The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 502 467 449
Rank change year-on-year
-35 -18
Contract jobs requiring a 2nd Line Support Analyst 70 96 66
As % of all contract IT jobs located in England 0.14% 0.20% 0.16%
As % of the Job Titles category 0.16% 0.22% 0.17%
Number of daily rates quoted 33 29 23
Average daily rate
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£180 £145 £175
Average daily rate % change year-on-year
+24.13% -17.14%
90% offered a daily rate of more than £102 £100 £112
10% offered a daily rate of more than £275 £194 £250
UK excluding London average daily rate £200 £130 £175
% change year-on-year
+53.84% -25.71%
Number of hourly rates quoted 19 37 26
Average hourly rate £15.50 £16.50 £15.00
Average hourly rate % change year-on-year
-6.06% +10.00%
90% offered a hourly rate of more than £12.30 £13.40 £12.05
10% offered a hourly rate of more than £21.20 £22.00 £19.75
UK excluding London average hourly rate £16.00 £16.00 £15.00
% change year-on-year
- +6.66%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44947 43726 38873
As % of all contract IT jobs located in England 92.44% 92.47% 92.96%
Number of daily rates quoted 27712 26658 22838
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1792 1874 2060
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

2nd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 27 March 2015.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 22 £178 +1.42% 8
South East -37 16 £200 +37.93% 2
East of England +11 8 £163 +16.07% 2
West Midlands -1 8 £275 +175.00%
South West -3 5 £105 -20.75% 1
Yorkshire -16 4 £100 -28.57% 1
North West -20 4 £225 +104.54% 1
North East 0 1 - -
East Midlands -8 1 £120 - 1
2nd Line Support Analyst
UK

2nd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 122 (76.73%) Windows
2 83 (52.20%) Active Directory
3 65 (40.88%) Microsoft
4 57 (35.85%) Windows 7
5 55 (34.59%) MS Office
6 47 (29.56%) ITIL
7 35 (22.01%) Windows XP
8 34 (21.38%) MS Exchange
9 29 (18.24%) Blackberry
10 28 (17.61%) Citrix
11 27 (16.98%) VMware
12 26 (16.35%) Windows Server 2003
13 25 (15.72%) Windows Server 2008
14 23 (14.47%) MS Excel
15 22 (13.84%) LAN
16 20 (12.58%) DNS
17 19 (11.95%) WAN
18 18 (11.32%) TCP/IP
19 17 (10.69%) Cisco
19 17 (10.69%) SQL Server
20 16 (10.06%) SQL
20 16 (10.06%) Analytical Skills
21 15 (9.43%) SCCM
21 15 (9.43%) DHCP
21 15 (9.43%) Microsoft Certification
21 15 (9.43%) Finance
22 14 (8.81%) Linux
23 13 (8.18%) HP
24 12 (7.55%) Android
25 11 (6.92%) Windows 8

2nd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT contractor jobs across the England region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (21.38%) MS Exchange
2 11 (6.92%) Blackberry Enterprise Server
3 7 (4.40%) Lync
4 6 (3.77%) Exchange Server 2003
4 6 (3.77%) Exchange Server 2007
5 5 (3.14%) Exchange Server 2010
6 3 (1.89%) Apache
6 3 (1.89%) Office Communications Server
6 3 (1.89%) IIS
7 1 (0.63%) IBM Notes
7 1 (0.63%) WorkSite
Applications
1 55 (34.59%) MS Office
2 23 (14.47%) MS Excel
3 4 (2.52%) Adobe Creative Suite
4 2 (1.26%) Final Cut Pro
4 2 (1.26%) AutoCAD
5 1 (0.63%) MS PowerPoint
Business Applications
1 1 (0.63%) Dynamics CRM
Cloud Services
1 5 (3.14%) Office 365
Communications & Networking
1 22 (13.84%) LAN
2 20 (12.58%) DNS
3 19 (11.95%) WAN
4 18 (11.32%) TCP/IP
5 15 (9.43%) DHCP
6 10 (6.29%) Firewall
7 7 (4.40%) VPN
8 5 (3.14%) VoIP
8 5 (3.14%) Wi-Fi
8 5 (3.14%) Wireless
9 4 (2.52%) SAN
10 2 (1.26%) Cisco ASA
10 2 (1.26%) 3G
11 1 (0.63%) 4G
11 1 (0.63%) Internet
11 1 (0.63%) IP Telephony
11 1 (0.63%) ADSL
11 1 (0.63%) Broadband
Database & Business Intelligence
1 17 (10.69%) SQL Server
2 3 (1.89%) MySQL
2 3 (1.89%) Oracle Database
3 2 (1.26%) SQL Server 2008
4 1 (0.63%) Oracle Reports
4 1 (0.63%) Oracle Discoverer
General
1 15 (9.43%) Finance
2 7 (4.40%) Legal
3 5 (3.14%) Telecoms
4 4 (2.52%) Law
4 4 (2.52%) Retail
5 2 (1.26%) Pharmaceutical
6 1 (0.63%) Manufacturing
6 1 (0.63%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.89%) HTML
2 1 (0.63%) XML
2 1 (0.63%) Application Packaging
2 1 (0.63%) Software Packaging
2 1 (0.63%) Corona SDK
Miscellaneous
1 29 (18.24%) Blackberry
2 16 (10.06%) Analytical Skills
3 8 (5.03%) NHS
4 4 (2.52%) iPad
5 3 (1.89%) iPhone
6 2 (1.26%) Mobile Computing
6 2 (1.26%) Smartphone
6 2 (1.26%) Statistics
6 2 (1.26%) Mathematics
6 2 (1.26%) Computer Science
7 1 (0.63%) Video Conferencing
7 1 (0.63%) EPoS
7 1 (0.63%) Mainframe
7 1 (0.63%) Handset
7 1 (0.63%) Pocket PC
Operating Systems
1 122 (76.73%) Windows
2 57 (35.85%) Windows 7
3 35 (22.01%) Windows XP
4 26 (16.35%) Windows Server 2003
5 25 (15.72%) Windows Server 2008
6 14 (8.81%) Linux
7 12 (7.55%) Android
8 11 (6.92%) Windows 8
9 6 (3.77%) Apple iOS
10 5 (3.14%) Windows 2000
10 5 (3.14%) HPUX
10 5 (3.14%) Mac OS X
11 4 (2.52%) Windows Server 2012
12 3 (1.89%) UNIX
12 3 (1.89%) Ubuntu
12 3 (1.89%) Windows Vista
13 2 (1.26%) Windows 2000 Server
13 2 (1.26%) CentOS
14 1 (0.63%) Windows NT
Processes & Methodologies
1 47 (29.56%) ITIL
2 9 (5.66%) Migration
3 7 (4.40%) Incident Management
4 6 (3.77%) Business Intelligence
4 6 (3.77%) Service Management
5 5 (3.14%) Knowledge Management
6 3 (1.89%) Service Delivery
7 2 (1.26%) Time Management
7 2 (1.26%) Capacity Planning
7 2 (1.26%) Continuous Improvement
7 2 (1.26%) Change Control
8 1 (0.63%) Software Deployment
8 1 (0.63%) Cyber Security
8 1 (0.63%) B2B
8 1 (0.63%) PRINCE2
8 1 (0.63%) CRM
8 1 (0.63%) E-Commerce
8 1 (0.63%) ERP
Programming Languages
1 16 (10.06%) SQL
2 2 (1.26%) VBA
2 2 (1.26%) Python
2 2 (1.26%) C
2 2 (1.26%) C++
3 1 (0.63%) Java
Qualifications
1 15 (9.43%) Microsoft Certification
2 6 (3.77%) MCSE
2 6 (3.77%) Security Cleared
3 5 (3.14%) SC Cleared
4 3 (1.89%) MCP
4 3 (1.89%) Degree
4 3 (1.89%) MCSA
5 2 (1.26%) CNA
5 2 (1.26%) CNE
5 2 (1.26%) Novell Certification
5 2 (1.26%) MCITP
6 1 (0.63%) DV Cleared
6 1 (0.63%) ITIL Foundation Certificate
6 1 (0.63%) A+ Certification
6 1 (0.63%) ITIL Certification
6 1 (0.63%) MCDST
6 1 (0.63%) Cisco Certification
6 1 (0.63%) Oracle Certification
Quality Assurance & Compliance
1 10 (6.29%) SLA
System Software
1 83 (52.20%) Active Directory
2 11 (6.92%) VMware Infrastructure
3 9 (5.66%) XenApp
4 4 (2.52%) Hyper-V
5 3 (1.89%) ISA Server
5 3 (1.89%) Forefront TMG
6 2 (1.26%) XenServer
7 1 (0.63%) Microsoft App-V
7 1 (0.63%) Citrix Presentation Server
7 1 (0.63%) Terminal Services
Systems Management
1 15 (9.43%) SCCM
2 7 (4.40%) WSUS
3 3 (1.89%) Backup Exec
3 3 (1.89%) SCOM
3 3 (1.89%) Norton AntiVirus
4 2 (1.26%) HP Data Protector
5 1 (0.63%) Symantec Endpoint Protection
5 1 (0.63%) DameWare
5 1 (0.63%) OpenView Configuration Management
5 1 (0.63%) ZENworks
Vendors
1 65 (40.88%) Microsoft
2 28 (17.61%) Citrix
3 27 (16.98%) VMware
4 17 (10.69%) Cisco
5 13 (8.18%) HP
6 9 (5.66%) Apple
7 7 (4.40%) Remedy
7 7 (4.40%) Adobe
8 5 (3.14%) Symantec
9 4 (2.52%) Mitel
10 3 (1.89%) LANDesk
10 3 (1.89%) Splunk
10 3 (1.89%) Wyse
10 3 (1.89%) AppSense
10 3 (1.89%) Oracle
10 3 (1.89%) Red Hat
11 2 (1.26%) Dell
11 2 (1.26%) ServiceNow
11 2 (1.26%) Altiris
12 1 (0.63%) Computacenter
Falmouth, Cornwall
TEKsystems
Rate: £90 - £100 per day
Posted: 2 days ago