The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 507 481 483
Rank change year-on-year
-26 +2
Contract jobs requiring a 2nd Line Support Analyst 117 142 136
As % of all contract IT jobs located in England 0.24% 0.27% 0.26%
As % of the Job Titles category 0.25% 0.28% 0.28%
Number of daily rates quoted 74 79 56
Median daily rate £164 £175 £180
Median daily rate % change year-on-year
-6.42% -2.77%
90% offered a daily rate of more than £110 £110 £120
10% offered a daily rate of more than £500 £234 £275
UK excluding London median daily rate £150 £145 £170
% change year-on-year
+3.44% -14.70%
Number of hourly rates quoted 24 39 40
Median hourly rate £14.53 £15.00 £16.50
Median hourly rate % change year-on-year
-3.11% -9.09%
90% offered a hourly rate of more than £11.23 £11.00 £11.95
10% offered a hourly rate of more than £22.50 £20.00 £20.05
UK excluding London median hourly rate £14.50 £16.00 £16.50
% change year-on-year
-9.37% -3.03%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46856 50029 49209
As % of all contract IT jobs located in England 94.61% 95.03% 92.87%
Number of daily rates quoted 30915 32483 30579
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1539 1928 1999
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £38.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 30 September 2016.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 30 September 2016.

2nd Line Support Analyst Hourly Rate Histogram in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 42 £175 -5.27% 9
South East +6 21 £150 -34.06% 8
Yorkshire +27 17 £113 -27.41% 4
East of England +5 13 £195 -7.14%
West Midlands -19 12 £135 +10.20% 1
South West +12 6 £170 +61.90% 2
North West +11 4 £103 +7.89% 1
East Midlands -20 1 - -
North East - 1 £175 -
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 September 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Analyst in the job title.

1 146 (70.87%) Windows
2 108 (52.43%) Active Directory
3 87 (42.23%) Microsoft
4 71 (34.47%) MS Office
5 70 (33.98%) Windows 7
6 53 (25.73%) ITIL
7 49 (23.79%) MS Excel
8 39 (18.93%) Windows Server
9 38 (18.45%) MS Exchange
10 34 (16.50%) TCP/IP
11 32 (15.53%) Office 365
12 29 (14.08%) Citrix
13 25 (12.14%) Service Management
14 24 (11.65%) SLA
14 24 (11.65%) Mac OS X
15 23 (11.17%) Blackberry
16 22 (10.68%) VMware
16 22 (10.68%) Incident Management
16 22 (10.68%) Windows 10
17 21 (10.19%) Windows 8
17 21 (10.19%) Retail
17 21 (10.19%) Windows Server 2008
18 19 (9.22%) SCCM
19 18 (8.74%) Problem Management
20 17 (8.25%) SQL
21 16 (7.77%) Analytical Skills
22 15 (7.28%) Degree
22 15 (7.28%) Exchange Server 2007
22 15 (7.28%) LANDesk
23 14 (6.80%) XenApp

2nd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (18.45%) MS Exchange
2 15 (7.28%) Exchange Server 2007
3 11 (5.34%) Blackberry Enterprise Server
3 11 (5.34%) Exchange Server 2010
4 9 (4.37%) Exchange Server 2003
4 9 (4.37%) IBM Notes
4 9 (4.37%) Skype for Business
5 6 (2.91%) Exchange Server 2013
5 6 (2.91%) SharePoint
6 2 (0.97%) IIS
6 2 (0.97%) SharePoint 2010
7 1 (0.49%) Apache
7 1 (0.49%) CMS
7 1 (0.49%) Joomla!
7 1 (0.49%) WordPress
Applications
1 71 (34.47%) MS Office
2 49 (23.79%) MS Excel
3 2 (0.97%) Acrobat
4 1 (0.49%) Adobe Creative Suite
4 1 (0.49%) MS PowerPoint
4 1 (0.49%) Spreadsheet
Business Applications
1 10 (4.85%) RMDS
2 1 (0.49%) Dynamics AX
2 1 (0.49%) Dynamics GP
2 1 (0.49%) Visualfiles
Cloud Services
1 32 (15.53%) Office 365
2 1 (0.49%) Microsoft Azure
2 1 (0.49%) OneDrive
Communications & Networking
1 34 (16.50%) TCP/IP
2 10 (4.85%) Wireless
3 9 (4.37%) DHCP
3 9 (4.37%) DNS
3 9 (4.37%) LAN
4 8 (3.88%) Internet
5 7 (3.40%) WAN
6 6 (2.91%) VPN
7 5 (2.43%) Firewall
8 4 (1.94%) Skype
9 3 (1.46%) Ethernet
9 3 (1.46%) IP Telephony
9 3 (1.46%) Network Security
9 3 (1.46%) SAN
9 3 (1.46%) VoIP
10 2 (0.97%) Cisco IOS
10 2 (0.97%) Extranet
10 2 (0.97%) Intranet
11 1 (0.49%) WebEx
11 1 (0.49%) Wi-Fi
Database & Business Intelligence
1 14 (6.80%) SQL Server
2 2 (0.97%) SAP BI
2 2 (0.97%) SQL Server 2008
3 1 (0.49%) SQL Server 2012
Development Applications
1 2 (0.97%) JIRA
General
1 21 (10.19%) Retail
2 11 (5.34%) Finance
3 10 (4.85%) Front Office
4 7 (3.40%) Legal
4 7 (3.40%) Telecoms
5 6 (2.91%) Manufacturing
6 5 (2.43%) Automotive
6 5 (2.43%) German Language
7 4 (1.94%) Banking
8 3 (1.46%) Law
9 2 (0.97%) Back Office
9 2 (0.97%) Marketing
10 1 (0.49%) Advertising
10 1 (0.49%) French Language
10 1 (0.49%) Pharmaceutical
10 1 (0.49%) Private Banking
10 1 (0.49%) Retail Banking
Libraries, Frameworks & Software Standards
1 10 (4.85%) FIX Protocol
1 10 (4.85%) Rendezvous
2 1 (0.49%) COM
2 1 (0.49%) CSS
2 1 (0.49%) HTML
Miscellaneous
1 23 (11.17%) Blackberry
2 16 (7.77%) Analytical Skills
3 12 (5.83%) Driving Licence
4 10 (4.85%) Foreign Exchange (FX)
5 9 (4.37%) Smartphone
6 7 (3.40%) Management Information System
6 7 (3.40%) NHS
7 6 (2.91%) iPhone
7 6 (2.91%) Video Conferencing
8 5 (2.43%) iPad
9 4 (1.94%) Life Science
9 4 (1.94%) SCADA
10 3 (1.46%) EPoS
11 2 (0.97%) Clustering
11 2 (0.97%) Virtual Team
12 1 (0.49%) Computer Science
12 1 (0.49%) Handset
12 1 (0.49%) PACS
12 1 (0.49%) Pocket PC
12 1 (0.49%) RSA SecurID
Operating Systems
1 146 (70.87%) Windows
2 70 (33.98%) Windows 7
3 39 (18.93%) Windows Server
4 24 (11.65%) Mac OS X
5 22 (10.68%) Windows 10
6 21 (10.19%) Windows 8
6 21 (10.19%) Windows Server 2008
7 14 (6.80%) Windows XP
8 11 (5.34%) Apple iOS
8 11 (5.34%) Unix
9 10 (4.85%) Windows Server 2012
10 7 (3.40%) Android
11 6 (2.91%) Linux
12 5 (2.43%) Windows Server 2003
13 4 (1.94%) Windows Vista
14 3 (1.46%) Mac OS
14 3 (1.46%) Windows 2000
15 2 (0.97%) CentOS
15 2 (0.97%) Ubuntu
16 1 (0.49%) Windows NT
Processes & Methodologies
1 53 (25.73%) ITIL
2 25 (12.14%) Service Management
3 22 (10.68%) Incident Management
4 18 (8.74%) Problem Management
5 12 (5.83%) Root Cause Analysis
6 10 (4.85%) Algorithmic Trading
6 10 (4.85%) Electronic Trading
6 10 (4.85%) Market Making
6 10 (4.85%) Service Delivery
7 7 (3.40%) Migration
8 6 (2.91%) ITIL V3
8 6 (2.91%) ITSM
9 5 (2.43%) B2C
9 5 (2.43%) Information Security
9 5 (2.43%) Kalman Filter
9 5 (2.43%) Knowledge Management
9 5 (2.43%) Time Management
10 4 (1.94%) Asset Management
10 4 (1.94%) Change Management
10 4 (1.94%) Web Filtering
Programming Languages
1 17 (8.25%) SQL
2 10 (4.85%) Python
3 1 (0.49%) JavaScript
3 1 (0.49%) PHP
3 1 (0.49%) PowerShell
Qualifications
1 15 (7.28%) Degree
2 12 (5.83%) Microsoft Certification
3 11 (5.34%) ITIL Certification
4 9 (4.37%) MCP
4 9 (4.37%) Security Cleared
5 6 (2.91%) MCSE
6 4 (1.94%) BPSS Clearance
6 4 (1.94%) MCDST
7 3 (1.46%) SC Cleared
8 2 (0.97%) CCNA
8 2 (0.97%) Cisco Certification
8 2 (0.97%) DBS Check
8 2 (0.97%) MCITP
9 1 (0.49%) A+ Certification
9 1 (0.49%) CTC Cleared
9 1 (0.49%) DV Cleared
9 1 (0.49%) MCSA
9 1 (0.49%) MCTS
9 1 (0.49%) NVQ Level 3
Quality Assurance & Compliance
1 24 (11.65%) SLA
2 2 (0.97%) Disclosure Scotland
2 2 (0.97%) HL7
System Software
1 108 (52.43%) Active Directory
2 14 (6.80%) XenApp
3 10 (4.85%) VMware Infrastructure
4 7 (3.40%) vSphere
5 6 (2.91%) Virtual Desktop
6 4 (1.94%) Terminal Services
6 4 (1.94%) XenDesktop
7 3 (1.46%) Hyper-V
7 3 (1.46%) Virtual Machines
8 2 (0.97%) Microsoft App-V
8 2 (0.97%) VMware Server
9 1 (0.49%) Citrix Presentation Server
9 1 (0.49%) Firmware
9 1 (0.49%) Virtual Servers
9 1 (0.49%) VMware ESX
9 1 (0.49%) VMware ESXi
9 1 (0.49%) XenServer
Systems Management
1 19 (9.22%) SCCM
2 3 (1.46%) AirWatch
2 3 (1.46%) Backup Exec
2 3 (1.46%) McAfee ePO
3 2 (0.97%) BMC Marimba
3 2 (0.97%) Casper Suite
3 2 (0.97%) DameWare
3 2 (0.97%) Grafana
3 2 (0.97%) Nagios
3 2 (0.97%) WSUS
4 1 (0.49%) EdgeSight
4 1 (0.49%) Malwarebytes
4 1 (0.49%) Microsoft Clustering
4 1 (0.49%) Microsoft Intune
4 1 (0.49%) Norton AntiVirus
4 1 (0.49%) SafeCom
4 1 (0.49%) SCOM
4 1 (0.49%) SmoothWall
4 1 (0.49%) Tivoli Storage Manager
4 1 (0.49%) WhatsUp Gold
Vendors
1 87 (42.23%) Microsoft
2 29 (14.08%) Citrix
3 22 (10.68%) VMware
4 15 (7.28%) LANDesk
5 14 (6.80%) Cisco
6 12 (5.83%) Oracle
7 10 (4.85%) Currenex
7 10 (4.85%) FXall
7 10 (4.85%) HP
7 10 (4.85%) Reuters
7 10 (4.85%) TIBCO
8 9 (4.37%) Apple
8 9 (4.37%) Lotus
9 6 (2.91%) Dell
9 6 (2.91%) Google
10 4 (1.94%) Intel Security
10 4 (1.94%) ServiceNow
10 4 (1.94%) Sun
11 3 (1.46%) Remedy
11 3 (1.46%) Symantec
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Posted: Yesterday
London
Marcus Donald People
Rate: £190 - £200 per day
Posted: 14 hours ago
Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £150 per day
Posted: 4 days ago