The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 116 123 123
Rank change year-on-year
+7 0
Contract jobs requiring a 2nd Line Support Analyst 11 6 6
As % of all contract IT jobs located in the East of England 0.46% 0.23% 0.25%
As % of the Job Titles category 0.48% 0.24% 0.26%
Number of daily rates quoted 9 3 3
Average daily rate £263 £170 £140
Average daily rate % change year-on-year
+54.41% +21.42%
90% offered a daily rate of more than £225 £164 £128
10% offered a daily rate of more than £310 £174 £164
UK excluding London average daily rate £150 £200 £143
% change year-on-year
-25.00% +40.35%
Number of hourly rates quoted 1 3 0
Average hourly rate £11.00 £21.00 -
Average hourly rate % change year-on-year
-47.61% -
UK excluding London average hourly rate £15.00 £14.50 £16.00
% change year-on-year
+3.44% -9.37%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2273 2472 2291
As % of all contract IT jobs located in the East of England 95.38% 96.60% 95.06%
Number of daily rates quoted 1361 1468 1252
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £240 £180 £190
10% offered a daily rate of more than £550 £550 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 213 229 245
Average hourly rate £20.50 £16.50 £20.00
Average hourly rate % change year-on-year
+24.24% -17.50%
90% offered a hourly rate of more than £11.00 £10.50 £11.25
10% offered a hourly rate of more than £50.68 £39.85 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Daily Rate Trend in the East of England

2nd Line Support Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the East of England region over the 3 months to 10 February 2016.

2nd Line Support Analyst Daily Rate Histogram in the East of England

2nd Line Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Hourly Rate Trend in the East of England

2nd Line Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +10 10 £263 +54.41%
Suffolk - 1 £300 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 10 February 2016, IT contractor jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 14 (56.00%) Windows
2 8 (32.00%) Finance
3 7 (28.00%) SQL Server
3 7 (28.00%) MS Office
3 7 (28.00%) Microsoft
4 6 (24.00%) Active Directory
4 6 (24.00%) Internet
5 5 (20.00%) SQL
6 4 (16.00%) Windows Server
6 4 (16.00%) Windows 7
6 4 (16.00%) VMware Infrastructure
6 4 (16.00%) SQL Server Reporting Services
6 4 (16.00%) VMware
6 4 (16.00%) Manufacturing
6 4 (16.00%) MS Excel
6 4 (16.00%) Data Warehouse
7 3 (12.00%) MS Exchange
7 3 (12.00%) Windows Server 2003
8 2 (8.00%) Citrix
8 2 (8.00%) ITIL
8 2 (8.00%) Thunderhead
8 2 (8.00%) ITSM
8 2 (8.00%) Management Information System
8 2 (8.00%) Workflow
8 2 (8.00%) Document Management
8 2 (8.00%) Exchange Server 2007
8 2 (8.00%) SQL Server 2005
8 2 (8.00%) XenApp
8 2 (8.00%) XenServer
8 2 (8.00%) SQL Server 2008

2nd Line Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 10 February 2016, IT contractor jobs across the East of England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) MS Exchange
2 2 (8.00%) Exchange Server 2007
3 1 (4.00%) Skype for Business
Applications
1 7 (28.00%) MS Office
2 4 (16.00%) MS Excel
3 1 (4.00%) MS PowerPoint
3 1 (4.00%) MS Visio
Communications & Networking
1 6 (24.00%) Internet
2 1 (4.00%) DHCP
2 1 (4.00%) DNS
2 1 (4.00%) LAN
2 1 (4.00%) SAN
2 1 (4.00%) Skype
2 1 (4.00%) VPN
2 1 (4.00%) WAN
Database & Business Intelligence
1 7 (28.00%) SQL Server
2 4 (16.00%) Data Warehouse
2 4 (16.00%) SQL Server Reporting Services
3 2 (8.00%) SQL Server 2005
3 2 (8.00%) SQL Server 2008
3 2 (8.00%) SQL Server 2012
General
1 8 (32.00%) Finance
2 4 (16.00%) Manufacturing
3 1 (4.00%) French Language
3 1 (4.00%) Legal
Miscellaneous
1 2 (8.00%) Management Information System
2 1 (4.00%) Analytical Skills
2 1 (4.00%) Computer Science
2 1 (4.00%) Driving Licence
2 1 (4.00%) Reinsurance
Operating Systems
1 14 (56.00%) Windows
2 4 (16.00%) Windows 7
2 4 (16.00%) Windows Server
3 3 (12.00%) Windows Server 2003
4 1 (4.00%) Windows 8
4 1 (4.00%) Windows Mobile
4 1 (4.00%) Windows Server 2008
4 1 (4.00%) Windows Vista
4 1 (4.00%) Windows XP
Processes & Methodologies
1 2 (8.00%) Document Management
1 2 (8.00%) ITIL
1 2 (8.00%) ITSM
1 2 (8.00%) Workflow
2 1 (4.00%) Continuous Improvement
2 1 (4.00%) Disaster Recovery
2 1 (4.00%) Mobile Device Management
2 1 (4.00%) Problem Management
2 1 (4.00%) Service Management
2 1 (4.00%) Software Deployment
Programming Languages
1 5 (20.00%) SQL
2 1 (4.00%) C++
Qualifications
1 1 (4.00%) Degree
1 1 (4.00%) MCP
1 1 (4.00%) MCSE
1 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.00%) Data Quality
System Software
1 6 (24.00%) Active Directory
2 4 (16.00%) VMware Infrastructure
3 2 (8.00%) XenApp
3 2 (8.00%) XenServer
Vendors
1 7 (28.00%) Microsoft
2 4 (16.00%) VMware
3 2 (8.00%) Citrix
3 2 (8.00%) Thunderhead
4 1 (4.00%) Adobe
4 1 (4.00%) Oracle