The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 64 74 82
Rank change year-on-year
+10 +8
Contract jobs requiring a 2nd Line Support 22 8 12
As % of all contract IT jobs located in Surrey 1.74% 0.64% 0.81%
As % of the Job Titles category 1.89% 0.69% 0.88%
Number of daily rates quoted 10 4 3
Average daily rate
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£160 £150 £160
Average daily rate % change year-on-year
+6.66% -6.25%
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 10 1 7
Average hourly rate £14.00 £15.50 £12.50
Average hourly rate % change year-on-year
-9.67% +24.00%
90% offered a hourly rate of more than £13.35 £15.50 £11.12
10% offered a hourly rate of more than £20.50 £15.50 £16.80
UK excluding London average hourly rate £14.00 £15.10 £14.25
% change year-on-year
-7.30% +5.98%
Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1167 1160 1371
As % of all contract IT jobs located in Surrey 92.18% 93.47% 92.57%
Number of daily rates quoted 695 629 681
Average daily rate £360 £375 £350
Average daily rate % change year-on-year
-4.00% +7.14%
90% offered a daily rate of more than £225 £220 £240
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 50 86 108
Average hourly rate £17.00 £20.00 £19.50
Average hourly rate % change year-on-year
-15.00% +2.56%
90% offered a hourly rate of more than £13.00 £13.00 £10.75
10% offered a hourly rate of more than £47.50 £45.00 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Daily Rate Trend in Surrey

2nd Line Support
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 28 July 2014.

2nd Line Support Daily Rate Histogram in Surrey

2nd Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Hourly Rate Trend in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley +11 4 - -
Woking - 3 £210 -
Egham - 2 - -
Reigate - 2 £135 -
Guildford - 1 - - 1
Redhill - - - -
Staines - - - -
Esher - - - -
Farnham - - - -
Chertsey - - - -
Dorking - - - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 28 July 2014, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 33 (80.49%) Windows
2 25 (60.98%) Active Directory
3 21 (51.22%) Windows 7
4 20 (48.78%) Microsoft
5 17 (41.46%) MS Office
6 13 (31.71%) VPN
7 12 (29.27%) MS Excel
7 12 (29.27%) MS Exchange
7 12 (29.27%) Firewall
8 11 (26.83%) Blackberry
9 10 (24.39%) Citrix
10 8 (19.51%) Windows XP
11 7 (17.07%) McAfee
11 7 (17.07%) Windows Server 2008
11 7 (17.07%) Dutch Language
12 5 (12.20%) Blackberry Enterprise Server
12 5 (12.20%) Terminal Services
12 5 (12.20%) iPhone
13 4 (9.76%) Symantec
13 4 (9.76%) Finance
13 4 (9.76%) SQL
13 4 (9.76%) Apple
14 3 (7.32%) Microsoft Certification
14 3 (7.32%) ITIL
14 3 (7.32%) Wireless
14 3 (7.32%) CheckPoint
14 3 (7.32%) Intranet
14 3 (7.32%) Internet
14 3 (7.32%) Dell
14 3 (7.32%) iPad

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (29.27%) MS Exchange
2 5 (12.20%) Blackberry Enterprise Server
3 1 (2.44%) Exchange Server 2003
3 1 (2.44%) WorkSite
3 1 (2.44%) SharePoint 2010
3 1 (2.44%) Exchange Server 2010
3 1 (2.44%) IBM Notes
3 1 (2.44%) SharePoint
Applications
1 17 (41.46%) MS Office
2 12 (29.27%) MS Excel
Business Applications
1 1 (2.44%) Dynamics AX
Cloud Services
1 3 (7.32%) Office 365
Communications & Networking
1 13 (31.71%) VPN
2 12 (29.27%) Firewall
3 3 (7.32%) Wireless
3 3 (7.32%) Intranet
3 3 (7.32%) Internet
4 2 (4.88%) DNS
4 2 (4.88%) TCP/IP
4 2 (4.88%) LAN
5 1 (2.44%) PSTN
5 1 (2.44%) VoIP
5 1 (2.44%) WAN
5 1 (2.44%) DHCP
5 1 (2.44%) ISDN
5 1 (2.44%) MPLS
5 1 (2.44%) Network Security
General
1 7 (17.07%) Dutch Language
2 4 (9.76%) Finance
3 1 (2.44%) Law
3 1 (2.44%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (2.44%) WAP
Miscellaneous
1 11 (26.83%) Blackberry
2 5 (12.20%) iPhone
3 3 (7.32%) iPad
4 1 (2.44%) Management Information System
4 1 (2.44%) Wiki
4 1 (2.44%) NHS
Operating Systems
1 33 (80.49%) Windows
2 21 (51.22%) Windows 7
3 8 (19.51%) Windows XP
4 7 (17.07%) Windows Server 2008
5 3 (7.32%) Apple iOS
6 2 (4.88%) Windows 8
6 2 (4.88%) Windows Server 2003
7 1 (2.44%) Windows 2000 Server
7 1 (2.44%) Mac OS X
Processes & Methodologies
1 3 (7.32%) ITIL
2 1 (2.44%) E-Commerce
2 1 (2.44%) EAM
2 1 (2.44%) Service Management
2 1 (2.44%) ITSM
2 1 (2.44%) Asset Management
2 1 (2.44%) Incident Management
2 1 (2.44%) Problem Management
2 1 (2.44%) Stakeholder Engagement
2 1 (2.44%) ITIL V2
2 1 (2.44%) Service Desk Management
Programming Languages
1 4 (9.76%) SQL
Qualifications
1 3 (7.32%) Microsoft Certification
2 2 (4.88%) Check Point Certification
3 1 (2.44%) ITIL Certification
3 1 (2.44%) Avaya Certification
3 1 (2.44%) CCSA
3 1 (2.44%) MCP
3 1 (2.44%) MCSE
3 1 (2.44%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 25 (60.98%) Active Directory
2 5 (12.20%) Terminal Services
3 1 (2.44%) ISA Server
Systems Management
1 3 (7.32%) SCCM
2 1 (2.44%) Sysprep
2 1 (2.44%) WSUS
Vendors
1 20 (48.78%) Microsoft
2 10 (24.39%) Citrix
3 7 (17.07%) McAfee
4 4 (9.76%) Apple
4 4 (9.76%) Symantec
5 3 (7.32%) CheckPoint
5 3 (7.32%) Altiris
5 3 (7.32%) WatchGuard
5 3 (7.32%) Dell
6 2 (4.88%) Avaya
6 2 (4.88%) Kaspersky
7 1 (2.44%) CommVault
7 1 (2.44%) Lotus
7 1 (2.44%) Cisco
7 1 (2.44%) HP
7 1 (2.44%) Infor
7 1 (2.44%) Barracuda Networks
7 1 (2.44%) BT
7 1 (2.44%) VMware
Guildford
Austin Fraser Limited
Posted: 21 days ago