The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 423 403 399
Rank change year-on-year
-20 -4
Contract jobs requiring a Help Desk Analyst 133 132 109
As % of all contract IT jobs located in England 0.29% 0.30% 0.26%
As % of the Job Titles category 0.31% 0.32% 0.28%
Number of daily rates quoted 61 30 15
Average daily rate
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of your Daily Rate
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£130 £110 £110
Average daily rate % change year-on-year
+18.18% -
90% offered a daily rate of more than £101 £90 £90
10% offered a daily rate of more than £179 £179 £185
UK excluding London average daily rate £125 £110 £100
% change year-on-year
+13.63% +10.00%
Number of hourly rates quoted 55 72 63
Average hourly rate £13.06 £13.50 £13.00
Average hourly rate % change year-on-year
-3.29% +3.84%
90% offered a hourly rate of more than £9.40 £10.24 £10.00
10% offered a hourly rate of more than £18.30 £20.00 £16.87
UK excluding London average hourly rate £13.06 £12.63 £12.50
% change year-on-year
+3.40% +1.00%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42723 41204 38282
As % of all contract IT jobs located in England 92.41% 92.58% 92.96%
Number of daily rates quoted 27234 25076 22174
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £243 £230 £235
10% offered a daily rate of more than £575 £575 £560
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1689 1858 2324
Average hourly rate £16.50 £17.50 £18.90
Average hourly rate % change year-on-year
-5.71% -7.40%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 27 January 2015.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 27 January 2015.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 32 £158 -4.54% 8
South East -41 28 £128 +4.08% 8
West Midlands +16 25 £123 -51.00% 2
East of England +14 25 £150 +71.42% 2
South West -19 9 £100 - 2
Yorkshire 0 5 £71 -21.04% 1
North West -14 5 £109 -27.50% 4
East Midlands +6 3 - -
North East - 1 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 January 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 221 (76.74%) Windows
2 173 (60.07%) MS Office
3 141 (48.96%) Active Directory
4 127 (44.10%) Windows 7
5 107 (37.15%) Microsoft
6 97 (33.68%) Citrix
7 93 (32.29%) MS Excel
8 75 (26.04%) Windows XP
9 66 (22.92%) Blackberry
10 65 (22.57%) ITIL
11 59 (20.49%) Law
12 54 (18.75%) Finance
13 40 (13.89%) Incident Management
14 34 (11.81%) SLA
15 31 (10.76%) Document Management
16 27 (9.38%) Security Cleared
17 26 (9.03%) Microsoft Certification
18 25 (8.68%) Legal
19 22 (7.64%) Service Management
20 21 (7.29%) MCP
20 21 (7.29%) LAN
20 21 (7.29%) SC Cleared
21 20 (6.94%) Windows Vista
21 20 (6.94%) MS Exchange
21 20 (6.94%) SharePoint
21 20 (6.94%) Windows Server 2003
22 19 (6.60%) WAN
23 17 (5.90%) DHCP
24 16 (5.56%) Windows Server 2008
25 15 (5.21%) Internet

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 January 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (6.94%) MS Exchange
1 20 (6.94%) SharePoint
2 12 (4.17%) WorkSite
3 7 (2.43%) IBM Notes
4 6 (2.08%) Blackberry Enterprise Server
5 5 (1.74%) Exchange Server 2010
6 3 (1.04%) Exchange Server 2003
7 1 (0.35%) IIS
7 1 (0.35%) Lync
7 1 (0.35%) Exchange Server 2013
Applications
1 173 (60.07%) MS Office
2 93 (32.29%) MS Excel
3 5 (1.74%) MS PowerPoint
4 2 (0.69%) Acrobat
5 1 (0.35%) InDesign
5 1 (0.35%) Photoshop
5 1 (0.35%) Adobe Creative Suite
Business Applications
1 2 (0.69%) Remedy ITSM
2 1 (0.35%) SAP Oil and Gas
2 1 (0.35%) assyst
2 1 (0.35%) SAP FI
Cloud Services
1 6 (2.08%) SaaS
2 4 (1.39%) Office 365
3 3 (1.04%) Google Apps
Communications & Networking
1 21 (7.29%) LAN
2 19 (6.60%) WAN
3 17 (5.90%) DHCP
4 15 (5.21%) Internet
5 14 (4.86%) Wireless
6 13 (4.51%) DNS
7 12 (4.17%) TCP/IP
8 10 (3.47%) FTP
9 8 (2.78%) VPN
10 3 (1.04%) Firewall
10 3 (1.04%) VoIP
11 2 (0.69%) Network Security
11 2 (0.69%) Intranet
11 2 (0.69%) 3G
11 2 (0.69%) Cisco IPT
12 1 (0.35%) Broadband
Database & Business Intelligence
1 4 (1.39%) Oracle Database
2 2 (0.69%) SQL Server
General
1 59 (20.49%) Law
2 54 (18.75%) Finance
3 25 (8.68%) Legal
4 8 (2.78%) Telecoms
5 7 (2.43%) Manufacturing
6 5 (1.74%) Local Government
6 5 (1.74%) French Language
7 4 (1.39%) Advertising
7 4 (1.39%) Banking
8 3 (1.04%) Retail
8 3 (1.04%) German Language
8 3 (1.04%) Spanish Language
9 1 (0.35%) Investment Banking
9 1 (0.35%) General Ledger
9 1 (0.35%) Marketing
9 1 (0.35%) Back Office
9 1 (0.35%) Mandarin Language
9 1 (0.35%) Cantonese Language
9 1 (0.35%) Italian Language
Miscellaneous
1 66 (22.92%) Blackberry
2 11 (3.82%) Fat Client
2 11 (3.82%) Thin Client
2 11 (3.82%) PDA
3 10 (3.47%) Smartphone
3 10 (3.47%) Smartcard
3 10 (3.47%) iPhone
4 8 (2.78%) iPad
5 7 (2.43%) Analytical Skills
6 5 (1.74%) Mobile Computing
7 3 (1.04%) NHS
7 3 (1.04%) Video Conferencing
8 2 (0.69%) Computer Science
8 2 (0.69%) Mobile App
8 2 (0.69%) GIS
8 2 (0.69%) Statistics
9 1 (0.35%) Handset
9 1 (0.35%) E-Learning
9 1 (0.35%) Management Information System
9 1 (0.35%) Client/Server
Operating Systems
1 221 (76.74%) Windows
2 127 (44.10%) Windows 7
3 75 (26.04%) Windows XP
4 20 (6.94%) Windows Vista
4 20 (6.94%) Windows Server 2003
5 16 (5.56%) Windows Server 2008
6 11 (3.82%) Windows 8
7 9 (3.13%) Windows 2000 Server
8 5 (1.74%) Apple iOS
8 5 (1.74%) Mac OS
8 5 (1.74%) Android
9 4 (1.39%) AIX
10 2 (0.69%) Windows 2000
10 2 (0.69%) Windows Mobile
11 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 65 (22.57%) ITIL
2 40 (13.89%) Incident Management
3 31 (10.76%) Document Management
4 22 (7.64%) Service Management
5 9 (3.13%) Problem Management
6 7 (2.43%) Service Delivery
6 7 (2.43%) ITSM
7 6 (2.08%) ERP
7 6 (2.08%) Asset Management
8 5 (1.74%) Network Monitoring
9 4 (1.39%) CRM
10 2 (0.69%) Migration
11 1 (0.35%) Knowledge Management
11 1 (0.35%) Configuration Management
11 1 (0.35%) Root Cause Analysis
11 1 (0.35%) Service Desk Management
11 1 (0.35%) Mentoring
11 1 (0.35%) Software Distribution
11 1 (0.35%) Data Protection
Programming Languages
1 2 (0.69%) PowerShell
1 2 (0.69%) Java
2 1 (0.35%) C
2 1 (0.35%) SQL
2 1 (0.35%) VBA
Qualifications
1 27 (9.38%) Security Cleared
2 26 (9.03%) Microsoft Certification
3 21 (7.29%) MCP
3 21 (7.29%) SC Cleared
4 10 (3.47%) MOS
4 10 (3.47%) MCDST
4 10 (3.47%) MCITP
4 10 (3.47%) A+ Certification
4 10 (3.47%) MCSE
5 9 (3.13%) Degree
6 8 (2.78%) ITIL Certification
7 7 (2.43%) CTC Cleared
8 6 (2.08%) DV Cleared
9 1 (0.35%) CCNA
9 1 (0.35%) Cisco Certification
9 1 (0.35%) ITIL Foundation Certificate
9 1 (0.35%) BC Cleared
Quality Assurance & Compliance
1 34 (11.81%) SLA
2 4 (1.39%) ISO/IEC 20000
System Software
1 141 (48.96%) Active Directory
2 6 (2.08%) VMware Infrastructure
3 2 (0.69%) XenApp
3 2 (0.69%) vSphere
4 1 (0.35%) Firmware
Systems Management
1 8 (2.78%) SCCM
2 4 (1.39%) Tivoli
3 3 (1.04%) SCSM
4 2 (0.69%) Norton AntiVirus
5 1 (0.35%) Backup Exec
Vendors
1 107 (37.15%) Microsoft
2 97 (33.68%) Citrix
3 13 (4.51%) VMware
4 12 (4.17%) Reuters
4 12 (4.17%) Bloomberg
5 11 (3.82%) Remedy
6 10 (3.47%) CQG
7 8 (2.78%) Lotus
7 8 (2.78%) Cisco
8 7 (2.43%) Altiris
8 7 (2.43%) Apple
8 7 (2.43%) Adobe
9 5 (1.74%) Symantec
10 4 (1.39%) Oracle
11 3 (1.04%) Google
11 3 (1.04%) SAP
11 3 (1.04%) McAfee
11 3 (1.04%) Interwoven
11 3 (1.04%) Avaya
11 3 (1.04%) Intel
Bristol, Avon
Randstad Technologies
Rate: £13 - £14 per hour
Posted: Yesterday
West Midlands
Capita - ITIN
Rate: £120 - £170 per day
Posted: 3 days ago
East London
Ashdown IT
Rate: £10 - £12 per hour
Posted: 3 days ago
Chatham, Kent
JNC Recruitment
Rate: Up to £22,000 per annum
Posted: 5 days ago
Oxford
Hays IT - Uk Posting account
Rate: £11.00 - £14.00 per hour
Posted: 7 days ago