The first table below looks at the demand for Service Management skills in IT contracts advertised for the Crawley region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Crawley region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 16 27 32
Rank change year-on-year
+11 +5
Contract jobs citing Service Management 6 2 1
As % of all contract IT jobs located in Crawley 5.31% 1.20% 0.38%
As % of the Processes & Methodologies category 7.69% 1.61% 0.45%
Number of daily rates quoted 2 2 1
Average daily rate
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£120 £443 £425
Average daily rate % change year-on-year
-72.88% +4.11%
UK excluding London average daily rate £350 £350 £356
% change year-on-year
- -1.75%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.38 £15.50 £16.00
% change year-on-year
-7.25% -3.12%
Processes & Methodologies Category
Crawley
Contract IT job ads with a match in the
Processes & Methodologies category
78 124 221
As % of all contract IT jobs located in Crawley 69.03% 74.25% 84.67%
Number of daily rates quoted 45 98 140
Average daily rate £325 £350 £325
Average daily rate % change year-on-year
-7.14% +7.69%
90% offered a daily rate of more than £220 £313 £300
10% offered a daily rate of more than £500 £438 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 9 5 4
Average hourly rate £14.00 £36.50 £36.00
Average hourly rate % change year-on-year
-61.64% +1.38%
90% offered a hourly rate of more than £12.50 £33.80 £24.75
10% offered a hourly rate of more than £14.40 £39.35 £36.15
UK excluding London average hourly rate £26.50 £31.00 £31.00
% change year-on-year
-14.51% -
Service Management
West Sussex

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Crawley region.

Service Management Daily Rate Trend in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 22 July 2014, IT contractor jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (100.00%) ITIL
2 4 (50.00%) ITIL Certification
3 3 (37.50%) Remedy
3 3 (37.50%) Windows
3 3 (37.50%) MS Excel
3 3 (37.50%) Microsoft
4 2 (25.00%) Active Directory
4 2 (25.00%) Dell
4 2 (25.00%) Windows XP
4 2 (25.00%) IBM Notes
4 2 (25.00%) Lotus Domino
4 2 (25.00%) SQL
4 2 (25.00%) Benchmarking
4 2 (25.00%) MS Office
4 2 (25.00%) Lotus
4 2 (25.00%) MS PowerPoint
4 2 (25.00%) Windows 7
4 2 (25.00%) Windows Phone
5 1 (12.50%) ServiceNow
5 1 (12.50%) Capacity Planning
5 1 (12.50%) Budget Control
5 1 (12.50%) Incident Management
5 1 (12.50%) Problem Management
5 1 (12.50%) VMware Infrastructure
5 1 (12.50%) Spreadsheet
5 1 (12.50%) Asset Management
5 1 (12.50%) Data Analysis
5 1 (12.50%) Change Management
5 1 (12.50%) ITSM
5 1 (12.50%) Security Management

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 22 July 2014, IT contractor jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (25.00%) IBM Notes
1 2 (25.00%) Lotus Domino
Applications
1 3 (37.50%) MS Excel
2 2 (25.00%) MS Office
2 2 (25.00%) MS PowerPoint
3 1 (12.50%) Spreadsheet
3 1 (12.50%) MS Project
Database & Business Intelligence
1 1 (12.50%) DB2
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
1 1 (12.50%) Advertising
Job Titles
1 5 (62.50%) Service Manager
2 2 (25.00%) Development Manager
2 2 (25.00%) Support Analyst
2 2 (25.00%) 2nd Line Support
2 2 (25.00%) Desktop Support Analyst
2 2 (25.00%) Desktop Support
2 2 (25.00%) Analyst
2 2 (25.00%) Technical Manager
2 2 (25.00%) Desktop Analyst
2 2 (25.00%) Service Development Manager
2 2 (25.00%) 2nd Line Support Analyst
2 2 (25.00%) Service Design Manager
3 1 (12.50%) Technical Services Manager
3 1 (12.50%) Infrastructure Project Manager
3 1 (12.50%) Technical Project Manager
3 1 (12.50%) Infrastructure Manager
3 1 (12.50%) Project Manager
Miscellaneous
1 1 (12.50%) Replication
1 1 (12.50%) Clustering
1 1 (12.50%) PMI
Operating Systems
1 3 (37.50%) Windows
2 2 (25.00%) Windows XP
2 2 (25.00%) Windows 7
2 2 (25.00%) Windows Phone
3 1 (12.50%) Linux
Processes & Methodologies
1 8 (100.00%) ITIL
2 2 (25.00%) Benchmarking
3 1 (12.50%) Capacity Planning
3 1 (12.50%) Budget Control
3 1 (12.50%) Incident Management
3 1 (12.50%) Problem Management
3 1 (12.50%) Asset Management
3 1 (12.50%) Data Analysis
3 1 (12.50%) Change Management
3 1 (12.50%) ITSM
3 1 (12.50%) Security Management
3 1 (12.50%) Migration
3 1 (12.50%) Stakeholder Management
3 1 (12.50%) Configuration Management
3 1 (12.50%) Project Management
3 1 (12.50%) PRINCE2
Programming Languages
1 2 (25.00%) SQL
Qualifications
1 4 (50.00%) ITIL Certification
2 1 (12.50%) PMI Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
2 1 (12.50%) VMware Infrastructure
Vendors
1 3 (37.50%) Remedy
1 3 (37.50%) Microsoft
2 2 (25.00%) Dell
2 2 (25.00%) Lotus
3 1 (12.50%) ServiceNow
3 1 (12.50%) VMware
3 1 (12.50%) NetApp
3 1 (12.50%) Oracle
3 1 (12.50%) EMC
3 1 (12.50%) Citrix