3rd Line Support Contracts in England

Third Line Support
UK > England

The median Third Line Support daily rate in England is £375 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
29 Apr 2024		 Same period 2023 Same period 2022
Rank 459 532 614
Rank change year-on-year +73 +82 -106
Contract jobs requiring a 3rd Line Support 84 116 169
As % of all contract jobs advertised in England 0.23% 0.23% 0.24%
As % of the Job Titles category 0.24% 0.24% 0.25%
Number of daily rates quoted 70 76 132
10th Percentile £274 £263 £214
25th Percentile £300 £322 £250
Median daily rate (50th Percentile) £375 £384 £320
Median % change year-on-year -2.28% +19.92% +2.40%
75th Percentile £400 £478 £391
90th Percentile £476 £525 £443
UK median daily rate £375 £384 £325
% change year-on-year -2.28% +18.08% +3.17%
Number of hourly rates quoted 0 2 1
Median hourly rate - £34.00 £20.00
Median % change year-on-year - +70.00% -16.67%
UK median hourly rate - £34.00 £20.00
% change year-on-year - +70.00% -16.67%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,513 47,748 67,861
% of contract IT jobs with a recognized job title 92.73% 94.62% 95.52%
Number of daily rates quoted 22,922 33,906 48,257
10th Percentile £275 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +9.38%
75th Percentile £640 £663 £638
90th Percentile £750 £763 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,426 1,408 1,904
10th Percentile £12.96 £14.34 £12.50
25th Percentile £16.30 £20.00 £15.25
Median hourly rate £35.96 £45.00 £22.50
Median % change year-on-year -20.09% +100.00% +0.36%
75th Percentile £61.25 £65.00 £48.75
90th Percentile £72.50 £76.65 £62.50
UK median hourly rate £36.00 £45.00 £23.46
% change year-on-year -20.00% +91.86% +3.42%

3rd Line Support
Job Vacancy Trend in England

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 3rd Line Support in England

3rd Line Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing 3rd Line Support in England.

Daily rate trend for 3rd Line Support in England

3rd Line Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing 3rd Line Support in England over the 6 months to 29 April 2024.

Daily rate histogram for 3rd Line Support in England

3rd Line Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing 3rd Line Support in England.

Hourly rate trend for 3rd Line Support in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Jobs
West Midlands +43 32 £375 +7.14% 7
Midlands +33 32 £375 +50.00% 8
North of England +38 16 £300 -7.69% 18
South East +12 14 £450 -10.00% 19
London +75 11 £345 -10.97% 10
Yorkshire +28 10 £300 -3.23% 5
South West +12 7 £258 -49.76% 3
North West +27 5 £375 +7.14% 8
East of England +7 2 £300 -36.84% 5
North East - 1 - - 5
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 April 2024, 3rd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring 3rd Line Support in the job title.

1 37 (44.05%) Security Cleared
2 33 (39.29%) VPN
3 30 (35.71%) Juniper
4 28 (33.33%) WAN
4 28 (33.33%) PKI
5 26 (30.95%) IPsec
5 26 (30.95%) Windows
5 26 (30.95%) BGP
6 25 (29.76%) Junos
7 24 (28.57%) MPLS
7 24 (28.57%) Active Directory
8 23 (27.38%) Load Balancing
9 22 (26.19%) Microsoft
10 21 (25.00%) Windows Server
11 18 (21.43%) Microsoft 365
11 18 (21.43%) Network Design
12 15 (17.86%) VMware
12 15 (17.86%) Public Sector
13 13 (15.48%) Firewall
14 11 (13.10%) Microsoft Exchange
14 11 (13.10%) VMware Infrastructure
14 11 (13.10%) Azure
14 11 (13.10%) Customer Service
15 10 (11.90%) Data Analysis
15 10 (11.90%) SharePoint
15 10 (11.90%) Dell
16 9 (10.71%) Cisco
16 9 (10.71%) Social Skills
17 8 (9.52%) Infrastructure Engineering
17 8 (9.52%) SC Cleared

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.10%) Microsoft Exchange
2 10 (11.90%) SharePoint
Business Applications
1 1 (1.19%) Teamcenter
Cloud Services
1 18 (21.43%) Microsoft 365
2 11 (13.10%) Azure
3 4 (4.76%) Entra ID
4 2 (2.38%) AWS
4 2 (2.38%) GCP
5 1 (1.19%) Azure Stack
5 1 (1.19%) Cloud Computing
5 1 (1.19%) IaaS
5 1 (1.19%) Mimecast
5 1 (1.19%) OneDrive
5 1 (1.19%) Power Platform
5 1 (1.19%) PowerApps
5 1 (1.19%) WhatsApp
5 1 (1.19%) Yammer
Communications & Networking
1 33 (39.29%) VPN
2 28 (33.33%) WAN
3 26 (30.95%) BGP
3 26 (30.95%) IPsec
4 25 (29.76%) Junos
5 24 (28.57%) MPLS
6 13 (15.48%) Firewall
7 6 (7.14%) Cisco Firepower
7 6 (7.14%) SAN
8 5 (5.95%) DHCP
8 5 (5.95%) DNS
9 4 (4.76%) LAN
9 4 (4.76%) VLAN
10 3 (3.57%) Cisco ASA
10 3 (3.57%) NAS
10 3 (3.57%) OSPF
10 3 (3.57%) TCP/IP
11 2 (2.38%) Cisco ISE
11 2 (2.38%) Cisco Nexus
11 2 (2.38%) HSRP
Database & Business Intelligence
1 4 (4.76%) MySQL
1 4 (4.76%) SQL Server
2 3 (3.57%) Elasticsearch
2 3 (3.57%) PostgreSQL
3 1 (1.19%) Azure SQL Database
3 1 (1.19%) NoSQL
Development Applications
1 1 (1.19%) JIRA
General
1 15 (17.86%) Public Sector
2 9 (10.71%) Social Skills
3 1 (1.19%) Finance
3 1 (1.19%) Health Technology
3 1 (1.19%) Law
3 1 (1.19%) Legal
3 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.38%) 802.1X
2 1 (1.19%) .NET
2 1 (1.19%) .NET Core
2 1 (1.19%) Apache NiFi
2 1 (1.19%) JSON
2 1 (1.19%) Kafka
2 1 (1.19%) Middleware
2 1 (1.19%) Software Packaging
2 1 (1.19%) Spring
2 1 (1.19%) Spring Boot
2 1 (1.19%) Web Services
2 1 (1.19%) XML
2 1 (1.19%) XSLT
Miscellaneous
1 28 (33.33%) PKI
2 4 (4.76%) Data Centre
3 3 (3.57%) Fat Client
3 3 (3.57%) Thin Client
4 1 (1.19%) Housing Association
4 1 (1.19%) Legacy Applications
4 1 (1.19%) Mobile App
4 1 (1.19%) Public Cloud
4 1 (1.19%) Self-Motivation
Operating Systems
1 26 (30.95%) Windows
2 21 (25.00%) Windows Server
3 6 (7.14%) Linux
4 5 (5.95%) Windows 10
5 4 (4.76%) Windows Server 2019
6 3 (3.57%) Ubuntu
7 1 (1.19%) Unix
7 1 (1.19%) Windows Server 2008
7 1 (1.19%) Windows Server 2012
7 1 (1.19%) Windows Server 2016
Processes & Methodologies
1 23 (27.38%) Load Balancing
2 18 (21.43%) Network Design
3 11 (13.10%) Customer Service
4 10 (11.90%) Data Analysis
5 8 (9.52%) Infrastructure Engineering
6 7 (8.33%) Mentoring
6 7 (8.33%) Server Virtualisation
7 5 (5.95%) Patch Management
8 4 (4.76%) ITIL
8 4 (4.76%) Migration
8 4 (4.76%) Network Virtualisation
8 4 (4.76%) Performance Monitoring
9 3 (3.57%) Agile
10 2 (2.38%) Acceptance Criteria
10 2 (2.38%) Business Continuity
10 2 (2.38%) Cybersecurity
10 2 (2.38%) High Availability
10 2 (2.38%) Runbook
10 2 (2.38%) Software Deployment
10 2 (2.38%) Vulnerability Management
Programming Languages
1 6 (7.14%) PowerShell
2 3 (3.57%) SQL
3 2 (2.38%) Java
4 1 (1.19%) C#
4 1 (1.19%) Shell Script
Qualifications
1 37 (44.05%) Security Cleared
2 8 (9.52%) SC Cleared
3 7 (8.33%) DV Cleared
4 5 (5.95%) Cisco Certification
5 3 (3.57%) CCNA
5 3 (3.57%) CCNP
5 3 (3.57%) Microsoft Certification
6 2 (2.38%) A+ Certification
6 2 (2.38%) CCENT
6 2 (2.38%) MCSA
7 1 (1.19%) BPSS Clearance
7 1 (1.19%) Degree
7 1 (1.19%) ITIL Certification
7 1 (1.19%) JNCIA
Quality Assurance & Compliance
1 2 (2.38%) SLA
2 1 (1.19%) Cyber Essentials
2 1 (1.19%) IASME
System Software
1 24 (28.57%) Active Directory
2 11 (13.10%) VMware Infrastructure
3 3 (3.57%) VMware ESXi
4 2 (2.38%) Hyper-V
5 1 (1.19%) Docker
5 1 (1.19%) Virtual Servers
Systems Management
1 5 (5.95%) Microsoft Intune
2 4 (4.76%) Active Directory Federation Services
2 4 (4.76%) WSUS
3 3 (3.57%) Ansible
3 3 (3.57%) Nessus
3 3 (3.57%) Red Hat Satellite
3 3 (3.57%) vCenter Server
3 3 (3.57%) ZABBIX
4 1 (1.19%) Grafana
4 1 (1.19%) Kubernetes
4 1 (1.19%) SCCM
4 1 (1.19%) Single Sign-On
Vendors
1 30 (35.71%) Juniper
2 22 (26.19%) Microsoft
3 15 (17.86%) VMware
4 10 (11.90%) Dell
5 9 (10.71%) Cisco
6 4 (4.76%) Veeam
7 3 (3.57%) Citrix
7 3 (3.57%) Oracle
7 3 (3.57%) Red Hat
8 2 (2.38%) F5
8 2 (2.38%) Google
8 2 (2.38%) SolarWinds
9 1 (1.19%) Brio
9 1 (1.19%) Fortinet
9 1 (1.19%) HP
9 1 (1.19%) Okta
9 1 (1.19%) Proofpoint
9 1 (1.19%) Siemens
9 1 (1.19%) Sophos
9 1 (1.19%) Zscaler
75 3rd Line Support jobs Nationwide