The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 157 145 139
Rank change year-on-year
-12 -6
Permanent jobs requiring a 3rd Line Support 12 16 35
As % of all permanent IT jobs located in the East Midlands 0.32% 0.50% 1.03%
As % of the Job Titles category 0.33% 0.52% 1.07%
Number of salaries quoted 9 16 28
Average salary £26,500 £30,000 £29,250
Average salary % change year-on-year
-11.66% +2.56%
90% offered a salary of more than £23,500 £26,000 £24,000
10% offered a salary of more than £38,000 £37,100 £38,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3622 3055 3268
As % of all permanent IT jobs located in the East Midlands 96.56% 95.62% 95.89%
Number of salaries quoted 3034 2608 2843
Average salary £37,500 £36,500 £35,000
Average salary % change year-on-year
+2.73% +4.28%
90% offered a salary of more than £23,500 £24,000 £24,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Salary Trend in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East Midlands region over the 3 months to 28 July 2014.

3rd Line Support Salary Histogram in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +4 5 £37,500 +7.14%
Derbyshire -13 3 £23,500 -46.59%
Leicestershire -6 2 £30,750 +11.81% 2
Lincolnshire +16 1 - -
Northamptonshire -24 1 £37,500 +28.20% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 July 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 17 (53.13%) Microsoft
2 14 (43.75%) Windows
3 13 (40.63%) ITIL
4 12 (37.50%) Microsoft Certification
5 11 (34.38%) VMware
5 11 (34.38%) Cisco
6 10 (31.25%) Hyper-V
6 10 (31.25%) Active Directory
7 9 (28.13%) DNS
7 9 (28.13%) SQL
7 9 (28.13%) VMware Infrastructure
8 8 (25.00%) MCSE
8 8 (25.00%) HP
8 8 (25.00%) Citrix
8 8 (25.00%) vSphere
9 7 (21.88%) SolarWinds
9 7 (21.88%) Exchange Server 2013
9 7 (21.88%) Linux
10 6 (18.75%) MS Excel
10 6 (18.75%) LAN
10 6 (18.75%) UNIX
10 6 (18.75%) SLA
10 6 (18.75%) NetApp
10 6 (18.75%) Incident Management
10 6 (18.75%) VMware Certified Professional (VCP)
10 6 (18.75%) Firewall
10 6 (18.75%) Windows Server 2012
11 5 (15.63%) XenApp
11 5 (15.63%) XenDesktop
11 5 (15.63%) Cisco Certification

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 July 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (21.88%) Exchange Server 2013
2 3 (9.38%) Lync
2 3 (9.38%) MS Exchange
3 2 (6.25%) SharePoint
3 2 (6.25%) Exchange Server 2010
4 1 (3.13%) Exchange Server 2007
4 1 (3.13%) Blackberry Enterprise Server
4 1 (3.13%) Site Server
4 1 (3.13%) IIS
Applications
1 6 (18.75%) MS Excel
2 2 (6.25%) MS Office
Business Applications
1 4 (12.50%) Summit
2 1 (3.13%) Dynamics CRM
Cloud Services
1 2 (6.25%) Office 365
2 1 (3.13%) Microsoft Azure
Communications & Networking
1 9 (28.13%) DNS
2 6 (18.75%) LAN
2 6 (18.75%) Firewall
3 5 (15.63%) SAN
3 5 (15.63%) WAN
4 4 (12.50%) DHCP
4 4 (12.50%) Wireless
5 2 (6.25%) VPN
5 2 (6.25%) VoIP
5 2 (6.25%) MPLS
5 2 (6.25%) OSPF
5 2 (6.25%) BGP
5 2 (6.25%) Cisco ASA
5 2 (6.25%) Cisco Nexus
5 2 (6.25%) Network Security
5 2 (6.25%) Structured Cabling
6 1 (3.13%) PABX
6 1 (3.13%) DMVPN
6 1 (3.13%) Wi-Fi
6 1 (3.13%) IP Telephony
Database & Business Intelligence
1 2 (6.25%) SQL Server
Development Applications
1 1 (3.13%) VSS/SourceSafe
General
1 4 (12.50%) Finance
2 3 (9.38%) Retail
3 2 (6.25%) Telecoms
4 1 (3.13%) Advertising
4 1 (3.13%) Local Government
Libraries, Frameworks & Software Standards
1 3 (9.38%) ASP.NET
1 3 (9.38%) CSS
1 3 (9.38%) XML
1 3 (9.38%) XSLT
1 3 (9.38%) .NET
1 3 (9.38%) HTML
2 1 (3.13%) COM
Miscellaneous
1 3 (9.38%) Clustering
2 1 (3.13%) Management Information System
2 1 (3.13%) IVR
2 1 (3.13%) Fat Client
2 1 (3.13%) Firmware
2 1 (3.13%) Thin Client
2 1 (3.13%) Client/Server
Operating Systems
1 14 (43.75%) Windows
2 7 (21.88%) Linux
3 6 (18.75%) UNIX
3 6 (18.75%) Windows Server 2012
4 2 (6.25%) Windows Server 2008
5 1 (3.13%) Windows 7
5 1 (3.13%) Windows 8
5 1 (3.13%) Windows Vista
5 1 (3.13%) Windows Server 2003
5 1 (3.13%) Windows XP
5 1 (3.13%) AIX
Processes & Methodologies
1 13 (40.63%) ITIL
2 6 (18.75%) Incident Management
3 5 (15.63%) Business Continuity
4 4 (12.50%) CRM
5 2 (6.25%) Disaster Recovery
5 2 (6.25%) Migration
6 1 (3.13%) Network Monitoring
6 1 (3.13%) Network Management
6 1 (3.13%) ITIL V3
6 1 (3.13%) Change Control
6 1 (3.13%) Service Delivery
6 1 (3.13%) Change Management
6 1 (3.13%) Information Security
6 1 (3.13%) Problem Management
Programming Languages
1 9 (28.13%) SQL
2 5 (15.63%) PowerShell
3 4 (12.50%) JavaScript
4 3 (9.38%) C#
Qualifications
1 12 (37.50%) Microsoft Certification
2 8 (25.00%) MCSE
3 6 (18.75%) VMware Certified Professional (VCP)
4 5 (15.63%) Cisco Certification
4 5 (15.63%) MCTS
4 5 (15.63%) CCA
4 5 (15.63%) Citrix Certification
4 5 (15.63%) ITIL Certification
5 4 (12.50%) CCNA
6 3 (9.38%) VCAP
6 3 (9.38%) VCP4
6 3 (9.38%) VCP5
6 3 (9.38%) CCNP
7 2 (6.25%) MCSA
8 1 (3.13%) CCEE
8 1 (3.13%) CCSA
8 1 (3.13%) CCSE
8 1 (3.13%) Degree
8 1 (3.13%) CCIE
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 10 (31.25%) Hyper-V
1 10 (31.25%) Active Directory
2 9 (28.13%) VMware Infrastructure
3 8 (25.00%) vSphere
4 5 (15.63%) XenApp
4 5 (15.63%) XenDesktop
5 4 (12.50%) VMware ESXi
5 4 (12.50%) XenServer
6 3 (9.38%) vCloud
6 3 (9.38%) VMware ESX
7 2 (6.25%) Microsoft App-V
8 1 (3.13%) Forefront TMG
8 1 (3.13%) IAG
8 1 (3.13%) UAG
8 1 (3.13%) Microsoft Virtual Server
8 1 (3.13%) ISA Server
8 1 (3.13%) Terminal Services
8 1 (3.13%) MetaFrame
Systems Management
1 3 (9.38%) SCCM
1 3 (9.38%) SCVMM
2 2 (6.25%) WSUS
3 1 (3.13%) Symantec Enterprise Vault
3 1 (3.13%) Symantec Endpoint Protection
3 1 (3.13%) Cacti
3 1 (3.13%) SolarWinds Orion
3 1 (3.13%) Norton AntiVirus
3 1 (3.13%) Backup Exec
Vendors
1 17 (53.13%) Microsoft
2 11 (34.38%) VMware
2 11 (34.38%) Cisco
3 8 (25.00%) HP
3 8 (25.00%) Citrix
4 7 (21.88%) SolarWinds
5 6 (18.75%) NetApp
6 5 (15.63%) EMC
7 4 (12.50%) McAfee
8 3 (9.38%) Computacenter
8 3 (9.38%) CheckPoint
9 2 (6.25%) Symantec
10 1 (3.13%) Open-E
10 1 (3.13%) GFI Software
10 1 (3.13%) F5
10 1 (3.13%) AppSense
10 1 (3.13%) Altiris
10 1 (3.13%) BMC
10 1 (3.13%) IBM
10 1 (3.13%) Avaya
Markfield, Leicestershire
360 Resourcing Solutions
Salary: £35k - 40k per year + benefits
Posted: 10 hours ago
Oakham, Leicestershire
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Leicestershire
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 7 days ago
Northamptonshire
Venn Group - UK
Salary: 30000-42000 Per Annum
Posted: 25 days ago