City of London Technical Support Analyst Jobs

The table below looks at the demand for the Technical Support Analyst role in IT jobs within the City of London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 4 December 2008 with a comparison to the same period last year.

Technical Support Analyst
Location Aylesbury Barnet Basingstoke Bath Batley Beckenham Bedford Bedfordshire Berkshire Bexley Birmingham Bournemouth Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Cambridge Cambridgeshire Cardiff Channel Islands Cheshire Chester Chesterfield Chichester City of London Croydon Dartford Derby Derbyshire Docklands, London Dorset Dunfermline East Midlands East of England East Sussex East Yorkshire Edinburgh Egham England Fareham Farnborough Feltham Fife Glasgow Guildford Hammersmith Hampshire Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hull Inverness Jersey Kent Leeds Liverpool Liversedge London Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Monmouthshire North West Northampton Northamptonshire Nottingham Nottinghamshire Poole Reading Scotland Slough Somerset South East South Wales South West Southampton St Albans Staines Suffolk Surrey Sussex Swansea Swindon UK Uxbridge Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Wales West Yorkshire Wetherby Wiltshire Wokingham Wolverhampton Worcestershire Yorkshire	3 months to 4 Dec 2008	Same period last year
Rank	278	279
Rank change on same period last year	+1
Matching permanent IT job ads	35	38
As % of all UK permanent IT job ads sampled	0.024 %	0.017 %
As % of the category below	0.255 %	0.258 %
Salaries quoted	31	29
Average minimum salary	£34,161	£37,655
Average salary	£36,694	£39,414
% change on same period last year	-6.90 %
Average maximum salary	£39,226	£41,172
UK excluding London average salary	£27,697	£29,244
% change on same period last year	-5.29 %
Job Titles City of London
Matching permanent IT job ads	13710	14704
As % of all UK permanent IT job ads sampled	9.282 %	6.683 %
Salaries quoted	11906	11188
Average minimum salary	£47,822	£49,344
Average salary	£53,130	£53,944
% change on same period last year	-1.50 %
Average maximum salary	£58,438	£58,544
UK excluding London average salary	£38,498	£39,065
% change on same period last year	-1.44 %
Technical Support Analyst London

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 4 December 2008.

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 4 December 2008, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 45 (61.64 %) Windows 2 34 (46.58 %) Active Directory 3 28 (38.36 %) Finance 4 25 (34.25 %) Windows Server 2003 5 23 (31.51 %) SQL 6 20 (27.40 %) Microsoft Certification 7 19 (26.03 %) Firewall 8 16 (21.92 %) UNIX 8 16 (21.92 %) MCSE 9 15 (20.55 %) Windows XP 10 13 (17.81 %) MS Excel 10 13 (17.81 %) Microsoft 10 13 (17.81 %) Linux 10 13 (17.81 %) Oracle 10 13 (17.81 %) SQL Server

11 11 (15.07 %) MS Exchange 12 10 (13.70 %) Exchange Server 2003 12 10 (13.70 %) CheckPoint 12 10 (13.70 %) Perl 13 9 (12.33 %) Cisco 13 9 (12.33 %) Internet 14 8 (10.96 %) SAN 14 8 (10.96 %) Blackberry 14 8 (10.96 %) Service Delivery 15 7 (9.589 %) Disaster Recovery 15 7 (9.589 %) MQSeries 15 7 (9.589 %) Java 15 7 (9.589 %) ITIL 15 7 (9.589 %) MS Office 15 7 (9.589 %) Degree

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 4 December 2008, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 4 (5.479 %) .NET 2 2 (2.740 %) WebSphere 2 2 (2.740 %) HTML 3 1 (1.370 %) Application Packaging 3 1 (1.370 %) XML 3 1 (1.370 %) Middleware	Application Platforms 1 11 (15.07 %) MS Exchange 2 10 (13.70 %) Exchange Server 2003 3 7 (9.589 %) MQSeries 4 4 (5.479 %) IIS 5 2 (2.740 %) Lotus Notes 5 2 (2.740 %) WebSphere Application Server 5 2 (2.740 %) Tomcat 5 2 (2.740 %) SharePoint 6 1 (1.370 %) IBM HTTP Server 6 1 (1.370 %) Exchange Server 2000 6 1 (1.370 %) Lotus Domino
Applications 1 13 (17.81 %) MS Excel 2 7 (9.589 %) MS Office 3 1 (1.370 %) MS Visio	Business Applications 1 4 (5.479 %) Oracle EBS 1 4 (5.479 %) Oracle HRMS 1 4 (5.479 %) Tesseract 1 4 (5.479 %) Minerva
Communications & Networking 1 19 (26.03 %) Firewall 2 9 (12.33 %) Internet 3 8 (10.96 %) SAN 4 7 (9.589 %) Network Security 5 6 (8.219 %) VLAN 5 6 (8.219 %) TCP/IP 6 4 (5.479 %) DNS 7 3 (4.110 %) DHCP 7 3 (4.110 %) Cisco PIX 8 2 (2.740 %) HTTP 8 2 (2.740 %) LAN 9 1 (1.370 %) WAN 9 1 (1.370 %) SMTP 9 1 (1.370 %) VPN 9 1 (1.370 %) Cisco IPT 9 1 (1.370 %) IP Telephony	Database & Business Intelligence 1 13 (17.81 %) SQL Server 2 3 (4.110 %) MySQL 3 2 (2.740 %) DB2 4 1 (1.370 %) Data Mart
Development Applications 1 1 (1.370 %) Flash 1 1 (1.370 %) MSI 1 1 (1.370 %) InstallShield	General 1 28 (38.36 %) Finance 2 6 (8.219 %) Insurance 3 5 (6.849 %) Front Office 4 3 (4.110 %) Police 4 3 (4.110 %) Banking 4 3 (4.110 %) Retail 5 2 (2.740 %) Legal 5 2 (2.740 %) Games 5 2 (2.740 %) Health 5 2 (2.740 %) Back Office 5 2 (2.740 %) Education 6 1 (1.370 %) Government 6 1 (1.370 %) Law
Miscellaneous 1 8 (10.96 %) Blackberry 2 5 (6.849 %) Fixed Income 3 4 (5.479 %) Derivative 4 3 (4.110 %) Foreign Exchange (FX) 5 1 (1.370 %) Thin Client 5 1 (1.370 %) AS400 5 1 (1.370 %) Replication 5 1 (1.370 %) Computer Science 5 1 (1.370 %) French Language 5 1 (1.370 %) Spanish Language 5 1 (1.370 %) Fat Client 5 1 (1.370 %) iSeries 5 1 (1.370 %) Clustering 5 1 (1.370 %) PDA	Operating Systems 1 45 (61.64 %) Windows 2 25 (34.25 %) Windows Server 2003 3 16 (21.92 %) UNIX 4 15 (20.55 %) Windows XP 5 13 (17.81 %) Linux 6 5 (6.849 %) Solaris 6 5 (6.849 %) Windows Vista 7 4 (5.479 %) Windows 2000 8 3 (4.110 %) Red Hat Linux 9 2 (2.740 %) Windows 2000 Server 9 2 (2.740 %) VMS 9 2 (2.740 %) OpenVMS 9 2 (2.740 %) AIX 9 2 (2.740 %) HPUX
Processes & Methodologies 1 8 (10.96 %) Service Delivery 2 7 (9.589 %) ITIL 2 7 (9.589 %) Disaster Recovery 2 7 (9.589 %) Investment Management 3 4 (5.479 %) Asset Management 4 3 (4.110 %) Release Management 5 2 (2.740 %) Test Management 5 2 (2.740 %) Document Management 5 2 (2.740 %) E-Commerce 5 2 (2.740 %) Project Management 6 1 (1.370 %) Change Management	Programming Languages 1 23 (31.51 %) SQL 2 10 (13.70 %) Perl 3 7 (9.589 %) Java 4 3 (4.110 %) PL/SQL 4 3 (4.110 %) VB 5 1 (1.370 %) VBA 5 1 (1.370 %) Shell Script 5 1 (1.370 %) RPG 5 1 (1.370 %) VBScript 5 1 (1.370 %) JavaScript 5 1 (1.370 %) C# 5 1 (1.370 %) C++
Qualifications 1 20 (27.40 %) Microsoft Certification 2 16 (21.92 %) MCSE 3 7 (9.589 %) Degree 4 4 (5.479 %) Cisco Certification 5 3 (4.110 %) MCP 5 3 (4.110 %) MCSA 5 3 (4.110 %) CCNA 5 3 (4.110 %) RHCE 6 2 (2.740 %) HP ASE 6 2 (2.740 %) CNA 6 2 (2.740 %) Novell Certification 7 1 (1.370 %) CCA 7 1 (1.370 %) Citrix Certification 7 1 (1.370 %) CCEA 7 1 (1.370 %) ITIL Certification 7 1 (1.370 %) IBM Certification	Quality Assurance & Compliance 1 2 (2.740 %) COBIT
System Software 1 34 (46.58 %) Active Directory 2 3 (4.110 %) VMware Infrastructure 3 2 (2.740 %) Terminal Services 4 1 (1.370 %) Citrix Presentation Server	Systems Management 1 2 (2.740 %) Legato 1 2 (2.740 %) Tivoli 1 2 (2.740 %) Tivoli Storage Manager 2 1 (1.370 %) ARCserve
Vendors 1 13 (17.81 %) Oracle 1 13 (17.81 %) Microsoft 2 10 (13.70 %) CheckPoint 3 9 (12.33 %) Cisco 4 6 (8.219 %) VMware 5 5 (6.849 %) LatentZero 5 5 (6.849 %) IBM 5 5 (6.849 %) Citrix 6 4 (5.479 %) Charles River 6 4 (5.479 %) HP 6 4 (5.479 %) thinkFolio 7 3 (4.110 %) PlateSpin 7 3 (4.110 %) WatchGuard 7 3 (4.110 %) Lotus 7 3 (4.110 %) Red Hat 8 2 (2.740 %) EMC 9 1 (1.370 %) Symantec 9 1 (1.370 %) Actuate 9 1 (1.370 %) Dell 9 1 (1.370 %) Murex