The statistics below represent IT contracts advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Third Line Support
UK / England
Rank 412 349 327
Rank change year-on-year
-63 -22
Contract jobs requiring a 3rd Line Support 157 283 286
As % of all contract IT jobs located in England 0.38% 0.59% 0.61%
As % of the Job Titles category 0.40% 0.62% 0.64%
Number of daily rates quoted 96 180 161
Median daily rate £275 £275 £275
90% offered a daily rate of more than £200 £183 £200
10% offered a daily rate of more than £400 £376 £370
UK excluding London median daily rate £274 £258 £275
% change year-on-year
+6.31% -6.36%
Number of hourly rates quoted 7 19 49
Median hourly rate £19.00 £22.00 £23.13
Median hourly rate % change year-on-year
-13.63% -4.86%
90% offered a hourly rate of more than £16.50 £16.80 £18.75
10% offered a hourly rate of more than £21.00 £63.00 £32.00
UK excluding London median hourly rate £19.00 £21.75 £23.44
% change year-on-year
-12.64% -7.20%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39610 45350 44481
As % of all contract IT jobs located in England 94.69% 95.07% 94.81%
Number of daily rates quoted 26011 29610 27899
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £260 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1415 1523 1768
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £41.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

3rd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 22 February 2017.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -19 53 £275 -8.33% 19
South East +2 41 £325 +18.18% 11
East of England -6 13 £300 +13.96% 10
East Midlands -8 12 £200 -26.60% 2
North West +18 11 £300 +20.00% 17
Yorkshire +10 10 £235 -6.00% 2
South West -15 9 £273 +36.25% 3
West Midlands -7 8 £238 -13.63% 5
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 February 2017, 3rd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 3rd Line Support in the job title.

1 270 (74.38%) Windows
2 175 (48.21%) Windows Server
3 167 (46.01%) Active Directory
4 160 (44.08%) VMware
5 143 (39.39%) Microsoft
6 94 (25.90%) Citrix
7 87 (23.97%) Windows Server 2008
8 84 (23.14%) SCCM
9 79 (21.76%) Windows Server 2012
10 75 (20.66%) DNS
11 62 (17.08%) Firewall
11 62 (17.08%) Office 365
12 59 (16.25%) Windows 7
12 59 (16.25%) Cisco
13 58 (15.98%) VMware Infrastructure
14 56 (15.43%) MS Exchange
15 55 (15.15%) ITIL
16 54 (14.88%) SQL
17 53 (14.60%) MS Office
18 51 (14.05%) Security Cleared
19 45 (12.40%) PowerShell
20 44 (12.12%) Windows 10
21 43 (11.85%) DHCP
21 43 (11.85%) Windows Server 2003
22 42 (11.57%) SQL Server
23 41 (11.29%) Hyper-V
24 40 (11.02%) XenApp
25 39 (10.74%) SC Cleared
25 39 (10.74%) Finance
26 37 (10.19%) MS Excel

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (15.43%) MS Exchange
2 28 (7.71%) Exchange Server 2010
3 24 (6.61%) Skype for Business
4 22 (6.06%) SharePoint
5 18 (4.96%) IIS
6 13 (3.58%) Exchange Server 2013
7 7 (1.93%) WebSphere
8 5 (1.38%) Apache
8 5 (1.38%) GlassFish
8 5 (1.38%) IBM Notes
9 4 (1.10%) BizTalk Server
9 4 (1.10%) Exchange Server 2003
10 3 (0.83%) Exchange Server 2007
11 2 (0.55%) MindAlign
12 1 (0.28%) Confluence
12 1 (0.28%) Office Communications Server
12 1 (0.28%) OpenStack
12 1 (0.28%) SharePoint 2010
12 1 (0.28%) SharePoint 2013
12 1 (0.28%) Tomcat
Applications
1 53 (14.60%) MS Office
2 37 (10.19%) MS Excel
3 3 (0.83%) MS PowerPoint
4 2 (0.55%) MS Visio
Business Applications
1 4 (1.10%) Dynamics CRM
2 3 (0.83%) SAP Oil and Gas
3 2 (0.55%) Eikon
Cloud Services
1 62 (17.08%) Office 365
2 26 (7.16%) Microsoft Azure
3 6 (1.65%) Amazon AWS
4 3 (0.83%) Azure Active Directory
4 3 (0.83%) IaaS
4 3 (0.83%) OneDrive
4 3 (0.83%) SaaS
4 3 (0.83%) Yammer
5 2 (0.55%) GitHub
5 2 (0.55%) Mimecast
5 2 (0.55%) PaaS
6 1 (0.28%) Amazon EC2
6 1 (0.28%) Amazon S3
6 1 (0.28%) Cloud Computing
6 1 (0.28%) G Suite
6 1 (0.28%) iTunes
6 1 (0.28%) Virtual Private Cloud
Communications & Networking
1 75 (20.66%) DNS
2 62 (17.08%) Firewall
3 43 (11.85%) DHCP
4 35 (9.64%) SAN
5 33 (9.09%) LAN
6 28 (7.71%) TCP/IP
7 23 (6.34%) WAN
8 20 (5.51%) VPN
9 15 (4.13%) Skype
10 13 (3.58%) Unified Communications
11 10 (2.75%) LDAP
12 8 (2.20%) SSL
12 8 (2.20%) Wi-Fi
13 7 (1.93%) Cisco ASA
13 7 (1.93%) Internet
13 7 (1.93%) Network Security
13 7 (1.93%) Remote Desktop
13 7 (1.93%) VLAN
13 7 (1.93%) VoIP
14 6 (1.65%) Kerberos
Database & Business Intelligence
1 42 (11.57%) SQL Server
2 6 (1.65%) Oracle Database
3 5 (1.38%) SQL Server 2008
3 5 (1.38%) SQL Server 2012
4 4 (1.10%) SQL Server 2005
5 3 (0.83%) MS Access
6 2 (0.55%) BusinessObjects
6 2 (0.55%) PostgreSQL
7 1 (0.28%) DB2
7 1 (0.28%) FileMaker
7 1 (0.28%) MySQL
7 1 (0.28%) OLAP
7 1 (0.28%) Oracle OLAP
7 1 (0.28%) Oracle OWB
7 1 (0.28%) SQL Server 2000
Development Applications
1 5 (1.38%) Ant
1 5 (1.38%) Subversion
2 2 (0.55%) JIRA
2 2 (0.55%) Metasploit
General
1 39 (10.74%) Finance
2 15 (4.13%) Retail
3 8 (2.20%) Financial Institution
4 7 (1.93%) Telecoms
5 6 (1.65%) Banking
5 6 (1.65%) Local Government
6 5 (1.38%) Back Office
7 4 (1.10%) Manufacturing
7 4 (1.10%) Marketing
7 4 (1.10%) Pharmaceutical
7 4 (1.10%) Retail Banking
8 3 (0.83%) Advertising
8 3 (0.83%) Electronics
9 2 (0.55%) Front Office
9 2 (0.55%) Legal
9 2 (0.55%) Private Banking
10 1 (0.28%) Billing
10 1 (0.28%) Law
10 1 (0.28%) Online Betting
Libraries, Frameworks & Software Standards
1 8 (2.20%) MSMQ
1 8 (2.20%) RabbitMQ
2 4 (1.10%) Software Packaging
3 3 (0.83%) .NET
4 2 (0.55%) LAPP Stack
4 2 (0.55%) Web Services
4 2 (0.55%) XML
5 1 (0.28%) .NET Framework
5 1 (0.28%) 802.1X
5 1 (0.28%) AngularJS
5 1 (0.28%) ASP.NET
5 1 (0.28%) jQuery
5 1 (0.28%) Tivoli Directory Integrator
5 1 (0.28%) WCF
5 1 (0.28%) XML Messaging
Miscellaneous
1 23 (6.34%) Data Centre
2 16 (4.41%) Clustering
3 13 (3.58%) Analytical Skills
4 10 (2.75%) Blackberry
5 9 (2.48%) iPhone
6 8 (2.20%) Hedge funds
6 8 (2.20%) NHS
6 8 (2.20%) VxBlock/Vblock
7 7 (1.93%) Smartphone
8 6 (1.65%) EMC VNX
8 6 (1.65%) Fat Client
8 6 (1.65%) Thin Client
9 5 (1.38%) EMC VMAX
10 4 (1.10%) BYOD
10 4 (1.10%) EPoS
10 4 (1.10%) iPad
10 4 (1.10%) Replication
11 3 (0.83%) Driving Licence
11 3 (0.83%) PKI
12 2 (0.55%) User Experience
Operating Systems
1 270 (74.38%) Windows
2 175 (48.21%) Windows Server
3 87 (23.97%) Windows Server 2008
4 79 (21.76%) Windows Server 2012
5 59 (16.25%) Windows 7
6 44 (12.12%) Windows 10
7 43 (11.85%) Windows Server 2003
8 35 (9.64%) Linux
9 23 (6.34%) Windows 8
10 14 (3.86%) Apple iOS
10 14 (3.86%) Solaris
11 12 (3.31%) Windows XP
12 11 (3.03%) Red Hat Enterprise Linux
13 10 (2.75%) AIX
14 9 (2.48%) CentOS
14 9 (2.48%) Mac OS
14 9 (2.48%) Unix
15 8 (2.20%) Android
16 6 (1.65%) Ubuntu
17 4 (1.10%) Mac OS X
Processes & Methodologies
1 55 (15.15%) ITIL
2 21 (5.79%) Change Management
3 19 (5.23%) Incident Management
4 16 (4.41%) Migration
4 16 (4.41%) Problem Management
5 15 (4.13%) Project Management
5 15 (4.13%) Service Delivery
6 11 (3.03%) Agile Software Development
6 11 (3.03%) Disaster Recovery
6 11 (3.03%) Performance Monitoring
6 11 (3.03%) Software Deployment
6 11 (3.03%) User Acceptance Testing
7 10 (2.75%) CRM
7 10 (2.75%) Service Management
8 9 (2.48%) Customer Requirements
8 9 (2.48%) High Availability
8 9 (2.48%) ITIL V3
8 9 (2.48%) PRINCE2
8 9 (2.48%) Root Cause Analysis
8 9 (2.48%) Server Building
Programming Languages
1 54 (14.88%) SQL
2 45 (12.40%) PowerShell
3 16 (4.41%) Java
4 10 (2.75%) Perl
5 6 (1.65%) Python
6 5 (1.38%) VBScript
7 4 (1.10%) Bash Shell
8 3 (0.83%) C#
8 3 (0.83%) Shell Script
9 2 (0.55%) T-SQL
9 2 (0.55%) VB
10 1 (0.28%) C
10 1 (0.28%) JavaScript
10 1 (0.28%) PL/SQL
10 1 (0.28%) R
10 1 (0.28%) VBA
Qualifications
1 51 (14.05%) Security Cleared
2 39 (10.74%) SC Cleared
3 37 (10.19%) Microsoft Certification
4 26 (7.16%) MCSE
5 22 (6.06%) Cisco Certification
6 15 (4.13%) CCNA
7 13 (3.58%) CCNP
8 12 (3.31%) Degree
9 11 (3.03%) DV Cleared
10 8 (2.20%) VMware Certified Professional (VCP)
11 6 (1.65%) BPSS Clearance
12 5 (1.38%) MCITP
12 5 (1.38%) MCP
13 4 (1.10%) DBS Check
13 4 (1.10%) MCSA
14 3 (0.83%) CCIP
14 3 (0.83%) MCTS
15 2 (0.55%) CCA
15 2 (0.55%) CCIE
15 2 (0.55%) Citrix Certification
Quality Assurance & Compliance
1 9 (2.48%) SLA
2 5 (1.38%) Disclosure Scotland
3 1 (0.28%) GxP
System Software
1 167 (46.01%) Active Directory
2 58 (15.98%) VMware Infrastructure
3 41 (11.29%) Hyper-V
4 40 (11.02%) XenApp
5 25 (6.89%) vSphere
6 13 (3.58%) XenDesktop
7 11 (3.03%) Microsoft App-V
8 8 (2.20%) VMware ESX
9 7 (1.93%) BitLocker
9 7 (1.93%) VMware ESXi
10 5 (1.38%) ProxySG
10 5 (1.38%) Terminal Services
11 4 (1.10%) UAG
11 4 (1.10%) Virtual Desktop
11 4 (1.10%) Virtual Machines
11 4 (1.10%) Virtual Servers
11 4 (1.10%) VMware Workstation
11 4 (1.10%) XenServer
12 3 (0.83%) VMware Server
13 2 (0.55%) Sendmail
Systems Management
1 84 (23.14%) SCCM
2 10 (2.75%) SCOM
3 7 (1.93%) WSUS
4 6 (1.65%) NetBackup
5 5 (1.38%) Backup Exec
5 5 (1.38%) Microsoft Clustering
5 5 (1.38%) Tivoli Storage Manager
6 4 (1.10%) EMC NetWorker
7 3 (0.83%) Microsoft Data Protection Manager
7 3 (0.83%) Nagios
7 3 (0.83%) Netcool
7 3 (0.83%) OpenView Configuration Management
8 2 (0.55%) AirWatch
8 2 (0.55%) Norton AntiVirus
8 2 (0.55%) OVSD
8 2 (0.55%) SmoothWall
8 2 (0.55%) Symantec Enterprise Vault
8 2 (0.55%) Systems Management Server (SMS)
8 2 (0.55%) Tivoli
8 2 (0.55%) Unicenter
Vendors
1 160 (44.08%) VMware
2 143 (39.39%) Microsoft
3 94 (25.90%) Citrix
4 59 (16.25%) Cisco
5 32 (8.82%) HP
6 21 (5.79%) EMC
7 17 (4.68%) AppSense
8 12 (3.31%) IBM
9 11 (3.03%) Dell
9 11 (3.03%) Oracle
10 10 (2.75%) Red Hat
10 10 (2.75%) Veeam
11 9 (2.48%) Juniper
11 9 (2.48%) Mitel
12 7 (1.93%) Canon
12 7 (1.93%) NetApp
13 6 (1.65%) Apple
13 6 (1.65%) Symantec
14 5 (1.38%) CheckPoint
14 5 (1.38%) Lotus
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