) HP
13 5 (14.71%) Cisco Certification
13 5 (14.71%) MPLS
13 5 (14.71%) SQL Server
13 5 (14.71%) CCNP
13 5 (14.71%) DNS
13 5 (14.71%) Exchange Server 2007
14 4 (11.76%) VPLS
14 4 (11.76%) Security Cleared
14 4 (11.76%) LAN
14 4 (11.76%) ITIL

3rd Line Support
Top Related IT Skills in the City of London by Category

For the 6 months to 30 January 2015, IT contractor jobs across the City of London region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (41.18%) MS Exchange
2 8 (23.53%) Exchange Server 2010
3 5 (14.71%) Exchange Server 2007
4 4 (11.76%) SharePoint
4 4 (11.76%) Blackberry Enterprise Server
5 3 (8.82%) Lync
5 3 (8.82%) IIS
6 2 (5.88%) Exchange Server 2003
6 2 (5.88%) Exchange Server 2013
7 1 (2.94%) Apache
7 1 (2.94%) WorkSite
7 1 (2.94%) WebSphere
Applications
1 7 (20.59%) MS Excel
2 3 (8.82%) MS Office
2 3 (8.82%) MS PowerPoint
Cloud Services
1 2 (5.88%) Office 365
2 1 (2.94%) Cloud Computing
Communications & Networking
1 10 (29.41%) Firewall
2 5 (14.71%) MPLS
2 5 (14.71%) DNS
3 4 (11.76%) VPLS
3 4 (11.76%) LAN
4 3 (8.82%) SAN
4 3 (8.82%) WAN
5 1 (2.94%) Extranet
5 1 (2.94%) DSL
5 1 (2.94%) LDAP
5 1 (2.94%) VoIP
5 1 (2.94%) DHCP
5 1 (2.94%) TCP/IP
5 1 (2.94%) Network Security
5 1 (2.94%) BIG-IP
Database & Business Intelligence
1 5 (14.71%) SQL Server
2 1 (2.94%) MS Access
2 1 (2.94%) SQL Server Reporting Services
General
1 13 (38.24%) Finance
2 3 (8.82%) Banking
3 2 (5.88%) Law
3 2 (5.88%) Legal
4 1 (2.94%) Advertising
4 1 (2.94%) Publishing
4 1 (2.94%) Front Office
Libraries, Frameworks & Software Standards
1 1 (2.94%) WebSphere MQ
1 1 (2.94%) Application Packaging
1 1 (2.94%) FIX Protocol
Miscellaneous
1 3 (8.82%) Blackberry
2 2 (5.88%) Fat Client
2 2 (5.88%) Computer Science
2 2 (5.88%) Thin Client
3 1 (2.94%) Analytical Skills
3 1 (2.94%) Enterprise Storage
3 1 (2.94%) Visualisation
3 1 (2.94%) Replication
3 1 (2.94%) Management Information System
3 1 (2.94%) Derivative
Operating Systems
1 26 (76.47%) Windows
2 20 (58.82%) Windows Server 2008
3 12 (35.29%) Windows 7
4 8 (23.53%) Windows Server 2003
5 7 (20.59%) Windows Server 2012
6 4 (11.76%) Windows 8
7 3 (8.82%) Solaris
7 3 (8.82%) Linux
7 3 (8.82%) UNIX
8 2 (5.88%) Windows XP
9 1 (2.94%) Mac OS X
9 1 (2.94%) Red Hat Enterprise Linux
9 1 (2.94%) Fedora
9 1 (2.94%) Ubuntu
Processes & Methodologies
1 4 (11.76%) ITIL
2 2 (5.88%) Asset Management
2 2 (5.88%) Business Continuity
2 2 (5.88%) Service Management
2 2 (5.88%) Problem Management
2 2 (5.88%) Project Management
2 2 (5.88%) Software Deployment
3 1 (2.94%) Performance Tuning
3 1 (2.94%) Performance Monitoring
3 1 (2.94%) Configuration Management
3 1 (2.94%) E-Commerce
3 1 (2.94%) Performance Management
3 1 (2.94%) Portfolio Management
3 1 (2.94%) Root Cause Analysis
3 1 (2.94%) Change Management
3 1 (2.94%) Disaster Recovery
3 1 (2.94%) Migration
3 1 (2.94%) Information Security
Programming Languages
1 6 (17.65%) SQL
2 2 (5.88%) VB
Qualifications
1 6 (17.65%) Microsoft Certification
2 5 (14.71%) Cisco Certification
2 5 (14.71%) CCNP
3 4 (11.76%) Security Cleared
3 4 (11.76%) MCSE
3 4 (11.76%) CCIE
4 3 (8.82%) MCITP
5 2 (5.88%) MCTS
5 2 (5.88%) CCA
5 2 (5.88%) Citrix Certification
6 1 (2.94%) CCEA
6 1 (2.94%) MCP
6 1 (2.94%) CCNA
6 1 (2.94%) Degree
6 1 (2.94%) SC Cleared
6 1 (2.94%) BC Cleared
6 1 (2.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 15 (44.12%) Active Directory
2 9 (26.47%) VMware Infrastructure
3 3 (8.82%) Hyper-V
4 2 (5.88%) XenApp
4 2 (5.88%) UAG
4 2 (5.88%) Xen
5 1 (2.94%) ISA Server
5 1 (2.94%) Citrix Presentation Server
5 1 (2.94%) VMware Server
5 1 (2.94%) NLBS
5 1 (2.94%) VMware ESXi
5 1 (2.94%) XenDesktop
Systems Management
1 3 (8.82%) SCCM
1 3 (8.82%) Backup Exec
2 2 (5.88%) Tivoli Endpoint Manager
3 1 (2.94%) FortiGate
3 1 (2.94%) Norton AntiVirus
3 1 (2.94%) WSUS
3 1 (2.94%) SCOM
Vendors
1 16 (47.06%) VMware
2 13 (38.24%) Microsoft
3 10 (29.41%) Citrix
4 9 (26.47%) Cisco
5 6 (17.65%) Juniper
5 6 (17.65%) HP
6 3 (8.82%) Symantec
7 2 (5.88%) IBM
7 2 (5.88%) Reuters
7 2 (5.88%) Bloomberg
7 2 (5.88%) NetApp
8 1 (2.94%) Dell
8 1 (2.94%) EMC
8 1 (2.94%) Veritas
8 1 (2.94%) CheckPoint
8 1 (2.94%) Charles River
8 1 (2.94%) Oracle
8 1 (2.94%) Sybase
8 1 (2.94%) Sun
8 1 (2.94%) Murex