The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 505 483 491
Rank change year-on-year
-22 +8
Contract jobs requiring a 2nd Line Support Analyst 92 88 68
As % of all contract IT jobs located in England 0.18% 0.18% 0.15%
As % of the Job Titles category 0.19% 0.19% 0.16%
Number of daily rates quoted 36 43 27
Average daily rate
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of your Daily Rate
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£173 £150 £175
Average daily rate % change year-on-year
+15.00% -14.28%
90% offered a daily rate of more than £133 £106 £131
10% offered a daily rate of more than £250 £225 £210
UK excluding London average daily rate £170 £150 £175
% change year-on-year
+13.33% -14.28%
Number of hourly rates quoted 39 26 28
Average hourly rate £16.00 £17.50 £16.75
Average hourly rate % change year-on-year
-8.57% +4.47%
90% offered a hourly rate of more than £14.00 £12.60 £12.78
10% offered a hourly rate of more than £19.20 £22.00 £22.65
UK excluding London average hourly rate £15.50 £17.00 £15.50
% change year-on-year
-8.82% +9.67%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47807 45756 43091
As % of all contract IT jobs located in England 92.51% 92.65% 92.72%
Number of daily rates quoted 31014 28318 25816
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1784 1851 1999
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.31
10% offered a hourly rate of more than £42.50 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

2nd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 28 July 2015.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 38 £225 +50.00% 5
South East -20 15 £170 +41.66% 7
East Midlands +2 7 £108 -43.42% 1
South West +4 6 £140 -44.00%
North East -20 6 £120 -55.96%
West Midlands -1 5 - - 1
East of England -9 5 £275 +83.33% 3
North West -17 5 £175 +14.75% 4
Yorkshire -22 5 £188 - 2
2nd Line Support Analyst
UK

2nd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 136 (79.07%) Windows
2 100 (58.14%) Active Directory
3 71 (41.28%) Microsoft
4 67 (38.95%) MS Office
5 61 (35.47%) Windows 7
6 49 (28.49%) ITIL
7 46 (26.74%) Windows XP
7 46 (26.74%) MS Exchange
8 38 (22.09%) MS Excel
9 29 (16.86%) Blackberry
10 28 (16.28%) Citrix
11 26 (15.12%) Windows Server 2003
11 26 (15.12%) VMware
11 26 (15.12%) Windows Server 2008
12 18 (10.47%) Finance
12 18 (10.47%) Microsoft Certification
12 18 (10.47%) TCP/IP
13 17 (9.88%) LAN
13 17 (9.88%) Blackberry Enterprise Server
14 16 (9.30%) SLA
14 16 (9.30%) WAN
15 15 (8.72%) Cisco
15 15 (8.72%) SQL
15 15 (8.72%) Service Management
16 14 (8.14%) DNS
16 14 (8.14%) SCCM
16 14 (8.14%) Windows 8
17 13 (7.56%) SQL Server
18 12 (6.98%) DHCP
18 12 (6.98%) HP

2nd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (26.74%) MS Exchange
2 17 (9.88%) Blackberry Enterprise Server
3 11 (6.40%) Exchange Server 2010
4 9 (5.23%) Exchange Server 2007
5 8 (4.65%) SharePoint
6 7 (4.07%) Lync
7 6 (3.49%) Exchange Server 2003
8 4 (2.33%) SharePoint 2013
9 3 (1.74%) IBM Notes
10 2 (1.16%) Lotus Domino
10 2 (1.16%) SharePoint Server
10 2 (1.16%) MS Project Server
11 1 (0.58%) Exchange Server 2013
11 1 (0.58%) Drupal
11 1 (0.58%) TPMS
11 1 (0.58%) Office Communications Server
11 1 (0.58%) nginx
11 1 (0.58%) Apache Solr
11 1 (0.58%) Apache
11 1 (0.58%) Tomcat
Applications
1 67 (38.95%) MS Office
2 38 (22.09%) MS Excel
3 6 (3.49%) MS PowerPoint
4 2 (1.16%) Adobe Creative Suite
4 2 (1.16%) MS Project
5 1 (0.58%) Acrobat
5 1 (0.58%) AutoCAD
Business Applications
1 4 (2.33%) Dynamics CRM
2 1 (0.58%) SAP Business One
2 1 (0.58%) SAP Oil and Gas
Cloud Services
1 12 (6.98%) Office 365
2 1 (0.58%) Amazon AWS
Communications & Networking
1 18 (10.47%) TCP/IP
2 17 (9.88%) LAN
3 16 (9.30%) WAN
4 14 (8.14%) DNS
5 12 (6.98%) DHCP
6 11 (6.40%) Firewall
7 9 (5.23%) SAN
7 9 (5.23%) VoIP
8 7 (4.07%) VPN
9 3 (1.74%) IP Telephony
10 2 (1.16%) Wi-Fi
10 2 (1.16%) Wireless
10 2 (1.16%) Internet
10 2 (1.16%) NAS
11 1 (0.58%) Unified Communications
11 1 (0.58%) 4G
11 1 (0.58%) LDAP
11 1 (0.58%) Extranet
11 1 (0.58%) 3G
11 1 (0.58%) Cisco IOS
Database & Business Intelligence
1 13 (7.56%) SQL Server
2 4 (2.33%) Oracle Database
3 2 (1.16%) SQL Server 2008
3 2 (1.16%) MySQL
4 1 (0.58%) Redis
4 1 (0.58%) Relational Database
4 1 (0.58%) Oracle Reports
4 1 (0.58%) Oracle Discoverer
4 1 (0.58%) RDBMS
4 1 (0.58%) BusinessObjects
Development Applications
1 1 (0.58%) Jenkins
General
1 18 (10.47%) Finance
2 11 (6.40%) Retail
3 10 (5.81%) Telecoms
4 5 (2.91%) Legal
5 4 (2.33%) Pharmaceutical
6 3 (1.74%) Law
7 2 (1.16%) Manufacturing
7 2 (1.16%) Banking
7 2 (1.16%) Marketing
7 2 (1.16%) Multimedia
8 1 (0.58%) Retail Banking
8 1 (0.58%) Corporate Banking
8 1 (0.58%) Automotive
8 1 (0.58%) Front Office
8 1 (0.58%) Back Office
8 1 (0.58%) Electronics
Libraries, Frameworks & Software Standards
1 2 (1.16%) HTML
2 1 (0.58%) COM
2 1 (0.58%) Web Services
2 1 (0.58%) XML
2 1 (0.58%) ODBC
2 1 (0.58%) ActiveMQ
2 1 (0.58%) Ruby on Rails
2 1 (0.58%) Software Packaging
Miscellaneous
1 29 (16.86%) Blackberry
2 8 (4.65%) Analytical Skills
3 7 (4.07%) NHS
4 6 (3.49%) PDA
5 5 (2.91%) Video Conferencing
5 5 (2.91%) iPhone
6 4 (2.33%) Management Information System
6 4 (2.33%) iPad
7 3 (1.74%) Smartphone
7 3 (1.74%) Handset
7 3 (1.74%) Mathematics
8 2 (1.16%) Computer Science
8 2 (1.16%) Data Integration
8 2 (1.16%) Social Media
8 2 (1.16%) BYOD
8 2 (1.16%) Mobile Computing
9 1 (0.58%) Enterprise Storage
9 1 (0.58%) Digital Media
9 1 (0.58%) Video on Demand
9 1 (0.58%) Life Science
Operating Systems
1 136 (79.07%) Windows
2 61 (35.47%) Windows 7
3 46 (26.74%) Windows XP
4 26 (15.12%) Windows Server 2003
4 26 (15.12%) Windows Server 2008
5 14 (8.14%) Windows 8
6 10 (5.81%) Linux
7 9 (5.23%) Android
8 8 (4.65%) Windows Server 2012
8 8 (4.65%) Apple iOS
9 7 (4.07%) UNIX
9 7 (4.07%) Windows Vista
10 6 (3.49%) Mac OS X
11 2 (1.16%) HPUX
11 2 (1.16%) Windows 2000 Server
12 1 (0.58%) CentOS
12 1 (0.58%) Windows 2000
Processes & Methodologies
1 49 (28.49%) ITIL
2 15 (8.72%) Service Management
3 7 (4.07%) CRM
3 7 (4.07%) Migration
3 7 (4.07%) Incident Management
4 6 (3.49%) Software Deployment
4 6 (3.49%) Service Delivery
5 5 (2.91%) Business Intelligence
5 5 (2.91%) Time Management
5 5 (2.91%) Continuous Improvement
6 4 (2.33%) ITSM
7 3 (1.74%) Problem Management
7 3 (1.74%) Root Cause Analysis
8 2 (1.16%) Patch Management
8 2 (1.16%) Performance Management
8 2 (1.16%) Knowledge Management
8 2 (1.16%) ITIL V3
8 2 (1.16%) Software Distribution
8 2 (1.16%) Infrastructure Management
8 2 (1.16%) Security Management
Programming Languages
1 15 (8.72%) SQL
2 2 (1.16%) VBA
3 1 (0.58%) Ruby
3 1 (0.58%) PowerShell
3 1 (0.58%) VBScript
3 1 (0.58%) JavaScript
3 1 (0.58%) Perl
Qualifications
1 18 (10.47%) Microsoft Certification
2 10 (5.81%) MCSA
2 10 (5.81%) MCP
2 10 (5.81%) SC Cleared
2 10 (5.81%) Security Cleared
3 6 (3.49%) MCITP
3 6 (3.49%) Degree
4 5 (2.91%) MCDST
4 5 (2.91%) MCTS
4 5 (2.91%) Cisco Certification
4 5 (2.91%) CCNA
5 3 (1.74%) MCSE
6 2 (1.16%) VMware Certified Professional (VCP)
6 2 (1.16%) CCA
6 2 (1.16%) Citrix Certification
7 1 (0.58%) Oracle Certification
7 1 (0.58%) A+ Certification
7 1 (0.58%) ITIL Certification
7 1 (0.58%) Network+ Certification
7 1 (0.58%) MOS
Quality Assurance & Compliance
1 16 (9.30%) SLA
System Software
1 100 (58.14%) Active Directory
2 11 (6.40%) VMware Infrastructure
3 4 (2.33%) XenApp
4 3 (1.74%) Hyper-V
5 1 (0.58%) Forefront TMG
5 1 (0.58%) Varnish
5 1 (0.58%) BitLocker
5 1 (0.58%) Terminal Services
5 1 (0.58%) ISA Server
5 1 (0.58%) VMware ESX
5 1 (0.58%) Microsoft App-V
5 1 (0.58%) Citrix Presentation Server
5 1 (0.58%) VMware Server
Systems Management
1 14 (8.14%) SCCM
2 5 (2.91%) Backup Exec
3 3 (1.74%) SCOM
4 2 (1.16%) HP Data Protector
4 2 (1.16%) Norton AntiVirus
4 2 (1.16%) AirWatch
5 1 (0.58%) ZENworks
5 1 (0.58%) MAILsweeper
5 1 (0.58%) DameWare
5 1 (0.58%) WSUS
5 1 (0.58%) ZABBIX
5 1 (0.58%) Puppet
5 1 (0.58%) Vagrant
Vendors
1 71 (41.28%) Microsoft
2 28 (16.28%) Citrix
3 26 (15.12%) VMware
4 15 (8.72%) Cisco
5 12 (6.98%) HP
6 10 (5.81%) Apple
7 6 (3.49%) Symantec
7 6 (3.49%) Remedy
8 5 (2.91%) Dell
8 5 (2.91%) Oracle
9 4 (2.33%) IBM
9 4 (2.33%) Adobe
9 4 (2.33%) McAfee
10 3 (1.74%) CA
10 3 (1.74%) Lotus
10 3 (1.74%) LANDesk
10 3 (1.74%) Mitel
11 2 (1.16%) Altiris
11 2 (1.16%) Northgate
11 2 (1.16%) Civica
Hampshire
Venn Group
Rate: £8 - £10 Per Hour
Posted: 10 hours ago
Central London / West End
Latcom Ltd
Rate: £185 per day
Posted: 4 days ago
East Midlands
Real Staffing
Rate: £200 - £240 per day + competitive
Posted: 6 days ago
Bradford
Hays IT - Uk Posting account
Rate: £140.00 - £170.00 per day
Posted: 25 days ago