The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 144 164 123
Rank change year-on-year
+20 -41
Permanent jobs requiring a 3rd Line Support 21 29 39
As % of all permanent IT jobs located in the East Midlands 0.60% 0.80% 1.26%
As % of the Job Titles category 0.63% 0.83% 1.31%
Number of salaries quoted 21 29 32
Average salary £32,500 £30,000 £32,500
Average salary % change year-on-year
+8.33% -7.69%
90% offered a salary of more than £26,600 £23,700 £27,650
10% offered a salary of more than £43,400 £37,500 £42,500
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3330 3511 2983
As % of all permanent IT jobs located in the East Midlands 94.82% 97.04% 96.26%
Number of salaries quoted 2814 2908 2639
Average salary £38,000 £37,500 £35,500
Average salary % change year-on-year
+1.33% +5.63%
90% offered a salary of more than £23,000 £23,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East Midlands

3rd Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East Midlands region.

3rd Line Support Salary Trend in the East Midlands

3rd Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East Midlands region over the 3 months to 19 December 2014.

3rd Line Support Salary Histogram in the East Midlands

3rd Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East Midlands region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +11 8 £40,000 +25.98%
Leicestershire +22 6 £27,500 +3.77%
Northamptonshire -19 6 £27,500 -17.91%
Derbyshire +15 2 £38,000 +15.15%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 December 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 25 (60.98%) VMware
2 22 (53.66%) Microsoft
3 21 (51.22%) Windows
4 18 (43.90%) Active Directory
5 16 (39.02%) VMware Infrastructure
5 16 (39.02%) Cisco
6 14 (34.15%) MS Exchange
6 14 (34.15%) vSphere
7 12 (29.27%) Hyper-V
7 12 (29.27%) SAN
8 11 (26.83%) Firewall
9 10 (24.39%) Citrix
10 9 (21.95%) HP
10 9 (21.95%) NetApp
10 9 (21.95%) SQL
11 8 (19.51%) LAN
11 8 (19.51%) WAN
11 8 (19.51%) MS Excel
11 8 (19.51%) Linux
12 7 (17.07%) TCP/IP
12 7 (17.07%) PowerShell
12 7 (17.07%) Windows Server 2008
12 7 (17.07%) CCNA
12 7 (17.07%) Cisco Certification
13 6 (14.63%) vCloud
13 6 (14.63%) Windows Server 2012
14 5 (12.20%) MPLS
14 5 (12.20%) DNS
14 5 (12.20%) SQL Server
14 5 (12.20%) ITIL

3rd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 19 December 2014, IT jobs across the East Midlands region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (34.15%) MS Exchange
2 4 (9.76%) Lync
2 4 (9.76%) Exchange Server 2010
3 2 (4.88%) Exchange Server 2013
3 2 (4.88%) IBM HTTP Server
3 2 (4.88%) WebSphere
3 2 (4.88%) SharePoint
3 2 (4.88%) Apache Solr
4 1 (2.44%) Exchange Server 2007
4 1 (2.44%) Office Communications Server
4 1 (2.44%) Exchange Server 2003
4 1 (2.44%) IIS
4 1 (2.44%) Apache
4 1 (2.44%) Tomcat
Applications
1 8 (19.51%) MS Excel
2 4 (9.76%) MS Office
Business Applications
1 2 (4.88%) Summit
Cloud Services
1 4 (9.76%) Office 365
Communications & Networking
1 12 (29.27%) SAN
2 11 (26.83%) Firewall
3 8 (19.51%) LAN
3 8 (19.51%) WAN
4 7 (17.07%) TCP/IP
5 5 (12.20%) DNS
5 5 (12.20%) MPLS
6 3 (7.32%) BGP
6 3 (7.32%) Wireless
6 3 (7.32%) DHCP
6 3 (7.32%) Network Security
7 2 (4.88%) Cisco ASA
7 2 (4.88%) Structured Cabling
7 2 (4.88%) HTTP
7 2 (4.88%) VoIP
7 2 (4.88%) SSL
7 2 (4.88%) VPN
7 2 (4.88%) VLAN
7 2 (4.88%) Cisco IOS
7 2 (4.88%) Cisco PIX
Database & Business Intelligence
1 5 (12.20%) SQL Server
2 2 (4.88%) DB2
3 1 (2.44%) MySQL
General
1 3 (7.32%) Telecoms
1 3 (7.32%) Finance
2 2 (4.88%) Retail
3 1 (2.44%) Local Government
Miscellaneous
1 5 (12.20%) Clustering
2 4 (9.76%) Fat Client
2 4 (9.76%) Thin Client
2 4 (9.76%) Replication
3 1 (2.44%) Client/Server
3 1 (2.44%) Blackberry
3 1 (2.44%) iPhone
Operating Systems
1 21 (51.22%) Windows
2 8 (19.51%) Linux
3 7 (17.07%) Windows Server 2008
4 6 (14.63%) Windows Server 2012
5 2 (4.88%) Windows 8
5 2 (4.88%) Windows XP
5 2 (4.88%) Windows Server 2003
5 2 (4.88%) Windows Vista
6 1 (2.44%) Android
6 1 (2.44%) Windows 2000 Server
6 1 (2.44%) Windows 2000
6 1 (2.44%) UNIX
Processes & Methodologies
1 5 (12.20%) ITIL
2 3 (7.32%) ERP
2 3 (7.32%) Incident Management
3 2 (4.88%) Business Continuity
3 2 (4.88%) Performance Tuning
3 2 (4.88%) Network Design
4 1 (2.44%) Mentoring
4 1 (2.44%) Agile Software Development
4 1 (2.44%) Project Management
4 1 (2.44%) Load Balancing
4 1 (2.44%) Capacity Planning
4 1 (2.44%) ITIL V3
4 1 (2.44%) Agile Project Management
Programming Languages
1 9 (21.95%) SQL
2 7 (17.07%) PowerShell
3 1 (2.44%) Bash Shell
Qualifications
1 7 (17.07%) CCNA
1 7 (17.07%) Cisco Certification
2 5 (12.20%) Microsoft Certification
3 4 (9.76%) VMware Certified Professional (VCP)
3 4 (9.76%) CCNP
4 3 (7.32%) MCITP
5 2 (4.88%) VCP4
5 2 (4.88%) VCAP
5 2 (4.88%) VCP5
5 2 (4.88%) MCTS
5 2 (4.88%) ITIL Certification
5 2 (4.88%) CCA
5 2 (4.88%) Citrix Certification
5 2 (4.88%) MCSE
5 2 (4.88%) CCIE
6 1 (2.44%) SC Cleared
6 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 2 (4.88%) SLA
System Software
1 18 (43.90%) Active Directory
2 16 (39.02%) VMware Infrastructure
3 14 (34.15%) vSphere
4 12 (29.27%) Hyper-V
5 6 (14.63%) vCloud
6 4 (9.76%) XenServer
7 3 (7.32%) VMware ESX
7 3 (7.32%) VMware ESXi
8 1 (2.44%) Forefront TMG
8 1 (2.44%) ISA Server
Systems Management
1 4 (9.76%) SCOM
2 3 (7.32%) SCVMM
2 3 (7.32%) WSUS
3 1 (2.44%) SCCM
Vendors
1 25 (60.98%) VMware
2 22 (53.66%) Microsoft
3 16 (39.02%) Cisco
4 10 (24.39%) Citrix
5 9 (21.95%) NetApp
5 9 (21.95%) HP
6 3 (7.32%) IBM
6 3 (7.32%) Open-E
7 2 (4.88%) Fortinet
7 2 (4.88%) WatchGuard
7 2 (4.88%) McAfee
7 2 (4.88%) EMC
7 2 (4.88%) Juniper
8 1 (2.44%) Red Hat
8 1 (2.44%) Websense
8 1 (2.44%) Computacenter