The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 170 147 149
Rank change year-on-year
-23 +2
Permanent jobs requiring a 3rd Line Support 20 21 14
As % of all permanent IT jobs located in the East Midlands 0.50% 0.68% 0.40%
As % of the Job Titles category 0.53% 0.71% 0.42%
Number of salaries quoted 18 18 12
Average salary £30,000 £32,500 £35,000
Average salary % change year-on-year
-7.69% -7.14%
90% offered a salary of more than £27,350 £25,175 £25,050
10% offered a salary of more than £44,750 £42,500 £39,500
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3784 2960 3355
As % of all permanent IT jobs located in the East Midlands 95.48% 96.01% 95.45%
Number of salaries quoted 3121 2527 2981
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £50,000 £55,000 £52,250
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Salary Trend in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East Midlands region over the 3 months to 18 April 2014.

3rd Line Support Salary Histogram in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire -4 7 £30,000 -29.41% 1
Northamptonshire -13 6 £30,500 +1.24%
Leicestershire -18 3 £30,000 -7.69% 3
Derbyshire - 2 £50,000 -
Lincolnshire +1 1 £30,000 +33.33%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 31 (65.96%) Windows
2 23 (48.94%) Microsoft
3 21 (44.68%) Active Directory
4 19 (40.43%) ITIL
5 17 (36.17%) LAN
5 17 (36.17%) Microsoft Certification
5 17 (36.17%) VMware
6 16 (34.04%) WAN
7 15 (31.91%) MS Exchange
7 15 (31.91%) MCSE
8 14 (29.79%) Cisco
8 14 (29.79%) Windows Server 2008
8 14 (29.79%) Windows Server 2012
9 13 (27.66%) Citrix
10 12 (25.53%) Hyper-V
11 11 (23.40%) DNS
11 11 (23.40%) Windows Server 2003
11 11 (23.40%) UNIX
11 11 (23.40%) SQL Server
11 11 (23.40%) Firewall
12 10 (21.28%) MS Excel
12 10 (21.28%) XenApp
13 9 (19.15%) SolarWinds
13 9 (19.15%) VMware Infrastructure
13 9 (19.15%) SCCM
13 9 (19.15%) Linux
13 9 (19.15%) HP
14 8 (17.02%) Cisco Certification
14 8 (17.02%) SAN
14 8 (17.02%) Exchange Server 2010

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (31.91%) MS Exchange
2 8 (17.02%) Exchange Server 2010
3 7 (14.89%) Exchange Server 2013
3 7 (14.89%) Exchange Server 2007
4 4 (8.51%) SharePoint
5 2 (4.26%) Exchange Server 2003
5 2 (4.26%) WebLogic
5 2 (4.26%) IIS
5 2 (4.26%) Lync
6 1 (2.13%) SharePoint 2010
6 1 (2.13%) Site Server
6 1 (2.13%) Blackberry Enterprise Server
Applications
1 10 (21.28%) MS Excel
2 3 (6.38%) MS Office
Business Applications
1 1 (2.13%) Summit
Cloud Services
1 1 (2.13%) Microsoft Azure
1 1 (2.13%) Office 365
Communications & Networking
1 17 (36.17%) LAN
2 16 (34.04%) WAN
3 11 (23.40%) DNS
3 11 (23.40%) Firewall
4 8 (17.02%) SAN
5 7 (14.89%) DHCP
6 5 (10.64%) Wi-Fi
7 4 (8.51%) BGP
7 4 (8.51%) OSPF
7 4 (8.51%) WLAN
7 4 (8.51%) VPN
8 3 (6.38%) Cisco Nexus
8 3 (6.38%) VLAN
8 3 (6.38%) MPLS
9 2 (4.26%) Wireless
9 2 (4.26%) BIG-IP
9 2 (4.26%) VoIP
10 1 (2.13%) Cisco ASA
10 1 (2.13%) Cisco PIX
10 1 (2.13%) Network Security
Database & Business Intelligence
1 11 (23.40%) SQL Server
2 5 (10.64%) SQL Server 2012
3 3 (6.38%) SQL Server 2008
4 2 (4.26%) SQL Server 2005
5 1 (2.13%) Data Warehouse
5 1 (2.13%) MySQL
General
1 5 (10.64%) Telecoms
2 4 (8.51%) Finance
3 1 (2.13%) Law
Libraries, Frameworks & Software Standards
1 2 (4.26%) ASP.NET
1 2 (4.26%) .NET
2 1 (2.13%) COM
2 1 (2.13%) Classic ASP
Miscellaneous
1 5 (10.64%) Clustering
2 2 (4.26%) Client/Server
3 1 (2.13%) Fat Client
3 1 (2.13%) NHS
3 1 (2.13%) Thin Client
3 1 (2.13%) Computer Science
3 1 (2.13%) Management Information System
3 1 (2.13%) IVR
Operating Systems
1 31 (65.96%) Windows
2 14 (29.79%) Windows Server 2008
2 14 (29.79%) Windows Server 2012
3 11 (23.40%) Windows Server 2003
3 11 (23.40%) UNIX
4 9 (19.15%) Linux
5 3 (6.38%) Windows 7
6 2 (4.26%) HPUX
6 2 (4.26%) Windows XP
7 1 (2.13%) Windows 8
Processes & Methodologies
1 19 (40.43%) ITIL
2 4 (8.51%) Change Management
3 3 (6.38%) Problem Management
3 3 (6.38%) E-Commerce
3 3 (6.38%) Incident Management
4 2 (4.26%) Business Continuity
4 2 (4.26%) Information Security
4 2 (4.26%) Disaster Recovery
4 2 (4.26%) Migration
4 2 (4.26%) SOA
5 1 (2.13%) Stakeholder Engagement
5 1 (2.13%) Network Management
5 1 (2.13%) Change Control
5 1 (2.13%) Network Monitoring
5 1 (2.13%) DNA
5 1 (2.13%) Service Delivery
Programming Languages
1 7 (14.89%) SQL
2 4 (8.51%) Java
3 1 (2.13%) PowerShell
Qualifications
1 17 (36.17%) Microsoft Certification
2 15 (31.91%) MCSE
3 8 (17.02%) Cisco Certification
4 7 (14.89%) CCNA
4 7 (14.89%) VMware Certified Professional (VCP)
5 6 (12.77%) MCP
6 5 (10.64%) MCSA
6 5 (10.64%) ITIL Certification
6 5 (10.64%) CCNP
7 4 (8.51%) MCITP
8 3 (6.38%) Degree
9 2 (4.26%) MCTS
9 2 (4.26%) CCA
9 2 (4.26%) Citrix Certification
10 1 (2.13%) CCEE
10 1 (2.13%) CCIE
10 1 (2.13%) CCSE
10 1 (2.13%) CCSA
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 21 (44.68%) Active Directory
2 12 (25.53%) Hyper-V
3 10 (21.28%) XenApp
4 9 (19.15%) VMware Infrastructure
5 7 (14.89%) XenDesktop
6 6 (12.77%) vSphere
7 5 (10.64%) XenServer
8 2 (4.26%) Microsoft App-V
9 1 (2.13%) Forefront TMG
9 1 (2.13%) IAG
9 1 (2.13%) UAG
9 1 (2.13%) VMware ESXi
9 1 (2.13%) MetaFrame
9 1 (2.13%) Terminal Services
9 1 (2.13%) ISA Server
9 1 (2.13%) Microsoft Virtual Server
Systems Management
1 9 (19.15%) SCCM
2 4 (8.51%) SCOM
3 3 (6.38%) SolarWinds Orion
3 3 (6.38%) Backup Exec
4 2 (4.26%) Foglight
4 2 (4.26%) WSUS
5 1 (2.13%) Cacti
5 1 (2.13%) SCVMM
5 1 (2.13%) Symantec Enterprise Vault
5 1 (2.13%) Symantec Endpoint Protection
5 1 (2.13%) SCDPM
5 1 (2.13%) SCSM
5 1 (2.13%) Norton AntiVirus
Vendors
1 23 (48.94%) Microsoft
2 17 (36.17%) VMware
3 14 (29.79%) Cisco
4 13 (27.66%) Citrix
5 9 (19.15%) SolarWinds
5 9 (19.15%) HP
6 5 (10.64%) CheckPoint
7 4 (8.51%) NetApp
8 3 (6.38%) WatchGuard
8 3 (6.38%) F5
8 3 (6.38%) Dell
9 2 (4.26%) Symantec
9 2 (4.26%) EMC
9 2 (4.26%) Veeam
10 1 (2.13%) GFI Software
10 1 (2.13%) Avaya
10 1 (2.13%) Juniper
10 1 (2.13%) BMC
10 1 (2.13%) Mitel
10 1 (2.13%) Altiris
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Salary: £25000 - £29000 per annum + Benefits
Posted: Yesterday
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Salary: £30000 - £35000 per annum
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