The statistics below represent IT contracts advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 471 498 384
Rank change year-on-year
+27 -114
Contract jobs requiring a Help Desk Analyst 156 113 200
As % of all contract IT jobs located in England 0.32% 0.23% 0.42%
As % of the Job Titles category 0.33% 0.24% 0.44%
Number of daily rates quoted 45 39 67
Median daily rate £140 £135 £125
Median daily rate % change year-on-year
+3.70% +8.00%
90% offered a daily rate of more than £101 £100 £100
10% offered a daily rate of more than £188 £200 £182
UK excluding London median daily rate £140 £130 £125
% change year-on-year
+7.69% +4.00%
Number of hourly rates quoted 77 43 101
Median hourly rate £16.50 £13.50 £14.04
Median hourly rate % change year-on-year
+22.22% -3.84%
90% offered a hourly rate of more than £11.15 £10.20 £10.55
10% offered a hourly rate of more than £19.00 £17.00 £17.50
UK excluding London median hourly rate £16.50 £13.75 £14.25
% change year-on-year
+20.00% -3.50%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46767 46633 45417
As % of all contract IT jobs located in England 94.92% 94.73% 94.54%
Number of daily rates quoted 30873 29254 28503
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1342 1874 1952
Median hourly rate £17.95 £16.83 £17.00
Median hourly rate % change year-on-year
+6.65% -1.02%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £42.00 £40.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 May 2016.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 May 2016.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +43 56 £115 - 1
South East +4 38 £150 +7.14% 11
London -3 24 £136 +2.83% 11
North West -9 13 £105 -30.00% 2
West Midlands -9 9 £115 - 4
South West -3 7 £140 -6.66% 1
East Midlands +15 6 £140 - 4
Yorkshire 0 3 £110 +57.70% 2
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Analyst in the job title.

1 183 (72.91%) Windows
2 164 (65.34%) Active Directory
3 128 (51.00%) MS Office
4 115 (45.82%) Windows 7
5 105 (41.83%) Microsoft
6 97 (38.65%) MS Excel
7 82 (32.67%) Citrix
8 73 (29.08%) Incident Management
9 58 (23.11%) ITIL
10 57 (22.71%) Finance
11 47 (18.73%) Blackberry
12 42 (16.73%) Law
13 41 (16.33%) Windows 8
14 38 (15.14%) Document Management
15 31 (12.35%) Windows XP
16 26 (10.36%) TCP/IP
17 21 (8.37%) SLA
18 18 (7.17%) VPN
18 18 (7.17%) MS Exchange
19 17 (6.77%) Windows Server
20 16 (6.37%) Windows Server 2008
20 16 (6.37%) Service Management
21 15 (5.98%) Remedy
22 14 (5.58%) DNS
22 14 (5.58%) Cisco
23 13 (5.18%) Internet
24 12 (4.78%) LAN
24 12 (4.78%) Windows Server 2012
25 11 (4.38%) Office 365
25 11 (4.38%) ServiceNow

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (7.17%) MS Exchange
2 8 (3.19%) Exchange Server 2003
3 7 (2.79%) Exchange Server 2010
3 7 (2.79%) IBM Notes
4 6 (2.39%) SharePoint
5 5 (1.99%) Blackberry Enterprise Server
5 5 (1.99%) Exchange Server 2013
6 4 (1.59%) SharePoint 2010
7 2 (0.80%) Exchange Server 2007
7 2 (0.80%) IBM Domino
Applications
1 128 (51.00%) MS Office
2 97 (38.65%) MS Excel
3 4 (1.59%) Acrobat
4 3 (1.20%) MS PowerPoint
5 1 (0.40%) MS Visio
Business Applications
1 1 (0.40%) Dynamics GP
Cloud Services
1 11 (4.38%) Office 365
2 2 (0.80%) Google Apps
Communications & Networking
1 26 (10.36%) TCP/IP
2 18 (7.17%) VPN
3 14 (5.58%) DNS
4 13 (5.18%) Internet
5 12 (4.78%) LAN
6 11 (4.38%) WAN
7 4 (1.59%) Wi-Fi
8 3 (1.20%) DHCP
8 3 (1.20%) Ethernet
8 3 (1.20%) Extranet
8 3 (1.20%) Firewall
8 3 (1.20%) Remote Desktop
9 2 (0.80%) Wireless
10 1 (0.40%) ADSL
10 1 (0.40%) Broadband
10 1 (0.40%) PBX
Database & Business Intelligence
1 4 (1.59%) SQL Server
2 1 (0.40%) MySQL
General
1 57 (22.71%) Finance
2 42 (16.73%) Law
3 6 (2.39%) Local Government
4 4 (1.59%) French Language
4 4 (1.59%) Legal
5 3 (1.20%) German Language
6 2 (0.80%) Advertising
7 1 (0.40%) Banking
7 1 (0.40%) Dutch Language
7 1 (0.40%) Italian Language
7 1 (0.40%) Publishing
7 1 (0.40%) Retail
7 1 (0.40%) Telecoms
Miscellaneous
1 47 (18.73%) Blackberry
2 8 (3.19%) Smartphone
3 7 (2.79%) Mobile Computing
4 6 (2.39%) Analytical Skills
5 5 (1.99%) iPhone
6 4 (1.59%) Driving Licence
6 4 (1.59%) NHS
7 3 (1.20%) Management Information System
8 2 (0.80%) Fat Client
8 2 (0.80%) Reinsurance
8 2 (0.80%) Thin Client
9 1 (0.40%) BYOD
9 1 (0.40%) CCTV
9 1 (0.40%) Client/Server
9 1 (0.40%) Clustering
9 1 (0.40%) Contactless
9 1 (0.40%) Data Centre
9 1 (0.40%) Enterprise Software
9 1 (0.40%) iPad
9 1 (0.40%) Replication
Operating Systems
1 183 (72.91%) Windows
2 115 (45.82%) Windows 7
3 41 (16.33%) Windows 8
4 31 (12.35%) Windows XP
5 17 (6.77%) Windows Server
6 16 (6.37%) Windows Server 2008
7 12 (4.78%) Windows Server 2012
8 10 (3.98%) Android
9 9 (3.59%) Apple iOS
10 8 (3.19%) Windows 10
11 7 (2.79%) Windows Server 2003
12 5 (1.99%) Unix
13 4 (1.59%) Windows 2000
13 4 (1.59%) Windows NT
14 2 (0.80%) Mac OS X
15 1 (0.40%) Windows Vista
Processes & Methodologies
1 73 (29.08%) Incident Management
2 58 (23.11%) ITIL
3 38 (15.14%) Document Management
4 16 (6.37%) Service Management
5 8 (3.19%) ITSM
6 7 (2.79%) Change Management
6 7 (2.79%) Service Delivery
6 7 (2.79%) Ticket Management
7 4 (1.59%) Coaching
8 3 (1.20%) Application Virtualisation
8 3 (1.20%) Software Licensing
9 2 (0.80%) Email Filtering
9 2 (0.80%) Identity Management
9 2 (0.80%) Kalman Filter
9 2 (0.80%) Network Management
9 2 (0.80%) Network Monitoring
9 2 (0.80%) Service Desk Management
9 2 (0.80%) Web Filtering
10 1 (0.40%) ITIL V2
10 1 (0.40%) Trend Analysis
Programming Languages
1 2 (0.80%) C
1 2 (0.80%) SQL
2 1 (0.40%) PowerShell
Qualifications
1 9 (3.59%) Microsoft Certification
2 8 (3.19%) ITIL Certification
3 7 (2.79%) Cisco Certification
3 7 (2.79%) Degree
4 5 (1.99%) CCNA
5 4 (1.59%) MCSE
6 3 (1.20%) MCITP
6 3 (1.20%) Security Cleared
7 2 (0.80%) MCP
7 2 (0.80%) MCSA
7 2 (0.80%) MOS
8 1 (0.40%) A+ Certification
8 1 (0.40%) SC Cleared
Quality Assurance & Compliance
1 21 (8.37%) SLA
System Software
1 164 (65.34%) Active Directory
2 6 (2.39%) Terminal Services
3 4 (1.59%) XenApp
4 2 (0.80%) Hyper-V
5 1 (0.40%) Citrix Presentation Server
5 1 (0.40%) Microsoft App-V
Systems Management
1 7 (2.79%) SCCM
2 5 (1.99%) DameWare
3 4 (1.59%) BMC Marimba
4 2 (0.80%) Cisco Prime
4 2 (0.80%) OpenView
4 2 (0.80%) OVSD
5 1 (0.40%) Backup Exec
5 1 (0.40%) Malwarebytes
5 1 (0.40%) McAfee ePO
5 1 (0.40%) Unicenter
5 1 (0.40%) WSUS
Vendors
1 105 (41.83%) Microsoft
2 82 (32.67%) Citrix
3 15 (5.98%) Remedy
4 14 (5.58%) Cisco
5 11 (4.38%) ServiceNow
6 9 (3.59%) HP
7 7 (2.79%) Lotus
8 6 (2.39%) Google
9 5 (1.99%) BMC
10 4 (1.59%) Adobe
10 4 (1.59%) Intel Security
10 4 (1.59%) PeopleSoft
10 4 (1.59%) ThinPrint
11 3 (1.20%) Apple
11 3 (1.20%) LANDesk
11 3 (1.20%) SAP
12 2 (0.80%) IBM
12 2 (0.80%) iManage
12 2 (0.80%) Salesforce.com
12 2 (0.80%) Symantec
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