The table below looks at the statistics for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 43 48 65
Rank change year-on-year
+5 +17
Permanent jobs citing Service Management 16 14 8
As % of all permanent IT jobs located in Crawley 4.37% 3.13% 1.37%
As % of the Processes & Methodologies category 5.18% 3.71% 1.72%
Number of salaries quoted 14 5 8
Average salary £45,000 £32,500 £21,250
Average salary % change year-on-year
+38.46% +52.94%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
309 377 464
As % of all permanent IT jobs located in Crawley 84.43% 84.15% 79.45%
Number of salaries quoted 282 328 344
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £31,500 £29,000
10% offered a salary of more than £62,500 £65,000 £61,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Service Management Salary Trend in Crawley

Service Management
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Service Management across the Crawley region over the 3 months to 7 July 2015.

Service Management Salary Histogram in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 7 July 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (65.22%) ITIL
2 14 (60.87%) Cisco
2 14 (60.87%) Citrix
2 14 (60.87%) VMware
3 13 (56.52%) Project Management
3 13 (56.52%) Windows
3 13 (56.52%) Data Centre
4 12 (52.17%) SCCM
4 12 (52.17%) Windows Server 2008
4 12 (52.17%) VMware Infrastructure
4 12 (52.17%) LAN
4 12 (52.17%) WAN
5 8 (34.78%) Active Directory
5 8 (34.78%) Dell
6 7 (30.43%) SAN
6 7 (30.43%) PRINCE2
6 7 (30.43%) SQL Server
6 7 (30.43%) IIS
6 7 (30.43%) Configuration Management
6 7 (30.43%) Disaster Recovery
6 7 (30.43%) Firewall
6 7 (30.43%) Telecoms
6 7 (30.43%) Business Continuity
6 7 (30.43%) Release Management
7 6 (26.09%) WSUS
7 6 (26.09%) Load Balancing
7 6 (26.09%) Project Planning
7 6 (26.09%) Agile Software Development
7 6 (26.09%) Brocade
7 6 (26.09%) PowerShell

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 7 July 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) IIS
2 6 (26.09%) Blackberry Enterprise Server
2 6 (26.09%) Lync
Applications
1 2 (8.70%) MS Excel
2 1 (4.35%) MS Office
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 12 (52.17%) LAN
1 12 (52.17%) WAN
2 7 (30.43%) SAN
2 7 (30.43%) Firewall
3 6 (26.09%) MPLS
3 6 (26.09%) DHCP
3 6 (26.09%) TCP/IP
3 6 (26.09%) VPN
3 6 (26.09%) DNS
4 1 (4.35%) Structured Cabling
Database & Business Intelligence
1 7 (30.43%) SQL Server
2 6 (26.09%) Amazon RDS
3 1 (4.35%) MySQL
General
1 7 (30.43%) Telecoms
2 6 (26.09%) Back Office
3 5 (21.74%) Finance
4 3 (13.04%) Marketing
5 2 (8.70%) Electronics
6 1 (4.35%) Pharmaceutical
6 1 (4.35%) Manufacturing
6 1 (4.35%) Retail
Job Titles
1 6 (26.09%) Infrastructure Project Manager
1 6 (26.09%) Project Manager
1 6 (26.09%) Infrastructure Engineer
1 6 (26.09%) Infrastructure Manager
1 6 (26.09%) Senior Infrastructure Engineer
2 4 (17.39%) Service Manager
3 2 (8.70%) Services Delivery Manager
3 2 (8.70%) Delivery Manager
3 2 (8.70%) Analyst
3 2 (8.70%) Infrastructure Analyst
3 2 (8.70%) Support Analyst
3 2 (8.70%) IT Services Manager
3 2 (8.70%) Services Director
3 2 (8.70%) Infrastructure Support Analyst
4 1 (4.35%) Support Engineer
4 1 (4.35%) Applications Support
4 1 (4.35%) Administrator
4 1 (4.35%) Data Centre Engineer
4 1 (4.35%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 6 (26.09%) .NET
1 6 (26.09%) Web Services
Miscellaneous
1 13 (56.52%) Data Centre
2 6 (26.09%) BYOD
2 6 (26.09%) Mainframe
2 6 (26.09%) Clustering
2 6 (26.09%) iSeries
3 2 (8.70%) Replication
3 2 (8.70%) Analytical Skills
4 1 (4.35%) Enterprise Software
Operating Systems
1 13 (56.52%) Windows
2 12 (52.17%) Windows Server 2008
3 6 (26.09%) Windows Server 2012
3 6 (26.09%) UNIX
4 2 (8.70%) Linux
Processes & Methodologies
1 15 (65.22%) ITIL
2 13 (56.52%) Project Management
3 7 (30.43%) Disaster Recovery
3 7 (30.43%) PRINCE2
3 7 (30.43%) Business Continuity
3 7 (30.43%) Configuration Management
3 7 (30.43%) Release Management
4 6 (26.09%) Stakeholder Engagement
4 6 (26.09%) High Availability
4 6 (26.09%) Agile Project Management
4 6 (26.09%) Load Balancing
4 6 (26.09%) Patch Management
4 6 (26.09%) Project Planning
4 6 (26.09%) Agile Software Development
5 5 (21.74%) ITSM
5 5 (21.74%) Service Delivery
6 2 (8.70%) Stakeholder Management
6 2 (8.70%) Knowledge Management
6 2 (8.70%) People Management
6 2 (8.70%) Infrastructure Management
Programming Languages
1 6 (26.09%) C
1 6 (26.09%) PowerShell
2 1 (4.35%) PHP
2 1 (4.35%) SQL
Qualifications
1 5 (21.74%) ITIL Certification
2 2 (8.70%) Degree
3 1 (4.35%) ISEB
Quality Assurance & Compliance
1 6 (26.09%) PMBOK
2 1 (4.35%) ISO 9001
2 1 (4.35%) ISO 14001
2 1 (4.35%) ISO/IEC 27001
System Software
1 12 (52.17%) VMware Infrastructure
2 8 (34.78%) Active Directory
3 6 (26.09%) Microsoft App-V
3 6 (26.09%) XenApp
3 6 (26.09%) XenDesktop
3 6 (26.09%) VMware ESXi
Systems Management
1 12 (52.17%) SCCM
2 6 (26.09%) SCOM
2 6 (26.09%) SCSM
2 6 (26.09%) ARCserve
2 6 (26.09%) WSUS
Vendors
1 14 (60.87%) Cisco
1 14 (60.87%) VMware
1 14 (60.87%) Citrix
2 8 (34.78%) Dell
3 6 (26.09%) HP
3 6 (26.09%) Brocade
3 6 (26.09%) Lumension
3 6 (26.09%) Dell Compellent
3 6 (26.09%) Sophos
4 2 (8.70%) NetApp
5 1 (4.35%) Microsoft