The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Dorking region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 13 26 17
Rank change year-on-year
+13 -9
Permanent jobs requiring a 2nd Line Support 7 4 1
As % of all permanent IT jobs located in Dorking 12.28% 4.30% 1.49%
As % of the Job Titles category 12.28% 4.30% 1.52%
Number of salaries quoted 7 4 1
Average salary £22,000 £28,000 £26,000
Average salary % change year-on-year
-21.42% +7.69%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Dorking region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Dorking
Permanent IT job ads with a match in the
Job Titles category
57 93 66
As % of all permanent IT jobs located in Dorking 100.00% 100.00% 98.51%
Number of salaries quoted 55 71 65
Average salary £40,000 £40,000 £45,000
Average salary % change year-on-year
- -11.11%
90% offered a salary of more than £28,500 £20,500 £32,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Dorking

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Dorking region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Dorking

2nd Line Support
Salary Trend in Dorking

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Dorking region.

2nd Line Support Salary Trend in Dorking

2nd Line Support
Top 30 Related IT Skills in Dorking

For the 6 months to 31 July 2015, IT jobs across the Dorking region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (100.00%) Windows
2 10 (90.91%) Microsoft
3 9 (81.82%) MS Exchange
4 6 (54.55%) Active Directory
4 6 (54.55%) VMware
4 6 (54.55%) VMware Infrastructure
5 5 (45.45%) Windows 7
5 5 (45.45%) Windows 8
5 5 (45.45%) MS Office
5 5 (45.45%) VoIP
5 5 (45.45%) WAN
5 5 (45.45%) TCP/IP
5 5 (45.45%) VPN
6 4 (36.36%) MS Excel
6 4 (36.36%) Exchange Server 2013
6 4 (36.36%) Exchange Server 2010
6 4 (36.36%) Firewall
7 3 (27.27%) Windows Server 2008
7 3 (27.27%) Office 365
7 3 (27.27%) Windows Server 2012
7 3 (27.27%) Windows Server 2003
8 2 (18.18%) Internet
8 2 (18.18%) DSL
8 2 (18.18%) SQL Server
8 2 (18.18%) Terminal Services
8 2 (18.18%) CRM
8 2 (18.18%) SharePoint
8 2 (18.18%) DNS
8 2 (18.18%) SSL
8 2 (18.18%) Hyper-V

2nd Line Support
Top Related IT Skills in Dorking by Category

For the 6 months to 31 July 2015, IT jobs across the Dorking region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (81.82%) MS Exchange
2 4 (36.36%) Exchange Server 2010
2 4 (36.36%) Exchange Server 2013
3 2 (18.18%) Exchange Server 2007
3 2 (18.18%) SharePoint
Applications
1 5 (45.45%) MS Office
2 4 (36.36%) MS Excel
Cloud Services
1 3 (27.27%) Office 365
Communications & Networking
1 5 (45.45%) VoIP
1 5 (45.45%) WAN
1 5 (45.45%) TCP/IP
1 5 (45.45%) VPN
2 4 (36.36%) Firewall
3 2 (18.18%) VLAN
3 2 (18.18%) DNS
3 2 (18.18%) SSL
3 2 (18.18%) Internet
3 2 (18.18%) DSL
Database & Business Intelligence
1 2 (18.18%) SQL Server
Operating Systems
1 11 (100.00%) Windows
2 5 (45.45%) Windows 7
2 5 (45.45%) Windows 8
3 3 (27.27%) Windows Server 2012
3 3 (27.27%) Windows Server 2003
3 3 (27.27%) Windows Server 2008
Processes & Methodologies
1 2 (18.18%) CRM
System Software
1 6 (54.55%) Active Directory
1 6 (54.55%) VMware Infrastructure
2 2 (18.18%) Hyper-V
2 2 (18.18%) Terminal Services
Vendors
1 10 (90.91%) Microsoft
2 6 (54.55%) VMware