The statistics below represent IT contracts advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Third Line Support
UK / England
Rank 398 341 355
Rank change year-on-year
-57 +14
Contract jobs requiring a 3rd Line Support 177 263 257
As % of all contract IT jobs located in England 0.43% 0.58% 0.55%
As % of the Job Titles category 0.45% 0.61% 0.59%
Number of daily rates quoted 117 170 154
Median daily rate £265 £275 £275
Median daily rate % change year-on-year
-3.63% -
90% offered a daily rate of more than £185 £185 £189
10% offered a daily rate of more than £394 £388 £375
UK excluding London median daily rate £265 £263 £275
% change year-on-year
+0.95% -4.54%
Number of hourly rates quoted 7 17 33
Median hourly rate £21.00 £22.50 £24.00
Median hourly rate % change year-on-year
-6.66% -6.25%
90% offered a hourly rate of more than £18.80 £18.80 £19.15
10% offered a hourly rate of more than £29.00 £38.80 £30.00
UK excluding London median hourly rate £21.00 £22.50 £24.13
% change year-on-year
-6.66% -6.73%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39238 43349 43884
As % of all contract IT jobs located in England 94.62% 94.94% 94.73%
Number of daily rates quoted 25748 27917 28128
Median daily rate £428 £425 £400
Median daily rate % change year-on-year
+0.58% +6.25%
90% offered a daily rate of more than £250 £260 £235
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 1338 1586 1778
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £45.50 £37.50
UK excluding London median hourly rate £17.00 £17.50 £16.00
% change year-on-year
-2.85% +9.37%

3rd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 16 January 2017.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -24 67 £268 -17.69% 13
South East +5 38 £325 +18.18% 12
South West 0 16 £210 +10.52% 7
North West +22 13 £197 -21.98% 8
East of England -10 13 £269 -10.41% 7
East Midlands -6 9 £200 -27.27% 1
West Midlands -18 9 £325 +73.33% 8
Yorkshire +8 6 £265 -1.39% 7
North East -15 6 £313 -8.08% 1
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 16 January 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 3rd Line Support in the job title.

1 273 (70.73%) Windows
2 196 (50.78%) Active Directory
3 192 (49.74%) Windows Server
4 178 (46.11%) VMware
5 165 (42.75%) Microsoft
6 97 (25.13%) Citrix
7 95 (24.61%) DNS
8 93 (24.09%) Windows Server 2008
9 92 (23.83%) SCCM
10 83 (21.50%) Windows Server 2012
11 74 (19.17%) MS Exchange
12 72 (18.65%) MS Office
13 71 (18.39%) Cisco
14 68 (17.62%) Office 365
15 67 (17.36%) ITIL
16 66 (17.10%) VMware Infrastructure
17 63 (16.32%) Windows 7
18 61 (15.80%) DHCP
18 61 (15.80%) Firewall
19 59 (15.28%) SQL
20 55 (14.25%) Security Cleared
21 53 (13.73%) MS Excel
22 50 (12.95%) SAN
22 50 (12.95%) PowerShell
23 48 (12.44%) Finance
24 47 (12.18%) Windows Server 2003
25 44 (11.40%) Microsoft Certification
26 43 (11.14%) SQL Server
27 42 (10.88%) XenApp
28 41 (10.62%) SC Cleared

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (19.17%) MS Exchange
2 34 (8.81%) Exchange Server 2010
3 31 (8.03%) SharePoint
4 27 (6.99%) Skype for Business
5 19 (4.92%) IIS
6 15 (3.89%) Exchange Server 2013
7 8 (2.07%) Exchange Server 2007
8 7 (1.81%) Exchange Server 2003
9 6 (1.55%) Apache
9 6 (1.55%) IBM Notes
10 5 (1.30%) BizTalk Server
11 4 (1.04%) SharePoint 2010
12 3 (0.78%) Blackberry Enterprise Server
12 3 (0.78%) Documentum
12 3 (0.78%) Office Communications Server
12 3 (0.78%) SharePoint 2013
12 3 (0.78%) WebLogic
12 3 (0.78%) WebSphere
13 2 (0.52%) MindAlign
13 2 (0.52%) Oracle HTTP Server
Applications
1 72 (18.65%) MS Office
2 53 (13.73%) MS Excel
3 6 (1.55%) MS Visio
4 4 (1.04%) MS PowerPoint
5 1 (0.26%) Acrobat
Business Applications
1 4 (1.04%) Dynamics CRM
2 3 (0.78%) SAP Oil and Gas
3 2 (0.52%) Eikon
Cloud Services
1 68 (17.62%) Office 365
2 29 (7.51%) Microsoft Azure
3 10 (2.59%) Amazon AWS
4 4 (1.04%) OneDrive
4 4 (1.04%) Yammer
5 3 (0.78%) Azure Active Directory
6 2 (0.52%) Amazon EC2
6 2 (0.52%) GitHub
6 2 (0.52%) IaaS
6 2 (0.52%) PaaS
6 2 (0.52%) SaaS
7 1 (0.26%) Amazon S3
7 1 (0.26%) Cloud Computing
7 1 (0.26%) G Suite
7 1 (0.26%) IBM Cloud
7 1 (0.26%) Mimecast
7 1 (0.26%) SoftLayer
7 1 (0.26%) Virtual Private Cloud
Communications & Networking
1 95 (24.61%) DNS
2 61 (15.80%) DHCP
2 61 (15.80%) Firewall
3 50 (12.95%) SAN
4 40 (10.36%) TCP/IP
5 35 (9.07%) LAN
6 29 (7.51%) VPN
7 28 (7.25%) WAN
8 18 (4.66%) Skype
9 17 (4.40%) Internet
10 15 (3.89%) LDAP
11 12 (3.11%) NAS
11 12 (3.11%) Unified Communications
11 12 (3.11%) VLAN
12 11 (2.85%) SSL
13 8 (2.07%) Cisco ASA
13 8 (2.07%) Remote Desktop
14 7 (1.81%) BGP
14 7 (1.81%) Network Security
14 7 (1.81%) Wi-Fi
Database & Business Intelligence
1 43 (11.14%) SQL Server
2 6 (1.55%) SQL Server 2005
3 5 (1.30%) SQL Server 2008
3 5 (1.30%) SQL Server 2012
4 4 (1.04%) BusinessObjects
5 3 (0.78%) Oracle Database
6 2 (0.52%) MS Access
6 2 (0.52%) PostgreSQL
6 2 (0.52%) SQL Server 2000
7 1 (0.26%) FileMaker
7 1 (0.26%) MySQL
7 1 (0.26%) OLAP
7 1 (0.26%) Oracle OLAP
7 1 (0.26%) Oracle OWB
Development Applications
1 2 (0.52%) Ant
1 2 (0.52%) Metasploit
1 2 (0.52%) Subversion
2 1 (0.26%) JIRA
General
1 48 (12.44%) Finance
2 13 (3.37%) Financial Institution
2 13 (3.37%) Retail
3 10 (2.59%) Banking
3 10 (2.59%) Telecoms
4 8 (2.07%) Back Office
5 6 (1.55%) Local Government
6 5 (1.30%) Pharmaceutical
7 4 (1.04%) Marketing
7 4 (1.04%) Retail Banking
8 3 (0.78%) Advertising
8 3 (0.78%) Electronics
8 3 (0.78%) Manufacturing
9 2 (0.52%) Front Office
9 2 (0.52%) Private Banking
10 1 (0.26%) Billing
10 1 (0.26%) Investment Banking
10 1 (0.26%) Law
10 1 (0.26%) Legal
10 1 (0.26%) Polish Language
Libraries, Frameworks & Software Standards
1 8 (2.07%) MSMQ
1 8 (2.07%) RabbitMQ
2 4 (1.04%) .NET
2 4 (1.04%) Software Packaging
3 2 (0.52%) LAPP Stack
3 2 (0.52%) Web Services
3 2 (0.52%) XML
4 1 (0.26%) .NET Framework
4 1 (0.26%) 802.1X
4 1 (0.26%) AngularJS
4 1 (0.26%) ASP.NET
4 1 (0.26%) jQuery
4 1 (0.26%) LAMP
4 1 (0.26%) WCF
4 1 (0.26%) XML Messaging
Miscellaneous
1 31 (8.03%) Data Centre
2 22 (5.70%) Blackberry
3 16 (4.15%) Analytical Skills
4 15 (3.89%) Clustering
5 14 (3.63%) Hedge funds
6 12 (3.11%) NHS
6 12 (3.11%) VCE vBlock
7 8 (2.07%) iPhone
7 8 (2.07%) Smartphone
8 7 (1.81%) Fat Client
8 7 (1.81%) Thin Client
9 5 (1.30%) EMC VNX
9 5 (1.30%) EPoS
9 5 (1.30%) Replication
9 5 (1.30%) Virtual Team
10 4 (1.04%) BYOD
10 4 (1.04%) Client/Server
10 4 (1.04%) Computer Science
10 4 (1.04%) EMC VMAX
10 4 (1.04%) PDA
Operating Systems
1 273 (70.73%) Windows
2 192 (49.74%) Windows Server
3 93 (24.09%) Windows Server 2008
4 83 (21.50%) Windows Server 2012
5 63 (16.32%) Windows 7
6 47 (12.18%) Windows Server 2003
7 38 (9.84%) Windows 10
8 34 (8.81%) Linux
9 22 (5.70%) Solaris
9 22 (5.70%) Windows 8
10 18 (4.66%) Apple iOS
11 16 (4.15%) Windows XP
12 10 (2.59%) Android
12 10 (2.59%) Unix
13 9 (2.33%) CentOS
14 7 (1.81%) AIX
14 7 (1.81%) Mac OS
14 7 (1.81%) Red Hat Enterprise Linux
14 7 (1.81%) Ubuntu
15 4 (1.04%) Mac OS X
Processes & Methodologies
1 67 (17.36%) ITIL
2 31 (8.03%) Change Management
3 26 (6.74%) Incident Management
4 18 (4.66%) Problem Management
5 17 (4.40%) Performance Monitoring
6 16 (4.15%) Migration
7 15 (3.89%) Project Management
7 15 (3.89%) Service Delivery
8 14 (3.63%) Disaster Recovery
9 11 (2.85%) Agile Software Development
9 11 (2.85%) CRM
9 11 (2.85%) Load Balancing
9 11 (2.85%) Server Patching
9 11 (2.85%) User Acceptance Testing
10 10 (2.59%) High Availability
10 10 (2.59%) ITIL V3
10 10 (2.59%) PRINCE2
10 10 (2.59%) Server Building
11 9 (2.33%) Service Management
11 9 (2.33%) Software Deployment
Programming Languages
1 59 (15.28%) SQL
2 50 (12.95%) PowerShell
3 24 (6.22%) Java
4 7 (1.81%) Perl
5 6 (1.55%) Python
6 4 (1.04%) Bash Shell
7 3 (0.78%) C#
7 3 (0.78%) Shell Script
7 3 (0.78%) VB
7 3 (0.78%) VBA
8 2 (0.52%) JavaScript
8 2 (0.52%) T-SQL
8 2 (0.52%) VBScript
9 1 (0.26%) C
9 1 (0.26%) PHP
9 1 (0.26%) PL/SQL
9 1 (0.26%) R
Qualifications
1 55 (14.25%) Security Cleared
2 44 (11.40%) Microsoft Certification
3 41 (10.62%) SC Cleared
4 29 (7.51%) MCSE
5 28 (7.25%) Cisco Certification
6 17 (4.40%) Degree
6 17 (4.40%) VMware Certified Professional (VCP)
7 15 (3.89%) CCNA
8 13 (3.37%) DV Cleared
9 12 (3.11%) CCNP
10 9 (2.33%) MCSA
11 8 (2.07%) BPSS Clearance
12 6 (1.55%) ITIL Certification
13 5 (1.30%) MCITP
14 4 (1.04%) A+ Certification
14 4 (1.04%) MCP
15 3 (0.78%) CCIE
15 3 (0.78%) DBS Check
15 3 (0.78%) MOS
16 2 (0.52%) MCSM
Quality Assurance & Compliance
1 20 (5.18%) SLA
2 8 (2.07%) Disclosure Scotland
3 1 (0.26%) GxP
3 1 (0.26%) ISO 9001
3 1 (0.26%) PCI DSS
3 1 (0.26%) QA
System Software
1 196 (50.78%) Active Directory
2 66 (17.10%) VMware Infrastructure
3 42 (10.88%) XenApp
4 38 (9.84%) Hyper-V
5 24 (6.22%) vSphere
6 17 (4.40%) XenDesktop
7 11 (2.85%) Microsoft App-V
8 9 (2.33%) Virtual Servers
9 8 (2.07%) VMware ESX
9 8 (2.07%) XenServer
10 7 (1.81%) VMware ESXi
11 6 (1.55%) Terminal Services
11 6 (1.55%) VMware Server
12 5 (1.30%) BitLocker
12 5 (1.30%) Virtual Desktop
13 4 (1.04%) UAG
13 4 (1.04%) VMware Workstation
14 3 (0.78%) ProxySG
15 2 (0.52%) Forefront TMG
15 2 (0.52%) Xen
Systems Management
1 92 (23.83%) SCCM
2 13 (3.37%) SCOM
3 6 (1.55%) WSUS
4 5 (1.30%) Backup Exec
5 4 (1.04%) Microsoft Clustering
5 4 (1.04%) Nagios
5 4 (1.04%) Tivoli Storage Manager
6 3 (0.78%) EMC NetWorker
6 3 (0.78%) NetBackup
6 3 (0.78%) Systems Management Server (SMS)
7 2 (0.52%) AirWatch
7 2 (0.52%) Grafana
7 2 (0.52%) Netcool
7 2 (0.52%) OpenView Configuration Management
7 2 (0.52%) PowerCLI
7 2 (0.52%) Puppet
7 2 (0.52%) SmoothWall
7 2 (0.52%) Symantec Endpoint Protection
7 2 (0.52%) Symantec Enterprise Vault
8 1 (0.26%) FortiGate
Vendors
1 178 (46.11%) VMware
2 165 (42.75%) Microsoft
3 97 (25.13%) Citrix
4 71 (18.39%) Cisco
5 33 (8.55%) HP
6 25 (6.48%) EMC
7 17 (4.40%) AppSense
8 16 (4.15%) Dell
9 13 (3.37%) Oracle
10 11 (2.85%) NetApp
11 10 (2.59%) Veeam
12 9 (2.33%) IBM
12 9 (2.33%) Juniper
13 8 (2.07%) Apple
13 8 (2.07%) Mitel
14 7 (1.81%) Remedy
15 6 (1.55%) Canon
15 6 (1.55%) Lotus
15 6 (1.55%) Red Hat
16 5 (1.30%) WorldPay
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