The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 78 70 74
Rank change year-on-year
-8 +4
Contract jobs requiring a 2nd Line Support 12 19 12
As % of all contract IT jobs located in Surrey 0.85% 1.48% 0.91%
As % of the Job Titles category 0.92% 1.63% 1.03%
Number of daily rates quoted 6 7 5
Average daily rate
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£148 £150 £140
Average daily rate % change year-on-year
-1.66% +7.14%
90% offered a daily rate of more than £123 £134 £122
10% offered a daily rate of more than £169 £195 £190
UK excluding London average daily rate £170 £150 £140
% change year-on-year
+13.33% +7.14%
Number of hourly rates quoted 2 5 5
Average hourly rate £15.75 £15.00 £14.00
Average hourly rate % change year-on-year
+5.00% +7.14%
90% offered a hourly rate of more than £14.35 £14.00 £10.72
10% offered a hourly rate of more than £17.15 £27.20 £16.50
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1300 1167 1165
As % of all contract IT jobs located in Surrey 92.59% 90.89% 88.80%
Number of daily rates quoted 718 637 592
Average daily rate £370 £363 £375
Average daily rate % change year-on-year
+2.06% -3.33%
90% offered a daily rate of more than £245 £225 £225
10% offered a daily rate of more than £500 £518 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 48 62 115
Average hourly rate £19.25 £17.00 £22.50
Average hourly rate % change year-on-year
+13.23% -24.44%
90% offered a hourly rate of more than £13.00 £11.25 £13.00
10% offered a hourly rate of more than £55.00 £40.00 £48.92
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Daily Rate Trend in Surrey

2nd Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Hourly Rate Trend in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorking - 3 £145 - 1
Guildford -9 1 - - 3
Camberley - 1 - -
Epsom - 1 - -
Woking - 1 £168 - 2
Esher - - - -
Addlestone - - - -
Egham - - - - 1
Redhill - - - -
Reigate - - - -
Shepperton - - - -
Staines - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 23 January 2015, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 28 (71.79%) Windows
2 23 (58.97%) Microsoft
3 19 (48.72%) Active Directory
4 17 (43.59%) MS Office
4 17 (43.59%) Windows 7
5 13 (33.33%) MS Excel
6 10 (25.64%) WAN
6 10 (25.64%) Windows XP
7 8 (20.51%) ITIL
7 8 (20.51%) SLA
7 8 (20.51%) TCP/IP
7 8 (20.51%) VPN
7 8 (20.51%) Citrix
7 8 (20.51%) Windows Server 2008
7 8 (20.51%) Firewall
8 7 (17.95%) SCCM
8 7 (17.95%) VoIP
8 7 (17.95%) MS Exchange
9 6 (15.38%) DNS
9 6 (15.38%) VMware
10 5 (12.82%) XenApp
10 5 (12.82%) Windows 8
10 5 (12.82%) Office 365
10 5 (12.82%) Cisco
10 5 (12.82%) Windows Server 2003
11 4 (10.26%) Internet
11 4 (10.26%) Terminal Services
11 4 (10.26%) Microsoft Certification
11 4 (10.26%) CRM
11 4 (10.26%) LAN

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (17.95%) MS Exchange
2 3 (7.69%) Lync
2 3 (7.69%) Exchange Server 2010
3 1 (2.56%) Exchange Server 2013
3 1 (2.56%) Blackberry Enterprise Server
3 1 (2.56%) Exchange Server 2003
3 1 (2.56%) Exchange Server 2007
Applications
1 17 (43.59%) MS Office
2 13 (33.33%) MS Excel
Cloud Services
1 5 (12.82%) Office 365
Communications & Networking
1 10 (25.64%) WAN
2 8 (20.51%) Firewall
2 8 (20.51%) TCP/IP
2 8 (20.51%) VPN
3 7 (17.95%) VoIP
4 6 (15.38%) DNS
5 4 (10.26%) Broadband
5 4 (10.26%) LAN
5 4 (10.26%) Wireless
5 4 (10.26%) Internet
6 3 (7.69%) DHCP
7 2 (5.13%) PSTN
7 2 (5.13%) ISDN
8 1 (2.56%) SSL
8 1 (2.56%) SAN
8 1 (2.56%) Ethernet
8 1 (2.56%) MPLS
8 1 (2.56%) VLAN
Database & Business Intelligence
1 2 (5.13%) SQL Server
2 1 (2.56%) RDBMS
2 1 (2.56%) SQL Server 2000
2 1 (2.56%) SQL Server 2005
2 1 (2.56%) SQL Server 2008
2 1 (2.56%) Relational Database
General
1 1 (2.56%) Finance
1 1 (2.56%) Legal
1 1 (2.56%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.56%) .NET
Miscellaneous
1 4 (10.26%) Analytical Skills
2 2 (5.13%) iPad
3 1 (2.56%) Thin Client
3 1 (2.56%) Blackberry
3 1 (2.56%) PDA
3 1 (2.56%) Wiki
3 1 (2.56%) Fat Client
3 1 (2.56%) Video Conferencing
3 1 (2.56%) iPhone
Operating Systems
1 28 (71.79%) Windows
2 17 (43.59%) Windows 7
3 10 (25.64%) Windows XP
4 8 (20.51%) Windows Server 2008
5 5 (12.82%) Windows 8
5 5 (12.82%) Windows Server 2003
6 4 (10.26%) Linux
6 4 (10.26%) Windows Server 2012
7 3 (7.69%) UNIX
8 2 (5.13%) Windows Vista
8 2 (5.13%) Android
9 1 (2.56%) Windows 2000
9 1 (2.56%) Windows NT
Processes & Methodologies
1 8 (20.51%) ITIL
2 4 (10.26%) CRM
3 2 (5.13%) Service Management
3 2 (5.13%) ITSM
3 2 (5.13%) Incident Management
3 2 (5.13%) Stakeholder Engagement
3 2 (5.13%) ITIL V2
3 2 (5.13%) Technical Analysis
3 2 (5.13%) Software Licensing
4 1 (2.56%) Kalman Filter
4 1 (2.56%) Software Deployment
4 1 (2.56%) Time Management
4 1 (2.56%) Business Intelligence
4 1 (2.56%) CAD
Programming Languages
1 1 (2.56%) PHP
1 1 (2.56%) PL/SQL
1 1 (2.56%) SQL
1 1 (2.56%) PowerShell
1 1 (2.56%) Bash Shell
Qualifications
1 4 (10.26%) Microsoft Certification
2 3 (7.69%) MCSE
3 2 (5.13%) Cisco Certification
3 2 (5.13%) Avaya Certification
4 1 (2.56%) MCDST
4 1 (2.56%) SC Cleared
4 1 (2.56%) Security Cleared
4 1 (2.56%) MCP
4 1 (2.56%) MCSA
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 1 (2.56%) QA
System Software
1 19 (48.72%) Active Directory
2 5 (12.82%) XenApp
3 4 (10.26%) Terminal Services
4 3 (7.69%) VMware Infrastructure
5 1 (2.56%) Hyper-V
5 1 (2.56%) VMware ESX
Systems Management
1 7 (17.95%) SCCM
2 1 (2.56%) Hyperic
2 1 (2.56%) Unicenter
2 1 (2.56%) Norton AntiVirus
2 1 (2.56%) Backup Exec
Vendors
1 23 (58.97%) Microsoft
2 8 (20.51%) Citrix
3 6 (15.38%) VMware
4 5 (12.82%) Cisco
5 4 (10.26%) Altiris
6 3 (7.69%) HP
7 2 (5.13%) Barracuda Networks
7 2 (5.13%) BT
7 2 (5.13%) Symantec
7 2 (5.13%) Avaya
8 1 (2.56%) CA
8 1 (2.56%) Apple
8 1 (2.56%) Oracle
8 1 (2.56%) Adobe
8 1 (2.56%) Royalblue
8 1 (2.56%) Remedy
8 1 (2.56%) Sophos
8 1 (2.56%) Toshiba
8 1 (2.56%) Google
8 1 (2.56%) FrontRange
Egham, Surrey
Latcom Ltd
Posted: 3 days ago
Dorking, Surrey
Ashdown IT
Rate: £170 per day
Posted: 6 days ago
Surrey
Computer Futures
Rate: competitive
Posted: 12 days ago
Woking
Austin Fraser Limited
Rate: £160 - £175 per day
Posted: 23 days ago