The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Sussex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 37 35 43
Rank change year-on-year
-2 +8
Contract jobs citing Service Management 5 9 7
As % of all contract IT jobs located in West Sussex 1.42% 2.26% 1.16%
As % of the Processes & Methodologies category 2.02% 2.86% 1.42%
Number of daily rates quoted 3 5 6
Average daily rate
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£120 £356 £280
Average daily rate % change year-on-year
-66.31% +27.23%
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 1 0 0
Average hourly rate £16.00 - -
UK excluding London average hourly rate £15.50 £13.75 £15.50
% change year-on-year
+12.72% -11.29%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Sussex region.

Processes & Methodologies Category
West Sussex
Contract IT job ads with a match in the
Processes & Methodologies category
247 315 494
As % of all contract IT jobs located in West Sussex 70.37% 78.95% 82.20%
Number of daily rates quoted 165 189 330
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £220 £249 £275
10% offered a daily rate of more than £600 £488 £488
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 20 28 5
Average hourly rate £26.98 £45.00 £36.00
Average hourly rate % change year-on-year
-40.05% +25.00%
90% offered a hourly rate of more than £14.00 £23.21 £24.75
10% offered a hourly rate of more than £42.50 £50.00 £36.75
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Sussex

Service Management
Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Sussex region.

Service Management Daily Rate Trend in West Sussex

Service Management
Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Sussex region.

Service Management Hourly Rate Trend in West Sussex

Service Management
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Sussex region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +10 4 £120 -67.34% 1
Gatwick -6 1 £200 -
Haywards Heath - - - -
Horsham - - - -
Littlehampton - - - -
Worthing - - - -
Chichester - - - -
Service Management
South East

Service Management
Top 30 Related IT Skills in West Sussex

For the 6 months to 17 September 2014, IT contractor jobs across the West Sussex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 13 (81.25%) ITIL
2 9 (56.25%) Windows
3 7 (43.75%) MS Office
3 7 (43.75%) Microsoft
4 6 (37.50%) Windows XP
4 6 (37.50%) Incident Management
4 6 (37.50%) Windows 7
5 5 (31.25%) Change Management
5 5 (31.25%) ITSM
5 5 (31.25%) MS Excel
5 5 (31.25%) Active Directory
6 4 (25.00%) ITIL Certification
6 4 (25.00%) SLA
6 4 (25.00%) PRINCE2
7 3 (18.75%) Microsoft Certification
7 3 (18.75%) Blackberry
7 3 (18.75%) Blackberry Enterprise Server
7 3 (18.75%) Configuration Management
7 3 (18.75%) Telecoms
7 3 (18.75%) MS Project
7 3 (18.75%) MCSE
7 3 (18.75%) SQL
7 3 (18.75%) Dell
7 3 (18.75%) Apple
7 3 (18.75%) Systems Management Server (SMS)
7 3 (18.75%) Symantec
7 3 (18.75%) Remedy
7 3 (18.75%) Norton AntiVirus
7 3 (18.75%) MCDST
7 3 (18.75%) SCCM

Service Management
Top Related IT Skills in West Sussex by Category

For the 6 months to 17 September 2014, IT contractor jobs across the West Sussex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) Blackberry Enterprise Server
2 2 (12.50%) IBM Notes
2 2 (12.50%) Lotus Domino
3 1 (6.25%) CICS
Applications
1 7 (43.75%) MS Office
2 5 (31.25%) MS Excel
3 3 (18.75%) MS Project
4 2 (12.50%) Spreadsheet
4 2 (12.50%) MS PowerPoint
Business Applications
1 2 (12.50%) Dynamics CRM
Database & Business Intelligence
1 1 (6.25%) SQL Server
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server 2005
Development Applications
1 1 (6.25%) Visual Studio
1 1 (6.25%) Team Foundation Server
General
1 3 (18.75%) Telecoms
2 2 (12.50%) Back Office
Job Titles
1 6 (37.50%) Analyst
2 5 (31.25%) Desktop Analyst
2 5 (31.25%) Support Analyst
2 5 (31.25%) Desktop Support
2 5 (31.25%) Desktop Support Analyst
3 4 (25.00%) Service Manager
3 4 (25.00%) Project Manager
4 3 (18.75%) 2nd Line Support
5 2 (12.50%) Service Design Manager
5 2 (12.50%) 2nd Line Support Analyst
5 2 (12.50%) Service Development Manager
5 2 (12.50%) Technical Manager
5 2 (12.50%) Technical Project Manager
5 2 (12.50%) Development Manager
6 1 (6.25%) Developer
6 1 (6.25%) Infrastructure Project Manager
6 1 (6.25%) Service Analyst
6 1 (6.25%) CRM Project Manager
6 1 (6.25%) Service Desk Analyst
6 1 (6.25%) SQL Developer
Miscellaneous
1 3 (18.75%) Blackberry
1 3 (18.75%) Video Conferencing
1 3 (18.75%) Analytical Skills
2 2 (12.50%) PMI
2 2 (12.50%) Management Information System
3 1 (6.25%) Statistics
Operating Systems
1 9 (56.25%) Windows
2 6 (37.50%) Windows XP
2 6 (37.50%) Windows 7
3 2 (12.50%) Windows Phone
3 2 (12.50%) Linux
4 1 (6.25%) Windows NT
Processes & Methodologies
1 13 (81.25%) ITIL
2 6 (37.50%) Incident Management
3 5 (31.25%) Change Management
3 5 (31.25%) ITSM
4 4 (25.00%) PRINCE2
5 3 (18.75%) Configuration Management
5 3 (18.75%) Mobile Device Management
6 2 (12.50%) Budget Control
6 2 (12.50%) Line Management
6 2 (12.50%) Mentoring
6 2 (12.50%) Coaching
6 2 (12.50%) Business Process Improvement
6 2 (12.50%) Process Improvement
6 2 (12.50%) Straight-Through Processing
6 2 (12.50%) Agile Software Development
6 2 (12.50%) Asset Management
6 2 (12.50%) Data Analysis
6 2 (12.50%) Workflow Management
6 2 (12.50%) Benchmarking
6 2 (12.50%) Six Sigma
Programming Languages
1 3 (18.75%) SQL
2 1 (6.25%) T-SQL
Qualifications
1 4 (25.00%) ITIL Certification
2 3 (18.75%) Microsoft Certification
2 3 (18.75%) MCSE
2 3 (18.75%) MCDST
3 2 (12.50%) Six Sigma Black Belt
3 2 (12.50%) PMI Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 5 (31.25%) Active Directory
2 2 (12.50%) VMware Infrastructure
Systems Management
1 3 (18.75%) Systems Management Server (SMS)
1 3 (18.75%) Norton AntiVirus
1 3 (18.75%) SCCM
Vendors
1 7 (43.75%) Microsoft
2 3 (18.75%) Dell
2 3 (18.75%) Apple
2 3 (18.75%) Symantec
2 3 (18.75%) Remedy
3 2 (12.50%) NetApp
3 2 (12.50%) Lotus
3 2 (12.50%) EMC
3 2 (12.50%) Citrix
3 2 (12.50%) VMware
4 1 (6.25%) HP
4 1 (6.25%) ServiceNow