The first table below looks at the demand for Customer Insight skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Insight
Rank 278 303 294
Rank change year-on-year
+25 -9
Permanent jobs citing Customer Insight 42 25 33
As % of all permanent IT jobs located in the City of London 0.362% 0.191% 0.211%
As % of the Processes & Methodologies category 0.465% 0.250% 0.280%
Number of salaries quoted 27 22 31
Average salary £47,500 £43,750 £47,500
Average salary % change year-on-year
+8.57% -7.89%
90% offered a salary of more than £42,500 £32,850 £37,500
10% offered a salary of more than £78,500 £54,650 £95,000
UK excluding London average salary £42,500 £44,000 £37,250
% change year-on-year
-3.40% +18.12%
All Processes & Methodologies
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9031 10009 11787
As % of all permanent IT jobs located in the City of London 77.86% 76.60% 75.45%
Number of salaries quoted 7748 9078 10549
Average salary £55,000 £57,500 £60,000
Average salary % change year-on-year
-4.34% -4.16%
90% offered a salary of more than £37,500 £36,300 £37,000
10% offered a salary of more than £80,000 £87,500 £82,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Customer Insight
London

Customer Insight
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

City of London Customer Insight Jobs Demand Trend

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the City of London region.

City of London Customer Insight Salary Trend

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight across the City of London region over the 3 months to 23 May 2013.

City of London Customer Insight Salary Histogram

Customer Insight
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the City of London region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 35 (63.64%) Marketing
2 28 (50.91%) SQL
3 26 (47.27%) Analytics
4 21 (38.18%) SAS
4 21 (38.18%) Degree
5 19 (34.55%) Retail
6 15 (27.27%) Mathematics
7 13 (23.64%) E-Commerce
8 9 (16.36%) SPSS
9 8 (14.55%) Data Mining
9 8 (14.55%) Telecoms
9 8 (14.55%) Email Marketing
10 7 (12.73%) Statistics
10 7 (12.73%) Social Media
10 7 (12.73%) Statistical Modelling
10 7 (12.73%) Stakeholder Management
10 7 (12.73%) Finance
10 7 (12.73%) Business Intelligence
11 6 (10.91%) MS Office
11 6 (10.91%) Games
11 6 (10.91%) Data Analysis
11 6 (10.91%) Web Analytics
12 5 (9.091%) MS PowerPoint
12 5 (9.091%) Digital Marketing
12 5 (9.091%) Pay per click
12 5 (9.091%) Market Research
12 5 (9.091%) Competitor Analysis
12 5 (9.091%) SEO
12 5 (9.091%) MS Excel
12 5 (9.091%) Benchmarking

Customer Insight
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the City of London region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Development
1 4 (7.273%) CSS
1 4 (7.273%) HTML
1 4 (7.273%) CSS3
1 4 (7.273%) HTML5
2 1 (1.818%) Apache Avro
2 1 (1.818%) Lucene
Application Platforms
1 21 (38.18%) SAS
2 1 (1.818%) SharePoint
Applications
1 9 (16.36%) SPSS
2 6 (10.91%) MS Office
3 5 (9.091%) MS PowerPoint
3 5 (9.091%) MS Excel
4 4 (7.273%) Fireworks
4 4 (7.273%) MS Visio
4 4 (7.273%) Photoshop
4 4 (7.273%) Adobe Illustrator
4 4 (7.273%) OmniGraffle
Communications & Networking
1 1 (1.818%) HTTP
Database & Business Intelligence
1 8 (14.55%) Data Mining
2 2 (3.636%) Neoview
2 2 (3.636%) SQL Server Analysis Services
3 1 (1.818%) Sqoop
3 1 (1.818%) Hadoop
3 1 (1.818%) Apache Hive
3 1 (1.818%) HBase
3 1 (1.818%) Mahout
3 1 (1.818%) Big Data
3 1 (1.818%) SQL Server Integration Services
3 1 (1.818%) Base SAS
3 1 (1.818%) Pentaho
3 1 (1.818%) Microsoft Analysis Services
3 1 (1.818%) SQL Server Reporting Services
3 1 (1.818%) SQL Server
3 1 (1.818%) Data Warehouse
Development Applications
1 4 (7.273%) Axure RP
2 2 (3.636%) ProC
3 1 (1.818%) Git (software)
General
1 35 (63.64%) Marketing
2 19 (34.55%) Retail
3 8 (14.55%) Telecoms
4 7 (12.73%) Finance
5 6 (10.91%) Games
6 3 (5.455%) Banking
7 2 (3.636%) Pharmaceutical
7 2 (3.636%) Advertising
8 1 (1.818%) Retail Banking
8 1 (1.818%) Online Betting
8 1 (1.818%) Investment Banking
Job Titles
1 25 (45.45%) Analyst
2 21 (38.18%) Insight Analyst
3 18 (32.73%) Customer Insight Analyst
3 18 (32.73%) Customer Analyst
4 5 (9.091%) Data Analyst
5 4 (7.273%) Senior Manager
5 4 (7.273%) Senior Analyst
5 4 (7.273%) Senior Customer Insight Analyst
5 4 (7.273%) Senior Insight Analyst
6 3 (5.455%) Customer Insight Manager
6 3 (5.455%) Search Manager
7 2 (3.636%) Junior
7 2 (3.636%) SAS Analyst
7 2 (3.636%) Marketing Manager
7 2 (3.636%) Digital Marketing Manager
7 2 (3.636%) Junior Analyst
7 2 (3.636%) Marketing Analyst
7 2 (3.636%) SAS Insight Analyst
7 2 (3.636%) SPSS Analyst
8 1 (1.818%) Hadoop Developer
Miscellaneous
1 15 (27.27%) Mathematics
2 7 (12.73%) Statistics
2 7 (12.73%) Social Media
3 4 (7.273%) Economics
3 4 (7.273%) IPTV
4 3 (5.455%) FMCG
4 3 (5.455%) Physics
5 2 (3.636%) EPoS
5 2 (3.636%) Credit Risk
5 2 (3.636%) Mobile App
6 1 (1.818%) Visualisation
6 1 (1.818%) Digital Media
6 1 (1.818%) Computer Science
6 1 (1.818%) RIA
6 1 (1.818%) Foreign Exchange (FX)
Operating Systems
1 1 (1.818%) Linux
Processes & Methodologies
1 26 (47.27%) Analytics
2 13 (23.64%) E-Commerce
3 8 (14.55%) Email Marketing
4 7 (12.73%) Statistical Modelling
4 7 (12.73%) Stakeholder Management
4 7 (12.73%) Business Intelligence
5 6 (10.91%) Data Analysis
5 6 (10.91%) Web Analytics
6 5 (9.091%) Digital Marketing
6 5 (9.091%) Pay per click
6 5 (9.091%) Market Research
6 5 (9.091%) Competitor Analysis
6 5 (9.091%) SEO
6 5 (9.091%) Benchmarking
7 4 (7.273%) CHAID
7 4 (7.273%) B2C
7 4 (7.273%) Waterfall
8 3 (5.455%) Online Marketing
8 3 (5.455%) Marketing Strategy
8 3 (5.455%) Social Media Marketing
Programming Languages
1 28 (50.91%) SQL
2 4 (7.273%) JavaScript
2 4 (7.273%) VBA
3 2 (3.636%) R
4 1 (1.818%) Scala
4 1 (1.818%) Clojure
4 1 (1.818%) Java
4 1 (1.818%) T-SQL
4 1 (1.818%) Shell Script
Qualifications
1 21 (38.18%) Degree
Vendors
1 3 (5.455%) Facebook
1 3 (5.455%) Twitter
2 2 (3.636%) Microsoft
2 2 (3.636%) Business Objects
2 2 (3.636%) Alterian
3 1 (1.818%) Tableau
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £61000 per annum
Posted: 15 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum + plus bonus and benefits
Posted: 15 May 2013
City of London
They've been rapidly growing in both customer base, markets and territories too which in turn is fueling their need for additional full-time analytics support. - Are you...
Progressive Recruitment
Salary: £40000 - £60000 per annum
Posted: 15 May 2013
City of London
Senior Analyst - SAS/SPSS/RThis role will fit into a 60-strong analytics department operating across the company.The role of Senior Analyst in the team will involve...
Salary: £30000 - £55000 per annum + bonus
Posted: 14 May 2013
City of London
This Analyst would be expected to have a background in data analysis and have an excellent background developing and delivering MI reports on a daily basis. They will...
Huxley Associates
Salary: £30000 - £39000 per annum + Bonus, Benefit, Pension
Posted: 15 May 2013
City, London
Working with a large data driven customer insight and Business Science team, you will also work with the Insight manager to improve our existing pricing processes and development...
Parallel Consulting
Salary: £45000 - £60000 per annum + 25% bonus, benefits etc.
Posted: 22 May 2013
City, London
Technical Manager -Big Data... Ideally coming form a development background within a Java environment. Essential Skills: -Previous experience handling big data ideally using Hadoop. -Experience coding in Java,...
Pertemps IT
Salary: 70,000 - 80,000
Posted: 22 May 2013
City, London
They are also responsible for ensuring that customer insight opportunities are identified and progressed and that insights are acted upon. The ideal candidate must have expert knowledge in...
Experis IT
Salary: £35000 - £40000 per annum + benefits
Posted: 21 May 2013