The statistics below represent IT jobs advertised across the City of London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 251 279 324
Rank change year-on-year
+28 +45
Permanent jobs requiring a Technical Support Analyst 11 29 28
As % of all permanent IT jobs located in the City of London 0.17% 0.29% 0.22%
As % of the Job Titles category 0.18% 0.31% 0.23%
Number of salaries quoted 10 26 24
Median salary £37,500 £50,000 £51,250
Median salary % change year-on-year
-25.00% -2.43%
90% offered a salary of more than £34,500 £31,250 £36,650
10% offered a salary of more than £50,000 £55,000 £70,000
UK excluding London median salary £28,250 £25,500 £26,500
% change year-on-year
+10.78% -3.77%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6276 9464 12143
As % of all permanent IT jobs located in the City of London 95.58% 94.90% 94.87%
Number of salaries quoted 5737 8073 10278
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 24 May 2016.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 14 (73.68%) Windows
2 9 (47.37%) Microsoft
2 9 (47.37%) Windows 7
3 8 (42.11%) ITIL
3 8 (42.11%) Active Directory
4 7 (36.84%) Blackberry
4 7 (36.84%) VMware
4 7 (36.84%) Windows Server 2012
4 7 (36.84%) Windows Server
5 6 (31.58%) Cisco
6 5 (26.32%) VPN
6 5 (26.32%) VoIP
6 5 (26.32%) Windows Server 2008
7 4 (21.05%) SCCM
7 4 (21.05%) ITIL V3
7 4 (21.05%) MS Office
7 4 (21.05%) Citrix
7 4 (21.05%) Telecoms
7 4 (21.05%) Finance
8 3 (15.79%) Firewall
8 3 (15.79%) Blackberry Enterprise Server
8 3 (15.79%) Document Management
8 3 (15.79%) TCP/IP
8 3 (15.79%) WAN
8 3 (15.79%) Linux
8 3 (15.79%) SharePoint
8 3 (15.79%) MS Exchange
8 3 (15.79%) LAN
8 3 (15.79%) SQL Server
8 3 (15.79%) SharePoint 2013

Technical Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) Blackberry Enterprise Server
1 3 (15.79%) MS Exchange
1 3 (15.79%) SharePoint
1 3 (15.79%) SharePoint 2013
2 2 (10.53%) Apache
2 2 (10.53%) Exchange Server 2010
2 2 (10.53%) Exchange Server 2013
2 2 (10.53%) Skype for Business
2 2 (10.53%) WebSphere
3 1 (5.26%) SharePoint 2010
3 1 (5.26%) SharePoint Server
Applications
1 4 (21.05%) MS Office
Business Applications
1 1 (5.26%) assyst
Cloud Services
1 2 (10.53%) Mimecast
Communications & Networking
1 5 (26.32%) VoIP
1 5 (26.32%) VPN
2 3 (15.79%) Firewall
2 3 (15.79%) LAN
2 3 (15.79%) TCP/IP
2 3 (15.79%) WAN
3 2 (10.53%) Ethernet
3 2 (10.53%) Fibre Channel
3 2 (10.53%) Internet
3 2 (10.53%) iSCSI
3 2 (10.53%) MPLS
3 2 (10.53%) NAS
3 2 (10.53%) SAN
3 2 (10.53%) Skype
3 2 (10.53%) SNMP
3 2 (10.53%) VLAN
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) DB2
2 2 (10.53%) SQL Server 2012
General
1 4 (21.05%) Finance
1 4 (21.05%) Telecoms
2 3 (15.79%) Retail
3 1 (5.26%) Legal
Miscellaneous
1 7 (36.84%) Blackberry
2 3 (15.79%) iPhone
3 2 (10.53%) Clustering
3 2 (10.53%) iPad
3 2 (10.53%) Smartphone
4 1 (5.26%) BYOD
4 1 (5.26%) User Experience
Operating Systems
1 14 (73.68%) Windows
2 9 (47.37%) Windows 7
3 7 (36.84%) Windows Server
3 7 (36.84%) Windows Server 2012
4 5 (26.32%) Windows Server 2008
5 3 (15.79%) Linux
6 2 (10.53%) Windows 10
6 2 (10.53%) Windows 8
7 1 (5.26%) AIX
Processes & Methodologies
1 8 (42.11%) ITIL
2 4 (21.05%) ITIL V3
3 3 (15.79%) Document Management
4 2 (10.53%) Capacity Management
4 2 (10.53%) Change Management
4 2 (10.53%) Data Protection
4 2 (10.53%) Incident Management
4 2 (10.53%) Load Balancing
4 2 (10.53%) Performance Analysis
4 2 (10.53%) Project Management
4 2 (10.53%) Service Management
5 1 (5.26%) Continuous Improvement
5 1 (5.26%) Mobile Device Management
5 1 (5.26%) Server Virtualisation
Programming Languages
1 2 (10.53%) Java
1 2 (10.53%) Shell Script
1 2 (10.53%) SQL
Qualifications
1 3 (15.79%) Degree
2 2 (10.53%) CCNA
2 2 (10.53%) Cisco Certification
2 2 (10.53%) MCSE
2 2 (10.53%) Microsoft Certification
2 2 (10.53%) Security Cleared
3 1 (5.26%) MCP
3 1 (5.26%) MOS
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 8 (42.11%) Active Directory
2 2 (10.53%) Squid
Systems Management
1 4 (21.05%) SCCM
2 2 (10.53%) Microsoft Data Protection Manager
3 1 (5.26%) DameWare
Vendors
1 9 (47.37%) Microsoft
2 7 (36.84%) VMware
3 6 (31.58%) Cisco
4 4 (21.05%) Citrix
5 2 (10.53%) arcserve
5 2 (10.53%) Becrypt
5 2 (10.53%) HP
5 2 (10.53%) IBM
5 2 (10.53%) iManage
City Of London
HFG
Salary: £25000 - £32000 per annum
Posted: Yesterday