The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 323 326 301
Rank change year-on-year
+3 -25
Contract jobs requiring a 3rd Line Support 308 270 279
As % of all contract IT jobs located in England 0.60% 0.55% 0.60%
As % of the Job Titles category 0.64% 0.59% 0.65%
Number of daily rates quoted 205 157 139
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£288 £225 £288
Average daily rate % change year-on-year
+27.77% -21.73%
90% offered a daily rate of more than £190 £170 £200
10% offered a daily rate of more than £375 £350 £370
UK excluding London average daily rate £284 £220 £286
% change year-on-year
+28.97% -23.14%
Number of hourly rates quoted 29 28 38
Average hourly rate £21.50 £20.10 £23.00
Average hourly rate % change year-on-year
+6.95% -12.59%
90% offered a hourly rate of more than £17.00 £15.71 £16.95
10% offered a hourly rate of more than £32.50 £25.05 £27.50
UK excluding London average hourly rate £21.00 £20.00 £22.50
% change year-on-year
+5.00% -11.11%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47807 45756 43091
As % of all contract IT jobs located in England 92.51% 92.65% 92.72%
Number of daily rates quoted 31014 28318 25816
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1784 1851 1999
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.31
10% offered a hourly rate of more than £42.50 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 28 July 2015.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 28 July 2015.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +41 117 £300 - 25
South East +21 78 £300 +33.33% 10
North West -13 34 £288 +36.57% 15
South West +10 20 £208 -17.00% 4
East of England -31 19 £250 +25.00% 9
Yorkshire -22 17 £225 -14.28% 3
West Midlands -18 16 £213 -1.16% 8
East Midlands -15 6 £305 +41.04% 2
North East -27 1 - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 437 (76.53%) Windows
2 330 (57.79%) Active Directory
3 307 (53.77%) VMware
4 232 (40.63%) Windows Server 2008
5 224 (39.23%) Microsoft
6 208 (36.43%) MS Exchange
7 173 (30.30%) Citrix
8 154 (26.97%) Windows Server 2012
9 137 (23.99%) VMware Infrastructure
10 130 (22.77%) SQL
11 120 (21.02%) ITIL
11 120 (21.02%) Windows Server 2003
12 116 (20.32%) SCCM
13 105 (18.39%) Exchange Server 2010
14 100 (17.51%) Windows 7
15 99 (17.34%) SAN
16 98 (17.16%) Cisco
17 88 (15.41%) Hyper-V
18 76 (13.31%) XenApp
19 74 (12.96%) Firewall
19 74 (12.96%) WAN
20 72 (12.61%) LAN
21 71 (12.43%) MS Excel
21 71 (12.43%) Microsoft Certification
22 70 (12.26%) DNS
22 70 (12.26%) SQL Server
22 70 (12.26%) PowerShell
23 69 (12.08%) IIS
24 65 (11.38%) MS Office
25 64 (11.21%) SharePoint

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 208 (36.43%) MS Exchange
2 105 (18.39%) Exchange Server 2010
3 69 (12.08%) IIS
4 64 (11.21%) SharePoint
5 58 (10.16%) Lync
6 52 (9.11%) Exchange Server 2013
7 32 (5.60%) Exchange Server 2003
8 31 (5.43%) Exchange Server 2007
9 28 (4.90%) Blackberry Enterprise Server
10 9 (1.58%) SharePoint 2013
11 8 (1.40%) SharePoint 2010
12 4 (0.70%) BizTalk Server
12 4 (0.70%) Exchange Server 2000
13 3 (0.53%) Apache
13 3 (0.53%) Oracle Service Bus
14 2 (0.35%) Tomcat
14 2 (0.35%) WorkSite
14 2 (0.35%) WebSphere
14 2 (0.35%) CMS
15 1 (0.18%) MS Project Server
Applications
1 71 (12.43%) MS Excel
2 65 (11.38%) MS Office
3 2 (0.35%) MS Project
3 2 (0.35%) Spreadsheet
4 1 (0.18%) AutoCAD
Business Applications
1 11 (1.93%) Dynamics CRM
2 3 (0.53%) SAP CRM
3 1 (0.18%) Line 500
Cloud Services
1 55 (9.63%) Office 365
2 20 (3.50%) Microsoft Azure
3 10 (1.75%) Amazon AWS
4 3 (0.53%) PaaS
5 2 (0.35%) Virtual Private Cloud
5 2 (0.35%) IaaS
6 1 (0.18%) Google Cloud Platform
6 1 (0.18%) SaaS
Communications & Networking
1 99 (17.34%) SAN
2 74 (12.96%) WAN
2 74 (12.96%) Firewall
3 72 (12.61%) LAN
4 70 (12.26%) DNS
5 60 (10.51%) DHCP
6 33 (5.78%) VPN
7 23 (4.03%) VoIP
7 23 (4.03%) TCP/IP
8 22 (3.85%) MPLS
9 17 (2.98%) VLAN
10 15 (2.63%) Internet
11 14 (2.45%) BIG-IP
12 13 (2.28%) Network Security
12 13 (2.28%) Wireless
13 12 (2.10%) DSL
13 12 (2.10%) iSCSI
14 10 (1.75%) NAS
14 10 (1.75%) NetScaler
14 10 (1.75%) Wi-Fi
Database & Business Intelligence
1 70 (12.26%) SQL Server
2 21 (3.68%) SQL Server 2008
3 15 (2.63%) SQL Server 2005
4 8 (1.40%) SQL Server 2012
4 8 (1.40%) MySQL
5 4 (0.70%) JasperReports
5 4 (0.70%) Crystal Reports
6 3 (0.53%) PostgreSQL
7 2 (0.35%) SQL Server Integration Services
8 1 (0.18%) Sybase ASE
8 1 (0.18%) Oracle Database
8 1 (0.18%) Hadoop
8 1 (0.18%) SQL Server Reporting Services
8 1 (0.18%) DB2
8 1 (0.18%) Oracle Database 10g
8 1 (0.18%) BusinessObjects
8 1 (0.18%) IDOL
Development Applications
1 5 (0.88%) Octopus Deploy
2 4 (0.70%) Ant
3 1 (0.18%) Visual Studio
3 1 (0.18%) PVCS
3 1 (0.18%) MSI
3 1 (0.18%) Subversion
3 1 (0.18%) Maven
General
1 43 (7.53%) Finance
2 15 (2.63%) Telecoms
3 13 (2.28%) Retail
4 8 (1.40%) Law
5 7 (1.23%) Banking
6 4 (0.70%) Back Office
7 3 (0.53%) Automotive
7 3 (0.53%) Legal
7 3 (0.53%) Marketing
8 2 (0.35%) Online Betting
8 2 (0.35%) Advertising
8 2 (0.35%) Financial Institution
9 1 (0.18%) Publishing
9 1 (0.18%) Military
9 1 (0.18%) Manufacturing
9 1 (0.18%) General Ledger
9 1 (0.18%) Local Government
Libraries, Frameworks & Software Standards
1 8 (1.40%) Application Packaging
2 7 (1.23%) Middleware
3 4 (0.70%) LAMP
3 4 (0.70%) .NET
3 4 (0.70%) Web Services
4 3 (0.53%) HTML
4 3 (0.53%) X-Windows
4 3 (0.53%) 802.1X
5 2 (0.35%) XML
6 1 (0.18%) ODBC
6 1 (0.18%) WSDL
6 1 (0.18%) WebSphere MQ
6 1 (0.18%) J2EE
6 1 (0.18%) COM
6 1 (0.18%) CSS
6 1 (0.18%) SOAP
6 1 (0.18%) OLE
6 1 (0.18%) OLE DB
6 1 (0.18%) Spring
6 1 (0.18%) Java EE
Miscellaneous
1 33 (5.78%) Blackberry
2 31 (5.43%) Clustering
3 25 (4.38%) Data Centre
4 17 (2.98%) Analytical Skills
5 14 (2.45%) Management Information System
6 12 (2.10%) NHS
7 11 (1.93%) Thin Client
7 11 (1.93%) Fat Client
8 9 (1.58%) Client/Server
8 9 (1.58%) Replication
9 8 (1.40%) PKI
10 5 (0.88%) Computer Science
11 4 (0.70%) iPad
11 4 (0.70%) iPhone
11 4 (0.70%) Fixed Income
12 3 (0.53%) Mainframe
12 3 (0.53%) User Experience
13 2 (0.35%) Hedge funds
13 2 (0.35%) Enterprise Storage
13 2 (0.35%) Video Conferencing
Operating Systems
1 437 (76.53%) Windows
2 232 (40.63%) Windows Server 2008
3 154 (26.97%) Windows Server 2012
4 120 (21.02%) Windows Server 2003
5 100 (17.51%) Windows 7
6 44 (7.71%) Linux
7 31 (5.43%) Windows XP
8 21 (3.68%) Windows 8
9 17 (2.98%) UNIX
10 9 (1.58%) Solaris
10 9 (1.58%) Windows 2000 Server
11 8 (1.40%) Windows 2000
12 4 (0.70%) Windows NT
12 4 (0.70%) Mac OS X
12 4 (0.70%) Apple iOS
12 4 (0.70%) Android
12 4 (0.70%) Red Hat Enterprise Linux
13 3 (0.53%) Windows Vista
13 3 (0.53%) CentOS
14 2 (0.35%) SUSE
Processes & Methodologies
1 120 (21.02%) ITIL
2 38 (6.65%) Migration
3 36 (6.30%) Problem Management
4 29 (5.08%) Change Management
5 28 (4.90%) Disaster Recovery
6 21 (3.68%) Service Delivery
7 20 (3.50%) Service Management
8 18 (3.15%) Performance Management
9 17 (2.98%) Business Continuity
10 15 (2.63%) CRM
11 14 (2.45%) ITSM
12 13 (2.28%) BCP
12 13 (2.28%) Project Management
12 13 (2.28%) Business Continuity Planning
13 12 (2.10%) Root Cause Analysis
14 11 (1.93%) Configuration Management
14 11 (1.93%) PRINCE2
15 10 (1.75%) Kalman Filter
16 9 (1.58%) Information Security
16 9 (1.58%) Incident Management
Programming Languages
1 130 (22.77%) SQL
2 70 (12.26%) PowerShell
3 28 (4.90%) VBScript
4 17 (2.98%) T-SQL
5 15 (2.63%) VB
6 8 (1.40%) Java
6 8 (1.40%) Shell Script
7 4 (0.70%) JavaScript
7 4 (0.70%) Python
8 3 (0.53%) C
9 1 (0.18%) Bash Shell
9 1 (0.18%) Perl
9 1 (0.18%) PL/SQL
Qualifications
1 71 (12.43%) Microsoft Certification
2 52 (9.11%) MCSE
3 44 (7.71%) Security Cleared
4 38 (6.65%) Cisco Certification
5 37 (6.48%) SC Cleared
6 29 (5.08%) CCNA
7 22 (3.85%) MCP
8 21 (3.68%) MCSA
9 20 (3.50%) VMware Certified Professional (VCP)
10 16 (2.80%) MCITP
11 15 (2.63%) CCNP
12 13 (2.28%) Degree
13 11 (1.93%) CCA
13 11 (1.93%) Citrix Certification
14 8 (1.40%) DV Cleared
15 5 (0.88%) MCTS
15 5 (0.88%) ITIL Certification
16 4 (0.70%) Network+ Certification
16 4 (0.70%) A+ Certification
16 4 (0.70%) HND
Quality Assurance & Compliance
1 26 (4.55%) SLA
2 8 (1.40%) ISO/IEC 27001
3 1 (0.18%) QA
System Software
1 330 (57.79%) Active Directory
2 137 (23.99%) VMware Infrastructure
3 88 (15.41%) Hyper-V
4 76 (13.31%) XenApp
5 60 (10.51%) vSphere
6 29 (5.08%) XenDesktop
6 29 (5.08%) VMware ESX
7 16 (2.80%) VMware ESXi
8 12 (2.10%) Microsoft App-V
8 12 (2.10%) NLBS
8 12 (2.10%) Citrix Presentation Server
9 11 (1.93%) Xen
10 10 (1.75%) Terminal Services
11 9 (1.58%) VMware Workstation
12 7 (1.23%) vCloud
13 6 (1.05%) XenServer
14 5 (0.88%) Forefront TMG
15 4 (0.70%) UAG
16 3 (0.53%) DFS Replication
17 2 (0.35%) VMware Server
Systems Management
1 116 (20.32%) SCCM
2 50 (8.76%) SCOM
3 31 (5.43%) WSUS
4 19 (3.33%) Backup Exec
5 14 (2.45%) NetBackup
6 11 (1.93%) Nagios
7 7 (1.23%) Systems Management Server (SMS)
7 7 (1.23%) Forefront Identity Manager
7 7 (1.23%) AirWatch
8 6 (1.05%) Symantec Enterprise Vault
8 6 (1.05%) SCDPM
8 6 (1.05%) SCVMM
8 6 (1.05%) Tivoli
9 5 (0.88%) Icinga
10 4 (0.70%) SolarWinds Orion
10 4 (0.70%) HP Data Protector
10 4 (0.70%) OVSD
11 3 (0.53%) OpenView
11 3 (0.53%) McAfee ePO
12 2 (0.35%) HP SIM
Vendors
1 307 (53.77%) VMware
2 224 (39.23%) Microsoft
3 173 (30.30%) Citrix
4 98 (17.16%) Cisco
5 55 (9.63%) HP
6 25 (4.38%) Dell
7 24 (4.20%) CheckPoint
8 23 (4.03%) NetApp
9 21 (3.68%) Symantec
10 18 (3.15%) Sophos
11 17 (2.98%) McAfee
12 16 (2.80%) Oracle
13 11 (1.93%) Juniper
13 11 (1.93%) Veeam
14 10 (1.75%) IBM
15 8 (1.40%) Red Hat
15 8 (1.40%) SolarWinds
16 7 (1.23%) Apple
16 7 (1.23%) Veritas
16 7 (1.23%) Avaya
London
Marcus Donald People
Rate: £200 - £250 per day
Posted: 9 hours ago
Lancashire
Computer Futures
Rate: £250 - £300 per day + competitive
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Rate: £17 - £22 per hour
Posted: 4 days ago
London
Comtecs
Rate: £250 - £300 Per Annum
Posted: 4 days ago
East London
Lorien Resourcing
Posted: 4 days ago
Manchester, Lancashire
Robert Walters
Rate: Market Rate
Posted: 4 days ago
London
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 5 days ago
London
Kelway Ltd
Rate: Negotiable Day Rate
Posted: 6 days ago
Leeds, West Yorkshire
Connectus
Rate: £20 - £25 per hour
Posted: 6 days ago
London
Edward Carter Solutions
Rate: £Market Rate
Posted: 14 days ago