The statistics below represent IT jobs advertised across the City of London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 231 255 282
Rank change year-on-year
+24 +27
Permanent jobs requiring a Technical Support Analyst 5 6 50
As % of all permanent IT jobs located in the City of London 0.093% 0.088% 0.45%
As % of the Job Titles category 0.096% 0.092% 0.47%
Number of salaries quoted 5 6 38
Median salary £38,000 £53,750 £41,250
Median salary % change year-on-year
-29.30% +30.30%
90% offered a salary of more than £31,500 £31,250 £32,500
10% offered a salary of more than £38,300 £95,000 £49,000
UK excluding London median salary £27,000 £25,000 £29,500
% change year-on-year
+8.00% -15.25%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
5231 6556 10685
As % of all permanent IT jobs located in the City of London 96.91% 96.11% 95.96%
Number of salaries quoted 4751 5814 9265
Median salary £57,500 £55,750 £53,000
Median salary % change year-on-year
+3.13% +5.18%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £85,000 £77,000 £80,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Technical Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 5 December 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 6 (60.00%) Active Directory
1 6 (60.00%) ITIL
2 5 (50.00%) SQL
2 5 (50.00%) SQL Server
3 4 (40.00%) Windows
3 4 (40.00%) MS Excel
3 4 (40.00%) Finance
4 3 (30.00%) VMware
4 3 (30.00%) Degree
4 3 (30.00%) CRM
4 3 (30.00%) SharePoint
4 3 (30.00%) Microsoft
4 3 (30.00%) Citrix
4 3 (30.00%) Intranet
4 3 (30.00%) SDLC
4 3 (30.00%) Windows Server
5 2 (20.00%) SharePoint Server
5 2 (20.00%) ITIL V3
5 2 (20.00%) SQL Server 2014
5 2 (20.00%) SQL Server 2012
5 2 (20.00%) Windows Server 2012
5 2 (20.00%) ServiceNow
5 2 (20.00%) MS Office
5 2 (20.00%) Disaster Recovery
5 2 (20.00%) Computer Science
5 2 (20.00%) PowerShell
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) SQL Server 2008
5 2 (20.00%) XenApp
5 2 (20.00%) XenDesktop

Technical Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (30.00%) SharePoint
2 2 (20.00%) SharePoint Server
3 1 (10.00%) Exchange Server 2010
3 1 (10.00%) MS Exchange
Applications
1 4 (40.00%) MS Excel
2 2 (20.00%) MS Office
3 1 (10.00%) MS PowerPoint
3 1 (10.00%) MS Visio
Business Applications
1 1 (10.00%) Dynamics CRM
1 1 (10.00%) LatentZero
1 1 (10.00%) Markit EDM
1 1 (10.00%) thinkFolio
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 3 (30.00%) Intranet
2 1 (10.00%) Broadband
2 1 (10.00%) VPN
Database & Business Intelligence
1 5 (50.00%) SQL Server
2 2 (20.00%) SQL Server 2008
2 2 (20.00%) SQL Server 2012
2 2 (20.00%) SQL Server 2014
3 1 (10.00%) Data Warehouse
3 1 (10.00%) Relational Database
General
1 4 (40.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (10.00%) Middleware
1 1 (10.00%) XML
Miscellaneous
1 2 (20.00%) Computer Science
2 1 (10.00%) Management Information System
2 1 (10.00%) Mathematics
Operating Systems
1 4 (40.00%) Windows
2 3 (30.00%) Windows Server
3 2 (20.00%) Windows Server 2008
3 2 (20.00%) Windows Server 2012
4 1 (10.00%) Windows 10
4 1 (10.00%) Windows 7
4 1 (10.00%) Windows Server 2003
Processes & Methodologies
1 6 (60.00%) ITIL
2 3 (30.00%) CRM
2 3 (30.00%) SDLC
3 2 (20.00%) Disaster Recovery
3 2 (20.00%) ITIL V3
4 1 (10.00%) Agile Software Development
4 1 (10.00%) Asset Management
4 1 (10.00%) Business Analysis
4 1 (10.00%) Change Management
4 1 (10.00%) Document Management
4 1 (10.00%) Mentoring
4 1 (10.00%) PRINCE2
4 1 (10.00%) Project Management
4 1 (10.00%) Regression Testing
4 1 (10.00%) User Acceptance Testing
Programming Languages
1 5 (50.00%) SQL
2 2 (20.00%) PowerShell
3 1 (10.00%) Bash Shell
3 1 (10.00%) C
3 1 (10.00%) VB
3 1 (10.00%) VBScript
Qualifications
1 3 (30.00%) Degree
2 1 (10.00%) HND
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) QA
System Software
1 6 (60.00%) Active Directory
2 2 (20.00%) XenApp
2 2 (20.00%) XenDesktop
3 1 (10.00%) vSphere
Systems Management
1 1 (10.00%) SCCM
Vendors
1 3 (30.00%) Citrix
1 3 (30.00%) Microsoft
1 3 (30.00%) VMware
2 2 (20.00%) ServiceNow
3 1 (10.00%) AppSense
3 1 (10.00%) Fidessa
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago