The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 273 316 313
Rank change year-on-year
+43 -3
Permanent jobs requiring a Technical Support Analyst 45 11 20
As % of all permanent IT jobs located in the City of London 0.40% 0.090% 0.16%
As % of the Job Titles category 0.43% 0.097% 0.17%
Number of salaries quoted 34 11 19
Average salary £43,750 £40,000 £42,500
Average salary % change year-on-year
+9.37% -5.88%
90% offered a salary of more than £35,000 £30,000 £33,500
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £25,000 £29,375 £27,500
% change year-on-year
-14.89% +6.81%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10407 11329 11757
As % of all permanent IT jobs located in the City of London 93.34% 92.96% 94.03%
Number of salaries quoted 8912 9858 10814
Average salary £53,000 £55,000 £52,500
Average salary % change year-on-year
-3.63% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 20 October 2014.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 20 October 2014, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 44 (63.77%) Microsoft
2 42 (60.87%) Windows
3 40 (57.97%) Finance
4 39 (56.52%) ITIL
5 26 (37.68%) Citrix
6 23 (33.33%) Active Directory
6 23 (33.33%) Windows Server 2008
7 22 (31.88%) Degree
8 21 (30.43%) SQL
9 20 (28.99%) VMware
10 16 (23.19%) Microsoft Certification
10 16 (23.19%) UNIX
11 15 (21.74%) SQL Server
11 15 (21.74%) MCSA
12 13 (18.84%) Cisco
12 13 (18.84%) Time Management
12 13 (18.84%) Analytical Skills
13 12 (17.39%) Windows 7
13 12 (17.39%) Problem Management
13 12 (17.39%) MCSE
14 11 (15.94%) Linux
14 11 (15.94%) Cisco Certification
14 11 (15.94%) Windows Server 2003
14 11 (15.94%) Open Text
15 9 (13.04%) Oracle
15 9 (13.04%) TCP/IP
16 8 (11.59%) MS Exchange
16 8 (11.59%) Banking
17 7 (10.14%) SQL Server 2008
17 7 (10.14%) MS Excel

Technical Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 20 October 2014, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.59%) MS Exchange
2 7 (10.14%) IIS
3 6 (8.70%) SharePoint
3 6 (8.70%) Lync
4 3 (4.35%) Exchange Server 2010
4 3 (4.35%) Blackberry Enterprise Server
5 2 (2.90%) Exchange Server 2003
5 2 (2.90%) ColdFusion
5 2 (2.90%) JBoss
5 2 (2.90%) Tomcat
5 2 (2.90%) Tuxedo
5 2 (2.90%) MQSeries
6 1 (1.45%) Apache
6 1 (1.45%) WebSphere Application Server
6 1 (1.45%) WebSphere
6 1 (1.45%) WorkSite
6 1 (1.45%) Exchange Server 2007
6 1 (1.45%) Exchange Server 2013
Applications
1 7 (10.14%) MS Excel
2 6 (8.70%) MS Office
3 2 (2.90%) Spreadsheet
Business Applications
1 4 (5.80%) Dynamics CRM
1 4 (5.80%) Towers Watson Igloo
2 2 (2.90%) Oracle Financials
2 2 (2.90%) Oracle General Ledger
2 2 (2.90%) Oracle EBS R12
2 2 (2.90%) Oracle Payables
2 2 (2.90%) Oracle Receivables
2 2 (2.90%) Oracle Cash Management
2 2 (2.90%) Oracle Assets
2 2 (2.90%) Oracle Subledger Accounting
2 2 (2.90%) Oracle Applications
3 1 (1.45%) SunGard Stream Clearvision
3 1 (1.45%) PeopleSoft HRMS
3 1 (1.45%) IntelliMatch
Communications & Networking
1 9 (13.04%) TCP/IP
2 7 (10.14%) DHCP
2 7 (10.14%) DNS
3 6 (8.70%) Firewall
4 5 (7.25%) SAN
4 5 (7.25%) Internet
5 4 (5.80%) VPN
5 4 (5.80%) LAN
5 4 (5.80%) WAN
6 2 (2.90%) Broadband
6 2 (2.90%) IP Telephony
7 1 (1.45%) Wireless
7 1 (1.45%) SSL
7 1 (1.45%) VoIP
7 1 (1.45%) HTTP
Database & Business Intelligence
1 15 (21.74%) SQL Server
2 7 (10.14%) SQL Server 2008
3 6 (8.70%) SQL Server 2005
4 5 (7.25%) MySQL
5 2 (2.90%) Oracle Database 11g
5 2 (2.90%) Oracle Database
5 2 (2.90%) Oracle BI Publisher
5 2 (2.90%) Relational Database
5 2 (2.90%) Oracle Reports
5 2 (2.90%) Oracle Discoverer
5 2 (2.90%) RDBMS
5 2 (2.90%) InterSystems Cache
6 1 (1.45%) MS Access
Development Applications
1 2 (2.90%) Oracle Forms
General
1 40 (57.97%) Finance
2 8 (11.59%) Banking
3 6 (8.70%) Investment Banking
4 5 (7.25%) Back Office
5 4 (5.80%) Front Office
6 3 (4.35%) Legal
6 3 (4.35%) Marketing
7 2 (2.90%) Advertising
7 2 (2.90%) Law
7 2 (2.90%) Financial Institution
8 1 (1.45%) Telecoms
8 1 (1.45%) International Banking
8 1 (1.45%) Retail
Libraries, Frameworks & Software Standards
1 5 (7.25%) SOAP
1 5 (7.25%) XML
2 3 (4.35%) HTML
3 2 (2.90%) .NET
3 2 (2.90%) ASP.NET
3 2 (2.90%) COM
3 2 (2.90%) DOM
3 2 (2.90%) JMS
3 2 (2.90%) DHTML
4 1 (1.45%) Middleware
4 1 (1.45%) Software Packaging
4 1 (1.45%) J2EE
Miscellaneous
1 13 (18.84%) Analytical Skills
2 3 (4.35%) Computer Science
3 2 (2.90%) Fat Client
3 2 (2.90%) Hedge funds
3 2 (2.90%) Foreign Exchange (FX)
3 2 (2.90%) Thin Client
3 2 (2.90%) Blackberry
3 2 (2.90%) Management Information System
3 2 (2.90%) Enterprise Software
4 1 (1.45%) Replication
4 1 (1.45%) Grid Computing
4 1 (1.45%) SWIFT
Operating Systems
1 42 (60.87%) Windows
2 23 (33.33%) Windows Server 2008
3 16 (23.19%) UNIX
4 12 (17.39%) Windows 7
5 11 (15.94%) Windows Server 2003
5 11 (15.94%) Linux
6 7 (10.14%) AIX
7 4 (5.80%) Windows Vista
8 3 (4.35%) Windows XP
9 2 (2.90%) Solaris
9 2 (2.90%) Red Hat Enterprise Linux
9 2 (2.90%) Windows Server 2012
Processes & Methodologies
1 39 (56.52%) ITIL
2 13 (18.84%) Time Management
3 12 (17.39%) Problem Management
4 6 (8.70%) Incident Management
4 6 (8.70%) CRM
5 5 (7.25%) Disaster Recovery
6 4 (5.80%) PRINCE2
7 3 (4.35%) Migration
7 3 (4.35%) Business Analysis
8 2 (2.90%) Performance Tuning
8 2 (2.90%) Performance Monitoring
8 2 (2.90%) SWOT Analysis
8 2 (2.90%) Root Cause Analysis
8 2 (2.90%) User Acceptance Testing
8 2 (2.90%) System Testing
8 2 (2.90%) Investment Management
8 2 (2.90%) Data Migration
8 2 (2.90%) Database Tuning
8 2 (2.90%) Service Management
8 2 (2.90%) ERP
Programming Languages
1 21 (30.43%) SQL
2 7 (10.14%) Java
3 3 (4.35%) JavaScript
3 3 (4.35%) PL/SQL
3 3 (4.35%) VBA
4 2 (2.90%) C++
4 2 (2.90%) Perl
4 2 (2.90%) PHP
5 1 (1.45%) ActionScript
5 1 (1.45%) PeopleCode
5 1 (1.45%) Shell Script
5 1 (1.45%) MATLAB
5 1 (1.45%) PowerShell
5 1 (1.45%) ActionScript 2.0
Qualifications
1 22 (31.88%) Degree
2 16 (23.19%) Microsoft Certification
3 15 (21.74%) MCSA
4 12 (17.39%) MCSE
5 11 (15.94%) Cisco Certification
6 4 (5.80%) MCP
7 3 (4.35%) Citrix Certification
8 2 (2.90%) Six Sigma Green Belt
Quality Assurance & Compliance
1 2 (2.90%) SLA
1 2 (2.90%) ISO/IEC 27001
2 1 (1.45%) Solvency II
System Software
1 23 (33.33%) Active Directory
2 6 (8.70%) VMware Infrastructure
2 6 (8.70%) XenApp
3 5 (7.25%) VMware ESX
3 5 (7.25%) Microsoft App-V
4 4 (5.80%) Hyper-V
5 3 (4.35%) XenDesktop
5 3 (4.35%) vSphere
6 1 (1.45%) EMC RecoverPoint
Systems Management
1 5 (7.25%) WSUS
2 3 (4.35%) NetBackup
3 2 (2.90%) SCOM
4 1 (1.45%) SCCM
Vendors
1 44 (63.77%) Microsoft
2 26 (37.68%) Citrix
3 20 (28.99%) VMware
4 13 (18.84%) Cisco
5 11 (15.94%) Open Text
6 9 (13.04%) Oracle
7 7 (10.14%) Reuters
7 7 (10.14%) Bloomberg
8 5 (7.25%) HP
8 5 (7.25%) AppSense
9 4 (5.80%) Dell
10 2 (2.90%) Fidessa
10 2 (2.90%) Pegasus
10 2 (2.90%) Red Hat
10 2 (2.90%) Twitter
11 1 (1.45%) MobileIron
11 1 (1.45%) Brady
11 1 (1.45%) Altiris
11 1 (1.45%) Portware
11 1 (1.45%) SolarWinds
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum Bonus and Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 2 days ago
City of London
Harrington Starr
Salary: £30000 per annum
Posted: 3 days ago
City of London
Sovereign Business Resources
Salary: £40000 - £55000 per annum + benefits
Posted: 6 days ago
City, London
Pioneer Search
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 6 days ago