The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 340 341 276
Rank change year-on-year
+1 -65
Contract jobs requiring a 3rd Line Support 261 253 250
As % of all contract IT jobs located in England 0.51% 0.49% 0.58%
As % of the Job Titles category 0.56% 0.53% 0.63%
Number of daily rates quoted 152 147 105
Average daily rate
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of your Daily Rate
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£260 £268 £270
Average daily rate % change year-on-year
-2.80% -0.92%
90% offered a daily rate of more than £175 £168 £173
10% offered a daily rate of more than £375 £400 £375
UK excluding London average daily rate £250 £245 £250
% change year-on-year
+2.04% -2.00%
Number of hourly rates quoted 49 33 51
Average hourly rate £22.50 £21.00 £25.00
Average hourly rate % change year-on-year
+7.14% -16.00%
90% offered a hourly rate of more than £18.00 £16.00 £17.50
10% offered a hourly rate of more than £40.00 £25.08 £37.50
UK excluding London average hourly rate £22.50 £20.21 £25.00
% change year-on-year
+11.35% -19.18%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46867 47364 39999
As % of all contract IT jobs located in England 92.37% 92.45% 92.81%
Number of daily rates quoted 28952 29302 23504
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1845 1936 2056
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 21 April 2015.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 21 April 2015.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 86 £260 -12.97% 19
South East +4 72 £275 +13.98% 17
East of England +14 29 £245 +14.61% 10
South West +18 23 £225 -30.76% 9
West Midlands -13 17 £288 +15.00% 11
East Midlands +10 14 £300 - 1
North West -18 13 £220 -11.69% 5
Yorkshire -17 12 £288 -6.12% 3
North East - - - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 21 April 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 400 (80.00%) Windows
2 303 (60.60%) Active Directory
3 265 (53.00%) VMware
4 233 (46.60%) Windows Server 2008
5 201 (40.20%) Microsoft
6 163 (32.60%) MS Exchange
7 148 (29.60%) Windows Server 2012
8 143 (28.60%) Citrix
9 124 (24.80%) Windows Server 2003
9 124 (24.80%) VMware Infrastructure
10 109 (21.80%) ITIL
11 100 (20.00%) SQL
12 96 (19.20%) SCCM
13 95 (19.00%) Cisco
14 87 (17.40%) Windows 7
15 79 (15.80%) Exchange Server 2010
16 78 (15.60%) SAN
16 78 (15.60%) Firewall
17 73 (14.60%) Hyper-V
18 71 (14.20%) Microsoft Certification
19 69 (13.80%) SQL Server
20 63 (12.60%) DNS
21 61 (12.20%) LAN
22 60 (12.00%) WAN
23 56 (11.20%) MCSE
24 55 (11.00%) IIS
25 54 (10.80%) MS Excel
26 53 (10.60%) SharePoint
26 53 (10.60%) DHCP
27 51 (10.20%) XenApp

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 21 April 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 163 (32.60%) MS Exchange
2 79 (15.80%) Exchange Server 2010
3 55 (11.00%) IIS
4 53 (10.60%) SharePoint
5 36 (7.20%) Lync
6 31 (6.20%) Exchange Server 2013
7 30 (6.00%) Exchange Server 2003
8 25 (5.00%) Exchange Server 2007
9 17 (3.40%) Blackberry Enterprise Server
10 8 (1.60%) IBM Notes
11 6 (1.20%) SharePoint 2010
12 5 (1.00%) SharePoint 2013
13 4 (0.80%) Exchange Server 2000
14 3 (0.60%) WebSphere
14 3 (0.60%) Documentum
14 3 (0.60%) Apache
14 3 (0.60%) Office Communications Server
15 2 (0.40%) Oracle Service Bus
15 2 (0.40%) WorkSite
15 2 (0.40%) BizTalk Server
Applications
1 54 (10.80%) MS Excel
2 47 (9.40%) MS Office
3 1 (0.20%) MS PowerPoint
Business Applications
1 3 (0.60%) Dynamics CRM
2 2 (0.40%) assyst
3 1 (0.20%) thinkFolio
Cloud Services
1 44 (8.80%) Office 365
2 21 (4.20%) Microsoft Azure
3 13 (2.60%) Amazon AWS
4 2 (0.40%) Virtual Private Cloud
4 2 (0.40%) Cloud Computing
5 1 (0.20%) Mimecast
5 1 (0.20%) IaaS
5 1 (0.20%) SaaS
5 1 (0.20%) PaaS
Communications & Networking
1 78 (15.60%) SAN
1 78 (15.60%) Firewall
2 63 (12.60%) DNS
3 61 (12.20%) LAN
4 60 (12.00%) WAN
5 53 (10.60%) DHCP
6 31 (6.20%) TCP/IP
7 27 (5.40%) VPN
8 21 (4.20%) VoIP
9 20 (4.00%) VLAN
10 19 (3.80%) MPLS
11 14 (2.80%) Internet
12 13 (2.60%) Wireless
13 11 (2.20%) Network Security
14 10 (2.00%) NAS
15 8 (1.60%) iSCSI
15 8 (1.60%) Wi-Fi
16 7 (1.40%) Cisco Nexus
17 6 (1.20%) BIG-IP
17 6 (1.20%) DSL
Database & Business Intelligence
1 69 (13.80%) SQL Server
2 21 (4.20%) SQL Server 2008
3 16 (3.20%) SQL Server 2005
4 4 (0.80%) SQL Server 2012
4 4 (0.80%) MySQL
5 3 (0.60%) PostgreSQL
6 2 (0.40%) SQL Server 2000
6 2 (0.40%) Oracle Database
7 1 (0.20%) SQL Server Integration Services
7 1 (0.20%) IDOL
7 1 (0.20%) SQL Server Reporting Services
7 1 (0.20%) MS Access
7 1 (0.20%) Data Mining
7 1 (0.20%) Oracle Database 10g
Development Applications
1 5 (1.00%) Octopus Deploy
2 3 (0.60%) MSI
3 1 (0.20%) Subversion
3 1 (0.20%) Maven
3 1 (0.20%) Ant
3 1 (0.20%) PVCS
3 1 (0.20%) VSS/SourceSafe
3 1 (0.20%) Eclipse
General
1 42 (8.40%) Finance
2 13 (2.60%) Telecoms
3 10 (2.00%) Retail
4 7 (1.40%) Banking
5 6 (1.20%) Legal
6 4 (0.80%) Automotive
7 3 (0.60%) Manufacturing
7 3 (0.60%) Advertising
8 2 (0.40%) Back Office
8 2 (0.40%) Law
8 2 (0.40%) Marketing
9 1 (0.20%) Multimedia
9 1 (0.20%) Investment Banking
9 1 (0.20%) Financial Institution
9 1 (0.20%) Front Office
9 1 (0.20%) Games
Libraries, Frameworks & Software Standards
1 7 (1.40%) Web Services
1 7 (1.40%) Middleware
2 6 (1.20%) Application Packaging
3 5 (1.00%) LAMP
4 4 (0.80%) HTML
4 4 (0.80%) .NET
5 2 (0.40%) WebSphere MQ
5 2 (0.40%) X-Windows
6 1 (0.20%) Spring
6 1 (0.20%) Java EE
6 1 (0.20%) FIX Protocol
6 1 (0.20%) LINQ
6 1 (0.20%) J2EE
6 1 (0.20%) ASP.NET
6 1 (0.20%) JSP
6 1 (0.20%) OLE
6 1 (0.20%) Flash
Miscellaneous
1 25 (5.00%) Blackberry
2 20 (4.00%) Analytical Skills
3 19 (3.80%) Clustering
4 16 (3.20%) NHS
5 11 (2.20%) Management Information System
6 10 (2.00%) Thin Client
6 10 (2.00%) Fat Client
7 9 (1.80%) Client/Server
8 8 (1.60%) Computer Science
9 6 (1.20%) Replication
10 4 (0.80%) PKI
10 4 (0.80%) PDA
10 4 (0.80%) iPad
11 3 (0.60%) Hedge funds
11 3 (0.60%) Enterprise Storage
12 2 (0.40%) User Experience
12 2 (0.40%) Video Conferencing
13 1 (0.20%) Data Integration
13 1 (0.20%) FMCG
13 1 (0.20%) iPhone
Operating Systems
1 400 (80.00%) Windows
2 233 (46.60%) Windows Server 2008
3 148 (29.60%) Windows Server 2012
4 124 (24.80%) Windows Server 2003
5 87 (17.40%) Windows 7
6 35 (7.00%) Windows XP
7 33 (6.60%) Linux
8 24 (4.80%) Windows 8
9 13 (2.60%) UNIX
10 11 (2.20%) Windows 2000
11 10 (2.00%) Solaris
11 10 (2.00%) Windows 2000 Server
12 7 (1.40%) Mac OS X
13 6 (1.20%) Windows NT
13 6 (1.20%) Windows Vista
14 4 (0.80%) Android
14 4 (0.80%) AIX
14 4 (0.80%) CentOS
15 3 (0.60%) Red Hat Enterprise Linux
15 3 (0.60%) Apple iOS
Processes & Methodologies
1 109 (21.80%) ITIL
2 29 (5.80%) Migration
3 27 (5.40%) Problem Management
4 24 (4.80%) Change Management
5 21 (4.20%) Configuration Management
6 15 (3.00%) Service Management
7 12 (2.40%) Service Delivery
7 12 (2.40%) Disaster Recovery
8 11 (2.20%) Project Management
8 11 (2.20%) PRINCE2
8 11 (2.20%) Business Continuity
8 11 (2.20%) Asset Management
8 11 (2.20%) Network Management
9 8 (1.60%) Performance Management
9 8 (1.60%) Mentoring
9 8 (1.60%) Coaching
9 8 (1.60%) ITSM
10 6 (1.20%) CRM
10 6 (1.20%) BCP
10 6 (1.20%) Infrastructure Management
Programming Languages
1 100 (20.00%) SQL
2 45 (9.00%) PowerShell
3 12 (2.40%) VBScript
4 10 (2.00%) T-SQL
5 5 (1.00%) Java
5 5 (1.00%) JavaScript
5 5 (1.00%) Shell Script
6 3 (0.60%) VB
7 2 (0.40%) C
8 1 (0.20%) PL/SQL
Qualifications
1 71 (14.20%) Microsoft Certification
2 56 (11.20%) MCSE
3 38 (7.60%) Cisco Certification
4 36 (7.20%) Security Cleared
5 31 (6.20%) MCP
6 27 (5.40%) CCNA
7 23 (4.60%) MCITP
7 23 (4.60%) SC Cleared
8 21 (4.20%) CCNP
9 16 (3.20%) MCSA
9 16 (3.20%) VMware Certified Professional (VCP)
10 15 (3.00%) DV Cleared
11 14 (2.80%) Degree
12 9 (1.80%) MCTS
12 9 (1.80%) ITIL Certification
12 9 (1.80%) CCA
12 9 (1.80%) Citrix Certification
13 8 (1.60%) CCEA
14 5 (1.00%) CCIE
15 4 (0.80%) HND
Quality Assurance & Compliance
1 29 (5.80%) SLA
2 2 (0.40%) ISO/IEC 27001
3 1 (0.20%) QA
System Software
1 303 (60.60%) Active Directory
2 124 (24.80%) VMware Infrastructure
3 73 (14.60%) Hyper-V
4 51 (10.20%) XenApp
5 46 (9.20%) vSphere
6 31 (6.20%) XenDesktop
7 21 (4.20%) VMware ESX
8 11 (2.20%) Microsoft App-V
8 11 (2.20%) Terminal Services
8 11 (2.20%) XenServer
9 10 (2.00%) Citrix Presentation Server
9 10 (2.00%) VMware ESXi
10 8 (1.60%) VMware Server
11 7 (1.40%) NLBS
12 6 (1.20%) vCloud
12 6 (1.20%) Forefront TMG
13 5 (1.00%) ISA Server
14 4 (0.80%) Xen
14 4 (0.80%) VMware Workstation
15 3 (0.60%) UAG
Systems Management
1 96 (19.20%) SCCM
2 36 (7.20%) SCOM
3 20 (4.00%) WSUS
4 12 (2.40%) NetBackup
5 11 (2.20%) Backup Exec
6 7 (1.40%) Nagios
7 5 (1.00%) Tivoli
7 5 (1.00%) Systems Management Server (SMS)
7 5 (1.00%) SCVMM
7 5 (1.00%) Icinga
8 4 (0.80%) ARCserve
8 4 (0.80%) Norton AntiVirus
9 3 (0.60%) AirWatch
9 3 (0.60%) SCDPM
10 2 (0.40%) Forefront Identity Manager
10 2 (0.40%) Tivoli Storage Manager
10 2 (0.40%) Tivoli Endpoint Manager
10 2 (0.40%) FortiGate
10 2 (0.40%) Hyperic
11 1 (0.20%) Symantec Endpoint Protection
Vendors
1 265 (53.00%) VMware
2 201 (40.20%) Microsoft
3 143 (28.60%) Citrix
4 95 (19.00%) Cisco
5 43 (8.60%) HP
6 29 (5.80%) NetApp
7 28 (5.60%) Dell
8 16 (3.20%) Symantec
9 14 (2.80%) CheckPoint
9 14 (2.80%) Oracle
10 12 (2.40%) EMC
10 12 (2.40%) Juniper
11 10 (2.00%) Lotus
11 10 (2.00%) McAfee
12 9 (1.80%) Veeam
13 6 (1.20%) Red Hat
14 5 (1.00%) IBM
14 5 (1.00%) 3PAR
14 5 (1.00%) F5
14 5 (1.00%) AppSense
East Sussex
ARC IT Recruitment Ltd
Posted: 10 hours ago
Bristol
Computer Futures
Posted: 11 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £250 - £275 per annum
Posted: 4 days ago
Hertfordshire
Harrington Boyd
Rate: £200 - £250 per day
Posted: 4 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
City, London
Marcus Donald People
Rate: £220 - £250 per day
Posted: 4 days ago
Norfolk
Reed Professional Services
Posted: 6 days ago
Sheffield
Interquest - IQ ERP
Rate: £market rates
Posted: 14 days ago
City of London
Real Staffing
Rate: £220 - £300 per annum + DOE
Posted: 20 days ago
Cornwall
Computer Futures
Rate: £225 - £250 per day
Posted: 20 days ago
Swindon
Computer Futures
Rate: £200 - £275 per day
Posted: 20 days ago
Bath
Computer Futures
Rate: £200 - £275 per day
Posted: 22 days ago
Wolverhampton
Computer Futures
Rate: competitive
Posted: 27 days ago