East of England Helpdesk Analyst Contracts

This section looks at the demand for the Helpdesk Analyst role in IT contracts within the East of England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 29 August 2008 with a comparison to the same period last year.

Help Desk Analyst
Location Aberdeen Abingdon Ayr Ayrshire Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Birmingham Blackburn Bolton Bradford Brighton Bristol Buckinghamshire Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester City of London Cleethorpes County Antrim Coventry Crawley Darlington Denbighshire Derby Derbyshire Dorchester Dorset Dudley Durham East Anglia East Midlands East of England East Sussex Edinburgh England Essex Farnborough Farnham Folkestone Glasgow Gloucestershire Guildford Hampshire Harrow Hastings Hertfordshire High Wycombe Horsham Hounslow Ilford Kegworth Kent Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Luton Lutterworth Macclesfield Maidenhead Manchester Merseyside Middlesex Middlewich Midlands Milton Keynes Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Reading Redditch Romford Runcorn Scotland Sheffield Slough Somerset South Ayrshire South East South Wales South West South Yorkshire Southampton St Asaph St Helens Staffordshire Stockport Sunderland Surrey Swindon Tadworth Taunton Trowbridge Tyne and Wear UK Wales Warrington Warwick Warwickshire West Lothian West Midlands West Sussex West Yorkshire Weybridge Wigan Wiltshire Windsor Witham Wokingham Wolverhampton Worcestershire York Yorkshire	3 months to 29 Aug 2008	Same period last year
Rank	107	87
Rank change on same period last year	-20
Matching contract IT job ads	32	69
As % of all UK contract IT job ads sampled	0.043 %	0.069 %
As % of the category below	0.927 %	1.501 %
Daily rates quoted	7	7
Average minimum daily rate	£104	£94
Average daily rate	£104	£94
% change on same period last year	+10.60 %
Average maximum daily rate	£104	£94
UK excluding London average daily rate	£116	£129
% change on same period last year	-10.55 %
Hourly rates quoted	15	19
Average minimum hourly rate	£10.67	£18.84
Average hourly rate	£11.50	£20.05
% change on same period last year	-42.65 %
Average maximum hourly rate	£12.33	£21.26
UK excluding London average hourly rate	£13.11	£12.53
% change on same period last year	+4.62 %
Job Titles East of England
Matching contract IT job ads	3451	4596
As % of all UK contract IT job ads sampled	4.600 %	4.585 %
Daily rates quoted	1085	1406
Average minimum daily rate	£331	£324
Average daily rate	£354	£343
% change on same period last year	+3.17 %
Average maximum daily rate	£376	£361
UK excluding London average daily rate	£356	£355
% change on same period last year	+0.30 %
Hourly rates quoted	454	636
Average minimum hourly rate	£22.18	£25.47
Average hourly rate	£23.66	£26.68
% change on same period last year	-11.30 %
Average maximum hourly rate	£25.15	£27.89
UK excluding London average hourly rate	£23.79	£25.66
% change on same period last year	-7.31 %
Helpdesk Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Helpdesk Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

Helpdesk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Helpdesk Analyst across the East of England region.

Helpdesk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Helpdesk Analyst across the East of England region over the 3 months to 29 August 2008.

Helpdesk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Helpdesk Analyst across the East of England region.

Helpdesk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Helpdesk Analyst across the East of England region over the 3 months to 29 August 2008.

Helpdesk Analyst
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Helpdesk Analyst within the East of England region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Essex	-1	13	£86	-8.78 %
Cambridgeshire	+3	12	-	-
Hertfordshire	+9	2	£150	-
Bedfordshire	+5	2	-	-
Norfolk	-	2	-	-
East Anglia	-	1	-	-

Helpdesk Analyst England

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the East of England region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title.

1 37 (46.84 %) MS Office 2 33 (41.77 %) Windows 3 23 (29.11 %) Active Directory 4 20 (25.32 %) Windows XP 4 20 (25.32 %) MS Excel 4 20 (25.32 %) Microsoft 5 13 (16.46 %) Microsoft Certification 6 11 (13.92 %) WAN 7 10 (12.66 %) MS Exchange 7 10 (12.66 %) MCP 8 8 (10.13 %) DameWare 8 8 (10.13 %) ADSL 8 8 (10.13 %) SLA 9 7 (8.861 %) VPN 10 6 (7.595 %) Windows 2000

10 6 (7.595 %) Windows Server 2003 10 6 (7.595 %) Exchange Server 2003 11 5 (6.329 %) Degree 11 5 (6.329 %) Systems Management Server (SMS) 11 5 (6.329 %) SMS 12 4 (5.063 %) TCP/IP 12 4 (5.063 %) Lotus Notes 12 4 (5.063 %) Remedy 12 4 (5.063 %) Lotus 12 4 (5.063 %) NHS 12 4 (5.063 %) Windows 2000 Server 13 3 (3.797 %) Problem Management 13 3 (3.797 %) Finance 13 3 (3.797 %) Change Management 13 3 (3.797 %) Legal

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the East of England region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (1.266 %) COM 1 1 (1.266 %) .NET	Application Platforms 1 10 (12.66 %) MS Exchange 2 6 (7.595 %) Exchange Server 2003 3 4 (5.063 %) Lotus Notes 4 2 (2.532 %) Exchange Server 2000 5 1 (1.266 %) Exchange Server 2007 5 1 (1.266 %) SharePoint 5 1 (1.266 %) IIS
Applications 1 37 (46.84 %) MS Office 2 20 (25.32 %) MS Excel 3 1 (1.266 %) MS PowerPoint	Communications & Networking 1 11 (13.92 %) WAN 2 8 (10.13 %) ADSL 3 7 (8.861 %) VPN 4 5 (6.329 %) SMS 5 4 (5.063 %) TCP/IP 6 3 (3.797 %) LAN 7 2 (2.532 %) DHCP 7 2 (2.532 %) DNS 8 1 (1.266 %) Internet
Database & Business Intelligence 1 1 (1.266 %) SQL Server	General 1 3 (3.797 %) Finance 1 3 (3.797 %) Legal 2 2 (2.532 %) Manufacturing 2 2 (2.532 %) Law 3 1 (1.266 %) Pharmaceutical 3 1 (1.266 %) Education
Miscellaneous 1 4 (5.063 %) NHS 2 2 (2.532 %) Data Protection Act 3 1 (1.266 %) Mathematics 3 1 (1.266 %) French Language 3 1 (1.266 %) Blackberry	Operating Systems 1 33 (41.77 %) Windows 2 20 (25.32 %) Windows XP 3 6 (7.595 %) Windows 2000 3 6 (7.595 %) Windows Server 2003 4 4 (5.063 %) Windows 2000 Server 5 2 (2.532 %) UNIX 5 2 (2.532 %) Windows NT 6 1 (1.266 %) Windows Vista
Processes & Methodologies 1 3 (3.797 %) Problem Management 1 3 (3.797 %) Change Management 1 3 (3.797 %) ITIL 2 2 (2.532 %) Time Management 2 2 (2.532 %) Data Protection 3 1 (1.266 %) Matrix Management 3 1 (1.266 %) Service Delivery 3 1 (1.266 %) Configuration Management 3 1 (1.266 %) Document Management 3 1 (1.266 %) Knowledge Management	Programming Languages 1 1 (1.266 %) C++
Qualifications 1 13 (16.46 %) Microsoft Certification 2 10 (12.66 %) MCP 3 5 (6.329 %) Degree 4 3 (3.797 %) MCSE 5 2 (2.532 %) MCSA 5 2 (2.532 %) MOS 6 1 (1.266 %) MCDST 6 1 (1.266 %) HNC	Quality Assurance & Compliance 1 8 (10.13 %) SLA
System Software 1 23 (29.11 %) Active Directory 2 1 (1.266 %) Terminal Services	Systems Management 1 8 (10.13 %) DameWare 2 5 (6.329 %) Systems Management Server (SMS)
Vendors 1 20 (25.32 %) Microsoft 2 4 (5.063 %) Remedy 2 4 (5.063 %) Lotus 3 2 (2.532 %) Dell 3 2 (2.532 %) Intel 3 2 (2.532 %) Citrix 4 1 (1.266 %) Sage 4 1 (1.266 %) Cisco