The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 48 57
Rank change year-on-year
-5 +9
Contract jobs requiring a Support Analyst 72 60 53
As % of all contract IT jobs located in the West Midlands 2.83% 2.80% 2.35%
As % of the Job Titles category 3.10% 3.05% 2.52%
Number of daily rates quoted 25 27 36
Average daily rate
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£225 £250 £180
Average daily rate % change year-on-year
-10.00% +38.88%
90% offered a daily rate of more than £162 £120 £140
10% offered a daily rate of more than £320 £442 £275
UK excluding London average daily rate £200 £225 £213
% change year-on-year
-11.11% +5.88%
Number of hourly rates quoted 29 16 8
Average hourly rate £15.00 £12.38 £15.00
Average hourly rate % change year-on-year
+21.21% -17.50%
90% offered a hourly rate of more than £9.70 £9.00 £11.88
10% offered a hourly rate of more than £19.17 £21.50 £22.65
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2322 1970 2103
As % of all contract IT jobs located in the West Midlands 91.38% 91.88% 93.22%
Number of daily rates quoted 1178 1024 1043
Average daily rate £340 £330 £330
Average daily rate % change year-on-year
+3.03% -
90% offered a daily rate of more than £209 £200 £190
10% offered a daily rate of more than £500 £475 £463
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 176 138 139
Average hourly rate £17.00 £15.50 £22.00
Average hourly rate % change year-on-year
+9.67% -29.54%
90% offered a hourly rate of more than £9.50 £10.00 £12.25
10% offered a hourly rate of more than £37.80 £35.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 22 August 2014.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 22 August 2014.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +1 20 £250 +85.18% 2
Birmingham +8 17 £228 -49.44% 7
Warwickshire -3 9 £350 +40.00% 2
West Bromwich - 5 - - 1
Staffordshire -4 3 - -
Worcestershire -7 2 £200 -15.78% 1
Shropshire -7 1 - -
Dudley - 1 - -
Halesowen - - - -
Solihull - - - -
Sutton Coldfield - - - - 1
Wednesbury - - - -
Wolverhampton - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 August 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 53 (50.48%) Windows
2 44 (41.90%) ITIL
3 35 (33.33%) Microsoft
3 35 (33.33%) Active Directory
4 26 (24.76%) MS Office
5 25 (23.81%) UNIX
5 25 (23.81%) Citrix
6 24 (22.86%) SQL
7 21 (20.00%) Windows XP
8 20 (19.05%) SLA
9 18 (17.14%) Windows 7
10 15 (14.29%) MS Excel
11 14 (13.33%) VMware
12 12 (11.43%) Lotus
12 12 (11.43%) Linux
13 11 (10.48%) HPUX
13 11 (10.48%) HP
13 11 (10.48%) MS Exchange
14 10 (9.52%) IBM Notes
15 9 (8.57%) PRINCE2
15 9 (8.57%) Red Hat
16 7 (6.67%) TCP/IP
16 7 (6.67%) Finance
16 7 (6.67%) Blackberry
16 7 (6.67%) Windows Server 2008
17 6 (5.71%) Security Cleared
17 6 (5.71%) Project Management
17 6 (5.71%) Microsoft Certification
17 6 (5.71%) MS Project
18 5 (4.76%) LAN

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 August 2014, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (10.48%) MS Exchange
2 10 (9.52%) IBM Notes
3 4 (3.81%) SharePoint
4 3 (2.86%) Lotus Domino
4 3 (2.86%) Exchange Server 2003
5 2 (1.90%) Exchange Server 2010
5 2 (1.90%) Exchange Server 2007
6 1 (0.95%) Oracle Workflow
Applications
1 26 (24.76%) MS Office
2 15 (14.29%) MS Excel
3 6 (5.71%) MS Project
4 2 (1.90%) Spreadsheet
Business Applications
1 1 (0.95%) Movex
1 1 (0.95%) Infor M3
Cloud Services
1 3 (2.86%) Office 365
Communications & Networking
1 7 (6.67%) TCP/IP
2 5 (4.76%) LAN
3 4 (3.81%) VoIP
3 4 (3.81%) SAN
4 3 (2.86%) WAN
4 3 (2.86%) DHCP
5 2 (1.90%) Wireless
5 2 (1.90%) DNS
5 2 (1.90%) SSL
5 2 (1.90%) LDAP
6 1 (0.95%) Firewall
Database & Business Intelligence
1 2 (1.90%) Data Warehouse
2 1 (0.95%) SQL Server
2 1 (0.95%) Oracle Database
Development Applications
1 1 (0.95%) Toad
General
1 7 (6.67%) Finance
2 5 (4.76%) Back Office
3 4 (3.81%) Retail
4 3 (2.86%) Manufacturing
5 2 (1.90%) Legal
6 1 (0.95%) Automotive
6 1 (0.95%) Military
Libraries, Frameworks & Software Standards
1 3 (2.86%) .NET
2 2 (1.90%) ASP.NET
2 2 (1.90%) XML
2 2 (1.90%) ODBC
2 2 (1.90%) HTML
3 1 (0.95%) COM
3 1 (0.95%) EDI
Miscellaneous
1 7 (6.67%) Blackberry
2 4 (3.81%) iPad
3 2 (1.90%) Management Information System
3 2 (1.90%) NHS
4 1 (0.95%) Client/Server
4 1 (0.95%) Mainframe
4 1 (0.95%) AS400
4 1 (0.95%) Credit Risk
4 1 (0.95%) SCADA
4 1 (0.95%) CMDB
4 1 (0.95%) PDA
4 1 (0.95%) Enterprise Storage
Operating Systems
1 53 (50.48%) Windows
2 25 (23.81%) UNIX
3 21 (20.00%) Windows XP
4 18 (17.14%) Windows 7
5 12 (11.43%) Linux
6 11 (10.48%) HPUX
7 7 (6.67%) Windows Server 2008
8 5 (4.76%) Windows Server 2003
9 4 (3.81%) Red Hat Enterprise Linux
9 4 (3.81%) Windows Vista
9 4 (3.81%) Solaris
10 3 (2.86%) Windows NT
10 3 (2.86%) MVS
11 2 (1.90%) AIX
12 1 (0.95%) Windows CE
12 1 (0.95%) Windows 8
12 1 (0.95%) Windows 2000 Server
Processes & Methodologies
1 44 (41.90%) ITIL
2 9 (8.57%) PRINCE2
3 6 (5.71%) Project Management
4 4 (3.81%) Incident Management
4 4 (3.81%) Problem Management
5 3 (2.86%) Logistics
5 3 (2.86%) Root Cause Analysis
6 2 (1.90%) Time Management
6 2 (1.90%) Data Validation
6 2 (1.90%) Validation
6 2 (1.90%) Workflow
6 2 (1.90%) Identity Management
6 2 (1.90%) Six Sigma
6 2 (1.90%) Service Management
6 2 (1.90%) Service Delivery
6 2 (1.90%) Change Management
7 1 (0.95%) ERP
7 1 (0.95%) Data Modelling
7 1 (0.95%) CAD
7 1 (0.95%) CAE
Programming Languages
1 24 (22.86%) SQL
2 4 (3.81%) Java
2 4 (3.81%) JavaScript
3 3 (2.86%) PowerShell
4 2 (1.90%) Bash Shell
4 2 (1.90%) Korn
4 2 (1.90%) Perl
4 2 (1.90%) PHP
4 2 (1.90%) VB
4 2 (1.90%) VB.NET
4 2 (1.90%) C#
4 2 (1.90%) C++
Qualifications
1 6 (5.71%) Security Cleared
1 6 (5.71%) Microsoft Certification
2 5 (4.76%) SC Cleared
3 4 (3.81%) PRINCE2 Certification
3 4 (3.81%) MCSE
4 2 (1.90%) Degree
4 2 (1.90%) MCITP
5 1 (0.95%) Cisco Certification
5 1 (0.95%) CCNA
Quality Assurance & Compliance
1 20 (19.05%) SLA
System Software
1 35 (33.33%) Active Directory
2 5 (4.76%) XenApp
3 4 (3.81%) VMware Infrastructure
4 3 (2.86%) Terminal Services
5 2 (1.90%) Hyper-V
6 1 (0.95%) Citrix Presentation Server
Systems Management
1 4 (3.81%) SCCM
2 2 (1.90%) Backup Exec
2 2 (1.90%) CA SiteMinder
2 2 (1.90%) Norton AntiVirus
3 1 (0.95%) MAILsweeper
3 1 (0.95%) DameWare
3 1 (0.95%) HP Data Protector
Vendors
1 35 (33.33%) Microsoft
2 25 (23.81%) Citrix
3 14 (13.33%) VMware
4 12 (11.43%) Lotus
5 11 (10.48%) HP
6 9 (8.57%) Red Hat
7 4 (3.81%) Symantec
7 4 (3.81%) Apple
8 3 (2.86%) Oracle
8 3 (2.86%) Dell
9 2 (1.90%) Meru Networks
9 2 (1.90%) EMC
9 2 (1.90%) Juniper
9 2 (1.90%) CA
10 1 (0.95%) Business Objects
10 1 (0.95%) Informatica
10 1 (0.95%) NetApp
10 1 (0.95%) Cisco
10 1 (0.95%) IBM
10 1 (0.95%) Sun
Warwickshire
LA International
Rate: £250 - £280 per day
Posted: 3 hours ago
West Bromwich, West Midlands (County)
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Rate: £25K - £7K plus call allowance
Posted: 10 hours ago
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Posted: 3 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £200 - £220 per day
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