The first table below looks at the demand for Customer Insight skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Insight
Rank 190 186 211
Rank change year-on-year
-4 +25
Contract jobs citing Customer Insight 20 14 12
As % of all contract IT jobs located in the City of London 0.31% 0.23% 0.15%
As % of the Processes & Methodologies category 0.41% 0.30% 0.20%
Number of daily rates quoted 9 12 10
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £350 £302 £279
10% offered a daily rate of more than £480 £473 £420
UK excluding London average daily rate £350 £400 £300
% change year-on-year
-12.50% +33.33%
Number of hourly rates quoted 2 0 0
Average hourly rate £28.50 - -
UK excluding London average hourly rate £16.50 £8.50 -
% change year-on-year
+94.11% -
Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4907 4653 5878
As % of all contract IT jobs located in the City of London 75.91% 74.92% 72.68%
Number of daily rates quoted 3585 3559 4141
Average daily rate £450 £450 £451
Average daily rate % change year-on-year
- -0.11%
90% offered a daily rate of more than £300 £313 £313
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 45 51 92
Average hourly rate £24.00 £135.00 £25.00
Average hourly rate % change year-on-year
-82.22% +440.00%
90% offered a hourly rate of more than £13.17 £17.15 £13.00
10% offered a hourly rate of more than £47.50 £135.00 £49.02
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Customer Insight
London

Customer Insight
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the City of London

Customer Insight
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the City of London region.

Customer Insight Daily Rate Trend in the City of London

Customer Insight
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the City of London region over the 3 months to 17 April 2014.

Customer Insight Daily Rate Histogram in the City of London

Customer Insight
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the City of London region.

Customer Insight Hourly Rate Trend in the City of London

Customer Insight
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2014, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 15 (60.00%) Marketing
2 11 (44.00%) Retail
3 9 (36.00%) SQL
4 7 (28.00%) SAS
5 5 (20.00%) Analytics
6 4 (16.00%) Finance
6 4 (16.00%) Stakeholder Management
6 4 (16.00%) CMS
6 4 (16.00%) Agile Software Development
6 4 (16.00%) Banking
6 4 (16.00%) HTML
6 4 (16.00%) JavaScript
6 4 (16.00%) CSS
7 3 (12.00%) Photoshop
7 3 (12.00%) MS Office
7 3 (12.00%) MS Excel
7 3 (12.00%) CRM
7 3 (12.00%) Microsoft
7 3 (12.00%) CHAID
7 3 (12.00%) Adobe Illustrator
7 3 (12.00%) Campaign Analysis
7 3 (12.00%) iPhone
7 3 (12.00%) Social Media
7 3 (12.00%) Responsive Web Design
7 3 (12.00%) Content Management
7 3 (12.00%) jQuery
7 3 (12.00%) Usability Testing
7 3 (12.00%) Umbraco
7 3 (12.00%) System Testing
7 3 (12.00%) Data Analysis

Customer Insight
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2014, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) SAS
2 4 (16.00%) CMS
3 3 (12.00%) Umbraco
4 1 (4.00%) Drupal
Applications
1 3 (12.00%) Photoshop
1 3 (12.00%) MS Office
1 3 (12.00%) MS Excel
1 3 (12.00%) Adobe Illustrator
2 1 (4.00%) MS PowerPoint
2 1 (4.00%) MS Visio
2 1 (4.00%) SPSS
Communications & Networking
1 1 (4.00%) Internet
Database & Business Intelligence
1 2 (8.00%) SQL Server
1 2 (8.00%) Relational Database
2 1 (4.00%) MySQL
2 1 (4.00%) DTS
2 1 (4.00%) Data Mining
2 1 (4.00%) SQL Server Reporting Services
2 1 (4.00%) SQL Server 2005
2 1 (4.00%) SQL Server Integration Services
2 1 (4.00%) Hadoop
2 1 (4.00%) Apache Hive
2 1 (4.00%) MongoDB
2 1 (4.00%) Big Data
2 1 (4.00%) SQL Server 2012
Development Applications
1 1 (4.00%) Subversion
1 1 (4.00%) WATIR
1 1 (4.00%) TeamCity
1 1 (4.00%) Git (software)
1 1 (4.00%) Cucumber
General
1 15 (60.00%) Marketing
2 11 (44.00%) Retail
3 4 (16.00%) Finance
3 4 (16.00%) Banking
Job Titles
1 10 (40.00%) Analyst
2 5 (20.00%) Developer
2 5 (20.00%) Insight Analyst
3 3 (12.00%) Testing Manager
3 3 (12.00%) Business Analyst
3 3 (12.00%) SAS Analyst
3 3 (12.00%) Customer Analyst
3 3 (12.00%) Customer Insight Manager
3 3 (12.00%) SAS Insight Analyst
3 3 (12.00%) Test Manager
3 3 (12.00%) Data Analyst
4 2 (8.00%) Customer Insight Analyst
4 2 (8.00%) Service Manager
5 1 (4.00%) Data Scientist
5 1 (4.00%) PHP Symfony Developer
5 1 (4.00%) Service Design Manager
5 1 (4.00%) Product Development Manager
5 1 (4.00%) Senior Business Process Analyst
5 1 (4.00%) Tester
5 1 (4.00%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (16.00%) HTML
1 4 (16.00%) CSS
2 3 (12.00%) jQuery
3 1 (4.00%) Web Services
3 1 (4.00%) XML
3 1 (4.00%) Symfony
Miscellaneous
1 3 (12.00%) Social Media
1 3 (12.00%) iPhone
2 2 (8.00%) Open Source
2 2 (8.00%) iPad
3 1 (4.00%) Enterprise Software
3 1 (4.00%) Mobile Banking
3 1 (4.00%) Mobile Payment
3 1 (4.00%) Management Information System
3 1 (4.00%) Economics
3 1 (4.00%) Statistics
3 1 (4.00%) Mathematics
3 1 (4.00%) Physics
3 1 (4.00%) FMCG
Operating Systems
1 1 (4.00%) Linux
Processes & Methodologies
1 5 (20.00%) Analytics
2 4 (16.00%) Stakeholder Management
2 4 (16.00%) Agile Software Development
3 3 (12.00%) Usability Testing
3 3 (12.00%) System Testing
3 3 (12.00%) Responsive Web Design
3 3 (12.00%) Content Management
3 3 (12.00%) Data Analysis
3 3 (12.00%) CRM
3 3 (12.00%) CHAID
3 3 (12.00%) Campaign Analysis
4 2 (8.00%) B2C
4 2 (8.00%) E-Commerce
4 2 (8.00%) Data Modelling
4 2 (8.00%) Scrum
4 2 (8.00%) Project Management
4 2 (8.00%) Agile Project Management
4 2 (8.00%) Kanban
4 2 (8.00%) TDD
4 2 (8.00%) Data Management
Programming Languages
1 9 (36.00%) SQL
2 4 (16.00%) JavaScript
3 2 (8.00%) T-SQL
4 1 (4.00%) Python
4 1 (4.00%) Ruby
4 1 (4.00%) R
4 1 (4.00%) PHP
4 1 (4.00%) Java
Qualifications
1 2 (8.00%) Degree
Quality Assurance & Compliance
1 1 (4.00%) QA
Vendors
1 3 (12.00%) Microsoft
City, London
Mercator IT Solutions
Rate: mkt
Posted: 6 days ago