The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 462 405 424
Rank change year-on-year
-57 +19
Contract jobs requiring a Help Desk Analyst 107 137 95
As % of all contract IT jobs located in England 0.22% 0.29% 0.23%
As % of the Job Titles category 0.24% 0.32% 0.25%
Number of daily rates quoted 45 34 13
Average daily rate
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£130 £108 £100
Average daily rate % change year-on-year
+20.93% +7.50%
90% offered a daily rate of more than £103 £90 £90
10% offered a daily rate of more than £161 £180 £200
UK excluding London average daily rate £125 £104 £100
% change year-on-year
+20.48% +3.75%
Number of hourly rates quoted 48 66 43
Average hourly rate £13.06 £13.35 £12.50
Average hourly rate % change year-on-year
-2.20% +6.80%
90% offered a hourly rate of more than £10.50 £11.00 £10.50
10% offered a hourly rate of more than £16.50 £20.00 £16.50
UK excluding London average hourly rate £13.06 £13.05 £12.13
% change year-on-year
+0.03% +7.62%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44075 43066 37782
As % of all contract IT jobs located in England 92.39% 92.55% 92.81%
Number of daily rates quoted 27490 25926 22039
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £563 £565 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1726 1867 2114
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 2 March 2015.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 2 March 2015.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +25 26 £135 +54.28% 2
South East -37 22 £125 +11.11% 8
London -27 20 £150 +20.00% 7
West Midlands +13 18 £123 - 2
South West -17 9 £138 +37.50% 3
North West -9 6 £115 - 2
Yorkshire -7 4 £72 -19.58% 5
East Midlands -8 2 - -
North East - - - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 2 March 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 200 (75.19%) Windows
2 158 (59.40%) MS Office
3 126 (47.37%) Active Directory
4 116 (43.61%) Windows 7
5 101 (37.97%) Microsoft
6 91 (34.21%) Citrix
7 82 (30.83%) MS Excel
8 68 (25.56%) ITIL
9 60 (22.56%) Windows XP
10 59 (22.18%) Blackberry
11 52 (19.55%) Finance
12 48 (18.05%) Law
13 35 (13.16%) Incident Management
14 34 (12.78%) SLA
15 27 (10.15%) Microsoft Certification
15 27 (10.15%) Document Management
16 25 (9.40%) LAN
17 24 (9.02%) MCP
17 24 (9.02%) Security Cleared
18 23 (8.65%) Windows Vista
19 22 (8.27%) Legal
20 21 (7.89%) MS Exchange
21 20 (7.52%) WAN
21 20 (7.52%) SharePoint
21 20 (7.52%) Service Management
22 19 (7.14%) SC Cleared
23 18 (6.77%) Internet
24 17 (6.39%) DHCP
25 15 (5.64%) DNS
25 15 (5.64%) Windows Server 2003

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 2 March 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (7.89%) MS Exchange
2 20 (7.52%) SharePoint
3 7 (2.63%) WorkSite
3 7 (2.63%) Exchange Server 2010
3 7 (2.63%) IBM Notes
4 6 (2.26%) Blackberry Enterprise Server
5 3 (1.13%) Exchange Server 2003
6 1 (0.38%) IIS
Applications
1 158 (59.40%) MS Office
2 82 (30.83%) MS Excel
3 4 (1.50%) MS PowerPoint
Business Applications
1 1 (0.38%) SAP FI
1 1 (0.38%) SAP Oil and Gas
1 1 (0.38%) assyst
Cloud Services
1 6 (2.26%) SaaS
2 5 (1.88%) Office 365
3 4 (1.50%) Google Apps
Communications & Networking
1 25 (9.40%) LAN
2 20 (7.52%) WAN
3 18 (6.77%) Internet
4 17 (6.39%) DHCP
5 15 (5.64%) DNS
6 14 (5.26%) Wireless
7 13 (4.89%) TCP/IP
8 11 (4.14%) VPN
9 10 (3.76%) FTP
10 5 (1.88%) VoIP
11 2 (0.75%) Cisco IPT
11 2 (0.75%) Network Security
12 1 (0.38%) IP Telephony
12 1 (0.38%) Firewall
12 1 (0.38%) Broadband
Database & Business Intelligence
1 4 (1.50%) Oracle Database
2 2 (0.75%) SQL Server
General
1 52 (19.55%) Finance
2 48 (18.05%) Law
3 22 (8.27%) Legal
4 8 (3.01%) French Language
4 8 (3.01%) Telecoms
5 7 (2.63%) Manufacturing
6 6 (2.26%) Local Government
7 4 (1.50%) Retail
7 4 (1.50%) Advertising
8 3 (1.13%) Banking
8 3 (1.13%) German Language
8 3 (1.13%) Japanese Language
8 3 (1.13%) Spanish Language
9 1 (0.38%) Italian Language
9 1 (0.38%) Investment Banking
9 1 (0.38%) General Ledger
9 1 (0.38%) Marketing
Miscellaneous
1 59 (22.18%) Blackberry
2 11 (4.14%) Thin Client
2 11 (4.14%) PDA
2 11 (4.14%) Fat Client
3 10 (3.76%) iPhone
3 10 (3.76%) Smartcard
3 10 (3.76%) Smartphone
4 8 (3.01%) Analytical Skills
4 8 (3.01%) iPad
5 6 (2.26%) Mobile Computing
6 2 (0.75%) Mobile App
6 2 (0.75%) Statistics
6 2 (0.75%) GIS
6 2 (0.75%) NHS
6 2 (0.75%) Handset
6 2 (0.75%) Computer Science
7 1 (0.38%) Management Information System
7 1 (0.38%) Client/Server
7 1 (0.38%) EPoS
7 1 (0.38%) Data Protection Act
Operating Systems
1 200 (75.19%) Windows
2 116 (43.61%) Windows 7
3 60 (22.56%) Windows XP
4 23 (8.65%) Windows Vista
5 15 (5.64%) Windows Server 2003
6 14 (5.26%) Windows 8
7 11 (4.14%) Windows Server 2008
8 9 (3.38%) Windows 2000 Server
8 9 (3.38%) Android
9 8 (3.01%) Apple iOS
10 5 (1.88%) Mac OS
11 4 (1.50%) AIX
12 3 (1.13%) Windows Mobile
13 2 (0.75%) Windows Server 2012
14 1 (0.38%) Linux
Processes & Methodologies
1 68 (25.56%) ITIL
2 35 (13.16%) Incident Management
3 27 (10.15%) Document Management
4 20 (7.52%) Service Management
5 8 (3.01%) Service Delivery
6 6 (2.26%) ITSM
6 6 (2.26%) Asset Management
6 6 (2.26%) ERP
7 5 (1.88%) Network Monitoring
7 5 (1.88%) Problem Management
8 4 (1.50%) CRM
9 1 (0.38%) B2B
9 1 (0.38%) Configuration Management
9 1 (0.38%) Data Protection
9 1 (0.38%) Root Cause Analysis
9 1 (0.38%) Service Desk Management
9 1 (0.38%) Mentoring
9 1 (0.38%) Knowledge Management
Programming Languages
1 2 (0.75%) PowerShell
2 1 (0.38%) C
2 1 (0.38%) SQL
2 1 (0.38%) VBA
Qualifications
1 27 (10.15%) Microsoft Certification
2 24 (9.02%) MCP
2 24 (9.02%) Security Cleared
3 19 (7.14%) SC Cleared
4 12 (4.51%) MCSE
5 11 (4.14%) A+ Certification
6 10 (3.76%) MCDST
6 10 (3.76%) MCITP
7 9 (3.38%) MOS
7 9 (3.38%) ITIL Certification
8 8 (3.01%) Degree
9 7 (2.63%) CTC Cleared
10 5 (1.88%) DV Cleared
11 3 (1.13%) Cisco Certification
12 2 (0.75%) CCNA
12 2 (0.75%) VCP4
13 1 (0.38%) ITIL Foundation Certificate
13 1 (0.38%) MCSA
13 1 (0.38%) Network+ Certification
Quality Assurance & Compliance
1 34 (12.78%) SLA
2 4 (1.50%) ISO/IEC 20000
System Software
1 126 (47.37%) Active Directory
2 5 (1.88%) VMware Infrastructure
3 2 (0.75%) XenApp
3 2 (0.75%) vSphere
Systems Management
1 11 (4.14%) SCCM
2 4 (1.50%) Tivoli
3 3 (1.13%) SCSM
4 2 (0.75%) Norton AntiVirus
Vendors
1 101 (37.97%) Microsoft
2 91 (34.21%) Citrix
3 12 (4.51%) Reuters
3 12 (4.51%) Bloomberg
3 12 (4.51%) VMware
4 10 (3.76%) CQG
5 8 (3.01%) Lotus
6 7 (2.63%) Apple
6 7 (2.63%) Remedy
7 6 (2.26%) Cisco
8 5 (1.88%) Altiris
8 5 (1.88%) Symantec
9 4 (1.50%) Avaya
9 4 (1.50%) Adobe
9 4 (1.50%) Oracle
9 4 (1.50%) Google
10 3 (1.13%) McAfee
10 3 (1.13%) ServiceNow
10 3 (1.13%) SAP
10 3 (1.13%) Intel
London
Latcom Ltd
Rate: £140 per day - 6 Month Contract +
Posted: 4 days ago
Peterborough, Cambridgeshire
The Bridge Ltd
Rate: £ Market Rates
Posted: 5 days ago
Knutsford, Cheshire
Spring Technology
Posted: 5 days ago
London
King & Wood Mallesons
Rate: Competitive
Posted: 6 days ago
Sheffield
Computer Futures
Rate: competitive
Posted: 6 days ago
Newbury, Berkshire
QA Limited
Rate: £150.00 per week
Posted: 18 days ago
Chester
Hays IT - Uk Posting account
Rate: £10.00 - £11.50 per hour
Posted: 21 days ago
Camberley
Hays IT - Uk Posting account
Rate: £15.00 - £17.00 per hour
Posted: 26 days ago