The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 90 89 79
Rank change year-on-year
-1 -10
Contract jobs requiring a Help Desk Support 8 2 5
As % of all contract IT jobs located in the East Midlands 0.49% 0.15% 0.35%
As % of the Job Titles category 0.53% 0.17% 0.38%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £125 £100 £138
% change year-on-year
+25.00% -27.27%
Number of hourly rates quoted 5 0 3
Average hourly rate £10.50 - £8.50
UK excluding London average hourly rate £12.00 £11.00 £11.50
% change year-on-year
+9.09% -4.34%
Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1518 1205 1308
As % of all contract IT jobs located in the East Midlands 93.76% 91.84% 92.70%
Number of daily rates quoted 758 577 626
Average daily rate £320 £325 £313
Average daily rate % change year-on-year
-1.53% +4.00%
90% offered a daily rate of more than £140 £213 £168
10% offered a daily rate of more than £500 £450 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 138 137 115
Average hourly rate £17.50 £14.63 £17.50
Average hourly rate % change year-on-year
+19.65% -16.42%
90% offered a hourly rate of more than £10.00 £10.41 £8.50
10% offered a hourly rate of more than £43.50 £35.00 £44.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Help Desk Support
England

Help Desk Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the East Midlands

Help Desk Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the East Midlands region.

Help Desk Support Daily Rate Trend in the East Midlands

Help Desk Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the East Midlands region.

Help Desk Support Hourly Rate Trend in the East Midlands

Help Desk Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Northamptonshire - 3 - - 1
Nottinghamshire +3 2 - -
Lincolnshire - 2 - - 1
Derbyshire - - - - 1
Help Desk Support
England

Help Desk Support
Top 18 Related IT Skills in the East Midlands

For the 6 months to 16 April 2014, IT contractor jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 7 (58.33%) MS Office
1 7 (58.33%) Windows
2 5 (41.67%) MS Excel
3 3 (25.00%) SLA
3 3 (25.00%) Active Directory
4 2 (16.67%) Microsoft
4 2 (16.67%) Service Management
4 2 (16.67%) Windows 7
5 1 (8.33%) Service Desk Management
5 1 (8.33%) Network Monitoring
5 1 (8.33%) ISO/IEC 27001
5 1 (8.33%) VMware Infrastructure
5 1 (8.33%) Management Information System
5 1 (8.33%) VMware
5 1 (8.33%) Citrix
5 1 (8.33%) Windows XP
5 1 (8.33%) TCP/IP
5 1 (8.33%) VPN

Help Desk Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 16 April 2014, IT contractor jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 7 (58.33%) MS Office
2 5 (41.67%) MS Excel
Communications & Networking
1 1 (8.33%) TCP/IP
1 1 (8.33%) VPN
Miscellaneous
1 1 (8.33%) Management Information System
Operating Systems
1 7 (58.33%) Windows
2 2 (16.67%) Windows 7
3 1 (8.33%) Windows XP
Processes & Methodologies
1 2 (16.67%) Service Management
2 1 (8.33%) Service Desk Management
2 1 (8.33%) Network Monitoring
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 1 (8.33%) ISO/IEC 27001
System Software
1 3 (25.00%) Active Directory
2 1 (8.33%) VMware Infrastructure
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) VMware
2 1 (8.33%) Citrix