The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 156 186 156
Rank change year-on-year
+30 -30
Permanent jobs requiring a Help Desk Support 8 5 9
As % of all permanent IT jobs located in the East Midlands 0.25% 0.14% 0.32%
As % of the Job Titles category 0.26% 0.14% 0.33%
Number of salaries quoted 8 5 6
Average salary £21,500 £21,000 £25,000
Average salary % change year-on-year
+2.38% -16.00%
UK excluding London average salary £22,000 £21,500 £21,000
% change year-on-year
+2.32% +2.38%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3079 3500 2760
As % of all permanent IT jobs located in the East Midlands 96.25% 95.65% 96.98%
Number of salaries quoted 2515 2858 2420
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the East Midlands

Help Desk Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East Midlands region.

Help Desk Support Salary Trend in the East Midlands

Help Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +2 3 £23,000 -2.12%
Lincolnshire +5 2 £21,500 +19.44%
Derbyshire - 2 £18,500 - 1
Leicestershire - 2 £18,750 -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (52.38%) MS Office
2 10 (47.62%) Windows
3 9 (42.86%) ITIL
4 7 (33.33%) Microsoft
5 6 (28.57%) MS Excel
5 6 (28.57%) C
5 6 (28.57%) Degree
5 6 (28.57%) SC Cleared
5 6 (28.57%) Security Cleared
5 6 (28.57%) Business Continuity
5 6 (28.57%) ITIL Foundation Certificate
5 6 (28.57%) Analytical Skills
6 5 (23.81%) Cisco
6 5 (23.81%) HND
7 4 (19.05%) Active Directory
7 4 (19.05%) UNIX
8 3 (14.29%) AIX
8 3 (14.29%) SAP
8 3 (14.29%) ITIL Certification
8 3 (14.29%) Tivoli
9 2 (9.52%) Service Delivery
9 2 (9.52%) SQL
9 2 (9.52%) Windows XP
9 2 (9.52%) MS Exchange
9 2 (9.52%) ADSL
9 2 (9.52%) ISDN
9 2 (9.52%) VoIP
10 1 (4.76%) DHCP
10 1 (4.76%) TCP/IP
10 1 (4.76%) DNS

Help Desk Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) MS Exchange
2 1 (4.76%) SharePoint
Applications
1 11 (52.38%) MS Office
2 6 (28.57%) MS Excel
Cloud Services
1 1 (4.76%) Cloud Computing
1 1 (4.76%) Office 365
Communications & Networking
1 2 (9.52%) ADSL
1 2 (9.52%) ISDN
1 2 (9.52%) VoIP
2 1 (4.76%) DHCP
2 1 (4.76%) TCP/IP
2 1 (4.76%) DNS
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 1 (4.76%) Finance
Miscellaneous
1 6 (28.57%) Analytical Skills
Operating Systems
1 10 (47.62%) Windows
2 4 (19.05%) UNIX
3 3 (14.29%) AIX
4 2 (9.52%) Windows XP
5 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 9 (42.86%) ITIL
2 6 (28.57%) Business Continuity
3 2 (9.52%) Service Delivery
4 1 (4.76%) B2B
Programming Languages
1 6 (28.57%) C
2 2 (9.52%) SQL
Qualifications
1 6 (28.57%) Degree
1 6 (28.57%) SC Cleared
1 6 (28.57%) Security Cleared
1 6 (28.57%) ITIL Foundation Certificate
2 5 (23.81%) HND
3 3 (14.29%) ITIL Certification
4 1 (4.76%) VCP4
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 4 (19.05%) Active Directory
Systems Management
1 3 (14.29%) Tivoli
Vendors
1 7 (33.33%) Microsoft
2 5 (23.81%) Cisco
3 3 (14.29%) SAP
4 1 (4.76%) Remedy
4 1 (4.76%) Bomgar
Nottingham, Nottinghamshire
Oscar Associates (UK) Ltd
Salary: £16000 - £25000 per annum + Benefits
Posted: 4 days ago
Derbyshire
Pro-Quest Resourcing Ltd
Salary: 28000-32000 Per Annum
Posted: 11 days ago