The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 492 430 399
Rank change year-on-year
-62 -31
Contract jobs requiring a Help Desk Analyst 91 153 123
As % of all contract IT jobs located in England 0.18% 0.31% 0.29%
As % of the Job Titles category 0.20% 0.33% 0.31%
Number of daily rates quoted 35 54 25
Average daily rate
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£135 £135 £118
Average daily rate % change year-on-year
- +14.89%
90% offered a daily rate of more than £118 £93 £85
10% offered a daily rate of more than £175 £180 £214
UK excluding London average daily rate £135 £135 £100
% change year-on-year
- +35.00%
Number of hourly rates quoted 32 65 47
Average hourly rate £13.50 £14.00 £12.00
Average hourly rate % change year-on-year
-3.57% +16.66%
90% offered a hourly rate of more than £10.78 £11.00 £10.50
10% offered a hourly rate of more than £16.70 £17.50 £18.00
UK excluding London average hourly rate £13.28 £12.50 £11.50
% change year-on-year
+6.22% +8.69%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46651 45814 39905
As % of all contract IT jobs located in England 92.34% 92.37% 92.77%
Number of daily rates quoted 28796 28459 23430
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+0.94% -0.93%
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1839 1844 2046
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 27 April 2015.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 27 April 2015.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -35 23 £138 -5.17% 8
London -54 22 £160 +14.28% 5
East of England +18 14 £135 - 4
West Midlands -11 11 £145 +34.88% 2
North West -12 9 - - 8
South West -7 7 £138 -12.69% 3
Yorkshire -29 3 £92 +2.63% 3
East Midlands -11 2 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 April 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 168 (75.34%) Windows
2 121 (54.26%) MS Office
3 108 (48.43%) Active Directory
4 100 (44.84%) Microsoft
5 91 (40.81%) Windows 7
6 70 (31.39%) Citrix
7 65 (29.15%) MS Excel
8 63 (28.25%) ITIL
9 58 (26.01%) Windows XP
10 46 (20.63%) Blackberry
11 36 (16.14%) Finance
12 29 (13.00%) Law
13 28 (12.56%) LAN
14 27 (12.11%) SLA
15 23 (10.31%) WAN
16 21 (9.42%) Incident Management
17 20 (8.97%) MS Exchange
17 20 (8.97%) Microsoft Certification
18 17 (7.62%) SharePoint
18 17 (7.62%) Legal
18 17 (7.62%) Windows Vista
19 16 (7.17%) MCP
20 15 (6.73%) Document Management
21 14 (6.28%) VPN
21 14 (6.28%) SCCM
21 14 (6.28%) Windows 8
22 13 (5.83%) DNS
23 12 (5.38%) PDA
23 12 (5.38%) VMware
23 12 (5.38%) DHCP

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 April 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (8.97%) MS Exchange
2 17 (7.62%) SharePoint
3 8 (3.59%) Exchange Server 2010
4 5 (2.24%) Blackberry Enterprise Server
5 3 (1.35%) IBM Notes
5 3 (1.35%) WorkSite
6 2 (0.90%) Exchange Server 2003
7 1 (0.45%) IIS
Applications
1 121 (54.26%) MS Office
2 65 (29.15%) MS Excel
3 1 (0.45%) MS PowerPoint
Business Applications
1 1 (0.45%) SAP FI
1 1 (0.45%) SAP Oil and Gas
1 1 (0.45%) assyst
Cloud Services
1 6 (2.69%) Office 365
2 4 (1.79%) SaaS
3 3 (1.35%) Google Apps
Communications & Networking
1 28 (12.56%) LAN
2 23 (10.31%) WAN
3 14 (6.28%) VPN
4 13 (5.83%) DNS
5 12 (5.38%) Internet
5 12 (5.38%) DHCP
5 12 (5.38%) TCP/IP
6 10 (4.48%) Wireless
7 7 (3.14%) VoIP
8 5 (2.24%) FTP
9 2 (0.90%) Network Security
10 1 (0.45%) Asterisk PBX
10 1 (0.45%) IP Telephony
10 1 (0.45%) Firewall
10 1 (0.45%) HTTP
10 1 (0.45%) Broadband
10 1 (0.45%) PBX
Database & Business Intelligence
1 3 (1.35%) Oracle Database
2 2 (0.90%) SQL Server
General
1 36 (16.14%) Finance
2 29 (13.00%) Law
3 17 (7.62%) Legal
4 8 (3.59%) Telecoms
4 8 (3.59%) French Language
5 6 (2.69%) Local Government
6 5 (2.24%) Manufacturing
6 5 (2.24%) Japanese Language
7 4 (1.79%) Retail
8 3 (1.35%) Advertising
8 3 (1.35%) Banking
8 3 (1.35%) Spanish Language
8 3 (1.35%) German Language
9 1 (0.45%) Investment Banking
9 1 (0.45%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (0.45%) .NET
1 1 (0.45%) COM
1 1 (0.45%) EDI
Miscellaneous
1 46 (20.63%) Blackberry
2 12 (5.38%) PDA
3 11 (4.93%) Analytical Skills
4 10 (4.48%) iPhone
5 8 (3.59%) iPad
6 6 (2.69%) Mobile Computing
7 5 (2.24%) Fat Client
7 5 (2.24%) Smartphone
7 5 (2.24%) Thin Client
7 5 (2.24%) Smartcard
8 3 (1.35%) Handset
8 3 (1.35%) Statistics
9 2 (0.90%) Computer Science
9 2 (0.90%) Video Conferencing
9 2 (0.90%) Mobile App
9 2 (0.90%) NHS
10 1 (0.45%) EPoS
10 1 (0.45%) GIS
10 1 (0.45%) Management Information System
10 1 (0.45%) BYOD
Operating Systems
1 168 (75.34%) Windows
2 91 (40.81%) Windows 7
3 58 (26.01%) Windows XP
4 17 (7.62%) Windows Vista
5 14 (6.28%) Windows 8
6 11 (4.93%) Windows Server 2003
7 10 (4.48%) Windows 2000 Server
8 9 (4.04%) Android
8 9 (4.04%) Apple iOS
9 8 (3.59%) Windows Server 2008
10 5 (2.24%) Mac OS
11 3 (1.35%) Windows Mobile
11 3 (1.35%) AIX
11 3 (1.35%) Linux
11 3 (1.35%) UNIX
12 2 (0.90%) Windows Server 2012
Processes & Methodologies
1 63 (28.25%) ITIL
2 21 (9.42%) Incident Management
3 15 (6.73%) Document Management
4 11 (4.93%) Service Management
5 7 (3.14%) Service Delivery
5 7 (3.14%) ITSM
6 4 (1.79%) Asset Management
6 4 (1.79%) CRM
6 4 (1.79%) ERP
7 3 (1.35%) B2B
7 3 (1.35%) Problem Management
8 2 (0.90%) Service Desk Management
8 2 (0.90%) Network Monitoring
8 2 (0.90%) Line Management
9 1 (0.45%) Knowledge Management
9 1 (0.45%) Data Entry
9 1 (0.45%) ITIL V3
9 1 (0.45%) Root Cause Analysis
9 1 (0.45%) Configuration Management
9 1 (0.45%) Information Management
Programming Languages
1 3 (1.35%) SQL
2 1 (0.45%) VBA
2 1 (0.45%) PowerShell
Qualifications
1 20 (8.97%) Microsoft Certification
2 16 (7.17%) MCP
3 12 (5.38%) Security Cleared
4 10 (4.48%) ITIL Certification
5 9 (4.04%) MCSE
6 8 (3.59%) A+ Certification
6 8 (3.59%) Degree
7 7 (3.14%) SC Cleared
7 7 (3.14%) MOS
8 6 (2.69%) MCDST
8 6 (2.69%) MCITP
9 5 (2.24%) Cisco Certification
10 4 (1.79%) CCNA
11 3 (1.35%) MCSA
11 3 (1.35%) Network+ Certification
12 2 (0.90%) CTC Cleared
13 1 (0.45%) DV Cleared
13 1 (0.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 27 (12.11%) SLA
2 3 (1.35%) ISO/IEC 20000
System Software
1 108 (48.43%) Active Directory
2 3 (1.35%) VMware Infrastructure
3 2 (0.90%) XenApp
3 2 (0.90%) vSphere
4 1 (0.45%) Samba
Systems Management
1 14 (6.28%) SCCM
2 3 (1.35%) SCSM
2 3 (1.35%) Tivoli
3 2 (0.90%) Norton AntiVirus
3 2 (0.90%) AirWatch
4 1 (0.45%) Cisco CUCM
4 1 (0.45%) Backup Exec
4 1 (0.45%) OVSD
Vendors
1 100 (44.84%) Microsoft
2 70 (31.39%) Citrix
3 12 (5.38%) VMware
4 6 (2.69%) Avaya
4 6 (2.69%) Reuters
4 6 (2.69%) Bloomberg
4 6 (2.69%) Remedy
5 5 (2.24%) Cisco
5 5 (2.24%) Apple
5 5 (2.24%) CQG
6 4 (1.79%) Mitel
6 4 (1.79%) Altiris
6 4 (1.79%) SAP
6 4 (1.79%) Symantec
6 4 (1.79%) Lotus
7 3 (1.35%) Oracle
7 3 (1.35%) Adobe
7 3 (1.35%) Intel
7 3 (1.35%) Google
7 3 (1.35%) LANDesk
Coventry, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £100 - £130 per day
Posted: 2 days ago
Manchester, Lancashire
ReThink Recruitment
Rate: £150 per day
Posted: 3 days ago
Greater Manchester
Opus Recruitment Solutions Ltd
Rate: £12 - £17 per hour
Posted: 3 days ago
Birmingham, West Midlands (County)
Network ITR
Rate: 15 to 20 per hour GBP
Posted: 4 days ago
Oxford, Oxfordshire
Big Red Recruitment
Rate: £120 - £150 per day
Posted: 5 days ago
East Sussex
ARC IT Recruitment Ltd
Posted: 6 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £12.00 - £16.00 per hour
Posted: 6 days ago
East Sussex
ARC IT Recruitment Ltd
Posted: 6 days ago