The statistics below represent IT contracts advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 92 71 55
Rank change year-on-year
-21 -16
Contract jobs requiring a Support Analyst 44 48 70
As % of all contract IT jobs located in the West Midlands 1.61% 1.88% 2.96%
As % of the Job Titles category 1.70% 1.99% 3.18%
Number of daily rates quoted 20 24 38
Median daily rate £185 £168 £214
Median daily rate % change year-on-year
+10.44% -21.63%
90% offered a daily rate of more than £135 £105 £130
10% offered a daily rate of more than £353 £260 £379
UK excluding London median daily rate £213 £238 £193
% change year-on-year
-10.52% +23.37%
Number of hourly rates quoted 12 9 17
Median hourly rate £14.75 £16.00 £20.00
Median hourly rate % change year-on-year
-7.81% -20.00%
90% offered a hourly rate of more than £12.09 £10.33 £14.00
10% offered a hourly rate of more than £16.85 £22.50 £27.50
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2592 2414 2203
As % of all contract IT jobs located in the West Midlands 94.60% 94.33% 93.27%
Number of daily rates quoted 1582 1334 1229
Median daily rate £398 £375 £350
Median daily rate % change year-on-year
+6.00% +7.14%
90% offered a daily rate of more than £225 £200 £188
10% offered a daily rate of more than £538 £513 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 105 121 182
Median hourly rate £16.00 £14.00 £15.50
Median hourly rate % change year-on-year
+14.28% -9.67%
90% offered a hourly rate of more than £11.50 £10.33 £10.47
10% offered a hourly rate of more than £36.00 £33.13 £30.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 7 December 2016.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -4 15 £183 +4.28% 3
Warwickshire +6 13 £175 -2.77% 3
Coventry -17 6 £350 +150.00% 2
Staffordshire -4 4 £203 -32.50% 1
Walsall - 2 - -
Herefordshire +19 1 - -
Worcestershire -1 1 - - 1
Solihull -2 1 £160 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 7 December 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Support Analyst in the job title.

1 34 (41.98%) Windows
2 19 (23.46%) ITIL
3 17 (20.99%) SLA
4 14 (17.28%) Active Directory
5 12 (14.81%) Windows 7
6 11 (13.58%) Windows Server
6 11 (13.58%) Microsoft
6 11 (13.58%) MS Office
6 11 (13.58%) Finance
7 8 (9.88%) Analytical Skills
7 8 (9.88%) SQL Server
7 8 (9.88%) MS Excel
8 7 (8.64%) MS Exchange
8 7 (8.64%) Oracle
9 6 (7.41%) SQL
9 6 (7.41%) Security Cleared
10 5 (6.17%) SC Cleared
10 5 (6.17%) Windows 10
10 5 (6.17%) VB.NET
10 5 (6.17%) .NET
10 5 (6.17%) Cisco
10 5 (6.17%) IBM
10 5 (6.17%) Project Management
11 4 (4.94%) Retail
11 4 (4.94%) Change Management
11 4 (4.94%) Management Information System
11 4 (4.94%) Citrix
11 4 (4.94%) Microsoft Certification
11 4 (4.94%) C#
11 4 (4.94%) Unix

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.64%) MS Exchange
2 4 (4.94%) SharePoint
2 4 (4.94%) Skype for Business
3 2 (2.47%) CMS
3 2 (2.47%) Exchange Server 2003
3 2 (2.47%) Exchange Server 2007
3 2 (2.47%) SharePoint 2010
4 1 (1.23%) Apache
4 1 (1.23%) IIS
4 1 (1.23%) JBoss
4 1 (1.23%) MindAlign
4 1 (1.23%) Oracle Application Server
4 1 (1.23%) Oracle HTTP Server
4 1 (1.23%) Oracle Self-Service HR
4 1 (1.23%) Oracle Workflow
4 1 (1.23%) WebLogic
Applications
1 11 (13.58%) MS Office
2 8 (9.88%) MS Excel
3 3 (3.70%) MS Visio
4 2 (2.47%) MS PowerPoint
5 1 (1.23%) MS Project
Business Applications
1 1 (1.23%) Oracle HRMS
Cloud Services
1 4 (4.94%) Office 365
2 2 (2.47%) Microsoft Azure
3 1 (1.23%) Amazon AWS
3 1 (1.23%) G Suite
Communications & Networking
1 3 (3.70%) Internet
1 3 (3.70%) TCP/IP
2 2 (2.47%) LAN
2 2 (2.47%) WAN
3 1 (1.23%) Ethernet
3 1 (1.23%) HTTP
3 1 (1.23%) IMAP
3 1 (1.23%) OpenLDAP
3 1 (1.23%) S/MIME
3 1 (1.23%) SMS
3 1 (1.23%) SMTP
3 1 (1.23%) SSL
3 1 (1.23%) VPN
Database & Business Intelligence
1 8 (9.88%) SQL Server
2 3 (3.70%) BusinessObjects
3 1 (1.23%) BusinessObjects Business Intelligence
3 1 (1.23%) Hadoop
3 1 (1.23%) HBase
3 1 (1.23%) Oracle Database
3 1 (1.23%) Oracle Discoverer
3 1 (1.23%) Pentaho
3 1 (1.23%) PostgreSQL
Development Applications
1 1 (1.23%) PVCS
General
1 11 (13.58%) Finance
2 4 (4.94%) Retail
3 2 (2.47%) Advertising
3 2 (2.47%) Banking
3 2 (2.47%) Manufacturing
3 2 (2.47%) Private Banking
3 2 (2.47%) Retail Banking
4 1 (1.23%) Back Office
4 1 (1.23%) Dutch Language
4 1 (1.23%) French Language
4 1 (1.23%) Legal
4 1 (1.23%) Military
4 1 (1.23%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (6.17%) .NET
2 1 (1.23%) LAPP Stack
2 1 (1.23%) SAML
2 1 (1.23%) XML
Miscellaneous
1 8 (9.88%) Analytical Skills
2 4 (4.94%) Management Information System
3 3 (3.70%) Data Centre
3 3 (3.70%) NHS
4 2 (2.47%) Blackberry
5 1 (1.23%) AS400
5 1 (1.23%) Computer Science
5 1 (1.23%) Driving Licence
5 1 (1.23%) e-Learning
5 1 (1.23%) FMCG
5 1 (1.23%) PKI
5 1 (1.23%) Pocket PC
5 1 (1.23%) Smartphone
5 1 (1.23%) Statistics
5 1 (1.23%) SystemC
Operating Systems
1 34 (41.98%) Windows
2 12 (14.81%) Windows 7
3 11 (13.58%) Windows Server
4 5 (6.17%) Windows 10
5 4 (4.94%) Unix
6 3 (3.70%) Solaris
6 3 (3.70%) Windows Server 2008
7 2 (2.47%) Linux
7 2 (2.47%) Windows Server 2003
8 1 (1.23%) Apple iOS
8 1 (1.23%) CentOS
8 1 (1.23%) SUSE
8 1 (1.23%) Windows 8
8 1 (1.23%) Windows Server 2012
8 1 (1.23%) Windows XP
Processes & Methodologies
1 19 (23.46%) ITIL
2 5 (6.17%) Project Management
3 4 (4.94%) Change Management
4 3 (3.70%) Change Control
5 2 (2.47%) Business Intelligence
5 2 (2.47%) Continuous Improvement
5 2 (2.47%) Data Migration
5 2 (2.47%) Incident Management
5 2 (2.47%) Investment Management
5 2 (2.47%) Migration
5 2 (2.47%) Network Management
5 2 (2.47%) Open Source
5 2 (2.47%) Project Planning
5 2 (2.47%) Root Cause Analysis
5 2 (2.47%) Service Delivery
5 2 (2.47%) Service Desk Management
5 2 (2.47%) Service Management
5 2 (2.47%) User Acceptance Testing
5 2 (2.47%) Wealth Management
6 1 (1.23%) ERP
Programming Languages
1 6 (7.41%) SQL
2 5 (6.17%) VB.NET
3 4 (4.94%) C#
4 3 (3.70%) C
5 2 (2.47%) Java
6 1 (1.23%) Perl
6 1 (1.23%) PL/SQL
6 1 (1.23%) PowerShell
6 1 (1.23%) Python
Qualifications
1 6 (7.41%) Security Cleared
2 5 (6.17%) SC Cleared
3 4 (4.94%) Microsoft Certification
4 3 (3.70%) A+ Certification
4 3 (3.70%) CCNA
4 3 (3.70%) Cisco Certification
4 3 (3.70%) MCSA
5 2 (2.47%) ITIL Foundation Certificate
6 1 (1.23%) Degree
6 1 (1.23%) DV Cleared
6 1 (1.23%) ITIL Certification
6 1 (1.23%) MCP
6 1 (1.23%) MCSE
Quality Assurance & Compliance
1 17 (20.99%) SLA
System Software
1 14 (17.28%) Active Directory
2 2 (2.47%) VMware Infrastructure
3 1 (1.23%) Citrix Presentation Server
3 1 (1.23%) Sendmail
3 1 (1.23%) Tivoli Workload Scheduler
3 1 (1.23%) XenApp
Systems Management
1 2 (2.47%) NetBackup
2 1 (1.23%) Backup Exec
2 1 (1.23%) Microsoft Intune
2 1 (1.23%) Norton AntiVirus
2 1 (1.23%) OpenView Configuration Management
2 1 (1.23%) Oracle Identity Management
2 1 (1.23%) Oracle Identity Manager
2 1 (1.23%) SCCM
2 1 (1.23%) Tivoli
Vendors
1 11 (13.58%) Microsoft
2 7 (8.64%) Oracle
3 5 (6.17%) Cisco
3 5 (6.17%) IBM
4 4 (4.94%) Citrix
5 3 (3.70%) EMC
5 3 (3.70%) VMware
6 2 (2.47%) Remedy
6 2 (2.47%) Symantec
7 1 (1.23%) Apple
7 1 (1.23%) arcserve
7 1 (1.23%) Cloudera
7 1 (1.23%) Google
7 1 (1.23%) Informatica
7 1 (1.23%) Intel Security
7 1 (1.23%) NetIQ
7 1 (1.23%) Pega
7 1 (1.23%) Proofpoint
7 1 (1.23%) SAP
7 1 (1.23%) webMethods
West Midlands (County)
Network ITR
Rate: £13.5 - £14.5 per hour
Posted: Yesterday
Malvern, Worcestershire
Candidate Source
Rate: Up to £20,000 per annum DOE + Benefits
Posted: 6 days ago