The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 64 35 47
Rank change year-on-year
-29 +12
Contract jobs requiring a Support Engineer 27 79 42
As % of all contract IT jobs located in the East Midlands 1.64% 4.97% 2.88%
As % of the Job Titles category 1.79% 5.34% 3.07%
Number of daily rates quoted 15 28 11
Average daily rate
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£250 £110 £238
Average daily rate % change year-on-year
+127.27% -53.68%
90% offered a daily rate of more than £110 £110 £98
10% offered a daily rate of more than £328 £247 £325
UK excluding London average daily rate £225 £230 £225
% change year-on-year
-2.17% +2.22%
Number of hourly rates quoted 4 27 15
Average hourly rate £12.00 £13.50 £13.00
Average hourly rate % change year-on-year
-11.11% +3.84%
90% offered a hourly rate of more than £11.10 £12.25 £11.64
10% offered a hourly rate of more than £15.30 £17.10 £28.00
UK excluding London average hourly rate £14.75 £14.50 £15.11
% change year-on-year
+1.72% -4.05%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1512 1480 1368
As % of all contract IT jobs located in the East Midlands 91.80% 93.08% 93.96%
Number of daily rates quoted 826 796 619
Average daily rate £350 £300 £325
Average daily rate % change year-on-year
+16.66% -7.69%
90% offered a daily rate of more than £190 £80 £200
10% offered a daily rate of more than £510 £438 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 102 114 152
Average hourly rate £13.50 £14.00 £21.50
Average hourly rate % change year-on-year
-3.57% -34.88%
90% offered a hourly rate of more than £10.00 £9.91 £10.00
10% offered a hourly rate of more than £20.00 £36.50 £37.90
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Engineer
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East Midlands

Support Engineer
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East Midlands region.

Support Engineer Daily Rate Trend in the East Midlands

Support Engineer
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East Midlands region over the 3 months to 18 December 2014.

Support Engineer Daily Rate Histogram in the East Midlands

Support Engineer
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East Midlands region.

Support Engineer Hourly Rate Trend in the East Midlands

Support Engineer
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the East Midlands region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -9 11 £300 +23.07% 3
Northamptonshire -20 9 £178 -10.12% 2
Leicestershire +6 3 £219 +6.70% 3
Derbyshire -8 2 £180 +63.63% 1
Lincolnshire +6 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 December 2014, IT contractor jobs across the East Midlands region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 36 (62.07%) Windows
2 25 (43.10%) Windows 7
3 21 (36.21%) MS Office
4 20 (34.48%) Windows XP
5 19 (32.76%) Microsoft
6 17 (29.31%) Active Directory
7 16 (27.59%) MS Excel
8 10 (17.24%) ITIL
8 10 (17.24%) Security Cleared
9 9 (15.52%) Linux
9 9 (15.52%) LAN
9 9 (15.52%) WAN
9 9 (15.52%) Cisco
9 9 (15.52%) Dell
10 8 (13.79%) UNIX
10 8 (13.79%) Oracle
10 8 (13.79%) SC Cleared
10 8 (13.79%) Windows Vista
11 7 (12.07%) Migration
11 7 (12.07%) Firewall
12 6 (10.34%) Dell Certification
12 6 (10.34%) SLA
12 6 (10.34%) Windows Server 2008
13 5 (8.62%) SCCM
13 5 (8.62%) Windows Server 2003
13 5 (8.62%) Cisco Certification
13 5 (8.62%) CCNA
13 5 (8.62%) HP
13 5 (8.62%) Shell Script
13 5 (8.62%) Blackberry

Support Engineer
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 December 2014, IT contractor jobs across the East Midlands region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.62%) Blackberry Enterprise Server
2 4 (6.90%) MS Exchange
2 4 (6.90%) Exchange Server 2010
3 3 (5.17%) Exchange Server 2003
4 2 (3.45%) IIS
5 1 (1.72%) Lync
5 1 (1.72%) Exchange Server 2013
5 1 (1.72%) Apache
5 1 (1.72%) Tomcat
Applications
1 21 (36.21%) MS Office
2 16 (27.59%) MS Excel
Cloud Services
1 3 (5.17%) Office 365
2 1 (1.72%) Google Apps
2 1 (1.72%) SaaS
2 1 (1.72%) Cloud Computing
Communications & Networking
1 9 (15.52%) LAN
1 9 (15.52%) WAN
2 7 (12.07%) Firewall
3 4 (6.90%) DNS
4 3 (5.17%) Cisco ASA
4 3 (5.17%) TCP/IP
4 3 (5.17%) VPN
4 3 (5.17%) SAN
5 2 (3.45%) DHCP
5 2 (3.45%) PBX
5 2 (3.45%) MD110
6 1 (1.72%) Network Security
6 1 (1.72%) ADSL
6 1 (1.72%) Broadband
6 1 (1.72%) Wireless
6 1 (1.72%) MPLS
6 1 (1.72%) Internet
Database & Business Intelligence
1 1 (1.72%) Oracle Database
1 1 (1.72%) MySQL
General
1 4 (6.90%) Finance
2 2 (3.45%) Retail
2 2 (3.45%) Telecoms
3 1 (1.72%) Law
3 1 (1.72%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.72%) X-Windows
Miscellaneous
1 5 (8.62%) Blackberry
2 4 (6.90%) Analytical Skills
3 1 (1.72%) Handset
3 1 (1.72%) Open Source
3 1 (1.72%) iPhone
3 1 (1.72%) Fat Client
3 1 (1.72%) Chip and PIN
3 1 (1.72%) Thin Client
Operating Systems
1 36 (62.07%) Windows
2 25 (43.10%) Windows 7
3 20 (34.48%) Windows XP
4 9 (15.52%) Linux
5 8 (13.79%) UNIX
5 8 (13.79%) Windows Vista
6 6 (10.34%) Windows Server 2008
7 5 (8.62%) Windows Server 2003
8 3 (5.17%) Windows 8
8 3 (5.17%) Windows Server 2012
9 2 (3.45%) CentOS
9 2 (3.45%) Red Hat Enterprise Linux
10 1 (1.72%) SUSE Linux Enterprise Server
10 1 (1.72%) Apple iOS
10 1 (1.72%) Ubuntu
10 1 (1.72%) HPUX
10 1 (1.72%) Solaris
Processes & Methodologies
1 10 (17.24%) ITIL
2 7 (12.07%) Migration
3 2 (3.45%) Service Management
3 2 (3.45%) Service Delivery
3 2 (3.45%) Incident Management
3 2 (3.45%) Root Cause Analysis
3 2 (3.45%) Network Monitoring
4 1 (1.72%) Line Management
4 1 (1.72%) Resilience Testing
4 1 (1.72%) ITIL V3
4 1 (1.72%) Capacity Planning
4 1 (1.72%) Network Management
4 1 (1.72%) Software Distribution
4 1 (1.72%) Information Security
4 1 (1.72%) Supplier Management
4 1 (1.72%) Statistical Analysis
4 1 (1.72%) User Acceptance Testing
4 1 (1.72%) Performance Management
4 1 (1.72%) Disaster Recovery
Programming Languages
1 5 (8.62%) Shell Script
2 4 (6.90%) Python
2 4 (6.90%) Perl
2 4 (6.90%) SQL
2 4 (6.90%) Bash Shell
3 1 (1.72%) PowerShell
3 1 (1.72%) C
3 1 (1.72%) VBScript
Qualifications
1 10 (17.24%) Security Cleared
2 8 (13.79%) SC Cleared
3 6 (10.34%) Dell Certification
4 5 (8.62%) Cisco Certification
4 5 (8.62%) CCNA
5 4 (6.90%) Microsoft Certification
6 3 (5.17%) MCITP
6 3 (5.17%) CCNP
7 2 (3.45%) MCSE
7 2 (3.45%) MCSA
8 1 (1.72%) ITIL Foundation Certificate
8 1 (1.72%) MOS
8 1 (1.72%) MCDST
8 1 (1.72%) MCTS
8 1 (1.72%) MCP
8 1 (1.72%) A+ Certification
Quality Assurance & Compliance
1 6 (10.34%) SLA
System Software
1 17 (29.31%) Active Directory
2 3 (5.17%) VMware Infrastructure
3 2 (3.45%) Hyper-V
4 1 (1.72%) XenServer
4 1 (1.72%) ProxySG
Systems Management
1 5 (8.62%) SCCM
2 2 (3.45%) Backup Exec
3 1 (1.72%) SCOM
Vendors
1 19 (32.76%) Microsoft
2 9 (15.52%) Cisco
2 9 (15.52%) Dell
3 8 (13.79%) Oracle
4 5 (8.62%) HP
5 4 (6.90%) CheckPoint
6 3 (5.17%) VMware
6 3 (5.17%) Citrix
6 3 (5.17%) Red Hat
7 2 (3.45%) Aastra
8 1 (1.72%) F5
8 1 (1.72%) ServiceNow
8 1 (1.72%) Google
8 1 (1.72%) SolarWinds
8 1 (1.72%) Blue Coat
8 1 (1.72%) McAfee
8 1 (1.72%) Apple
8 1 (1.72%) EMC
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