The first table below looks at the demand for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Crawley region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 44 66 29
Rank change year-on-year
+22 -37
Permanent jobs citing Service Management 14 7 36
As % of all permanent IT jobs located in Crawley 3.49% 1.21% 5.50%
As % of the Processes & Methodologies category 4.11% 1.58% 7.06%
Number of salaries quoted 5 7 34
Average salary £32,500 £21,250 £27,250
Average salary % change year-on-year
+52.94% -22.01%
UK excluding London average salary £44,500 £42,500 £42,500
% change year-on-year
+4.70% -
Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
341 444 510
As % of all permanent IT jobs located in Crawley 85.04% 76.55% 77.86%
Number of salaries quoted 294 329 381
Average salary £45,000 £43,000 £45,000
Average salary % change year-on-year
+4.65% -4.44%
90% offered a salary of more than £32,500 £29,000 £27,000
10% offered a salary of more than £62,500 £63,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
West Sussex

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Service Management Salary Trend in Crawley

Service Management
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Service Management across the Crawley region over the 3 months to 22 July 2014.

Service Management Salary Histogram in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 22 July 2014, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (80.00%) Finance
2 14 (70.00%) ITIL
3 12 (60.00%) Microsoft
4 11 (55.00%) SQL
5 10 (50.00%) Windows
5 10 (50.00%) CRM
5 10 (50.00%) Change Management
6 9 (45.00%) Manufacturing
6 9 (45.00%) LAMP
6 9 (45.00%) Microsoft Certification
6 9 (45.00%) SharePoint
6 9 (45.00%) PHP
6 9 (45.00%) MySQL
6 9 (45.00%) IIS
6 9 (45.00%) SQL Server
6 9 (45.00%) PCI DSS
6 9 (45.00%) SharePoint 2010
6 9 (45.00%) SaaS
7 8 (40.00%) SharePoint 2013
7 8 (40.00%) Enterprise Software
7 8 (40.00%) Retail
7 8 (40.00%) MCITP
7 8 (40.00%) MS Excel
7 8 (40.00%) Pharmaceutical
7 8 (40.00%) ERP
8 4 (20.00%) Publishing
8 4 (20.00%) Crystal Reports
8 4 (20.00%) VB
8 4 (20.00%) Statistical Analysis
9 3 (15.00%) VBA

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 22 July 2014, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (45.00%) SharePoint
1 9 (45.00%) IIS
1 9 (45.00%) SharePoint 2010
2 8 (40.00%) SharePoint 2013
3 2 (10.00%) Apache
4 1 (5.00%) WebLogic
Applications
1 8 (40.00%) MS Excel
2 1 (5.00%) MS Office
Cloud Services
1 9 (45.00%) SaaS
Communications & Networking
1 2 (10.00%) TCP/IP
2 1 (5.00%) DNS
2 1 (5.00%) LDAP
2 1 (5.00%) MPLS
2 1 (5.00%) OSPF
2 1 (5.00%) BGP
2 1 (5.00%) Cisco Nexus
Database & Business Intelligence
1 9 (45.00%) MySQL
1 9 (45.00%) SQL Server
2 4 (20.00%) Crystal Reports
3 1 (5.00%) Oracle Database 10g
3 1 (5.00%) Oracle Reports
3 1 (5.00%) MS Access
3 1 (5.00%) SQL Server Integration Services
3 1 (5.00%) Oracle Database 11g
3 1 (5.00%) Oracle Database
General
1 16 (80.00%) Finance
2 9 (45.00%) Manufacturing
3 8 (40.00%) Retail
3 8 (40.00%) Pharmaceutical
4 4 (20.00%) Publishing
5 3 (15.00%) Advertising
6 1 (5.00%) Banking
Job Titles
1 9 (45.00%) Applications Support Engineer
1 9 (45.00%) Support Engineer
1 9 (45.00%) Applications Support
2 5 (25.00%) Analyst
3 4 (20.00%) Report Analyst
4 2 (10.00%) Service Manager
4 2 (10.00%) Configuration Manager
5 1 (5.00%) 2nd Line Support
5 1 (5.00%) Service Analyst
5 1 (5.00%) Network Engineer
5 1 (5.00%) DBA
5 1 (5.00%) Oracle DBA
5 1 (5.00%) Service Desk Analyst
5 1 (5.00%) Cisco Engineer
5 1 (5.00%) Technical Manager
5 1 (5.00%) Cisco Network Engineer
5 1 (5.00%) Technical Services Manager
5 1 (5.00%) IT Services Manager
Libraries, Frameworks & Software Standards
1 9 (45.00%) LAMP
2 1 (5.00%) J2EE
Miscellaneous
1 8 (40.00%) Enterprise Software
Operating Systems
1 10 (50.00%) Windows
2 2 (10.00%) UNIX
3 1 (5.00%) Linux
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows 7
Processes & Methodologies
1 14 (70.00%) ITIL
2 10 (50.00%) CRM
2 10 (50.00%) Change Management
3 8 (40.00%) ERP
4 4 (20.00%) Statistical Analysis
5 3 (15.00%) PRINCE2
6 2 (10.00%) Configuration Management
7 1 (5.00%) E-Commerce
7 1 (5.00%) Project Management
7 1 (5.00%) ETL
7 1 (5.00%) Six Sigma
7 1 (5.00%) ITSM
7 1 (5.00%) Information Security
7 1 (5.00%) Enterprise Architecture
7 1 (5.00%) Problem Management
7 1 (5.00%) Network Design
7 1 (5.00%) Logistics
7 1 (5.00%) Continuous Improvement
7 1 (5.00%) Root Cause Analysis
7 1 (5.00%) Capacity Management
Programming Languages
1 11 (55.00%) SQL
2 9 (45.00%) PHP
3 4 (20.00%) VB
4 3 (15.00%) VBA
5 1 (5.00%) PL/SQL
5 1 (5.00%) Shell Script
5 1 (5.00%) C
5 1 (5.00%) Ruby
Qualifications
1 9 (45.00%) Microsoft Certification
2 8 (40.00%) MCITP
3 1 (5.00%) CCIE
3 1 (5.00%) Cisco Certification
Quality Assurance & Compliance
1 9 (45.00%) PCI DSS
System Software
1 1 (5.00%) Active Directory
1 1 (5.00%) Oracle RMAN
Systems Management
1 1 (5.00%) Oracle Enterprise Manager
1 1 (5.00%) Data Guard
Vendors
1 12 (60.00%) Microsoft
2 3 (15.00%) Business Objects
3 1 (5.00%) Cisco
3 1 (5.00%) SAP
3 1 (5.00%) Oracle
3 1 (5.00%) Avaya
Crawley, West Sussex
Avios
Salary: From £45,000 to £49,000 per annum -Annual Bonus; BA Staff concessions
Posted: 12 days ago