The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 535 481 442
Rank change year-on-year
-54 -39
Contract jobs requiring a 2nd Line Support Analyst 94 125 155
As % of all contract IT jobs located in England 0.19% 0.25% 0.32%
As % of the Job Titles category 0.20% 0.27% 0.34%
Number of daily rates quoted 48 60 67
Median daily rate £150 £158 £138
Median daily rate % change year-on-year
-4.76% +14.35%
90% offered a daily rate of more than £133 £110 £100
10% offered a daily rate of more than £201 £227 £225
UK excluding London median daily rate £150 £140 £128
% change year-on-year
+7.14% +9.80%
Number of hourly rates quoted 18 45 53
Median hourly rate £16.25 £16.00 £17.00
Median hourly rate % change year-on-year
+1.56% -5.88%
90% offered a hourly rate of more than £12.85 £12.50 £12.08
10% offered a hourly rate of more than £27.50 £20.85 £21.00
UK excluding London median hourly rate £14.00 £15.00 £15.50
% change year-on-year
-6.66% -3.22%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47514 46808 45430
As % of all contract IT jobs located in England 94.92% 94.72% 94.58%
Number of daily rates quoted 31391 29406 28519
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1352 1865 1936
Median hourly rate £18.00 £17.00 £17.00
Median hourly rate % change year-on-year
+5.88% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £41.24 £40.00
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

2nd Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Daily Rate Trend in England

2nd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 27 May 2016.

2nd Line Support Analyst Daily Rate Histogram in England

2nd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Hourly Rate Trend in England

2nd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 27 May 2016.

2nd Line Support Analyst Hourly Rate Histogram in England

2nd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 41 £145 -12.12% 7
South East +1 30 £150 -7.69% 10
East of England +11 9 £133 -51.81% 2
West Midlands -12 4 £166 +15.13% 2
North West -19 3 £135 -13.60% 1
North East -47 3 - -
Yorkshire +1 2 - - 2
East Midlands +11 1 - - 2
South West -26 1 £135 +9.09%
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 May 2016, 2nd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Analyst in the job title.

1 128 (71.51%) Windows
2 105 (58.66%) Active Directory
3 76 (42.46%) Microsoft
4 65 (36.31%) MS Office
5 57 (31.84%) ITIL
5 57 (31.84%) Windows 7
6 47 (26.26%) Windows Server
7 42 (23.46%) MS Excel
8 41 (22.91%) Citrix
9 31 (17.32%) Blackberry
10 27 (15.08%) VMware
11 26 (14.53%) MS Exchange
11 26 (14.53%) Windows Server 2008
12 24 (13.41%) Windows XP
12 24 (13.41%) TCP/IP
13 23 (12.85%) Office 365
13 23 (12.85%) Windows 8
13 23 (12.85%) Finance
14 22 (12.29%) Cisco
15 20 (11.17%) Service Management
16 19 (10.61%) SLA
17 18 (10.06%) SCCM
17 18 (10.06%) Blackberry Enterprise Server
17 18 (10.06%) Legal
18 15 (8.38%) VMware Infrastructure
18 15 (8.38%) Law
18 15 (8.38%) SQL
19 13 (7.26%) Mac OS X
19 13 (7.26%) Windows Server 2012
20 12 (6.70%) Microsoft Certification

2nd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (14.53%) MS Exchange
2 18 (10.06%) Blackberry Enterprise Server
3 9 (5.03%) IBM Notes
3 9 (5.03%) SharePoint
4 8 (4.47%) Exchange Server 2003
4 8 (4.47%) Exchange Server 2007
4 8 (4.47%) Skype for Business
5 5 (2.79%) SharePoint 2010
6 3 (1.68%) Exchange Server 2013
7 2 (1.12%) Exchange Server 2010
8 1 (0.56%) Apache
8 1 (0.56%) CMS
8 1 (0.56%) Joomla!
8 1 (0.56%) Office Communications Server
8 1 (0.56%) WordPress
Applications
1 65 (36.31%) MS Office
2 42 (23.46%) MS Excel
3 4 (2.23%) Acrobat
3 4 (2.23%) MS PowerPoint
4 1 (0.56%) Adobe Creative Suite
4 1 (0.56%) MS Visio
Business Applications
1 1 (0.56%) Dynamics GP
Cloud Services
1 23 (12.85%) Office 365
2 1 (0.56%) Azure Active Directory
2 1 (0.56%) Microsoft Azure
2 1 (0.56%) OneDrive
Communications & Networking
1 24 (13.41%) TCP/IP
2 12 (6.70%) DNS
2 12 (6.70%) Internet
2 12 (6.70%) WAN
3 11 (6.15%) DHCP
3 11 (6.15%) LAN
4 10 (5.59%) VPN
5 7 (3.91%) Extranet
5 7 (3.91%) Wireless
6 6 (3.35%) Firewall
7 5 (2.79%) VoIP
8 3 (1.68%) IP Telephony
9 2 (1.12%) Cisco IOS
9 2 (1.12%) Cisco IPT
9 2 (1.12%) Intranet
9 2 (1.12%) SAN
10 1 (0.56%) ADSL
10 1 (0.56%) PBX
10 1 (0.56%) Skype
10 1 (0.56%) Wi-Fi
Database & Business Intelligence
1 4 (2.23%) SQL Server
2 3 (1.68%) Data Warehouse
3 2 (1.12%) SQL Server Reporting Services
Development Applications
1 1 (0.56%) JIRA
1 1 (0.56%) Oracle APEX
1 1 (0.56%) Subversion
General
1 23 (12.85%) Finance
2 18 (10.06%) Legal
3 15 (8.38%) Law
4 8 (4.47%) Banking
5 6 (3.35%) Retail
6 5 (2.79%) Manufacturing
7 3 (1.68%) Advertising
7 3 (1.68%) Front Office
7 3 (1.68%) Investment Banking
7 3 (1.68%) Telecoms
8 1 (0.56%) Back Office
8 1 (0.56%) Billing
8 1 (0.56%) Financial Institution
8 1 (0.56%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.12%) .NET
2 1 (0.56%) COM
2 1 (0.56%) CSS
2 1 (0.56%) HTML
2 1 (0.56%) SailPoint
2 1 (0.56%) Web Services
Miscellaneous
1 31 (17.32%) Blackberry
2 9 (5.03%) Smartphone
3 8 (4.47%) Video Conferencing
4 7 (3.91%) Driving Licence
5 5 (2.79%) iPhone
6 4 (2.23%) iPad
6 4 (2.23%) Life Science
7 3 (1.68%) Analytical Skills
8 2 (1.12%) Handset
8 2 (1.12%) Management Information System
9 1 (0.56%) Clustering
9 1 (0.56%) Computer Science
9 1 (0.56%) Derivative
9 1 (0.56%) Equities
9 1 (0.56%) Fat Client
9 1 (0.56%) Fixed Income
9 1 (0.56%) FMCG
9 1 (0.56%) Foreign Exchange (FX)
9 1 (0.56%) NHS
9 1 (0.56%) Thin Client
Operating Systems
1 128 (71.51%) Windows
2 57 (31.84%) Windows 7
3 47 (26.26%) Windows Server
4 26 (14.53%) Windows Server 2008
5 24 (13.41%) Windows XP
6 23 (12.85%) Windows 8
7 13 (7.26%) Mac OS X
7 13 (7.26%) Windows Server 2012
8 11 (6.15%) Windows 10
9 9 (5.03%) Windows Server 2003
10 7 (3.91%) Apple iOS
11 5 (2.79%) Linux
12 4 (2.23%) Android
12 4 (2.23%) Windows 2000
13 2 (1.12%) Unix
14 1 (0.56%) Red Hat Enterprise Linux
14 1 (0.56%) SUSE
Processes & Methodologies
1 57 (31.84%) ITIL
2 20 (11.17%) Service Management
3 9 (5.03%) Problem Management
3 9 (5.03%) Root Cause Analysis
4 7 (3.91%) Change Management
4 7 (3.91%) Service Delivery
5 6 (3.35%) Incident Management
5 6 (3.35%) Information Security
6 5 (2.79%) Document Management
6 5 (2.79%) ITIL V3
6 5 (2.79%) Workflow
7 4 (2.23%) Asset Management
7 4 (2.23%) Coaching
7 4 (2.23%) Software Deployment
8 3 (1.68%) Time Management
9 2 (1.12%) Application Packaging
9 2 (1.12%) Identity Access Management
9 2 (1.12%) Migration
9 2 (1.12%) Project Management
9 2 (1.12%) User Acceptance Testing
Programming Languages
1 15 (8.38%) SQL
2 3 (1.68%) PowerShell
3 2 (1.12%) Java
4 1 (0.56%) Bash Shell
4 1 (0.56%) JavaScript
4 1 (0.56%) Perl
4 1 (0.56%) PHP
4 1 (0.56%) PL/SQL
4 1 (0.56%) Ruby
4 1 (0.56%) T-SQL
Qualifications
1 12 (6.70%) Microsoft Certification
2 8 (4.47%) ITIL Certification
3 7 (3.91%) MCP
3 7 (3.91%) MCSE
3 7 (3.91%) Security Cleared
4 6 (3.35%) SC Cleared
5 4 (2.23%) MCDST
6 2 (1.12%) CCNA
6 2 (1.12%) Cisco Certification
6 2 (1.12%) Degree
6 2 (1.12%) DV Cleared
6 2 (1.12%) MCITP
6 2 (1.12%) MCSA
6 2 (1.12%) MOS
7 1 (0.56%) A+ Certification
7 1 (0.56%) BPSS Clearance
7 1 (0.56%) GISP
7 1 (0.56%) ISTQB
7 1 (0.56%) ISTQB Foundation Certification
7 1 (0.56%) MCTS
Quality Assurance & Compliance
1 19 (10.61%) SLA
2 1 (0.56%) Disclosure Scotland
System Software
1 105 (58.66%) Active Directory
2 15 (8.38%) VMware Infrastructure
3 8 (4.47%) vSphere
4 7 (3.91%) XenApp
5 6 (3.35%) Terminal Services
6 5 (2.79%) VMware ESX
7 4 (2.23%) XenDesktop
8 3 (1.68%) VMware Workstation
9 2 (1.12%) Hyper-V
9 2 (1.12%) Microsoft App-V
10 1 (0.56%) VMware ESXi
10 1 (0.56%) Xen
Systems Management
1 18 (10.06%) SCCM
2 5 (2.79%) Backup Exec
2 5 (2.79%) DameWare
3 4 (2.23%) BMC Marimba
4 2 (1.12%) WSUS
5 1 (0.56%) Casper Suite
5 1 (0.56%) Cisco CUCM
5 1 (0.56%) Control-M
5 1 (0.56%) Malwarebytes
5 1 (0.56%) McAfee ePO
5 1 (0.56%) OpenView
Vendors
1 76 (42.46%) Microsoft
2 41 (22.91%) Citrix
3 27 (15.08%) VMware
4 22 (12.29%) Cisco
5 10 (5.59%) LANDesk
6 9 (5.03%) HP
6 9 (5.03%) Lotus
7 5 (2.79%) Adobe
7 5 (2.79%) Apple
7 5 (2.79%) Dell
7 5 (2.79%) Oracle
7 5 (2.79%) PeopleSoft
7 5 (2.79%) Symantec
7 5 (2.79%) ThinPrint
8 4 (2.23%) Avaya
8 4 (2.23%) BMC
9 3 (1.68%) CA
9 3 (1.68%) iManage
9 3 (1.68%) Remedy
10 2 (1.12%) Intel Security
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £18.00 - £20.00 per day
Posted: 21 hours ago