The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 55 92 64
Rank change year-on-year
+37 -28
Contract jobs requiring a Support Analyst 59 18 35
As % of all contract IT jobs located in the West Midlands 2.58% 0.80% 1.94%
As % of the Job Titles category 2.83% 0.88% 2.08%
Number of daily rates quoted 28 8 6
Average daily rate
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of your Daily Rate
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£273 £145 £223
Average daily rate % change year-on-year
+87.93% -34.83%
90% offered a daily rate of more than £125 £117 £158
10% offered a daily rate of more than £322 £317 £275
UK excluding London average daily rate £220 £218 £245
% change year-on-year
+1.14% -11.22%
Number of hourly rates quoted 20 5 11
Average hourly rate £23.00 £10.50 £13.00
Average hourly rate % change year-on-year
+119.04% -19.23%
90% offered a hourly rate of more than £11.95 £10.20 £10.50
10% offered a hourly rate of more than £26.00 £16.40 £16.50
UK excluding London average hourly rate £16.00 £16.00 £14.50
% change year-on-year
- +10.34%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2083 2048 1683
As % of all contract IT jobs located in the West Midlands 91.00% 91.18% 93.19%
Number of daily rates quoted 1154 1047 803
Average daily rate £350 £350 £335
Average daily rate % change year-on-year
- +4.47%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £500 £485 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 166 138 169
Average hourly rate £16.00 £16.25 £17.50
Average hourly rate % change year-on-year
-1.53% -7.14%
90% offered a hourly rate of more than £11.00 £10.00 £10.50
10% offered a hourly rate of more than £31.44 £37.15 £34.50
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 2 March 2015.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 2 March 2015.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +17 23 £275 - 3
Birmingham -1 10 £175 +40.00% 3
Coventry +3 5 £195 -39.53% 2
Worcestershire - 4 £350 - 1
Shropshire - 2 £103 - 1
Staffordshire - 2 £275 - 3
Dudley -1 1 - -
Solihull - 1 - -
Walsall - - - - 1
Wolverhampton - - - -
Herefordshire - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 March 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 66 (50.00%) Windows
2 50 (37.88%) ITIL
3 46 (34.85%) Microsoft
4 40 (30.30%) Active Directory
5 36 (27.27%) MS Office
6 27 (20.45%) Analytical Skills
7 24 (18.18%) Citrix
8 23 (17.42%) Windows Server 2008
9 22 (16.67%) Windows XP
10 18 (13.64%) MS Excel
10 18 (13.64%) Linux
11 17 (12.88%) LAN
11 17 (12.88%) WAN
11 17 (12.88%) Windows 7
12 16 (12.12%) TCP/IP
12 16 (12.12%) Windows Server 2003
13 15 (11.36%) SQL
14 14 (10.61%) MS Exchange
14 14 (10.61%) SLA
14 14 (10.61%) VMware
15 13 (9.85%) Blackberry
15 13 (9.85%) HPUX
16 12 (9.09%) IBM Notes
16 12 (9.09%) SQL Server
16 12 (9.09%) Lotus
16 12 (9.09%) Hyper-V
17 11 (8.33%) Incident Management
17 11 (8.33%) Finance
17 11 (8.33%) DNS
17 11 (8.33%) DHCP

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 March 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (10.61%) MS Exchange
2 12 (9.09%) IBM Notes
3 5 (3.79%) Exchange Server 2003
3 5 (3.79%) WebSphere
4 4 (3.03%) Lotus Domino
4 4 (3.03%) SharePoint
5 3 (2.27%) BizTalk Server
5 3 (2.27%) Exchange Server 2010
6 2 (1.52%) Exchange Server 2013
7 1 (0.76%) Blackberry Enterprise Server
7 1 (0.76%) Lync
7 1 (0.76%) WebLogic
7 1 (0.76%) IIS
Applications
1 36 (27.27%) MS Office
2 18 (13.64%) MS Excel
3 1 (0.76%) MS Project
Business Applications
1 2 (1.52%) Agresso
1 2 (1.52%) CA PPM
2 1 (0.76%) SAP BPC
2 1 (0.76%) Oracle Utilities
2 1 (0.76%) SAP FI
2 1 (0.76%) Dynamics AX
Cloud Services
1 10 (7.58%) Microsoft Azure
2 3 (2.27%) Google Apps
3 2 (1.52%) Office 365
Communications & Networking
1 17 (12.88%) LAN
1 17 (12.88%) WAN
2 16 (12.12%) TCP/IP
3 11 (8.33%) DHCP
3 11 (8.33%) DNS
4 4 (3.03%) VoIP
5 3 (2.27%) FTP
5 3 (2.27%) Firewall
6 2 (1.52%) iSCSI
6 2 (1.52%) VPN
7 1 (0.76%) SMTP
7 1 (0.76%) Cisco ASA
7 1 (0.76%) Wireless
7 1 (0.76%) CTI
7 1 (0.76%) Internet
Database & Business Intelligence
1 12 (9.09%) SQL Server
2 2 (1.52%) MySQL
3 1 (0.76%) Oracle Reports
3 1 (0.76%) Data Mining
3 1 (0.76%) SQL Server 2012
Development Applications
1 3 (2.27%) SoapUI
General
1 11 (8.33%) Finance
2 6 (4.55%) Automotive
2 6 (4.55%) Back Office
2 6 (4.55%) Banking
3 4 (3.03%) Manufacturing
4 1 (0.76%) Advertising
4 1 (0.76%) Retail
4 1 (0.76%) Electronics
Libraries, Frameworks & Software Standards
1 5 (3.79%) WebSphere MQ
1 5 (3.79%) Middleware
1 5 (3.79%) WebSphere Message Broker
2 4 (3.03%) .NET
2 4 (3.03%) ASP.NET
3 3 (2.27%) SOAP
3 3 (2.27%) Web Services
3 3 (2.27%) XML
3 3 (2.27%) XSD
4 1 (0.76%) SAP PI
4 1 (0.76%) Oracle GoldenGate
4 1 (0.76%) XMPP
Miscellaneous
1 27 (20.45%) Analytical Skills
2 13 (9.85%) Blackberry
3 4 (3.03%) PKI
4 3 (2.27%) NHS
4 3 (2.27%) Enterprise Software
5 1 (0.76%) Client/Server
5 1 (0.76%) Management Information System
5 1 (0.76%) E-Learning
5 1 (0.76%) Smartphone
5 1 (0.76%) Pocket PC
5 1 (0.76%) Statistics
5 1 (0.76%) Enterprise Storage
Operating Systems
1 66 (50.00%) Windows
2 23 (17.42%) Windows Server 2008
3 22 (16.67%) Windows XP
4 18 (13.64%) Linux
5 17 (12.88%) Windows 7
6 16 (12.12%) Windows Server 2003
7 13 (9.85%) HPUX
8 9 (6.82%) UNIX
9 5 (3.79%) Windows Vista
9 5 (3.79%) Windows Server 2012
10 4 (3.03%) Windows 2000
11 3 (2.27%) Windows 8
12 2 (1.52%) Windows 2000 Server
12 2 (1.52%) Windows NT
13 1 (0.76%) AIX
Processes & Methodologies
1 50 (37.88%) ITIL
2 11 (8.33%) Incident Management
3 8 (6.06%) Load Balancing
4 6 (4.55%) Problem Management
4 6 (4.55%) Continuous Improvement
4 6 (4.55%) Knowledge Management
5 4 (3.03%) Change Management
5 4 (3.03%) Time Management
5 4 (3.03%) Root Cause Analysis
6 3 (2.27%) ITSM
6 3 (2.27%) Logistics
6 3 (2.27%) BPR
6 3 (2.27%) Service Management
7 2 (1.52%) Service Delivery
7 2 (1.52%) Project Management
7 2 (1.52%) PRINCE2
7 2 (1.52%) ERP
7 2 (1.52%) Business Intelligence
7 2 (1.52%) Agile Software Development
8 1 (0.76%) Data Analysis
Programming Languages
1 15 (11.36%) SQL
2 11 (8.33%) Java
3 4 (3.03%) C#
4 3 (2.27%) VBA
5 2 (1.52%) Shell Script
5 2 (1.52%) JavaScript
5 2 (1.52%) VBScript
5 2 (1.52%) VB.NET
6 1 (0.76%) ABAP
Qualifications
1 10 (7.58%) Microsoft Certification
2 5 (3.79%) MCSE
3 4 (3.03%) SC Cleared
3 4 (3.03%) Security Cleared
4 3 (2.27%) CCNP
4 3 (2.27%) CCNA
4 3 (2.27%) Cisco Certification
5 2 (1.52%) Degree
6 1 (0.76%) VCP4
6 1 (0.76%) A+ Certification
6 1 (0.76%) MCDST
6 1 (0.76%) MCITP
Quality Assurance & Compliance
1 14 (10.61%) SLA
2 5 (3.79%) QA
System Software
1 40 (30.30%) Active Directory
2 12 (9.09%) Hyper-V
3 6 (4.55%) vSphere
3 6 (4.55%) VMware Infrastructure
4 5 (3.79%) XenApp
5 2 (1.52%) Citrix Presentation Server
6 1 (0.76%) Terminal Services
6 1 (0.76%) PowerHA
Systems Management
1 4 (3.03%) SCCM
1 4 (3.03%) SCOM
1 4 (3.03%) SCOrch
2 2 (1.52%) NetBackup
3 1 (0.76%) Backup Exec
3 1 (0.76%) Tivoli Storage Manager
3 1 (0.76%) OpenView Configuration Management
3 1 (0.76%) DameWare
Vendors
1 46 (34.85%) Microsoft
2 24 (18.18%) Citrix
3 14 (10.61%) VMware
4 12 (9.09%) Lotus
5 10 (7.58%) IBM
5 10 (7.58%) HP
6 9 (6.82%) Symantec
7 7 (5.30%) Cisco
8 4 (3.03%) Oracle
8 4 (3.03%) Google
9 3 (2.27%) LANDesk
10 2 (1.52%) AppSense
10 2 (1.52%) SAP
10 2 (1.52%) Dell
10 2 (1.52%) Sophos
10 2 (1.52%) Avaya
11 1 (0.76%) CheckPoint
11 1 (0.76%) NetIQ
11 1 (0.76%) McAfee
11 1 (0.76%) Intel
Warwickshire
ReThink Recruitment
Rate: £0.00 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
VIQU
Rate: £250 - 320 per day
Posted: 4 days ago
Cannock, Staffordshire
Reed Professional Services
Rate: £250 - £300 per day
Posted: 6 days ago
Redditch
Hays IT - Uk Posting account
Rate: £10.00 - £13.00 per hour
Posted: 24 days ago