The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 341 360 294
Rank change year-on-year
+19 -66
Contract jobs requiring a 3rd Line Support 251 211 238
As % of all contract IT jobs located in England 0.52% 0.45% 0.57%
As % of the Job Titles category 0.56% 0.48% 0.61%
Number of daily rates quoted 143 115 96
Average daily rate
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of your Daily Rate
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£275 £290 £260
Average daily rate % change year-on-year
-5.17% +11.53%
90% offered a daily rate of more than £175 £170 £173
10% offered a daily rate of more than £360 £400 £350
UK excluding London average daily rate £260 £260 £250
% change year-on-year
- +4.00%
Number of hourly rates quoted 52 26 55
Average hourly rate £23.00 £21.75 £25.00
Average hourly rate % change year-on-year
+5.74% -13.00%
90% offered a hourly rate of more than £18.00 £16.25 £17.50
10% offered a hourly rate of more than £40.00 £29.00 £37.50
UK excluding London average hourly rate £22.50 £21.25 £22.75
% change year-on-year
+5.88% -6.59%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44947 43726 38873
As % of all contract IT jobs located in England 92.44% 92.47% 92.96%
Number of daily rates quoted 27712 26658 22838
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1792 1874 2060
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 27 March 2015.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 27 March 2015.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 76 £300 - 23
South East -19 62 £275 +3.77% 14
East of England +12 28 £225 +6.50% 7
South West +4 22 £225 -30.76% 12
West Midlands -1 19 £305 +23.23% 8
East Midlands +8 17 £300 - 6
Yorkshire -9 15 £281 -8.16% 5
North West -13 14 £220 -14.56% 6
North East - - - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 407 (80.43%) Windows
2 298 (58.89%) Active Directory
3 269 (53.16%) VMware
4 237 (46.84%) Windows Server 2008
5 216 (42.69%) Microsoft
6 165 (32.61%) MS Exchange
7 152 (30.04%) Citrix
8 145 (28.66%) Windows Server 2012
9 131 (25.89%) Windows Server 2003
10 125 (24.70%) VMware Infrastructure
11 114 (22.53%) ITIL
12 104 (20.55%) Cisco
13 99 (19.57%) Windows 7
14 95 (18.77%) SQL
15 92 (18.18%) SCCM
16 86 (17.00%) Firewall
17 84 (16.60%) Exchange Server 2010
18 81 (16.01%) Microsoft Certification
19 79 (15.61%) SAN
20 76 (15.02%) LAN
21 75 (14.82%) WAN
22 71 (14.03%) Hyper-V
23 70 (13.83%) DNS
24 69 (13.64%) SQL Server
25 63 (12.45%) MCSE
26 61 (12.06%) MS Excel
26 61 (12.06%) DHCP
27 57 (11.26%) IIS
28 52 (10.28%) MS Office
28 52 (10.28%) SharePoint

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 165 (32.61%) MS Exchange
2 84 (16.60%) Exchange Server 2010
3 57 (11.26%) IIS
4 52 (10.28%) SharePoint
5 39 (7.71%) Lync
6 37 (7.31%) Exchange Server 2003
7 35 (6.92%) Exchange Server 2007
8 29 (5.73%) Exchange Server 2013
9 19 (3.75%) Blackberry Enterprise Server
10 10 (1.98%) IBM Notes
11 8 (1.58%) SharePoint 2010
12 6 (1.19%) SharePoint 2013
13 3 (0.59%) Office Communications Server
13 3 (0.59%) Documentum
13 3 (0.59%) Apache
13 3 (0.59%) Exchange Server 2000
13 3 (0.59%) WorkSite
13 3 (0.59%) WebSphere
14 2 (0.40%) BizTalk Server
14 2 (0.40%) Oracle Service Bus
Applications
1 61 (12.06%) MS Excel
2 52 (10.28%) MS Office
3 1 (0.20%) PrintSoft PReS
3 1 (0.20%) MS PowerPoint
Business Applications
1 3 (0.59%) Dynamics CRM
2 2 (0.40%) assyst
3 1 (0.20%) thinkFolio
Cloud Services
1 43 (8.50%) Office 365
2 23 (4.55%) Microsoft Azure
3 5 (0.99%) Amazon AWS
4 2 (0.40%) Cloud Computing
4 2 (0.40%) Virtual Private Cloud
5 1 (0.20%) IaaS
5 1 (0.20%) SaaS
5 1 (0.20%) PaaS
Communications & Networking
1 86 (17.00%) Firewall
2 79 (15.61%) SAN
3 76 (15.02%) LAN
4 75 (14.82%) WAN
5 70 (13.83%) DNS
6 61 (12.06%) DHCP
7 41 (8.10%) TCP/IP
8 27 (5.34%) VPN
9 22 (4.35%) VoIP
10 21 (4.15%) VLAN
11 20 (3.95%) MPLS
12 15 (2.96%) NAS
13 13 (2.57%) Wireless
13 13 (2.57%) Internet
14 10 (1.98%) Network Security
15 9 (1.78%) Wi-Fi
16 7 (1.38%) iSCSI
16 7 (1.38%) BIG-IP
16 7 (1.38%) Cisco Nexus
17 5 (0.99%) Cisco ASA
Database & Business Intelligence
1 69 (13.64%) SQL Server
2 23 (4.55%) SQL Server 2008
3 19 (3.75%) SQL Server 2005
4 4 (0.79%) SQL Server 2012
4 4 (0.79%) MySQL
5 3 (0.59%) PostgreSQL
6 2 (0.40%) SQL Server 2000
6 2 (0.40%) Oracle Database
7 1 (0.20%) SQL Server Integration Services
7 1 (0.20%) FileMaker
7 1 (0.20%) IDOL
7 1 (0.20%) SQL Server Reporting Services
7 1 (0.20%) MS Access
7 1 (0.20%) Data Mining
7 1 (0.20%) Oracle Database 10g
Development Applications
1 5 (0.99%) Octopus Deploy
2 3 (0.59%) MSI
3 1 (0.20%) Subversion
3 1 (0.20%) Maven
3 1 (0.20%) Ant
3 1 (0.20%) PVCS
3 1 (0.20%) VSS/SourceSafe
3 1 (0.20%) Eclipse
General
1 51 (10.08%) Finance
2 15 (2.96%) Telecoms
3 12 (2.37%) Retail
4 10 (1.98%) Banking
5 7 (1.38%) Legal
6 4 (0.79%) Back Office
6 4 (0.79%) Multimedia
6 4 (0.79%) Automotive
7 3 (0.59%) Law
7 3 (0.59%) Manufacturing
7 3 (0.59%) Advertising
8 2 (0.40%) Marketing
9 1 (0.20%) Investment Banking
9 1 (0.20%) Games
9 1 (0.20%) Financial Institution
9 1 (0.20%) Front Office
Libraries, Frameworks & Software Standards
1 7 (1.38%) Web Services
2 6 (1.19%) Middleware
3 5 (0.99%) Application Packaging
4 4 (0.79%) LAMP
4 4 (0.79%) HTML
4 4 (0.79%) .NET
5 2 (0.40%) WebSphere MQ
6 1 (0.20%) Spring
6 1 (0.20%) Java EE
6 1 (0.20%) FIX Protocol
6 1 (0.20%) LINQ
6 1 (0.20%) J2EE
6 1 (0.20%) ASP.NET
6 1 (0.20%) JSP
6 1 (0.20%) OLE
6 1 (0.20%) X-Windows
6 1 (0.20%) Flash
Miscellaneous
1 28 (5.53%) Blackberry
2 22 (4.35%) Analytical Skills
3 18 (3.56%) NHS
4 15 (2.96%) Clustering
5 11 (2.17%) Client/Server
5 11 (2.17%) Replication
6 10 (1.98%) Management Information System
6 10 (1.98%) Thin Client
6 10 (1.98%) Computer Science
6 10 (1.98%) Fat Client
7 7 (1.38%) Video Conferencing
8 4 (0.79%) PDA
8 4 (0.79%) iPad
9 3 (0.59%) Hedge funds
9 3 (0.59%) PKI
10 2 (0.40%) EPoS
10 2 (0.40%) CLARiiON
10 2 (0.40%) Enterprise Storage
10 2 (0.40%) User Experience
11 1 (0.20%) Derivative
Operating Systems
1 407 (80.43%) Windows
2 237 (46.84%) Windows Server 2008
3 145 (28.66%) Windows Server 2012
4 131 (25.89%) Windows Server 2003
5 99 (19.57%) Windows 7
6 43 (8.50%) Windows XP
7 36 (7.11%) Linux
8 30 (5.93%) Windows 8
9 13 (2.57%) UNIX
10 9 (1.78%) Windows 2000 Server
11 8 (1.58%) Solaris
11 8 (1.58%) Windows 2000
12 7 (1.38%) Mac OS X
13 6 (1.19%) Windows Vista
13 6 (1.19%) Red Hat Enterprise Linux
14 4 (0.79%) CentOS
14 4 (0.79%) Apple iOS
14 4 (0.79%) Android
14 4 (0.79%) Ubuntu
14 4 (0.79%) Windows NT
Processes & Methodologies
1 114 (22.53%) ITIL
2 27 (5.34%) Migration
3 25 (4.94%) Problem Management
4 24 (4.74%) Change Management
5 21 (4.15%) Configuration Management
6 13 (2.57%) Service Management
6 13 (2.57%) Disaster Recovery
6 13 (2.57%) PRINCE2
6 13 (2.57%) Asset Management
6 13 (2.57%) Business Continuity
6 13 (2.57%) Service Delivery
7 11 (2.17%) Network Management
7 11 (2.17%) Mentoring
8 10 (1.98%) Project Management
9 9 (1.78%) Incident Management
9 9 (1.78%) Coaching
10 7 (1.38%) ITSM
11 6 (1.19%) Information Security
11 6 (1.19%) Infrastructure Management
11 6 (1.19%) Root Cause Analysis
Programming Languages
1 95 (18.77%) SQL
2 51 (10.08%) PowerShell
3 15 (2.96%) VBScript
4 9 (1.78%) T-SQL
5 5 (0.99%) Java
5 5 (0.99%) JavaScript
5 5 (0.99%) Shell Script
6 4 (0.79%) VB
7 3 (0.59%) C
8 1 (0.20%) PL/SQL
Qualifications
1 81 (16.01%) Microsoft Certification
2 63 (12.45%) MCSE
3 44 (8.70%) Cisco Certification
4 38 (7.51%) Security Cleared
5 34 (6.72%) CCNA
6 33 (6.52%) MCP
7 25 (4.94%) CCNP
7 25 (4.94%) MCITP
8 23 (4.55%) SC Cleared
9 22 (4.35%) VMware Certified Professional (VCP)
10 18 (3.56%) DV Cleared
10 18 (3.56%) MCSA
11 17 (3.36%) Degree
12 12 (2.37%) CCA
12 12 (2.37%) Citrix Certification
13 10 (1.98%) ITIL Certification
13 10 (1.98%) MCTS
14 8 (1.58%) CCEA
15 5 (0.99%) A+ Certification
16 4 (0.79%) CCIE
Quality Assurance & Compliance
1 33 (6.52%) SLA
2 2 (0.40%) QA
3 1 (0.20%) ISO/IEC 27001
System Software
1 298 (58.89%) Active Directory
2 125 (24.70%) VMware Infrastructure
3 71 (14.03%) Hyper-V
4 52 (10.28%) XenApp
5 40 (7.91%) vSphere
6 31 (6.13%) XenDesktop
7 23 (4.55%) VMware ESX
8 14 (2.77%) Citrix Presentation Server
9 11 (2.17%) Terminal Services
10 10 (1.98%) Microsoft App-V
10 10 (1.98%) XenServer
11 9 (1.78%) VMware ESXi
12 8 (1.58%) Forefront TMG
12 8 (1.58%) VMware Server
13 6 (1.19%) Xen
13 6 (1.19%) NLBS
13 6 (1.19%) UAG
13 6 (1.19%) vCloud
14 4 (0.79%) ISA Server
15 3 (0.59%) VMware Workstation
Systems Management
1 92 (18.18%) SCCM
2 38 (7.51%) SCOM
3 16 (3.16%) WSUS
4 14 (2.77%) Backup Exec
5 13 (2.57%) NetBackup
6 9 (1.78%) Norton AntiVirus
7 7 (1.38%) Nagios
8 5 (0.99%) Systems Management Server (SMS)
8 5 (0.99%) Icinga
9 4 (0.79%) Tivoli
10 3 (0.59%) ARCserve
10 3 (0.59%) Foglight
10 3 (0.59%) SCVMM
10 3 (0.59%) SCDPM
11 2 (0.40%) SCOrch
11 2 (0.40%) SolarWinds Orion
11 2 (0.40%) Tivoli Endpoint Manager
11 2 (0.40%) FortiGate
11 2 (0.40%) Hyperic
11 2 (0.40%) Tivoli Storage Manager
Vendors
1 269 (53.16%) VMware
2 216 (42.69%) Microsoft
3 152 (30.04%) Citrix
4 104 (20.55%) Cisco
5 47 (9.29%) HP
6 32 (6.32%) NetApp
7 27 (5.34%) Dell
8 22 (4.35%) Symantec
9 14 (2.77%) CheckPoint
9 14 (2.77%) EMC
10 12 (2.37%) Oracle
10 12 (2.37%) Lotus
10 12 (2.37%) Veeam
11 11 (2.17%) McAfee
11 11 (2.17%) Juniper
12 8 (1.58%) Red Hat
12 8 (1.58%) AppSense
12 8 (1.58%) Kaspersky
13 7 (1.38%) SolarWinds
13 7 (1.38%) Avaya
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £230 per day
Posted: 2 days ago
Somerset
Opus Recruitment Solutions Ltd
Rate: £130 - £160 per day
Posted: 3 days ago
Ipswich, Suffolk
Intapeople
Rate: £180 - £220 per day
Posted: 4 days ago
Wolverhampton
Computer Futures
Rate: competitive
Posted: 4 days ago
Bedfordshire
Oscar Associates (UK) Ltd
Rate: £20 - £250 per day
Posted: 5 days ago
London
Marcus Donald People
Rate: £220 - £270 per day
Posted: 5 days ago
West Midlands
Hays IT - Uk Posting account
Rate: £250.00 - £300.00 per day
Posted: 5 days ago
West Sussex
Oscar Associates (UK) Ltd
Rate: £25 - £35 per hour
Posted: 6 days ago
Doncaster, South Yorkshire
Lorien Resourcing
Posted: 6 days ago
Burton-On-Trent
Progressive Recruitment
Rate: competitive
Posted: 12 days ago
City of London
Computer Futures
Rate: competitive
Posted: 23 days ago
Northamptonshire
Computer Futures
Rate: competitive
Posted: 23 days ago
London
Computer Futures
Rate: competitive
Posted: 24 days ago
Chesterfield
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 27 days ago