Service Management Contracts in West Sussex

Service Management
South East > West Sussex

The following table provides summary statistics for contract job vacancies advertised in West Sussex with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 32 25 35
Rank change year-on-year -7 +10 +13
Contract jobs citing Service Management 9 17 22
As % of all contract jobs advertised in West Sussex 3.52% 5.92% 5.16%
As % of the Processes & Methodologies category 3.86% 6.80% 5.70%
Number of daily rates quoted 3 16 18
10th Percentile - £266 £201
25th Percentile - £311 £331
Median daily rate (50th Percentile) £400 £400 £613
Median % change year-on-year - -34.69% +28.95%
75th Percentile - £438 £772
90th Percentile - £663 £775
South East median daily rate £575 £475 £505
% change year-on-year +21.05% -5.94% +12.22%

All Process and Methodology Skills
West Sussex

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West Sussex with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 233 250 386
As % of all contract IT jobs advertised in West Sussex 91.02% 87.11% 90.61%
Number of daily rates quoted 173 199 298
10th Percentile £303 £181 £175
25th Percentile £400 £263 £385
Median daily rate (50th Percentile) £450 £485 £467
Median % change year-on-year -7.22% +3.97% +3.67%
75th Percentile £525 £600 £575
90th Percentile £588 £682 £638
South East median daily rate £501 £505 £500
% change year-on-year -0.89% +1.00% +11.11%
Number of hourly rates quoted 13 8 8
10th Percentile £13.63 £18.74 £15.43
25th Percentile £18.20 - £30.56
Median hourly rate £21.50 £22.16 £54.25
Median % change year-on-year -2.98% -59.15% +55.00%
75th Percentile £22.25 £22.40 £59.06
90th Percentile £28.05 £24.19 £65.63
South East median hourly rate £47.50 £50.00 £22.50
% change year-on-year -5.00% +122.22% -15.89%

Service Management
Job Vacancy Trend in West Sussex

Job postings citing Service Management as a proportion of all IT jobs advertised in West Sussex.

Job vacancy trend for Service Management in West Sussex

Service Management
Contractor Daily Rate Trend in West Sussex

3-month moving average daily rate quoted in jobs citing Service Management in West Sussex.

Daily rate trend for Service Management in West Sussex

Service Management
Contractor Hourly Rate Trend in West Sussex

3-month moving average hourly rates quoted in jobs citing Service Management in West Sussex.

Hourly rate trend for Service Management in West Sussex

Service Management
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Sussex region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Crawley +9 6 - - 1
Worthing 0 3 £400 -36.00%
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Microsoft Exchange
Applications
1 1 (11.11%) Microsoft Office
Cloud Services
1 1 (11.11%) Azure
1 1 (11.11%) Entra ID
1 1 (11.11%) Microsoft 365
Communications & Networking
1 1 (11.11%) DHCP
1 1 (11.11%) TCP/IP
General
1 8 (88.89%) Legal
2 5 (55.56%) Finance
2 5 (55.56%) Retail
3 1 (11.11%) Organisational Skills
3 1 (11.11%) Social Skills
Job Titles
1 5 (55.56%) Analyst
1 5 (55.56%) Service Analyst
1 5 (55.56%) Service Management Analyst
2 2 (22.22%) Service Transition Specialist
3 1 (11.11%) Field Engineer
3 1 (11.11%) Field Support Engineer
3 1 (11.11%) IT Engineer
3 1 (11.11%) IT Manager
3 1 (11.11%) IT Services Manager
3 1 (11.11%) IT Support
3 1 (11.11%) IT Support Engineer
3 1 (11.11%) Service Manager
3 1 (11.11%) Service Transition Manager
3 1 (11.11%) Support Engineer
3 1 (11.11%) Transition Manager
Miscellaneous
1 6 (66.67%) CMDB
2 5 (55.56%) Management Information System
Operating Systems
1 1 (11.11%) Android
1 1 (11.11%) Apple iOS
1 1 (11.11%) Windows
1 1 (11.11%) Windows 10
1 1 (11.11%) Windows 7
Processes & Methodologies
1 8 (88.89%) ITIL
2 6 (66.67%) ITSM
3 5 (55.56%) Coaching
3 5 (55.56%) Computer Science
3 5 (55.56%) Configuration Management
3 5 (55.56%) Continuous Improvement
3 5 (55.56%) Roadmaps
3 5 (55.56%) Scorecard
3 5 (55.56%) Stakeholder Management
3 5 (55.56%) Supplier Management
4 3 (33.33%) Data Protection
4 3 (33.33%) Project Delivery
4 3 (33.33%) Project Governance
4 3 (33.33%) Risk Register
4 3 (33.33%) Service Delivery
4 3 (33.33%) Service Delivery Management
5 2 (22.22%) Project Management
5 2 (22.22%) Transition Management
6 1 (11.11%) Customer Service
6 1 (11.11%) Problem-Solving
Programming Languages
1 1 (11.11%) PowerShell
Qualifications
1 6 (66.67%) Degree
2 5 (55.56%) Computer Science Degree
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 1 (11.11%) Active Directory
Vendors
1 6 (66.67%) ServiceNow
2 1 (11.11%) Microsoft