The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 338 327 298
Rank change year-on-year
-11 -29
Contract jobs requiring a 3rd Line Support 260 247 260
As % of all contract IT jobs located in England 0.52% 0.53% 0.59%
As % of the Job Titles category 0.57% 0.57% 0.63%
Number of daily rates quoted 154 108 125
Average daily rate
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of your Daily Rate
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£275 £265 £275
Average daily rate % change year-on-year
+3.77% -3.63%
90% offered a daily rate of more than £186 £172 £179
10% offered a daily rate of more than £375 £345 £371
UK excluding London average daily rate £270 £268 £260
% change year-on-year
+0.93% +2.88%
Number of hourly rates quoted 30 48 47
Average hourly rate £24.00 £22.50 £22.00
Average hourly rate % change year-on-year
+6.66% +2.27%
90% offered a hourly rate of more than £20.45 £16.10 £17.50
10% offered a hourly rate of more than £30.00 £28.40 £27.50
UK excluding London average hourly rate £24.50 £23.20 £21.50
% change year-on-year
+5.60% +7.90%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43383 41175
As % of all contract IT jobs located in England 92.03% 92.64% 93.01%
Number of daily rates quoted 29592 26643 23710
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £230 £229 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1873 1913 2427
Average hourly rate £16.16 £17.50 £19.00
Average hourly rate % change year-on-year
-7.65% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 24 December 2014.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 24 December 2014.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 86 £300 +20.00% 20
South East -35 58 £275 - 24
West Midlands +15 33 £275 -20.28% 5
East of England -18 21 £168 -8.21% 5
East Midlands +15 20 £273 +21.11%
North West -6 15 £270 -20.00% 7
Yorkshire -6 14 £290 +35.67% 4
South West -33 14 £250 -3.84% 11
North East -31 2 - - 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 418 (80.08%) Windows
2 294 (56.32%) Active Directory
3 284 (54.41%) VMware
4 233 (44.64%) Windows Server 2008
5 207 (39.66%) Microsoft
6 188 (36.02%) MS Exchange
7 169 (32.38%) Citrix
8 136 (26.05%) Windows Server 2003
9 133 (25.48%) Windows 7
10 119 (22.80%) VMware Infrastructure
11 112 (21.46%) Windows Server 2012
12 108 (20.69%) Cisco
13 103 (19.73%) Exchange Server 2010
14 98 (18.77%) SAN
15 97 (18.58%) ITIL
16 90 (17.24%) WAN
17 89 (17.05%) LAN
18 88 (16.86%) Firewall
19 87 (16.67%) SCCM
20 79 (15.13%) Windows XP
20 79 (15.13%) Microsoft Certification
21 78 (14.94%) MS Office
21 78 (14.94%) SQL
22 74 (14.18%) DNS
23 66 (12.64%) Hyper-V
24 64 (12.26%) SQL Server
25 63 (12.07%) Finance
26 62 (11.88%) XenApp
27 58 (11.11%) MS Excel
28 57 (10.92%) HP

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 188 (36.02%) MS Exchange
2 103 (19.73%) Exchange Server 2010
3 51 (9.77%) Exchange Server 2007
4 47 (9.00%) Exchange Server 2003
5 40 (7.66%) SharePoint
6 37 (7.09%) IIS
7 29 (5.56%) Lync
8 21 (4.02%) Blackberry Enterprise Server
9 15 (2.87%) IBM Notes
9 15 (2.87%) Exchange Server 2013
10 5 (0.96%) SharePoint 2010
10 5 (0.96%) Apache
11 4 (0.77%) Lotus Domino
11 4 (0.77%) SharePoint 2013
12 3 (0.57%) Office Communications Server
12 3 (0.57%) Exchange Server 2000
13 2 (0.38%) Oracle Service Bus
13 2 (0.38%) GlassFish
13 2 (0.38%) WebSphere
14 1 (0.19%) Oracle Coherence
Applications
1 78 (14.94%) MS Office
2 58 (11.11%) MS Excel
3 3 (0.57%) MS PowerPoint
4 1 (0.19%) MicroStation
4 1 (0.19%) MS Visio
4 1 (0.19%) AutoCAD
4 1 (0.19%) PrintSoft PReS
Business Applications
1 2 (0.38%) assyst
2 1 (0.19%) Cognos Planning
2 1 (0.19%) Agresso
2 1 (0.19%) Academy Housing
2 1 (0.19%) Academy Revenues and Benefits
Cloud Services
1 35 (6.70%) Office 365
2 6 (1.15%) Microsoft Azure
3 2 (0.38%) Amazon AWS
4 1 (0.19%) SaaS
4 1 (0.19%) Cloud Computing
Communications & Networking
1 98 (18.77%) SAN
2 90 (17.24%) WAN
3 89 (17.05%) LAN
4 88 (16.86%) Firewall
5 74 (14.18%) DNS
6 56 (10.73%) DHCP
7 55 (10.54%) TCP/IP
8 31 (5.94%) VLAN
9 29 (5.56%) VPN
10 28 (5.36%) VoIP
11 22 (4.21%) NAS
12 17 (3.26%) MPLS
13 12 (2.30%) Internet
14 9 (1.72%) BIG-IP
15 8 (1.53%) Wi-Fi
16 7 (1.34%) Wireless
16 7 (1.34%) DSL
17 6 (1.15%) iSCSI
18 5 (0.96%) 3G
18 5 (0.96%) Cisco IOS
Database & Business Intelligence
1 64 (12.26%) SQL Server
2 23 (4.41%) SQL Server 2008
3 15 (2.87%) SQL Server 2005
4 4 (0.77%) SQL Server 2012
5 2 (0.38%) Oracle Database
5 2 (0.38%) Relational Database
5 2 (0.38%) RDBMS
5 2 (0.38%) MySQL
6 1 (0.19%) FileMaker
6 1 (0.19%) PostgreSQL
6 1 (0.19%) SQL Server Reporting Services
6 1 (0.19%) Crystal Reports
6 1 (0.19%) MS Access
6 1 (0.19%) Cognos Impromptu
6 1 (0.19%) Oracle ODI
6 1 (0.19%) Oracle Database 11g
6 1 (0.19%) MongoDB
Development Applications
1 4 (0.77%) MSI
2 2 (0.38%) VSS/SourceSafe
2 2 (0.38%) JIRA
3 1 (0.19%) Visual Studio
3 1 (0.19%) Eclipse
3 1 (0.19%) Introscope
General
1 63 (12.07%) Finance
2 23 (4.41%) Telecoms
3 18 (3.45%) Banking
4 11 (2.11%) Back Office
5 6 (1.15%) Retail
5 6 (1.15%) Law
6 5 (0.96%) Legal
7 4 (0.77%) Multimedia
7 4 (0.77%) Advertising
8 2 (0.38%) Publishing
8 2 (0.38%) Manufacturing
9 1 (0.19%) Games
9 1 (0.19%) Military
9 1 (0.19%) Front Office
9 1 (0.19%) Automotive
9 1 (0.19%) Investment Banking
9 1 (0.19%) Local Government
9 1 (0.19%) Corporate Banking
9 1 (0.19%) Marketing
9 1 (0.19%) Online Betting
Libraries, Frameworks & Software Standards
1 7 (1.34%) Web Services
2 4 (0.77%) .NET
3 3 (0.57%) Application Packaging
3 3 (0.57%) Flash
4 2 (0.38%) Middleware
5 1 (0.19%) OLE
5 1 (0.19%) LAMP
5 1 (0.19%) SAP Basis
5 1 (0.19%) Spring
5 1 (0.19%) .NET Framework
5 1 (0.19%) J2EE
5 1 (0.19%) ASP.NET
5 1 (0.19%) XML
5 1 (0.19%) WSDL
5 1 (0.19%) WebSphere MQ
5 1 (0.19%) HTML
5 1 (0.19%) WCF
5 1 (0.19%) WF
5 1 (0.19%) LINQ
5 1 (0.19%) Kafka
Miscellaneous
1 42 (8.05%) Blackberry
2 23 (4.41%) Analytical Skills
3 19 (3.64%) Replication
4 13 (2.49%) Clustering
5 12 (2.30%) Thin Client
5 12 (2.30%) Fat Client
6 11 (2.11%) Management Information System
7 9 (1.72%) NHS
7 9 (1.72%) PDA
7 9 (1.72%) Computer Science
8 8 (1.53%) Video Conferencing
9 4 (0.77%) iPad
9 4 (0.77%) Client/Server
9 4 (0.77%) CLARiiON
10 3 (0.57%) Data Protection Act
11 2 (0.38%) EPoS
11 2 (0.38%) Enterprise Storage
11 2 (0.38%) EqualLogic
12 1 (0.19%) Social Media
12 1 (0.19%) Mobile App
Operating Systems
1 418 (80.08%) Windows
2 233 (44.64%) Windows Server 2008
3 136 (26.05%) Windows Server 2003
4 133 (25.48%) Windows 7
5 112 (21.46%) Windows Server 2012
6 79 (15.13%) Windows XP
7 37 (7.09%) Windows 8
8 29 (5.56%) Linux
9 14 (2.68%) UNIX
10 9 (1.72%) Windows 2000 Server
10 9 (1.72%) Mac OS
11 7 (1.34%) Windows Vista
12 6 (1.15%) Solaris
12 6 (1.15%) Apple iOS
13 5 (0.96%) Red Hat Enterprise Linux
13 5 (0.96%) Android
14 3 (0.57%) Mac OS X
14 3 (0.57%) AIX
14 3 (0.57%) Windows 2000
15 2 (0.38%) VMS
Processes & Methodologies
1 97 (18.58%) ITIL
2 32 (6.13%) Migration
3 22 (4.21%) Service Delivery
4 19 (3.64%) Problem Management
5 18 (3.45%) Change Management
6 17 (3.26%) Service Management
7 15 (2.87%) Disaster Recovery
8 14 (2.68%) Business Continuity
8 14 (2.68%) Incident Management
9 11 (2.11%) Asset Management
10 10 (1.92%) Root Cause Analysis
10 10 (1.92%) Mentoring
11 9 (1.72%) Configuration Management
12 8 (1.53%) ITSM
12 8 (1.53%) Project Management
12 8 (1.53%) Network Management
13 7 (1.34%) Performance Management
13 7 (1.34%) Coaching
14 6 (1.15%) Business Continuity Planning
14 6 (1.15%) PRINCE2
Programming Languages
1 78 (14.94%) SQL
2 35 (6.70%) PowerShell
3 14 (2.68%) VBScript
4 7 (1.34%) VB
5 5 (0.96%) Java
6 4 (0.77%) T-SQL
7 3 (0.57%) Perl
7 3 (0.57%) Shell Script
8 2 (0.38%) PL/SQL
9 1 (0.19%) R
9 1 (0.19%) PHP
9 1 (0.19%) C
9 1 (0.19%) C#
9 1 (0.19%) Python
Qualifications
1 79 (15.13%) Microsoft Certification
2 53 (10.15%) MCSE
3 47 (9.00%) Security Cleared
4 32 (6.13%) Cisco Certification
5 30 (5.75%) SC Cleared
6 29 (5.56%) MCITP
7 26 (4.98%) MCP
8 21 (4.02%) CCNA
9 19 (3.64%) CCNP
9 19 (3.64%) VMware Certified Professional (VCP)
10 18 (3.45%) MCSA
11 14 (2.68%) DV Cleared
12 13 (2.49%) MCTS
13 11 (2.11%) Citrix Certification
14 10 (1.92%) CCA
14 10 (1.92%) ITIL Certification
15 9 (1.72%) A+ Certification
16 8 (1.53%) Degree
17 4 (0.77%) CCEA
18 3 (0.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 35 (6.70%) SLA
2 3 (0.57%) QA
3 1 (0.19%) PCI DSS
System Software
1 294 (56.32%) Active Directory
2 119 (22.80%) VMware Infrastructure
3 66 (12.64%) Hyper-V
4 62 (11.88%) XenApp
5 34 (6.51%) vSphere
6 31 (5.94%) XenDesktop
7 19 (3.64%) VMware ESX
8 18 (3.45%) XenServer
8 18 (3.45%) Citrix Presentation Server
9 13 (2.49%) VMware Server
10 12 (2.30%) Terminal Services
11 9 (1.72%) Microsoft App-V
11 9 (1.72%) Forefront TMG
12 8 (1.53%) UAG
12 8 (1.53%) VMware ESXi
12 8 (1.53%) Xen
12 8 (1.53%) NLBS
13 6 (1.15%) ISA Server
14 4 (0.77%) MetaFrame
14 4 (0.77%) Novell eDirectory
Systems Management
1 87 (16.67%) SCCM
2 30 (5.75%) SCOM
3 27 (5.17%) Backup Exec
4 18 (3.45%) NetBackup
5 15 (2.87%) Norton AntiVirus
6 10 (1.92%) WSUS
7 8 (1.53%) ARCserve
8 6 (1.15%) HP SIM
9 5 (0.96%) FortiGate
10 4 (0.77%) Tivoli
11 3 (0.57%) Systems Management Server (SMS)
11 3 (0.57%) Foglight
11 3 (0.57%) Tivoli Endpoint Manager
12 2 (0.38%) Cisco UCCX
12 2 (0.38%) SolarWinds Orion
12 2 (0.38%) PureDisk
12 2 (0.38%) Nagios
12 2 (0.38%) Tivoli Storage Manager
13 1 (0.19%) CA SiteMinder
13 1 (0.19%) Oracle Enterprise Manager
Vendors
1 284 (54.41%) VMware
2 207 (39.66%) Microsoft
3 169 (32.38%) Citrix
4 108 (20.69%) Cisco
5 57 (10.92%) HP
6 37 (7.09%) NetApp
7 34 (6.51%) Symantec
8 32 (6.13%) Dell
9 20 (3.83%) CheckPoint
10 18 (3.45%) EMC
11 16 (3.07%) Lotus
12 14 (2.68%) SolarWinds
13 13 (2.49%) Veeam
13 13 (2.49%) Juniper
13 13 (2.49%) McAfee
14 12 (2.30%) Oracle
15 10 (1.92%) AppSense
16 8 (1.53%) F5
17 7 (1.34%) 3PAR
17 7 (1.34%) Kaspersky
London
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Rate: £0.00 - £300 per day
Posted: 4 days ago
Devon
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Posted: 4 days ago
Halifax, West Yorkshire
X4 Group
Rate: £225 - 250 per day
Posted: 4 days ago
Sittingbourne, Kent
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 - £275.00 per day + Negotiable
Posted: 5 days ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £220 - £230 per day
Posted: 5 days ago
City of London
iKonnect
Rate: £550 - £585 per day
Posted: 5 days ago
Brentford
Claremont Consulting Limited
Rate: £300 - £380 per day
Posted: 9 days ago
West London
Eaglecliff
Rate: From £38,000 to £48,000 per annum + Benefits
Posted: 9 days ago
West London
Computer Futures
Rate: competitive
Posted: 22 days ago
Birmingham
Computer Futures
Rate: competitive
Posted: 24 days ago
Manchester
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Birmingham
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Rate: competitive
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