Customer Service Contracts in Doncaster

Customer Service
South Yorkshire > Doncaster

The following table provides summary statistics for contract job vacancies advertised in Doncaster with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 8 - 11
Rank change year-on-year - - -
Contract jobs citing Customer Service 3 0 2
As % of all contract jobs advertised in Doncaster 12.50% - 4.88%
As % of the Processes & Methodologies category 21.43% - 5.88%
Number of daily rates quoted 3 0 0
10th Percentile £168 - -
25th Percentile £175 - -
Median daily rate (50th Percentile) £200 - -
75th Percentile £325 - -
90th Percentile £393 - -
South Yorkshire median daily rate £190 £128 £212
% change year-on-year +48.15% -39.40% +45.96%

All Process and Methodology Skills
Doncaster

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Doncaster with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 14 7 34
As % of all contract IT jobs advertised in Doncaster 58.33% 50.00% 82.93%
Number of daily rates quoted 13 4 24
10th Percentile £170 - £319
25th Percentile £200 £150 £376
Median daily rate (50th Percentile) £220 £170 £425
Median % change year-on-year +29.41% -60.00% +17.24%
75th Percentile £430 £274 £477
90th Percentile £442 £425 £519
South Yorkshire median daily rate £474 £550 £500
% change year-on-year -13.91% +10.00% +25.00%
Number of hourly rates quoted 1 0 2
10th Percentile - - £11.64
25th Percentile £52.50 - £13.04
Median hourly rate £55.00 - £16.23
Median % change year-on-year - - +80.36%
75th Percentile £57.50 - £19.88
90th Percentile - - £21.55
South Yorkshire median hourly rate £17.62 £10.63 £16.75
% change year-on-year +65.71% -36.54% +38.83%

Customer Service
Job Vacancy Trend in Doncaster

Job postings citing Customer Service as a proportion of all IT jobs advertised in Doncaster.

Job vacancy trend for Customer Service in Doncaster

Customer Service
Contractor Daily Rate Trend in Doncaster

3-month moving average daily rate quoted in jobs citing Customer Service in Doncaster.

Daily rate trend for Customer Service in Doncaster

Customer Service
Daily Rate Histogram in Doncaster

Daily rate distribution for jobs citing Customer Service in Doncaster over the 6 months to 29 April 2024.

Daily rate histogram for Customer Service in Doncaster

Customer Service
Contractor Hourly Rate Trend in Doncaster

3-month moving average hourly rates quoted in jobs citing Customer Service in Doncaster.

Hourly rate trend for Customer Service in Doncaster

Customer Service
Co-occurring Skills and Capabilities in Doncaster by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Entra ID
1 2 (66.67%) Microsoft 365
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Organisational Skills
Job Titles
1 1 (33.33%) 1st Line Support
1 1 (33.33%) 1st Line Support Technician
1 1 (33.33%) 2nd Line Engineer
1 1 (33.33%) 2nd Line Support
1 1 (33.33%) 2nd Line Support Engineer
1 1 (33.33%) Lead
1 1 (33.33%) Support Engineer
1 1 (33.33%) Support Technician
Miscellaneous
1 1 (33.33%) Enterprise Software
1 1 (33.33%) Self-Motivation
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows 10
Processes & Methodologies
1 1 (33.33%) Asset Management
1 1 (33.33%) Business Analysis
1 1 (33.33%) Business Strategy
1 1 (33.33%) Change Management
1 1 (33.33%) Creative Thinking
1 1 (33.33%) CRM
1 1 (33.33%) Customer Requirements
1 1 (33.33%) ERP
1 1 (33.33%) IT Strategy
1 1 (33.33%) ITIL
1 1 (33.33%) Mobile Device Management
1 1 (33.33%) Process Improvement
1 1 (33.33%) Project Management
1 1 (33.33%) Roadmaps
1 1 (33.33%) Service Management
1 1 (33.33%) Time Management
Qualifications
1 1 (33.33%) Degree
Quality Assurance & Compliance
1 1 (33.33%) GDPR
System Software
1 2 (66.67%) Active Directory
Systems Management
1 2 (66.67%) Microsoft Intune
Vendors
1 1 (33.33%) Microsoft