The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
UK / England
Rank 502 504 492
Rank change year-on-year
+2 -12
Contract jobs requiring a 2nd Line Support Analyst 75 85 107
As % of all contract IT jobs located in England 0.18% 0.18% 0.22%
As % of the Job Titles category 0.19% 0.19% 0.24%
Number of daily rates quoted 43 52 51
Median daily rate £160 £210 £175
Median daily rate % change year-on-year
-23.80% +20.00%
90% offered a daily rate of more than £126 £136 £135
10% offered a daily rate of more than £240 £307 £275
UK excluding London median daily rate £145 £210 £200
% change year-on-year
-30.95% +5.00%
Number of hourly rates quoted 10 12 31
Median hourly rate £18.75 £15.00 £16.00
Median hourly rate % change year-on-year
+25.00% -6.25%
90% offered a hourly rate of more than £17.20 £13.50 £12.50
10% offered a hourly rate of more than £23.20 £18.75 £21.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39800 44770 45194
As % of all contract IT jobs located in England 94.70% 95.09% 94.75%
Number of daily rates quoted 26166 29219 28232
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £263 £263 £245
10% offered a daily rate of more than £600 £590 £568
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1406 1507 1784
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.32 £11.08 £11.00
10% offered a hourly rate of more than £47.00 £48.00 £42.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

2nd Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 27 February 2017.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 27 February 2017.

2nd Line Support Analyst Hourly Rate Histogram in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 42 £170 -12.82% 6
South East +14 14 £176 +17.50% 9
East of England -9 8 £154 -41.42% 2
Yorkshire +23 4 £125 -3.84% 3
South West -1 3 - - 3
East Midlands -1 2 £140 -44.00% 2
North West +15 1 - - 4
West Midlands +9 1 £120 - 3
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Analyst in the job title.

1 153 (78.06%) Windows
2 113 (57.65%) Active Directory
3 82 (41.84%) Windows 7
4 81 (41.33%) Microsoft
5 74 (37.76%) MS Office
6 62 (31.63%) MS Excel
7 56 (28.57%) ITIL
8 36 (18.37%) MS Exchange
9 35 (17.86%) Citrix
9 35 (17.86%) Windows 10
10 34 (17.35%) SLA
10 34 (17.35%) TCP/IP
11 33 (16.84%) VMware
12 31 (15.82%) Blackberry
13 30 (15.31%) Cisco
14 22 (11.22%) VMware Infrastructure
15 21 (10.71%) Mac OS X
16 20 (10.20%) Service Management
16 20 (10.20%) ITIL Certification
16 20 (10.20%) SCCM
16 20 (10.20%) Problem Management
17 19 (9.69%) Blackberry Enterprise Server
18 18 (9.18%) Wireless
18 18 (9.18%) vSphere
19 16 (8.16%) Windows Server
19 16 (8.16%) Virtual Desktop
20 15 (7.65%) Exchange Server 2010
20 15 (7.65%) Law
21 14 (7.14%) LANDesk
21 14 (7.14%) Windows XP

2nd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (18.37%) MS Exchange
2 19 (9.69%) Blackberry Enterprise Server
3 15 (7.65%) Exchange Server 2010
4 10 (5.10%) Exchange Server 2007
5 6 (3.06%) Exchange Server 2013
5 6 (3.06%) IIS
5 6 (3.06%) SharePoint
6 5 (2.55%) IBM Notes
7 4 (2.04%) Skype for Business
8 1 (0.51%) CMS
8 1 (0.51%) Exchange Server 2003
8 1 (0.51%) SharePoint 2010
8 1 (0.51%) WebSphere
Applications
1 74 (37.76%) MS Office
2 62 (31.63%) MS Excel
3 6 (3.06%) MS PowerPoint
4 2 (1.02%) MS Visio
5 1 (0.51%) Acrobat
Business Applications
1 6 (3.06%) RMDS
2 1 (0.51%) Hyperion Planning
2 1 (0.51%) Lorenzo
2 1 (0.51%) Oracle 11i
2 1 (0.51%) Oracle Cash Management
2 1 (0.51%) Oracle EBS
2 1 (0.51%) Oracle EBS R12
2 1 (0.51%) Oracle Financials
2 1 (0.51%) Oracle General Ledger
2 1 (0.51%) Oracle iProcurement
2 1 (0.51%) Oracle Payables
2 1 (0.51%) Oracle Receivables
2 1 (0.51%) thinkFolio
2 1 (0.51%) Visualfiles
Cloud Services
1 10 (5.10%) Office 365
2 1 (0.51%) Cloud Computing
2 1 (0.51%) GitHub
2 1 (0.51%) Microsoft Azure
Communications & Networking
1 34 (17.35%) TCP/IP
2 18 (9.18%) Wireless
3 13 (6.63%) DNS
4 12 (6.12%) LAN
5 11 (5.61%) DHCP
6 9 (4.59%) WAN
7 8 (4.08%) VPN
8 7 (3.57%) Internet
9 4 (2.04%) Firewall
9 4 (2.04%) IP Telephony
9 4 (2.04%) Skype
9 4 (2.04%) VoIP
10 2 (1.02%) Ethernet
10 2 (1.02%) LDAP
10 2 (1.02%) Network Security
10 2 (1.02%) WebEx
10 2 (1.02%) Wi-Fi
11 1 (0.51%) ADSL
11 1 (0.51%) MPLS
11 1 (0.51%) SAN
Database & Business Intelligence
1 8 (4.08%) SQL Server
2 2 (1.02%) BusinessObjects
3 1 (0.51%) BusinessObjects Business Intelligence
3 1 (0.51%) Crystal Reports
3 1 (0.51%) Electronic Patient Records
3 1 (0.51%) Essbase
3 1 (0.51%) SQL Server 2005
Development Applications
1 3 (1.53%) JIRA
2 1 (0.51%) Jenkins
2 1 (0.51%) Sonatype Nexus
General
1 15 (7.65%) Law
2 13 (6.63%) Finance
3 12 (6.12%) Legal
4 9 (4.59%) Retail
5 8 (4.08%) Banking
6 6 (3.06%) Front Office
6 6 (3.06%) Telecoms
7 3 (1.53%) Manufacturing
8 2 (1.02%) Investment Banking
9 1 (0.51%) Aerospace
9 1 (0.51%) Dutch Language
9 1 (0.51%) Financial Institution
9 1 (0.51%) French Language
9 1 (0.51%) Local Government
9 1 (0.51%) Private Banking
9 1 (0.51%) Retail Banking
9 1 (0.51%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (3.06%) FIX Protocol
1 6 (3.06%) Rendezvous
2 1 (0.51%) MSMQ
2 1 (0.51%) Software Packaging
2 1 (0.51%) X-Windows
Miscellaneous
1 31 (15.82%) Blackberry
2 14 (7.14%) Analytical Skills
3 11 (5.61%) Driving Licence
4 9 (4.59%) Smartphone
4 9 (4.59%) Video Conferencing
5 8 (4.08%) iPad
5 8 (4.08%) iPhone
6 6 (3.06%) Foreign Exchange (FX)
7 5 (2.55%) Clustering
7 5 (2.55%) Computer Science
7 5 (2.55%) Management Information System
8 3 (1.53%) Life Science
8 3 (1.53%) NHS
9 2 (1.02%) User Experience
9 2 (1.02%) Virtual Team
10 1 (0.51%) CMDB
10 1 (0.51%) Enterprise Software
10 1 (0.51%) Online Banking
10 1 (0.51%) RSA SecurID
10 1 (0.51%) Tandem
Operating Systems
1 153 (78.06%) Windows
2 82 (41.84%) Windows 7
3 35 (17.86%) Windows 10
4 21 (10.71%) Mac OS X
5 16 (8.16%) Windows Server
6 14 (7.14%) Windows XP
7 13 (6.63%) Windows Server 2008
8 12 (6.12%) Windows 8
9 9 (4.59%) Unix
9 9 (4.59%) Windows Server 2003
10 8 (4.08%) Windows Server 2012
11 6 (3.06%) Apple iOS
12 5 (2.55%) Linux
13 4 (2.04%) Android
13 4 (2.04%) Windows Vista
14 3 (1.53%) Windows 2000
15 2 (1.02%) Mac OS
16 1 (0.51%) CentOS
16 1 (0.51%) Windows NT
16 1 (0.51%) Windows Phone
Processes & Methodologies
1 56 (28.57%) ITIL
2 20 (10.20%) Problem Management
2 20 (10.20%) Service Management
3 14 (7.14%) Root Cause Analysis
4 13 (6.63%) Incident Management
5 12 (6.12%) Information Security
6 9 (4.59%) Service Delivery
7 8 (4.08%) Change Management
7 8 (4.08%) ITIL V3
8 6 (3.06%) Algorithmic Trading
8 6 (3.06%) Asset Management
8 6 (3.06%) Electronic Trading
8 6 (3.06%) Market Making
9 5 (2.55%) Network Load Balancing
9 5 (2.55%) Release Management
9 5 (2.55%) Software Deployment
10 4 (2.04%) Time Management
11 2 (1.02%) Business Continuity
11 2 (1.02%) Investment Management
11 2 (1.02%) Wealth Management
Programming Languages
1 10 (5.10%) SQL
2 6 (3.06%) Python
3 5 (2.55%) PowerShell
4 2 (1.02%) VBScript
5 1 (0.51%) C#
5 1 (0.51%) PL/SQL
Qualifications
1 20 (10.20%) ITIL Certification
2 13 (6.63%) Degree
3 12 (6.12%) MCP
3 12 (6.12%) Security Cleared
4 11 (5.61%) Microsoft Certification
5 10 (5.10%) SC Cleared
6 6 (3.06%) MCSE
7 4 (2.04%) CCNA
7 4 (2.04%) Cisco Certification
8 2 (1.02%) A+ Certification
8 2 (1.02%) DBS Check
8 2 (1.02%) MCSA
9 1 (0.51%) BPSS Clearance
9 1 (0.51%) ECDL
9 1 (0.51%) MCITP
9 1 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (17.35%) SLA
2 2 (1.02%) QA
3 1 (0.51%) Disclosure Scotland
3 1 (0.51%) PMO
System Software
1 113 (57.65%) Active Directory
2 22 (11.22%) VMware Infrastructure
3 18 (9.18%) vSphere
4 16 (8.16%) Virtual Desktop
5 10 (5.10%) XenApp
6 7 (3.57%) Microsoft App-V
6 7 (3.57%) Terminal Services
7 6 (3.06%) Firmware
8 2 (1.02%) VMware ESXi
8 2 (1.02%) XenServer
9 1 (0.51%) Hyper-V
9 1 (0.51%) Terminal Server
9 1 (0.51%) Virtual Machines
9 1 (0.51%) VMware Server
9 1 (0.51%) XenDesktop
Systems Management
1 20 (10.20%) SCCM
2 6 (3.06%) AirWatch
2 6 (3.06%) EdgeSight
2 6 (3.06%) Tivoli Storage Manager
3 4 (2.04%) SafeCom
4 2 (1.02%) Backup Exec
4 2 (1.02%) DameWare
4 2 (1.02%) Nagios
4 2 (1.02%) NetBackup
5 1 (0.51%) BMC Marimba
5 1 (0.51%) Grafana
5 1 (0.51%) ITRS Geneos
5 1 (0.51%) Microsoft Data Protection Manager
5 1 (0.51%) Norton AntiVirus
5 1 (0.51%) OpenView
5 1 (0.51%) SCOrch
5 1 (0.51%) ServiceCenter
5 1 (0.51%) Symantec Endpoint Protection
5 1 (0.51%) WSUS
Vendors
1 81 (41.33%) Microsoft
2 35 (17.86%) Citrix
3 33 (16.84%) VMware
4 30 (15.31%) Cisco
5 14 (7.14%) LANDesk
6 12 (6.12%) HP
7 9 (4.59%) Apple
7 9 (4.59%) Oracle
8 8 (4.08%) Dell
8 8 (4.08%) Reuters
9 6 (3.06%) Currenex
9 6 (3.06%) FXall
9 6 (3.06%) TIBCO
10 5 (2.55%) Lotus
10 5 (2.55%) Sophos
11 4 (2.04%) Altiris
11 4 (2.04%) Remedy
11 4 (2.04%) Wyse
12 3 (1.53%) IBM
12 3 (1.53%) ServiceNow
Manchester, Lancashire
Premier IT
Posted: 7 hours ago