The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 92 69 76
Rank change year-on-year
-23 +7
Contract jobs requiring a 3rd Line Support 3 18 5
As % of all contract IT jobs located in the East Midlands 0.19% 1.39% 0.35%
As % of the Job Titles category 0.20% 1.52% 0.38%
Number of daily rates quoted 0 8 2
Average daily rate - £239 £188
Average daily rate % change year-on-year
- +27.33%
UK excluding London average daily rate £245 £250 £250
% change year-on-year
-2.00% -
Number of hourly rates quoted 1 1 1
Average hourly rate £25.72 £27.00 £35.50
Average hourly rate % change year-on-year
-4.74% -23.94%
UK excluding London average hourly rate £20.21 £25.00 £20.03
% change year-on-year
-19.18% +24.81%
Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1515 1184 1313
As % of all contract IT jobs located in the East Midlands 93.92% 91.71% 92.60%
Number of daily rates quoted 754 570 629
Average daily rate £320 £325 £300
Average daily rate % change year-on-year
-1.53% +8.33%
90% offered a daily rate of more than £165 £214 £167
10% offered a daily rate of more than £500 £450 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 141 129 115
Average hourly rate £17.50 £14.00 £17.50
Average hourly rate % change year-on-year
+25.00% -20.00%
90% offered a hourly rate of more than £10.00 £10.00 £8.50
10% offered a hourly rate of more than £41.50 £32.50 £44.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Daily Rate Trend in the East Midlands

3rd Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Hourly Rate Trend in the East Midlands

3rd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire -8 2 - - 1
Derbyshire -19 1 - -
Leicestershire - - - - 4
Lincolnshire - - - -
Northamptonshire - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 11 (78.57%) Windows
2 8 (57.14%) Microsoft
2 8 (57.14%) Active Directory
3 7 (50.00%) Windows Server 2003
3 7 (50.00%) MS Office
4 6 (42.86%) ITIL
4 6 (42.86%) Windows 7
4 6 (42.86%) Windows Server 2008
5 5 (35.71%) Windows XP
5 5 (35.71%) MS Exchange
5 5 (35.71%) HP
5 5 (35.71%) SAN
5 5 (35.71%) Firewall
5 5 (35.71%) VMware
6 4 (28.57%) Backup Exec
6 4 (28.57%) Migration
6 4 (28.57%) Exchange Server 2003
6 4 (28.57%) Cisco
6 4 (28.57%) Dell
6 4 (28.57%) SQL
6 4 (28.57%) VMware Infrastructure
6 4 (28.57%) Exchange Server 2010
7 3 (21.43%) XML
7 3 (21.43%) UNIX
7 3 (21.43%) LAN
7 3 (21.43%) Internet
7 3 (21.43%) WAN
7 3 (21.43%) Incident Management
7 3 (21.43%) Wireless
8 2 (14.29%) Risk Management

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) MS Exchange
2 4 (28.57%) Exchange Server 2003
2 4 (28.57%) Exchange Server 2010
3 2 (14.29%) IIS
3 2 (14.29%) Lync
4 1 (7.14%) SharePoint
4 1 (7.14%) Site Server
Applications
1 7 (50.00%) MS Office
2 1 (7.14%) MS PowerPoint
Business Applications
1 1 (7.14%) SAP ERP
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 5 (35.71%) SAN
1 5 (35.71%) Firewall
2 3 (21.43%) LAN
2 3 (21.43%) Internet
2 3 (21.43%) WAN
2 3 (21.43%) Wireless
3 2 (14.29%) VLAN
3 2 (14.29%) TCP/IP
4 1 (7.14%) Network Security
4 1 (7.14%) PABX
4 1 (7.14%) Structured Cabling
4 1 (7.14%) VoIP
4 1 (7.14%) WLAN
4 1 (7.14%) Broadband
4 1 (7.14%) ISDN
4 1 (7.14%) Wi-Fi
4 1 (7.14%) VRRP
4 1 (7.14%) VPN
Database & Business Intelligence
1 2 (14.29%) Oracle Database
1 2 (14.29%) Oracle Database 11g
Libraries, Frameworks & Software Standards
1 3 (21.43%) XML
2 2 (14.29%) Web Services
2 2 (14.29%) .NET
2 2 (14.29%) DHTML
2 2 (14.29%) HTML
2 2 (14.29%) Oracle Streams
3 1 (7.14%) SAP PI
3 1 (7.14%) EDI
3 1 (7.14%) EDIFACT
Miscellaneous
1 2 (14.29%) Replication
2 1 (7.14%) Fat Client
2 1 (7.14%) TRADACOMS
2 1 (7.14%) NHS
2 1 (7.14%) Thin Client
2 1 (7.14%) Management Information System
Operating Systems
1 11 (78.57%) Windows
2 7 (50.00%) Windows Server 2003
3 6 (42.86%) Windows 7
3 6 (42.86%) Windows Server 2008
4 5 (35.71%) Windows XP
5 3 (21.43%) UNIX
6 1 (7.14%) AIX
6 1 (7.14%) Linux
Processes & Methodologies
1 6 (42.86%) ITIL
2 4 (28.57%) Migration
3 3 (21.43%) Incident Management
4 2 (14.29%) Risk Management
4 2 (14.29%) Service Management
4 2 (14.29%) Continuous Improvement
5 1 (7.14%) ERP
5 1 (7.14%) Service Delivery
5 1 (7.14%) Change Management
5 1 (7.14%) Disaster Recovery
Programming Languages
1 4 (28.57%) SQL
2 2 (14.29%) Shell Script
2 2 (14.29%) C#
2 2 (14.29%) JavaScript
2 2 (14.29%) PL/SQL
2 2 (14.29%) PowerShell
Qualifications
1 2 (14.29%) Degree
2 1 (7.14%) MCSE
2 1 (7.14%) Microsoft Certification
System Software
1 8 (57.14%) Active Directory
2 4 (28.57%) VMware Infrastructure
3 1 (7.14%) VMware Server
3 1 (7.14%) XenApp
3 1 (7.14%) XenDesktop
Systems Management
1 4 (28.57%) Backup Exec
2 1 (7.14%) SCCM
Vendors
1 8 (57.14%) Microsoft
2 5 (35.71%) HP
2 5 (35.71%) VMware
3 4 (28.57%) Cisco
3 4 (28.57%) Dell
4 2 (14.29%) Citrix
4 2 (14.29%) Oracle
5 1 (7.14%) SAP
5 1 (7.14%) Novell
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