The table below looks at the statistics for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Management
Rank 46 49 58
Rank change year-on-year
+3 +9
Permanent jobs citing Service Management 11 10 13
As % of all permanent IT jobs located in Crawley 2.93% 2.02% 2.12%
As % of the Processes & Methodologies category 3.48% 2.48% 2.74%
Number of salaries quoted 9 4 13
Average salary £45,000 £38,750 £35,000
Average salary % change year-on-year
+16.12% +10.71%
90% offered a salary of more than £39,700 £32,500 £21,250
10% offered a salary of more than £58,800 £52,000 £63,800
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
316 403 475
As % of all permanent IT jobs located in Crawley 84.04% 81.58% 77.49%
Number of salaries quoted 271 346 349
Average salary £45,000 £46,000 £42,500
Average salary % change year-on-year
-2.17% +8.23%
90% offered a salary of more than £31,500 £30,000 £28,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Service Management Salary Trend in Crawley

Service Management
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Service Management across the Crawley region over the 3 months to 26 May 2015.

Service Management Salary Histogram in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 26 May 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (66.67%) Project Management
1 10 (66.67%) Data Centre
2 9 (60.00%) Citrix
2 9 (60.00%) Windows
2 9 (60.00%) LAN
2 9 (60.00%) WAN
2 9 (60.00%) Cisco
2 9 (60.00%) VMware
2 9 (60.00%) SCCM
2 9 (60.00%) VMware Infrastructure
2 9 (60.00%) Windows Server 2008
3 8 (53.33%) ITIL
4 6 (40.00%) SAN
4 6 (40.00%) Disaster Recovery
4 6 (40.00%) Firewall
4 6 (40.00%) Business Continuity
5 5 (33.33%) Agile Software Development
5 5 (33.33%) Microsoft App-V
5 5 (33.33%) Clustering
5 5 (33.33%) Telecoms
5 5 (33.33%) PowerShell
5 5 (33.33%) SCOM
5 5 (33.33%) Brocade
5 5 (33.33%) WSUS
5 5 (33.33%) Load Balancing
5 5 (33.33%) Release Management
5 5 (33.33%) DNS
5 5 (33.33%) ARCserve
5 5 (33.33%) Sophos
5 5 (33.33%) Blackberry Enterprise Server

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 26 May 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) IIS
1 5 (33.33%) Blackberry Enterprise Server
1 5 (33.33%) Lync
Applications
1 1 (6.67%) MS Office
1 1 (6.67%) MS Excel
Communications & Networking
1 9 (60.00%) LAN
1 9 (60.00%) WAN
2 6 (40.00%) SAN
2 6 (40.00%) Firewall
3 5 (33.33%) DHCP
3 5 (33.33%) TCP/IP
3 5 (33.33%) DNS
4 4 (26.67%) VPN
4 4 (26.67%) MPLS
5 1 (6.67%) Structured Cabling
Database & Business Intelligence
1 5 (33.33%) SQL Server
1 5 (33.33%) Amazon RDS
General
1 5 (33.33%) Telecoms
2 4 (26.67%) Back Office
3 2 (13.33%) Electronics
3 2 (13.33%) Finance
3 2 (13.33%) Marketing
Job Titles
1 5 (33.33%) Infrastructure Engineer
1 5 (33.33%) Senior Infrastructure Engineer
2 4 (26.67%) Service Manager
2 4 (26.67%) Infrastructure Manager
2 4 (26.67%) Project Manager
2 4 (26.67%) Infrastructure Project Manager
3 2 (13.33%) Services Delivery Manager
3 2 (13.33%) Delivery Manager
3 2 (13.33%) IT Services Manager
4 1 (6.67%) Data Centre Engineer
4 1 (6.67%) Administrator
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
1 5 (33.33%) Web Services
Miscellaneous
1 10 (66.67%) Data Centre
2 5 (33.33%) Clustering
3 4 (26.67%) iSeries
3 4 (26.67%) Mainframe
3 4 (26.67%) BYOD
4 2 (13.33%) Analytical Skills
Operating Systems
1 9 (60.00%) Windows
1 9 (60.00%) Windows Server 2008
2 4 (26.67%) Windows Server 2012
2 4 (26.67%) UNIX
Processes & Methodologies
1 10 (66.67%) Project Management
2 8 (53.33%) ITIL
3 6 (40.00%) Disaster Recovery
3 6 (40.00%) Business Continuity
4 5 (33.33%) Agile Software Development
4 5 (33.33%) PRINCE2
4 5 (33.33%) Configuration Management
4 5 (33.33%) Load Balancing
4 5 (33.33%) Release Management
4 5 (33.33%) High Availability
4 5 (33.33%) Agile Project Management
4 5 (33.33%) Patch Management
5 4 (26.67%) Stakeholder Engagement
5 4 (26.67%) Project Planning
6 3 (20.00%) Service Delivery
7 2 (13.33%) User Acceptance Testing
8 1 (6.67%) Time Management
8 1 (6.67%) Capacity Planning
8 1 (6.67%) Business Development
8 1 (6.67%) Continuous Improvement
Programming Languages
1 5 (33.33%) PowerShell
2 4 (26.67%) C
Qualifications
1 3 (20.00%) ITIL Certification
2 1 (6.67%) ISEB
Quality Assurance & Compliance
1 4 (26.67%) PMBOK
2 1 (6.67%) ISO 9001
2 1 (6.67%) ISO 14001
2 1 (6.67%) ISO/IEC 27001
System Software
1 9 (60.00%) VMware Infrastructure
2 5 (33.33%) Active Directory
2 5 (33.33%) Microsoft App-V
2 5 (33.33%) VMware ESXi
3 4 (26.67%) XenApp
3 4 (26.67%) XenDesktop
Systems Management
1 9 (60.00%) SCCM
2 5 (33.33%) SCOM
2 5 (33.33%) SCSM
2 5 (33.33%) ARCserve
2 5 (33.33%) WSUS
Vendors
1 9 (60.00%) Cisco
1 9 (60.00%) Citrix
1 9 (60.00%) VMware
2 5 (33.33%) Brocade
2 5 (33.33%) Lumension
2 5 (33.33%) Sophos
2 5 (33.33%) HP
2 5 (33.33%) Dell