The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 112 120 140
Rank change year-on-year
+8 +20
Contract jobs requiring a 2nd Line Support Analyst 12 8 7
As % of all contract IT jobs located in the East of England 0.47% 0.30% 0.23%
As % of the Job Titles category 0.49% 0.31% 0.24%
Number of daily rates quoted 6 0 2
Average daily rate £256 - £150
90% offered a daily rate of more than £133 - £134
10% offered a daily rate of more than £300 - £166
UK excluding London average daily rate £150 £158 £123
% change year-on-year
-4.76% +28.57%
Number of hourly rates quoted 2 2 4
Average hourly rate £13.00 £14.50 £23.00
Average hourly rate % change year-on-year
-10.34% -36.95%
UK excluding London average hourly rate £15.00 £14.50 £15.50
% change year-on-year
+3.44% -6.45%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2452 2575 2901
As % of all contract IT jobs located in the East of England 96.61% 96.37% 94.28%
Number of daily rates quoted 1427 1428 1626
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £220 £200 £215
10% offered a daily rate of more than £525 £525 £475
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 152 240 207
Average hourly rate £16.50 £16.50 £19.00
Average hourly rate % change year-on-year
- -13.15%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £47.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Daily Rate Trend in the East of England

2nd Line Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 30 April 2016.

2nd Line Support Analyst Daily Rate Histogram in the East of England

2nd Line Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Hourly Rate Trend in the East of England

2nd Line Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +10 7 £263 - 1
Hertfordshire +3 2 - -
Suffolk +2 1 £250 -
Norfolk -5 1 - -
Cambridgeshire - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 30 April 2016, IT contractor jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 15 (57.69%) Windows
2 11 (42.31%) Active Directory
3 10 (38.46%) Finance
4 8 (30.77%) SQL
5 7 (26.92%) Internet
5 7 (26.92%) Windows Server
6 6 (23.08%) MS Office
7 5 (19.23%) Microsoft
7 5 (19.23%) Windows 7
8 4 (15.38%) Citrix
9 3 (11.54%) Document Management
9 3 (11.54%) SQL Server Reporting Services
9 3 (11.54%) Workflow
9 3 (11.54%) Thunderhead
9 3 (11.54%) VMware
9 3 (11.54%) SLA
9 3 (11.54%) SQL Server
9 3 (11.54%) Data Warehouse
10 2 (7.69%) XenDesktop
10 2 (7.69%) Windows XP
10 2 (7.69%) MS Exchange
10 2 (7.69%) ITIL
10 2 (7.69%) DNS
10 2 (7.69%) VMware Infrastructure
11 1 (3.85%) Exchange Server 2003
11 1 (3.85%) Windows Vista
11 1 (3.85%) Application Packaging
11 1 (3.85%) French Language
11 1 (3.85%) SC Cleared
11 1 (3.85%) Security Cleared

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 30 April 2016, IT contractor jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) MS Exchange
2 1 (3.85%) Exchange Server 2003
2 1 (3.85%) Office Communications Server
2 1 (3.85%) SharePoint
2 1 (3.85%) Skype for Business
Applications
1 6 (23.08%) MS Office
2 1 (3.85%) MS Excel
Communications & Networking
1 7 (26.92%) Internet
2 2 (7.69%) DNS
3 1 (3.85%) DHCP
3 1 (3.85%) Intranet
3 1 (3.85%) LAN
3 1 (3.85%) SAN
3 1 (3.85%) VPN
3 1 (3.85%) WAN
Database & Business Intelligence
1 3 (11.54%) Data Warehouse
1 3 (11.54%) SQL Server
1 3 (11.54%) SQL Server Reporting Services
General
1 10 (38.46%) Finance
2 1 (3.85%) French Language
2 1 (3.85%) Legal
2 1 (3.85%) Manufacturing
Miscellaneous
1 1 (3.85%) Analytical Skills
1 1 (3.85%) Driving Licence
1 1 (3.85%) Reinsurance
Operating Systems
1 15 (57.69%) Windows
2 7 (26.92%) Windows Server
3 5 (19.23%) Windows 7
4 2 (7.69%) Windows XP
5 1 (3.85%) Windows Vista
Processes & Methodologies
1 3 (11.54%) Document Management
1 3 (11.54%) Workflow
2 2 (7.69%) ITIL
3 1 (3.85%) Application Packaging
3 1 (3.85%) Migration
3 1 (3.85%) Mobile Device Management
3 1 (3.85%) Service Management
Programming Languages
1 8 (30.77%) SQL
Qualifications
1 1 (3.85%) SC Cleared
1 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 11 (42.31%) Active Directory
2 2 (7.69%) VMware Infrastructure
2 2 (7.69%) XenDesktop
Vendors
1 5 (19.23%) Microsoft
2 4 (15.38%) Citrix
3 3 (11.54%) Thunderhead
3 3 (11.54%) VMware
4 1 (3.85%) Cisco
4 1 (3.85%) Dell
4 1 (3.85%) HP