The table below looks at the statistics for Service Management skills in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 56 62 65
Rank change year-on-year
+6 +3
Permanent jobs citing Service Management 2 1 9
As % of all permanent IT jobs located in Crawley 0.48% 0.25% 1.42%
As % of the Processes & Methodologies category 0.67% 0.30% 1.65%
Number of salaries quoted 1 1 9
Average salary £45,000 £75,000 £72,500
Average salary % change year-on-year
-40.00% +3.44%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Crawley region.

Processes & Methodologies Category
Crawley
Permanent IT job ads with a match in the
Processes & Methodologies category
297 338 544
As % of all permanent IT jobs located in Crawley 70.55% 85.14% 85.67%
Number of salaries quoted 248 299 464
Average salary £40,000 £46,000 £42,000
Average salary % change year-on-year
-13.04% +9.52%
90% offered a salary of more than £27,000 £30,000 £24,000
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Crawley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Crawley

Service Management
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Crawley region.

Service Management Salary Trend in Crawley

Service Management
Top 23 Related IT Skills in Crawley

For the 6 months to 29 December 2014, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 2 (66.67%) Finance
1 2 (66.67%) ITIL
1 2 (66.67%) Windows
1 2 (66.67%) MS Excel
2 1 (33.33%) CRM
2 1 (33.33%) SharePoint
2 1 (33.33%) Microsoft
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Intranet
2 1 (33.33%) Change Management
2 1 (33.33%) Wireless
2 1 (33.33%) SQL
2 1 (33.33%) MySQL
2 1 (33.33%) IIS
2 1 (33.33%) MS Office
2 1 (33.33%) MCITP
2 1 (33.33%) Marketing
2 1 (33.33%) Time Management
2 1 (33.33%) PCI DSS
2 1 (33.33%) SaaS
2 1 (33.33%) SharePoint 2010
2 1 (33.33%) SharePoint 2013
2 1 (33.33%) Enterprise Software

Service Management
Top Related IT Skills in Crawley by Category

For the 6 months to 29 December 2014, IT jobs across the Crawley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IIS
1 1 (33.33%) SharePoint
1 1 (33.33%) SharePoint 2010
1 1 (33.33%) SharePoint 2013
Applications
1 2 (66.67%) MS Excel
2 1 (33.33%) MS Office
Cloud Services
1 1 (33.33%) SaaS
Communications & Networking
1 1 (33.33%) Intranet
1 1 (33.33%) Wireless
Database & Business Intelligence
1 1 (33.33%) MySQL
General
1 2 (66.67%) Finance
2 1 (33.33%) Marketing
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Support Analyst
1 1 (33.33%) Support Engineer
1 1 (33.33%) Applications Support
1 1 (33.33%) Senior Analyst
1 1 (33.33%) IT Support Analyst
1 1 (33.33%) Senior Support Analyst
1 1 (33.33%) Applications Support Engineer
1 1 (33.33%) Communications Manager
1 1 (33.33%) IT Support
1 1 (33.33%) Senior IT Support
1 1 (33.33%) Internal Communications Manager
1 1 (33.33%) Senior IT Support Analyst
Miscellaneous
1 1 (33.33%) Enterprise Software
Operating Systems
1 2 (66.67%) Windows
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) CRM
2 1 (33.33%) Change Management
2 1 (33.33%) Time Management
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) MCITP
Quality Assurance & Compliance
1 1 (33.33%) PCI DSS
Vendors
1 1 (33.33%) Microsoft