The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Coventry region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 33 32 35
Rank change year-on-year
-1 +3
Permanent jobs requiring a Support Analyst 31 30 20
As % of all permanent IT jobs located in Coventry 5.11% 5.11% 4.82%
As % of the Job Titles category 5.31% 5.39% 5.10%
Number of salaries quoted 27 28 17
Average salary £30,000 £31,000 £29,000
Average salary % change year-on-year
-3.22% +6.89%
90% offered a salary of more than £25,000 £24,700 £28,700
10% offered a salary of more than £32,500 £44,000 £35,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Coventry region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Coventry
Permanent IT job ads with a match in the
Job Titles category
584 557 392
As % of all permanent IT jobs located in Coventry 96.21% 94.89% 94.46%
Number of salaries quoted 507 409 351
Average salary £40,000 £35,500 £34,000
Average salary % change year-on-year
+12.67% +4.41%
90% offered a salary of more than £25,500 £23,000 £27,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Coventry

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Coventry region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Coventry

Support Analyst
Salary Trend in Coventry

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Coventry region.

Support Analyst Salary Trend in Coventry

Support Analyst
Salary Histogram in Coventry

This chart provides a salary histogram for IT jobs citing Support Analyst across the Coventry region over the 3 months to 21 August 2014.

Support Analyst Salary Histogram in Coventry

Support Analyst
Top 30 Related IT Skills in Coventry

For the 6 months to 21 August 2014, IT jobs across the Coventry region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 26 (50.00%) SQL
2 22 (42.31%) Windows
3 17 (32.69%) Microsoft
4 14 (26.92%) Java
4 14 (26.92%) Degree
5 13 (25.00%) J2EE
5 13 (25.00%) Oracle
5 13 (25.00%) Struts
5 13 (25.00%) Linux
5 13 (25.00%) Apache
5 13 (25.00%) Tomcat
5 13 (25.00%) Sun
5 13 (25.00%) Sun Certification
5 13 (25.00%) Hibernate
5 13 (25.00%) Agile Software Development
5 13 (25.00%) OCPJP
5 13 (25.00%) OCMJD
5 13 (25.00%) Spring
5 13 (25.00%) Software Engineering
5 13 (25.00%) Computer Science
5 13 (25.00%) Windows Server 2008
6 12 (23.08%) ITIL
7 11 (21.15%) SQL Server
7 11 (21.15%) MS Excel
8 8 (15.38%) .NET
9 6 (11.54%) C#
9 6 (11.54%) ASP.NET
9 6 (11.54%) SharePoint
9 6 (11.54%) Microsoft Certification
10 5 (9.62%) PHP

Support Analyst
Top Related IT Skills in Coventry by Category

For the 6 months to 21 August 2014, IT jobs across the Coventry region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (25.00%) Apache
1 13 (25.00%) Tomcat
2 6 (11.54%) SharePoint
3 4 (7.69%) MS Exchange
3 4 (7.69%) IIS
4 3 (5.77%) Moodle
5 2 (3.85%) SharePoint 2010
5 2 (3.85%) Exchange Server 2010
5 2 (3.85%) Blackberry Enterprise Server
6 1 (1.92%) Exchange Server 2003
6 1 (1.92%) Exchange Server 2007
6 1 (1.92%) Exchange Server 2013
6 1 (1.92%) Lync
Applications
1 11 (21.15%) MS Excel
2 5 (9.62%) MS Office
3 2 (3.85%) MS Project
4 1 (1.92%) MS Visio
4 1 (1.92%) MS PowerPoint
Business Applications
1 4 (7.69%) Dynamics CRM
Communications & Networking
1 5 (9.62%) TCP/IP
1 5 (9.62%) Firewall
2 3 (5.77%) LAN
2 3 (5.77%) WAN
3 2 (3.85%) Internet
3 2 (3.85%) NetScaler
4 1 (1.92%) MPLS
4 1 (1.92%) Wi-Fi
4 1 (1.92%) Wireless
4 1 (1.92%) Symposium
4 1 (1.92%) IP Telephony
4 1 (1.92%) Cisco PIX
4 1 (1.92%) Cisco ASA
4 1 (1.92%) DHCP
4 1 (1.92%) VoIP
4 1 (1.92%) VPN
4 1 (1.92%) DNS
4 1 (1.92%) SAN
Database & Business Intelligence
1 11 (21.15%) SQL Server
2 5 (9.62%) SQL Server Reporting Services
3 3 (5.77%) SQL Server 2008
4 2 (3.85%) Relational Database
4 2 (3.85%) Crystal Reports
Development Applications
1 2 (3.85%) Git (software)
General
1 4 (7.69%) Finance
2 3 (5.77%) Aerospace
3 2 (3.85%) Manufacturing
3 2 (3.85%) Telecoms
4 1 (1.92%) Retail
4 1 (1.92%) Automotive
Libraries, Frameworks & Software Standards
1 13 (25.00%) J2EE
1 13 (25.00%) Hibernate
1 13 (25.00%) Spring
1 13 (25.00%) Struts
2 8 (15.38%) .NET
3 6 (11.54%) ASP.NET
4 5 (9.62%) .NET Framework
4 5 (9.62%) ASP.NET MVC
5 3 (5.77%) Web Services
5 3 (5.77%) WCF
6 2 (3.85%) Django
6 2 (3.85%) HTML
6 2 (3.85%) CSS
7 1 (1.92%) COM
Miscellaneous
1 13 (25.00%) Computer Science
2 3 (5.77%) iSeries
2 3 (5.77%) AS400
2 3 (5.77%) E-Learning
2 3 (5.77%) VLE
3 2 (3.85%) Replication
Operating Systems
1 22 (42.31%) Windows
2 13 (25.00%) Linux
2 13 (25.00%) Windows Server 2008
3 5 (9.62%) Windows Server 2003
4 2 (3.85%) i5/OS
4 2 (3.85%) Windows XP
4 2 (3.85%) OS/400
4 2 (3.85%) Windows 7
4 2 (3.85%) Windows 8
4 2 (3.85%) Windows Server 2012
5 1 (1.92%) Windows 2000 Server
Processes & Methodologies
1 13 (25.00%) Agile Software Development
1 13 (25.00%) Software Engineering
2 12 (23.08%) ITIL
3 5 (9.62%) CRM
3 5 (9.62%) MVC
4 4 (7.69%) Network Monitoring
5 3 (5.77%) Unit Testing
5 3 (5.77%) Continuous Integration
6 2 (3.85%) Problem Management
6 2 (3.85%) Root Cause Analysis
6 2 (3.85%) Migration
6 2 (3.85%) Service Delivery
7 1 (1.92%) Change Management
7 1 (1.92%) Disaster Recovery
7 1 (1.92%) ERP
7 1 (1.92%) Stakeholder Management
7 1 (1.92%) Incident Management
7 1 (1.92%) Stakeholder Engagement
7 1 (1.92%) Process Improvement
Programming Languages
1 26 (50.00%) SQL
2 14 (26.92%) Java
3 6 (11.54%) C#
4 5 (9.62%) PHP
5 2 (3.85%) JavaScript
5 2 (3.85%) Perl
5 2 (3.85%) T-SQL
5 2 (3.85%) Python
6 1 (1.92%) FoxPro (VFP)
Qualifications
1 14 (26.92%) Degree
2 13 (25.00%) Sun Certification
2 13 (25.00%) OCPJP
2 13 (25.00%) OCMJD
3 6 (11.54%) Microsoft Certification
4 4 (7.69%) MCTS
5 2 (3.85%) MCITP
5 2 (3.85%) MCP
5 2 (3.85%) MCSE
5 2 (3.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.85%) SLA
2 1 (1.92%) Sarbanes-Oxley
System Software
1 5 (9.62%) Active Directory
2 4 (7.69%) XenApp
3 3 (5.77%) XenDesktop
4 2 (3.85%) vSphere
4 2 (3.85%) VMware ESXi
5 1 (1.92%) Microsoft App-V
5 1 (1.92%) VMware Infrastructure
5 1 (1.92%) Forefront TMG
5 1 (1.92%) IAG
5 1 (1.92%) UAG
Systems Management
1 3 (5.77%) SCCM
2 2 (3.85%) Zenoss
2 2 (3.85%) WhatsUp Gold
3 1 (1.92%) Symantec Enterprise Vault
3 1 (1.92%) Cacti
3 1 (1.92%) WSUS
Vendors
1 17 (32.69%) Microsoft
2 13 (25.00%) Sun
2 13 (25.00%) Oracle
3 4 (7.69%) Citrix
3 4 (7.69%) VMware
4 2 (3.85%) NetApp
4 2 (3.85%) Cisco
4 2 (3.85%) IBM
5 1 (1.92%) CA
5 1 (1.92%) HP
5 1 (1.92%) EMC
5 1 (1.92%) CheckPoint
5 1 (1.92%) Salesforce.com
5 1 (1.92%) Symantec
5 1 (1.92%) Casewise
5 1 (1.92%) SolarWinds
Coventry, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £27000 - £31000 per annum + Benefits
Posted: Yesterday
Coventry
Hays IT - Uk Posting account
Salary: £23240.00 - £25526.00 per annum + Benefits
Posted: 21 days ago