The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Customer Insight
Rank 190 206 219
Rank change year-on-year
+16 +13
Contract jobs citing Customer Insight 9 16 7
As % of all contract IT jobs located in the City of London 0.15% 0.22% 0.088%
As % of the Processes & Methodologies category 0.21% 0.29% 0.12%
Number of daily rates quoted 6 11 6
Average daily rate
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£401 £375 £363
Average daily rate % change year-on-year
+6.93% +3.44%
90% offered a daily rate of more than £388 £290 £319
10% offered a daily rate of more than £488 £500 £456
UK excluding London average daily rate £413 £333 £400
% change year-on-year
+24.06% -16.87%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 - -
Customer Insight
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4374 5605 5955
As % of all contract IT jobs located in the City of London 75.27% 76.09% 75.13%
Number of daily rates quoted 3244 4187 4442
Average daily rate £450 £450 £450
90% offered a daily rate of more than £320 £313 £300
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 40 71 89
Average hourly rate £22.50 £22.50 £31.50
Average hourly rate % change year-on-year
- -28.57%
90% offered a hourly rate of more than £16.35 £15.00 £16.00
10% offered a hourly rate of more than £35.45 £52.50 £50.88
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Customer Insight
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the City of London

Customer Insight
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the City of London region.

Customer Insight Daily Rate Trend in the City of London

Customer Insight
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the City of London region over the 3 months to 27 August 2014.

Customer Insight Daily Rate Histogram in the City of London

Customer Insight
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the City of London region.

Customer Insight Hourly Rate Trend in the City of London

Customer Insight
Top 30 Related IT Skills in the City of London

For the 6 months to 27 August 2014, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 13 (59.09%) Retail
2 11 (50.00%) Marketing
3 10 (45.45%) SQL
4 9 (40.91%) SAS
4 9 (40.91%) Analytics
5 5 (22.73%) HTML
5 5 (22.73%) CSS
6 4 (18.18%) JavaScript
6 4 (18.18%) CHAID
6 4 (18.18%) Content Management
6 4 (18.18%) Campaign Analysis
7 3 (13.64%) Lyris
7 3 (13.64%) Stakeholder Management
7 3 (13.64%) CMS
7 3 (13.64%) Adobe Illustrator
7 3 (13.64%) Microsoft
7 3 (13.64%) Data Warehouse
7 3 (13.64%) MS Office
7 3 (13.64%) MS Excel
7 3 (13.64%) Photoshop
7 3 (13.64%) Responsive Web Design
7 3 (13.64%) Big Data
7 3 (13.64%) Data Analytics
7 3 (13.64%) Customer Segmentation
7 3 (13.64%) iPad
7 3 (13.64%) jQuery
7 3 (13.64%) Degree
7 3 (13.64%) Umbraco
7 3 (13.64%) iPhone
8 2 (9.09%) Hadoop

Customer Insight
Top Related IT Skills in the City of London by Category

For the 6 months to 27 August 2014, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 9 (40.91%) SAS
2 3 (13.64%) CMS
2 3 (13.64%) Umbraco
Applications
1 3 (13.64%) Photoshop
1 3 (13.64%) MS Office
1 3 (13.64%) MS Excel
1 3 (13.64%) Adobe Illustrator
2 1 (4.55%) MS PowerPoint
2 1 (4.55%) MS Visio
Business Applications
1 2 (9.09%) WebTrends
1 2 (9.09%) Google Analytics
1 2 (9.09%) SiteCatalyst
Communications & Networking
1 1 (4.55%) Broadband
Database & Business Intelligence
1 3 (13.64%) Data Warehouse
1 3 (13.64%) Big Data
2 2 (9.09%) SQL Server Integration Services
2 2 (9.09%) Relational Database
2 2 (9.09%) SQL Server Reporting Services
2 2 (9.09%) Base SAS
2 2 (9.09%) Hadoop
3 1 (4.55%) Apache Hive
3 1 (4.55%) MongoDB
3 1 (4.55%) SQL Server 2005
3 1 (4.55%) DTS
3 1 (4.55%) SQL Server
3 1 (4.55%) SQL Server Analysis Services
3 1 (4.55%) SQL Server 2012
Development Applications
1 1 (4.55%) Git (software)
1 1 (4.55%) Axure RP
General
1 13 (59.09%) Retail
2 11 (50.00%) Marketing
3 2 (9.09%) Finance
3 2 (9.09%) Publishing
3 2 (9.09%) Games
3 2 (9.09%) Banking
4 1 (4.55%) Legal
Job Titles
1 8 (36.36%) Analyst
2 5 (22.73%) Developer
2 5 (22.73%) Insight Analyst
3 4 (18.18%) SAS Insight Analyst
3 4 (18.18%) SAS Analyst
4 2 (9.09%) Data Manager
4 2 (9.09%) Project Manager
4 2 (9.09%) Business Analyst
4 2 (9.09%) User Experience Designer
4 2 (9.09%) Designer
4 2 (9.09%) Data Analytics Manager
5 1 (4.55%) Data Scientist
5 1 (4.55%) SAS Customer Insight Analyst
5 1 (4.55%) Customer Insight Manager
5 1 (4.55%) Senior Insight Analyst
5 1 (4.55%) Customer Insight Analyst
5 1 (4.55%) iOS Developer
5 1 (4.55%) Senior iOS Developer
5 1 (4.55%) Product Development Manager
5 1 (4.55%) Business Intelligence Analyst
Libraries, Frameworks & Software Standards
1 5 (22.73%) HTML
1 5 (22.73%) CSS
2 3 (13.64%) jQuery
3 1 (4.55%) HTML5
3 1 (4.55%) REST
3 1 (4.55%) Ruby on Rails
Miscellaneous
1 3 (13.64%) iPad
1 3 (13.64%) iPhone
2 2 (9.09%) FMCG
2 2 (9.09%) Mobile App
3 1 (4.55%) Mobile Banking
3 1 (4.55%) Mobile Payment
3 1 (4.55%) Visualisation
3 1 (4.55%) Open Source
3 1 (4.55%) Management Information System
3 1 (4.55%) Economics
3 1 (4.55%) Statistics
3 1 (4.55%) Mathematics
3 1 (4.55%) Physics
3 1 (4.55%) Computer Science
3 1 (4.55%) Copywriting
3 1 (4.55%) Credit Risk
Operating Systems
1 1 (4.55%) Apple iOS
Processes & Methodologies
1 9 (40.91%) Analytics
2 4 (18.18%) CHAID
2 4 (18.18%) Content Management
2 4 (18.18%) Campaign Analysis
3 3 (13.64%) Customer Segmentation
3 3 (13.64%) Stakeholder Management
3 3 (13.64%) Data Analytics
3 3 (13.64%) Responsive Web Design
4 2 (9.09%) Statistical Modelling
4 2 (9.09%) Kanban
4 2 (9.09%) Project Management
4 2 (9.09%) Direct Marketing
4 2 (9.09%) Customer Analysis
4 2 (9.09%) Scrum
4 2 (9.09%) Data Analysis
4 2 (9.09%) Statistical Analysis
4 2 (9.09%) PRINCE
4 2 (9.09%) Data Modelling
4 2 (9.09%) PRINCE2
4 2 (9.09%) OO
Programming Languages
1 10 (45.45%) SQL
2 4 (18.18%) JavaScript
3 2 (9.09%) Python
3 2 (9.09%) R
4 1 (4.55%) Objective-C
4 1 (4.55%) Ruby
4 1 (4.55%) SAS Macro
4 1 (4.55%) Java
4 1 (4.55%) T-SQL
Qualifications
1 3 (13.64%) Degree
Vendors
1 3 (13.64%) Microsoft
1 3 (13.64%) Lyris
2 2 (9.09%) Omniture
2 2 (9.09%) Google
3 1 (4.55%) Tableau
3 1 (4.55%) MicroStrategy
3 1 (4.55%) Teradata
3 1 (4.55%) Oracle
3 1 (4.55%) Business Objects