The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 26 September 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
ServiceNow
Rank 140 160 195
Rank change year-on-year
+20 +35
Contract jobs citing ServiceNow 32 27 13
As % of all contract IT jobs located in the City of London 0.93% 0.58% 0.22%
As % of the Vendors category 2.20% 1.37% 0.48%
Number of daily rates quoted 19 14 8
Median daily rate £350 £331 £208
Median daily rate % change year-on-year
+5.66% +59.63%
90% offered a daily rate of more than £246 £218 £154
10% offered a daily rate of more than £515 £468 £337
UK excluding London median daily rate £363 £475 £300
% change year-on-year
-23.68% +58.33%
Number of hourly rates quoted 1 1 1
Median hourly rate £100.00 £23.75 £18.50
Median hourly rate % change year-on-year
+321.05% +28.37%
UK excluding London median hourly rate £52.00 £20.00 £13.50
% change year-on-year
+160.00% +48.14%
ServiceNow
London

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the City of London region.

Vendors Category
City of London
Contract IT job ads with a match in the
Vendors category
1454 1968 2703
As % of all contract IT jobs located in the City of London 42.14% 42.49% 46.11%
Number of daily rates quoted 1099 1480 1905
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £250 £250
10% offered a daily rate of more than £600 £575 £575
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 16 40 59
Median hourly rate £27.50 £16.00 £19.50
Median hourly rate % change year-on-year
+71.87% -17.94%
90% offered a hourly rate of more than £12.00 £11.00 £13.18
10% offered a hourly rate of more than £46.55 £22.50 £32.82
UK excluding London median hourly rate £18.75 £18.00 £18.00
% change year-on-year
+4.16% -

ServiceNow
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the City of London

ServiceNow
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the City of London region.

ServiceNow Daily Rate Trend in the City of London

ServiceNow
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the City of London region over the 3 months to 26 September 2016.

ServiceNow Daily Rate Histogram in the City of London

ServiceNow
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the City of London region.

ServiceNow Hourly Rate Trend in the City of London

ServiceNow
Top 30 Related IT Skills in the City of London

For the 6 months to 26 September 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for ServiceNow.

1 16 (29.63%) ITSM
2 13 (24.07%) Service Management
2 13 (24.07%) JavaScript
3 12 (22.22%) ITIL
4 11 (20.37%) HTML
4 11 (20.37%) Finance
5 10 (18.52%) CSS
6 9 (16.67%) Configuration Management
6 9 (16.67%) Banking
6 9 (16.67%) CMDB
7 8 (14.81%) Agile Software Development
7 8 (14.81%) XML
7 8 (14.81%) Microsoft
8 7 (12.96%) Ajax
9 6 (11.11%) COBIT
9 6 (11.11%) Windows
9 6 (11.11%) Java
9 6 (11.11%) VMware
10 5 (9.26%) Workflow
10 5 (9.26%) SQL
10 5 (9.26%) Active Directory
10 5 (9.26%) Matrix Management
10 5 (9.26%) Matrix Organization
11 4 (7.41%) REST
11 4 (7.41%) JSON
11 4 (7.41%) PowerShell
11 4 (7.41%) JIRA
11 4 (7.41%) TCP/IP
11 4 (7.41%) T-SQL
11 4 (7.41%) Linux

ServiceNow
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.85%) MS Exchange
1 1 (1.85%) SharePoint
Applications
1 3 (5.56%) MS Excel
1 3 (5.56%) MS PowerPoint
2 2 (3.70%) MS Office
Business Applications
1 1 (1.85%) Remedy ITSM
1 1 (1.85%) SAP HCM
Cloud Services
1 2 (3.70%) Microsoft Azure
2 1 (1.85%) SuccessFactors
Communications & Networking
1 4 (7.41%) TCP/IP
2 3 (5.56%) Firewall
2 3 (5.56%) Network Security
3 2 (3.70%) SAN
4 1 (1.85%) DHCP
4 1 (1.85%) DMZ
4 1 (1.85%) DNS
4 1 (1.85%) Internet
4 1 (1.85%) iSCSI
4 1 (1.85%) NetScaler
Database & Business Intelligence
1 2 (3.70%) Relational Database
Development Applications
1 4 (7.41%) JIRA
2 1 (1.85%) Git (software)
General
1 11 (20.37%) Finance
2 9 (16.67%) Banking
3 4 (7.41%) Legal
4 2 (3.70%) Investment Banking
4 2 (3.70%) Telecoms
5 1 (1.85%) Corporate Banking
Job Titles
1 23 (42.59%) Developer
2 18 (33.33%) Analyst
3 15 (27.78%) ServiceNow Developer
4 9 (16.67%) Configuration Analyst
5 5 (9.26%) Consultant
5 5 (9.26%) Portal Developer
6 4 (7.41%) Information Analyst
6 4 (7.41%) Service Analyst
7 3 (5.56%) Information Security Analyst
7 3 (5.56%) IT Analyst
7 3 (5.56%) ITSM Analyst
7 3 (5.56%) Legal Analyst
7 3 (5.56%) Security Analyst
7 3 (5.56%) Support Engineer
8 2 (3.70%) 1st Line Support
8 2 (3.70%) Administrator
8 2 (3.70%) Automation Engineer
8 2 (3.70%) Infrastructure Engineer
8 2 (3.70%) Infrastructure Support
8 2 (3.70%) Test Analyst
Libraries, Frameworks & Software Standards
1 11 (20.37%) HTML
2 10 (18.52%) CSS
3 8 (14.81%) XML
4 7 (12.96%) Ajax
5 4 (7.41%) JSON
5 4 (7.41%) REST
5 4 (7.41%) SOAP
6 1 (1.85%) HTML5
6 1 (1.85%) jQuery
6 1 (1.85%) Node.js
6 1 (1.85%) Twitter Bootstrap
Miscellaneous
1 9 (16.67%) CMDB
2 4 (7.41%) Management Information System
3 2 (3.70%) Credit Risk
4 1 (1.85%) Computer Science
4 1 (1.85%) Data Centre
4 1 (1.85%) EMC VNX
4 1 (1.85%) Statistics
4 1 (1.85%) User Experience
Operating Systems
1 6 (11.11%) Windows
2 4 (7.41%) Linux
3 2 (3.70%) Unix
3 2 (3.70%) Windows 7
3 2 (3.70%) Windows Server
3 2 (3.70%) Windows Server 2003
4 1 (1.85%) Mac OS X
4 1 (1.85%) Red Hat Enterprise Linux
4 1 (1.85%) Windows Server 2008
4 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 16 (29.63%) ITSM
2 13 (24.07%) Service Management
3 12 (22.22%) ITIL
4 9 (16.67%) Configuration Management
5 8 (14.81%) Agile Software Development
6 5 (9.26%) Matrix Management
6 5 (9.26%) Matrix Organization
6 5 (9.26%) Workflow
7 4 (7.41%) Stakeholder Management
8 3 (5.56%) Change Management
8 3 (5.56%) Information Security
8 3 (5.56%) Internal Audit
8 3 (5.56%) Service Delivery
9 2 (3.70%) Project Management
9 2 (3.70%) Stakeholder Engagement
9 2 (3.70%) Time Management
9 2 (3.70%) Waterfall
10 1 (1.85%) Identity Management
10 1 (1.85%) PRINCE2
10 1 (1.85%) Six Sigma
Programming Languages
1 13 (24.07%) JavaScript
2 6 (11.11%) Java
3 5 (9.26%) SQL
4 4 (7.41%) PowerShell
4 4 (7.41%) T-SQL
5 2 (3.70%) Bash Shell
Qualifications
1 3 (5.56%) CompTIA Security+
1 3 (5.56%) Security+ Certification
2 2 (3.70%) Degree
3 1 (1.85%) ISEB
3 1 (1.85%) ISTQB
3 1 (1.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (11.11%) COBIT
2 3 (5.56%) ISO/IEC 27001
3 1 (1.85%) PCI DSS
System Software
1 5 (9.26%) Active Directory
2 1 (1.85%) DFS Replication
2 1 (1.85%) KVM
2 1 (1.85%) Virtual Machines
2 1 (1.85%) VMware ESX
2 1 (1.85%) VMware Infrastructure
2 1 (1.85%) XenApp
Systems Management
1 2 (3.70%) vRealize
2 1 (1.85%) Ansible
2 1 (1.85%) Oracle Identity Management
2 1 (1.85%) Oracle Identity Manager
2 1 (1.85%) Puppet
2 1 (1.85%) Red Hat Satellite
2 1 (1.85%) SCCM
2 1 (1.85%) Tivoli
2 1 (1.85%) Tivoli Monitoring
Vendors
1 8 (14.81%) Microsoft
2 6 (11.11%) VMware
3 2 (3.70%) 3PAR
3 2 (3.70%) Citrix
3 2 (3.70%) HP
3 2 (3.70%) Remedy
3 2 (3.70%) Teradata
4 1 (1.85%) Cisco
4 1 (1.85%) CommVault
4 1 (1.85%) EMC
4 1 (1.85%) LANDesk
4 1 (1.85%) Oracle
4 1 (1.85%) Red Hat
4 1 (1.85%) SAP
4 1 (1.85%) WorldPay