The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 524 473 446
Rank change year-on-year
-51 -27
Contract jobs requiring a 2nd Line Support Analyst 89 145 144
As % of all contract IT jobs located in England 0.18% 0.28% 0.30%
As % of the Job Titles category 0.19% 0.30% 0.31%
Number of daily rates quoted 47 66 71
Median daily rate £150 £160 £150
Median daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £119 £123 £110
10% offered a daily rate of more than £200 £241 £225
UK excluding London median daily rate £150 £155 £150
% change year-on-year
-3.22% +3.33%
Number of hourly rates quoted 18 59 44
Median hourly rate £17.00 £16.00 £17.50
Median hourly rate % change year-on-year
+6.25% -8.57%
90% offered a hourly rate of more than £13.70 £13.00 £12.45
10% offered a hourly rate of more than £32.00 £21.50 £22.35
UK excluding London median hourly rate £14.50 £15.00 £15.89
% change year-on-year
-3.33% -5.60%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46528 48328 46308
As % of all contract IT jobs located in England 94.87% 94.81% 94.91%
Number of daily rates quoted 30643 30970 28843
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 1386 1841 1899
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £40.00 £38.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 1 July 2016.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 1 July 2016.

2nd Line Support Analyst Hourly Rate Histogram in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -22 43 £145 -12.12% 8
South East +6 24 £150 -11.76% 9
East of England +10 6 £195 -13.33% 2
South West -10 5 £200 +45.45% 2
North West -13 4 £125 -21.87% 4
West Midlands -25 4 £154 +7.30%
Yorkshire -5 2 - - 3
North East -65 1 - -
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 1 July 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Analyst in the job title.

1 128 (68.09%) Windows
2 106 (56.38%) Active Directory
3 89 (47.34%) Microsoft
4 71 (37.77%) MS Office
5 60 (31.91%) Windows 7
5 60 (31.91%) ITIL
6 46 (24.47%) MS Excel
7 41 (21.81%) Citrix
7 41 (21.81%) Windows Server
8 32 (17.02%) Blackberry
9 28 (14.89%) MS Exchange
10 26 (13.83%) Office 365
10 26 (13.83%) Windows 8
11 25 (13.30%) Windows Server 2008
11 25 (13.30%) TCP/IP
12 23 (12.23%) Windows XP
12 23 (12.23%) VMware
13 22 (11.70%) Service Management
13 22 (11.70%) SCCM
14 21 (11.17%) SLA
14 21 (11.17%) Mac OS X
15 20 (10.64%) Cisco
15 20 (10.64%) Finance
16 15 (7.98%) Blackberry Enterprise Server
16 15 (7.98%) Windows 10
17 14 (7.45%) SQL
18 13 (6.91%) Legal
18 13 (6.91%) LANDesk
18 13 (6.91%) Incident Management
19 12 (6.38%) VMware Infrastructure

2nd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (14.89%) MS Exchange
2 15 (7.98%) Blackberry Enterprise Server
3 9 (4.79%) Exchange Server 2003
3 9 (4.79%) Exchange Server 2007
3 9 (4.79%) IBM Notes
3 9 (4.79%) SharePoint
4 7 (3.72%) Skype for Business
5 5 (2.66%) Exchange Server 2010
6 4 (2.13%) Exchange Server 2013
6 4 (2.13%) SharePoint 2010
7 1 (0.53%) Apache
7 1 (0.53%) CMS
7 1 (0.53%) Joomla!
7 1 (0.53%) Office Communications Server
7 1 (0.53%) WordPress
Applications
1 71 (37.77%) MS Office
2 46 (24.47%) MS Excel
3 4 (2.13%) Acrobat
4 3 (1.60%) MS PowerPoint
5 1 (0.53%) Adobe Creative Suite
5 1 (0.53%) MS Visio
5 1 (0.53%) Spreadsheet
Business Applications
1 1 (0.53%) Dynamics AX
1 1 (0.53%) Dynamics GP
Cloud Services
1 26 (13.83%) Office 365
2 1 (0.53%) Azure Active Directory
2 1 (0.53%) Microsoft Azure
2 1 (0.53%) OneDrive
Communications & Networking
1 25 (13.30%) TCP/IP
2 12 (6.38%) Internet
3 11 (5.85%) DNS
3 11 (5.85%) LAN
3 11 (5.85%) VPN
3 11 (5.85%) WAN
4 10 (5.32%) DHCP
5 8 (4.26%) Wireless
6 7 (3.72%) Extranet
7 6 (3.19%) VoIP
8 5 (2.66%) Firewall
9 4 (2.13%) Intranet
10 3 (1.60%) IP Telephony
11 2 (1.06%) Cisco IOS
11 2 (1.06%) Cisco IPT
11 2 (1.06%) SAN
11 2 (1.06%) Skype
12 1 (0.53%) Ethernet
12 1 (0.53%) PBX
12 1 (0.53%) Wi-Fi
Database & Business Intelligence
1 2 (1.06%) Data Warehouse
1 2 (1.06%) SQL Server
2 1 (0.53%) SQL Server Reporting Services
Development Applications
1 3 (1.60%) JIRA
2 1 (0.53%) Oracle APEX
2 1 (0.53%) Subversion
General
1 20 (10.64%) Finance
2 13 (6.91%) Legal
3 10 (5.32%) Law
4 9 (4.79%) Retail
5 8 (4.26%) Banking
6 7 (3.72%) Manufacturing
7 3 (1.60%) Advertising
7 3 (1.60%) Front Office
7 3 (1.60%) Investment Banking
8 2 (1.06%) Back Office
8 2 (1.06%) Marketing
8 2 (1.06%) Telecoms
9 1 (0.53%) Automotive
9 1 (0.53%) Billing
9 1 (0.53%) Financial Institution
9 1 (0.53%) French Language
9 1 (0.53%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.53%) .NET
1 1 (0.53%) COM
1 1 (0.53%) CSS
1 1 (0.53%) HTML
1 1 (0.53%) SailPoint
1 1 (0.53%) Web Services
Miscellaneous
1 32 (17.02%) Blackberry
2 11 (5.85%) Smartphone
3 6 (3.19%) Driving Licence
3 6 (3.19%) iPad
3 6 (3.19%) Life Science
4 5 (2.66%) Analytical Skills
4 5 (2.66%) iPhone
4 5 (2.66%) Management Information System
4 5 (2.66%) Video Conferencing
5 2 (1.06%) EPoS
6 1 (0.53%) Client/Server
6 1 (0.53%) Clustering
6 1 (0.53%) Computer Science
6 1 (0.53%) Derivative
6 1 (0.53%) Equities
6 1 (0.53%) Fixed Income
6 1 (0.53%) Foreign Exchange (FX)
6 1 (0.53%) Handset
6 1 (0.53%) NHS
6 1 (0.53%) Statistics
Operating Systems
1 128 (68.09%) Windows
2 60 (31.91%) Windows 7
3 41 (21.81%) Windows Server
4 26 (13.83%) Windows 8
5 25 (13.30%) Windows Server 2008
6 23 (12.23%) Windows XP
7 21 (11.17%) Mac OS X
8 15 (7.98%) Windows 10
9 12 (6.38%) Windows Server 2012
10 8 (4.26%) Apple iOS
11 7 (3.72%) Android
12 6 (3.19%) Windows Server 2003
13 5 (2.66%) Linux
14 4 (2.13%) Windows 2000
15 2 (1.06%) Mac OS
15 2 (1.06%) Unix
16 1 (0.53%) Red Hat Enterprise Linux
16 1 (0.53%) SUSE
16 1 (0.53%) Windows NT
Processes & Methodologies
1 60 (31.91%) ITIL
2 22 (11.70%) Service Management
3 13 (6.91%) Incident Management
4 10 (5.32%) Root Cause Analysis
5 9 (4.79%) Problem Management
6 7 (3.72%) Service Delivery
7 6 (3.19%) Change Management
7 6 (3.19%) Information Security
8 5 (2.66%) Document Management
8 5 (2.66%) ITIL V3
8 5 (2.66%) ITSM
8 5 (2.66%) Workflow
9 4 (2.13%) Asset Management
9 4 (2.13%) Coaching
9 4 (2.13%) Software Deployment
9 4 (2.13%) Time Management
10 3 (1.60%) ERP
11 2 (1.06%) Application Packaging
11 2 (1.06%) Migration
11 2 (1.06%) Project Management
Programming Languages
1 14 (7.45%) SQL
2 3 (1.60%) PowerShell
3 2 (1.06%) Java
4 1 (0.53%) Bash Shell
4 1 (0.53%) JavaScript
4 1 (0.53%) Perl
4 1 (0.53%) PHP
4 1 (0.53%) PL/SQL
4 1 (0.53%) Ruby
4 1 (0.53%) T-SQL
Qualifications
1 11 (5.85%) Microsoft Certification
2 10 (5.32%) ITIL Certification
3 8 (4.26%) MCP
4 7 (3.72%) Security Cleared
5 6 (3.19%) MCSE
5 6 (3.19%) SC Cleared
6 4 (2.13%) MCDST
7 2 (1.06%) BPSS Clearance
7 2 (1.06%) CCNA
7 2 (1.06%) Cisco Certification
7 2 (1.06%) DBS Check
7 2 (1.06%) Degree
7 2 (1.06%) DV Cleared
7 2 (1.06%) MCSA
7 2 (1.06%) MOS
8 1 (0.53%) GISP
8 1 (0.53%) ISTQB
8 1 (0.53%) ISTQB Foundation Certification
8 1 (0.53%) MCITP
8 1 (0.53%) MCTS
Quality Assurance & Compliance
1 21 (11.17%) SLA
2 1 (0.53%) Disclosure Scotland
2 1 (0.53%) HL7
System Software
1 106 (56.38%) Active Directory
2 12 (6.38%) VMware Infrastructure
3 8 (4.26%) vSphere
4 7 (3.72%) Virtual Desktop
4 7 (3.72%) XenApp
5 5 (2.66%) Terminal Services
5 5 (2.66%) VMware ESX
6 4 (2.13%) XenDesktop
7 3 (1.60%) VMware Workstation
8 2 (1.06%) Hyper-V
8 2 (1.06%) Microsoft App-V
9 1 (0.53%) VMware ESXi
9 1 (0.53%) Xen
Systems Management
1 22 (11.70%) SCCM
2 5 (2.66%) DameWare
3 4 (2.13%) Backup Exec
3 4 (2.13%) BMC Marimba
4 2 (1.06%) WSUS
5 1 (0.53%) Casper Suite
5 1 (0.53%) Cisco CUCM
5 1 (0.53%) Control-M
5 1 (0.53%) Malwarebytes
5 1 (0.53%) McAfee ePO
5 1 (0.53%) OpenView
Vendors
1 89 (47.34%) Microsoft
2 41 (21.81%) Citrix
3 23 (12.23%) VMware
4 20 (10.64%) Cisco
5 13 (6.91%) LANDesk
6 11 (5.85%) HP
7 9 (4.79%) Lotus
8 8 (4.26%) Apple
9 7 (3.72%) Google
10 5 (2.66%) Adobe
10 5 (2.66%) Dell
10 5 (2.66%) PeopleSoft
11 4 (2.13%) BMC
11 4 (2.13%) Oracle
11 4 (2.13%) Symantec
11 4 (2.13%) ThinPrint
12 3 (1.60%) Avaya
12 3 (1.60%) iManage
12 3 (1.60%) Remedy
12 3 (1.60%) ServiceNow
London
Ebury
Rate: £125.00 - £150.00 per day
Posted: 2 days ago
Brighton, East Sussex
Lorien Resourcing
Posted: 2 days ago
Bournemouth, Dorset
Deerfoot IT Resources Ltd
Rate: £180 - £260 per day + Competitive Daily Rate
Posted: 2 days ago
Manchester, Lancashire
LA International
Rate: £100 - £115 per annum
Posted: 8 hours ago