The statistics below represent IT contracts advertised across the West Midlands region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 113 80 65
Rank change year-on-year
-33 -15
Contract jobs requiring a Support Analyst 36 33 57
As % of all contract IT jobs located in the West Midlands 1.14% 1.39% 2.40%
As % of the Job Titles category 1.19% 1.45% 2.55%
Number of daily rates quoted 16 11 16
Median daily rate £275 £203 £250
Median daily rate % change year-on-year
+35.14% -18.60%
90% offered a daily rate of more than £158 £102 £194
10% offered a daily rate of more than £350 £399 £320
UK excluding London median daily rate £225 £240 £203
% change year-on-year
-6.25% +18.51%
Number of hourly rates quoted 8 17 27
Median hourly rate £13.50 £14.92 £16.00
Median hourly rate % change year-on-year
-9.51% -6.75%
90% offered a hourly rate of more than £11.20 £10.55 £10.57
10% offered a hourly rate of more than £16.00 £18.00 £20.00
UK excluding London median hourly rate £14.00 £14.45 £15.00
% change year-on-year
-3.11% -3.66%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3022 2278 2231
As % of all contract IT jobs located in the West Midlands 95.42% 95.75% 93.82%
Number of daily rates quoted 1827 1360 1144
Median daily rate £400 £363 £338
Median daily rate % change year-on-year
+10.34% +7.40%
90% offered a daily rate of more than £250 £210 £200
10% offered a daily rate of more than £510 £500 £500
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 109 154 192
Median hourly rate £15.00 £16.60 £16.00
Median hourly rate % change year-on-year
-9.63% +3.75%
90% offered a hourly rate of more than £10.00 £11.00 £7.50
10% offered a hourly rate of more than £38.00 £35.00 £35.00
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 27 July 2016.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +5 11 £275 -42.10%
Shropshire -27 4 £375 -
Staffordshire -2 3 £200 - 3
Worcestershire -5 3 £290 +73.13% 1
Coventry -18 3 £198 -15.95% 1
Herefordshire - 3 £313 -
Walsall - 2 - - 2
Birmingham -18 1 - - 3
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 July 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Support Analyst in the job title.

1 34 (49.28%) Windows
2 19 (27.54%) ITIL
2 19 (27.54%) Microsoft
3 18 (26.09%) Active Directory
4 16 (23.19%) Windows Server
5 13 (18.84%) Windows 7
6 11 (15.94%) MS Excel
6 11 (15.94%) MS Office
7 10 (14.49%) Office 365
7 10 (14.49%) Windows Server 2008
8 9 (13.04%) MS Exchange
9 8 (11.59%) HP
9 8 (11.59%) Microsoft Certification
9 8 (11.59%) Windows Server 2012
10 7 (10.14%) Windows Server 2003
11 6 (8.70%) SLA
11 6 (8.70%) Cisco
11 6 (8.70%) Analytical Skills
12 5 (7.25%) Microsoft Azure
12 5 (7.25%) Hyper-V
12 5 (7.25%) WAN
12 5 (7.25%) Citrix
12 5 (7.25%) Windows XP
12 5 (7.25%) Oracle
12 5 (7.25%) SQL Server
12 5 (7.25%) SQL
12 5 (7.25%) Finance
12 5 (7.25%) Migration
12 5 (7.25%) Service Management
12 5 (7.25%) Project Management

Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.04%) MS Exchange
2 4 (5.80%) SharePoint
3 3 (4.35%) BizTalk Server
3 3 (4.35%) Documentum
3 3 (4.35%) Exchange Server 2003
4 2 (2.90%) Blackberry Enterprise Server
4 2 (2.90%) Exchange Server 2007
4 2 (2.90%) Exchange Server 2010
4 2 (2.90%) SharePoint 2010
4 2 (2.90%) Skype for Business
5 1 (1.45%) CMS
5 1 (1.45%) IIS
5 1 (1.45%) MQSeries
Applications
1 11 (15.94%) MS Excel
1 11 (15.94%) MS Office
2 1 (1.45%) MS Project
2 1 (1.45%) Spreadsheet
Business Applications
1 2 (2.90%) Dynamics AX
1 2 (2.90%) Exstream
2 1 (1.45%) Infor LN
2 1 (1.45%) Northgate Housing
Cloud Services
1 10 (14.49%) Office 365
2 5 (7.25%) Microsoft Azure
3 3 (4.35%) Google Apps
4 1 (1.45%) Adobe Creative Cloud
4 1 (1.45%) SaaS
4 1 (1.45%) SuccessFactors
Communications & Networking
1 5 (7.25%) WAN
2 4 (5.80%) DHCP
3 3 (4.35%) DNS
3 3 (4.35%) LAN
4 1 (1.45%) Cisco IOS
4 1 (1.45%) DSL
4 1 (1.45%) Firewall
4 1 (1.45%) IMAP
4 1 (1.45%) Internet
4 1 (1.45%) Intranet
4 1 (1.45%) IP Telephony
4 1 (1.45%) Remote Desktop
4 1 (1.45%) SMTP
4 1 (1.45%) Structured Cabling
4 1 (1.45%) TCP/IP
4 1 (1.45%) Unified Communications
4 1 (1.45%) VoIP
4 1 (1.45%) VPN
4 1 (1.45%) Wi-Fi
4 1 (1.45%) Wireless
Database & Business Intelligence
1 5 (7.25%) SQL Server
2 3 (4.35%) Relational Database
3 2 (2.90%) RDBMS
4 1 (1.45%) BusinessObjects
4 1 (1.45%) Hadoop
4 1 (1.45%) HBase
4 1 (1.45%) Pentaho
4 1 (1.45%) SQL Server 2005
4 1 (1.45%) SQL Server 2008
4 1 (1.45%) SQL Server Reporting Services
Development Applications
1 1 (1.45%) Eclipse
1 1 (1.45%) PVCS
General
1 5 (7.25%) Finance
2 3 (4.35%) Retail
3 2 (2.90%) Advertising
3 2 (2.90%) Manufacturing
3 2 (2.90%) Military
4 1 (1.45%) Automotive
4 1 (1.45%) Back Office
4 1 (1.45%) Legal
4 1 (1.45%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.90%) EDI
1 2 (2.90%) XML
2 1 (1.45%) .NET
2 1 (1.45%) MAPI
Miscellaneous
1 6 (8.70%) Analytical Skills
2 3 (4.35%) Blackberry
2 3 (4.35%) NHS
3 2 (2.90%) Data Centre
3 2 (2.90%) Driving Licence
3 2 (2.90%) EPoS
3 2 (2.90%) Management Information System
3 2 (2.90%) PKI
4 1 (1.45%) AS400
4 1 (1.45%) Client/Server
4 1 (1.45%) Computer Science
4 1 (1.45%) Smartphone
4 1 (1.45%) Statistics
4 1 (1.45%) SystemC
Operating Systems
1 34 (49.28%) Windows
2 16 (23.19%) Windows Server
3 13 (18.84%) Windows 7
4 10 (14.49%) Windows Server 2008
5 8 (11.59%) Windows Server 2012
6 7 (10.14%) Windows Server 2003
7 5 (7.25%) Windows XP
8 4 (5.80%) Windows 10
9 3 (4.35%) Android
9 3 (4.35%) Linux
10 2 (2.90%) Unix
10 2 (2.90%) Windows 2000
10 2 (2.90%) Windows 8
11 1 (1.45%) AIX
11 1 (1.45%) Fedora
11 1 (1.45%) Mac OS X
11 1 (1.45%) Ubuntu
Processes & Methodologies
1 19 (27.54%) ITIL
2 5 (7.25%) Migration
2 5 (7.25%) Project Management
2 5 (7.25%) Service Management
3 4 (5.80%) Asset Management
3 4 (5.80%) Change Management
3 4 (5.80%) ERP
4 3 (4.35%) CRM
4 3 (4.35%) Service Delivery
5 2 (2.90%) Business Intelligence
5 2 (2.90%) Configuration Management
5 2 (2.90%) Data Analysis
5 2 (2.90%) Incident Management
5 2 (2.90%) ITSM
5 2 (2.90%) Logistics
5 2 (2.90%) Performance Tuning
5 2 (2.90%) Project Planning
5 2 (2.90%) Software Deployment
5 2 (2.90%) Software Testing
5 2 (2.90%) User Acceptance Testing
Programming Languages
1 5 (7.25%) SQL
2 2 (2.90%) Java
3 1 (1.45%) C
3 1 (1.45%) C#
3 1 (1.45%) PL/SQL
3 1 (1.45%) PowerShell
3 1 (1.45%) VB.NET
3 1 (1.45%) VBScript
Qualifications
1 8 (11.59%) Microsoft Certification
2 4 (5.80%) MCP
2 4 (5.80%) MCSE
3 3 (4.35%) ITIL Foundation Certificate
3 3 (4.35%) MCSA
3 3 (4.35%) Security Cleared
4 2 (2.90%) A+ Certification
4 2 (2.90%) BPSS Clearance
4 2 (2.90%) CCNA
4 2 (2.90%) CCNP
4 2 (2.90%) Cisco Certification
4 2 (2.90%) Degree
4 2 (2.90%) ITIL Certification
5 1 (1.45%) DV Cleared
5 1 (1.45%) SC Cleared
Quality Assurance & Compliance
1 6 (8.70%) SLA
2 2 (2.90%) Disclosure Scotland
System Software
1 18 (26.09%) Active Directory
2 5 (7.25%) Hyper-V
3 2 (2.90%) Virtual Machines
4 1 (1.45%) Tivoli Workload Scheduler
4 1 (1.45%) Virtual Desktop
4 1 (1.45%) VMware Infrastructure
Systems Management
1 2 (2.90%) AirWatch
1 2 (2.90%) NetBackup
1 2 (2.90%) SCOM
1 2 (2.90%) SCOrch
2 1 (1.45%) Backup Exec
2 1 (1.45%) Microsoft Intune
2 1 (1.45%) Norton AntiVirus
2 1 (1.45%) SCCM
2 1 (1.45%) Tivoli
Vendors
1 19 (27.54%) Microsoft
2 8 (11.59%) HP
3 6 (8.70%) Cisco
4 5 (7.25%) Citrix
4 5 (7.25%) Oracle
5 4 (5.80%) Google
6 3 (4.35%) EMC
6 3 (4.35%) SAP
6 3 (4.35%) VMware
7 2 (2.90%) Dell
7 2 (2.90%) Kaspersky
7 2 (2.90%) LANDesk
7 2 (2.90%) Symantec
8 1 (1.45%) Canon
8 1 (1.45%) Cloudera
8 1 (1.45%) Jaspersoft
8 1 (1.45%) Panasonic
8 1 (1.45%) Pega
8 1 (1.45%) ServiceNow
8 1 (1.45%) Veeam
Walsall, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £100.00 - £150.00 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Rate: £17.50 - £18.00 per hour + Benefits
Posted: 5 days ago