The table below looks at the statistics for the Support Technician role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Technician
Rank 196 223 214
Rank change year-on-year
+27 -9
Contract jobs requiring a Support Technician 4 5 12
As % of all contract IT jobs located in the City of London 0.068% 0.069% 0.15%
As % of the Job Titles category 0.074% 0.074% 0.17%
Number of daily rates quoted 2 1 6
Average daily rate
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£180 £300 £275
Average daily rate % change year-on-year
-40.00% +9.09%
90% offered a daily rate of more than £152 £300 £129
10% offered a daily rate of more than £208 £300 £330
UK excluding London average daily rate £226 £175 £225
% change year-on-year
+29.14% -22.22%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.50
UK excluding London average hourly rate £12.75 £13.50 £14.50
% change year-on-year
-5.55% -6.89%
Support Technician
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5410 6712 7236
As % of all contract IT jobs located in the City of London 91.93% 92.59% 92.53%
Number of daily rates quoted 3919 4916 5256
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £275 £288
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 95 147 173
Average hourly rate £18.00 £19.50 £20.00
Average hourly rate % change year-on-year
-7.69% -2.50%
90% offered a hourly rate of more than £12.69 £13.50 £13.00
10% offered a hourly rate of more than £35.00 £35.00 £44.00
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.96%

Support Technician
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the City of London

Support Technician
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the City of London region.

Support Technician Daily Rate Trend in the City of London

Support Technician
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the City of London region.

Support Technician Hourly Rate Trend in the City of London

Support Technician
Top 30 Related IT Skills in the City of London

For the 6 months to 21 August 2014, IT contractor jobs across the City of London region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 5 (83.33%) Windows
2 4 (66.67%) MS Office
2 4 (66.67%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) Windows 7
3 3 (50.00%) MS Exchange
3 3 (50.00%) Citrix
3 3 (50.00%) Blackberry
3 3 (50.00%) Finance
4 2 (33.33%) Windows XP
4 2 (33.33%) VoIP
4 2 (33.33%) SLA
4 2 (33.33%) Windows Server 2003
4 2 (33.33%) Blackberry Enterprise Server
4 2 (33.33%) VMware
5 1 (16.67%) SQL
5 1 (16.67%) SQL Server
5 1 (16.67%) ITIL
5 1 (16.67%) MCP
5 1 (16.67%) Windows 2000
5 1 (16.67%) IBM Notes
5 1 (16.67%) LDAP
5 1 (16.67%) MS Excel
5 1 (16.67%) LAN
5 1 (16.67%) WAN
5 1 (16.67%) SMTP
5 1 (16.67%) Cisco
5 1 (16.67%) HP
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) ITIL Certification

Support Technician
Top Related IT Skills in the City of London by Category

For the 6 months to 21 August 2014, IT contractor jobs across the City of London region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Blackberry Enterprise Server
3 1 (16.67%) Exchange Server 2007
3 1 (16.67%) Exchange Server 2010
3 1 (16.67%) IBM Notes
Applications
1 4 (66.67%) MS Office
2 1 (16.67%) MS Excel
Communications & Networking
1 2 (33.33%) VoIP
2 1 (16.67%) WAN
2 1 (16.67%) SMTP
2 1 (16.67%) NAS
2 1 (16.67%) PABX
2 1 (16.67%) LDAP
2 1 (16.67%) LAN
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 3 (50.00%) Finance
Miscellaneous
1 3 (50.00%) Blackberry
2 1 (16.67%) Fat Client
2 1 (16.67%) iPad
2 1 (16.67%) Thin Client
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows 7
3 2 (33.33%) Windows XP
3 2 (33.33%) Windows Server 2003
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows 2000
Processes & Methodologies
1 1 (16.67%) ITIL
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) ITIL Certification
1 1 (16.67%) VMware Certified Professional (VCP)
1 1 (16.67%) DV Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
2 1 (16.67%) VMware ESX
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) XenApp
Systems Management
1 1 (16.67%) NetBackup
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) Citrix
3 2 (33.33%) VMware
4 1 (16.67%) Cisco
4 1 (16.67%) HP
4 1 (16.67%) Veritas
4 1 (16.67%) Lotus
4 1 (16.67%) Apple
4 1 (16.67%) NEC