The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 49 64 56
Rank change year-on-year
+15 -8
Contract jobs requiring a Support Analyst 73 41 54
As % of all contract IT jobs located in the West Midlands 3.01% 1.97% 2.58%
As % of the Job Titles category 3.30% 2.14% 2.75%
Number of daily rates quoted 39 20 20
Average daily rate
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of your Daily Rate
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£190 £238 £205
Average daily rate % change year-on-year
-20.00% +15.85%
90% offered a daily rate of more than £130 £120 £153
10% offered a daily rate of more than £378 £381 £302
UK excluding London average daily rate £195 £225 £200
% change year-on-year
-13.33% +12.50%
Number of hourly rates quoted 19 8 23
Average hourly rate £20.00 £12.25 £15.50
Average hourly rate % change year-on-year
+63.26% -20.96%
90% offered a hourly rate of more than £10.85 £9.35 £11.50
10% offered a hourly rate of more than £27.50 £13.25 £29.00
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2215 1914 1965
As % of all contract IT jobs located in the West Midlands 91.23% 91.75% 93.93%
Number of daily rates quoted 1242 1015 906
Average daily rate £350 £340 £325
Average daily rate % change year-on-year
+2.94% +4.61%
90% offered a daily rate of more than £188 £220 £225
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 178 153 193
Average hourly rate £16.00 £17.50 £22.50
Average hourly rate % change year-on-year
-8.57% -22.22%
90% offered a hourly rate of more than £10.50 £10.32 £10.75
10% offered a hourly rate of more than £32.00 £30.00 £36.00
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 28 November 2014.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 28 November 2014.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 17 £130 -42.22% 5
Warwickshire +6 15 £305 -18.66% 6
Staffordshire +4 9 £169 - 6
Coventry -5 8 £208 -19.02% 2
Shropshire -5 6 - - 1
Solihull +2 2 £300 +20.00%
Wolverhampton -3 1 - -
Sutton Coldfield - 1 £159 -
Walsall - 1 - -
West Bromwich - - - -
Dudley - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 November 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 80 (55.17%) Windows
2 52 (35.86%) ITIL
3 50 (34.48%) Microsoft
4 46 (31.72%) MS Office
5 44 (30.34%) Active Directory
6 39 (26.90%) Citrix
7 33 (22.76%) Windows XP
8 31 (21.38%) SQL
9 30 (20.69%) Windows 7
10 24 (16.55%) MS Excel
10 24 (16.55%) UNIX
11 22 (15.17%) SLA
12 21 (14.48%) TCP/IP
12 21 (14.48%) Windows Server 2008
13 19 (13.10%) Lotus
14 18 (12.41%) MS Exchange
14 18 (12.41%) IBM Notes
15 17 (11.72%) VMware
15 17 (11.72%) Windows Server 2003
16 16 (11.03%) Finance
16 16 (11.03%) Java
17 13 (8.97%) Linux
17 13 (8.97%) Microsoft Certification
17 13 (8.97%) Blackberry
18 12 (8.28%) Symantec
18 12 (8.28%) HP
18 12 (8.28%) HPUX
19 10 (6.90%) Analytical Skills
19 10 (6.90%) SQL Server
19 10 (6.90%) IBM

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 November 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (12.41%) MS Exchange
1 18 (12.41%) IBM Notes
2 7 (4.83%) Exchange Server 2003
3 5 (3.45%) Lotus Domino
3 5 (3.45%) WebSphere
4 4 (2.76%) Exchange Server 2010
5 3 (2.07%) BizTalk Server
6 2 (1.38%) Exchange Server 2007
6 2 (1.38%) SharePoint
7 1 (0.69%) Oracle Workflow
7 1 (0.69%) IIS
7 1 (0.69%) Lync
Applications
1 46 (31.72%) MS Office
2 24 (16.55%) MS Excel
3 8 (5.52%) MS Project
4 1 (0.69%) Spreadsheet
Business Applications
1 2 (1.38%) CA Clarity
1 2 (1.38%) Agresso
2 1 (0.69%) Dynamics AX
Cloud Services
1 3 (2.07%) Office 365
2 2 (1.38%) Microsoft Azure
Communications & Networking
1 21 (14.48%) TCP/IP
2 9 (6.21%) LAN
3 8 (5.52%) DHCP
4 7 (4.83%) VoIP
4 7 (4.83%) WAN
4 7 (4.83%) DNS
5 3 (2.07%) SAN
5 3 (2.07%) FTP
6 2 (1.38%) Internet
6 2 (1.38%) Wireless
6 2 (1.38%) Firewall
7 1 (0.69%) CTI
7 1 (0.69%) VPN
7 1 (0.69%) iSCSI
Database & Business Intelligence
1 10 (6.90%) SQL Server
2 1 (0.69%) Data Warehouse
2 1 (0.69%) Oracle Database
Development Applications
1 3 (2.07%) SoapUI
General
1 16 (11.03%) Finance
2 8 (5.52%) Back Office
3 7 (4.83%) Banking
4 3 (2.07%) Retail
5 2 (1.38%) Automotive
5 2 (1.38%) Manufacturing
6 1 (0.69%) Advertising
6 1 (0.69%) Legal
6 1 (0.69%) Electronics
Libraries, Frameworks & Software Standards
1 6 (4.14%) .NET
1 6 (4.14%) Middleware
2 5 (3.45%) WebSphere MQ
2 5 (3.45%) ASP.NET
2 5 (3.45%) WebSphere Message Broker
3 3 (2.07%) SOAP
3 3 (2.07%) Web Services
3 3 (2.07%) XML
3 3 (2.07%) XSD
4 2 (1.38%) HTML
5 1 (0.69%) ODBC
Miscellaneous
1 13 (8.97%) Blackberry
2 10 (6.90%) Analytical Skills
3 4 (2.76%) NHS
4 2 (1.38%) Client/Server
5 1 (0.69%) Management Information System
5 1 (0.69%) PKI
5 1 (0.69%) Smartphone
5 1 (0.69%) Pocket PC
5 1 (0.69%) PDA
5 1 (0.69%) Credit Risk
5 1 (0.69%) iPad
5 1 (0.69%) Enterprise Storage
Operating Systems
1 80 (55.17%) Windows
2 33 (22.76%) Windows XP
3 30 (20.69%) Windows 7
4 24 (16.55%) UNIX
5 21 (14.48%) Windows Server 2008
6 17 (11.72%) Windows Server 2003
7 13 (8.97%) Linux
8 12 (8.28%) HPUX
9 5 (3.45%) Windows Vista
10 3 (2.07%) Windows NT
10 3 (2.07%) Windows 2000
10 3 (2.07%) Solaris
10 3 (2.07%) AIX
10 3 (2.07%) Windows 8
11 2 (1.38%) Windows 2000 Server
11 2 (1.38%) Red Hat Enterprise Linux
11 2 (1.38%) MVS
12 1 (0.69%) Windows CE
12 1 (0.69%) Windows Server 2012
Processes & Methodologies
1 52 (35.86%) ITIL
2 9 (6.21%) Project Management
2 9 (6.21%) Agile Software Development
3 8 (5.52%) PRINCE2
4 7 (4.83%) Incident Management
4 7 (4.83%) Load Balancing
5 3 (2.07%) Workflow
5 3 (2.07%) Problem Management
5 3 (2.07%) Logistics
6 2 (1.38%) Continuous Improvement
6 2 (1.38%) Time Management
6 2 (1.38%) Data Validation
6 2 (1.38%) ERP
6 2 (1.38%) Change Management
6 2 (1.38%) PLM
6 2 (1.38%) Validation
7 1 (0.69%) Migration
7 1 (0.69%) Service Delivery
7 1 (0.69%) CAD
7 1 (0.69%) CAE
Programming Languages
1 31 (21.38%) SQL
2 16 (11.03%) Java
3 5 (3.45%) C#
4 3 (2.07%) VB.NET
5 2 (1.38%) VBA
5 2 (1.38%) JavaScript
6 1 (0.69%) Perl
6 1 (0.69%) PHP
6 1 (0.69%) C++
6 1 (0.69%) VBScript
6 1 (0.69%) VB
6 1 (0.69%) Korn
6 1 (0.69%) PowerShell
6 1 (0.69%) Bash Shell
Qualifications
1 13 (8.97%) Microsoft Certification
2 7 (4.83%) MCSE
3 6 (4.14%) Security Cleared
4 5 (3.45%) SC Cleared
5 2 (1.38%) Degree
5 2 (1.38%) MCITP
5 2 (1.38%) CCNA
5 2 (1.38%) Cisco Certification
6 1 (0.69%) CCNP
Quality Assurance & Compliance
1 22 (15.17%) SLA
2 1 (0.69%) QA
System Software
1 44 (30.34%) Active Directory
2 9 (6.21%) XenApp
3 5 (3.45%) VMware Infrastructure
4 4 (2.76%) Hyper-V
4 4 (2.76%) vSphere
4 4 (2.76%) Terminal Services
5 2 (1.38%) Citrix Presentation Server
6 1 (0.69%) PowerHA
Systems Management
1 4 (2.76%) SCCM
2 3 (2.07%) Backup Exec
3 1 (0.69%) NetBackup
3 1 (0.69%) Norton AntiVirus
3 1 (0.69%) Tivoli Storage Manager
3 1 (0.69%) OpenView Configuration Management
3 1 (0.69%) HP Data Protector
3 1 (0.69%) SCOM
3 1 (0.69%) SCOrch
Vendors
1 50 (34.48%) Microsoft
2 39 (26.90%) Citrix
3 19 (13.10%) Lotus
4 17 (11.72%) VMware
5 12 (8.28%) Symantec
5 12 (8.28%) HP
6 10 (6.90%) IBM
7 6 (4.14%) Red Hat
8 5 (3.45%) Cisco
9 3 (2.07%) Dell
9 3 (2.07%) Oracle
10 2 (1.38%) Meru Networks
10 2 (1.38%) EMC
10 2 (1.38%) Juniper
10 2 (1.38%) Apple
10 2 (1.38%) AppSense
11 1 (0.69%) McAfee
11 1 (0.69%) Sophos
11 1 (0.69%) Informatica
11 1 (0.69%) NetIQ
West Midlands
Progressive Recruitment
Rate: competitive
Posted: 9 hours ago
Rugby, Warwickshire
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 14 hours ago
Telford, Shropshire
Experis Ltd
Posted: 16 hours ago
Stratford-upon-Avon
Hays IT - Uk Posting account
Rate: £25.00 - £30.00 per hour
Posted: 8 days ago
Birmingham
Computer Futures
Rate: competitive
Posted: 14 days ago
Staffordshire
Venn Group - UK
Rate: 11-13 Per Hour
Posted: 21 days ago