The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 300 294 311
Rank change year-on-year
-6 +17
Permanent jobs requiring a Technical Support Analyst 31 33 19
As % of all permanent IT jobs located in the City of London 0.26% 0.27% 0.15%
As % of the Job Titles category 0.28% 0.29% 0.15%
Number of salaries quoted 21 30 19
Average salary £39,000 £39,000 £45,000
Average salary % change year-on-year
- -13.33%
90% offered a salary of more than £30,000 £30,000 £25,700
10% offered a salary of more than £52,500 £53,750 £55,000
UK excluding London average salary £29,500 £31,000 £27,500
% change year-on-year
-4.83% +12.72%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11013 11311 12287
As % of all permanent IT jobs located in the City of London 92.43% 93.37% 94.02%
Number of salaries quoted 9250 10008 11245
Average salary £52,500 £55,000 £53,500
Average salary % change year-on-year
-4.54% +2.80%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 20 August 2014.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 31 (60.78%) Finance
2 24 (47.06%) Microsoft
3 20 (39.22%) ITIL
4 19 (37.25%) Windows
5 17 (33.33%) SQL
5 17 (33.33%) Citrix
6 15 (29.41%) UNIX
6 15 (29.41%) Degree
7 13 (25.49%) VMware
8 12 (23.53%) Oracle
8 12 (23.53%) Active Directory
9 11 (21.57%) Microsoft Certification
10 10 (19.61%) Problem Management
11 9 (17.65%) Time Management
11 9 (17.65%) MCSA
12 8 (15.69%) Linux
12 8 (15.69%) SQL Server
12 8 (15.69%) Java
12 8 (15.69%) Banking
12 8 (15.69%) Windows Server 2008
13 7 (13.73%) Oracle Applications
13 7 (13.73%) Financial Institution
13 7 (13.73%) PL/SQL
13 7 (13.73%) Cisco
13 7 (13.73%) MCSE
13 7 (13.73%) ETL
13 7 (13.73%) MS Exchange
14 6 (11.76%) CRM
14 6 (11.76%) VMware Infrastructure
14 6 (11.76%) XenApp

Technical Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 20 August 2014, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (13.73%) MS Exchange
2 5 (9.80%) SharePoint
2 5 (9.80%) Lync
3 3 (5.88%) Exchange Server 2010
3 3 (5.88%) MQSeries
4 2 (3.92%) Tuxedo
4 2 (3.92%) ColdFusion
4 2 (3.92%) Exchange Server 2003
5 1 (1.96%) WebSphere
5 1 (1.96%) IIS
Applications
1 4 (7.84%) MS Excel
2 3 (5.88%) MS Office
Business Applications
1 7 (13.73%) Oracle Applications
2 4 (7.84%) Oracle EBS
2 4 (7.84%) Dynamics CRM
3 3 (5.88%) Oracle General Ledger
3 3 (5.88%) Oracle EBS R12
3 3 (5.88%) Oracle Financials
3 3 (5.88%) Oracle Payables
3 3 (5.88%) Oracle Receivables
3 3 (5.88%) Oracle Cash Management
3 3 (5.88%) Oracle Assets
3 3 (5.88%) Oracle Subledger Accounting
4 1 (1.96%) LatentZero
4 1 (1.96%) Towers Watson Igloo
4 1 (1.96%) Markit EDM
Communications & Networking
1 5 (9.80%) Firewall
2 4 (7.84%) Internet
3 3 (5.88%) DNS
3 3 (5.88%) DHCP
4 2 (3.92%) TCP/IP
4 2 (3.92%) SAN
5 1 (1.96%) SSL
5 1 (1.96%) VPN
5 1 (1.96%) LAN
5 1 (1.96%) VoIP
5 1 (1.96%) WAN
5 1 (1.96%) Wireless
Database & Business Intelligence
1 8 (15.69%) SQL Server
2 5 (9.80%) MySQL
3 3 (5.88%) Oracle Reports
3 3 (5.88%) Oracle Discoverer
3 3 (5.88%) RDBMS
3 3 (5.88%) InterSystems Cache
3 3 (5.88%) Oracle BI Publisher
3 3 (5.88%) Relational Database
4 2 (3.92%) Oracle Database 11g
4 2 (3.92%) SQL Server 2008
4 2 (3.92%) Oracle Database
5 1 (1.96%) SQL Server 2005
Development Applications
1 3 (5.88%) Oracle Forms
General
1 31 (60.78%) Finance
2 8 (15.69%) Banking
3 7 (13.73%) Financial Institution
4 4 (7.84%) Investment Banking
4 4 (7.84%) Marketing
5 3 (5.88%) International Banking
6 2 (3.92%) Law
7 1 (1.96%) Legal
7 1 (1.96%) Advertising
7 1 (1.96%) Front Office
7 1 (1.96%) Back Office
7 1 (1.96%) Telecoms
7 1 (1.96%) Retail
7 1 (1.96%) Russian Language
Libraries, Frameworks & Software Standards
1 4 (7.84%) SOAP
1 4 (7.84%) XML
2 3 (5.88%) JMS
2 3 (5.88%) HTML
3 2 (3.92%) .NET
3 2 (3.92%) ASP.NET
3 2 (3.92%) COM
3 2 (3.92%) DOM
3 2 (3.92%) DHTML
4 1 (1.96%) Software Packaging
Miscellaneous
1 3 (5.88%) Hedge funds
1 3 (5.88%) Enterprise Software
2 2 (3.92%) Foreign Exchange (FX)
2 2 (3.92%) Management Information System
2 2 (3.92%) Replication
2 2 (3.92%) Computer Science
Operating Systems
1 19 (37.25%) Windows
2 15 (29.41%) UNIX
3 8 (15.69%) Linux
3 8 (15.69%) Windows Server 2008
4 4 (7.84%) AIX
5 3 (5.88%) Solaris
5 3 (5.88%) Windows Server 2003
6 2 (3.92%) Red Hat Enterprise Linux
6 2 (3.92%) Windows 7
7 1 (1.96%) Windows Vista
7 1 (1.96%) Windows XP
Processes & Methodologies
1 20 (39.22%) ITIL
2 10 (19.61%) Problem Management
3 9 (17.65%) Time Management
4 7 (13.73%) ETL
5 6 (11.76%) CRM
6 5 (9.80%) Incident Management
7 4 (7.84%) PRINCE2
7 4 (7.84%) Disaster Recovery
7 4 (7.84%) SOA
8 3 (5.88%) Business Analysis
8 3 (5.88%) Migration
8 3 (5.88%) ERP
8 3 (5.88%) Business Intelligence
8 3 (5.88%) Data Migration
8 3 (5.88%) Database Tuning
8 3 (5.88%) Investment Management
8 3 (5.88%) Performance Tuning
9 2 (3.92%) Root Cause Analysis
9 2 (3.92%) SWOT Analysis
9 2 (3.92%) User Acceptance Testing
Programming Languages
1 17 (33.33%) SQL
2 8 (15.69%) Java
3 7 (13.73%) PL/SQL
4 3 (5.88%) JavaScript
5 2 (3.92%) PHP
5 2 (3.92%) C++
5 2 (3.92%) VBA
6 1 (1.96%) PowerShell
6 1 (1.96%) VB
Qualifications
1 15 (29.41%) Degree
2 11 (21.57%) Microsoft Certification
3 9 (17.65%) MCSA
4 7 (13.73%) MCSE
5 5 (9.80%) Cisco Certification
6 4 (7.84%) MCP
7 2 (3.92%) Six Sigma Green Belt
Quality Assurance & Compliance
1 3 (5.88%) SLA
2 2 (3.92%) ISO/IEC 27001
System Software
1 12 (23.53%) Active Directory
2 6 (11.76%) VMware Infrastructure
2 6 (11.76%) XenApp
3 5 (9.80%) VMware ESX
3 5 (9.80%) Microsoft App-V
4 4 (7.84%) Hyper-V
5 3 (5.88%) XenDesktop
5 3 (5.88%) vSphere
6 2 (3.92%) EMC RecoverPoint
Systems Management
1 5 (9.80%) WSUS
2 3 (5.88%) NetBackup
2 3 (5.88%) SCOM
3 1 (1.96%) Control-M
3 1 (1.96%) SCCM
Vendors
1 24 (47.06%) Microsoft
2 17 (33.33%) Citrix
3 13 (25.49%) VMware
4 12 (23.53%) Oracle
5 7 (13.73%) Cisco
6 5 (9.80%) HP
6 5 (9.80%) AppSense
6 5 (9.80%) Open Text
7 4 (7.84%) Dell
8 3 (5.88%) JBoss
8 3 (5.88%) Pegasus
9 2 (3.92%) Red Hat
9 2 (3.92%) Altiris
9 2 (3.92%) EMC
9 2 (3.92%) SolarWinds
9 2 (3.92%) Twitter
10 1 (1.96%) Veritas
10 1 (1.96%) IBM
10 1 (1.96%) thinkFolio
10 1 (1.96%) Reuters
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 2 hours ago
City of London
DP Connect
Salary: £40000 - £50000 per annum + Pension, bonus
Posted: 4 hours ago
City, London
Crimson Ltd
Salary: £40000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 6 days ago