The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 73 82 68
Rank change year-on-year
+9 -14
Contract jobs requiring a Support Analyst 52 34 33
As % of all contract IT jobs located in the West Midlands 2.04% 1.45% 1.97%
As % of the Job Titles category 2.19% 1.60% 2.13%
Number of daily rates quoted 28 13 11
Average daily rate
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of your Daily Rate
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£215 £250 £230
Average daily rate % change year-on-year
-14.00% +8.69%
90% offered a daily rate of more than £125 £128 £140
10% offered a daily rate of more than £330 £330 £575
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 12 11 7
Average hourly rate £17.30 £16.00 £11.50
Average hourly rate % change year-on-year
+8.12% +39.13%
90% offered a hourly rate of more than £11.00 £10.95 £10.00
10% offered a hourly rate of more than £29.60 £16.75 £16.70
UK excluding London average hourly rate £13.41 £14.50 £14.00
% change year-on-year
-7.55% +3.57%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2370 2131 1548
As % of all contract IT jobs located in the West Midlands 92.98% 91.19% 92.25%
Number of daily rates quoted 1457 1102 702
Average daily rate £368 £350 £325
Average daily rate % change year-on-year
+5.00% +7.69%
90% offered a daily rate of more than £225 £220 £215
10% offered a daily rate of more than £500 £480 £498
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 136 163 132
Average hourly rate £18.00 £16.00 £19.50
Average hourly rate % change year-on-year
+12.50% -17.94%
90% offered a hourly rate of more than £10.70 £9.93 £10.00
10% offered a hourly rate of more than £35.00 £35.00 £37.80
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 22 May 2015.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 22 May 2015.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +9 12 £325 +35.41% 4
Coventry +11 11 £215 -14.00% 4
Birmingham -1 10 £190 +52.00% 3
Dudley -3 6 £125 -
Staffordshire -9 4 £245 - 2
Worcestershire -1 2 £124 -49.38% 1
Solihull - 2 - - 1
Shropshire -6 1 - - 2
West Bromwich - 1 - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 52 (46.43%) ITIL
2 50 (44.64%) Windows
3 49 (43.75%) Microsoft
4 32 (28.57%) Active Directory
5 27 (24.11%) Analytical Skills
6 26 (23.21%) MS Office
7 22 (19.64%) Linux
8 19 (16.96%) Citrix
8 19 (16.96%) SLA
9 18 (16.07%) MS Excel
10 17 (15.18%) LAN
10 17 (15.18%) WAN
11 16 (14.29%) HP
12 14 (12.50%) HPUX
12 14 (12.50%) Windows Server 2008
13 13 (11.61%) Windows XP
14 11 (9.82%) MS Exchange
14 11 (9.82%) Hyper-V
15 10 (8.93%) Windows 7
15 10 (8.93%) VMware
16 9 (8.04%) Windows Server 2003
16 9 (8.04%) Knowledge Management
16 9 (8.04%) Microsoft Azure
17 8 (7.14%) Security Cleared
17 8 (7.14%) Incident Management
17 8 (7.14%) Lotus
17 8 (7.14%) Blackberry
17 8 (7.14%) DHCP
17 8 (7.14%) DNS
17 8 (7.14%) SQL Server

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.82%) MS Exchange
2 7 (6.25%) IBM Notes
3 5 (4.46%) Lotus Domino
4 4 (3.57%) SharePoint
5 3 (2.68%) Exchange Server 2013
6 2 (1.79%) Exchange Server 2010
6 2 (1.79%) Blackberry Enterprise Server
6 2 (1.79%) Tomcat
6 2 (1.79%) WebLogic
7 1 (0.89%) BizTalk Server
7 1 (0.89%) Lync
7 1 (0.89%) Adobe Experience Manager
Applications
1 26 (23.21%) MS Office
2 18 (16.07%) MS Excel
3 2 (1.79%) MS PowerPoint
4 1 (0.89%) Open Workbench
Business Applications
1 2 (1.79%) CA PPM
2 1 (0.89%) SAP FI
2 1 (0.89%) Oracle Utilities
2 1 (0.89%) SAP BPC
Cloud Services
1 9 (8.04%) Microsoft Azure
2 3 (2.68%) Google Apps
3 1 (0.89%) Office 365
Communications & Networking
1 17 (15.18%) LAN
1 17 (15.18%) WAN
2 8 (7.14%) DHCP
2 8 (7.14%) DNS
3 4 (3.57%) TCP/IP
4 2 (1.79%) iSCSI
4 2 (1.79%) Firewall
4 2 (1.79%) Wireless
4 2 (1.79%) SAN
4 2 (1.79%) VPN
5 1 (0.89%) SMTP
5 1 (0.89%) VoIP
5 1 (0.89%) Cisco ASA
Database & Business Intelligence
1 8 (7.14%) SQL Server
2 2 (1.79%) SQL Server Integration Services
2 2 (1.79%) MySQL
3 1 (0.89%) Oracle Reports
3 1 (0.89%) Data Mining
3 1 (0.89%) SQL Server 2012
Development Applications
1 2 (1.79%) Visual Studio
2 1 (0.89%) TeamCity
General
1 7 (6.25%) Finance
1 7 (6.25%) Automotive
2 3 (2.68%) Manufacturing
3 1 (0.89%) Local Government
3 1 (0.89%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.79%) ASP.NET
1 2 (1.79%) .NET
2 1 (0.89%) SAP PI
2 1 (0.89%) XMPP
2 1 (0.89%) Oracle GoldenGate
Miscellaneous
1 27 (24.11%) Analytical Skills
2 8 (7.14%) Blackberry
3 6 (5.36%) Enterprise Software
3 6 (5.36%) NHS
4 3 (2.68%) PKI
5 2 (1.79%) User Experience
5 2 (1.79%) Fat Client
5 2 (1.79%) Thin Client
6 1 (0.89%) E-Learning
6 1 (0.89%) Management Information System
6 1 (0.89%) AS400
6 1 (0.89%) Statistics
6 1 (0.89%) Private Cloud
6 1 (0.89%) Enterprise Storage
Operating Systems
1 50 (44.64%) Windows
2 22 (19.64%) Linux
3 14 (12.50%) HPUX
3 14 (12.50%) Windows Server 2008
4 13 (11.61%) Windows XP
5 10 (8.93%) Windows 7
6 9 (8.04%) Windows Server 2003
7 6 (5.36%) Windows Server 2012
7 6 (5.36%) UNIX
8 3 (2.68%) Windows Vista
9 2 (1.79%) Windows 8
9 2 (1.79%) Windows 2000 Server
9 2 (1.79%) Windows 2000
10 1 (0.89%) AIX
10 1 (0.89%) Windows NT
10 1 (0.89%) Red Hat Enterprise Linux
Processes & Methodologies
1 52 (46.43%) ITIL
2 9 (8.04%) Knowledge Management
3 8 (7.14%) Incident Management
4 7 (6.25%) Service Management
4 7 (6.25%) Continuous Improvement
5 6 (5.36%) Problem Management
6 5 (4.46%) Service Delivery
6 5 (4.46%) Load Balancing
7 4 (3.57%) Change Control
7 4 (3.57%) Root Cause Analysis
7 4 (3.57%) Time Management
7 4 (3.57%) ITSM
8 3 (2.68%) Business Intelligence
8 3 (2.68%) BPR
8 3 (2.68%) Change Management
9 2 (1.79%) Performance Tuning
9 2 (1.79%) Performance Monitoring
9 2 (1.79%) Logistics
9 2 (1.79%) Project Management
10 1 (0.89%) E-Commerce
Programming Languages
1 7 (6.25%) SQL
2 2 (1.79%) Shell Script
2 2 (1.79%) VBScript
2 2 (1.79%) JavaScript
3 1 (0.89%) PL/SQL
3 1 (0.89%) VB
3 1 (0.89%) ABAP
3 1 (0.89%) VBA
3 1 (0.89%) Delphi
Qualifications
1 8 (7.14%) Security Cleared
2 7 (6.25%) SC Cleared
3 5 (4.46%) Microsoft Certification
4 3 (2.68%) MCSE
4 3 (2.68%) CCNP
4 3 (2.68%) CCNA
4 3 (2.68%) Cisco Certification
4 3 (2.68%) ITIL Certification
4 3 (2.68%) Degree
5 2 (1.79%) MCITP
6 1 (0.89%) MCSA
6 1 (0.89%) A+ Certification
6 1 (0.89%) Citrix Certification
6 1 (0.89%) NVQ Level 4
6 1 (0.89%) MCDST
6 1 (0.89%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (16.96%) SLA
2 6 (5.36%) QA
System Software
1 32 (28.57%) Active Directory
2 11 (9.82%) Hyper-V
3 6 (5.36%) vSphere
4 5 (4.46%) VMware Infrastructure
4 5 (4.46%) XenApp
5 2 (1.79%) Citrix Presentation Server
6 1 (0.89%) Terminal Services
6 1 (0.89%) XenDesktop
6 1 (0.89%) Veritas Volume Manager
6 1 (0.89%) vCloud
Systems Management
1 3 (2.68%) NetBackup
1 3 (2.68%) Backup Exec
1 3 (2.68%) SCOM
1 3 (2.68%) SCOrch
2 2 (1.79%) ServiceCenter
2 2 (1.79%) SCCM
3 1 (0.89%) DameWare
3 1 (0.89%) ARCserve
3 1 (0.89%) Norton AntiVirus
3 1 (0.89%) WSUS
3 1 (0.89%) Puppet
Vendors
1 49 (43.75%) Microsoft
2 19 (16.96%) Citrix
3 16 (14.29%) HP
4 10 (8.93%) VMware
5 8 (7.14%) Lotus
6 7 (6.25%) IBM
7 6 (5.36%) Cisco
8 5 (4.46%) Oracle
8 5 (4.46%) Dell
8 5 (4.46%) Symantec
9 4 (3.57%) Google
10 2 (1.79%) LANDesk
10 2 (1.79%) Sophos
11 1 (0.89%) SAP
11 1 (0.89%) Sybase
11 1 (0.89%) Business Objects
11 1 (0.89%) Cognos
11 1 (0.89%) Adobe
11 1 (0.89%) CheckPoint
11 1 (0.89%) NetApp
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £26,000
Posted: 20 hours ago
West Midlands
Nigel Frank International Limited - Newcastle
Posted: 7 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Posted: 10 days ago