The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 488 405 418
Rank change year-on-year
-83 +13
Contract jobs requiring a Help Desk Analyst 107 169 139
As % of all contract IT jobs located in England 0.21% 0.34% 0.30%
As % of the Job Titles category 0.22% 0.37% 0.32%
Number of daily rates quoted 26 56 38
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £130 £119
Average daily rate % change year-on-year
+23.07% +9.47%
90% offered a daily rate of more than £108 £95 £88
10% offered a daily rate of more than £201 £180 £177
UK excluding London average daily rate £145 £110 £108
% change year-on-year
+31.81% +1.85%
Number of hourly rates quoted 60 69 62
Average hourly rate £14.50 £14.50 £15.25
Average hourly rate % change year-on-year
- -4.91%
90% offered a hourly rate of more than £10.45 £9.94 £11.00
10% offered a hourly rate of more than £19.00 £17.00 £20.00
UK excluding London average hourly rate £14.50 £14.75 £13.35
% change year-on-year
-1.69% +10.48%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47663 45698 43174
As % of all contract IT jobs located in England 92.51% 92.58% 92.72%
Number of daily rates quoted 30861 28215 25922
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1778 1844 1984
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.78 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 31 July 2015.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 31 July 2015.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +9 32 £160 +33.33% 5
London -20 25 £180 +9.92% 2
South East -41 25 £155 +37.77% 6
West Midlands +4 8 £90 - 2
North West -32 7 £143 +37.34% 1
East Midlands -9 4 - - 1
Yorkshire -25 3 £69 -37.27% 3
South West -14 2 £125 +31.57% 2
North East -26 1 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 131 (66.50%) Windows
2 97 (49.24%) MS Office
3 94 (47.72%) Active Directory
4 83 (42.13%) Windows 7
5 81 (41.12%) Microsoft
6 59 (29.95%) MS Excel
7 58 (29.44%) ITIL
8 46 (23.35%) Citrix
9 40 (20.30%) Blackberry
10 31 (15.74%) Windows XP
11 27 (13.71%) Law
11 27 (13.71%) Incident Management
12 21 (10.66%) Finance
13 18 (9.14%) MS Exchange
14 16 (8.12%) Document Management
15 15 (7.61%) Legal
16 14 (7.11%) LAN
16 14 (7.11%) SLA
17 13 (6.60%) DNS
18 12 (6.09%) DHCP
18 12 (6.09%) TCP/IP
18 12 (6.09%) VPN
18 12 (6.09%) Windows 8
19 11 (5.58%) French Language
20 10 (5.08%) Microsoft Certification
20 10 (5.08%) SCCM
20 10 (5.08%) Analytical Skills
21 9 (4.57%) Office 365
21 9 (4.57%) Windows Server 2008
21 9 (4.57%) Apple iOS

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (9.14%) MS Exchange
2 9 (4.57%) Exchange Server 2010
3 7 (3.55%) SharePoint
4 6 (3.05%) WorkSite
5 5 (2.54%) Blackberry Enterprise Server
6 3 (1.52%) Exchange Server 2013
7 2 (1.02%) Exchange Server 2003
Applications
1 97 (49.24%) MS Office
2 59 (29.95%) MS Excel
3 5 (2.54%) MS PowerPoint
4 1 (0.51%) MS Visio
Cloud Services
1 9 (4.57%) Office 365
2 5 (2.54%) Google Apps
3 1 (0.51%) SaaS
Communications & Networking
1 14 (7.11%) LAN
2 13 (6.60%) DNS
3 12 (6.09%) DHCP
3 12 (6.09%) TCP/IP
3 12 (6.09%) VPN
4 8 (4.06%) WAN
5 7 (3.55%) Internet
6 5 (2.54%) VoIP
7 2 (1.02%) PBX
7 2 (1.02%) Intranet
8 1 (0.51%) SAN
8 1 (0.51%) Wi-Fi
8 1 (0.51%) Wireless
8 1 (0.51%) IP Telephony
8 1 (0.51%) Asterisk PBX
8 1 (0.51%) HTTP
Database & Business Intelligence
1 3 (1.52%) SQL Server
2 2 (1.02%) SQL Server 2005
2 2 (1.02%) SQL Server 2008
3 1 (0.51%) Oracle Database
General
1 27 (13.71%) Law
2 21 (10.66%) Finance
3 15 (7.61%) Legal
4 11 (5.58%) French Language
5 9 (4.57%) Retail
6 6 (3.05%) Telecoms
7 5 (2.54%) Japanese Language
8 3 (1.52%) Local Government
9 1 (0.51%) German Language
9 1 (0.51%) Manufacturing
9 1 (0.51%) Automotive
9 1 (0.51%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (0.51%) HTML
1 1 (0.51%) .NET
1 1 (0.51%) COM
1 1 (0.51%) EDI
Miscellaneous
1 40 (20.30%) Blackberry
2 10 (5.08%) Analytical Skills
3 7 (3.55%) iPhone
4 6 (3.05%) iPad
4 6 (3.05%) PDA
5 5 (2.54%) EPoS
6 4 (2.03%) Handset
7 3 (1.52%) Video Conferencing
8 2 (1.02%) Fat Client
8 2 (1.02%) Thin Client
8 2 (1.02%) Management Information System
8 2 (1.02%) Private Cloud
9 1 (0.51%) IVR
9 1 (0.51%) NHS
9 1 (0.51%) GIS
9 1 (0.51%) Statistics
9 1 (0.51%) Mobile Computing
9 1 (0.51%) Mobile App
Operating Systems
1 131 (66.50%) Windows
2 83 (42.13%) Windows 7
3 31 (15.74%) Windows XP
4 12 (6.09%) Windows 8
5 9 (4.57%) Apple iOS
5 9 (4.57%) Windows Server 2008
6 7 (3.55%) Windows Server 2003
6 7 (3.55%) Windows Vista
7 6 (3.05%) Windows Server 2012
8 5 (2.54%) Android
8 5 (2.54%) Linux
9 3 (1.52%) UNIX
9 3 (1.52%) Windows 2000 Server
10 2 (1.02%) Windows Mobile
11 1 (0.51%) AIX
Processes & Methodologies
1 58 (29.44%) ITIL
2 27 (13.71%) Incident Management
3 16 (8.12%) Document Management
4 7 (3.55%) Business Intelligence
5 5 (2.54%) ITSM
5 5 (2.54%) Service Management
6 3 (1.52%) B2B
6 3 (1.52%) Line Management
6 3 (1.52%) Service Desk Management
7 2 (1.02%) ERP
7 2 (1.02%) Mentoring
7 2 (1.02%) Coaching
7 2 (1.02%) Logistics
7 2 (1.02%) Problem Management
7 2 (1.02%) Network Management
7 2 (1.02%) ITIL V3
8 1 (0.51%) Root Cause Analysis
8 1 (0.51%) Data Entry
8 1 (0.51%) Service Delivery
8 1 (0.51%) Change Management
Programming Languages
1 4 (2.03%) SQL
2 1 (0.51%) VB
Qualifications
1 10 (5.08%) Microsoft Certification
2 9 (4.57%) MOS
2 9 (4.57%) Degree
3 7 (3.55%) Security Cleared
4 6 (3.05%) MCP
5 5 (2.54%) MCSE
5 5 (2.54%) Cisco Certification
5 5 (2.54%) A+ Certification
5 5 (2.54%) ITIL Certification
6 4 (2.03%) CCNA
7 3 (1.52%) MCSA
7 3 (1.52%) Network+ Certification
7 3 (1.52%) SC Cleared
8 2 (1.02%) DV Cleared
8 2 (1.02%) ITIL Foundation Certificate
9 1 (0.51%) MCDST
9 1 (0.51%) MCITP
Quality Assurance & Compliance
1 14 (7.11%) SLA
2 1 (0.51%) ISO/IEC 20000
System Software
1 94 (47.72%) Active Directory
2 2 (1.02%) Terminal Server
2 2 (1.02%) XenApp
3 1 (0.51%) Samba
3 1 (0.51%) VMware Infrastructure
Systems Management
1 10 (5.08%) SCCM
2 2 (1.02%) SCOM
2 2 (1.02%) OVSD
3 1 (0.51%) Tivoli
3 1 (0.51%) Backup Exec
3 1 (0.51%) Cisco CUCM
3 1 (0.51%) NetVault Backup
Vendors
1 81 (41.12%) Microsoft
2 46 (23.35%) Citrix
3 5 (2.54%) Remedy
3 5 (2.54%) VMware
3 5 (2.54%) Google
3 5 (2.54%) LANDesk
3 5 (2.54%) Cisco
4 4 (2.03%) Mitel
5 3 (1.52%) Avaya
5 3 (1.52%) HP
6 2 (1.02%) Oracle
7 1 (0.51%) SAP
7 1 (0.51%) Apple
7 1 (0.51%) OpenText
7 1 (0.51%) Altiris
7 1 (0.51%) Capita
7 1 (0.51%) ProCurve
7 1 (0.51%) ServiceNow
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 5 days ago
Bristol, Avon
Coal IT Services
Rate: £125 per day
Posted: 5 days ago
Coventry
Quantica Technology - London
Rate: £80 - £100 per day
Posted: 27 days ago