The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Insight
Rank 179 190 181
Rank change year-on-year
+11 -9
Contract jobs citing Customer Insight 10 15 14
As % of all contract IT jobs located in the City of London 0.19% 0.25% 0.24%
As % of the Processes & Methodologies category 0.25% 0.32% 0.31%
Number of daily rates quoted 6 7 10
Average daily rate
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£395 £400 £363
Average daily rate % change year-on-year
-1.25% +10.34%
90% offered a daily rate of more than £338 £365 £313
10% offered a daily rate of more than £600 £445 £468
UK excluding London average daily rate £388 £358 £400
% change year-on-year
+8.39% -10.62%
Number of hourly rates quoted 0 2 0
Average hourly rate - £28.50 -
UK excluding London average hourly rate - £16.50 £11.75
% change year-on-year
- +40.42%
Customer Insight
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4022 4712 4495
As % of all contract IT jobs located in the City of London 78.34% 77.67% 76.12%
Number of daily rates quoted 3121 3399 3467
Average daily rate £450 £450 £450
90% offered a daily rate of more than £325 £300 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £396 £375 £363
% change year-on-year
+5.60% +3.44%
Number of hourly rates quoted 31 50 47
Average hourly rate £20.00 £25.00 £135.00
Average hourly rate % change year-on-year
-20.00% -81.48%
UK excluding London average hourly rate £31.44 £27.50 £32.00
% change year-on-year
+14.32% -14.06%

Customer Insight
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the City of London

Customer Insight
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the City of London region.

Customer Insight Daily Rate Trend in the City of London

Customer Insight
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the City of London region over the 3 months to 27 March 2015.

Customer Insight Daily Rate Histogram in the City of London

Customer Insight
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the City of London region.

Customer Insight Hourly Rate Trend in the City of London

Customer Insight
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 6 (46.15%) SQL
2 5 (38.46%) Finance
2 5 (38.46%) Analytics
3 4 (30.77%) Agile Software Development
3 4 (30.77%) Business Intelligence
4 3 (23.08%) ETL
4 3 (23.08%) Data Warehouse
4 3 (23.08%) Service Delivery
4 3 (23.08%) Marketing
4 3 (23.08%) Project Management
4 3 (23.08%) Agile Project Management
4 3 (23.08%) Oracle BI EE
4 3 (23.08%) Data Cleansing
4 3 (23.08%) Open Source
4 3 (23.08%) Performance Tuning
5 2 (15.38%) Coaching
5 2 (15.38%) User Experience
5 2 (15.38%) People Management
5 2 (15.38%) Customer Analytics
5 2 (15.38%) Stakeholder Management
5 2 (15.38%) Performance Management
5 2 (15.38%) Banking
5 2 (15.38%) Retail
5 2 (15.38%) Data Analysis
5 2 (15.38%) Identity Management
5 2 (15.38%) SAS
6 1 (7.69%) SLA
6 1 (7.69%) Benchmarking
6 1 (7.69%) Data Mining
6 1 (7.69%) Windows

Customer Insight
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT contractor jobs across the City of London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) SAS
Database & Business Intelligence
1 3 (23.08%) Data Warehouse
1 3 (23.08%) Oracle BI EE
2 1 (7.69%) Big Data
2 1 (7.69%) SAS Data Integration Studio
2 1 (7.69%) Data Mining
2 1 (7.69%) Base SAS
2 1 (7.69%) SAS Enterprise Guide
General
1 5 (38.46%) Finance
2 3 (23.08%) Marketing
3 2 (15.38%) Banking
3 2 (15.38%) Retail
Job Titles
1 3 (23.08%) Senior Consultant
1 3 (23.08%) Consultant
1 3 (23.08%) Service Manager
1 3 (23.08%) OBIEE Consultant
2 2 (15.38%) Analyst
2 2 (15.38%) Insight Analyst
3 1 (7.69%) Customer Insight Analyst
3 1 (7.69%) Project Manager
3 1 (7.69%) User Experience Researcher
3 1 (7.69%) Data Analyst
3 1 (7.69%) Delivery Manager
3 1 (7.69%) SAS Administrator
3 1 (7.69%) Customer Analyst
3 1 (7.69%) Digital Project Manager
3 1 (7.69%) Delivery Project Manager
3 1 (7.69%) Administrator
3 1 (7.69%) Services Delivery Manager
Miscellaneous
1 3 (23.08%) Open Source
2 2 (15.38%) User Experience
3 1 (7.69%) Analytical Skills
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 5 (38.46%) Analytics
2 4 (30.77%) Business Intelligence
2 4 (30.77%) Agile Software Development
3 3 (23.08%) Data Cleansing
3 3 (23.08%) Project Management
3 3 (23.08%) Service Delivery
3 3 (23.08%) ETL
3 3 (23.08%) Agile Project Management
3 3 (23.08%) Performance Tuning
4 2 (15.38%) Coaching
4 2 (15.38%) People Management
4 2 (15.38%) Customer Analytics
4 2 (15.38%) Identity Management
4 2 (15.38%) Stakeholder Management
4 2 (15.38%) Performance Management
4 2 (15.38%) Data Analysis
5 1 (7.69%) Logistics
5 1 (7.69%) Supplier Management
5 1 (7.69%) Data Migration
5 1 (7.69%) Predictive Modelling
Programming Languages
1 6 (46.15%) SQL
Quality Assurance & Compliance
1 1 (7.69%) SLA
Vendors
1 1 (7.69%) BT