The statistics below represent IT jobs advertised across the City of London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 247 283 340
Rank change year-on-year
+36 +57
Permanent jobs requiring a Technical Support Analyst 9 28 21
As % of all permanent IT jobs located in the City of London 0.14% 0.27% 0.16%
As % of the Job Titles category 0.15% 0.29% 0.17%
Number of salaries quoted 7 27 17
Median salary £37,500 £50,000 £49,500
Median salary % change year-on-year
-25.00% +1.01%
90% offered a salary of more than £34,800 £30,500 £28,400
10% offered a salary of more than £58,000 £55,000 £65,000
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6027 9788 12422
As % of all permanent IT jobs located in the City of London 95.86% 94.74% 94.92%
Number of salaries quoted 5498 8393 10481
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year
+4.54% -
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 26 June 2016.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 26 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 16 (76.19%) Windows
2 10 (47.62%) Microsoft
2 10 (47.62%) Active Directory
2 10 (47.62%) Windows 7
3 9 (42.86%) Windows Server
3 9 (42.86%) ITIL
4 8 (38.10%) Windows Server 2012
5 7 (33.33%) Blackberry
5 7 (33.33%) VMware
6 6 (28.57%) Cisco
6 6 (28.57%) VPN
6 6 (28.57%) Windows Server 2008
7 5 (23.81%) SCCM
7 5 (23.81%) ITIL V3
7 5 (23.81%) SQL Server
7 5 (23.81%) SharePoint
8 4 (19.05%) MS Office
8 4 (19.05%) VoIP
8 4 (19.05%) Telecoms
8 4 (19.05%) Citrix
8 4 (19.05%) Degree
9 3 (14.29%) Retail
9 3 (14.29%) Document Management
9 3 (14.29%) SQL Server 2012
9 3 (14.29%) SharePoint 2013
9 3 (14.29%) Windows 10
9 3 (14.29%) Blackberry Enterprise Server
9 3 (14.29%) Microsoft Certification
9 3 (14.29%) Firewall
9 3 (14.29%) Finance

Technical Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) SharePoint
2 3 (14.29%) Blackberry Enterprise Server
2 3 (14.29%) MS Exchange
2 3 (14.29%) SharePoint 2013
3 2 (9.52%) Apache
3 2 (9.52%) Exchange Server 2010
3 2 (9.52%) Exchange Server 2013
3 2 (9.52%) SharePoint Server
3 2 (9.52%) Skype for Business
3 2 (9.52%) WebSphere
4 1 (4.76%) SharePoint 2010
Applications
1 4 (19.05%) MS Office
2 1 (4.76%) MS Excel
Business Applications
1 1 (4.76%) assyst
1 1 (4.76%) LatentZero
1 1 (4.76%) Markit EDM
1 1 (4.76%) thinkFolio
Cloud Services
1 2 (9.52%) Mimecast
Communications & Networking
1 6 (28.57%) VPN
2 4 (19.05%) VoIP
3 3 (14.29%) Firewall
3 3 (14.29%) LAN
3 3 (14.29%) TCP/IP
3 3 (14.29%) WAN
4 2 (9.52%) Ethernet
4 2 (9.52%) Fibre Channel
4 2 (9.52%) Internet
4 2 (9.52%) iSCSI
4 2 (9.52%) MPLS
4 2 (9.52%) NAS
4 2 (9.52%) SAN
4 2 (9.52%) Skype
4 2 (9.52%) SNMP
4 2 (9.52%) VLAN
5 1 (4.76%) Broadband
5 1 (4.76%) Intranet
Database & Business Intelligence
1 5 (23.81%) SQL Server
2 3 (14.29%) SQL Server 2012
3 2 (9.52%) DB2
4 1 (4.76%) SQL Server 2008
4 1 (4.76%) SQL Server 2014
General
1 4 (19.05%) Telecoms
2 3 (14.29%) Finance
2 3 (14.29%) Retail
3 1 (4.76%) Legal
Miscellaneous
1 7 (33.33%) Blackberry
2 2 (9.52%) Clustering
2 2 (9.52%) iPad
2 2 (9.52%) iPhone
2 2 (9.52%) Smartphone
3 1 (4.76%) BYOD
3 1 (4.76%) Computer Science
3 1 (4.76%) User Experience
Operating Systems
1 16 (76.19%) Windows
2 10 (47.62%) Windows 7
3 9 (42.86%) Windows Server
4 8 (38.10%) Windows Server 2012
5 6 (28.57%) Windows Server 2008
6 3 (14.29%) Linux
6 3 (14.29%) Windows 10
7 2 (9.52%) Windows 8
8 1 (4.76%) AIX
8 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 9 (42.86%) ITIL
2 5 (23.81%) ITIL V3
3 3 (14.29%) Document Management
4 2 (9.52%) Capacity Management
4 2 (9.52%) Change Management
4 2 (9.52%) Data Protection
4 2 (9.52%) Incident Management
4 2 (9.52%) Load Balancing
4 2 (9.52%) Performance Analysis
4 2 (9.52%) Project Management
4 2 (9.52%) Service Management
5 1 (4.76%) Asset Management
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Disaster Recovery
5 1 (4.76%) Mobile Device Management
5 1 (4.76%) SDLC
5 1 (4.76%) Server Virtualisation
Programming Languages
1 2 (9.52%) Java
1 2 (9.52%) Shell Script
1 2 (9.52%) SQL
2 1 (4.76%) Bash Shell
2 1 (4.76%) PowerShell
2 1 (4.76%) VB
2 1 (4.76%) VBScript
Qualifications
1 4 (19.05%) Degree
2 3 (14.29%) MCSE
2 3 (14.29%) Microsoft Certification
3 2 (9.52%) CCNA
3 2 (9.52%) Cisco Certification
3 2 (9.52%) Security Cleared
4 1 (4.76%) HND
4 1 (4.76%) MCP
4 1 (4.76%) MOS
Quality Assurance & Compliance
1 2 (9.52%) SLA
2 1 (4.76%) QA
System Software
1 10 (47.62%) Active Directory
2 2 (9.52%) Squid
2 2 (9.52%) Virtual Machines
Systems Management
1 5 (23.81%) SCCM
2 2 (9.52%) Microsoft Clustering
2 2 (9.52%) Microsoft Data Protection Manager
3 1 (4.76%) DameWare
Vendors
1 10 (47.62%) Microsoft
2 7 (33.33%) VMware
3 6 (28.57%) Cisco
4 4 (19.05%) Citrix
5 2 (9.52%) arcserve
5 2 (9.52%) Becrypt
5 2 (9.52%) HP
5 2 (9.52%) IBM
5 2 (9.52%) iManage
6 1 (4.76%) Fidessa
6 1 (4.76%) ServiceNow
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £55,000 per annum + Bonus & Benefits
Posted: 6 days ago