The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 88 72 42
Rank change year-on-year
-16 -30
Contract jobs requiring a Support Analyst 30 48 67
As % of all contract IT jobs located in the West Midlands 1.29% 2.02% 3.79%
As % of the Job Titles category 1.36% 2.22% 4.14%
Number of daily rates quoted 12 14 26
Average daily rate
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£158 £250 £250
Average daily rate % change year-on-year
-37.00% -
90% offered a daily rate of more than £118 £198 £123
10% offered a daily rate of more than £330 £332 £574
UK excluding London average daily rate £228 £210 £213
% change year-on-year
+8.33% -1.17%
Number of hourly rates quoted 12 24 17
Average hourly rate £16.55 £16.00 £14.25
Average hourly rate % change year-on-year
+3.43% +12.28%
90% offered a hourly rate of more than £11.00 £11.04 £10.00
10% offered a hourly rate of more than £18.00 £20.00 £21.20
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2204 2161 1620
As % of all contract IT jobs located in the West Midlands 94.47% 90.87% 91.58%
Number of daily rates quoted 1349 1108 753
Average daily rate £363 £348 £330
Average daily rate % change year-on-year
+4.31% +5.30%
90% offered a daily rate of more than £215 £225 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 130 198 128
Average hourly rate £16.60 £16.00 £17.00
Average hourly rate % change year-on-year
+3.75% -5.88%
90% offered a hourly rate of more than £11.00 £8.50 £10.00
10% offered a hourly rate of more than £35.00 £37.50 £37.80
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 2 July 2015.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 2 July 2015.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +4 8 £250 - 5
Birmingham -8 6 £158 -50.78% 3
Worcestershire +5 5 £120 -52.43%
West Bromwich - 3 - - 1
Dudley +1 2 £125 -
Shropshire -2 2 - - 1
Warwickshire -3 2 £475 +131.70%
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 July 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 50 (49.50%) Windows
2 47 (46.53%) ITIL
3 41 (40.59%) Microsoft
4 33 (32.67%) Active Directory
5 25 (24.75%) Analytical Skills
6 23 (22.77%) MS Office
7 20 (19.80%) Citrix
7 20 (19.80%) SLA
8 19 (18.81%) Linux
9 18 (17.82%) MS Excel
10 16 (15.84%) Windows Server 2008
11 15 (14.85%) HP
12 14 (13.86%) MS Exchange
12 14 (13.86%) Windows Server 2003
13 12 (11.88%) Service Management
13 12 (11.88%) LAN
13 12 (11.88%) Windows XP
13 12 (11.88%) WAN
13 12 (11.88%) HPUX
14 11 (10.89%) Windows 7
15 9 (8.91%) VMware
16 8 (7.92%) Blackberry
16 8 (7.92%) Lotus
16 8 (7.92%) Knowledge Management
16 8 (7.92%) Hyper-V
16 8 (7.92%) Security Cleared
17 7 (6.93%) SC Cleared
17 7 (6.93%) Microsoft Certification
17 7 (6.93%) Cisco
17 7 (6.93%) IBM

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 July 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (13.86%) MS Exchange
2 7 (6.93%) IBM Notes
3 5 (4.95%) Lotus Domino
4 4 (3.96%) Blackberry Enterprise Server
5 3 (2.97%) SharePoint
5 3 (2.97%) Exchange Server 2013
6 2 (1.98%) Exchange Server 2010
6 2 (1.98%) Tomcat
7 1 (0.99%) WebLogic
7 1 (0.99%) Exchange Server 2003
7 1 (0.99%) Exchange Server 2007
7 1 (0.99%) Lync
7 1 (0.99%) Adobe Experience Manager
7 1 (0.99%) BizTalk Server
Applications
1 23 (22.77%) MS Office
2 18 (17.82%) MS Excel
3 3 (2.97%) MS PowerPoint
4 1 (0.99%) Open Workbench
4 1 (0.99%) MS Visio
Business Applications
1 1 (0.99%) SAP FI
1 1 (0.99%) SAP BPC
Cloud Services
1 6 (5.94%) Microsoft Azure
2 3 (2.97%) Google Apps
3 1 (0.99%) Office 365
Communications & Networking
1 12 (11.88%) LAN
1 12 (11.88%) WAN
2 6 (5.94%) DHCP
2 6 (5.94%) DNS
3 4 (3.96%) TCP/IP
4 3 (2.97%) Wireless
5 2 (1.98%) iSCSI
5 2 (1.98%) VPN
5 2 (1.98%) SAN
5 2 (1.98%) Firewall
6 1 (0.99%) SMTP
6 1 (0.99%) VoIP
6 1 (0.99%) Cisco ASA
6 1 (0.99%) IP Telephony
Database & Business Intelligence
1 7 (6.93%) SQL Server
2 2 (1.98%) SQL Server Integration Services
3 1 (0.99%) SQL Server 2012
3 1 (0.99%) MySQL
Development Applications
1 2 (1.98%) Visual Studio
2 1 (0.99%) TeamCity
General
1 6 (5.94%) Finance
1 6 (5.94%) Automotive
2 3 (2.97%) Manufacturing
3 1 (0.99%) Banking
3 1 (0.99%) Retail
3 1 (0.99%) Investment Banking
3 1 (0.99%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.98%) .NET
1 2 (1.98%) ASP.NET
2 1 (0.99%) XMPP
2 1 (0.99%) SAP PI
Miscellaneous
1 25 (24.75%) Analytical Skills
2 8 (7.92%) Blackberry
3 5 (4.95%) NHS
4 4 (3.96%) Enterprise Software
5 2 (1.98%) User Experience
5 2 (1.98%) Fat Client
5 2 (1.98%) Thin Client
5 2 (1.98%) PKI
6 1 (0.99%) Statistics
6 1 (0.99%) Management Information System
6 1 (0.99%) AS400
6 1 (0.99%) E-Learning
6 1 (0.99%) Private Cloud
Operating Systems
1 50 (49.50%) Windows
2 19 (18.81%) Linux
3 16 (15.84%) Windows Server 2008
4 14 (13.86%) Windows Server 2003
5 12 (11.88%) HPUX
5 12 (11.88%) Windows XP
6 11 (10.89%) Windows 7
7 5 (4.95%) Windows Server 2012
7 5 (4.95%) UNIX
8 3 (2.97%) Windows Vista
9 2 (1.98%) Windows 2000
9 2 (1.98%) Windows 8
9 2 (1.98%) Windows 2000 Server
10 1 (0.99%) Red Hat Enterprise Linux
10 1 (0.99%) Windows NT
10 1 (0.99%) AIX
Processes & Methodologies
1 47 (46.53%) ITIL
2 12 (11.88%) Service Management
3 8 (7.92%) Knowledge Management
4 7 (6.93%) ITSM
5 6 (5.94%) Continuous Improvement
6 5 (4.95%) Load Balancing
6 5 (4.95%) Service Delivery
7 4 (3.96%) Problem Management
7 4 (3.96%) Change Control
7 4 (3.96%) Incident Management
7 4 (3.96%) ITIL V3
7 4 (3.96%) Patch Management
8 3 (2.97%) Server Monitoring
8 3 (2.97%) Time Management
8 3 (2.97%) Change Management
8 3 (2.97%) BPR
9 2 (1.98%) Business Intelligence
9 2 (1.98%) Performance Tuning
9 2 (1.98%) Performance Monitoring
9 2 (1.98%) Logistics
Programming Languages
1 6 (5.94%) SQL
2 2 (1.98%) VBScript
3 1 (0.99%) VB
3 1 (0.99%) ABAP
3 1 (0.99%) Shell Script
3 1 (0.99%) Delphi
3 1 (0.99%) JavaScript
3 1 (0.99%) PL/SQL
Qualifications
1 8 (7.92%) Security Cleared
2 7 (6.93%) SC Cleared
2 7 (6.93%) Microsoft Certification
3 5 (4.95%) MCSE
4 4 (3.96%) ITIL Certification
5 3 (2.97%) CCNP
5 3 (2.97%) CCNA
5 3 (2.97%) Cisco Certification
5 3 (2.97%) NVQ Level 4
6 2 (1.98%) MCITP
6 2 (1.98%) Degree
7 1 (0.99%) Citrix Certification
7 1 (0.99%) MCSA
7 1 (0.99%) VMware Certified Professional (VCP)
7 1 (0.99%) MCDST
7 1 (0.99%) A+ Certification
Quality Assurance & Compliance
1 20 (19.80%) SLA
2 4 (3.96%) QA
System Software
1 33 (32.67%) Active Directory
2 8 (7.92%) Hyper-V
3 5 (4.95%) VMware Infrastructure
3 5 (4.95%) vSphere
4 4 (3.96%) XenApp
5 2 (1.98%) Citrix Presentation Server
6 1 (0.99%) Terminal Services
6 1 (0.99%) XenDesktop
6 1 (0.99%) Veritas Volume Manager
6 1 (0.99%) vCloud
Systems Management
1 3 (2.97%) NetBackup
1 3 (2.97%) Backup Exec
2 2 (1.98%) ServiceCenter
2 2 (1.98%) SCCM
2 2 (1.98%) SCOM
2 2 (1.98%) SCOrch
3 1 (0.99%) Puppet
3 1 (0.99%) WSUS
3 1 (0.99%) ARCserve
3 1 (0.99%) Norton AntiVirus
3 1 (0.99%) DameWare
Vendors
1 41 (40.59%) Microsoft
2 20 (19.80%) Citrix
3 15 (14.85%) HP
4 9 (8.91%) VMware
5 8 (7.92%) Lotus
6 7 (6.93%) Cisco
6 7 (6.93%) IBM
7 5 (4.95%) Dell
7 5 (4.95%) Symantec
8 4 (3.96%) Google
9 3 (2.97%) Oracle
10 2 (1.98%) LANDesk
11 1 (0.99%) WatchGuard
11 1 (0.99%) SonicWALL
11 1 (0.99%) Draytek
11 1 (0.99%) NETGEAR
11 1 (0.99%) Veeam
11 1 (0.99%) Sophos
11 1 (0.99%) Sybase
11 1 (0.99%) Business Objects
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: £25,000 - £27,000 plus on call allowance
Posted: 3 days ago
Shropshire
Real Staffing
Rate: competitive
Posted: 15 days ago