The table below looks at the statistics for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 58 48 64
Rank change year-on-year
-10 +16
Permanent jobs citing Service Management 7 6 14
As % of all permanent IT jobs located in Crawley 1.72% 1.50% 2.28%
As % of the Processes & Methodologies category 2.22% 1.92% 3.13%
Number of salaries quoted 5 6 14
Average salary £42,500 £54,250 £46,250
Average salary % change year-on-year
-21.65% +17.29%
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
316 313 448
As % of all permanent IT jobs located in Crawley 77.83% 78.45% 72.85%
Number of salaries quoted 268 268 349
Average salary £42,500 £47,500 £42,500
Average salary % change year-on-year
-10.52% +11.76%
90% offered a salary of more than £31,000 £35,000 £28,500
10% offered a salary of more than £57,500 £62,500 £70,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Service Management Salary Trend in Crawley

Service Management
Top 30 Related IT Skills in Crawley

For the 6 months to 27 March 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (55.56%) IIS
1 5 (55.56%) Windows
2 4 (44.44%) LAN
2 4 (44.44%) WAN
2 4 (44.44%) DHCP
2 4 (44.44%) TCP/IP
2 4 (44.44%) DNS
2 4 (44.44%) Cisco
2 4 (44.44%) Web Services
2 4 (44.44%) ITIL
2 4 (44.44%) .NET
2 4 (44.44%) SQL Server
2 4 (44.44%) ARCserve
2 4 (44.44%) Sophos
2 4 (44.44%) Blackberry Enterprise Server
2 4 (44.44%) Configuration Management
2 4 (44.44%) Project Management
2 4 (44.44%) Active Directory
2 4 (44.44%) HP
2 4 (44.44%) Dell
2 4 (44.44%) Citrix
2 4 (44.44%) SAN
2 4 (44.44%) Disaster Recovery
2 4 (44.44%) Firewall
2 4 (44.44%) VMware
2 4 (44.44%) Clustering
2 4 (44.44%) Microsoft App-V
2 4 (44.44%) Business Continuity
2 4 (44.44%) Agile Software Development
2 4 (44.44%) Brocade

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 27 March 2015, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (55.56%) IIS
2 4 (44.44%) Blackberry Enterprise Server
2 4 (44.44%) Lync
3 1 (11.11%) SharePoint 2013
3 1 (11.11%) SharePoint 2010
3 1 (11.11%) SharePoint
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
Cloud Services
1 1 (11.11%) SaaS
Communications & Networking
1 4 (44.44%) LAN
1 4 (44.44%) WAN
1 4 (44.44%) DHCP
1 4 (44.44%) TCP/IP
1 4 (44.44%) DNS
1 4 (44.44%) SAN
1 4 (44.44%) Firewall
2 1 (11.11%) Wireless
2 1 (11.11%) Intranet
Database & Business Intelligence
1 4 (44.44%) SQL Server
1 4 (44.44%) Amazon RDS
2 1 (11.11%) MySQL
General
1 2 (22.22%) Electronics
1 2 (22.22%) Finance
2 1 (11.11%) Marketing
Job Titles
1 4 (44.44%) Infrastructure Engineer
1 4 (44.44%) Senior Infrastructure Engineer
2 2 (22.22%) IT Services Manager
2 2 (22.22%) Service Manager
3 1 (11.11%) Applications Support Engineer
3 1 (11.11%) Support Engineer
3 1 (11.11%) Applications Support
3 1 (11.11%) Administrator
3 1 (11.11%) Internal Communications Manager
3 1 (11.11%) Communications Manager
Libraries, Frameworks & Software Standards
1 4 (44.44%) .NET
1 4 (44.44%) Web Services
Miscellaneous
1 4 (44.44%) Clustering
2 2 (22.22%) Analytical Skills
3 1 (11.11%) Enterprise Software
Operating Systems
1 5 (55.56%) Windows
2 4 (44.44%) Windows Server 2008
Processes & Methodologies
1 4 (44.44%) ITIL
1 4 (44.44%) Configuration Management
1 4 (44.44%) Project Management
1 4 (44.44%) Disaster Recovery
1 4 (44.44%) Business Continuity
1 4 (44.44%) Agile Software Development
1 4 (44.44%) Load Balancing
1 4 (44.44%) Release Management
1 4 (44.44%) High Availability
1 4 (44.44%) Agile Project Management
2 2 (22.22%) Time Management
3 1 (11.11%) Line Management
3 1 (11.11%) Business Development
3 1 (11.11%) Change Management
3 1 (11.11%) CRM
Programming Languages
1 4 (44.44%) PowerShell
2 1 (11.11%) SQL
Qualifications
1 3 (33.33%) ITIL Certification
2 1 (11.11%) MCITP
2 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) PCI DSS
System Software
1 4 (44.44%) Active Directory
1 4 (44.44%) Microsoft App-V
1 4 (44.44%) VMware Infrastructure
1 4 (44.44%) VMware ESXi
Systems Management
1 4 (44.44%) ARCserve
1 4 (44.44%) WSUS
1 4 (44.44%) SCCM
1 4 (44.44%) SCOM
1 4 (44.44%) SCSM
Vendors
1 4 (44.44%) HP
1 4 (44.44%) Dell
1 4 (44.44%) Citrix
1 4 (44.44%) Sophos
1 4 (44.44%) VMware
1 4 (44.44%) Brocade
1 4 (44.44%) Lumension
1 4 (44.44%) Cisco
2 1 (11.11%) Microsoft