The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 82 90 72
Rank change year-on-year
+8 -18
Contract jobs requiring a 3rd Line Support 13 5 12
As % of all contract IT jobs located in the East Midlands 0.82% 0.30% 0.76%
As % of the Job Titles category 0.88% 0.33% 0.82%
Number of daily rates quoted 3 4 6
Average daily rate
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£200 £221 £218
Average daily rate % change year-on-year
-9.60% +1.72%
90% offered a daily rate of more than £196 £209 £148
10% offered a daily rate of more than £294 £285 £363
UK excluding London average daily rate £250 £253 £260
% change year-on-year
-0.99% -2.88%
Number of hourly rates quoted 6 0 2
Average hourly rate £23.50 - £18.25
90% offered a hourly rate of more than £18.50 - £16.85
10% offered a hourly rate of more than £24.00 - £19.65
UK excluding London average hourly rate £21.50 £22.50 £21.75
% change year-on-year
-4.44% +3.44%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1483 1524 1470
As % of all contract IT jobs located in the East Midlands 93.74% 92.64% 93.33%
Number of daily rates quoted 761 765 650
Average daily rate £350 £320 £330
Average daily rate % change year-on-year
+9.37% -3.03%
90% offered a daily rate of more than £200 £125 £185
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 101 104 137
Average hourly rate £16.50 £20.00 £21.00
Average hourly rate % change year-on-year
-17.50% -4.76%
90% offered a hourly rate of more than £9.94 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £40.00 £50.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Daily Rate Trend in the East Midlands

3rd Line Support
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the East Midlands region over the 3 months to 22 September 2014.

3rd Line Support Daily Rate Histogram in the East Midlands

3rd Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Hourly Rate Trend in the East Midlands

3rd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lincolnshire - 5 £198 -
Nottinghamshire +12 4 £318 +43.50% 7
Leicestershire +7 3 - - 2
Derbyshire +3 1 - - 1
Northamptonshire - - - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 September 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 25 (78.13%) Windows
2 20 (62.50%) Active Directory
2 20 (62.50%) VMware
3 18 (56.25%) Microsoft
4 14 (43.75%) Windows Server 2008
5 13 (40.63%) MS Exchange
6 11 (34.38%) Windows 7
7 10 (31.25%) Exchange Server 2010
8 9 (28.13%) MS Office
9 8 (25.00%) Microsoft Certification
9 8 (25.00%) Cisco
9 8 (25.00%) Office 365
9 8 (25.00%) Migration
9 8 (25.00%) Exchange Server 2007
10 7 (21.88%) Firewall
10 7 (21.88%) Citrix
10 7 (21.88%) Windows Server 2003
11 6 (18.75%) VLAN
11 6 (18.75%) LAN
11 6 (18.75%) WAN
12 5 (15.63%) ITIL
12 5 (15.63%) MS Excel
12 5 (15.63%) VMware Infrastructure
12 5 (15.63%) Windows Server 2012
13 4 (12.50%) vSphere
13 4 (12.50%) XenApp
13 4 (12.50%) XenDesktop
13 4 (12.50%) Exchange Server 2003
13 4 (12.50%) Windows XP
13 4 (12.50%) SQL

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 September 2014, IT contractor jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (40.63%) MS Exchange
2 10 (31.25%) Exchange Server 2010
3 8 (25.00%) Exchange Server 2007
4 4 (12.50%) Exchange Server 2003
5 3 (9.38%) Lync
6 2 (6.25%) SharePoint
7 1 (3.13%) Site Server
7 1 (3.13%) Blackberry Enterprise Server
7 1 (3.13%) Exchange Server 2013
Applications
1 9 (28.13%) MS Office
2 5 (15.63%) MS Excel
3 1 (3.13%) MS PowerPoint
Business Applications
1 1 (3.13%) SAP ERP
Cloud Services
1 8 (25.00%) Office 365
Communications & Networking
1 7 (21.88%) Firewall
2 6 (18.75%) VLAN
2 6 (18.75%) LAN
2 6 (18.75%) WAN
3 3 (9.38%) TCP/IP
3 3 (9.38%) VoIP
3 3 (9.38%) SAN
4 2 (6.25%) Wireless
5 1 (3.13%) Wi-Fi
5 1 (3.13%) Network Security
5 1 (3.13%) PABX
5 1 (3.13%) Structured Cabling
5 1 (3.13%) WLAN
5 1 (3.13%) Broadband
5 1 (3.13%) ISDN
5 1 (3.13%) VPN
5 1 (3.13%) DNS
General
1 2 (6.25%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.13%) XML
1 1 (3.13%) EDI
1 1 (3.13%) EDIFACT
1 1 (3.13%) SAP PI
Miscellaneous
1 3 (9.38%) NHS
2 2 (6.25%) Thin Client
2 2 (6.25%) Fat Client
3 1 (3.13%) TRADACOMS
3 1 (3.13%) Analytical Skills
3 1 (3.13%) Blackberry
3 1 (3.13%) Management Information System
Operating Systems
1 25 (78.13%) Windows
2 14 (43.75%) Windows Server 2008
3 11 (34.38%) Windows 7
4 7 (21.88%) Windows Server 2003
5 5 (15.63%) Windows Server 2012
6 4 (12.50%) Windows XP
7 2 (6.25%) Linux
8 1 (3.13%) UNIX
Processes & Methodologies
1 8 (25.00%) Migration
2 5 (15.63%) ITIL
3 1 (3.13%) ERP
3 1 (3.13%) Service Delivery
3 1 (3.13%) Change Management
3 1 (3.13%) Incident Management
3 1 (3.13%) Root Cause Analysis
Programming Languages
1 4 (12.50%) SQL
2 2 (6.25%) VBScript
2 2 (6.25%) PowerShell
3 1 (3.13%) PL/SQL
Qualifications
1 8 (25.00%) Microsoft Certification
2 1 (3.13%) Degree
2 1 (3.13%) MCSE
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 20 (62.50%) Active Directory
2 5 (15.63%) VMware Infrastructure
3 4 (12.50%) XenApp
3 4 (12.50%) XenDesktop
3 4 (12.50%) vSphere
4 3 (9.38%) VMware ESX
5 2 (6.25%) XenServer
6 1 (3.13%) Hyper-V
Systems Management
1 3 (9.38%) Backup Exec
2 1 (3.13%) SCCM
Vendors
1 20 (62.50%) VMware
2 18 (56.25%) Microsoft
3 8 (25.00%) Cisco
4 7 (21.88%) Citrix
5 4 (12.50%) HP
6 3 (9.38%) Dell
6 3 (9.38%) EMC
7 2 (6.25%) Remedy
8 1 (3.13%) Oracle
8 1 (3.13%) SAP
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