The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 288 291 295
Rank change year-on-year
+3 +4
Permanent jobs requiring a Technical Support Analyst 15 37 29
As % of all permanent IT jobs located in the City of London 0.16% 0.32% 0.25%
As % of the Job Titles category 0.17% 0.34% 0.26%
Number of salaries quoted 14 26 27
Average salary £42,500 £39,500 £38,000
Average salary % change year-on-year
+7.59% +3.94%
90% offered a salary of more than £26,000 £30,000 £30,000
10% offered a salary of more than £52,500 £51,250 £50,000
UK excluding London average salary £25,025 £28,500 £30,500
% change year-on-year
-12.19% -6.55%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8988 10867 11023
As % of all permanent IT jobs located in the City of London 92.91% 92.63% 93.22%
Number of salaries quoted 7763 9145 9766
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 28 August 2015.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 30 (75.00%) Windows
2 21 (52.50%) Microsoft
3 20 (50.00%) SQL
4 19 (47.50%) MS Office
5 18 (45.00%) SQL Server
5 18 (45.00%) Active Directory
6 17 (42.50%) MS Excel
6 17 (42.50%) Windows Server 2008
7 16 (40.00%) Cisco
7 16 (40.00%) Citrix
8 13 (32.50%) ITIL
9 12 (30.00%) Windows Server 2003
10 10 (25.00%) MS Exchange
10 10 (25.00%) Finance
11 9 (22.50%) Degree
12 8 (20.00%) Windows 7
12 8 (20.00%) Exchange Server 2010
12 8 (20.00%) Management Information System
12 8 (20.00%) .NET
12 8 (20.00%) VB
12 8 (20.00%) Service Management
12 8 (20.00%) Avaya
13 7 (17.50%) NetApp
13 7 (17.50%) BCP
13 7 (17.50%) VBA
13 7 (17.50%) Oracle
13 7 (17.50%) ASP.NET
13 7 (17.50%) ActiveX
13 7 (17.50%) CRM
13 7 (17.50%) Legal

Technical Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.00%) MS Exchange
2 8 (20.00%) Exchange Server 2010
3 7 (17.50%) WorkSite
3 7 (17.50%) Exchange Server 2007
4 4 (10.00%) Tuxedo
4 4 (10.00%) SharePoint
5 2 (5.00%) FileNet
6 1 (2.50%) WebSphere
6 1 (2.50%) MQSeries
6 1 (2.50%) Exchange Server 2013
Applications
1 19 (47.50%) MS Office
2 17 (42.50%) MS Excel
3 1 (2.50%) Spreadsheet
Cloud Services
1 7 (17.50%) Mimecast
2 1 (2.50%) SaaS
Communications & Networking
1 5 (12.50%) LAN
1 5 (12.50%) WAN
1 5 (12.50%) TCP/IP
2 3 (7.50%) DHCP
2 3 (7.50%) DNS
2 3 (7.50%) SAN
3 1 (2.50%) CTI
3 1 (2.50%) Wi-Fi
3 1 (2.50%) Wireless
3 1 (2.50%) NAS
3 1 (2.50%) Structured Cabling
3 1 (2.50%) VoIP
3 1 (2.50%) VPN
3 1 (2.50%) Broadband
Database & Business Intelligence
1 18 (45.00%) SQL Server
2 7 (17.50%) SQL Server 2005
2 7 (17.50%) SQL Server 2008
2 7 (17.50%) SQL Server 2012
3 1 (2.50%) Big Data
General
1 10 (25.00%) Finance
2 7 (17.50%) Legal
3 4 (10.00%) Banking
3 4 (10.00%) Investment Banking
4 3 (7.50%) Financial Institution
5 1 (2.50%) Front Office
5 1 (2.50%) Back Office
5 1 (2.50%) Marketing
Libraries, Frameworks & Software Standards
1 8 (20.00%) .NET
2 7 (17.50%) ASP.NET
2 7 (17.50%) ActiveX
3 2 (5.00%) J2EE
4 1 (2.50%) WAP
4 1 (2.50%) Middleware
4 1 (2.50%) FIXML
4 1 (2.50%) SOAP
4 1 (2.50%) Web Services
4 1 (2.50%) XML
Miscellaneous
1 8 (20.00%) Management Information System
2 5 (12.50%) Foreign Exchange (FX)
3 3 (7.50%) Blackberry
4 2 (5.00%) Statistics
5 1 (2.50%) Fat Client
5 1 (2.50%) Enterprise Software
5 1 (2.50%) Thin Client
5 1 (2.50%) Smartphone
Operating Systems
1 30 (75.00%) Windows
2 17 (42.50%) Windows Server 2008
3 12 (30.00%) Windows Server 2003
4 8 (20.00%) Windows 7
5 6 (15.00%) UNIX
6 5 (12.50%) Windows Server 2012
7 3 (7.50%) Windows XP
8 2 (5.00%) Windows Vista
9 1 (2.50%) Red Hat Enterprise Linux
9 1 (2.50%) Mac OS X
9 1 (2.50%) Linux
9 1 (2.50%) Windows 8
Processes & Methodologies
1 13 (32.50%) ITIL
2 8 (20.00%) Service Management
3 7 (17.50%) CRM
3 7 (17.50%) BCP
3 7 (17.50%) Time Management
3 7 (17.50%) Mentoring
4 6 (15.00%) User Acceptance Testing
5 4 (10.00%) Data Modelling
5 4 (10.00%) Business Analysis
6 3 (7.50%) Project Management
7 2 (5.00%) Service Delivery
7 2 (5.00%) Migration
7 2 (5.00%) Data Protection
8 1 (2.50%) E-Discovery
8 1 (2.50%) ITIL V3
8 1 (2.50%) Analytics
8 1 (2.50%) Test Scripting
8 1 (2.50%) Investment Management
8 1 (2.50%) Asset Management
8 1 (2.50%) Content Management
Programming Languages
1 20 (50.00%) SQL
2 8 (20.00%) VB
3 7 (17.50%) VBA
4 5 (12.50%) T-SQL
4 5 (12.50%) C++
5 4 (10.00%) Java
6 1 (2.50%) JavaScript
6 1 (2.50%) C
6 1 (2.50%) C#
Qualifications
1 9 (22.50%) Degree
2 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 7 (17.50%) ISO/IEC 27001
1 7 (17.50%) COBIT
2 1 (2.50%) SLA
System Software
1 18 (45.00%) Active Directory
2 7 (17.50%) XenDesktop
2 7 (17.50%) vSphere
3 2 (5.00%) Hyper-V
Systems Management
1 7 (17.50%) AirWatch
2 6 (15.00%) SCCM
3 2 (5.00%) SCOM
Vendors
1 21 (52.50%) Microsoft
2 16 (40.00%) Cisco
2 16 (40.00%) Citrix
3 8 (20.00%) Avaya
4 7 (17.50%) NetApp
4 7 (17.50%) Oracle
5 2 (5.00%) Reuters
5 2 (5.00%) Bloomberg
5 2 (5.00%) VMware
6 1 (2.50%) Google
6 1 (2.50%) Wall Street Systems
6 1 (2.50%) Barracuda Networks
6 1 (2.50%) Red Hat
6 1 (2.50%) Apple
6 1 (2.50%) IBM
6 1 (2.50%) Nortel
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 18 hours ago
City, London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: Yesterday