The first table below looks at the demand for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Crawley region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 60 44 39
Rank change year-on-year
-16 -5
Permanent jobs citing Service Management 13 18 17
As % of all permanent IT jobs located in Crawley 2.080% 3.352% 3.505%
As % of the Processes & Methodologies category 2.731% 3.991% 4.620%
Number of salaries quoted 13 13 13
Average salary £32,500 £27,500 £65,000
Average salary % change year-on-year
+18.18% -57.69%
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
476 451 368
As % of all permanent IT jobs located in Crawley 76.16% 83.99% 75.88%
Number of salaries quoted 353 352 282
Average salary £42,500 £48,000 £45,000
Average salary % change year-on-year
-11.45% +6.66%
90% offered a salary of more than £28,000 £27,500 £32,500
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
West Sussex

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Crawley Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Crawley Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Crawley region over the 3 months to 17 May 2013.

Crawley Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (54.55%) ITIL
2 9 (40.91%) TCP/IP
2 9 (40.91%) DNS
3 7 (31.82%) LAN
4 6 (27.27%) FTP
4 6 (27.27%) UNIX
5 5 (22.73%) Network Security
5 5 (22.73%) Performance Management
5 5 (22.73%) Cisco ASA
5 5 (22.73%) tcpdump
5 5 (22.73%) Junos
5 5 (22.73%) Wireless
5 5 (22.73%) PCI DSS
5 5 (22.73%) CheckPoint
5 5 (22.73%) OSPF
5 5 (22.73%) BGP
5 5 (22.73%) EIGRP
5 5 (22.73%) Project Management
5 5 (22.73%) Firewall
5 5 (22.73%) IPsec
5 5 (22.73%) Linux
5 5 (22.73%) SQL
5 5 (22.73%) HTTP
5 5 (22.73%) VPN
5 5 (22.73%) WLAN
5 5 (22.73%) SMTP
5 5 (22.73%) DHCP
5 5 (22.73%) SSL
5 5 (22.73%) Cisco
5 5 (22.73%) Juniper

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 4 (18.18%) J2EE
2 1 (4.545%) JSP
2 1 (4.545%) XML
Application Platforms
1 4 (18.18%) WebLogic
1 4 (18.18%) Apache
Applications
1 1 (4.545%) MS Office
1 1 (4.545%) MS Excel
Business Applications
1 1 (4.545%) Remedy ITSM
Communications & Networking
1 9 (40.91%) TCP/IP
1 9 (40.91%) DNS
2 7 (31.82%) LAN
3 6 (27.27%) FTP
4 5 (22.73%) HTTP
4 5 (22.73%) VPN
4 5 (22.73%) WLAN
4 5 (22.73%) SMTP
4 5 (22.73%) DHCP
4 5 (22.73%) SSL
4 5 (22.73%) OSPF
4 5 (22.73%) BGP
4 5 (22.73%) EIGRP
4 5 (22.73%) Firewall
4 5 (22.73%) Wireless
4 5 (22.73%) IPsec
4 5 (22.73%) Network Security
4 5 (22.73%) Cisco ASA
4 5 (22.73%) tcpdump
4 5 (22.73%) Junos
Database & Business Intelligence
1 4 (18.18%) Oracle Reports
1 4 (18.18%) Oracle 10g
1 4 (18.18%) Oracle 11g
2 1 (4.545%) Crystal Enterprise
2 1 (4.545%) SQL Server
2 1 (4.545%) Crystal Reports
General
1 2 (9.091%) Back Office
1 2 (9.091%) Finance
Job Titles
1 11 (50.00%) Analyst
2 6 (27.27%) Support Analyst
2 6 (27.27%) Operational Support Analyst
3 5 (22.73%) Network Analyst
3 5 (22.73%) Network Infrastructure Analyst
3 5 (22.73%) Infrastructure Analyst
4 4 (18.18%) Administrator
4 4 (18.18%) Oracle DBA
4 4 (18.18%) DBA
5 3 (13.64%) Programme Manager
6 2 (9.091%) Technical Manager
6 2 (9.091%) Head of Infrastructure
6 2 (9.091%) Head of Project Management
7 1 (4.545%) ITIL Project Manager
7 1 (4.545%) Security Operations Manager
7 1 (4.545%) Services Delivery Manager
7 1 (4.545%) Service Manager
7 1 (4.545%) Delivery Manager
7 1 (4.545%) ITIL Manager
7 1 (4.545%) Security Manager
Miscellaneous
1 2 (9.091%) iSeries
2 1 (4.545%) Management Information System
Operating Systems
1 6 (27.27%) UNIX
2 5 (22.73%) Linux
3 1 (4.545%) Windows
Processes & Methodologies
1 12 (54.55%) ITIL
2 5 (22.73%) Project Management
2 5 (22.73%) Performance Management
3 3 (13.64%) Programme Management
3 3 (13.64%) Problem Management
3 3 (13.64%) Matrix Management
3 3 (13.64%) Service Delivery
3 3 (13.64%) Change Management
4 2 (9.091%) Stakeholder Management
4 2 (9.091%) Stakeholder Engagement
4 2 (9.091%) Web Development
5 1 (4.545%) Change Control
5 1 (4.545%) Business Transformation
5 1 (4.545%) Information Assurance
5 1 (4.545%) Data Management
5 1 (4.545%) Incident Management
5 1 (4.545%) Information Security
5 1 (4.545%) OOP
5 1 (4.545%) ITSM
Programming Languages
1 5 (22.73%) SQL
2 4 (18.18%) Shell Script
3 1 (4.545%) Java
Qualifications
1 1 (4.545%) GIAC
1 1 (4.545%) GCIA
1 1 (4.545%) SC Cleared
1 1 (4.545%) DV Cleared
1 1 (4.545%) Security Cleared
Quality Assurance & Compliance
1 5 (22.73%) PCI DSS
2 2 (9.091%) Sarbanes-Oxley
3 1 (4.545%) JSP 440
Systems Management
1 4 (18.18%) Oracle Enterprise Manager
Vendors
1 5 (22.73%) Cisco
1 5 (22.73%) Juniper
1 5 (22.73%) CheckPoint
2 4 (18.18%) Oracle
3 1 (4.545%) Business Objects
3 1 (4.545%) BMC
3 1 (4.545%) Remedy
Crawley, South East
World leading technology provider based in Crawley is looking for an Oracle service management functional specialist with expert knowledge in Oracle Services Modules, particularly OKS / Service contracts to...
Hudson
Salary: £60000 - £75000 per annum + benefits and bonus
Posted: 17 May 2013