The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 169 157 163
Rank change year-on-year
-12 +6
Permanent jobs requiring a Help Desk Support 12 11 9
As % of all permanent IT jobs located in the East Midlands 0.33% 0.35% 0.27%
As % of the Job Titles category 0.34% 0.36% 0.28%
Number of salaries quoted 12 10 8
Average salary £20,250 £20,750 £21,000
Average salary % change year-on-year
-2.40% -1.19%
90% offered a salary of more than £16,150 £18,250 £15,700
10% offered a salary of more than £35,000 £22,875 £22,200
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3504 3035 3177
As % of all permanent IT jobs located in the East Midlands 96.45% 95.26% 96.16%
Number of salaries quoted 2942 2576 2750
Average salary £37,500 £36,500 £37,500
Average salary % change year-on-year
+2.73% -2.66%
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £52,500 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the East Midlands

Help Desk Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East Midlands region.

Help Desk Support Salary Trend in the East Midlands

Help Desk Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Help Desk Support across the East Midlands region over the 3 months to 18 September 2014.

Help Desk Support Salary Histogram in the East Midlands

Help Desk Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the East Midlands region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 7 £18,000 -10.00%
Derbyshire -13 3 £21,000 +15.06%
Northamptonshire -33 1 £20,500 -2.38%
Lincolnshire - 1 £20,000 -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 September 2014, IT jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (64.71%) Windows
2 6 (35.29%) MS Office
2 6 (35.29%) Degree
3 5 (29.41%) HND
3 5 (29.41%) SLA
3 5 (29.41%) Cisco
4 4 (23.53%) Service Delivery
5 3 (17.65%) Incident Management
5 3 (17.65%) ITIL
5 3 (17.65%) Microsoft
5 3 (17.65%) Active Directory
5 3 (17.65%) MS Excel
6 2 (11.76%) SQL Server
6 2 (11.76%) IIS
6 2 (11.76%) Computer Science
7 1 (5.88%) Windows Server 2008
7 1 (5.88%) Windows 7
7 1 (5.88%) Xbox
7 1 (5.88%) Analytical Skills
7 1 (5.88%) People Management
7 1 (5.88%) Disaster Recovery
7 1 (5.88%) Business Continuity
7 1 (5.88%) Windows Server 2003
7 1 (5.88%) Remedy
7 1 (5.88%) ASP.NET
7 1 (5.88%) Web Services
7 1 (5.88%) C#
7 1 (5.88%) SQL
7 1 (5.88%) .NET
7 1 (5.88%) Oracle

Help Desk Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 September 2014, IT jobs across the East Midlands region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) IIS
Applications
1 6 (35.29%) MS Office
2 3 (17.65%) MS Excel
Communications & Networking
1 1 (5.88%) ADSL
1 1 (5.88%) ISDN
1 1 (5.88%) LAN
1 1 (5.88%) VoIP
1 1 (5.88%) WAN
1 1 (5.88%) TCP/IP
Database & Business Intelligence
1 2 (11.76%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (5.88%) ASP.NET
1 1 (5.88%) Web Services
1 1 (5.88%) .NET
Miscellaneous
1 2 (11.76%) Computer Science
2 1 (5.88%) Xbox
2 1 (5.88%) Analytical Skills
Operating Systems
1 11 (64.71%) Windows
2 1 (5.88%) Windows Server 2008
2 1 (5.88%) Windows 7
2 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 4 (23.53%) Service Delivery
2 3 (17.65%) Incident Management
2 3 (17.65%) ITIL
3 1 (5.88%) People Management
3 1 (5.88%) Disaster Recovery
3 1 (5.88%) Business Continuity
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) SQL
Qualifications
1 6 (35.29%) Degree
2 5 (29.41%) HND
Quality Assurance & Compliance
1 5 (29.41%) SLA
System Software
1 3 (17.65%) Active Directory
Vendors
1 5 (29.41%) Cisco
2 3 (17.65%) Microsoft
3 1 (5.88%) Remedy
3 1 (5.88%) Oracle
East Midlands
EMBS- People Transfer
Salary: £16k - 20k per year + Dep on experience
Posted: 6 days ago