The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Coventry region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 26 29 31
Rank change year-on-year
+3 +2
Contract jobs requiring a Support Analyst 14 7 4
As % of all contract IT jobs located in Coventry 3.74% 2.37% 1.29%
As % of the Job Titles category 4.28% 2.57% 1.42%
Number of daily rates quoted 7 1 0
Average daily rate
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£225 £288 -
Average daily rate % change year-on-year
-21.73% -
UK excluding London average daily rate £205 £250 £210
% change year-on-year
-18.00% +19.04%
Number of hourly rates quoted 6 5 4
Average hourly rate £17.50 £10.00 £14.50
Average hourly rate % change year-on-year
+75.00% -31.03%
90% offered a hourly rate of more than £16.25 £10.00 £11.20
10% offered a hourly rate of more than £18.23 £14.00 £15.00
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Coventry
Contract IT job ads with a match in the
Job Titles category
327 272 282
As % of all contract IT jobs located in Coventry 87.43% 92.20% 90.97%
Number of daily rates quoted 144 108 135
Average daily rate £325 £308 £375
Average daily rate % change year-on-year
+5.69% -18.00%
90% offered a daily rate of more than £225 £135 £225
10% offered a daily rate of more than £463 £421 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 31 24 28
Average hourly rate £22.50 £13.75 £26.00
Average hourly rate % change year-on-year
+63.63% -47.11%
90% offered a hourly rate of more than £15.00 £10.00 £10.00
10% offered a hourly rate of more than £37.80 £37.80 £36.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Coventry

Support Analyst
Daily Rate Trend in Coventry

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Coventry region.

Support Analyst Daily Rate Trend in Coventry

Support Analyst
Hourly Rate Trend in Coventry

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Coventry region.

Support Analyst Hourly Rate Trend in Coventry

Support Analyst
Top 30 Related IT Skills in Coventry

For the 6 months to 19 September 2014, IT contractor jobs across the Coventry region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 16 (69.57%) Windows
2 14 (60.87%) ITIL
3 13 (56.52%) SLA
3 13 (56.52%) Microsoft
4 10 (43.48%) Active Directory
4 10 (43.48%) Citrix
5 9 (39.13%) Lotus
5 9 (39.13%) SQL
6 8 (34.78%) MS Office
6 8 (34.78%) IBM Notes
7 7 (30.43%) UNIX
8 4 (17.39%) Problem Management
8 4 (17.39%) MCSE
8 4 (17.39%) Microsoft Certification
8 4 (17.39%) HP
9 3 (13.04%) Dell
9 3 (13.04%) MVS
9 3 (13.04%) Windows NT
10 2 (8.70%) Linux
10 2 (8.70%) LAN
10 2 (8.70%) VoIP
10 2 (8.70%) TCP/IP
10 2 (8.70%) Lotus Domino
11 1 (4.35%) Windows Server 2003
11 1 (4.35%) Blackberry
11 1 (4.35%) CAD
11 1 (4.35%) CAE
11 1 (4.35%) Cisco Certification
11 1 (4.35%) SAN
11 1 (4.35%) Red Hat

Support Analyst
Top Related IT Skills in Coventry by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Coventry region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (34.78%) IBM Notes
2 2 (8.70%) Lotus Domino
Applications
1 8 (34.78%) MS Office
Communications & Networking
1 2 (8.70%) LAN
1 2 (8.70%) VoIP
1 2 (8.70%) TCP/IP
2 1 (4.35%) SAN
General
1 1 (4.35%) Automotive
Miscellaneous
1 1 (4.35%) Blackberry
1 1 (4.35%) Management Information System
1 1 (4.35%) Analytical Skills
Operating Systems
1 16 (69.57%) Windows
2 7 (30.43%) UNIX
3 3 (13.04%) MVS
3 3 (13.04%) Windows NT
4 2 (8.70%) Linux
5 1 (4.35%) Windows Server 2003
5 1 (4.35%) Windows CE
5 1 (4.35%) HPUX
5 1 (4.35%) Windows Server 2008
5 1 (4.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (60.87%) ITIL
2 4 (17.39%) Problem Management
3 1 (4.35%) CAD
3 1 (4.35%) CAE
3 1 (4.35%) PLM
3 1 (4.35%) Data Management
3 1 (4.35%) Incident Management
Programming Languages
1 9 (39.13%) SQL
Qualifications
1 4 (17.39%) MCSE
1 4 (17.39%) Microsoft Certification
2 1 (4.35%) Cisco Certification
2 1 (4.35%) CCNA
Quality Assurance & Compliance
1 13 (56.52%) SLA
System Software
1 10 (43.48%) Active Directory
Vendors
1 13 (56.52%) Microsoft
2 10 (43.48%) Citrix
3 9 (39.13%) Lotus
4 4 (17.39%) HP
5 3 (13.04%) Dell
6 1 (4.35%) Red Hat
6 1 (4.35%) Cisco
6 1 (4.35%) VMware
Coventry, Warwickshire
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