The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 193 199 205
Rank change year-on-year
+6 +6
Contract jobs requiring a Technical Support Analyst 4 2 6
As % of all contract IT jobs located in the City of London 0.074% 0.034% 0.093%
As % of the Job Titles category 0.079% 0.037% 0.10%
Number of daily rates quoted 3 1 3
Average daily rate
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£320 £105 £485
Average daily rate % change year-on-year
+204.76% -78.35%
90% offered a daily rate of more than £240 £105 £317
10% offered a daily rate of more than £404 £105 £497
UK excluding London average daily rate £325 £225 £220
% change year-on-year
+44.44% +2.27%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £23.00 £14.00
% change year-on-year
-13.04% +64.28%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5041 5426 5956
As % of all contract IT jobs located in the City of London 92.72% 92.37% 92.73%
Number of daily rates quoted 3854 4072 4406
Average daily rate £450 £440 £450
Average daily rate % change year-on-year
+2.27% -2.22%
90% offered a daily rate of more than £280 £273 £285
10% offered a daily rate of more than £613 £601 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 92 74 135
Average hourly rate £19.72 £18.10 £20.50
Average hourly rate % change year-on-year
+8.92% -11.70%
90% offered a hourly rate of more than £12.20 £12.00 £11.50
10% offered a hourly rate of more than £37.05 £46.23 £129.00
UK excluding London average hourly rate £16.20 £16.50 £17.50
% change year-on-year
-1.81% -5.71%

Technical Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Daily Rate Trend in the City of London

Technical Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 1 June 2015.

Technical Support Analyst Daily Rate Histogram in the City of London

Technical Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Hourly Rate Trend in the City of London

Technical Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 June 2015, IT contractor jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 3 (50.00%) SQL
1 3 (50.00%) Windows
2 2 (33.33%) .NET
2 2 (33.33%) C#
2 2 (33.33%) ITIL
2 2 (33.33%) Active Directory
2 2 (33.33%) Finance
2 2 (33.33%) Windows 7
2 2 (33.33%) Analytical Skills
3 1 (16.67%) CA Wily
3 1 (16.67%) Hedge funds
3 1 (16.67%) Change Control
3 1 (16.67%) Windows Server 2012
3 1 (16.67%) Infrastructure Management
3 1 (16.67%) Technical Analysis
3 1 (16.67%) MCITP
3 1 (16.67%) PKI
3 1 (16.67%) WebSphere
3 1 (16.67%) Java EE
3 1 (16.67%) Load Balancing
3 1 (16.67%) WorkSite
3 1 (16.67%) Remedy ITSM
3 1 (16.67%) Credit Risk
3 1 (16.67%) Market Risk
3 1 (16.67%) Release Management
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) Law
3 1 (16.67%) Legal
3 1 (16.67%) VMware
3 1 (16.67%) Clustering

Technical Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 June 2015, IT contractor jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) WebSphere
1 1 (16.67%) WorkSite
1 1 (16.67%) WebSphere Application Server
1 1 (16.67%) Apache
1 1 (16.67%) Tomcat
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) MS Excel
Business Applications
1 1 (16.67%) Remedy ITSM
Communications & Networking
1 1 (16.67%) DMZ
1 1 (16.67%) Firewall
1 1 (16.67%) LDAP
1 1 (16.67%) TCP/IP
1 1 (16.67%) VPN
Database & Business Intelligence
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) Introscope
General
1 2 (33.33%) Finance
2 1 (16.67%) Law
2 1 (16.67%) Legal
2 1 (16.67%) Front Office
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
2 1 (16.67%) Java EE
2 1 (16.67%) ASP.NET
Miscellaneous
1 2 (33.33%) Analytical Skills
2 1 (16.67%) Hedge funds
2 1 (16.67%) PKI
2 1 (16.67%) Credit Risk
2 1 (16.67%) Market Risk
2 1 (16.67%) Clustering
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Windows 7
3 1 (16.67%) Windows Server 2012
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) UNIX
3 1 (16.67%) Solaris
3 1 (16.67%) Linux
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Change Control
2 1 (16.67%) Infrastructure Management
2 1 (16.67%) Technical Analysis
2 1 (16.67%) Load Balancing
2 1 (16.67%) Release Management
2 1 (16.67%) Service Management
2 1 (16.67%) Change Management
2 1 (16.67%) Risk Management
Programming Languages
1 3 (50.00%) SQL
2 2 (33.33%) C#
3 1 (16.67%) Java
Qualifications
1 1 (16.67%) MCITP
1 1 (16.67%) Microsoft Certification
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) CA Wily
Vendors
1 1 (16.67%) VMware
1 1 (16.67%) HP
1 1 (16.67%) Citrix
1 1 (16.67%) BMC
1 1 (16.67%) Remedy
1 1 (16.67%) Microsoft