The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 126 107 112
Rank change year-on-year
-19 +5
Contract jobs requiring a Help Desk Analyst 20 14 30
As % of all contract IT jobs located in the East of England 0.63% 0.59% 0.97%
As % of the Job Titles category 0.68% 0.63% 1.03%
Number of daily rates quoted 3 3 12
Average daily rate
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£150 £90 £99
Average daily rate % change year-on-year
+66.66% -9.09%
UK excluding London average daily rate £110 £100 £99
% change year-on-year
+10.00% +1.01%
Number of hourly rates quoted 15 10 10
Average hourly rate £16.50 £13.63 £16.00
Average hourly rate % change year-on-year
+21.10% -14.84%
UK excluding London average hourly rate £12.63 £13.00 £12.50
% change year-on-year
-2.88% +4.00%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2962 2239 2908
As % of all contract IT jobs located in the East of England 93.62% 94.04% 94.51%
Number of daily rates quoted 1769 1114 1472
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £200 £200 £180
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 231 208 332
Average hourly rate £20.00 £16.20 £22.50
Average hourly rate % change year-on-year
+23.45% -28.00%
90% offered a hourly rate of more than £11.00 £10.50 £11.19
10% offered a hourly rate of more than £38.50 £46.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Help Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East of England

Help Desk Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Daily Rate Trend in the East of England

Help Desk Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the East of England region.

Help Desk Analyst Hourly Rate Trend in the East of England

Help Desk Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the East of England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -2 12 - - 2
Cambridgeshire -6 4 £150 +76.47% 2
Hertfordshire - 3 £85 - 1
Bedfordshire - 1 - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 29 August 2014, IT contractor jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 39 (92.86%) Windows
2 32 (76.19%) Active Directory
3 30 (71.43%) Windows 7
4 29 (69.05%) MS Office
5 25 (59.52%) Citrix
6 22 (52.38%) MS Excel
7 19 (45.24%) Law
7 19 (45.24%) Blackberry
7 19 (45.24%) Incident Management
8 15 (35.71%) Document Management
8 15 (35.71%) Finance
9 12 (28.57%) Microsoft
10 9 (21.43%) Windows XP
11 5 (11.90%) ITIL
11 5 (11.90%) SLA
12 4 (9.52%) OpenView
12 4 (9.52%) HP
13 3 (7.14%) Remedy
13 3 (7.14%) McAfee
14 2 (4.76%) Symantec
14 2 (4.76%) Cisco
14 2 (4.76%) Adobe
15 1 (2.38%) Microsoft Certification
15 1 (2.38%) Lotus
15 1 (2.38%) Windows Server 2003
15 1 (2.38%) Internet
15 1 (2.38%) Systems Management Server (SMS)
15 1 (2.38%) MCP
15 1 (2.38%) IBM Notes
15 1 (2.38%) MS Exchange

Help Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 29 August 2014, IT contractor jobs across the East of England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.38%) IBM Notes
1 1 (2.38%) MS Exchange
Applications
1 29 (69.05%) MS Office
2 22 (52.38%) MS Excel
Communications & Networking
1 1 (2.38%) TCP/IP
1 1 (2.38%) Internet
1 1 (2.38%) Firewall
Database & Business Intelligence
1 1 (2.38%) SQL Server
1 1 (2.38%) MS Access
General
1 19 (45.24%) Law
2 15 (35.71%) Finance
Miscellaneous
1 19 (45.24%) Blackberry
2 1 (2.38%) Mainframe
2 1 (2.38%) Data Protection Act
2 1 (2.38%) Client/Server
Operating Systems
1 39 (92.86%) Windows
2 30 (71.43%) Windows 7
3 9 (21.43%) Windows XP
4 1 (2.38%) Windows Server 2003
4 1 (2.38%) Windows 8
Processes & Methodologies
1 19 (45.24%) Incident Management
2 15 (35.71%) Document Management
3 5 (11.90%) ITIL
4 1 (2.38%) Service Management
4 1 (2.38%) Data Analysis
4 1 (2.38%) Business Analysis
4 1 (2.38%) Release Management
4 1 (2.38%) Time Management
4 1 (2.38%) Data Protection
Qualifications
1 1 (2.38%) MCP
1 1 (2.38%) Microsoft Certification
1 1 (2.38%) MCDST
Quality Assurance & Compliance
1 5 (11.90%) SLA
System Software
1 32 (76.19%) Active Directory
Systems Management
1 4 (9.52%) OpenView
2 1 (2.38%) Systems Management Server (SMS)
2 1 (2.38%) OVSD
Vendors
1 25 (59.52%) Citrix
2 12 (28.57%) Microsoft
3 4 (9.52%) HP
4 3 (7.14%) Remedy
4 3 (7.14%) McAfee
5 2 (4.76%) Cisco
5 2 (4.76%) Adobe
5 2 (4.76%) Symantec
6 1 (2.38%) LANDesk
6 1 (2.38%) Lotus
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago