The statistics below represent IT jobs advertised across the East Midlands region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 161 165 170
Rank change year-on-year
+4 +5
Permanent jobs requiring a Help Desk Support 17 18 16
As % of all permanent IT jobs located in the East Midlands 0.51% 0.49% 0.43%
As % of the Job Titles category 0.52% 0.51% 0.44%
Number of salaries quoted 15 16 16
Median salary £21,500 £18,375 £23,000
Median salary % change year-on-year
+17.00% -20.10%
90% offered a salary of more than £18,000 £17,625 £16,750
10% offered a salary of more than £23,000 £20,000 £35,000
UK excluding London median salary £21,500 £22,500 £22,500
% change year-on-year
-4.44% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3241 3550 3674
As % of all permanent IT jobs located in the East Midlands 97.74% 97.45% 98.16%
Number of salaries quoted 2575 2931 3074
Median salary £40,000 £38,000 £37,500
Median salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £23,159 £23,500 £23,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the East Midlands

Help Desk Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East Midlands region.

Help Desk Support Salary Trend in the East Midlands

Help Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -1 6 £20,500 +12.32%
Leicestershire -2 5 £21,500 +19.44%
Lincolnshire - 4 £20,000 -
Derbyshire +19 1 - -
Nottinghamshire +12 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 July 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Help Desk Support in the job title.

1 14 (58.33%) Windows
2 12 (50.00%) MS Office
2 12 (50.00%) ITIL
2 12 (50.00%) Active Directory
3 9 (37.50%) Microsoft
4 6 (25.00%) Windows 7
4 6 (25.00%) ERP
5 4 (16.67%) Windows Server 2012
6 3 (12.50%) Line Management
6 3 (12.50%) IBM Notes
6 3 (12.50%) MS Excel
6 3 (12.50%) ITIL Certification
6 3 (12.50%) Lotus
6 3 (12.50%) SCCM
7 2 (8.33%) ITIL V2
7 2 (8.33%) Windows Server 2008
7 2 (8.33%) LANDesk
7 2 (8.33%) Windows Server 2003
7 2 (8.33%) SQL
7 2 (8.33%) SLA
7 2 (8.33%) Service Management
7 2 (8.33%) Finance
7 2 (8.33%) Windows Server
8 1 (4.17%) Office 365
8 1 (4.17%) VMware
8 1 (4.17%) Citrix
8 1 (4.17%) Sage
8 1 (4.17%) CRM
8 1 (4.17%) MS Exchange
8 1 (4.17%) Business Intelligence

Help Desk Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) IBM Notes
2 1 (4.17%) MS Exchange
Applications
1 12 (50.00%) MS Office
2 3 (12.50%) MS Excel
Cloud Services
1 1 (4.17%) Office 365
General
1 2 (8.33%) Finance
2 1 (4.17%) French Language
Operating Systems
1 14 (58.33%) Windows
2 6 (25.00%) Windows 7
3 4 (16.67%) Windows Server 2012
4 2 (8.33%) Windows Server
4 2 (8.33%) Windows Server 2003
4 2 (8.33%) Windows Server 2008
Processes & Methodologies
1 12 (50.00%) ITIL
2 6 (25.00%) ERP
3 3 (12.50%) Line Management
4 2 (8.33%) ITIL V2
4 2 (8.33%) Service Management
5 1 (4.17%) Business Intelligence
5 1 (4.17%) CRM
Programming Languages
1 2 (8.33%) SQL
Qualifications
1 3 (12.50%) ITIL Certification
2 1 (4.17%) Degree
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 12 (50.00%) Active Directory
2 1 (4.17%) XenApp
Systems Management
1 3 (12.50%) SCCM
Vendors
1 9 (37.50%) Microsoft
2 3 (12.50%) Lotus
3 2 (8.33%) LANDesk
4 1 (4.17%) Citrix
4 1 (4.17%) Sage
4 1 (4.17%) VMware