The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 342 353 325
Rank change year-on-year
+11 -28
Contract jobs requiring a 3rd Line Support 261 230 273
As % of all contract IT jobs located in England 0.50% 0.48% 0.52%
As % of the Job Titles category 0.55% 0.51% 0.56%
Number of daily rates quoted 159 120 123
Average daily rate
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of your Daily Rate
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£273 £275 £275
Average daily rate % change year-on-year
-0.90% -
90% offered a daily rate of more than £175 £190 £180
10% offered a daily rate of more than £375 £332 £375
UK excluding London average daily rate £250 £255 £260
% change year-on-year
-1.96% -1.92%
Number of hourly rates quoted 27 29 35
Average hourly rate £21.50 £22.50 £22.50
Average hourly rate % change year-on-year
-4.44% -
90% offered a hourly rate of more than £15.90 £17.00 £16.58
10% offered a hourly rate of more than £33.29 £26.00 £26.00
UK excluding London average hourly rate £20.85 £22.50 £21.00
% change year-on-year
-7.32% +7.14%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 19 September 2014.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 19 September 2014.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 89 £300 +9.09% 30
South East -11 47 £263 +2.94% 23
South West -26 30 £250 -4.76% 11
West Midlands -7 27 £240 -10.69% 4
North West +6 24 £223 -25.83% 12
East of England -24 18 £225 +2.27% 8
East Midlands +11 12 £200 -11.11% 10
Yorkshire +4 11 £269 +34.37% 2
North East -33 5 £250 -7.40% 2
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 414 (78.11%) Windows
2 309 (58.30%) Active Directory
3 244 (46.04%) VMware
4 228 (43.02%) Windows Server 2008
5 216 (40.75%) Microsoft
6 196 (36.98%) MS Exchange
7 154 (29.06%) Windows 7
8 140 (26.42%) Citrix
9 138 (26.04%) Windows Server 2003
10 109 (20.57%) Exchange Server 2010
11 104 (19.62%) Cisco
12 96 (18.11%) ITIL
13 91 (17.17%) VMware Infrastructure
14 85 (16.04%) Windows XP
15 81 (15.28%) SAN
16 79 (14.91%) MS Office
17 78 (14.72%) SQL
18 76 (14.34%) Microsoft Certification
18 76 (14.34%) Windows Server 2012
19 72 (13.58%) DNS
20 70 (13.21%) WAN
20 70 (13.21%) Firewall
21 68 (12.83%) SCCM
21 68 (12.83%) LAN
22 63 (11.89%) SQL Server
23 58 (10.94%) TCP/IP
24 56 (10.57%) Finance
25 54 (10.19%) MCSE
25 54 (10.19%) MS Excel
26 52 (9.81%) Exchange Server 2007

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 196 (36.98%) MS Exchange
2 109 (20.57%) Exchange Server 2010
3 52 (9.81%) Exchange Server 2007
4 50 (9.43%) Exchange Server 2003
5 43 (8.11%) SharePoint
6 29 (5.47%) IIS
7 25 (4.72%) Blackberry Enterprise Server
8 16 (3.02%) Lync
9 15 (2.83%) IBM Notes
10 11 (2.08%) Exchange Server 2013
11 5 (0.94%) Apache
12 4 (0.75%) Exchange Server 2000
13 3 (0.57%) Lotus Domino
13 3 (0.57%) SharePoint 2010
14 2 (0.38%) SharePoint Server
14 2 (0.38%) GlassFish
14 2 (0.38%) Oracle Service Bus
14 2 (0.38%) SAS
14 2 (0.38%) WebLogic
14 2 (0.38%) SharePoint 2013
Applications
1 79 (14.91%) MS Office
2 54 (10.19%) MS Excel
3 4 (0.75%) MS Visio
4 3 (0.57%) MS PowerPoint
5 1 (0.19%) MS Project
5 1 (0.19%) AutoCAD
5 1 (0.19%) MicroStation
Business Applications
1 7 (1.32%) Dynamics AX
2 1 (0.19%) Agresso
2 1 (0.19%) Cognos Planning
2 1 (0.19%) SAP ERP
2 1 (0.19%) assyst
2 1 (0.19%) Academy Housing
2 1 (0.19%) Academy Revenues and Benefits
Cloud Services
1 37 (6.98%) Office 365
2 3 (0.57%) Microsoft Azure
3 1 (0.19%) Amazon AWS
Communications & Networking
1 81 (15.28%) SAN
2 72 (13.58%) DNS
3 70 (13.21%) WAN
3 70 (13.21%) Firewall
4 68 (12.83%) LAN
5 58 (10.94%) TCP/IP
6 46 (8.68%) DHCP
7 21 (3.96%) VoIP
8 20 (3.77%) VLAN
9 19 (3.58%) VPN
10 17 (3.21%) NAS
11 12 (2.26%) Internet
12 10 (1.89%) iSCSI
12 10 (1.89%) Wi-Fi
12 10 (1.89%) MPLS
13 8 (1.51%) Network Security
14 7 (1.32%) Wireless
14 7 (1.32%) DSL
14 7 (1.32%) BIG-IP
15 5 (0.94%) LDAP
Database & Business Intelligence
1 63 (11.89%) SQL Server
2 24 (4.53%) SQL Server 2008
3 15 (2.83%) SQL Server 2005
4 6 (1.13%) Oracle Database
5 5 (0.94%) Oracle Database 11g
6 4 (0.75%) Cognos Impromptu
6 4 (0.75%) Crystal Reports
7 3 (0.57%) SQL Server 2012
8 2 (0.38%) Oracle9i Database
8 2 (0.38%) MySQL
8 2 (0.38%) RDBMS
8 2 (0.38%) Oracle Database 10g
8 2 (0.38%) Relational Database
9 1 (0.19%) PowerCenter
9 1 (0.19%) Data Warehouse
9 1 (0.19%) MongoDB
9 1 (0.19%) Oracle ODI
9 1 (0.19%) QlikView
Development Applications
1 2 (0.38%) VSS/SourceSafe
2 1 (0.19%) Visual Studio
2 1 (0.19%) Introscope
2 1 (0.19%) ProC
2 1 (0.19%) MSI
2 1 (0.19%) JIRA
General
1 56 (10.57%) Finance
2 15 (2.83%) Banking
3 12 (2.26%) Back Office
4 11 (2.08%) Telecoms
5 6 (1.13%) Law
6 5 (0.94%) Legal
7 2 (0.38%) Retail
7 2 (0.38%) Retail Banking
7 2 (0.38%) Advertising
7 2 (0.38%) Front Office
8 1 (0.19%) Publishing
8 1 (0.19%) Military
8 1 (0.19%) Corporate Banking
8 1 (0.19%) Multimedia
8 1 (0.19%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.13%) Web Services
2 5 (0.94%) Application Packaging
3 4 (0.75%) .NET
4 3 (0.57%) XML
5 2 (0.38%) Middleware
5 2 (0.38%) Flash
5 2 (0.38%) J2EE
5 2 (0.38%) WSDL
6 1 (0.19%) HTML
6 1 (0.19%) ASP.NET
6 1 (0.19%) EDI
6 1 (0.19%) SAP Basis
6 1 (0.19%) EDIFACT
6 1 (0.19%) Kafka
6 1 (0.19%) SAP PI
6 1 (0.19%) .NET Framework
6 1 (0.19%) WCF
6 1 (0.19%) WF
6 1 (0.19%) Spring
6 1 (0.19%) XMPP
Miscellaneous
1 48 (9.06%) Blackberry
2 15 (2.83%) Fat Client
2 15 (2.83%) Thin Client
3 14 (2.64%) Analytical Skills
4 10 (1.89%) Replication
4 10 (1.89%) NHS
5 9 (1.70%) Management Information System
5 9 (1.70%) PDA
6 8 (1.51%) Clustering
7 6 (1.13%) Computer Science
8 5 (0.94%) iPad
8 5 (0.94%) iPhone
9 3 (0.57%) CLARiiON
9 3 (0.57%) Hedge funds
9 3 (0.57%) Video Conferencing
9 3 (0.57%) Data Protection Act
10 2 (0.38%) EqualLogic
10 2 (0.38%) Enterprise Software
10 2 (0.38%) Firmware
11 1 (0.19%) EPoS
Operating Systems
1 414 (78.11%) Windows
2 228 (43.02%) Windows Server 2008
3 154 (29.06%) Windows 7
4 138 (26.04%) Windows Server 2003
5 85 (16.04%) Windows XP
6 76 (14.34%) Windows Server 2012
7 49 (9.25%) Windows 8
8 31 (5.85%) Linux
9 23 (4.34%) UNIX
10 10 (1.89%) Windows 2000 Server
11 9 (1.70%) Mac OS
12 8 (1.51%) Apple iOS
12 8 (1.51%) Mac OS X
13 7 (1.32%) Android
14 6 (1.13%) Solaris
15 4 (0.75%) Windows 2000
16 3 (0.57%) Windows Phone
16 3 (0.57%) Windows Vista
17 2 (0.38%) Red Hat Enterprise Linux
18 1 (0.19%) VMS
Processes & Methodologies
1 96 (18.11%) ITIL
2 30 (5.66%) Migration
3 20 (3.77%) Service Management
4 18 (3.40%) Problem Management
4 18 (3.40%) Capacity Planning
5 16 (3.02%) Service Delivery
6 15 (2.83%) Disaster Recovery
6 15 (2.83%) Business Continuity
7 14 (2.64%) Change Management
8 10 (1.89%) Incident Management
8 10 (1.89%) PRINCE2
9 9 (1.70%) Project Management
9 9 (1.70%) Root Cause Analysis
10 7 (1.32%) ITSM
10 7 (1.32%) Performance Monitoring
11 6 (1.13%) Performance Management
11 6 (1.13%) Change Control
11 6 (1.13%) Performance Tuning
12 5 (0.94%) BCP
12 5 (0.94%) Business Continuity Planning
Programming Languages
1 78 (14.72%) SQL
2 18 (3.40%) PowerShell
3 13 (2.45%) VBScript
4 8 (1.51%) VB
4 8 (1.51%) Perl
5 5 (0.94%) T-SQL
5 5 (0.94%) Java
6 4 (0.75%) PL/SQL
7 2 (0.38%) Shell Script
7 2 (0.38%) PHP
8 1 (0.19%) C
8 1 (0.19%) C#
8 1 (0.19%) Python
8 1 (0.19%) R
Qualifications
1 76 (14.34%) Microsoft Certification
2 54 (10.19%) MCSE
3 42 (7.92%) Security Cleared
4 36 (6.79%) SC Cleared
5 31 (5.85%) Cisco Certification
6 29 (5.47%) MCITP
7 27 (5.09%) MCP
8 23 (4.34%) CCNA
9 17 (3.21%) CCNP
10 16 (3.02%) MCSA
10 16 (3.02%) VMware Certified Professional (VCP)
11 15 (2.83%) MCTS
12 13 (2.45%) Citrix Certification
13 12 (2.26%) CCA
14 6 (1.13%) DV Cleared
14 6 (1.13%) ITIL Certification
14 6 (1.13%) A+ Certification
15 5 (0.94%) CCSA
16 4 (0.75%) Degree
16 4 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 28 (5.28%) SLA
2 2 (0.38%) PCI DSS
System Software
1 309 (58.30%) Active Directory
2 91 (17.17%) VMware Infrastructure
3 51 (9.62%) XenApp
4 40 (7.55%) Hyper-V
5 28 (5.28%) XenDesktop
6 27 (5.09%) vSphere
7 22 (4.15%) VMware ESX
7 22 (4.15%) XenServer
8 14 (2.64%) Terminal Services
9 11 (2.08%) VMware Server
10 10 (1.89%) Citrix Presentation Server
10 10 (1.89%) VMware ESXi
10 10 (1.89%) Microsoft App-V
11 7 (1.32%) NLBS
12 5 (0.94%) MetaFrame
12 5 (0.94%) ISA Server
12 5 (0.94%) UAG
13 4 (0.75%) Xen
13 4 (0.75%) Novell eDirectory
13 4 (0.75%) Terminal Server
Systems Management
1 68 (12.83%) SCCM
2 31 (5.85%) Backup Exec
3 13 (2.45%) NetBackup
3 13 (2.45%) SCOM
4 10 (1.89%) ARCserve
5 9 (1.70%) WSUS
6 6 (1.13%) Norton AntiVirus
7 5 (0.94%) HP SIM
8 3 (0.57%) Systems Management Server (SMS)
8 3 (0.57%) FortiGate
9 2 (0.38%) HP Data Protector
9 2 (0.38%) Tivoli Endpoint Manager
9 2 (0.38%) MOM
9 2 (0.38%) Nagios
9 2 (0.38%) Oracle Enterprise Manager
10 1 (0.19%) SCSM
10 1 (0.19%) Symantec Endpoint Protection
10 1 (0.19%) DameWare
10 1 (0.19%) MIMEsweeper
10 1 (0.19%) CA SiteMinder
Vendors
1 244 (46.04%) VMware
2 216 (40.75%) Microsoft
3 140 (26.42%) Citrix
4 104 (19.62%) Cisco
5 46 (8.68%) HP
6 32 (6.04%) Dell
7 25 (4.72%) Symantec
8 21 (3.96%) NetApp
8 21 (3.96%) CheckPoint
9 18 (3.40%) Oracle
10 17 (3.21%) EMC
11 16 (3.02%) Lotus
12 14 (2.64%) Juniper
13 10 (1.89%) Apple
14 9 (1.70%) Avaya
14 9 (1.70%) Veeam
14 9 (1.70%) SolarWinds
15 7 (1.32%) McAfee
16 6 (1.13%) Sophos
16 6 (1.13%) Remedy
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Opus Recruitment Solutions Ltd
Rate: £175 to £225 per day
Posted: 22 hours ago
Loughborough, Leicestershire
Senitor Associates
Rate: £20 - £28 per hour
Posted: 23 hours ago
Derbyshire
Senitor Associates
Rate: £16 - £22 per hour
Posted: 23 hours ago
West Sussex
Comtecs
Rate: £375 - £400 Per Day
Posted: 2 days ago
City, London
Experis Ltd
Rate: £270.00 - £297.00 per day
Posted: 2 days ago
London
Experis Ltd
Rate: £350 - £380 per annum
Posted: 2 days ago
Preston
Reed Technology - UK Posting Account
Rate: £15 - £15.50 per hour
Posted: 3 days ago
Guildford
Computer Futures
Rate: competitive
Posted: 3 days ago
Birmingham
Reed Technology - UK Posting Account
Rate: £450 per day
Posted: 3 days ago
Nottingham
Computer Futures
Rate: competitive
Posted: 3 days ago
Hampshire
Synergize Consulting
Posted: 3 days ago
Warwickshire
Consult Solutions
Rate: £270 - £350 per day
Posted: 3 days ago
Salisbury, Wiltshire
Sanderson
Rate: £350 per annum
Posted: 3 days ago
London
Computer Futures
Rate: competitive
Posted: 4 days ago
Nottinghamshire
Computer Futures
Rate: competitive
Posted: 4 days ago
Surrey
Sanderson
Posted: 4 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £250 - £300 per day
Posted: 5 days ago
Hayes, Middlesex
Capita Resourcing - IT Resourcing
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London
Cyber Team
Rate: From £230 to £260 per day 3 Months Contract
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London
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