The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 55 67 57
Rank change year-on-year
+12 -10
Contract jobs requiring a Support Analyst 74 41 57
As % of all contract IT jobs located in the West Midlands 2.93% 1.94% 2.46%
As % of the Job Titles category 3.22% 2.11% 2.65%
Number of daily rates quoted 30 17 37
Average daily rate
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of your Daily Rate
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£219 £250 £200
Average daily rate % change year-on-year
-12.50% +25.00%
90% offered a daily rate of more than £149 £138 £146
10% offered a daily rate of more than £320 £436 £226
UK excluding London average daily rate £200 £250 £205
% change year-on-year
-20.00% +21.95%
Number of hourly rates quoted 22 14 10
Average hourly rate £17.50 £12.38 £15.00
Average hourly rate % change year-on-year
+41.41% -17.50%
90% offered a hourly rate of more than £9.50 £9.30 £12.03
10% offered a hourly rate of more than £20.00 £20.90 £22.28
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2295 1945 2155
As % of all contract IT jobs located in the West Midlands 90.82% 92.27% 92.97%
Number of daily rates quoted 1154 1021 1069
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £205 £210 £200
10% offered a daily rate of more than £495 £450 £450
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 154 144 148
Average hourly rate £17.50 £14.63 £22.50
Average hourly rate % change year-on-year
+19.65% -35.00%
90% offered a hourly rate of more than £9.50 £10.00 £11.58
10% offered a hourly rate of more than £37.80 £30.00 £37.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 17 September 2014.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 17 September 2014.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 18 £180 -40.00% 8
Coventry +3 15 £225 -21.73% 1
Warwickshire -4 9 £308 +6.03% 2
Staffordshire +3 6 £150 -25.00% 2
West Bromwich - 5 - - 1
Shropshire -13 2 - - 1
Solihull +6 1 £300 +150.00% 1
Wolverhampton -7 1 - - 3
Worcestershire -7 1 £200 -15.78%
Sutton Coldfield - - - -
Dudley - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 61 (53.51%) Windows
2 44 (38.60%) ITIL
3 40 (35.09%) Microsoft
3 40 (35.09%) Active Directory
4 32 (28.07%) MS Office
5 30 (26.32%) Citrix
6 27 (23.68%) SQL
7 25 (21.93%) UNIX
7 25 (21.93%) Windows XP
8 22 (19.30%) Windows 7
9 19 (16.67%) MS Excel
9 19 (16.67%) SLA
10 17 (14.91%) VMware
11 15 (13.16%) Lotus
12 14 (12.28%) MS Exchange
13 13 (11.40%) Linux
13 13 (11.40%) IBM Notes
14 12 (10.53%) HP
15 11 (9.65%) TCP/IP
15 11 (9.65%) HPUX
15 11 (9.65%) PRINCE2
16 9 (7.89%) Finance
16 9 (7.89%) Red Hat
16 9 (7.89%) Blackberry
16 9 (7.89%) Windows Server 2008
17 8 (7.02%) Agile Software Development
17 8 (7.02%) Project Management
17 8 (7.02%) Microsoft Certification
17 8 (7.02%) MS Project
18 7 (6.14%) LAN

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (12.28%) MS Exchange
2 13 (11.40%) IBM Notes
3 4 (3.51%) SharePoint
4 3 (2.63%) Exchange Server 2010
4 3 (2.63%) Exchange Server 2003
4 3 (2.63%) Lotus Domino
5 2 (1.75%) Exchange Server 2007
6 1 (0.88%) Oracle Workflow
Applications
1 32 (28.07%) MS Office
2 19 (16.67%) MS Excel
3 8 (7.02%) MS Project
4 2 (1.75%) Spreadsheet
Business Applications
1 1 (0.88%) Infor M3
1 1 (0.88%) Movex
Cloud Services
1 4 (3.51%) Office 365
Communications & Networking
1 11 (9.65%) TCP/IP
2 7 (6.14%) LAN
3 5 (4.39%) VoIP
3 5 (4.39%) WAN
4 4 (3.51%) DHCP
4 4 (3.51%) SAN
5 3 (2.63%) DNS
6 2 (1.75%) Internet
6 2 (1.75%) Wireless
6 2 (1.75%) Firewall
6 2 (1.75%) SSL
6 2 (1.75%) LDAP
7 1 (0.88%) iSCSI
7 1 (0.88%) VPN
Database & Business Intelligence
1 3 (2.63%) SQL Server
2 2 (1.75%) Data Warehouse
3 1 (0.88%) Oracle Database
Development Applications
1 1 (0.88%) Toad
General
1 9 (7.89%) Finance
2 7 (6.14%) Back Office
3 5 (4.39%) Retail
4 2 (1.75%) Manufacturing
4 2 (1.75%) Automotive
4 2 (1.75%) Banking
5 1 (0.88%) Legal
5 1 (0.88%) Electronics
5 1 (0.88%) Military
Libraries, Frameworks & Software Standards
1 4 (3.51%) .NET
2 3 (2.63%) ASP.NET
3 2 (1.75%) XML
3 2 (1.75%) ODBC
3 2 (1.75%) HTML
4 1 (0.88%) EDI
4 1 (0.88%) Middleware
Miscellaneous
1 9 (7.89%) Blackberry
2 4 (3.51%) iPad
3 3 (2.63%) NHS
4 2 (1.75%) Analytical Skills
5 1 (0.88%) Enterprise Storage
5 1 (0.88%) Credit Risk
5 1 (0.88%) CMDB
5 1 (0.88%) PDA
5 1 (0.88%) Client/Server
5 1 (0.88%) AS400
5 1 (0.88%) Management Information System
5 1 (0.88%) Mainframe
Operating Systems
1 61 (53.51%) Windows
2 25 (21.93%) UNIX
2 25 (21.93%) Windows XP
3 22 (19.30%) Windows 7
4 13 (11.40%) Linux
5 11 (9.65%) HPUX
6 9 (7.89%) Windows Server 2008
7 7 (6.14%) Windows Server 2003
8 4 (3.51%) Solaris
8 4 (3.51%) Red Hat Enterprise Linux
8 4 (3.51%) Windows Vista
9 3 (2.63%) Windows NT
9 3 (2.63%) MVS
10 2 (1.75%) AIX
10 2 (1.75%) Windows 2000
10 2 (1.75%) Windows 2000 Server
10 2 (1.75%) Windows 8
11 1 (0.88%) Windows CE
Processes & Methodologies
1 44 (38.60%) ITIL
2 11 (9.65%) PRINCE2
3 8 (7.02%) Agile Software Development
3 8 (7.02%) Project Management
4 4 (3.51%) Problem Management
5 3 (2.63%) Root Cause Analysis
5 3 (2.63%) Logistics
5 3 (2.63%) ERP
6 2 (1.75%) Identity Management
6 2 (1.75%) Service Management
6 2 (1.75%) Service Delivery
6 2 (1.75%) Validation
6 2 (1.75%) Workflow
6 2 (1.75%) PLM
6 2 (1.75%) Time Management
6 2 (1.75%) Data Validation
6 2 (1.75%) Incident Management
7 1 (0.88%) Performance Tuning
7 1 (0.88%) Performance Monitoring
7 1 (0.88%) Data Privacy
Programming Languages
1 27 (23.68%) SQL
2 6 (5.26%) Java
3 4 (3.51%) JavaScript
4 3 (2.63%) PowerShell
4 3 (2.63%) VB.NET
4 3 (2.63%) C#
5 2 (1.75%) C++
5 2 (1.75%) Perl
5 2 (1.75%) PHP
5 2 (1.75%) VB
5 2 (1.75%) Korn
5 2 (1.75%) Bash Shell
6 1 (0.88%) VBScript
Qualifications
1 8 (7.02%) Microsoft Certification
2 6 (5.26%) Security Cleared
3 5 (4.39%) MCSE
4 4 (3.51%) PRINCE2 Certification
4 4 (3.51%) SC Cleared
5 2 (1.75%) CCNA
5 2 (1.75%) Cisco Certification
5 2 (1.75%) MCITP
6 1 (0.88%) Degree
6 1 (0.88%) CCNP
Quality Assurance & Compliance
1 19 (16.67%) SLA
System Software
1 40 (35.09%) Active Directory
2 6 (5.26%) XenApp
3 4 (3.51%) Terminal Services
3 4 (3.51%) VMware Infrastructure
4 2 (1.75%) Citrix Presentation Server
4 2 (1.75%) Hyper-V
5 1 (0.88%) vSphere
Systems Management
1 3 (2.63%) SCCM
2 2 (1.75%) CA SiteMinder
2 2 (1.75%) Backup Exec
3 1 (0.88%) HP Data Protector
3 1 (0.88%) NetBackup
3 1 (0.88%) DameWare
3 1 (0.88%) Norton AntiVirus
3 1 (0.88%) MAILsweeper
Vendors
1 40 (35.09%) Microsoft
2 30 (26.32%) Citrix
3 17 (14.91%) VMware
4 15 (13.16%) Lotus
5 12 (10.53%) HP
6 9 (7.89%) Red Hat
7 6 (5.26%) Symantec
8 4 (3.51%) Apple
8 4 (3.51%) Dell
9 3 (2.63%) Oracle
10 2 (1.75%) Juniper
10 2 (1.75%) CA
10 2 (1.75%) EMC
10 2 (1.75%) Cisco
10 2 (1.75%) Meru Networks
11 1 (0.88%) StreamServe
11 1 (0.88%) Cincom
11 1 (0.88%) SAP
11 1 (0.88%) Business Objects
11 1 (0.88%) IBM
Tamworth, Staffordshire
euro car parts
Rate: From £22,000 to £28,000 per annum 6 month contract possibly permanent
Posted: 8 days ago
West Bromwich
Net Recruit.co.uk Ltd
Rate: £25K - £27K plus call allowance
Posted: 26 days ago