The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 300 312 299
Rank change year-on-year
+12 -13
Permanent jobs requiring a Technical Support Analyst 18 23 33
As % of all permanent IT jobs located in the City of London 0.17% 0.18% 0.27%
As % of the Job Titles category 0.19% 0.20% 0.29%
Number of salaries quoted 17 18 30
Average salary £46,000 £39,500 £41,000
Average salary % change year-on-year
+16.45% -3.65%
90% offered a salary of more than £32,900 £28,800 £29,600
10% offered a salary of more than £53,500 £53,250 £65,000
UK excluding London average salary £25,000 £29,500 £29,000
% change year-on-year
-15.25% +1.72%
Technical Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9724 11522 11194
As % of all permanent IT jobs located in the City of London 92.57% 92.46% 93.27%
Number of salaries quoted 8361 9663 9804
Average salary £55,000 £52,500 £54,000
Average salary % change year-on-year
+4.76% -2.77%
90% offered a salary of more than £32,500 £32,500 £33,000
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the City of London

Technical Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the City of London region.

Technical Support Analyst Salary Trend in the City of London

Technical Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the City of London region over the 3 months to 28 July 2015.

Technical Support Analyst Salary Histogram in the City of London

Technical Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 July 2015, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 33 (73.33%) Windows
2 22 (48.89%) Microsoft
3 21 (46.67%) SQL
4 20 (44.44%) SQL Server
5 18 (40.00%) MS Office
5 18 (40.00%) Cisco
5 18 (40.00%) Citrix
6 17 (37.78%) Active Directory
6 17 (37.78%) Windows Server 2008
7 16 (35.56%) Finance
7 16 (35.56%) MS Excel
8 15 (33.33%) ITIL
9 13 (28.89%) Windows Server 2003
10 12 (26.67%) MS Exchange
11 11 (24.44%) Degree
12 10 (22.22%) Exchange Server 2010
12 10 (22.22%) Avaya
13 9 (20.00%) NetApp
13 9 (20.00%) UNIX
13 9 (20.00%) vSphere
13 9 (20.00%) SQL Server 2008
13 9 (20.00%) Time Management
13 9 (20.00%) WorkSite
13 9 (20.00%) Exchange Server 2007
13 9 (20.00%) Legal
13 9 (20.00%) SQL Server 2005
13 9 (20.00%) SQL Server 2012
13 9 (20.00%) Mentoring
13 9 (20.00%) Mimecast
14 8 (17.78%) Management Information System

Technical Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 July 2015, IT jobs across the City of London region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.67%) MS Exchange
2 10 (22.22%) Exchange Server 2010
3 9 (20.00%) WorkSite
3 9 (20.00%) Exchange Server 2007
4 4 (8.89%) Tuxedo
4 4 (8.89%) SharePoint
5 2 (4.44%) FileNet
5 2 (4.44%) Blackberry Enterprise Server
6 1 (2.22%) Apache
6 1 (2.22%) MQSeries
6 1 (2.22%) WebSphere
Applications
1 18 (40.00%) MS Office
2 16 (35.56%) MS Excel
Cloud Services
1 9 (20.00%) Mimecast
2 1 (2.22%) SaaS
Communications & Networking
1 5 (11.11%) LAN
1 5 (11.11%) WAN
1 5 (11.11%) TCP/IP
1 5 (11.11%) SAN
2 2 (4.44%) DNS
2 2 (4.44%) DHCP
3 1 (2.22%) CTI
3 1 (2.22%) VoIP
3 1 (2.22%) NAS
3 1 (2.22%) Wi-Fi
3 1 (2.22%) Wireless
3 1 (2.22%) Structured Cabling
Database & Business Intelligence
1 20 (44.44%) SQL Server
2 9 (20.00%) SQL Server 2008
2 9 (20.00%) SQL Server 2005
2 9 (20.00%) SQL Server 2012
3 1 (2.22%) Big Data
General
1 16 (35.56%) Finance
2 9 (20.00%) Legal
3 4 (8.89%) Financial Institution
3 4 (8.89%) Investment Banking
3 4 (8.89%) Banking
4 1 (2.22%) Marketing
4 1 (2.22%) Front Office
4 1 (2.22%) Back Office
Libraries, Frameworks & Software Standards
1 8 (17.78%) .NET
2 7 (15.56%) ASP.NET
2 7 (15.56%) ActiveX
3 2 (4.44%) J2EE
4 1 (2.22%) FIXML
4 1 (2.22%) Middleware
4 1 (2.22%) SOAP
4 1 (2.22%) Web Services
4 1 (2.22%) XML
4 1 (2.22%) WAP
4 1 (2.22%) FIX Protocol
Miscellaneous
1 8 (17.78%) Management Information System
2 5 (11.11%) Foreign Exchange (FX)
2 5 (11.11%) Blackberry
3 2 (4.44%) Statistics
4 1 (2.22%) Smartphone
4 1 (2.22%) Enterprise Software
Operating Systems
1 33 (73.33%) Windows
2 17 (37.78%) Windows Server 2008
3 13 (28.89%) Windows Server 2003
4 9 (20.00%) UNIX
5 5 (11.11%) Windows 7
6 4 (8.89%) Windows Vista
7 3 (6.67%) Windows 8
7 3 (6.67%) Windows Server 2012
8 2 (4.44%) Red Hat Enterprise Linux
8 2 (4.44%) Windows XP
8 2 (4.44%) AIX
8 2 (4.44%) Linux
9 1 (2.22%) Mac OS X
Processes & Methodologies
1 15 (33.33%) ITIL
2 9 (20.00%) Time Management
2 9 (20.00%) Mentoring
3 8 (17.78%) Service Management
4 7 (15.56%) BCP
4 7 (15.56%) CRM
5 6 (13.33%) User Acceptance Testing
6 4 (8.89%) Data Modelling
6 4 (8.89%) Problem Management
6 4 (8.89%) Business Analysis
7 3 (6.67%) Project Management
8 2 (4.44%) Migration
8 2 (4.44%) Data Protection
9 1 (2.22%) Disaster Recovery
9 1 (2.22%) ITSM
9 1 (2.22%) Service Delivery
9 1 (2.22%) Change Management
9 1 (2.22%) ITIL V3
9 1 (2.22%) E-Discovery
9 1 (2.22%) Stakeholder Engagement
Programming Languages
1 21 (46.67%) SQL
2 8 (17.78%) VB
3 7 (15.56%) VBA
4 5 (11.11%) T-SQL
4 5 (11.11%) C++
5 4 (8.89%) Java
6 1 (2.22%) Shell Script
6 1 (2.22%) JavaScript
6 1 (2.22%) C
6 1 (2.22%) C#
Qualifications
1 11 (24.44%) Degree
2 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 7 (15.56%) COBIT
1 7 (15.56%) ISO/IEC 27001
2 1 (2.22%) SLA
System Software
1 17 (37.78%) Active Directory
2 9 (20.00%) vSphere
3 7 (15.56%) XenDesktop
4 2 (4.44%) Microsoft App-V
4 2 (4.44%) Hyper-V
5 1 (2.22%) Samba
Systems Management
1 7 (15.56%) AirWatch
2 6 (13.33%) SCCM
3 2 (4.44%) SCOM
Vendors
1 22 (48.89%) Microsoft
2 18 (40.00%) Cisco
2 18 (40.00%) Citrix
3 10 (22.22%) Avaya
4 9 (20.00%) NetApp
5 7 (15.56%) Oracle
6 4 (8.89%) Reuters
6 4 (8.89%) Bloomberg
7 2 (4.44%) AppSense
7 2 (4.44%) VMware
7 2 (4.44%) Red Hat
8 1 (2.22%) Nortel
8 1 (2.22%) IBM
8 1 (2.22%) Apple
8 1 (2.22%) Wall Street Systems
8 1 (2.22%) Barracuda Networks
8 1 (2.22%) Tripwire
8 1 (2.22%) Google
City, London
I.T. Skillfinder
Salary: £40000 - £50000 per annum
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £28000 - £35000 per annum
Posted: 21 days ago