The statistics below represent IT jobs advertised across the City of London region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
London / City of London
Rank 210 255 282
Rank change year-on-year
+45 +27
Permanent jobs requiring a Technical Support Analyst 9 9 35
As % of all permanent IT jobs located in the City of London 0.18% 0.13% 0.34%
As % of the Job Titles category 0.19% 0.14% 0.35%
Number of salaries quoted 9 9 27
Median salary £40,000 £36,500 £45,000
Median salary % change year-on-year
+9.58% -18.88%
90% offered a salary of more than £35,600 £28,000 £27,000
10% offered a salary of more than £60,000 £40,500 £50,000
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4759 6555 9870
As % of all permanent IT jobs located in the City of London 96.34% 95.88% 95.57%
Number of salaries quoted 4361 5845 8473
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £82,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 25 February 2017.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Technical Support Analyst in the job title.

1 6 (50.00%) SQL
1 6 (50.00%) MS Excel
2 5 (41.67%) ITIL
2 5 (41.67%) Windows
2 5 (41.67%) Microsoft
2 5 (41.67%) Finance
3 4 (33.33%) Business Analysis
3 4 (33.33%) Project Management
3 4 (33.33%) MS Office
4 3 (25.00%) XML
4 3 (25.00%) CRM
4 3 (25.00%) Active Directory
4 3 (25.00%) Citrix
4 3 (25.00%) VMware
4 3 (25.00%) Office 365
5 2 (16.67%) Business Analytics
5 2 (16.67%) XenApp
5 2 (16.67%) XenDesktop
5 2 (16.67%) Mentoring
5 2 (16.67%) Analytics
5 2 (16.67%) Relational Database
5 2 (16.67%) SDLC
5 2 (16.67%) iManage
5 2 (16.67%) Contract Management
5 2 (16.67%) Regression Testing
5 2 (16.67%) Management Information System
5 2 (16.67%) Legal
5 2 (16.67%) MS PowerPoint
5 2 (16.67%) Agile Software Development
5 2 (16.67%) Degree

Technical Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) MS Exchange
Applications
1 6 (50.00%) MS Excel
2 4 (33.33%) MS Office
3 2 (16.67%) MS PowerPoint
3 2 (16.67%) MS Visio
4 1 (8.33%) AutoCAD
4 1 (8.33%) Pro/ENGINEER
4 1 (8.33%) PTC Creo
4 1 (8.33%) Vectorworks
Business Applications
1 1 (8.33%) Dynamics CRM
Cloud Services
1 3 (25.00%) Office 365
2 1 (8.33%) Adobe Creative Cloud
2 1 (8.33%) G Suite
Communications & Networking
1 2 (16.67%) Intranet
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) Wireless
Database & Business Intelligence
1 2 (16.67%) Data Warehouse
1 2 (16.67%) Relational Database
1 2 (16.67%) SQL Server
General
1 5 (41.67%) Finance
2 2 (16.67%) Legal
2 2 (16.67%) Mandarin Language
Libraries, Frameworks & Software Standards
1 3 (25.00%) XML
2 2 (16.67%) Middleware
Miscellaneous
1 2 (16.67%) Management Information System
2 1 (8.33%) Analytical Skills
Operating Systems
1 5 (41.67%) Windows
2 1 (8.33%) Apple iOS
2 1 (8.33%) Mac OS X
2 1 (8.33%) Mac OS X Server
2 1 (8.33%) Unix
2 1 (8.33%) Windows Server
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 5 (41.67%) ITIL
2 4 (33.33%) Business Analysis
2 4 (33.33%) Project Management
3 3 (25.00%) CRM
4 2 (16.67%) Agile Software Development
4 2 (16.67%) Analytics
4 2 (16.67%) Business Analytics
4 2 (16.67%) Contract Management
4 2 (16.67%) Mentoring
4 2 (16.67%) PRINCE2
4 2 (16.67%) Problem Management
4 2 (16.67%) Regression Testing
4 2 (16.67%) SDLC
4 2 (16.67%) User Acceptance Testing
5 1 (8.33%) CAD
Programming Languages
1 6 (50.00%) SQL
2 1 (8.33%) Java
2 1 (8.33%) PowerShell
Qualifications
1 2 (16.67%) Degree
System Software
1 3 (25.00%) Active Directory
2 2 (16.67%) XenApp
2 2 (16.67%) XenDesktop
3 1 (8.33%) vSphere
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) Citrix
2 3 (25.00%) VMware
3 2 (16.67%) iManage
4 1 (8.33%) Adobe
4 1 (8.33%) Apple
4 1 (8.33%) AppSense
4 1 (8.33%) Google
4 1 (8.33%) Meraki
4 1 (8.33%) Rackspace
4 1 (8.33%) Synology