The statistics below represent IT contracts advertised across the England region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Support Engineer
UK / England
Rank 148 119 117
Rank change year-on-year
-29 -2
Contract jobs requiring a Support Engineer 703 930 885
As % of all contract IT jobs located in England 1.68% 1.95% 1.89%
As % of the Job Titles category 1.77% 2.05% 1.99%
Number of daily rates quoted 376 489 407
Median daily rate £200 £250 £225
Median daily rate % change year-on-year
-20.00% +11.11%
90% offered a daily rate of more than £120 £130 £120
10% offered a daily rate of more than £400 £400 £420
UK excluding London median daily rate £200 £238 £220
% change year-on-year
-15.78% +7.95%
Number of hourly rates quoted 114 162 179
Median hourly rate £16.30 £16.00 £15.77
Median hourly rate % change year-on-year
+1.84% +1.45%
90% offered a hourly rate of more than £11.38 £12.00 £11.83
10% offered a hourly rate of more than £23.50 £40.50 £27.00
UK excluding London median hourly rate £16.09 £16.00 £15.50
% change year-on-year
+0.56% +3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39610 45350 44481
As % of all contract IT jobs located in England 94.69% 95.07% 94.81%
Number of daily rates quoted 26011 29610 27899
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £260 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1415 1523 1768
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £41.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in England

Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the England region.

Support Engineer Daily Rate Trend in England

Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the England region over the 3 months to 22 February 2017.

Support Engineer Daily Rate Histogram in England

Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the England region.

Support Engineer Hourly Rate Trend in England

Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the England region over the 3 months to 22 February 2017.

Support Engineer Hourly Rate Histogram in England

Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -40 216 £200 -20.00% 99
South East -33 181 £190 -24.00% 82
North East +37 64 £275 +37.50% 5
East of England +14 64 £194 -3.12% 27
South West -14 56 £140 -8.19% 19
East Midlands +3 37 £200 -25.92% 12
North West +1 32 £158 -34.37% 31
West Midlands -14 28 £200 -38.46% 11
Yorkshire +5 23 £200 -20.00% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 February 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Engineer in the job title.

1 974 (63.58%) Windows
2 593 (38.71%) Active Directory
3 489 (31.92%) Microsoft
4 437 (28.52%) Windows 7
5 371 (24.22%) Windows Server
6 317 (20.69%) MS Office
7 292 (19.06%) VMware
8 279 (18.21%) ITIL
9 224 (14.62%) Security Cleared
10 207 (13.51%) MS Excel
11 205 (13.38%) Office 365
12 196 (12.79%) Windows Server 2008
13 192 (12.53%) Cisco
14 186 (12.14%) MS Exchange
15 178 (11.62%) DNS
16 173 (11.29%) Citrix
17 166 (10.84%) TCP/IP
17 166 (10.84%) SCCM
18 165 (10.77%) Firewall
19 164 (10.70%) Windows 10
20 159 (10.38%) SC Cleared
21 154 (10.05%) SQL
22 153 (9.99%) Linux
23 139 (9.07%) VMware Infrastructure
24 137 (8.94%) Windows Server 2012
25 132 (8.62%) LAN
26 126 (8.22%) DHCP
27 122 (7.96%) Finance
28 117 (7.64%) SLA
29 115 (7.51%) Windows Server 2003

Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 186 (12.14%) MS Exchange
2 81 (5.29%) Exchange Server 2010
3 70 (4.57%) SharePoint
4 52 (3.39%) Skype for Business
5 43 (2.81%) Exchange Server 2013
6 42 (2.74%) IIS
7 38 (2.48%) Exchange Server 2007
7 38 (2.48%) IBM Notes
8 21 (1.37%) Exchange Server 2003
9 20 (1.31%) Apache
10 16 (1.04%) Tomcat
11 14 (0.91%) Blackberry Enterprise Server
11 14 (0.91%) WebLogic
12 13 (0.85%) SharePoint 2013
13 12 (0.78%) WebSphere
14 8 (0.52%) Apache Spark
14 8 (0.52%) Office Communications Server
14 8 (0.52%) SharePoint 2010
15 6 (0.39%) SharePoint Server
16 5 (0.33%) BizTalk Server
Applications
1 317 (20.69%) MS Office
2 207 (13.51%) MS Excel
3 23 (1.50%) MS PowerPoint
4 12 (0.78%) Spreadsheet
5 5 (0.33%) MS Visio
6 2 (0.13%) Acrobat
6 2 (0.13%) Adobe Creative Suite
7 1 (0.065%) Siemens NX
Business Applications
1 12 (0.78%) Eikon
2 8 (0.52%) Dynamics CRM
3 6 (0.39%) Payment Gateway
4 5 (0.33%) Remedy ITSM
4 5 (0.33%) SAP Oil and Gas
5 4 (0.26%) Dynamics NAV
6 3 (0.20%) Oracle EBS R12
6 3 (0.20%) Oracle Receivables
7 1 (0.065%) BusinessWorks
7 1 (0.065%) Markit EDM
7 1 (0.065%) OPENContractor
7 1 (0.065%) SAP Business One
7 1 (0.065%) SAP FSCM
7 1 (0.065%) Teamcenter
7 1 (0.065%) Unit4 Business World
Cloud Services
1 205 (13.38%) Office 365
2 51 (3.33%) Microsoft Azure
3 22 (1.44%) SaaS
4 21 (1.37%) OneDrive
5 19 (1.24%) Amazon AWS
6 13 (0.85%) IaaS
6 13 (0.85%) PaaS
7 10 (0.65%) Azure Active Directory
8 9 (0.59%) Cloud Computing
8 9 (0.59%) Yammer
9 3 (0.20%) Amazon EC2
9 3 (0.20%) G Suite
10 2 (0.13%) Google App Engine
10 2 (0.13%) Google Cloud Platform
10 2 (0.13%) HP Helion
11 1 (0.065%) Amazon S3
11 1 (0.065%) GitHub
11 1 (0.065%) Google Play
11 1 (0.065%) OpenShift
11 1 (0.065%) Virtual Private Cloud
Communications & Networking
1 178 (11.62%) DNS
2 166 (10.84%) TCP/IP
3 165 (10.77%) Firewall
4 132 (8.62%) LAN
5 126 (8.22%) DHCP
6 113 (7.38%) WAN
7 105 (6.85%) VPN
8 71 (4.63%) Wireless
9 68 (4.44%) Internet
10 47 (3.07%) Skype
11 42 (2.74%) SAN
12 40 (2.61%) VoIP
13 33 (2.15%) Network Security
14 29 (1.89%) OSPF
14 29 (1.89%) SSL
15 28 (1.83%) VLAN
16 27 (1.76%) LDAP
17 25 (1.63%) Cisco Nexus
18 24 (1.57%) Wi-Fi
19 22 (1.44%) Cisco ASA
Database & Business Intelligence
1 68 (4.44%) SQL Server
2 21 (1.37%) Relational Database
3 14 (0.91%) Oracle Database
4 12 (0.78%) Hadoop
5 10 (0.65%) MySQL
5 10 (0.65%) SQL Server 2005
6 9 (0.59%) Apache Hive
6 9 (0.59%) Big Data
7 7 (0.46%) MS Access
7 7 (0.46%) SQL Server 2012
8 6 (0.39%) Oracle Reports
8 6 (0.39%) PostgreSQL
8 6 (0.39%) SQL Server 2008
9 5 (0.33%) Oracle Database 11g
10 4 (0.26%) SQL Server Reporting Services
11 3 (0.20%) MongoDB
12 2 (0.13%) NoSQL
12 2 (0.13%) Oracle Database 12c
12 2 (0.13%) QlikView
12 2 (0.13%) Sqoop
Development Applications
1 12 (0.78%) Jenkins
2 10 (0.65%) JIRA
3 6 (0.39%) Git (software)
3 6 (0.39%) Visual Studio
4 5 (0.33%) Sonatype Nexus
5 4 (0.26%) Team Foundation Server
6 3 (0.20%) Gradle
6 3 (0.20%) MSI
6 3 (0.20%) NMock
6 3 (0.20%) WiX
7 2 (0.13%) Ant
7 2 (0.13%) Eclipse
7 2 (0.13%) Hudson
7 2 (0.13%) Metasploit
7 2 (0.13%) Oracle Forms
7 2 (0.13%) Subversion
7 2 (0.13%) Travis CI
8 1 (0.065%) Atlassian Bamboo
8 1 (0.065%) Selenium
8 1 (0.065%) TeamCity
General
1 122 (7.96%) Finance
2 63 (4.11%) Banking
3 41 (2.68%) Retail
4 39 (2.55%) Telecoms
5 19 (1.24%) Back Office
6 12 (0.78%) Advertising
6 12 (0.78%) Legal
7 11 (0.72%) Retail Banking
8 9 (0.59%) Manufacturing
9 8 (0.52%) Financial Institution
9 8 (0.52%) Local Government
9 8 (0.52%) Marketing
10 7 (0.46%) Electronics
10 7 (0.46%) Front Office
10 7 (0.46%) Investment Banking
11 5 (0.33%) Billing
12 4 (0.26%) Korean Language
12 4 (0.26%) Law
13 3 (0.20%) French Language
13 3 (0.20%) German Language
Libraries, Frameworks & Software Standards
1 27 (1.76%) .NET
2 22 (1.44%) Regular Expression
3 14 (0.91%) Middleware
4 12 (0.78%) Web Services
5 11 (0.72%) XML
6 10 (0.65%) HTML
7 9 (0.59%) ASP.NET
7 9 (0.59%) Kafka
7 9 (0.59%) MSMQ
7 9 (0.59%) RabbitMQ
7 9 (0.59%) WebCenter
8 8 (0.52%) 802.1X
8 8 (0.52%) J2EE
9 6 (0.39%) .NET Framework
10 5 (0.33%) XMPP
11 4 (0.26%) SOAP
11 4 (0.26%) XSLT
12 3 (0.20%) CSS
12 3 (0.20%) Java EE
12 3 (0.20%) Software Packaging
Miscellaneous
1 70 (4.57%) Analytical Skills
2 68 (4.44%) Blackberry
3 62 (4.05%) Data Centre
4 38 (2.48%) Driving Licence
4 38 (2.48%) iPhone
5 37 (2.42%) Smartphone
6 31 (2.02%) iPad
7 26 (1.70%) Clustering
8 16 (1.04%) Management Information System
8 16 (1.04%) Video Conferencing
9 14 (0.91%) Mainframe
9 14 (0.91%) NHS
10 13 (0.85%) Fat Client
10 13 (0.85%) Thin Client
11 10 (0.65%) RSA SecurID
12 9 (0.59%) BYOD
12 9 (0.59%) EMC VNX
12 9 (0.59%) IBM Mainframe
13 7 (0.46%) Client/Server
14 6 (0.39%) Hedge funds
Operating Systems
1 974 (63.58%) Windows
2 437 (28.52%) Windows 7
3 371 (24.22%) Windows Server
4 196 (12.79%) Windows Server 2008
5 164 (10.70%) Windows 10
6 153 (9.99%) Linux
7 137 (8.94%) Windows Server 2012
8 115 (7.51%) Windows Server 2003
9 113 (7.38%) Windows 8
10 106 (6.92%) Windows XP
11 98 (6.40%) Unix
12 48 (3.13%) Android
13 47 (3.07%) Mac OS X
14 44 (2.87%) Mac OS
15 40 (2.61%) Apple iOS
16 37 (2.42%) Solaris
17 28 (1.83%) Red Hat Enterprise Linux
18 25 (1.63%) AIX
19 12 (0.78%) Windows 2000
20 11 (0.72%) SUSE
Processes & Methodologies
1 279 (18.21%) ITIL
2 105 (6.85%) Migration
3 73 (4.77%) Incident Management
4 66 (4.31%) Change Management
5 60 (3.92%) Service Delivery
6 52 (3.39%) Problem Management
7 51 (3.33%) Service Management
8 48 (3.13%) Network Management
9 40 (2.61%) Time Management
10 36 (2.35%) Agile Software Development
11 34 (2.22%) ITIL V3
12 32 (2.09%) Asset Management
12 32 (2.09%) Configuration Management
13 29 (1.89%) High Availability
14 28 (1.83%) Project Management
15 26 (1.70%) DevOps
16 25 (1.63%) Network Monitoring
17 24 (1.57%) CRM
17 24 (1.57%) Open Source
18 23 (1.50%) Disaster Recovery
Programming Languages
1 154 (10.05%) SQL
2 78 (5.09%) Java
2 78 (5.09%) PowerShell
3 70 (4.57%) Perl
4 52 (3.39%) Python
5 47 (3.07%) Shell Script
6 21 (1.37%) Bash Shell
7 20 (1.31%) C#
8 19 (1.24%) VB
9 17 (1.11%) C
10 11 (0.72%) JavaScript
11 9 (0.59%) PHP
11 9 (0.59%) Scala
12 8 (0.52%) R
12 8 (0.52%) Ruby
13 5 (0.33%) T-SQL
14 4 (0.26%) PL/SQL
14 4 (0.26%) VBScript
15 3 (0.20%) C++
15 3 (0.20%) VB.NET
Qualifications
1 224 (14.62%) Security Cleared
2 159 (10.38%) SC Cleared
3 86 (5.61%) Cisco Certification
4 82 (5.35%) Microsoft Certification
5 63 (4.11%) CCNA
5 63 (4.11%) DBS Check
6 48 (3.13%) MCSE
7 46 (3.00%) CCNP
8 42 (2.74%) Degree
8 42 (2.74%) DV Cleared
9 24 (1.57%) MCP
10 20 (1.31%) MCSA
11 17 (1.11%) BPSS Clearance
12 9 (0.59%) MCDST
12 9 (0.59%) MCITP
13 8 (0.52%) CCSA
13 8 (0.52%) Network+ Certification
14 7 (0.46%) ITIL Certification
14 7 (0.46%) VMware Certified Professional (VCP)
15 6 (0.39%) A+ Certification
Quality Assurance & Compliance
1 117 (7.64%) SLA
2 16 (1.04%) Disclosure Scotland
3 7 (0.46%) QA
4 3 (0.20%) ISO 9001
4 3 (0.20%) PCI DSS
5 2 (0.13%) ISO 14001
6 1 (0.065%) COSHH
6 1 (0.065%) Sarbanes-Oxley
System Software
1 593 (38.71%) Active Directory
2 139 (9.07%) VMware Infrastructure
3 61 (3.98%) Hyper-V
4 56 (3.66%) XenApp
5 36 (2.35%) vSphere
6 23 (1.50%) XenDesktop
7 18 (1.17%) VMware ESX
8 17 (1.11%) VMware ESXi
9 13 (0.85%) Microsoft App-V
10 12 (0.78%) Virtual Machines
11 9 (0.59%) VMware Workstation
12 8 (0.52%) Tivoli Workload Scheduler
13 7 (0.46%) BitLocker
13 7 (0.46%) DFS Replication
13 7 (0.46%) Virtual Servers
14 6 (0.39%) Firmware
14 6 (0.39%) NFS
15 5 (0.33%) Samba
15 5 (0.33%) vCloud
15 5 (0.33%) XenServer
Systems Management
1 166 (10.84%) SCCM
2 20 (1.31%) Puppet
3 18 (1.17%) Backup Exec
4 17 (1.11%) HP SiteScope
4 17 (1.11%) Tivoli
5 14 (0.91%) Opscode Chef
6 12 (0.78%) Tivoli Storage Manager
7 10 (0.65%) WSUS
8 9 (0.59%) NetBackup
9 8 (0.52%) Control-M
10 7 (0.46%) Ansible
10 7 (0.46%) Nagios
10 7 (0.46%) OpenView Configuration Management
10 7 (0.46%) SCOM
11 6 (0.39%) Microsoft Clustering
12 5 (0.33%) AirWatch
12 5 (0.33%) Cisco CUCM
12 5 (0.33%) Cisco Prime
12 5 (0.33%) Jamf Pro
12 5 (0.33%) Unicenter
Vendors
1 489 (31.92%) Microsoft
2 292 (19.06%) VMware
3 192 (12.53%) Cisco
4 173 (11.29%) Citrix
5 101 (6.59%) Apple
6 98 (6.40%) HP
7 65 (4.24%) Oracle
8 43 (2.81%) Remedy
9 38 (2.48%) Lotus
9 38 (2.48%) Red Hat
10 37 (2.42%) CheckPoint
10 37 (2.42%) Dell
11 32 (2.09%) Juniper
12 26 (1.70%) IBM
13 24 (1.57%) Bloomberg
14 20 (1.31%) EMC
14 20 (1.31%) Google
14 20 (1.31%) Intel Security
14 20 (1.31%) NetApp
15 19 (1.24%) Reuters
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