The statistics below represent IT contracts advertised across the East of England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 123 124 143
Rank change year-on-year
+1 +19
Contract jobs requiring a 2nd Line Support Analyst 13 13 11
As % of all contract IT jobs located in the East of England 0.53% 0.46% 0.36%
As % of the Job Titles category 0.55% 0.48% 0.38%
Number of daily rates quoted 5 9 4
Median daily rate £195 £210 £165
Median daily rate % change year-on-year
-7.14% +27.27%
90% offered a daily rate of more than £177 £110 £125
10% offered a daily rate of more than £208 £256 £209
UK excluding London median daily rate £150 £143 £170
% change year-on-year
+5.26% -16.17%
Number of hourly rates quoted 4 2 1
Median hourly rate £13.00 £20.00 £17.50
Median hourly rate % change year-on-year
-35.00% +14.28%
UK excluding London median hourly rate £14.50 £15.42 £16.32
% change year-on-year
-5.96% -5.51%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2365 2714 2880
As % of all contract IT jobs located in the East of England 95.56% 95.36% 95.21%
Number of daily rates quoted 1352 1540 1731
Median daily rate £375 £385 £375
Median daily rate % change year-on-year
-2.59% +2.66%
90% offered a daily rate of more than £220 £205 £200
10% offered a daily rate of more than £510 £533 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 179 242 230
Median hourly rate £16.50 £20.00 £17.00
Median hourly rate % change year-on-year
-17.50% +17.64%
90% offered a hourly rate of more than £11.50 £12.00 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £37.78
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the East of England

2nd Line Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Daily Rate Trend in the East of England

2nd Line Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the East of England region.

2nd Line Support Analyst Hourly Rate Trend in the East of England

2nd Line Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the East of England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 7 £200 -4.76%
Cambridgeshire - 3 - -
Essex +3 2 £195 -51.25%
Norfolk - 1 - -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 28 September 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring 2nd Line Support Analyst in the job title.

1 9 (47.37%) Windows
2 8 (42.11%) Microsoft
3 6 (31.58%) Active Directory
3 6 (31.58%) MS Office
4 5 (26.32%) MS Exchange
4 5 (26.32%) Windows 7
5 4 (21.05%) Office 365
5 4 (21.05%) Windows Server
5 4 (21.05%) Citrix
5 4 (21.05%) VMware
5 4 (21.05%) Windows Vista
6 3 (15.79%) Exchange Server 2003
6 3 (15.79%) Windows Server 2008
6 3 (15.79%) Service Management
6 3 (15.79%) Windows XP
6 3 (15.79%) ITIL
7 2 (10.53%) SQL Server
7 2 (10.53%) MS Excel
7 2 (10.53%) HP
7 2 (10.53%) Dell
7 2 (10.53%) Windows Server 2003
7 2 (10.53%) Management Information System
7 2 (10.53%) Exchange Server 2007
7 2 (10.53%) Legal
7 2 (10.53%) Migration
7 2 (10.53%) Virtual Team
7 2 (10.53%) ITIL V3
7 2 (10.53%) XenApp
7 2 (10.53%) XenDesktop
7 2 (10.53%) Windows 10

2nd Line Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) MS Exchange
2 3 (15.79%) Exchange Server 2003
3 2 (10.53%) Exchange Server 2007
4 1 (5.26%) Apache
4 1 (5.26%) IIS
4 1 (5.26%) SharePoint
Applications
1 6 (31.58%) MS Office
2 2 (10.53%) MS Excel
Cloud Services
1 4 (21.05%) Office 365
Database & Business Intelligence
1 2 (10.53%) SQL Server
2 1 (5.26%) SQL Server 2008
2 1 (5.26%) SQL Server 2012
General
1 2 (10.53%) Legal
2 1 (5.26%) Finance
2 1 (5.26%) French Language
2 1 (5.26%) Retail
2 1 (5.26%) Telecoms
Miscellaneous
1 2 (10.53%) Analytical Skills
1 2 (10.53%) Management Information System
1 2 (10.53%) Virtual Team
2 1 (5.26%) Video Conferencing
Operating Systems
1 9 (47.37%) Windows
2 5 (26.32%) Windows 7
3 4 (21.05%) Windows Server
3 4 (21.05%) Windows Vista
4 3 (15.79%) Windows Server 2008
4 3 (15.79%) Windows XP
5 2 (10.53%) Windows 10
5 2 (10.53%) Windows Server 2003
6 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 3 (15.79%) ITIL
1 3 (15.79%) Service Management
2 2 (10.53%) ITIL V3
2 2 (10.53%) Migration
3 1 (5.26%) Change Control
3 1 (5.26%) Problem Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 1 (5.26%) MCP
1 1 (5.26%) MCSA
1 1 (5.26%) MCSE
1 1 (5.26%) Microsoft Certification
System Software
1 6 (31.58%) Active Directory
2 2 (10.53%) XenApp
2 2 (10.53%) XenDesktop
Systems Management
1 1 (5.26%) AirWatch
1 1 (5.26%) Backup Exec
1 1 (5.26%) Casper Suite
1 1 (5.26%) Norton AntiVirus
1 1 (5.26%) SCCM
1 1 (5.26%) SCOM
1 1 (5.26%) WhatsUp Gold
Vendors
1 8 (42.11%) Microsoft
2 4 (21.05%) Citrix
2 4 (21.05%) VMware
3 2 (10.53%) Dell
3 2 (10.53%) HP
4 1 (5.26%) Intel Security
4 1 (5.26%) LANDesk
4 1 (5.26%) Oracle
4 1 (5.26%) SAP
4 1 (5.26%) Sophos
4 1 (5.26%) Symantec