The statistics below represent IT contracts advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 100 89 77
Rank change year-on-year
-11 -12
Contract jobs requiring a Support Analyst 42 32 43
As % of all contract IT jobs located in the West Midlands 1.39% 1.34% 1.83%
As % of the Job Titles category 1.47% 1.40% 1.94%
Number of daily rates quoted 23 15 14
Median daily rate £205 £190 £250
Median daily rate % change year-on-year
+7.89% -24.00%
90% offered a daily rate of more than £96 £120 £155
10% offered a daily rate of more than £341 £330 £332
UK excluding London median daily rate £225 £225 £200
% change year-on-year
- +12.50%
Number of hourly rates quoted 6 10 21
Median hourly rate £12.25 £16.55 £16.00
Median hourly rate % change year-on-year
-25.98% +3.43%
90% offered a hourly rate of more than £11.00 £10.63 £10.95
10% offered a hourly rate of more than £29.25 £28.70 £20.00
UK excluding London median hourly rate £14.00 £13.75 £15.00
% change year-on-year
+1.81% -8.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2857 2280 2221
As % of all contract IT jobs located in the West Midlands 94.67% 95.32% 94.27%
Number of daily rates quoted 1694 1397 1164
Median daily rate £398 £350 £350
Median daily rate % change year-on-year
+13.57% -
90% offered a daily rate of more than £234 £219 £213
10% offered a daily rate of more than £500 £500 £488
UK excluding London median daily rate £398 £368 £350
% change year-on-year
+8.16% +5.00%
Number of hourly rates quoted 92 136 195
Median hourly rate £17.00 £17.00 £16.00
Median hourly rate % change year-on-year
- +6.25%
90% offered a hourly rate of more than £10.96 £11.00 £7.50
10% offered a hourly rate of more than £39.00 £32.50 £35.50
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 24 June 2016.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 24 June 2016.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire 0 11 £240 -49.47%
Birmingham -8 5 £95 -50.00% 3
Staffordshire - 5 £300 - 1
Coventry -9 4 £129 -48.60% 2
Shropshire -30 4 £375 -
Worcestershire -6 3 £290 +142.67% 1
Dudley -1 2 £90 -28.00%
Walsall - 2 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 June 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Support Analyst in the job title.

1 29 (39.19%) Windows
2 21 (28.38%) ITIL
3 19 (25.68%) Microsoft
4 16 (21.62%) Active Directory
4 16 (21.62%) Windows Server
5 11 (14.86%) Windows 7
6 10 (13.51%) Analytical Skills
6 10 (13.51%) MS Office
6 10 (13.51%) MS Excel
7 9 (12.16%) Oracle
7 9 (12.16%) Office 365
8 8 (10.81%) Windows Server 2012
8 8 (10.81%) Windows Server 2008
8 8 (10.81%) HP
8 8 (10.81%) NHS
9 7 (9.46%) SQL
10 6 (8.11%) Finance
10 6 (8.11%) Unix
10 6 (8.11%) MS Exchange
10 6 (8.11%) Microsoft Certification
10 6 (8.11%) SLA
11 5 (6.76%) Cisco
11 5 (6.76%) Windows XP
11 5 (6.76%) Citrix
11 5 (6.76%) Service Management
11 5 (6.76%) Windows Server 2003
11 5 (6.76%) Oracle Payroll
11 5 (6.76%) Migration
11 5 (6.76%) Hyper-V
12 4 (5.41%) Microsoft Azure

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.11%) MS Exchange
2 3 (4.05%) BizTalk Server
2 3 (4.05%) Documentum
3 2 (2.70%) Blackberry Enterprise Server
3 2 (2.70%) Exchange Server 2007
3 2 (2.70%) Exchange Server 2010
3 2 (2.70%) Oracle Self-Service HR
3 2 (2.70%) SharePoint
4 1 (1.35%) Exchange Server 2003
4 1 (1.35%) IIS
4 1 (1.35%) MQSeries
Applications
1 10 (13.51%) MS Excel
1 10 (13.51%) MS Office
2 1 (1.35%) MS Project
2 1 (1.35%) Spreadsheet
Business Applications
1 5 (6.76%) Oracle Payroll
2 3 (4.05%) Dynamics AX
3 2 (2.70%) Exstream
4 1 (1.35%) Infor LN
4 1 (1.35%) Northgate Housing
Cloud Services
1 9 (12.16%) Office 365
2 4 (5.41%) Microsoft Azure
3 3 (4.05%) Google Apps
4 1 (1.35%) Adobe Creative Cloud
4 1 (1.35%) SaaS
4 1 (1.35%) SuccessFactors
Communications & Networking
1 4 (5.41%) DHCP
2 3 (4.05%) DNS
2 3 (4.05%) LAN
2 3 (4.05%) WAN
3 1 (1.35%) Cisco IOS
3 1 (1.35%) DSL
3 1 (1.35%) Firewall
3 1 (1.35%) IMAP
3 1 (1.35%) Internet
3 1 (1.35%) Intranet
3 1 (1.35%) IP Telephony
3 1 (1.35%) Remote Desktop
3 1 (1.35%) SMTP
3 1 (1.35%) Structured Cabling
3 1 (1.35%) TCP/IP
3 1 (1.35%) Unified Communications
3 1 (1.35%) VoIP
3 1 (1.35%) VPN
3 1 (1.35%) Wi-Fi
3 1 (1.35%) Wireless
Database & Business Intelligence
1 4 (5.41%) SQL Server
2 3 (4.05%) Relational Database
3 2 (2.70%) RDBMS
4 1 (1.35%) SQL Server 2005
4 1 (1.35%) SQL Server 2008
4 1 (1.35%) SQL Server Reporting Services
Development Applications
1 1 (1.35%) Eclipse
General
1 6 (8.11%) Finance
2 4 (5.41%) Banking
2 4 (5.41%) Investment Banking
3 3 (4.05%) Front Office
3 3 (4.05%) Retail
4 2 (2.70%) Manufacturing
5 1 (1.35%) Advertising
5 1 (1.35%) Automotive
5 1 (1.35%) Back Office
5 1 (1.35%) Legal
5 1 (1.35%) Military
5 1 (1.35%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.70%) EDI
2 1 (1.35%) MAPI
2 1 (1.35%) XML
Miscellaneous
1 10 (13.51%) Analytical Skills
2 8 (10.81%) NHS
3 4 (5.41%) Derivative
3 4 (5.41%) Fintech
3 4 (5.41%) Virtual Team
4 3 (4.05%) Blackberry
4 3 (4.05%) Equities
4 3 (4.05%) Fixed Income
5 2 (2.70%) Data Centre
5 2 (2.70%) EPoS
5 2 (2.70%) Management Information System
5 2 (2.70%) PKI
6 1 (1.35%) AS400
6 1 (1.35%) Client/Server
6 1 (1.35%) Computer Science
6 1 (1.35%) Driving Licence
6 1 (1.35%) Foreign Exchange (FX)
6 1 (1.35%) Smartphone
6 1 (1.35%) SystemC
Operating Systems
1 29 (39.19%) Windows
2 16 (21.62%) Windows Server
3 11 (14.86%) Windows 7
4 8 (10.81%) Windows Server 2008
4 8 (10.81%) Windows Server 2012
5 6 (8.11%) Unix
6 5 (6.76%) Windows Server 2003
6 5 (6.76%) Windows XP
7 3 (4.05%) Android
7 3 (4.05%) Linux
7 3 (4.05%) Windows 10
8 2 (2.70%) Windows 2000
8 2 (2.70%) Windows 8
9 1 (1.35%) AIX
9 1 (1.35%) Fedora
9 1 (1.35%) Mac OS X
9 1 (1.35%) Ubuntu
Processes & Methodologies
1 21 (28.38%) ITIL
2 5 (6.76%) Migration
2 5 (6.76%) Service Management
3 4 (5.41%) Asset Management
3 4 (5.41%) Change Management
3 4 (5.41%) Data Management
3 4 (5.41%) Electronic Trading
3 4 (5.41%) ERP
3 4 (5.41%) Project Management
4 3 (4.05%) Business Intelligence
4 3 (4.05%) CRM
4 3 (4.05%) Logistics
4 3 (4.05%) Service Delivery
5 2 (2.70%) Configuration Management
5 2 (2.70%) Data Analysis
5 2 (2.70%) Incident Management
5 2 (2.70%) ITSM
5 2 (2.70%) Project Planning
5 2 (2.70%) Software Testing
5 2 (2.70%) User Acceptance Testing
Programming Languages
1 7 (9.46%) SQL
2 4 (5.41%) Perl
3 2 (2.70%) Java
4 1 (1.35%) C
4 1 (1.35%) PowerShell
4 1 (1.35%) VBScript
Qualifications
1 6 (8.11%) Microsoft Certification
2 4 (5.41%) MCP
2 4 (5.41%) MCSE
3 2 (2.70%) A+ Certification
3 2 (2.70%) BPSS Clearance
3 2 (2.70%) CCNA
3 2 (2.70%) CCNP
3 2 (2.70%) Cisco Certification
3 2 (2.70%) Degree
3 2 (2.70%) Security Cleared
4 1 (1.35%) ITIL Certification
4 1 (1.35%) ITIL Foundation Certificate
4 1 (1.35%) MCSA
4 1 (1.35%) SC Cleared
Quality Assurance & Compliance
1 6 (8.11%) SLA
2 2 (2.70%) Disclosure Scotland
System Software
1 16 (21.62%) Active Directory
2 5 (6.76%) Hyper-V
3 2 (2.70%) Virtual Machines
3 2 (2.70%) VMware Infrastructure
4 1 (1.35%) Virtual Desktop
Systems Management
1 2 (2.70%) AirWatch
1 2 (2.70%) SCOM
1 2 (2.70%) SCOrch
2 1 (1.35%) Backup Exec
2 1 (1.35%) SCCM
Vendors
1 19 (25.68%) Microsoft
2 9 (12.16%) Oracle
3 8 (10.81%) HP
4 5 (6.76%) Cisco
4 5 (6.76%) Citrix
5 4 (5.41%) Google
5 4 (5.41%) VMware
6 3 (4.05%) EMC
6 3 (4.05%) SAP
7 2 (2.70%) Dell
7 2 (2.70%) Kaspersky
7 2 (2.70%) LANDesk
8 1 (1.35%) Canon
8 1 (1.35%) Infor
8 1 (1.35%) Jaspersoft
8 1 (1.35%) Northgate
8 1 (1.35%) Panasonic
8 1 (1.35%) Pega
8 1 (1.35%) ServiceNow
8 1 (1.35%) Veeam