The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 76 75 80
Rank change year-on-year
-1 +5
Contract jobs requiring a Help Desk Support 7 5 4
As % of all contract IT jobs located in the East Midlands 0.558% 0.365% 0.287%
As % of the Job Titles category 0.610% 0.389% 0.309%
Number of daily rates quoted 0 0 1
Average daily rate - - £90
UK excluding London average daily rate £100 £138 £100
% change year-on-year
-27.27% +37.50%
Number of hourly rates quoted 1 3 3
Average hourly rate £9.00 £8.50 £10.50
Average hourly rate % change year-on-year
+5.88% -19.04%
UK excluding London average hourly rate £11.80 £11.50 £11.00
% change year-on-year
+2.60% +4.54%
All Job Titles
East Midlands
Contract IT job ads with a match in the
Job Titles category
1147 1285 1294
As % of all contract IT jobs located in the East Midlands 91.47% 93.73% 92.83%
Number of daily rates quoted 513 651 526
Average daily rate £330 £325 £345
Average daily rate % change year-on-year
+1.53% -5.79%
90% offered a daily rate of more than £220 £175 £185
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 130 95 130
Average hourly rate £15.00 £13.50 £21.00
Average hourly rate % change year-on-year
+11.11% -35.71%
90% offered a hourly rate of more than £10.50 £8.50 £10.50
10% offered a hourly rate of more than £32.50 £34.00 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Help Desk Support
England

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support across the East Midlands region as a proportion of the total demand within the Job Titles category.

East Midlands Help Desk Support Jobs Demand Trend

Help Desk Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the East Midlands region.

East Midlands Help Desk Support Daily Rate Trend

Help Desk Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the East Midlands region.

East Midlands Help Desk Support Hourly Rate Trend

Help Desk Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Northamptonshire - 4 - -
Nottinghamshire - 3 - -
Derbyshire - 1 - -
Help Desk Support
England

Help Desk Support
Top 13 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 7 (63.64%) MS Excel
2 6 (54.55%) Windows
3 4 (36.36%) Google
3 4 (36.36%) Google Apps
4 3 (27.27%) Security Cleared
4 3 (27.27%) Windows 7
4 3 (27.27%) Microsoft
5 2 (18.18%) MS Office
5 2 (18.18%) Information Security
5 2 (18.18%) SC Cleared
5 2 (18.18%) DV Cleared
6 1 (9.091%) BC Cleared
6 1 (9.091%) Active Directory

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 7 (63.64%) MS Excel
2 4 (36.36%) Google Apps
3 2 (18.18%) MS Office
Operating Systems
1 6 (54.55%) Windows
2 3 (27.27%) Windows 7
Processes & Methodologies
1 2 (18.18%) Information Security
Qualifications
1 3 (27.27%) Security Cleared
2 2 (18.18%) SC Cleared
2 2 (18.18%) DV Cleared
3 1 (9.091%) BC Cleared
System Software
1 1 (9.091%) Active Directory
Vendors
1 4 (36.36%) Google
2 3 (27.27%) Microsoft