The table below looks at the statistics for Service Management skills in IT contracts advertised for the Crawley region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 15 25 29
Rank change year-on-year
+10 +4
Contract jobs citing Service Management 5 3 2
As % of all contract IT jobs located in Crawley 4.76% 1.73% 0.80%
As % of the Processes & Methodologies category 7.25% 2.33% 0.94%
Number of daily rates quoted 2 3 2
Average daily rate
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of your Daily Rate
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£120 £448 £425
Average daily rate % change year-on-year
-73.18% +5.29%
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Contract IT job ads with a match in the
Processes & Methodologies category
69 129 212
As % of all contract IT jobs located in Crawley 65.71% 74.57% 84.46%
Number of daily rates quoted 43 89 157
Average daily rate £313 £355 £338
Average daily rate % change year-on-year
-11.97% +5.18%
90% offered a daily rate of more than £220 £313 £290
10% offered a daily rate of more than £506 £463 £480
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 10 7 5
Average hourly rate £14.00 £45.00 £36.00
Average hourly rate % change year-on-year
-68.88% +25.00%
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Daily Rate Trend in Crawley

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Crawley region.

Service Management Daily Rate Trend in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 29 August 2014, IT contractor jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (100.00%) ITIL
2 4 (57.14%) ITIL Certification
3 3 (42.86%) Windows
3 3 (42.86%) Remedy
4 2 (28.57%) Benchmarking
4 2 (28.57%) MS Office
4 2 (28.57%) Lotus
4 2 (28.57%) Microsoft
4 2 (28.57%) Active Directory
4 2 (28.57%) Dell
4 2 (28.57%) IBM Notes
4 2 (28.57%) Lotus Domino
4 2 (28.57%) MS Excel
4 2 (28.57%) Windows XP
4 2 (28.57%) MS PowerPoint
4 2 (28.57%) Windows 7
4 2 (28.57%) Windows Phone
5 1 (14.29%) ServiceNow
5 1 (14.29%) Budget Control
5 1 (14.29%) Asset Management
5 1 (14.29%) Data Analysis
5 1 (14.29%) Incident Management
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Spreadsheet
5 1 (14.29%) SLA
5 1 (14.29%) PRINCE2
5 1 (14.29%) SQL
5 1 (14.29%) MS Project
5 1 (14.29%) EMC
5 1 (14.29%) Citrix

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) IBM Notes
1 2 (28.57%) Lotus Domino
Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
1 2 (28.57%) MS PowerPoint
2 1 (14.29%) Spreadsheet
2 1 (14.29%) MS Project
General
1 1 (14.29%) Telecoms
Job Titles
1 4 (57.14%) Service Manager
2 2 (28.57%) Development Manager
2 2 (28.57%) Support Analyst
2 2 (28.57%) 2nd Line Support
2 2 (28.57%) Desktop Support Analyst
2 2 (28.57%) Desktop Support
2 2 (28.57%) Analyst
2 2 (28.57%) Service Development Manager
2 2 (28.57%) Desktop Analyst
2 2 (28.57%) 2nd Line Support Analyst
2 2 (28.57%) Service Design Manager
3 1 (14.29%) Infrastructure Project Manager
3 1 (14.29%) Technical Project Manager
3 1 (14.29%) Infrastructure Manager
3 1 (14.29%) Technical Manager
3 1 (14.29%) Project Manager
Miscellaneous
1 1 (14.29%) PMI
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows XP
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows Phone
3 1 (14.29%) Linux
Processes & Methodologies
1 7 (100.00%) ITIL
2 2 (28.57%) Benchmarking
3 1 (14.29%) Budget Control
3 1 (14.29%) Asset Management
3 1 (14.29%) Data Analysis
3 1 (14.29%) Incident Management
3 1 (14.29%) PRINCE2
3 1 (14.29%) Change Management
3 1 (14.29%) Security Management
3 1 (14.29%) Migration
3 1 (14.29%) Stakeholder Management
3 1 (14.29%) Configuration Management
3 1 (14.29%) Project Management
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 4 (57.14%) ITIL Certification
2 1 (14.29%) PMI Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 3 (42.86%) Remedy
2 2 (28.57%) Lotus
2 2 (28.57%) Microsoft
2 2 (28.57%) Dell
3 1 (14.29%) ServiceNow
3 1 (14.29%) EMC
3 1 (14.29%) Citrix
3 1 (14.29%) NetApp
3 1 (14.29%) VMware