2nd Line Support Analyst Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Second Line Support Analyst
Rank 435 479 486
Rank change year-on-year
+44 +7
Contract jobs requiring a 2nd Line Support Analyst 77 78 69
As % of all contract IT jobs located in England 0.182% 0.146% 0.125%
As % of the Job Titles category 0.197% 0.157% 0.134%
Number of daily rates quoted 33 21 14
Average daily rate £190 £175 £173
Average daily rate % change year-on-year
+8.57% +1.44%
90% offered a daily rate of more than £128 £96 £116
10% offered a daily rate of more than £212 £326 £234
UK excluding London average daily rate £193 £140 £185
% change year-on-year
+37.50% -24.32%
Number of hourly rates quoted 27 31 23
Average hourly rate £15.00 £16.00 £15.50
Average hourly rate % change year-on-year
-6.25% +3.22%
90% offered a hourly rate of more than £13.00 £12.50 £11.19
10% offered a hourly rate of more than £20.00 £20.00 £21.80
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category		 39141 49545 51375
As % of all contract IT jobs located in England 92.52% 92.60% 92.74%
Number of daily rates quoted 22991 28027 28527
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2036 2429 2720
Average hourly rate £19.00 £18.50 £20.00
Average hourly rate % change year-on-year
+2.70% -7.50%
90% offered a hourly rate of more than £11.21 £11.17 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Analyst
UK

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

England 2nd Line Support Analyst Daily Rate Trend

2nd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 21 May 2013.

England 2nd Line Support Analyst Daily Rate Histogram

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

England 2nd Line Support Analyst Hourly Rate Trend

2nd Line Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London +5 30 £190 -7.31%
South East +37 28 £210 +5.00%
West Midlands +15 8 £160 +71.12%
East of England +12 4 £166 +44.56%
Yorkshire +1 4 - -
East Midlands 0 1 - -
North East - 1 - -
North West - 1 - -
2nd Line Support Analyst
UK

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 107 (79.26%) Windows
2 59 (43.70%) Active Directory
3 58 (42.96%) Microsoft
4 55 (40.74%) Windows 7
5 51 (37.78%) MS Office
6 50 (37.04%) Windows XP
7 48 (35.56%) ITIL
8 36 (26.67%) MS Excel
9 29 (21.48%) Citrix
10 27 (20.00%) MS Exchange
11 26 (19.26%) TCP/IP
11 26 (19.26%) Windows Server 2008
12 25 (18.52%) Microsoft Certification
13 21 (15.56%) Windows Vista
14 20 (14.81%) Lotus
14 20 (14.81%) Lotus Notes
14 20 (14.81%) VMware
14 20 (14.81%) Windows Server 2003
15 17 (12.59%) Internet
16 16 (11.85%) Finance
16 16 (11.85%) LAN
17 15 (11.11%) SLA
17 15 (11.11%) VMware Infrastructure
18 13 (9.630%) WAN
18 13 (9.630%) MCP
18 13 (9.630%) Exchange Server 2003
19 12 (8.889%) Incident Management
20 11 (8.148%) HP
21 10 (7.407%) DNS
21 10 (7.407%) SQL

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (1.481%) Application Packaging
2 1 (0.741%) ASP.NET
2 1 (0.741%) .NET
Application Platforms
1 27 (20.00%) MS Exchange
2 20 (14.81%) Lotus Notes
3 13 (9.630%) Exchange Server 2003
4 7 (5.185%) SharePoint
5 6 (4.444%) Exchange Server 2007
5 6 (4.444%) Blackberry Enterprise Server
6 3 (2.222%) IIS
6 3 (2.222%) Exchange Server 2010
7 2 (1.481%) Exchange Server 2000
Applications
1 51 (37.78%) MS Office
2 36 (26.67%) MS Excel
3 10 (7.407%) Office 365
4 3 (2.222%) MS Visio
5 2 (1.481%) MS PowerPoint
6 1 (0.741%) MS Project
6 1 (0.741%) SPSS
Business Applications
1 3 (2.222%) Line 500
2 1 (0.741%) Beauchamp
Communications & Networking
1 26 (19.26%) TCP/IP
2 17 (12.59%) Internet
3 16 (11.85%) LAN
4 13 (9.630%) WAN
5 10 (7.407%) DNS
5 10 (7.407%) ADSL
6 7 (5.185%) VPN
6 7 (5.185%) DHCP
6 7 (5.185%) Wireless
7 6 (4.444%) HTTP
8 4 (2.963%) FTP
8 4 (2.963%) Broadband
8 4 (2.963%) SMTP
9 3 (2.222%) HTTPS
9 3 (2.222%) NNTP
10 2 (1.481%) Wi-Fi
10 2 (1.481%) 3G
10 2 (1.481%) SAN
10 2 (1.481%) VoIP
11 1 (0.741%) IMAP
Database & Business Intelligence
1 8 (5.926%) SQL Server
2 5 (3.704%) SQL Server 2008
3 3 (2.222%) Crystal Reports
4 2 (1.481%) SQL Server 2005
4 2 (1.481%) SQL Server 2000
Development Applications
1 1 (0.741%) MSI
General
1 16 (11.85%) Finance
2 5 (3.704%) Banking
3 3 (2.222%) Manufacturing
3 3 (2.222%) Advertising
3 3 (2.222%) Retail
4 2 (1.481%) Investment Banking
4 2 (1.481%) Law
4 2 (1.481%) Telecoms
4 2 (1.481%) Front Office
5 1 (0.741%) Pharmaceutical
5 1 (0.741%) Back Office
5 1 (0.741%) Publishing
5 1 (0.741%) Military
5 1 (0.741%) French Language
5 1 (0.741%) Italian Language
Miscellaneous
1 10 (7.407%) Blackberry
2 5 (3.704%) Mathematics
3 4 (2.963%) Management Information System
4 3 (2.222%) Video Conferencing
4 3 (2.222%) iPad
5 2 (1.481%) iPhone
5 2 (1.481%) Cloud Computing
5 2 (1.481%) PDA
5 2 (1.481%) Data Protection Act
5 2 (1.481%) Foreign Exchange (FX)
6 1 (0.741%) Client/Server
6 1 (0.741%) NHS
6 1 (0.741%) Thin Client
6 1 (0.741%) AS400
6 1 (0.741%) Handset
6 1 (0.741%) 3D Graphics
6 1 (0.741%) Fat Client
6 1 (0.741%) Life Science
6 1 (0.741%) Statistics
6 1 (0.741%) Mobile App
Operating Systems
1 107 (79.26%) Windows
2 55 (40.74%) Windows 7
3 50 (37.04%) Windows XP
4 26 (19.26%) Windows Server 2008
5 21 (15.56%) Windows Vista
6 20 (14.81%) Windows Server 2003
7 7 (5.185%) Mac OS X
8 6 (4.444%) Windows 2000
9 4 (2.963%) UNIX
10 3 (2.222%) Windows Mobile
10 3 (2.222%) Windows 2000 Server
11 2 (1.481%) Windows NT
11 2 (1.481%) Linux
12 1 (0.741%) NetWare
12 1 (0.741%) Windows CE
Processes & Methodologies
1 48 (35.56%) ITIL
2 12 (8.889%) Incident Management
3 10 (7.407%) Migration
4 9 (6.667%) Problem Management
5 7 (5.185%) ERP
6 6 (4.444%) Time Management
7 5 (3.704%) Service Management
7 5 (3.704%) Service Delivery
7 5 (3.704%) Change Management
7 5 (3.704%) Data Protection
8 3 (2.222%) Asset Management
8 3 (2.222%) Root Cause Analysis
8 3 (2.222%) Change Control
9 2 (1.481%) Mobile Device Management
9 2 (1.481%) Project Planning
9 2 (1.481%) Investment Management
9 2 (1.481%) Workflow
10 1 (0.741%) E-Commerce
10 1 (0.741%) Project Management
10 1 (0.741%) Configuration Management
Programming Languages
1 10 (7.407%) SQL
2 3 (2.222%) C
3 1 (0.741%) C#
3 1 (0.741%) Java
3 1 (0.741%) VBScript
3 1 (0.741%) VB.NET
3 1 (0.741%) PowerShell
Qualifications
1 25 (18.52%) Microsoft Certification
2 13 (9.630%) MCP
3 9 (6.667%) MCSE
4 7 (5.185%) Security Cleared
5 6 (4.444%) DV Cleared
6 5 (3.704%) ITIL Certification
6 5 (3.704%) Degree
7 4 (2.963%) MCDST
7 4 (2.963%) SC Cleared
7 4 (2.963%) A+ Certification
8 3 (2.222%) MCITP
9 2 (1.481%) ACSP
9 2 (1.481%) MOS
9 2 (1.481%) Network+ Certification
10 1 (0.741%) MCSA
Quality Assurance & Compliance
1 15 (11.11%) SLA
System Software
1 59 (43.70%) Active Directory
2 15 (11.11%) VMware Infrastructure
3 6 (4.444%) Terminal Services
4 3 (2.222%) Microsoft App-V
4 3 (2.222%) XenApp
4 3 (2.222%) vSphere
4 3 (2.222%) VMware ESXi
5 1 (0.741%) MetaFrame
5 1 (0.741%) VMware Workstation
5 1 (0.741%) Novell eDirectory
5 1 (0.741%) Hyper-V
5 1 (0.741%) XenDesktop
Systems Management
1 7 (5.185%) Backup Exec
2 3 (2.222%) Norton AntiVirus
2 3 (2.222%) DameWare
3 2 (1.481%) McAfee ePO
3 2 (1.481%) WSUS
3 2 (1.481%) SCCM
3 2 (1.481%) Systems Management Server (SMS)
3 2 (1.481%) OpenView
4 1 (0.741%) ZENworks
4 1 (0.741%) NetBackup
4 1 (0.741%) OVSD
4 1 (0.741%) Symantec Enterprise Vault
Vendors
1 58 (42.96%) Microsoft
2 29 (21.48%) Citrix
3 20 (14.81%) Lotus
3 20 (14.81%) VMware
4 11 (8.148%) HP
5 9 (6.667%) Apple
6 8 (5.926%) SAP
7 7 (5.185%) Cisco
7 7 (5.185%) Symantec
8 6 (4.444%) LANDesk
8 6 (4.444%) Remedy
9 4 (2.963%) JD Edwards
10 3 (2.222%) Compaq
10 3 (2.222%) Juniper
10 3 (2.222%) Sage
10 3 (2.222%) McAfee
10 3 (2.222%) Bloomberg
11 2 (1.481%) Sophos
11 2 (1.481%) Reuters
11 2 (1.481%) Novell
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Last Updated Tuesday 21 May 2013
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