The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 70 81 69
Rank change year-on-year
+11 -12
Contract jobs requiring a Support Analyst 55 30 35
As % of all contract IT jobs located in the West Midlands 2.07% 1.28% 2.05%
As % of the Job Titles category 2.23% 1.41% 2.22%
Number of daily rates quoted 30 11 10
Average daily rate
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of your Daily Rate
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£208 £245 £203
Average daily rate % change year-on-year
-15.30% +20.98%
90% offered a daily rate of more than £125 £125 £136
10% offered a daily rate of more than £325 £275 £576
UK excluding London average daily rate £225 £190 £239
% change year-on-year
+18.42% -20.41%
Number of hourly rates quoted 13 9 8
Average hourly rate £20.50 £16.00 £11.50
Average hourly rate % change year-on-year
+28.12% +39.13%
90% offered a hourly rate of more than £11.80 £11.62 £10.00
10% offered a hourly rate of more than £29.20 £17.40 £16.15
UK excluding London average hourly rate £14.00 £14.00 £14.00
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2462 2133 1580
As % of all contract IT jobs located in the West Midlands 92.52% 91.23% 92.67%
Number of daily rates quoted 1486 1096 713
Average daily rate £375 £340 £325
Average daily rate % change year-on-year
+10.29% +4.61%
90% offered a daily rate of more than £225 £220 £205
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 153 146 142
Average hourly rate £19.00 £16.00 £19.00
Average hourly rate % change year-on-year
+18.75% -15.78%
90% offered a hourly rate of more than £11.00 £10.00 £10.00
10% offered a hourly rate of more than £37.50 £35.60 £37.80
UK excluding London average hourly rate £16.75 £17.50 £17.50
% change year-on-year
-4.28% -

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 6 May 2015.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 6 May 2015.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +8 15 £288 +4.54% 1
Birmingham +2 11 £190 +43.39% 1
Coventry +10 8 £225 -10.00% 2
Dudley -3 6 £125 -
Staffordshire -12 4 £245 - 2
Worcestershire -3 2 £124 -49.38%
Solihull - 2 - - 2
Shropshire -8 1 - - 2
West Bromwich - 1 - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 May 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 54 (48.21%) ITIL
2 50 (44.64%) Windows
3 47 (41.96%) Microsoft
4 34 (30.36%) Active Directory
5 27 (24.11%) Analytical Skills
6 23 (20.54%) MS Office
7 22 (19.64%) Linux
8 19 (16.96%) MS Excel
8 19 (16.96%) SLA
9 18 (16.07%) LAN
9 18 (16.07%) WAN
9 18 (16.07%) Citrix
10 15 (13.39%) HP
11 14 (12.50%) Windows Server 2008
11 14 (12.50%) Windows XP
11 14 (12.50%) HPUX
12 12 (10.71%) Hyper-V
13 11 (9.82%) MS Exchange
14 10 (8.93%) VMware
14 10 (8.93%) Windows 7
14 10 (8.93%) Microsoft Azure
15 9 (8.04%) Knowledge Management
15 9 (8.04%) Windows Server 2003
15 9 (8.04%) SQL Server
16 8 (7.14%) Lotus
16 8 (7.14%) Blackberry
16 8 (7.14%) Security Cleared
16 8 (7.14%) Incident Management
17 7 (6.25%) SC Cleared
17 7 (6.25%) Continuous Improvement

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 May 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.82%) MS Exchange
2 7 (6.25%) IBM Notes
3 5 (4.46%) Lotus Domino
4 4 (3.57%) SharePoint
5 3 (2.68%) Exchange Server 2013
6 2 (1.79%) Exchange Server 2010
6 2 (1.79%) Tomcat
6 2 (1.79%) Blackberry Enterprise Server
7 1 (0.89%) Lync
7 1 (0.89%) BizTalk Server
7 1 (0.89%) WebLogic
7 1 (0.89%) IIS
Applications
1 23 (20.54%) MS Office
2 19 (16.96%) MS Excel
3 2 (1.79%) MS PowerPoint
4 1 (0.89%) Open Workbench
Business Applications
1 2 (1.79%) CA PPM
2 1 (0.89%) SAP BPC
2 1 (0.89%) Oracle Utilities
2 1 (0.89%) SAP FI
Cloud Services
1 10 (8.93%) Microsoft Azure
2 3 (2.68%) Google Apps
3 1 (0.89%) Office 365
Communications & Networking
1 18 (16.07%) LAN
1 18 (16.07%) WAN
2 7 (6.25%) DHCP
2 7 (6.25%) DNS
3 3 (2.68%) TCP/IP
4 2 (1.79%) Firewall
4 2 (1.79%) iSCSI
5 1 (0.89%) Cisco ASA
5 1 (0.89%) Wireless
5 1 (0.89%) VPN
5 1 (0.89%) SAN
5 1 (0.89%) SMTP
5 1 (0.89%) VoIP
Database & Business Intelligence
1 9 (8.04%) SQL Server
2 2 (1.79%) SQL Server Integration Services
2 2 (1.79%) MySQL
3 1 (0.89%) SQL Server 2012
3 1 (0.89%) Oracle Reports
3 1 (0.89%) Data Mining
Development Applications
1 2 (1.79%) Visual Studio
2 1 (0.89%) TeamCity
General
1 7 (6.25%) Finance
1 7 (6.25%) Automotive
2 3 (2.68%) Manufacturing
3 1 (0.89%) Retail
3 1 (0.89%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.79%) .NET
1 2 (1.79%) ASP.NET
2 1 (0.89%) XMPP
2 1 (0.89%) SAP PI
2 1 (0.89%) Oracle GoldenGate
Miscellaneous
1 27 (24.11%) Analytical Skills
2 8 (7.14%) Blackberry
3 6 (5.36%) Enterprise Software
4 3 (2.68%) PKI
4 3 (2.68%) NHS
5 2 (1.79%) User Experience
6 1 (0.89%) Statistics
6 1 (0.89%) Enterprise Storage
6 1 (0.89%) Management Information System
6 1 (0.89%) AS400
6 1 (0.89%) E-Learning
6 1 (0.89%) Private Cloud
Operating Systems
1 50 (44.64%) Windows
2 22 (19.64%) Linux
3 14 (12.50%) Windows XP
3 14 (12.50%) HPUX
3 14 (12.50%) Windows Server 2008
4 10 (8.93%) Windows 7
5 9 (8.04%) Windows Server 2003
6 6 (5.36%) UNIX
6 6 (5.36%) Windows Server 2012
7 3 (2.68%) Windows Vista
8 2 (1.79%) Windows 2000
8 2 (1.79%) Windows 8
8 2 (1.79%) Windows 2000 Server
9 1 (0.89%) Red Hat Enterprise Linux
9 1 (0.89%) Windows NT
9 1 (0.89%) AIX
Processes & Methodologies
1 54 (48.21%) ITIL
2 9 (8.04%) Knowledge Management
3 8 (7.14%) Incident Management
4 7 (6.25%) Continuous Improvement
4 7 (6.25%) Service Management
5 6 (5.36%) Problem Management
6 5 (4.46%) Load Balancing
6 5 (4.46%) Service Delivery
7 4 (3.57%) ITSM
7 4 (3.57%) Time Management
7 4 (3.57%) Change Control
7 4 (3.57%) Root Cause Analysis
8 3 (2.68%) Change Management
8 3 (2.68%) Business Intelligence
8 3 (2.68%) BPR
8 3 (2.68%) Logistics
9 2 (1.79%) ITIL V3
9 2 (1.79%) Performance Tuning
9 2 (1.79%) Performance Monitoring
9 2 (1.79%) Project Management
Programming Languages
1 6 (5.36%) SQL
2 2 (1.79%) VBScript
2 2 (1.79%) JavaScript
2 2 (1.79%) Shell Script
3 1 (0.89%) PL/SQL
3 1 (0.89%) VB
3 1 (0.89%) ABAP
3 1 (0.89%) VBA
Qualifications
1 8 (7.14%) Security Cleared
2 7 (6.25%) SC Cleared
3 5 (4.46%) Microsoft Certification
4 4 (3.57%) Degree
5 3 (2.68%) Cisco Certification
5 3 (2.68%) ITIL Certification
5 3 (2.68%) MCSE
5 3 (2.68%) CCNP
5 3 (2.68%) CCNA
6 2 (1.79%) MCITP
7 1 (0.89%) NVQ Level 4
7 1 (0.89%) Citrix Certification
7 1 (0.89%) MCSA
7 1 (0.89%) VMware Certified Professional (VCP)
7 1 (0.89%) MCDST
7 1 (0.89%) A+ Certification
Quality Assurance & Compliance
1 19 (16.96%) SLA
2 6 (5.36%) QA
System Software
1 34 (30.36%) Active Directory
2 12 (10.71%) Hyper-V
3 6 (5.36%) VMware Infrastructure
3 6 (5.36%) vSphere
4 5 (4.46%) XenApp
5 2 (1.79%) Citrix Presentation Server
6 1 (0.89%) Terminal Services
6 1 (0.89%) XenDesktop
6 1 (0.89%) Veritas Volume Manager
6 1 (0.89%) vCloud
Systems Management
1 3 (2.68%) NetBackup
1 3 (2.68%) Backup Exec
1 3 (2.68%) SCOM
1 3 (2.68%) SCOrch
2 2 (1.79%) ServiceCenter
2 2 (1.79%) SCCM
3 1 (0.89%) Puppet
3 1 (0.89%) WSUS
3 1 (0.89%) Norton AntiVirus
3 1 (0.89%) DameWare
Vendors
1 47 (41.96%) Microsoft
2 18 (16.07%) Citrix
3 15 (13.39%) HP
4 10 (8.93%) VMware
5 8 (7.14%) Lotus
6 7 (6.25%) IBM
7 6 (5.36%) Oracle
8 5 (4.46%) Cisco
8 5 (4.46%) Dell
8 5 (4.46%) Symantec
9 4 (3.57%) Google
10 2 (1.79%) LANDesk
10 2 (1.79%) Sophos
11 1 (0.89%) Red Hat
11 1 (0.89%) CheckPoint
11 1 (0.89%) Avaya
11 1 (0.89%) NetApp
11 1 (0.89%) Veritas
11 1 (0.89%) Sybase
11 1 (0.89%) Business Objects
Coventry, West Midlands (County)
Certes Computing Ltd
Rate: 11 P/H +
Posted: 9 hours ago
West Midlands
Venn Group
Rate: £20 - £25 Per Hour
Posted: 5 days ago