The statistics below represent IT contracts advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 105 90 54
Rank change year-on-year
-15 -36
Contract jobs requiring a Support Analyst 39 35 73
As % of all contract IT jobs located in the West Midlands 1.22% 1.38% 2.84%
As % of the Job Titles category 1.28% 1.47% 3.02%
Number of daily rates quoted 16 16 29
Median daily rate £183 £174 £213
Median daily rate % change year-on-year
+5.03% -18.23%
90% offered a daily rate of more than £125 £100 £148
10% offered a daily rate of more than £350 £241 £304
UK excluding London median daily rate £220 £286 £200
% change year-on-year
-23.07% +43.00%
Number of hourly rates quoted 9 15 20
Median hourly rate £15.00 £14.92 £16.25
Median hourly rate % change year-on-year
+0.53% -8.18%
90% offered a hourly rate of more than £11.60 £10.67 £9.40
10% offered a hourly rate of more than £17.80 £18.25 £20.05
UK excluding London median hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3053 2384 2414
As % of all contract IT jobs located in the West Midlands 95.17% 94.30% 93.93%
Number of daily rates quoted 1831 1377 1214
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £250 £238 £188
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 120 150 166
Median hourly rate £14.75 £15.00 £17.00
Median hourly rate % change year-on-year
-1.66% -11.76%
90% offered a hourly rate of more than £10.00 £10.14 £9.50
10% offered a hourly rate of more than £40.00 £34.20 £32.93
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 25 September 2016.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +7 12 £148 -15.10% 2
Birmingham -6 6 £128 -36.16% 4
Coventry -19 6 £195 +95.00% 2
Worcestershire -3 3 - - 1
Herefordshire - 3 £313 -
Shropshire - 3 - - 2
Walsall - 2 £125 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 September 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Support Analyst in the job title.

1 34 (41.98%) Windows
2 20 (24.69%) Microsoft
3 19 (23.46%) ITIL
4 17 (20.99%) Active Directory
5 14 (17.28%) MS Office
5 14 (17.28%) Windows Server
6 12 (14.81%) Office 365
7 11 (13.58%) SLA
7 11 (13.58%) Windows 7
8 10 (12.35%) Analytical Skills
9 9 (11.11%) Finance
9 9 (11.11%) MS Exchange
9 9 (11.11%) Oracle
10 8 (9.88%) Windows Server 2008
10 8 (9.88%) MS Excel
11 7 (8.64%) Citrix
12 6 (7.41%) HP
12 6 (7.41%) Windows Server 2003
12 6 (7.41%) Project Management
12 6 (7.41%) Windows XP
12 6 (7.41%) Windows 10
13 5 (6.17%) Data Centre
13 5 (6.17%) Microsoft Azure
13 5 (6.17%) Migration
13 5 (6.17%) Blackberry
13 5 (6.17%) Service Management
13 5 (6.17%) Change Management
13 5 (6.17%) Microsoft Certification
13 5 (6.17%) ERP
13 5 (6.17%) Cisco

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (11.11%) MS Exchange
2 3 (3.70%) BizTalk Server
2 3 (3.70%) Documentum
2 3 (3.70%) Exchange Server 2003
2 3 (3.70%) Exchange Server 2007
3 2 (2.47%) Blackberry Enterprise Server
3 2 (2.47%) Exchange Server 2010
3 2 (2.47%) SharePoint
3 2 (2.47%) SharePoint 2010
3 2 (2.47%) Skype for Business
4 1 (1.23%) Apache
4 1 (1.23%) CMS
4 1 (1.23%) IIS
4 1 (1.23%) JBoss
4 1 (1.23%) MindAlign
4 1 (1.23%) Oracle Application Server
4 1 (1.23%) Oracle HTTP Server
4 1 (1.23%) Oracle Self-Service HR
4 1 (1.23%) Oracle Workflow
4 1 (1.23%) WebLogic
Applications
1 14 (17.28%) MS Office
2 8 (9.88%) MS Excel
3 1 (1.23%) MS Project
Business Applications
1 2 (2.47%) Dynamics AX
1 2 (2.47%) Exstream
2 1 (1.23%) Infor LN
2 1 (1.23%) Northgate Housing
2 1 (1.23%) Oracle HRMS
Cloud Services
1 12 (14.81%) Office 365
2 5 (6.17%) Microsoft Azure
3 2 (2.47%) Google Apps
4 1 (1.23%) Amazon AWS
4 1 (1.23%) SaaS
4 1 (1.23%) SuccessFactors
Communications & Networking
1 4 (4.94%) TCP/IP
2 2 (2.47%) DHCP
2 2 (2.47%) WAN
3 1 (1.23%) Cisco IOS
3 1 (1.23%) DNS
3 1 (1.23%) DSL
3 1 (1.23%) Ethernet
3 1 (1.23%) HTTP
3 1 (1.23%) IMAP
3 1 (1.23%) Internet
3 1 (1.23%) Intranet
3 1 (1.23%) IP Telephony
3 1 (1.23%) OpenLDAP
3 1 (1.23%) S/MIME
3 1 (1.23%) SMS
3 1 (1.23%) SMTP
3 1 (1.23%) SSL
3 1 (1.23%) Structured Cabling
3 1 (1.23%) VPN
Database & Business Intelligence
1 5 (6.17%) SQL Server
2 2 (2.47%) BusinessObjects
3 1 (1.23%) Hadoop
3 1 (1.23%) HBase
3 1 (1.23%) Oracle Database
3 1 (1.23%) Oracle Discoverer
3 1 (1.23%) Pentaho
3 1 (1.23%) PostgreSQL
3 1 (1.23%) Relational Database
3 1 (1.23%) SQL Server Reporting Services
Development Applications
1 1 (1.23%) Eclipse
1 1 (1.23%) PVCS
General
1 9 (11.11%) Finance
2 2 (2.47%) Back Office
2 2 (2.47%) Retail
3 1 (1.23%) Advertising
3 1 (1.23%) Automotive
3 1 (1.23%) Legal
3 1 (1.23%) Manufacturing
3 1 (1.23%) Military
3 1 (1.23%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.94%) .NET
2 2 (2.47%) EDI
2 2 (2.47%) XML
3 1 (1.23%) LAPP Stack
3 1 (1.23%) SAML
Miscellaneous
1 10 (12.35%) Analytical Skills
2 5 (6.17%) Blackberry
2 5 (6.17%) Data Centre
3 3 (3.70%) Management Information System
4 2 (2.47%) Driving Licence
4 2 (2.47%) NHS
5 1 (1.23%) Client/Server
5 1 (1.23%) Computer Science
5 1 (1.23%) EPoS
5 1 (1.23%) PKI
5 1 (1.23%) Pocket PC
5 1 (1.23%) Smartphone
5 1 (1.23%) Statistics
5 1 (1.23%) SystemC
Operating Systems
1 34 (41.98%) Windows
2 14 (17.28%) Windows Server
3 11 (13.58%) Windows 7
4 8 (9.88%) Windows Server 2008
5 6 (7.41%) Windows 10
5 6 (7.41%) Windows Server 2003
5 6 (7.41%) Windows XP
6 5 (6.17%) Unix
7 4 (4.94%) Windows Server 2012
8 3 (3.70%) Linux
8 3 (3.70%) Solaris
9 2 (2.47%) Windows 2000
10 1 (1.23%) AIX
10 1 (1.23%) Android
10 1 (1.23%) Apple iOS
10 1 (1.23%) CentOS
10 1 (1.23%) SUSE
10 1 (1.23%) Windows 8
Processes & Methodologies
1 19 (23.46%) ITIL
2 6 (7.41%) Project Management
3 5 (6.17%) Change Management
3 5 (6.17%) ERP
3 5 (6.17%) Migration
3 5 (6.17%) Service Management
4 4 (4.94%) Asset Management
5 3 (3.70%) Business Intelligence
5 3 (3.70%) Data Analysis
5 3 (3.70%) Root Cause Analysis
5 3 (3.70%) Service Delivery
5 3 (3.70%) Service Desk Management
5 3 (3.70%) Software Deployment
6 2 (2.47%) Change Control
6 2 (2.47%) Configuration Management
6 2 (2.47%) CRM
6 2 (2.47%) Cybersecurity
6 2 (2.47%) ITSM
6 2 (2.47%) Logistics
6 2 (2.47%) Open Source
Programming Languages
1 5 (6.17%) SQL
2 4 (4.94%) VB.NET
3 3 (3.70%) C#
3 3 (3.70%) Java
4 1 (1.23%) C
4 1 (1.23%) Perl
4 1 (1.23%) PL/SQL
4 1 (1.23%) Python
Qualifications
1 5 (6.17%) Microsoft Certification
2 3 (3.70%) MCP
2 3 (3.70%) Security Cleared
3 2 (2.47%) Degree
3 2 (2.47%) ITIL Certification
3 2 (2.47%) ITIL Foundation Certificate
3 2 (2.47%) MCSA
3 2 (2.47%) MCSE
3 2 (2.47%) SC Cleared
4 1 (1.23%) BPSS Clearance
4 1 (1.23%) DV Cleared
Quality Assurance & Compliance
1 11 (13.58%) SLA
System Software
1 17 (20.99%) Active Directory
2 1 (1.23%) Citrix Presentation Server
2 1 (1.23%) Sendmail
2 1 (1.23%) Tivoli Workload Scheduler
2 1 (1.23%) XenApp
Systems Management
1 2 (2.47%) AirWatch
1 2 (2.47%) NetBackup
1 2 (2.47%) SCCM
2 1 (1.23%) Microsoft Intune
2 1 (1.23%) Norton AntiVirus
2 1 (1.23%) OpenView Configuration Management
2 1 (1.23%) Oracle Identity Management
2 1 (1.23%) Oracle Identity Manager
2 1 (1.23%) Tivoli
Vendors
1 20 (24.69%) Microsoft
2 9 (11.11%) Oracle
3 7 (8.64%) Citrix
4 6 (7.41%) HP
5 5 (6.17%) Cisco
6 3 (3.70%) EMC
6 3 (3.70%) SAP
6 3 (3.70%) VMware
7 2 (2.47%) Dell
7 2 (2.47%) Google
7 2 (2.47%) Kaspersky
7 2 (2.47%) LANDesk
7 2 (2.47%) Symantec
8 1 (1.23%) Cloudera
8 1 (1.23%) Infor
8 1 (1.23%) Jaspersoft
8 1 (1.23%) Northgate
8 1 (1.23%) Panasonic
8 1 (1.23%) Pega
8 1 (1.23%) Proofpoint
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
Rugby, Warwickshire
Ashdown IT
Rate: £180 per day
Posted: 4 days ago
Birmingham, West Midlands (County)
QUANTICA
Rate: £300 - £350 per annum
Posted: 6 days ago