The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 55 96 67
Rank change year-on-year
+41 -29
Contract jobs requiring a Support Analyst 72 18 38
As % of all contract IT jobs located in the West Midlands 2.79% 0.80% 2.08%
As % of the Job Titles category 3.04% 0.88% 2.22%
Number of daily rates quoted 34 4 9
Average daily rate
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of your Daily Rate
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£243 £133 £175
Average daily rate % change year-on-year
+83.01% -24.28%
90% offered a daily rate of more than £133 £108 £132
10% offered a daily rate of more than £321 £235 £275
UK excluding London average daily rate £220 £223 £250
% change year-on-year
-1.34% -10.80%
Number of hourly rates quoted 22 9 11
Average hourly rate £20.50 £12.40 £11.50
Average hourly rate % change year-on-year
+65.32% +7.82%
90% offered a hourly rate of more than £12.05 £10.40 £10.00
10% offered a hourly rate of more than £26.00 £17.40 £15.00
UK excluding London average hourly rate £14.19 £15.38 £14.00
% change year-on-year
-7.72% +9.82%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2367 2043 1712
As % of all contract IT jobs located in the West Midlands 91.74% 91.16% 93.55%
Number of daily rates quoted 1338 1045 806
Average daily rate £363 £350 £325
Average daily rate % change year-on-year
+3.57% +7.69%
90% offered a daily rate of more than £220 £222 £209
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 164 130 179
Average hourly rate £17.50 £15.00 £18.00
Average hourly rate % change year-on-year
+16.66% -16.66%
90% offered a hourly rate of more than £11.50 £10.00 £10.00
10% offered a hourly rate of more than £35.00 £35.00 £37.80
UK excluding London average hourly rate £17.00 £17.00 £17.50
% change year-on-year
- -2.85%

Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the West Midlands

Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the West Midlands region.

Support Analyst Daily Rate Trend in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 26 March 2015.

Support Analyst Daily Rate Histogram in the West Midlands

Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the West Midlands region.

Support Analyst Hourly Rate Trend in the West Midlands

Support Analyst
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the West Midlands region over the 3 months to 26 March 2015.

Support Analyst Hourly Rate Histogram in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +24 27 £275 - 2
Birmingham 0 11 £235 +77.35% 5
Coventry - 7 £215 -
Staffordshire -6 5 £245 - 4
Worcestershire - 3 - -
Solihull - 2 - -
Shropshire -13 1 £103 +2.50% 3
Walsall - - - -
Wolverhampton - - - -
Herefordshire - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 March 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 68 (47.22%) Windows
2 63 (43.75%) ITIL
3 51 (35.42%) Microsoft
4 42 (29.17%) Active Directory
5 34 (23.61%) MS Office
6 33 (22.92%) Analytical Skills
7 25 (17.36%) Linux
7 25 (17.36%) Citrix
8 24 (16.67%) Windows Server 2008
9 23 (15.97%) SLA
10 22 (15.28%) MS Excel
11 20 (13.89%) Windows XP
12 19 (13.19%) Windows Server 2003
13 18 (12.50%) LAN
13 18 (12.50%) WAN
13 18 (12.50%) HPUX
14 17 (11.81%) Windows 7
15 16 (11.11%) MS Exchange
16 15 (10.42%) HP
16 15 (10.42%) Lotus
17 14 (9.72%) IBM
17 14 (9.72%) IBM Notes
18 13 (9.03%) UNIX
18 13 (9.03%) SQL
18 13 (9.03%) Blackberry
18 13 (9.03%) VMware
18 13 (9.03%) Hyper-V
19 12 (8.33%) Load Balancing
19 12 (8.33%) TCP/IP
20 11 (7.64%) DNS

Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 26 March 2015, IT contractor jobs across the West Midlands region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (11.11%) MS Exchange
2 14 (9.72%) IBM Notes
3 8 (5.56%) Lotus Domino
4 5 (3.47%) Exchange Server 2003
4 5 (3.47%) WebSphere
5 4 (2.78%) SharePoint
6 3 (2.08%) BizTalk Server
6 3 (2.08%) Exchange Server 2010
6 3 (2.08%) Exchange Server 2013
7 2 (1.39%) Lync
8 1 (0.69%) WebLogic
8 1 (0.69%) IIS
8 1 (0.69%) Blackberry Enterprise Server
Applications
1 34 (23.61%) MS Office
2 22 (15.28%) MS Excel
3 2 (1.39%) MS PowerPoint
Business Applications
1 2 (1.39%) CA PPM
1 2 (1.39%) Agresso
2 1 (0.69%) SAP FI
2 1 (0.69%) SAP BPC
2 1 (0.69%) Oracle Utilities
2 1 (0.69%) Dynamics AX
Cloud Services
1 11 (7.64%) Microsoft Azure
2 3 (2.08%) Google Apps
3 1 (0.69%) Office 365
Communications & Networking
1 18 (12.50%) LAN
1 18 (12.50%) WAN
2 12 (8.33%) TCP/IP
3 11 (7.64%) DNS
3 11 (7.64%) DHCP
4 3 (2.08%) VoIP
4 3 (2.08%) FTP
5 2 (1.39%) iSCSI
5 2 (1.39%) Firewall
6 1 (0.69%) VPN
6 1 (0.69%) SMTP
6 1 (0.69%) Wireless
6 1 (0.69%) Cisco ASA
Database & Business Intelligence
1 11 (7.64%) SQL Server
2 2 (1.39%) MySQL
3 1 (0.69%) Data Mining
3 1 (0.69%) Oracle Reports
3 1 (0.69%) SQL Server 2012
Development Applications
1 3 (2.08%) SoapUI
2 1 (0.69%) TeamCity
General
1 11 (7.64%) Finance
2 6 (4.17%) Automotive
3 4 (2.78%) Banking
3 4 (2.78%) Back Office
3 4 (2.78%) Manufacturing
4 1 (0.69%) Advertising
4 1 (0.69%) Local Government
Libraries, Frameworks & Software Standards
1 5 (3.47%) Middleware
1 5 (3.47%) WebSphere MQ
1 5 (3.47%) WebSphere Message Broker
2 3 (2.08%) SOAP
2 3 (2.08%) Web Services
2 3 (2.08%) XML
2 3 (2.08%) XSD
3 2 (1.39%) .NET
3 2 (1.39%) ASP.NET
4 1 (0.69%) Oracle GoldenGate
4 1 (0.69%) XMPP
4 1 (0.69%) SAP PI
Miscellaneous
1 33 (22.92%) Analytical Skills
2 13 (9.03%) Blackberry
3 5 (3.47%) Enterprise Software
4 4 (2.78%) PKI
5 3 (2.08%) NHS
6 2 (1.39%) User Experience
7 1 (0.69%) Client/Server
7 1 (0.69%) E-Learning
7 1 (0.69%) Management Information System
7 1 (0.69%) AS400
7 1 (0.69%) Enterprise Storage
7 1 (0.69%) Smartphone
7 1 (0.69%) Pocket PC
7 1 (0.69%) Statistics
Operating Systems
1 68 (47.22%) Windows
2 25 (17.36%) Linux
3 24 (16.67%) Windows Server 2008
4 20 (13.89%) Windows XP
5 19 (13.19%) Windows Server 2003
6 18 (12.50%) HPUX
7 17 (11.81%) Windows 7
8 13 (9.03%) UNIX
9 7 (4.86%) Windows Server 2012
10 5 (3.47%) Windows Vista
11 3 (2.08%) Windows 2000
11 3 (2.08%) Windows 8
11 3 (2.08%) Windows 2000 Server
12 2 (1.39%) AIX
12 2 (1.39%) Windows NT
13 1 (0.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 63 (43.75%) ITIL
2 12 (8.33%) Load Balancing
3 11 (7.64%) Incident Management
4 9 (6.25%) Knowledge Management
5 8 (5.56%) Continuous Improvement
6 6 (4.17%) Problem Management
7 5 (3.47%) Service Management
8 4 (2.78%) Time Management
8 4 (2.78%) Root Cause Analysis
8 4 (2.78%) Change Management
9 3 (2.08%) ITSM
9 3 (2.08%) Service Delivery
9 3 (2.08%) BPR
9 3 (2.08%) Logistics
10 2 (1.39%) Workflow
10 2 (1.39%) Business Intelligence
11 1 (0.69%) E-Commerce
11 1 (0.69%) PRINCE2
11 1 (0.69%) Migration
11 1 (0.69%) Project Management
Programming Languages
1 13 (9.03%) SQL
2 9 (6.25%) Java
3 3 (2.08%) VBA
4 2 (1.39%) Shell Script
4 2 (1.39%) JavaScript
4 2 (1.39%) VBScript
4 2 (1.39%) C#
5 1 (0.69%) VB
5 1 (0.69%) ABAP
5 1 (0.69%) PL/SQL
Qualifications
1 9 (6.25%) Microsoft Certification
2 6 (4.17%) SC Cleared
2 6 (4.17%) Security Cleared
3 4 (2.78%) MCSE
4 3 (2.08%) CCNP
4 3 (2.08%) CCNA
4 3 (2.08%) Cisco Certification
5 2 (1.39%) Degree
5 2 (1.39%) ITIL Certification
6 1 (0.69%) A+ Certification
6 1 (0.69%) MCDST
6 1 (0.69%) MCITP
Quality Assurance & Compliance
1 23 (15.97%) SLA
2 7 (4.86%) QA
System Software
1 42 (29.17%) Active Directory
2 13 (9.03%) Hyper-V
3 7 (4.86%) VMware Infrastructure
4 6 (4.17%) vSphere
5 5 (3.47%) XenApp
6 3 (2.08%) Citrix Presentation Server
7 1 (0.69%) Terminal Services
7 1 (0.69%) PowerHA
7 1 (0.69%) vCloud
7 1 (0.69%) Veritas Volume Manager
Systems Management
1 5 (3.47%) SCCM
2 4 (2.78%) SCOM
2 4 (2.78%) SCOrch
3 3 (2.08%) Backup Exec
4 2 (1.39%) ServiceCenter
4 2 (1.39%) NetBackup
5 1 (0.69%) DameWare
5 1 (0.69%) Tivoli Storage Manager
5 1 (0.69%) OpenView Configuration Management
5 1 (0.69%) Puppet
Vendors
1 51 (35.42%) Microsoft
2 25 (17.36%) Citrix
3 15 (10.42%) HP
3 15 (10.42%) Lotus
4 14 (9.72%) IBM
5 13 (9.03%) VMware
6 9 (6.25%) Symantec
7 8 (5.56%) Cisco
8 6 (4.17%) Oracle
9 4 (2.78%) Google
10 3 (2.08%) Dell
10 3 (2.08%) LANDesk
11 2 (1.39%) AppSense
12 1 (0.69%) Red Hat
12 1 (0.69%) Avaya
12 1 (0.69%) Veritas
12 1 (0.69%) SAP
12 1 (0.69%) Sybase
12 1 (0.69%) NetIQ
12 1 (0.69%) Sophos
Warwickshire
Hays IT - Uk Posting account
Rate: £26.00 per hour
Posted: 20 days ago
West Midlands
Hays IT - Uk Posting account
Rate: £15.00 - £18.00 per hour
Posted: 20 days ago