The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Support Engineer
Rank 116 94 125
Rank change year-on-year
-22 +31
Contract jobs requiring a Support Engineer 944 990 787
As % of all contract IT jobs located in England 1.81% 2.08% 1.64%
As % of the Job Titles category 2.00% 2.24% 1.77%
Number of daily rates quoted 434 452 263
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £240 £235
Average daily rate % change year-on-year
-6.25% +2.12%
90% offered a daily rate of more than £120 £120 £120
10% offered a daily rate of more than £380 £425 £375
UK excluding London average daily rate £225 £235 £220
% change year-on-year
-4.25% +6.81%
Number of hourly rates quoted 215 198 211
Average hourly rate £14.50 £14.00 £15.00
Average hourly rate % change year-on-year
+3.57% -6.66%
90% offered a hourly rate of more than £10.50 £11.50 £11.00
10% offered a hourly rate of more than £27.50 £22.50 £23.00
UK excluding London average hourly rate £14.00 £13.87 £15.00
% change year-on-year
+0.93% -7.53%
Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47197 44125 44556
As % of all contract IT jobs located in England 90.57% 92.83% 93.12%
Number of daily rates quoted 30320 27264 25557
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 1945 1929 2395
Average hourly rate £16.00 £17.00 £18.50
Average hourly rate % change year-on-year
-5.88% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £39.00 £37.80 £41.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in England

Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the England region.

Support Engineer Daily Rate Trend in England

Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the England region over the 3 months to 24 November 2014.

Support Engineer Daily Rate Histogram in England

Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the England region.

Support Engineer Hourly Rate Trend in England

Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the England region over the 3 months to 24 November 2014.

Support Engineer Hourly Rate Histogram in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the England region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 333 £225 -10.00% 99
South East -18 279 £275 -18.51% 115
Yorkshire +41 68 £175 -13.58% 25
South West -10 66 £233 +32.85% 33
East of England -28 55 £160 -3.03% 33
West Midlands -32 41 £288 +27.77% 15
North West -5 35 £160 +6.66% 32
North East -17 31 £370 +69.14% 6
East Midlands -26 27 £185 +60.86% 10
Support Engineer
UK

Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 November 2014, IT contractor jobs across the England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1298 (67.92%) Windows
2 717 (37.52%) Active Directory
3 611 (31.97%) Microsoft
4 593 (31.03%) Windows 7
5 465 (24.33%) MS Office
6 392 (20.51%) Windows XP
7 342 (17.90%) Windows Server 2008
8 335 (17.53%) MS Exchange
9 327 (17.11%) MS Excel
10 318 (16.64%) VMware
11 313 (16.38%) ITIL
12 259 (13.55%) Citrix
13 252 (13.19%) Linux
14 251 (13.13%) Windows Server 2003
15 249 (13.03%) Cisco
16 239 (12.51%) Security Cleared
17 208 (10.88%) Firewall
18 194 (10.15%) DNS
18 194 (10.15%) Blackberry
19 191 (9.99%) SCCM
20 185 (9.68%) TCP/IP
21 183 (9.58%) SC Cleared
22 182 (9.52%) Microsoft Certification
23 177 (9.26%) Finance
24 164 (8.58%) HP
25 163 (8.53%) LAN
26 157 (8.22%) UNIX
27 154 (8.06%) SQL
28 151 (7.90%) VMware Infrastructure
29 147 (7.69%) SLA

Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 November 2014, IT contractor jobs across the England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 335 (17.53%) MS Exchange
2 134 (7.01%) Exchange Server 2010
3 93 (4.87%) Exchange Server 2003
4 84 (4.40%) SharePoint
5 72 (3.77%) Exchange Server 2007
6 65 (3.40%) IBM Notes
7 59 (3.09%) Blackberry Enterprise Server
8 56 (2.93%) Lync
9 53 (2.77%) IIS
10 32 (1.67%) Apache
11 27 (1.41%) Exchange Server 2013
12 19 (0.99%) WebLogic
13 16 (0.84%) Tomcat
14 11 (0.58%) SharePoint 2013
15 7 (0.37%) JBoss
15 7 (0.37%) SAS
15 7 (0.37%) SharePoint 2010
15 7 (0.37%) WebSphere
16 6 (0.31%) BizTalk Server
16 6 (0.31%) Lotus Domino
Applications
1 465 (24.33%) MS Office
2 327 (17.11%) MS Excel
3 22 (1.15%) MS PowerPoint
4 10 (0.52%) MS Visio
5 3 (0.16%) AutoCAD
5 3 (0.16%) MS Project
6 1 (0.052%) Photoshop
6 1 (0.052%) Adobe Illustrator
6 1 (0.052%) PrintSoft PReS
6 1 (0.052%) Spreadsheet
6 1 (0.052%) MicroStation
6 1 (0.052%) Adobe Creative Suite
Business Applications
1 7 (0.37%) Dynamics CRM
2 5 (0.26%) Remedy ITSM
3 4 (0.21%) Oracle EBS
3 4 (0.21%) RMDS
4 3 (0.16%) SAP Oil and Gas
4 3 (0.16%) Summit
4 3 (0.16%) Eikon
4 3 (0.16%) Temenos T24
5 2 (0.10%) assyst
6 1 (0.052%) Oracle Payables
6 1 (0.052%) Oracle Receivables
6 1 (0.052%) CODA-Financials
6 1 (0.052%) Cerner Millennium
6 1 (0.052%) Oracle General Ledger
6 1 (0.052%) Oracle iProcurement
6 1 (0.052%) 3000 Xtra
6 1 (0.052%) Oracle BPM
Cloud Services
1 50 (2.62%) Office 365
2 11 (0.58%) Microsoft Azure
3 5 (0.26%) Amazon AWS
3 5 (0.26%) Google Apps
4 3 (0.16%) SaaS
4 3 (0.16%) Route 53
4 3 (0.16%) Amazon ELB
Communications & Networking
1 208 (10.88%) Firewall
2 194 (10.15%) DNS
3 185 (9.68%) TCP/IP
4 163 (8.53%) LAN
5 145 (7.59%) DHCP
6 143 (7.48%) WAN
7 115 (6.02%) SAN
8 95 (4.97%) VPN
9 86 (4.50%) Internet
10 69 (3.61%) VoIP
11 52 (2.72%) Wireless
12 33 (1.73%) BGP
13 29 (1.52%) Wi-Fi
13 29 (1.52%) Cisco Nexus
14 27 (1.41%) FTP
15 26 (1.36%) 3G
16 25 (1.31%) OSPF
16 25 (1.31%) EIGRP
16 25 (1.31%) Network Security
17 23 (1.20%) VLAN
Database & Business Intelligence
1 86 (4.50%) SQL Server
2 27 (1.41%) MySQL
3 20 (1.05%) SQL Server 2008
4 12 (0.63%) Oracle Database
5 11 (0.58%) SQL Server 2005
6 10 (0.52%) SQL Server Reporting Services
6 10 (0.52%) RDBMS
6 10 (0.52%) Relational Database
7 8 (0.42%) SQL Server 2012
7 8 (0.42%) PostgreSQL
8 7 (0.37%) MS Access
9 5 (0.26%) Big Data
10 4 (0.21%) SQL Server 2000
11 3 (0.16%) Oracle Database 11g
11 3 (0.16%) Data Warehouse
11 3 (0.16%) MarkLogic
11 3 (0.16%) Amazon RDS
11 3 (0.16%) NoSQL
12 2 (0.10%) MongoDB
12 2 (0.10%) DTS
Development Applications
1 9 (0.47%) Team Foundation Server
1 9 (0.47%) Jenkins
2 8 (0.42%) Visual Studio
3 7 (0.37%) PVCS
4 5 (0.26%) JIRA
5 3 (0.16%) Git (software)
5 3 (0.16%) MSI
6 2 (0.10%) Subversion
6 2 (0.10%) Eclipse
6 2 (0.10%) Fiddler
7 1 (0.052%) Trac
7 1 (0.052%) SQL Server Management Studio (SSMS)
7 1 (0.052%) Mercurial
7 1 (0.052%) Hudson
7 1 (0.052%) Maven
7 1 (0.052%) StarTeam
7 1 (0.052%) Introscope
7 1 (0.052%) Serena SBM
7 1 (0.052%) Oracle Forms
7 1 (0.052%) ClearCase
General
1 177 (9.26%) Finance
2 86 (4.50%) Banking
3 70 (3.66%) Telecoms
4 22 (1.15%) Front Office
5 21 (1.10%) Advertising
6 20 (1.05%) Investment Banking
7 16 (0.84%) Legal
7 16 (0.84%) Retail
7 16 (0.84%) Back Office
7 16 (0.84%) Financial Institution
8 13 (0.68%) Manufacturing
9 10 (0.52%) Law
10 8 (0.42%) Military
11 7 (0.37%) Marketing
11 7 (0.37%) Multimedia
12 6 (0.31%) Pharmaceutical
13 5 (0.26%) French Language
13 5 (0.26%) German Language
13 5 (0.26%) Local Government
14 4 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 36 (1.88%) .NET
2 22 (1.15%) HTML
3 18 (0.94%) Middleware
4 15 (0.78%) FIX Protocol
5 13 (0.68%) CSS
6 11 (0.58%) Web Services
6 11 (0.58%) Application Packaging
7 9 (0.47%) ASP.NET
8 8 (0.42%) HTML5
9 6 (0.31%) SOAP
9 6 (0.31%) OLE
9 6 (0.31%) Rendezvous
9 6 (0.31%) WCF
9 6 (0.31%) .NET Framework
9 6 (0.31%) LAMP
10 5 (0.26%) XML
11 4 (0.21%) DCOM
11 4 (0.21%) Ajax
11 4 (0.21%) XMPP
12 3 (0.16%) LINQ
Miscellaneous
1 194 (10.15%) Blackberry
2 87 (4.55%) Analytical Skills
3 31 (1.62%) Clustering
4 30 (1.57%) Video Conferencing
5 27 (1.41%) NHS
6 26 (1.36%) iPad
7 23 (1.20%) iPhone
8 21 (1.10%) Fat Client
8 21 (1.10%) Thin Client
8 21 (1.10%) Replication
9 20 (1.05%) Management Information System
10 17 (0.89%) Client/Server
11 16 (0.84%) Computer Science
12 15 (0.78%) Fixed Income
13 12 (0.63%) PDA
13 12 (0.63%) Foreign Exchange (FX)
14 11 (0.58%) MPEG
14 11 (0.58%) Hedge funds
15 10 (0.52%) FlexPod
15 10 (0.52%) Derivative
Operating Systems
1 1298 (67.92%) Windows
2 593 (31.03%) Windows 7
3 392 (20.51%) Windows XP
4 342 (17.90%) Windows Server 2008
5 252 (13.19%) Linux
6 251 (13.13%) Windows Server 2003
7 157 (8.22%) UNIX
8 134 (7.01%) Windows Server 2012
9 127 (6.65%) Windows 8
10 60 (3.14%) Windows Vista
11 52 (2.72%) Red Hat Enterprise Linux
12 50 (2.62%) Mac OS X
13 38 (1.99%) Android
14 35 (1.83%) Apple iOS
15 34 (1.78%) Mac OS
16 23 (1.20%) Solaris
17 22 (1.15%) Windows 2000
18 16 (0.84%) CentOS
19 12 (0.63%) AIX
20 11 (0.58%) Windows Mobile
Processes & Methodologies
1 313 (16.38%) ITIL
2 79 (4.13%) Migration
3 74 (3.87%) Incident Management
4 62 (3.24%) Service Management
5 54 (2.83%) Change Management
6 38 (1.99%) Service Delivery
7 36 (1.88%) Project Management
8 31 (1.62%) Configuration Management
9 30 (1.57%) Problem Management
10 28 (1.47%) Asset Management
10 28 (1.47%) Disaster Recovery
11 27 (1.41%) Time Management
11 27 (1.41%) Software Deployment
12 24 (1.26%) Low Latency
13 22 (1.15%) E-Commerce
14 20 (1.05%) Network Management
15 19 (0.99%) Root Cause Analysis
16 18 (0.94%) Network Monitoring
17 17 (0.89%) ITIL V3
17 17 (0.89%) ITSM
Programming Languages
1 154 (8.06%) SQL
2 75 (3.92%) Perl
3 52 (2.72%) Java
4 50 (2.62%) PowerShell
5 44 (2.30%) Python
6 28 (1.47%) C
7 25 (1.31%) Bash Shell
8 20 (1.05%) PHP
9 19 (0.99%) Shell Script
10 18 (0.94%) C++
11 16 (0.84%) VB
12 14 (0.73%) T-SQL
12 14 (0.73%) PL/SQL
13 13 (0.68%) C#
14 12 (0.63%) VBScript
15 11 (0.58%) JavaScript
16 7 (0.37%) Ruby
16 7 (0.37%) Korn
17 6 (0.31%) VBA
18 3 (0.16%) Bourne shell
Qualifications
1 239 (12.51%) Security Cleared
2 183 (9.58%) SC Cleared
3 182 (9.52%) Microsoft Certification
4 120 (6.28%) MCSE
5 110 (5.76%) Cisco Certification
6 87 (4.55%) MCP
7 71 (3.72%) CCNA
8 56 (2.93%) CCNP
9 50 (2.62%) Degree
10 48 (2.51%) MCITP
11 47 (2.46%) MCSA
12 41 (2.15%) DV Cleared
13 23 (1.20%) A+ Certification
14 20 (1.05%) MCTS
15 15 (0.78%) MCDST
16 14 (0.73%) CCIE
17 13 (0.68%) Citrix Certification
17 13 (0.68%) ITIL Certification
18 11 (0.58%) VMware Certified Professional (VCP)
18 11 (0.58%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 147 (7.69%) SLA
2 17 (0.89%) QA
3 4 (0.21%) ISO 9001
4 2 (0.10%) PCI DSS
5 1 (0.052%) GMP
5 1 (0.052%) GxP
5 1 (0.052%) ISO 14001
5 1 (0.052%) HL7
5 1 (0.052%) DICOM
5 1 (0.052%) JSP 440
System Software
1 717 (37.52%) Active Directory
2 151 (7.90%) VMware Infrastructure
3 73 (3.82%) XenApp
4 63 (3.30%) Hyper-V
5 35 (1.83%) vSphere
6 25 (1.31%) XenDesktop
6 25 (1.31%) Microsoft App-V
7 18 (0.94%) Terminal Services
7 18 (0.94%) VMware Server
8 16 (0.84%) VMware ESXi
9 15 (0.78%) XenServer
9 15 (0.78%) VMware ESX
9 15 (0.78%) NFS
10 8 (0.42%) ISA Server
10 8 (0.42%) Xen
11 6 (0.31%) Firmware
11 6 (0.31%) Citrix Presentation Server
12 5 (0.26%) Forefront TMG
13 3 (0.16%) Squid
13 3 (0.16%) NLBS
Systems Management
1 191 (9.99%) SCCM
2 38 (1.99%) SCOM
3 27 (1.41%) Backup Exec
4 20 (1.05%) NetBackup
5 16 (0.84%) WSUS
6 15 (0.78%) Nagios
7 14 (0.73%) OpenView Configuration Management
8 11 (0.58%) Norton AntiVirus
8 11 (0.58%) RANCID
9 10 (0.52%) ITRS Geneos
9 10 (0.52%) Cisco CUCM
9 10 (0.52%) Systems Management Server (SMS)
9 10 (0.52%) OpenNMS
10 9 (0.47%) Puppet
10 9 (0.47%) Symantec Enterprise Vault
11 8 (0.42%) HP SIM
11 8 (0.42%) OpenView
12 7 (0.37%) YUM
13 6 (0.31%) ARCserve
13 6 (0.31%) FortiGate
Vendors
1 611 (31.97%) Microsoft
2 318 (16.64%) VMware
3 259 (13.55%) Citrix
4 249 (13.03%) Cisco
5 164 (8.58%) HP
6 70 (3.66%) Oracle
6 70 (3.66%) Apple
7 66 (3.45%) Lotus
8 62 (3.24%) Red Hat
9 55 (2.88%) Symantec
10 53 (2.77%) Dell
11 40 (2.09%) Remedy
11 40 (2.09%) CheckPoint
12 38 (1.99%) Juniper
13 34 (1.78%) NetApp
14 27 (1.41%) Avaya
15 26 (1.36%) Bloomberg
16 25 (1.31%) Reuters
17 22 (1.15%) IBM
17 22 (1.15%) F5
City, London
Coal IT Services
Rate: Up to £370 per day
Posted: 2 days ago
Bristol, Avon
Randstad Technologies
Rate: £16 - £18 per hour
Posted: 2 days ago
Worcester, Worcestershire
Reed Technology Leadership Practice
Rate: £200 - £250 per day
Posted: 2 days ago
Wiltshire
Opus Recruitment Solutions Ltd
Rate: £200 to £300 per day
Posted: 2 days ago
Portsmouth, Hampshire
Austin Fraser
Rate: NEG
Posted: 2 days ago
London
Austin Fraser
Rate: £13 - £15 per hour
Posted: 2 days ago
Reading, Berkshire
Latcom Ltd
Rate: From £19 to £20 per hour
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £200 - £210 per day
Posted: 2 days ago
London
TEKsystems
Rate: £300 per day
Posted: 2 days ago
Hampshire
Synergize Consulting
Posted: 2 days ago
Leeds, West Yorkshire
Austin Fraser
Rate: NEG
Posted: 2 days ago
Greater Manchester
Marcus Donald People
Rate: £13 to £15 per hour
Posted: 2 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Rate: £28 - £30 per hour
Posted: 3 days ago
Manchester, Lancashire
Global Technology Solutions Ltd
Rate: £25000 - £28500 per annum + PRO RATA
Posted: 3 days ago
Camberley, Surrey
Connectus
Rate: £12.5 - £15.5 per hour
Posted: 3 days ago
Haywards Heath, West Sussex
Capita Resourcing - IT Resourcing
Rate: £270 - £320 per day
Posted: 3 days ago
City, London
Marcus Donald People
Rate: £12 to £15 per hour
Posted: 3 days ago
Newbury, Berkshire
Ampersand Consulting
Rate: £120 per day
Posted: 3 days ago
Kettering, Northamptonshire
Roc Search
Posted: 4 days ago
City, London
TEKsystems
Rate: £300 per day
Posted: 4 days ago