The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 75 92 82
Rank change year-on-year
+17 -10
Contract jobs requiring a 3rd Line Support 20 6 12
As % of all contract IT jobs located in the East Midlands 1.21% 0.38% 0.78%
As % of the Job Titles category 1.32% 0.41% 0.83%
Number of daily rates quoted 8 3 7
Average daily rate
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£198 £205 £225
Average daily rate % change year-on-year
-3.65% -8.88%
90% offered a daily rate of more than £190 £181 £133
10% offered a daily rate of more than £288 £261 £360
UK excluding London average daily rate £260 £265 £261
% change year-on-year
-1.88% +1.43%
Number of hourly rates quoted 5 1 2
Average hourly rate £24.00 £18.00 £18.25
Average hourly rate % change year-on-year
+33.33% -1.36%
UK excluding London average hourly rate £22.50 £22.50 £21.00
% change year-on-year
- +7.14%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1519 1465 1450
As % of all contract IT jobs located in the East Midlands 91.78% 92.37% 94.03%
Number of daily rates quoted 792 757 652
Average daily rate £350 £301 £338
Average daily rate % change year-on-year
+16.27% -10.81%
90% offered a daily rate of more than £188 £115 £170
10% offered a daily rate of more than £500 £425 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 94 96 130
Average hourly rate £14.50 £16.06 £29.00
Average hourly rate % change year-on-year
-9.68% -44.63%
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £27.50 £37.50 £42.50
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Daily Rate Trend in the East Midlands

3rd Line Support
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the East Midlands region over the 3 months to 24 October 2014.

3rd Line Support Daily Rate Histogram in the East Midlands

3rd Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Hourly Rate Trend in the East Midlands

3rd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +14 6 £190 -7.31% 1
Nottinghamshire +8 6 £254 -7.72%
Lincolnshire - 4 £198 -
Derbyshire - 3 £275 -
Northamptonshire -5 1 £270 +54.28% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 October 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 31 (79.49%) Windows
2 25 (64.10%) Active Directory
3 24 (61.54%) VMware
4 23 (58.97%) Microsoft
5 17 (43.59%) MS Exchange
5 17 (43.59%) Windows Server 2008
6 11 (28.21%) Microsoft Certification
6 11 (28.21%) Exchange Server 2010
7 10 (25.64%) Windows 7
7 10 (25.64%) MS Office
8 9 (23.08%) Cisco
8 9 (23.08%) Office 365
8 9 (23.08%) Exchange Server 2007
9 8 (20.51%) Windows Server 2012
9 8 (20.51%) LAN
9 8 (20.51%) WAN
9 8 (20.51%) Migration
10 7 (17.95%) Firewall
10 7 (17.95%) Windows Server 2003
10 7 (17.95%) MS Excel
11 6 (15.38%) SQL
11 6 (15.38%) TCP/IP
11 6 (15.38%) Citrix
11 6 (15.38%) VLAN
11 6 (15.38%) vSphere
12 5 (12.82%) SCCM
12 5 (12.82%) VoIP
12 5 (12.82%) Windows XP
12 5 (12.82%) Linux
13 4 (10.26%) VMware Infrastructure

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 October 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (43.59%) MS Exchange
2 11 (28.21%) Exchange Server 2010
3 9 (23.08%) Exchange Server 2007
4 3 (7.69%) Exchange Server 2003
5 2 (5.13%) Lync
6 1 (2.56%) SharePoint
6 1 (2.56%) Blackberry Enterprise Server
6 1 (2.56%) Office Communications Server
6 1 (2.56%) Exchange Server 2013
Applications
1 10 (25.64%) MS Office
2 7 (17.95%) MS Excel
Cloud Services
1 9 (23.08%) Office 365
Communications & Networking
1 8 (20.51%) WAN
1 8 (20.51%) LAN
2 7 (17.95%) Firewall
3 6 (15.38%) VLAN
3 6 (15.38%) TCP/IP
4 5 (12.82%) VoIP
5 2 (5.13%) DNS
5 2 (5.13%) SAN
Database & Business Intelligence
1 2 (5.13%) SQL Server
Development Applications
1 1 (2.56%) MSI
General
1 3 (7.69%) Retail
2 2 (5.13%) Finance
3 1 (2.56%) Telecoms
Miscellaneous
1 3 (7.69%) NHS
2 2 (5.13%) Client/Server
2 2 (5.13%) EPoS
2 2 (5.13%) Blackberry
3 1 (2.56%) Clustering
3 1 (2.56%) Fat Client
3 1 (2.56%) Analytical Skills
3 1 (2.56%) Thin Client
Operating Systems
1 31 (79.49%) Windows
2 17 (43.59%) Windows Server 2008
3 10 (25.64%) Windows 7
4 8 (20.51%) Windows Server 2012
5 7 (17.95%) Windows Server 2003
6 5 (12.82%) Windows XP
6 5 (12.82%) Linux
7 1 (2.56%) Windows 2000
7 1 (2.56%) AIX
7 1 (2.56%) UNIX
7 1 (2.56%) Windows Vista
7 1 (2.56%) Windows 2000 Server
Processes & Methodologies
1 8 (20.51%) Migration
2 3 (7.69%) ITIL
3 1 (2.56%) OOP
3 1 (2.56%) OO
3 1 (2.56%) Service Management
3 1 (2.56%) Service Delivery
3 1 (2.56%) Validation
3 1 (2.56%) Load Balancing
3 1 (2.56%) Problem Management
3 1 (2.56%) Root Cause Analysis
3 1 (2.56%) Network Monitoring
3 1 (2.56%) Kalman Filter
Programming Languages
1 6 (15.38%) SQL
2 2 (5.13%) VBScript
2 2 (5.13%) PowerShell
3 1 (2.56%) PL/SQL
3 1 (2.56%) VB
Qualifications
1 11 (28.21%) Microsoft Certification
2 1 (2.56%) MCITP
2 1 (2.56%) MCSE
Quality Assurance & Compliance
1 2 (5.13%) SLA
System Software
1 25 (64.10%) Active Directory
2 6 (15.38%) vSphere
3 4 (10.26%) VMware Infrastructure
4 3 (7.69%) Hyper-V
4 3 (7.69%) XenApp
4 3 (7.69%) VMware ESX
4 3 (7.69%) XenDesktop
5 2 (5.13%) XenServer
6 1 (2.56%) ISA Server
6 1 (2.56%) Forefront TMG
Systems Management
1 5 (12.82%) SCCM
2 2 (5.13%) SCOM
2 2 (5.13%) Backup Exec
3 1 (2.56%) WSUS
3 1 (2.56%) Tivoli
3 1 (2.56%) Tivoli Storage Manager
Vendors
1 24 (61.54%) VMware
2 23 (58.97%) Microsoft
3 9 (23.08%) Cisco
4 6 (15.38%) Citrix
5 3 (7.69%) EMC
6 2 (5.13%) Remedy
6 2 (5.13%) HP
6 2 (5.13%) Dell
7 1 (2.56%) Oracle
7 1 (2.56%) SolarWinds