Help Desk Analyst Contracts in the East of England
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Help Desk Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Help Desk Analyst
Rank 95 108 99
Rank change year-on-year
+13 -9
Contract jobs requiring a Help Desk Analyst 20 21 33
As % of all contract IT jobs located in the East of England 0.929% 0.713% 1.256%
As % of the Job Titles category 0.994% 0.758% 1.322%
Number of daily rates quoted 10 10 11
Average daily rate £88 £105 £78
Average daily rate % change year-on-year
-16.26% +34.83%
90% offered a daily rate of more than £85 £84 £75
10% offered a daily rate of more than £106 £172 £115
UK excluding London average daily rate £120 £120 £100
% change year-on-year
- +20.00%
Number of hourly rates quoted 8 4 15
Average hourly rate £11.75 £10.75 £12.50
Average hourly rate % change year-on-year
+9.30% -14.00%
90% offered a hourly rate of more than £10.50 £10.50 £10.50
10% offered a hourly rate of more than £17.50 £11.70 £37.50
UK excluding London average hourly rate £13.00 £12.50 £12.00
% change year-on-year
+4.00% +4.16%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category		 2013 2772 2497
As % of all contract IT jobs located in the East of England 93.45% 94.06% 95.02%
Number of daily rates quoted 1031 1306 1087
Average daily rate £350 £350 £350
90% offered a daily rate of more than £194 £200 £200
10% offered a daily rate of more than £475 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 247 279 329
Average hourly rate £23.50 £26.00 £20.50
Average hourly rate % change year-on-year
-9.61% +26.82%
90% offered a hourly rate of more than £12.00 £11.75 £11.25
10% offered a hourly rate of more than £40.90 £42.00 £37.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

East of England Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the East of England region.

East of England Help Desk Analyst Daily Rate Trend

Help Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the East of England region.

East of England Help Desk Analyst Hourly Rate Trend

Help Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Essex -6 13 £85 -14.14%
Hertfordshire +7 3 £160 -
Cambridgeshire +12 2 £85 -54.05%
Norfolk - 2 £100 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 28 (84.85%) Active Directory
2 20 (60.61%) Windows
3 17 (51.52%) ITIL
4 14 (42.42%) MS Office
5 13 (39.39%) Microsoft Certification
5 13 (39.39%) MCP
6 12 (36.36%) MS Excel
6 12 (36.36%) Windows XP
6 12 (36.36%) SLA
6 12 (36.36%) Windows 7
7 10 (30.30%) OVSD
7 10 (30.30%) MCDST
7 10 (30.30%) McAfee
7 10 (30.30%) Systems Management Server (SMS)
7 10 (30.30%) OpenView
7 10 (30.30%) HP
8 8 (24.24%) Citrix
9 7 (21.21%) Microsoft
10 5 (15.15%) Finance
11 4 (12.12%) VMware
12 3 (9.091%) VMware Infrastructure
12 3 (9.091%) Problem Management
12 3 (9.091%) Lotus
12 3 (9.091%) Pharmaceutical
12 3 (9.091%) Blackberry
12 3 (9.091%) MS Visio
12 3 (9.091%) MS Project
12 3 (9.091%) Lotus Notes
13 2 (6.061%) MCSE
13 2 (6.061%) LAN

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.091%) Lotus Notes
2 2 (6.061%) Blackberry Enterprise Server
Applications
1 14 (42.42%) MS Office
2 12 (36.36%) MS Excel
3 3 (9.091%) MS Visio
3 3 (9.091%) MS Project
4 2 (6.061%) MS PowerPoint
Communications & Networking
1 2 (6.061%) LAN
2 1 (3.030%) TCP/IP
General
1 5 (15.15%) Finance
2 3 (9.091%) Pharmaceutical
3 2 (6.061%) Telecoms
3 2 (6.061%) Legal
3 2 (6.061%) Banking
Miscellaneous
1 3 (9.091%) Blackberry
2 1 (3.030%) EPoS
Operating Systems
1 20 (60.61%) Windows
2 12 (36.36%) Windows XP
2 12 (36.36%) Windows 7
3 1 (3.030%) Linux
Processes & Methodologies
1 17 (51.52%) ITIL
2 3 (9.091%) Problem Management
3 1 (3.030%) Mobile Device Management
3 1 (3.030%) Project Management
3 1 (3.030%) Change Management
Qualifications
1 13 (39.39%) MCP
1 13 (39.39%) Microsoft Certification
2 10 (30.30%) MCDST
3 2 (6.061%) MCSE
Quality Assurance & Compliance
1 12 (36.36%) SLA
System Software
1 28 (84.85%) Active Directory
2 3 (9.091%) VMware Infrastructure
3 1 (3.030%) Terminal Server
3 1 (3.030%) Microsoft App-V
Systems Management
1 10 (30.30%) OpenView
1 10 (30.30%) Systems Management Server (SMS)
1 10 (30.30%) OVSD
2 1 (3.030%) SCCM
Vendors
1 10 (30.30%) HP
1 10 (30.30%) McAfee
2 8 (24.24%) Citrix
3 7 (21.21%) Microsoft
4 4 (12.12%) VMware
5 3 (9.091%) Lotus
6 2 (6.061%) Apple
6 2 (6.061%) Dell
7 1 (3.030%) Oracle
7 1 (3.030%) Remedy
Help Desk Analyst / IT Customer Services
NORWICH, East Anglia
Hardware email support Skills and Experience required to be successful are; - Some understanding of Windows XP, Office Professional, Windows Networks - ITIL environment knowledge and experience preferable - Experience of...
Provisio Solutions
Rate: £100 per day
Posted: 14 May 2013
1st Line Helpdesk Analyst - Peterborough
Peterborough, Cambridgeshire
Blackberry and mobile support and performing routine security checks. Responsibilities: - Provide a first class service, showing professional and enthusiastic customer focused support - Rapid real time logging of all...
Mortimer Spinks
Rate: £70 - £100 per day
Posted: 14 May 2013
Helpdesk Analyst
Harlow, South East
IT Helpdesk Analyst required for my dynamic and professional client based in Harlow. Due to an increase in workload my client are looking to add a competent Helpdesk...
Hays Specialist Recruitment
Rate: £10.00 - £15.00 per hour
Posted: 3 May 2013
Helpdesk / Servicedesk /1st Line support analyst
Peterborough, East Anglia
You will have a minimum of 2 years experience of working in an IT end user environment, have hardware troubleshooting skills and have experience in a MS Windows...
Rate: £13 per hour
Posted: 15 May 2013
Helpdesk / Servicedesk /1st Line support analyst
Peterborough, Cambridgeshire
You will have a minimum of 2 years experience of working in an IT end user environment, have hardware troubleshooting skills and have experience in a MS Windows...
QUANTICA
Rate: £13 per hour
Posted: 14 May 2013
1st line Helpdesk/Service Desk Analyst
Witham, Essex
As a First Line Support/Call Logger Service Desk Analyst you will be working on an Extremely busy 1st Line Helpdesk/Service Desk role, answering between 40 - 60...
Global Technology Solutions Ltd
Rate: £80 - £100 per day
Posted: 17 May 2013
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