The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Insight
Rank 158 173 195
Rank change year-on-year
+15 +22
Contract jobs citing Customer Insight 13 14 12
As % of all contract IT jobs located in the City of London 0.38% 0.30% 0.20%
As % of the Processes & Methodologies category 0.44% 0.35% 0.26%
Number of daily rates quoted 11 9 6
Median daily rate £400 £350 £375
Median daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £375 £320 £350
10% offered a daily rate of more than £475 £402 £401
UK excluding London median daily rate £401 £432 £400
% change year-on-year
-7.23% +8.00%
Number of hourly rates quoted 0 1 0
Median hourly rate - £37.50 -
UK excluding London median hourly rate £67.50 - £15.00
Customer Insight
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2987 3959 4687
As % of all contract IT jobs located in the City of London 87.49% 84.07% 79.97%
Number of daily rates quoted 2388 3161 3517
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £350 £315 £315
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 21 36 52
Median hourly rate £20.00 £21.25 £21.62
Median hourly rate % change year-on-year
-5.88% -1.71%
90% offered a hourly rate of more than £12.50 £13.00 £12.50
10% offered a hourly rate of more than £50.00 £37.50 £35.60
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Customer Insight
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the City of London

Customer Insight
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the City of London region.

Customer Insight Daily Rate Trend in the City of London

Customer Insight
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the City of London region over the 3 months to 25 September 2016.

Customer Insight Daily Rate Histogram in the City of London

Customer Insight
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the City of London region.

Customer Insight Hourly Rate Trend in the City of London

Customer Insight
Top 30 Related IT Skills in the City of London

For the 6 months to 25 September 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Customer Insight.

1 10 (52.63%) SQL
1 10 (52.63%) Analytics
2 8 (42.11%) Agile Software Development
3 7 (36.84%) Data Analysis
3 7 (36.84%) Analytical Skills
4 6 (31.58%) User Experience
4 6 (31.58%) Data Analytics
4 6 (31.58%) Marketing
5 5 (26.32%) E-Commerce
6 4 (21.05%) Retail
6 4 (21.05%) SAS
6 4 (21.05%) Business Intelligence
6 4 (21.05%) Python
6 4 (21.05%) Degree
6 4 (21.05%) Psychology
6 4 (21.05%) Tableau
7 3 (15.79%) Guerrilla Research
7 3 (15.79%) Market Research
7 3 (15.79%) Usability Testing
7 3 (15.79%) Predictive Modelling
7 3 (15.79%) QA
7 3 (15.79%) VBA
7 3 (15.79%) Banking
7 3 (15.79%) Finance
8 2 (10.53%) Scrum
8 2 (10.53%) QlikView
8 2 (10.53%) Google Analytics
8 2 (10.53%) Digital Marketing
8 2 (10.53%) Google
8 2 (10.53%) Visualisation

Customer Insight
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (21.05%) SAS
Business Applications
1 1 (5.26%) SAP Oil and Gas
Cloud Services
1 2 (10.53%) Google Analytics
2 1 (5.26%) Adobe Analytics
2 1 (5.26%) Microsoft Azure
Database & Business Intelligence
1 2 (10.53%) QlikView
2 1 (5.26%) Apache Hive
2 1 (5.26%) BusinessObjects
2 1 (5.26%) Data Warehouse
2 1 (5.26%) DB2
2 1 (5.26%) Enterprise Data Warehouse
2 1 (5.26%) Hadoop
2 1 (5.26%) Relational Database
2 1 (5.26%) SQL Server
General
1 6 (31.58%) Marketing
2 4 (21.05%) Retail
3 3 (15.79%) Banking
3 3 (15.79%) Finance
4 1 (5.26%) Electronics
4 1 (5.26%) Manufacturing
4 1 (5.26%) Retail Banking
4 1 (5.26%) Telecoms
Job Titles
1 8 (42.11%) Analyst
2 4 (21.05%) Data Analyst
2 4 (21.05%) Insight Analyst
2 4 (21.05%) User Researcher
3 3 (15.79%) SQL Analyst
4 2 (10.53%) Architect
4 2 (10.53%) Customer Analyst
4 2 (10.53%) Customer Insight Analyst
4 2 (10.53%) Excel Analyst
4 2 (10.53%) Marketing Analyst
4 2 (10.53%) SQL Data Analyst
4 2 (10.53%) Technical Architect
4 2 (10.53%) User Experience Researcher
5 1 (5.26%) Product Analyst
5 1 (5.26%) Product Manager
5 1 (5.26%) SAS Data Analyst
5 1 (5.26%) Solutions Architect
5 1 (5.26%) Technical Solutions Architect
5 1 (5.26%) UX Designer
5 1 (5.26%) Web Manager
Libraries, Frameworks & Software Standards
1 1 (5.26%) CSS
1 1 (5.26%) CSS3
1 1 (5.26%) HTML
1 1 (5.26%) HTML5
1 1 (5.26%) jQuery
Miscellaneous
1 7 (36.84%) Analytical Skills
2 6 (31.58%) User Experience
3 4 (21.05%) Psychology
4 2 (10.53%) Visualisation
5 1 (5.26%) Data Integration
5 1 (5.26%) Mathematics
5 1 (5.26%) Statistics
5 1 (5.26%) Tandem
Processes & Methodologies
1 10 (52.63%) Analytics
2 8 (42.11%) Agile Software Development
3 7 (36.84%) Data Analysis
4 6 (31.58%) Data Analytics
5 5 (26.32%) E-Commerce
6 4 (21.05%) Business Intelligence
7 3 (15.79%) Guerrilla Research
7 3 (15.79%) Market Research
7 3 (15.79%) Predictive Modelling
7 3 (15.79%) Usability Testing
8 2 (10.53%) Digital Marketing
8 2 (10.53%) Ethnography
8 2 (10.53%) Human Factors
8 2 (10.53%) Product Management
8 2 (10.53%) Scrum
8 2 (10.53%) Service Design
9 1 (5.26%) Data Modelling
9 1 (5.26%) Data Protection
9 1 (5.26%) ETL
9 1 (5.26%) Programme Management
Programming Languages
1 10 (52.63%) SQL
2 4 (21.05%) Python
3 3 (15.79%) VBA
4 2 (10.53%) R
5 1 (5.26%) Java
5 1 (5.26%) JavaScript
Qualifications
1 4 (21.05%) Degree
2 1 (5.26%) BPSS Clearance
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 3 (15.79%) QA
2 1 (5.26%) Data Quality
2 1 (5.26%) Solvency II
Vendors
1 4 (21.05%) Tableau
2 2 (10.53%) Google
3 1 (5.26%) Adobe
3 1 (5.26%) Microsoft
3 1 (5.26%) SAP
3 1 (5.26%) Teradata