The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Dorking region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank - - 4
Contract jobs requiring a 2nd Line Support 0 0 1
As % of all contract IT jobs located in Dorking - - 6.67%
As % of the Job Titles category - - 7.14%
Number of daily rates quoted 0 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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- - £160
UK excluding London average daily rate £165 £150 £140
% change year-on-year
+10.00% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.90 £14.50 £14.00
% change year-on-year
-4.13% +3.57%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Dorking
Contract IT job ads with a match in the
Job Titles category
17 5 14
As % of all contract IT jobs located in Dorking 100.00% 100.00% 93.33%
Number of daily rates quoted 12 5 13
Average daily rate £275 £388 £365
Average daily rate % change year-on-year
-29.03% +6.16%
90% offered a daily rate of more than £242 £363 £275
10% offered a daily rate of more than £400 £435 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Dorking

2nd Line Support
Daily Rate Trend in Dorking

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Dorking region.

2nd Line Support Daily Rate Trend in Dorking

2nd Line Support
Hourly Rate Trend in Dorking

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Dorking region.

2nd Line Support Hourly Rate Trend in Dorking

2nd Line Support
Top 28 Related IT Skills in Dorking

For the 6 months to 24 December 2014, IT contractor jobs across the Dorking region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) Citrix
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) VMware
1 3 (100.00%) XenApp
1 3 (100.00%) DNS
1 3 (100.00%) SLA
2 2 (66.67%) MS Excel
3 1 (33.33%) Windows XP
3 1 (33.33%) MS Exchange
3 1 (33.33%) Backup Exec
3 1 (33.33%) Exchange Server 2003
3 1 (33.33%) Fat Client
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) SAN
3 1 (33.33%) Thin Client
3 1 (33.33%) Terminal Services
3 1 (33.33%) Symantec
3 1 (33.33%) Norton AntiVirus
3 1 (33.33%) Firewall
3 1 (33.33%) Cisco
3 1 (33.33%) MS Office
3 1 (33.33%) Veeam
3 1 (33.33%) Kaseya
3 1 (33.33%) Windows 8
3 1 (33.33%) Kalman Filter

2nd Line Support
Top Related IT Skills in Dorking by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Dorking region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Exchange Server 2003
Applications
1 2 (66.67%) MS Excel
2 1 (33.33%) MS Office
Communications & Networking
1 3 (100.00%) DNS
2 1 (33.33%) SAN
2 1 (33.33%) Firewall
Miscellaneous
1 1 (33.33%) Thin Client
1 1 (33.33%) Fat Client
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows XP
2 1 (33.33%) Windows 8
Processes & Methodologies
1 3 (100.00%) ITIL
2 1 (33.33%) Kalman Filter
Quality Assurance & Compliance
1 3 (100.00%) SLA
System Software
1 3 (100.00%) Active Directory
1 3 (100.00%) XenApp
2 1 (33.33%) Terminal Services
2 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) Norton AntiVirus
1 1 (33.33%) Backup Exec
Vendors
1 3 (100.00%) Microsoft
1 3 (100.00%) Citrix
1 3 (100.00%) VMware
2 1 (33.33%) Veeam
2 1 (33.33%) Kaseya
2 1 (33.33%) Symantec
2 1 (33.33%) Cisco