The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 76 67 80
Rank change year-on-year
-9 +13
Contract jobs requiring a 2nd Line Support 15 22 8
As % of all contract IT jobs located in Surrey 1.13% 1.74% 0.65%
As % of the Job Titles category 1.22% 1.89% 0.69%
Number of daily rates quoted 8 10 4
Average daily rate
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£140 £160 £150
Average daily rate % change year-on-year
-12.50% +6.66%
90% offered a daily rate of more than £116 £120 £123
10% offered a daily rate of more than £183 £178 £180
UK excluding London average daily rate £173 £160 £150
% change year-on-year
+7.81% +6.66%
Number of hourly rates quoted 5 10 1
Average hourly rate £13.50 £14.00 £15.50
Average hourly rate % change year-on-year
-3.57% -9.67%
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1226 1167 1154
As % of all contract IT jobs located in Surrey 92.32% 92.25% 93.59%
Number of daily rates quoted 698 697 623
Average daily rate £400 £363 £375
Average daily rate % change year-on-year
+10.34% -3.33%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 53 50 87
Average hourly rate £17.50 £17.00 £20.00
Average hourly rate % change year-on-year
+2.94% -15.00%
90% offered a hourly rate of more than £12.50 £13.00 £13.00
10% offered a hourly rate of more than £47.50 £47.50 £45.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Surrey

2nd Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Daily Rate Trend in Surrey

2nd Line Support
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Surrey region over the 3 months to 29 July 2015.

2nd Line Support Daily Rate Histogram in Surrey

2nd Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Surrey region.

2nd Line Support Hourly Rate Trend in Surrey

2nd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Surrey region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines - 3 £130 -
Woking 0 2 £158 -25.00% 1
Egham -9 1 £200 -
Leatherhead - 1 £125 -
Redhill - 1 - -
Walton-on-Thames - 1 - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 29 July 2015, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 23 (82.14%) Windows
2 16 (57.14%) Windows 7
3 15 (53.57%) Active Directory
4 14 (50.00%) Microsoft
5 10 (35.71%) MS Office
6 7 (25.00%) MS Excel
6 7 (25.00%) Citrix
7 6 (21.43%) ITIL
7 6 (21.43%) MS Exchange
7 6 (21.43%) Office 365
8 5 (17.86%) TCP/IP
9 4 (14.29%) Microsoft Certification
9 4 (14.29%) Lync
10 3 (10.71%) SCCM
10 3 (10.71%) Migration
10 3 (10.71%) SQL
10 3 (10.71%) Windows XP
10 3 (10.71%) LAN
10 3 (10.71%) VoIP
10 3 (10.71%) WAN
11 2 (7.14%) DHCP
11 2 (7.14%) VPN
11 2 (7.14%) DNS
11 2 (7.14%) Business Intelligence
11 2 (7.14%) MCP
11 2 (7.14%) IBM Notes
11 2 (7.14%) MCSE
11 2 (7.14%) CCNA
11 2 (7.14%) Cisco Certification
11 2 (7.14%) HP

2nd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 29 July 2015, IT contractor jobs across the Surrey region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) MS Exchange
2 4 (14.29%) Lync
3 2 (7.14%) Exchange Server 2010
3 2 (7.14%) IBM Notes
4 1 (3.57%) Exchange Server 2013
4 1 (3.57%) Blackberry Enterprise Server
Applications
1 10 (35.71%) MS Office
2 7 (25.00%) MS Excel
Cloud Services
1 6 (21.43%) Office 365
2 1 (3.57%) Azure Active Directory
2 1 (3.57%) Microsoft Azure
Communications & Networking
1 5 (17.86%) TCP/IP
2 3 (10.71%) LAN
2 3 (10.71%) VoIP
2 3 (10.71%) WAN
3 2 (7.14%) DHCP
3 2 (7.14%) VPN
3 2 (7.14%) DNS
3 2 (7.14%) Firewall
4 1 (3.57%) Wireless
4 1 (3.57%) Network Security
4 1 (3.57%) Unified Communications
4 1 (3.57%) PABX
4 1 (3.57%) Extranet
General
1 2 (7.14%) Legal
2 1 (3.57%) Manufacturing
2 1 (3.57%) Retail
2 1 (3.57%) Dutch Language
2 1 (3.57%) Back Office
2 1 (3.57%) Telecoms
2 1 (3.57%) Law
Libraries, Frameworks & Software Standards
1 1 (3.57%) XML
1 1 (3.57%) ODBC
Miscellaneous
1 2 (7.14%) EPoS
1 2 (7.14%) Thin Client
1 2 (7.14%) Blackberry
1 2 (7.14%) Smartphone
1 2 (7.14%) Fat Client
1 2 (7.14%) Analytical Skills
2 1 (3.57%) BYOD
2 1 (3.57%) Video Conferencing
2 1 (3.57%) iPhone
2 1 (3.57%) iPad
Operating Systems
1 23 (82.14%) Windows
2 16 (57.14%) Windows 7
3 3 (10.71%) Windows XP
4 2 (7.14%) Windows Mobile
4 2 (7.14%) Windows Server 2008
4 2 (7.14%) Windows 8
4 2 (7.14%) Mac OS
5 1 (3.57%) Windows Server 2012
5 1 (3.57%) Windows 2000 Server
5 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 6 (21.43%) ITIL
2 3 (10.71%) Migration
3 2 (7.14%) Business Intelligence
4 1 (3.57%) E-Commerce
4 1 (3.57%) Incident Management
4 1 (3.57%) Time Management
4 1 (3.57%) Software Deployment
Programming Languages
1 3 (10.71%) SQL
2 1 (3.57%) PowerShell
Qualifications
1 4 (14.29%) Microsoft Certification
2 2 (7.14%) MCP
2 2 (7.14%) MCSE
2 2 (7.14%) CCNA
2 2 (7.14%) Cisco Certification
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 15 (53.57%) Active Directory
2 2 (7.14%) VMware Infrastructure
3 1 (3.57%) vSphere
3 1 (3.57%) Citrix Presentation Server
Systems Management
1 3 (10.71%) SCCM
Vendors
1 14 (50.00%) Microsoft
2 7 (25.00%) Citrix
3 2 (7.14%) Lotus
3 2 (7.14%) HP
3 2 (7.14%) Dell
3 2 (7.14%) VMware
3 2 (7.14%) LANDesk
4 1 (3.57%) Cisco
4 1 (3.57%) Altiris
4 1 (3.57%) Blue Coat
4 1 (3.57%) Remedy
4 1 (3.57%) McAfee