The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 349 272 333
Rank change year-on-year
-77 +61
Contract jobs requiring a 3rd Line Support 253 250 261
As % of all contract IT jobs located in England 0.49% 0.58% 0.47%
As % of the Job Titles category 0.53% 0.63% 0.51%
Number of daily rates quoted 147 105 111
Average daily rate £268 £270 £270
Average daily rate % change year-on-year
-0.92% -
90% offered a daily rate of more than £168 £173 £190
10% offered a daily rate of more than £400 £375 £350
UK excluding London average daily rate £245 £250 £250
% change year-on-year
-2.00% -
Number of hourly rates quoted 33 51 45
Average hourly rate £21.00 £25.00 £21.00
Average hourly rate % change year-on-year
-16.00% +19.04%
90% offered a hourly rate of more than £16.00 £17.50 £16.50
10% offered a hourly rate of more than £25.08 £37.50 £29.00
UK excluding London average hourly rate £20.21 £25.00 £20.03
% change year-on-year
-19.18% +24.81%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 18 April 2014.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 18 April 2014.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -15 98 £299 -4.40% 20
South East -9 62 £241 -10.64% 27
East of England -23 26 £214 -3.93% 12
West Midlands -7 22 £250 +35.13% 9
North West -24 16 £249 -9.40% 8
Yorkshire -15 14 £306 +34.61% 3
South West -27 10 £325 +31.31% 6
East Midlands -23 3 - - 5
North East -26 1 £150 -47.18% 1
Midlands - - - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 350 (74.15%) Windows
2 257 (54.45%) Active Directory
3 199 (42.16%) VMware
4 184 (38.98%) Windows Server 2008
5 172 (36.44%) MS Exchange
6 171 (36.23%) Microsoft
7 131 (27.75%) Windows Server 2003
8 118 (25.00%) Citrix
9 105 (22.25%) Exchange Server 2010
10 104 (22.03%) Windows 7
11 92 (19.49%) Cisco
11 92 (19.49%) SQL
12 87 (18.43%) ITIL
13 71 (15.04%) VMware Infrastructure
14 69 (14.62%) MS Excel
15 68 (14.41%) Windows XP
16 67 (14.19%) Firewall
17 66 (13.98%) DNS
18 62 (13.14%) SCCM
19 61 (12.92%) Microsoft Certification
19 61 (12.92%) SAN
20 54 (11.44%) Windows Server 2012
21 52 (11.02%) SQL Server
22 51 (10.81%) MS Office
22 51 (10.81%) MCSE
23 48 (10.17%) Finance
24 46 (9.75%) Linux
24 46 (9.75%) HP
24 46 (9.75%) DHCP
25 44 (9.32%) Exchange Server 2007

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 172 (36.44%) MS Exchange
2 105 (22.25%) Exchange Server 2010
3 44 (9.32%) Exchange Server 2007
4 43 (9.11%) Exchange Server 2003
5 38 (8.05%) SharePoint
6 22 (4.66%) Blackberry Enterprise Server
7 17 (3.60%) Lync
8 15 (3.18%) IBM Notes
8 15 (3.18%) IIS
9 8 (1.69%) Exchange Server 2000
10 6 (1.27%) SharePoint 2010
11 5 (1.06%) Lotus Domino
12 4 (0.85%) Exchange Server 2013
13 3 (0.64%) Apache
14 2 (0.42%) Office Communications Server
14 2 (0.42%) WebLogic
14 2 (0.42%) Tomcat
14 2 (0.42%) SAS
15 1 (0.21%) Site Server
15 1 (0.21%) WebSphere
Applications
1 69 (14.62%) MS Excel
2 51 (10.81%) MS Office
3 7 (1.48%) MS Visio
4 4 (0.85%) MS PowerPoint
5 1 (0.21%) MS Project
5 1 (0.21%) AutoCAD
5 1 (0.21%) Spreadsheet
Business Applications
1 4 (0.85%) Dynamics AX
2 1 (0.21%) Agresso
2 1 (0.21%) SAP FI/CO
2 1 (0.21%) SAP FI
2 1 (0.21%) Dynamics CRM
2 1 (0.21%) SAP ERP
2 1 (0.21%) SAP CO
Cloud Services
1 17 (3.60%) Office 365
2 1 (0.21%) Cloud Computing
2 1 (0.21%) Microsoft Azure
2 1 (0.21%) IaaS
Communications & Networking
1 67 (14.19%) Firewall
2 66 (13.98%) DNS
3 61 (12.92%) SAN
4 46 (9.75%) DHCP
5 41 (8.69%) TCP/IP
6 31 (6.57%) LAN
7 28 (5.93%) WAN
8 21 (4.45%) VoIP
9 17 (3.60%) Cisco ASA
10 16 (3.39%) Internet
11 15 (3.18%) VPN
12 13 (2.75%) Wi-Fi
12 13 (2.75%) NAS
13 11 (2.33%) Wireless
14 8 (1.69%) VLAN
15 6 (1.27%) iSCSI
15 6 (1.27%) Network Security
15 6 (1.27%) SMTP
16 5 (1.06%) SSL
16 5 (1.06%) MPLS
Database & Business Intelligence
1 52 (11.02%) SQL Server
2 20 (4.24%) SQL Server 2005
3 17 (3.60%) SQL Server 2008
4 16 (3.39%) Oracle Database
5 6 (1.27%) Oracle Database 11g
6 5 (1.06%) SQL Server Integration Services
7 4 (0.85%) SQL Server Analysis Services
7 4 (0.85%) SQL Server Reporting Services
7 4 (0.85%) RDBMS
7 4 (0.85%) DTS
7 4 (0.85%) Relational Database
8 3 (0.64%) MySQL
8 3 (0.64%) Oracle Database 10g
8 3 (0.64%) SQL Server 2000
9 2 (0.42%) SQL Server 2012
9 2 (0.42%) Oracle9i Database
10 1 (0.21%) MS Access
10 1 (0.21%) DB2
10 1 (0.21%) FileMaker
10 1 (0.21%) Oracle Exadata
Development Applications
1 3 (0.64%) Oracle Forms
1 3 (0.64%) Team Foundation Server
2 1 (0.21%) ClearCase
2 1 (0.21%) Eclipse
2 1 (0.21%) Ant
2 1 (0.21%) MSI
2 1 (0.21%) Subversion
2 1 (0.21%) CruiseControl
2 1 (0.21%) Maven
General
1 48 (10.17%) Finance
2 20 (4.24%) Banking
3 9 (1.91%) Back Office
3 9 (1.91%) Telecoms
4 7 (1.48%) Investment Banking
5 4 (0.85%) Retail
5 4 (0.85%) Financial Institution
6 3 (0.64%) Law
7 2 (0.42%) Retail Banking
7 2 (0.42%) Publishing
7 2 (0.42%) Pharmaceutical
8 1 (0.21%) Legal
8 1 (0.21%) Manufacturing
8 1 (0.21%) Local Government
Libraries, Frameworks & Software Standards
1 11 (2.33%) Application Packaging
2 7 (1.48%) XML
3 6 (1.27%) .NET
4 5 (1.06%) Web Services
5 3 (0.64%) HTML
5 3 (0.64%) Middleware
6 2 (0.42%) Oracle Streams
6 2 (0.42%) WSDL
6 2 (0.42%) DHTML
6 2 (0.42%) J2EE
7 1 (0.21%) EDI
7 1 (0.21%) JMS
7 1 (0.21%) ASP.NET
7 1 (0.21%) EJB
7 1 (0.21%) JDBC
7 1 (0.21%) SOAP
7 1 (0.21%) STL
7 1 (0.21%) XSD
7 1 (0.21%) XSL
7 1 (0.21%) JAXB
Miscellaneous
1 42 (8.90%) Blackberry
2 15 (3.18%) Clustering
3 12 (2.54%) NHS
4 10 (2.12%) iPhone
5 7 (1.48%) Thin Client
5 7 (1.48%) Fat Client
5 7 (1.48%) iPad
6 6 (1.27%) Management Information System
7 5 (1.06%) PDA
8 4 (0.85%) Replication
9 2 (0.42%) Video Conferencing
9 2 (0.42%) Informatics
9 2 (0.42%) EPoS
9 2 (0.42%) Client/Server
10 1 (0.21%) Firmware
10 1 (0.21%) Handset
10 1 (0.21%) Smartcard
10 1 (0.21%) Mainframe
10 1 (0.21%) Derivative
10 1 (0.21%) Statistics
Operating Systems
1 350 (74.15%) Windows
2 184 (38.98%) Windows Server 2008
3 131 (27.75%) Windows Server 2003
4 104 (22.03%) Windows 7
5 68 (14.41%) Windows XP
6 54 (11.44%) Windows Server 2012
7 46 (9.75%) Linux
8 36 (7.63%) UNIX
9 29 (6.14%) Windows 8
10 16 (3.39%) Windows 2000
11 15 (3.18%) Windows 2000 Server
12 11 (2.33%) Solaris
13 6 (1.27%) Android
13 6 (1.27%) AIX
14 5 (1.06%) Windows Vista
15 4 (0.85%) Windows Phone
16 3 (0.64%) Mac OS X
16 3 (0.64%) Apple iOS
17 1 (0.21%) HPUX
17 1 (0.21%) MVS
Processes & Methodologies
1 87 (18.43%) ITIL
2 30 (6.36%) Migration
3 19 (4.03%) Problem Management
3 19 (4.03%) Change Management
4 15 (3.18%) Disaster Recovery
5 14 (2.97%) Time Management
6 12 (2.54%) Service Delivery
7 11 (2.33%) Incident Management
8 10 (2.12%) Performance Tuning
8 10 (2.12%) Root Cause Analysis
8 10 (2.12%) Service Management
9 9 (1.91%) Project Management
10 8 (1.69%) Data Protection
10 8 (1.69%) Capacity Planning
11 7 (1.48%) Load Balancing
12 6 (1.27%) Information Management
12 6 (1.27%) Business Continuity
12 6 (1.27%) Server Monitoring
13 4 (0.85%) Infrastructure Management
13 4 (0.85%) Software Deployment
Programming Languages
1 92 (19.49%) SQL
2 32 (6.78%) PowerShell
3 14 (2.97%) VB
4 9 (1.91%) T-SQL
4 9 (1.91%) VBScript
5 8 (1.69%) PL/SQL
6 7 (1.48%) Shell Script
7 5 (1.06%) JavaScript
7 5 (1.06%) Perl
7 5 (1.06%) C#
8 4 (0.85%) Java
9 2 (0.42%) C++
9 2 (0.42%) Python
10 1 (0.21%) VBA
10 1 (0.21%) JCL
10 1 (0.21%) Bash Shell
Qualifications
1 61 (12.92%) Microsoft Certification
2 51 (10.81%) MCSE
3 39 (8.26%) Security Cleared
4 31 (6.57%) Cisco Certification
5 30 (6.36%) SC Cleared
6 28 (5.93%) CCNA
7 22 (4.66%) MCITP
8 17 (3.60%) VMware Certified Professional (VCP)
9 16 (3.39%) Citrix Certification
9 16 (3.39%) MCP
10 15 (3.18%) CCA
11 14 (2.97%) MCTS
11 14 (2.97%) CCNP
12 12 (2.54%) MCSA
13 10 (2.12%) Degree
14 9 (1.91%) DV Cleared
15 6 (1.27%) ITIL Certification
15 6 (1.27%) CCEA
16 4 (0.85%) CCSA
17 2 (0.42%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (2.33%) SLA
2 3 (0.64%) PCI DSS
3 2 (0.42%) QA
3 2 (0.42%) Sarbanes-Oxley
System Software
1 257 (54.45%) Active Directory
2 71 (15.04%) VMware Infrastructure
3 38 (8.05%) Hyper-V
3 38 (8.05%) vSphere
4 35 (7.42%) XenApp
5 15 (3.18%) VMware ESX
6 12 (2.54%) XenServer
7 11 (2.33%) XenDesktop
8 9 (1.91%) ISA Server
8 9 (1.91%) VMware ESXi
9 8 (1.69%) Microsoft App-V
10 4 (0.85%) Veritas Volume Manager
10 4 (0.85%) Veritas File System
10 4 (0.85%) Veritas Cluster Server
10 4 (0.85%) VMware Workstation
10 4 (0.85%) Terminal Services
11 3 (0.64%) VMware Server
11 3 (0.64%) Forefront TMG
12 2 (0.42%) UAG
12 2 (0.42%) Citrix Presentation Server
Systems Management
1 62 (13.14%) SCCM
2 23 (4.87%) Backup Exec
3 18 (3.81%) SCOM
4 12 (2.54%) NetBackup
5 7 (1.48%) MAILsweeper
5 7 (1.48%) WSUS
6 5 (1.06%) ARCserve
6 5 (1.06%) Symantec Enterprise Vault
7 4 (0.85%) SCVMM
7 4 (0.85%) Tivoli
7 4 (0.85%) SCDPM
8 3 (0.64%) Tivoli Storage Manager
8 3 (0.64%) EMC NetWorker
8 3 (0.64%) McAfee ePO
8 3 (0.64%) HP SIM
9 2 (0.42%) MOM
9 2 (0.42%) Systems Management Server (SMS)
9 2 (0.42%) Oracle Enterprise Manager
10 1 (0.21%) SCSM
10 1 (0.21%) XenMobile
Vendors
1 199 (42.16%) VMware
2 171 (36.23%) Microsoft
3 118 (25.00%) Citrix
4 92 (19.49%) Cisco
5 46 (9.75%) HP
6 25 (5.30%) Oracle
7 19 (4.03%) NetApp
8 16 (3.39%) Lotus
9 15 (3.18%) Symantec
10 12 (2.54%) Dell
10 12 (2.54%) CheckPoint
11 11 (2.33%) Juniper
12 10 (2.12%) McAfee
12 10 (2.12%) EMC
13 9 (1.91%) Veritas
14 8 (1.69%) Clearswift
15 7 (1.48%) Avaya
15 7 (1.48%) Websense
15 7 (1.48%) Sophos
15 7 (1.48%) Remedy
London
Computer Futures
Posted: 20 hours ago
Kidderminster, Worcestershire
networx
Rate: From £35,000 to £35,000 per annum
Posted: 23 hours ago
Kidderminster
Networx Recruitment
Rate: £0 - £35,000 per year
Posted: Yesterday
Leicester, Leicestershire
Applause IT Innovation
Rate: £140 - £180 per annum
Posted: Yesterday
Crawley, West Sussex
Launch IT Recruitment
Rate: Up to £22 per hour Excellent chance of extension.
Posted: 2 days ago
Gloucester
Computer Futures
Rate: £300 - £400 per day
Posted: 2 days ago
South East London
Keystream Technology
Rate: From £250 to £300 per day
Posted: 3 days ago
Slough
Mint Recruitment Solutions
Rate: £220 - £250 per day
Posted: 4 days ago
Horley
Hays IT - Uk Posting account
Rate: £15.00 - £18.00 per hour
Posted: 7 days ago
South Yorkshire
Hays IT - Uk Posting account
Rate: £100.00 - £125.00 per day
Posted: 15 days ago
City of London
Computer Futures
Posted: 22 days ago