The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 427 392 392
Rank change year-on-year
-35 0
Contract jobs requiring a Help Desk Analyst 156 160 175
As % of all contract IT jobs located in England 0.30% 0.33% 0.34%
As % of the Job Titles category 0.33% 0.36% 0.37%
Number of daily rates quoted 64 29 44
Average daily rate
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£155 £125 £128
Average daily rate % change year-on-year
+24.00% -1.96%
90% offered a daily rate of more than £110 £99 £93
10% offered a daily rate of more than £225 £188 £174
UK excluding London average daily rate £118 £100 £100
% change year-on-year
+17.50% -
Number of hourly rates quoted 61 96 78
Average hourly rate £13.50 £14.75 £13.13
Average hourly rate % change year-on-year
-8.47% +12.38%
90% offered a hourly rate of more than £10.00 £11.00 £10.00
10% offered a hourly rate of more than £17.00 £19.75 £18.26
UK excluding London average hourly rate £13.18 £13.50 £13.00
% change year-on-year
-2.40% +3.84%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47542 44396 47499
As % of all contract IT jobs located in England 90.64% 92.88% 93.28%
Number of daily rates quoted 30198 27395 27354
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1944 1931 2369
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 22 October 2014.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 22 October 2014.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 55 £170 +16.04% 9
South East -18 32 £115 +15.00% 4
East of England -18 20 - - 3
North West -7 16 £168 - 3
South West -31 13 £118 +46.87% 4
Yorkshire +1 8 - - 3
West Midlands -14 7 - - 2
East Midlands -4 5 - - 1
North East - - - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 259 (79.20%) Windows
2 182 (55.66%) MS Office
3 164 (50.15%) Active Directory
4 145 (44.34%) Windows 7
5 121 (37.00%) Microsoft
6 115 (35.17%) MS Excel
7 90 (27.52%) Windows XP
8 86 (26.30%) Citrix
9 76 (23.24%) ITIL
10 66 (20.18%) Law
11 58 (17.74%) Blackberry
12 44 (13.46%) Incident Management
13 40 (12.23%) Finance
14 32 (9.79%) Security Cleared
15 30 (9.17%) Document Management
15 30 (9.17%) SLA
16 28 (8.56%) Legal
17 26 (7.95%) MS Exchange
17 26 (7.95%) SC Cleared
18 25 (7.65%) Windows Server 2008
19 20 (6.12%) Service Management
20 19 (5.81%) Windows Server 2003
20 19 (5.81%) Microsoft Certification
20 19 (5.81%) WorkSite
21 15 (4.59%) TCP/IP
22 14 (4.28%) LAN
22 14 (4.28%) MCP
22 14 (4.28%) IBM Notes
22 14 (4.28%) Lotus
22 14 (4.28%) Internet

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 October 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (7.95%) MS Exchange
2 19 (5.81%) WorkSite
3 14 (4.28%) IBM Notes
4 6 (1.83%) SharePoint
5 5 (1.53%) Exchange Server 2010
6 2 (0.61%) Exchange Server 2003
6 2 (0.61%) Lync
6 2 (0.61%) Blackberry Enterprise Server
7 1 (0.31%) Exchange Server 2013
7 1 (0.31%) Exchange Server 2000
Applications
1 182 (55.66%) MS Office
2 115 (35.17%) MS Excel
3 8 (2.45%) MS PowerPoint
4 2 (0.61%) Acrobat
5 1 (0.31%) Photoshop
5 1 (0.31%) MS Project
5 1 (0.31%) MS Visio
5 1 (0.31%) InDesign
5 1 (0.31%) Adobe Creative Suite
Business Applications
1 3 (0.92%) Remedy ITSM
2 1 (0.31%) Oracle EBS R12
2 1 (0.31%) Oracle iProcurement
Cloud Services
1 3 (0.92%) SaaS
2 2 (0.61%) Google Apps
Communications & Networking
1 15 (4.59%) TCP/IP
2 14 (4.28%) LAN
2 14 (4.28%) Internet
3 11 (3.36%) DHCP
4 10 (3.06%) WAN
5 7 (2.14%) Wireless
6 6 (1.83%) VPN
6 6 (1.83%) DNS
7 5 (1.53%) FTP
8 3 (0.92%) VoIP
8 3 (0.92%) Intranet
8 3 (0.92%) IP Telephony
9 2 (0.61%) Cisco IPT
9 2 (0.61%) Firewall
9 2 (0.61%) 3G
Database & Business Intelligence
1 2 (0.61%) Oracle Database
2 1 (0.31%) Oracle Reports
2 1 (0.31%) SQL Server
2 1 (0.31%) EDRMS
General
1 66 (20.18%) Law
2 40 (12.23%) Finance
3 28 (8.56%) Legal
4 5 (1.53%) Telecoms
5 4 (1.22%) Military
6 3 (0.92%) Retail
6 3 (0.92%) Manufacturing
7 2 (0.61%) Norwegian Language
7 2 (0.61%) Portuguese Language
7 2 (0.61%) Swedish Language
7 2 (0.61%) Mandarin Language
7 2 (0.61%) Cantonese Language
7 2 (0.61%) Dutch Language
7 2 (0.61%) French Language
7 2 (0.61%) Marketing
7 2 (0.61%) Financial Institution
7 2 (0.61%) Back Office
8 1 (0.31%) Banking
8 1 (0.31%) Advertising
8 1 (0.31%) Publishing
Miscellaneous
1 58 (17.74%) Blackberry
2 8 (2.45%) Fat Client
2 8 (2.45%) Thin Client
3 7 (2.14%) Analytical Skills
4 6 (1.83%) iPhone
5 5 (1.53%) Smartcard
5 5 (1.53%) Smartphone
6 4 (1.22%) Mobile Computing
6 4 (1.22%) iPad
6 4 (1.22%) Video Conferencing
7 3 (0.92%) Client/Server
7 3 (0.92%) NHS
7 3 (0.92%) Management Information System
8 2 (0.61%) Data Protection Act
8 2 (0.61%) GIS
9 1 (0.31%) E-Learning
9 1 (0.31%) Mobile App
9 1 (0.31%) Mathematics
9 1 (0.31%) Computer Science
Operating Systems
1 259 (79.20%) Windows
2 145 (44.34%) Windows 7
3 90 (27.52%) Windows XP
4 25 (7.65%) Windows Server 2008
5 19 (5.81%) Windows Server 2003
6 13 (3.98%) Windows 8
7 11 (3.36%) Windows Vista
8 6 (1.83%) Windows 2000
9 3 (0.92%) Windows Mobile
10 2 (0.61%) Apple iOS
10 2 (0.61%) Windows 2000 Server
10 2 (0.61%) AIX
10 2 (0.61%) Linux
11 1 (0.31%) Android
Processes & Methodologies
1 76 (23.24%) ITIL
2 44 (13.46%) Incident Management
3 30 (9.17%) Document Management
4 20 (6.12%) Service Management
5 13 (3.98%) Problem Management
6 9 (2.75%) Network Monitoring
7 5 (1.53%) Service Delivery
7 5 (1.53%) Mentoring
8 4 (1.22%) ITSM
8 4 (1.22%) Migration
8 4 (1.22%) Asset Management
9 3 (0.92%) ERP
9 3 (0.92%) Root Cause Analysis
10 2 (0.61%) Data Protection
10 2 (0.61%) Software Distribution
10 2 (0.61%) Coaching
10 2 (0.61%) Configuration Management
10 2 (0.61%) Change Management
10 2 (0.61%) Risk Management
11 1 (0.31%) CRM
Programming Languages
1 2 (0.61%) Java
2 1 (0.31%) C
2 1 (0.31%) PowerShell
Qualifications
1 32 (9.79%) Security Cleared
2 26 (7.95%) SC Cleared
3 19 (5.81%) Microsoft Certification
4 14 (4.28%) MCP
5 13 (3.98%) DV Cleared
6 11 (3.36%) MOS
7 8 (2.45%) MCSE
8 7 (2.14%) MCITP
8 7 (2.14%) Degree
9 6 (1.83%) MCDST
9 6 (1.83%) CCNA
9 6 (1.83%) Cisco Certification
9 6 (1.83%) A+ Certification
10 5 (1.53%) CTC Cleared
11 4 (1.22%) ITIL Foundation Certificate
12 3 (0.92%) ITIL Certification
13 1 (0.31%) BC Cleared
Quality Assurance & Compliance
1 30 (9.17%) SLA
2 2 (0.61%) ISO/IEC 20000
System Software
1 164 (50.15%) Active Directory
2 5 (1.53%) VMware Infrastructure
3 2 (0.61%) VMware ESXi
3 2 (0.61%) Firmware
4 1 (0.31%) XenApp
4 1 (0.31%) XenDesktop
4 1 (0.31%) Citrix Presentation Server
Systems Management
1 6 (1.83%) OpenView
2 3 (0.92%) Systems Management Server (SMS)
3 2 (0.61%) SCCM
3 2 (0.61%) Tivoli
4 1 (0.31%) OVSD
4 1 (0.31%) Backup Exec
4 1 (0.31%) DameWare
4 1 (0.31%) Norton AntiVirus
4 1 (0.31%) WSUS
Vendors
1 121 (37.00%) Microsoft
2 86 (26.30%) Citrix
3 14 (4.28%) Lotus
4 11 (3.36%) Remedy
5 10 (3.06%) Cisco
5 10 (3.06%) HP
5 10 (3.06%) VMware
6 7 (2.14%) Reuters
6 7 (2.14%) Bloomberg
7 6 (1.83%) CQG
8 5 (1.53%) Adobe
8 5 (1.53%) Interwoven
9 4 (1.22%) Nokia
9 4 (1.22%) Apple
9 4 (1.22%) Oracle
10 3 (0.92%) Symantec
10 3 (0.92%) Altiris
10 3 (0.92%) Open Text
10 3 (0.92%) McAfee
10 3 (0.92%) Sophos
London
Marcus Donald People
Rate: £10 to £13 per hour
Posted: 15 hours ago
Bristol, Avon
Information Technology Services
Rate: £120 - 150 per day
Posted: Yesterday
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago
Warwickshire
CPS Group UK
Rate: £10 per hour
Posted: 5 days ago
Oxford
Hays IT - Uk Posting account
Rate: £11.33 - £13.71 per annum
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Rate: £140.00 - £160.00 per day
Posted: 15 days ago