The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 325 342 352
Rank change year-on-year
+17 +10
Contract jobs requiring a 3rd Line Support 306 260 235
As % of all contract IT jobs located in England 0.58% 0.52% 0.49%
As % of the Job Titles category 0.62% 0.56% 0.53%
Number of daily rates quoted 192 162 123
Average daily rate
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of your Daily Rate
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£290 £250 £275
Average daily rate % change year-on-year
+15.85% -9.09%
90% offered a daily rate of more than £190 £175 £200
10% offered a daily rate of more than £375 £372 £346
UK excluding London average daily rate £276 £235 £275
% change year-on-year
+17.55% -14.54%
Number of hourly rates quoted 26 22 33
Average hourly rate £22.50 £21.50 £22.50
Average hourly rate % change year-on-year
+4.65% -4.44%
90% offered a hourly rate of more than £18.83 £16.58 £17.10
10% offered a hourly rate of more than £30.00 £36.38 £27.50
UK excluding London average hourly rate £22.50 £20.85 £22.50
% change year-on-year
+7.90% -7.32%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49336 46518 44681
As % of all contract IT jobs located in England 92.83% 92.45% 92.90%
Number of daily rates quoted 32059 28699 27154
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1841 1961
Average hourly rate £17.25 £16.84 £17.50
Average hourly rate % change year-on-year
+2.43% -3.77%
90% offered a hourly rate of more than £11.00 £10.57 £11.00
10% offered a hourly rate of more than £42.50 £39.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the England region.

3rd Line Support Daily Rate Trend in England

3rd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 28 August 2015.

3rd Line Support Daily Rate Histogram in England

3rd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the England region.

3rd Line Support Hourly Rate Trend in England

3rd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the England region over the 3 months to 28 August 2015.

3rd Line Support Hourly Rate Histogram in England

3rd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 124 £300 - 20
South East +10 71 £308 +29.47% 18
North West -25 33 £300 +18.11% 17
South West -2 26 £205 -18.00% 2
Yorkshire -22 20 £250 -6.97% 5
East of England -14 16 £250 +20.48% 1
West Midlands -20 12 £335 +39.58% 5
East Midlands -18 4 £275 +26.43% 4
North East -29 1 - -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 445 (76.59%) Windows
2 343 (59.04%) Active Directory
3 319 (54.91%) VMware
4 242 (41.65%) Windows Server 2008
5 219 (37.69%) MS Exchange
6 212 (36.49%) Microsoft
7 174 (29.95%) Citrix
8 162 (27.88%) Windows Server 2012
9 144 (24.78%) VMware Infrastructure
10 120 (20.65%) SQL
11 118 (20.31%) Windows Server 2003
11 118 (20.31%) SCCM
12 117 (20.14%) Exchange Server 2010
12 117 (20.14%) Cisco
13 109 (18.76%) Windows 7
14 108 (18.59%) SAN
15 102 (17.56%) ITIL
16 97 (16.70%) DNS
17 85 (14.63%) Hyper-V
18 82 (14.11%) Firewall
19 79 (13.60%) LAN
19 79 (13.60%) WAN
19 79 (13.60%) DHCP
19 79 (13.60%) XenApp
20 72 (12.39%) Microsoft Certification
21 71 (12.22%) MS Office
22 70 (12.05%) SQL Server
22 70 (12.05%) MS Excel
22 70 (12.05%) vSphere
23 66 (11.36%) PowerShell

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT contractor jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 219 (37.69%) MS Exchange
2 117 (20.14%) Exchange Server 2010
3 64 (11.02%) SharePoint
4 62 (10.67%) IIS
5 61 (10.50%) Lync
6 55 (9.47%) Exchange Server 2013
7 38 (6.54%) Blackberry Enterprise Server
8 36 (6.20%) Exchange Server 2007
9 29 (4.99%) Exchange Server 2003
10 13 (2.24%) SharePoint 2013
11 8 (1.38%) SharePoint 2010
12 4 (0.69%) Exchange Server 2000
12 4 (0.69%) BizTalk Server
13 3 (0.52%) Apache
14 2 (0.34%) WorkSite
14 2 (0.34%) CMS
14 2 (0.34%) Oracle Service Bus
15 1 (0.17%) MS Project Server
15 1 (0.17%) Office Communications Server
15 1 (0.17%) Tomcat
Applications
1 71 (12.22%) MS Office
2 70 (12.05%) MS Excel
3 2 (0.34%) MS Project
3 2 (0.34%) Spreadsheet
4 1 (0.17%) AutoCAD
4 1 (0.17%) MS PowerPoint
Business Applications
1 9 (1.55%) Dynamics CRM
2 3 (0.52%) SAP CRM
3 1 (0.17%) SAP Oil and Gas
3 1 (0.17%) Line 500
3 1 (0.17%) Remedy ITSM
Cloud Services
1 50 (8.61%) Office 365
2 13 (2.24%) Microsoft Azure
3 8 (1.38%) Amazon AWS
4 3 (0.52%) PaaS
5 2 (0.34%) Virtual Private Cloud
5 2 (0.34%) Mimecast
5 2 (0.34%) IaaS
6 1 (0.17%) Google Cloud Platform
6 1 (0.17%) SaaS
Communications & Networking
1 108 (18.59%) SAN
2 97 (16.70%) DNS
3 82 (14.11%) Firewall
4 79 (13.60%) WAN
4 79 (13.60%) LAN
4 79 (13.60%) DHCP
5 40 (6.88%) TCP/IP
6 36 (6.20%) VPN
7 26 (4.48%) MPLS
8 25 (4.30%) VoIP
9 17 (2.93%) Wireless
9 17 (2.93%) VLAN
10 16 (2.75%) BIG-IP
11 14 (2.41%) Internet
12 12 (2.07%) DSL
13 11 (1.89%) Wi-Fi
13 11 (1.89%) NAS
14 10 (1.72%) NetScaler
14 10 (1.72%) Network Security
14 10 (1.72%) WLAN
Database & Business Intelligence
1 70 (12.05%) SQL Server
2 18 (3.10%) SQL Server 2008
3 13 (2.24%) SQL Server 2005
4 11 (1.89%) SQL Server 2012
5 6 (1.03%) MySQL
6 4 (0.69%) JasperReports
6 4 (0.69%) Crystal Reports
7 2 (0.34%) BusinessObjects
7 2 (0.34%) DB2
7 2 (0.34%) SQL Server Integration Services
8 1 (0.17%) Hadoop
8 1 (0.17%) Big Data
8 1 (0.17%) Sybase ASE
8 1 (0.17%) IDOL
8 1 (0.17%) PostgreSQL
8 1 (0.17%) SQL Server Reporting Services
Development Applications
1 3 (0.52%) Ant
1 3 (0.52%) Octopus Deploy
2 1 (0.17%) Visual Studio
2 1 (0.17%) MSI
2 1 (0.17%) Bugzilla
2 1 (0.17%) JIRA
2 1 (0.17%) Trac
General
1 42 (7.23%) Finance
2 20 (3.44%) Telecoms
3 12 (2.07%) Law
3 12 (2.07%) Retail
4 11 (1.89%) Banking
5 7 (1.20%) Back Office
6 4 (0.69%) Advertising
6 4 (0.69%) Marketing
7 3 (0.52%) Legal
7 3 (0.52%) Manufacturing
8 2 (0.34%) Automotive
8 2 (0.34%) Financial Institution
8 2 (0.34%) Online Betting
9 1 (0.17%) Electronics
9 1 (0.17%) German Language
9 1 (0.17%) Publishing
9 1 (0.17%) Military
9 1 (0.17%) Billing
9 1 (0.17%) General Ledger
9 1 (0.17%) Local Government
Libraries, Frameworks & Software Standards
1 7 (1.20%) Application Packaging
2 5 (0.86%) Middleware
3 4 (0.69%) LAMP
3 4 (0.69%) Web Services
4 3 (0.52%) 802.1X
5 2 (0.34%) X-Windows
5 2 (0.34%) XML
5 2 (0.34%) HTML
5 2 (0.34%) .NET
6 1 (0.17%) COM
6 1 (0.17%) CSS
6 1 (0.17%) SOAP
6 1 (0.17%) ODBC
6 1 (0.17%) WSDL
6 1 (0.17%) OLE
6 1 (0.17%) OLE DB
Miscellaneous
1 45 (7.75%) Blackberry
2 31 (5.34%) Data Centre
3 26 (4.48%) Clustering
4 16 (2.75%) Analytical Skills
5 12 (2.07%) Fat Client
5 12 (2.07%) Management Information System
5 12 (2.07%) Replication
5 12 (2.07%) Thin Client
6 10 (1.72%) NHS
7 8 (1.38%) PKI
8 7 (1.20%) Client/Server
9 4 (0.69%) Fixed Income
9 4 (0.69%) Mainframe
10 3 (0.52%) iPad
10 3 (0.52%) iPhone
11 2 (0.34%) Video Conferencing
11 2 (0.34%) Data Extraction
11 2 (0.34%) Enterprise Storage
11 2 (0.34%) CMDB
11 2 (0.34%) Informatics
Operating Systems
1 445 (76.59%) Windows
2 242 (41.65%) Windows Server 2008
3 162 (27.88%) Windows Server 2012
4 118 (20.31%) Windows Server 2003
5 109 (18.76%) Windows 7
6 42 (7.23%) Linux
7 34 (5.85%) Windows XP
8 20 (3.44%) Windows 8
9 15 (2.58%) UNIX
10 9 (1.55%) Windows 2000 Server
11 7 (1.20%) Windows 2000
11 7 (1.20%) Solaris
12 6 (1.03%) Android
13 5 (0.86%) Windows Vista
14 4 (0.69%) Windows NT
14 4 (0.69%) Red Hat Enterprise Linux
15 2 (0.34%) Apple iOS
15 2 (0.34%) SUSE Linux Enterprise Server
15 2 (0.34%) SUSE
15 2 (0.34%) Windows Mobile
Processes & Methodologies
1 102 (17.56%) ITIL
2 39 (6.71%) Migration
3 34 (5.85%) Problem Management
4 32 (5.51%) Disaster Recovery
5 26 (4.48%) Change Management
6 25 (4.30%) Service Delivery
7 23 (3.96%) Service Management
8 21 (3.61%) Performance Management
9 18 (3.10%) Business Continuity
10 15 (2.58%) ITSM
11 14 (2.41%) BCP
11 14 (2.41%) Business Continuity Planning
12 13 (2.24%) Project Management
13 12 (2.07%) CRM
13 12 (2.07%) Root Cause Analysis
14 11 (1.89%) Kalman Filter
15 10 (1.72%) Performance Monitoring
15 10 (1.72%) Information Security
16 9 (1.55%) Software Deployment
16 9 (1.55%) Capacity Planning
Programming Languages
1 120 (20.65%) SQL
2 66 (11.36%) PowerShell
3 27 (4.65%) VBScript
4 15 (2.58%) VB
5 11 (1.89%) T-SQL
6 8 (1.38%) Shell Script
7 5 (0.86%) Java
8 4 (0.69%) Python
9 3 (0.52%) JavaScript
10 2 (0.34%) C
11 1 (0.17%) C#
11 1 (0.17%) COBOL
11 1 (0.17%) Perl
11 1 (0.17%) Bash Shell
Qualifications
1 72 (12.39%) Microsoft Certification
2 53 (9.12%) MCSE
3 48 (8.26%) Security Cleared
4 44 (7.57%) Cisco Certification
5 41 (7.06%) SC Cleared
6 32 (5.51%) CCNA
7 24 (4.13%) MCSA
8 19 (3.27%) MCITP
8 19 (3.27%) VMware Certified Professional (VCP)
9 15 (2.58%) CCNP
10 14 (2.41%) MCP
11 12 (2.07%) CCA
11 12 (2.07%) Citrix Certification
12 8 (1.38%) Degree
13 5 (0.86%) DV Cleared
13 5 (0.86%) CCEE
14 4 (0.69%) A+ Certification
14 4 (0.69%) Network+ Certification
14 4 (0.69%) HND
14 4 (0.69%) CCIE
Quality Assurance & Compliance
1 28 (4.82%) SLA
2 8 (1.38%) ISO/IEC 27001
3 2 (0.34%) QA
4 1 (0.17%) PCI DSS
System Software
1 343 (59.04%) Active Directory
2 144 (24.78%) VMware Infrastructure
3 85 (14.63%) Hyper-V
4 79 (13.60%) XenApp
5 70 (12.05%) vSphere
6 26 (4.48%) XenDesktop
6 26 (4.48%) VMware ESX
7 20 (3.44%) VMware ESXi
8 13 (2.24%) NLBS
8 13 (2.24%) Citrix Presentation Server
9 12 (2.07%) Xen
10 11 (1.89%) Microsoft App-V
11 9 (1.55%) XenServer
12 8 (1.38%) VMware Workstation
13 7 (1.20%) vCloud
14 6 (1.03%) UAG
14 6 (1.03%) Terminal Services
14 6 (1.03%) ISA Server
15 5 (0.86%) Forefront TMG
16 3 (0.52%) DFS Replication
Systems Management
1 118 (20.31%) SCCM
2 51 (8.78%) SCOM
3 32 (5.51%) WSUS
4 19 (3.27%) Backup Exec
5 14 (2.41%) NetBackup
6 8 (1.38%) Nagios
7 7 (1.20%) SCDPM
7 7 (1.20%) Forefront Identity Manager
7 7 (1.20%) SCVMM
7 7 (1.20%) SolarWinds Orion
8 6 (1.03%) Symantec Enterprise Vault
8 6 (1.03%) Tivoli
8 6 (1.03%) Systems Management Server (SMS)
9 5 (0.86%) HP Data Protector
9 5 (0.86%) AirWatch
10 4 (0.69%) McAfee ePO
10 4 (0.69%) OVSD
11 3 (0.52%) ARCserve
11 3 (0.52%) Icinga
12 2 (0.34%) vMotion
Vendors
1 319 (54.91%) VMware
2 212 (36.49%) Microsoft
3 174 (29.95%) Citrix
4 117 (20.14%) Cisco
5 56 (9.64%) HP
6 28 (4.82%) CheckPoint
7 23 (3.96%) NetApp
8 22 (3.79%) Sophos
9 21 (3.61%) Dell
10 20 (3.44%) Symantec
11 18 (3.10%) McAfee
12 16 (2.75%) Juniper
13 12 (2.07%) EMC
13 12 (2.07%) Oracle
13 12 (2.07%) SolarWinds
14 11 (1.89%) F5
14 11 (1.89%) Avaya
15 10 (1.72%) IBM
15 10 (1.72%) Veeam
16 7 (1.20%) Polycom
Yorkshire
People Source Consulting
Rate: £250.00 - £300.00 per day
Posted: Yesterday
Manchester, Lancashire
Randstad Technologies
Rate: £300 - £350 per day
Posted: 2 days ago
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £300 - £400 per day
Posted: 3 days ago
Plymouth, Devon
Senitor Associates
Rate: £250 - £300 per day
Posted: 3 days ago
Crewe, Cheshire
Senitor Associates
Rate: £16 - £23 per hour
Posted: 3 days ago
East London
Lorien Resourcing
Rate: £21 per hour
Posted: 3 days ago
Southport
Computer Futures
Rate: £13 - £15 per hour + competitive
Posted: 3 days ago
London
Austin Fraser
Rate: £280 - £300 per day
Posted: 4 days ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Rate: £250 per day
Posted: 4 days ago
Farnborough, Hampshire
Energon People
Rate: £300 - £400 per day
Posted: 4 days ago
Reading
Computer Futures
Rate: £230 - £330 per day + competitive
Posted: 8 days ago
Lancashire
Computer Futures
Rate: £18 - £22 per day + competitive
Posted: 16 days ago
London
Austin Fraser Limited
Posted: 16 days ago
London
Hays IT - Uk Posting account
Rate: £200.00 - £220.00 per day
Posted: 18 days ago
Manchester
Barclay Anderson
Rate: £0 - £250 per day
Posted: 19 days ago