The table below looks at the statistics for the Support Technician role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 249 306 305
Rank change year-on-year
+57 -1
Permanent jobs requiring a Support Technician 10 12 16
As % of all permanent IT jobs located in the City of London 0.15% 0.12% 0.16%
As % of the Job Titles category 0.16% 0.12% 0.16%
Number of salaries quoted 7 8 16
Average salary £30,000 £27,000 £35,000
Average salary % change year-on-year
+11.11% -22.85%
90% offered a salary of more than £28,100 £24,650 £18,750
10% offered a salary of more than £38,000 £45,000 £56,250
UK excluding London average salary £23,250 £23,500 £25,500
% change year-on-year
-1.06% -7.84%
Support Technician
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6363 9927 9741
As % of all permanent IT jobs located in the City of London 95.01% 95.42% 94.56%
Number of salaries quoted 5733 8625 8309
Average salary £57,500 £54,500 £55,000
Average salary % change year-on-year
+5.50% -0.90%
90% offered a salary of more than £35,000 £33,000 £32,500
10% offered a salary of more than £85,000 £80,000 £77,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the City of London

Support Technician
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the City of London region.

Support Technician Salary Trend in the City of London

Support Technician
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Technician across the City of London region over the 3 months to 8 February 2016.

Support Technician Salary Histogram in the City of London

Support Technician
Top 30 Related IT Skills in the City of London

For the 6 months to 8 February 2016, IT jobs across the City of London region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 17 (77.27%) Windows
2 14 (63.64%) Windows 7
3 12 (54.55%) Microsoft
3 12 (54.55%) Active Directory
3 12 (54.55%) Windows Server
4 11 (50.00%) Windows Server 2012
5 10 (45.45%) ITIL
5 10 (45.45%) MS Excel
6 9 (40.91%) Microsoft Certification
7 8 (36.36%) Office 365
7 8 (36.36%) Windows Server 2008
8 7 (31.82%) Exchange Server 2010
8 7 (31.82%) Citrix
8 7 (31.82%) MS Exchange
9 6 (27.27%) DHCP
9 6 (27.27%) DNS
9 6 (27.27%) Cisco
9 6 (27.27%) SQL Server
9 6 (27.27%) Windows 8
9 6 (27.27%) VMware Infrastructure
9 6 (27.27%) VMware
10 5 (22.73%) Analytical Skills
10 5 (22.73%) Hyper-V
10 5 (22.73%) Disaster Recovery
10 5 (22.73%) MS Office
10 5 (22.73%) MCSE
10 5 (22.73%) MCSA
10 5 (22.73%) SharePoint
11 4 (18.18%) Java
11 4 (18.18%) Migration

Support Technician
Top Related IT Skills in the City of London by Category

For the 6 months to 8 February 2016, IT jobs across the City of London region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (31.82%) Exchange Server 2010
1 7 (31.82%) MS Exchange
2 5 (22.73%) SharePoint
3 4 (18.18%) Exchange Server 2013
4 3 (13.64%) Blackberry Enterprise Server
5 2 (9.09%) IIS
Applications
1 10 (45.45%) MS Excel
2 5 (22.73%) MS Office
3 2 (9.09%) MS PowerPoint
Business Applications
1 2 (9.09%) Dynamics CRM
2 1 (4.55%) Dynamics NAV
Cloud Services
1 8 (36.36%) Office 365
2 3 (13.64%) Dropbox
2 3 (13.64%) Microsoft Azure
3 2 (9.09%) Mimecast
4 1 (4.55%) OneDrive
Communications & Networking
1 6 (27.27%) DHCP
1 6 (27.27%) DNS
2 3 (13.64%) Firewall
2 3 (13.64%) IPv4
2 3 (13.64%) LAN
2 3 (13.64%) WAN
3 2 (9.09%) 3G
3 2 (9.09%) FTP
3 2 (9.09%) PBX
3 2 (9.09%) VLAN
3 2 (9.09%) VoIP
3 2 (9.09%) VPN
3 2 (9.09%) Wireless
4 1 (4.55%) Network Security
Database & Business Intelligence
1 6 (27.27%) SQL Server
2 3 (13.64%) MySQL
2 3 (13.64%) Relational Database
General
1 2 (9.09%) Telecoms
2 1 (4.55%) Back Office
2 1 (4.55%) Legal
2 1 (4.55%) Retail
Libraries, Frameworks & Software Standards
1 2 (9.09%) Web Services
Miscellaneous
1 5 (22.73%) Analytical Skills
2 4 (18.18%) Blackberry
3 3 (13.64%) iPad
3 3 (13.64%) Visualisation
4 2 (9.09%) Clustering
4 2 (9.09%) iPhone
4 2 (9.09%) Smartphone
5 1 (4.55%) Computer Science
5 1 (4.55%) Data Centre
Operating Systems
1 17 (77.27%) Windows
2 14 (63.64%) Windows 7
3 12 (54.55%) Windows Server
4 11 (50.00%) Windows Server 2012
5 8 (36.36%) Windows Server 2008
6 6 (27.27%) Windows 8
7 2 (9.09%) Apple iOS
7 2 (9.09%) Mac OS X
8 1 (4.55%) Linux
8 1 (4.55%) Windows Phone
Processes & Methodologies
1 10 (45.45%) ITIL
2 5 (22.73%) Disaster Recovery
3 4 (18.18%) Migration
4 3 (13.64%) Business Analysis
4 3 (13.64%) CRM
4 3 (13.64%) Data Analysis
4 3 (13.64%) Presales
4 3 (13.64%) Workflow
5 2 (9.09%) ITIL V3
5 2 (9.09%) Mentoring
5 2 (9.09%) Service Management
6 1 (4.55%) Incident Management
Programming Languages
1 4 (18.18%) Java
2 3 (13.64%) PowerShell
2 3 (13.64%) Shell Script
3 2 (9.09%) C
3 2 (9.09%) SQL
Qualifications
1 9 (40.91%) Microsoft Certification
2 5 (22.73%) MCSA
2 5 (22.73%) MCSE
3 4 (18.18%) MCITP
4 3 (13.64%) CCENT
4 3 (13.64%) CCNA
4 3 (13.64%) Cisco Certification
4 3 (13.64%) MCP
4 3 (13.64%) VMware Certified Professional (VCP)
5 2 (9.09%) Security Cleared
5 2 (9.09%) Server+ Certification
6 1 (4.55%) A+ Certification
6 1 (4.55%) MCDST
System Software
1 12 (54.55%) Active Directory
2 6 (27.27%) VMware Infrastructure
3 5 (22.73%) Hyper-V
4 1 (4.55%) Terminal Server
Systems Management
1 1 (4.55%) Backup Exec
1 1 (4.55%) Norton AntiVirus
Vendors
1 12 (54.55%) Microsoft
2 7 (31.82%) Citrix
3 6 (27.27%) Cisco
3 6 (27.27%) VMware
4 4 (18.18%) Bloomberg
4 4 (18.18%) Reuters
5 3 (13.64%) Meraki
6 2 (9.09%) MobileIron
6 2 (9.09%) Sage
6 2 (9.09%) SonicWALL
6 2 (9.09%) Symantec
6 2 (9.09%) WatchGuard
7 1 (4.55%) Adobe
7 1 (4.55%) Dell
7 1 (4.55%) HP
7 1 (4.55%) Mitel