The first table below looks at the demand for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 394 412 382
Rank change year-on-year
+18 -30
Contract jobs requiring a Help Desk Analyst 165 139 191
As % of all contract IT jobs located in England 0.33% 0.30% 0.36%
As % of the Job Titles category 0.36% 0.32% 0.39%
Number of daily rates quoted 55 37 36
Average daily rate
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of your Daily Rate
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£130 £118 £120
Average daily rate % change year-on-year
+10.63% -2.08%
90% offered a daily rate of more than £95 £88 £93
10% offered a daily rate of more than £180 £178 £200
UK excluding London average daily rate £110 £108 £102
% change year-on-year
+1.85% +5.88%
Number of hourly rates quoted 66 65 90
Average hourly rate £14.50 £15.50 £13.00
Average hourly rate % change year-on-year
-6.45% +19.23%
90% offered a hourly rate of more than £9.94 £11.00 £10.00
10% offered a hourly rate of more than £17.00 £20.00 £20.00
UK excluding London average hourly rate £14.75 £13.35 £12.50
% change year-on-year
+10.48% +6.80%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43161 49005
As % of all contract IT jobs located in England 92.44% 92.60% 92.63%
Number of daily rates quoted 28137 25930 28012
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1836 1961 2542
Average hourly rate £16.50 £18.00 £19.68
Average hourly rate % change year-on-year
-8.33% -8.53%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 1 August 2014.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 1 August 2014.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 55 £113 -4.25% 5
London -2 42 £164 +31.00% 11
East of England -12 22 £120 +33.33% 4
East Midlands +6 13 £113 +28.57% 1
North West -18 13 £104 -13.54% 1
West Midlands -12 7 - - 2
South West -29 7 £95 - 2
Yorkshire 0 5 £110 -16.34% 1
North East -20 1 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 258 (79.88%) Windows
2 175 (54.18%) MS Office
3 164 (50.77%) Active Directory
4 139 (43.03%) Windows 7
5 127 (39.32%) Microsoft
6 111 (34.37%) MS Excel
7 101 (31.27%) Windows XP
8 93 (28.79%) ITIL
9 74 (22.91%) Citrix
10 54 (16.72%) Blackberry
11 47 (14.55%) Law
12 39 (12.07%) Incident Management
13 36 (11.15%) Finance
14 28 (8.67%) SLA
15 25 (7.74%) Microsoft Certification
15 25 (7.74%) Windows Server 2008
16 20 (6.19%) Legal
16 20 (6.19%) Windows Server 2003
17 19 (5.88%) TCP/IP
17 19 (5.88%) MS Exchange
17 19 (5.88%) Security Cleared
18 18 (5.57%) IBM Notes
18 18 (5.57%) Lotus
19 17 (5.26%) Document Management
20 16 (4.95%) SC Cleared
21 15 (4.64%) LAN
22 13 (4.02%) WAN
22 13 (4.02%) MCP
22 13 (4.02%) HP
23 12 (3.72%) Internet

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 August 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (5.88%) MS Exchange
2 18 (5.57%) IBM Notes
3 11 (3.41%) WorkSite
4 10 (3.10%) SharePoint
5 5 (1.55%) Lync
6 4 (1.24%) Exchange Server 2010
7 3 (0.93%) Blackberry Enterprise Server
8 1 (0.31%) CMS
8 1 (0.31%) Exchange Server 2000
8 1 (0.31%) SharePoint 2010
Applications
1 175 (54.18%) MS Office
2 111 (34.37%) MS Excel
3 7 (2.17%) MS PowerPoint
4 1 (0.31%) Acrobat
4 1 (0.31%) MS Project
4 1 (0.31%) MS Visio
Business Applications
1 2 (0.62%) Remedy ITSM
2 1 (0.31%) Agresso
2 1 (0.31%) Oracle EBS R12
2 1 (0.31%) Oracle iProcurement
Cloud Services
1 3 (0.93%) Google Apps
2 1 (0.31%) Office 365
Communications & Networking
1 19 (5.88%) TCP/IP
2 15 (4.64%) LAN
3 13 (4.02%) WAN
4 12 (3.72%) Internet
5 11 (3.41%) VPN
6 10 (3.10%) VoIP
7 8 (2.48%) DHCP
8 7 (2.17%) DNS
8 7 (2.17%) Wireless
9 5 (1.55%) FTP
9 5 (1.55%) Firewall
10 4 (1.24%) IP Telephony
11 2 (0.62%) 3G
11 2 (0.62%) Intranet
11 2 (0.62%) ADSL
12 1 (0.31%) HTTP
12 1 (0.31%) Bluetooth
12 1 (0.31%) Broadband
12 1 (0.31%) SMTP
12 1 (0.31%) CTI
Database & Business Intelligence
1 4 (1.24%) EDRMS
2 2 (0.62%) SQL Server
3 1 (0.31%) Oracle Reports
3 1 (0.31%) MS Access
General
1 47 (14.55%) Law
2 36 (11.15%) Finance
3 20 (6.19%) Legal
4 7 (2.17%) French Language
5 5 (1.55%) Banking
5 5 (1.55%) Military
6 4 (1.24%) Retail
6 4 (1.24%) German Language
6 4 (1.24%) Telecoms
7 3 (0.93%) Norwegian Language
7 3 (0.93%) Portuguese Language
7 3 (0.93%) Swedish Language
7 3 (0.93%) Dutch Language
8 2 (0.62%) Marketing
8 2 (0.62%) Financial Institution
9 1 (0.31%) Advertising
9 1 (0.31%) Publishing
9 1 (0.31%) Automotive
9 1 (0.31%) Front Office
9 1 (0.31%) Back Office
Miscellaneous
1 54 (16.72%) Blackberry
2 7 (2.17%) Thin Client
2 7 (2.17%) Fat Client
3 5 (1.55%) NHS
4 4 (1.24%) Mobile Computing
4 4 (1.24%) Video Conferencing
4 4 (1.24%) Smartphone
4 4 (1.24%) Smartcard
5 3 (0.93%) Client/Server
5 3 (0.93%) Management Information System
6 2 (0.62%) iPhone
6 2 (0.62%) EPoS
6 2 (0.62%) EFT
7 1 (0.31%) Firmware
7 1 (0.31%) Mainframe
7 1 (0.31%) PDA
7 1 (0.31%) Data Protection Act
7 1 (0.31%) Computer Science
7 1 (0.31%) E-Learning
7 1 (0.31%) iPad
Operating Systems
1 258 (79.88%) Windows
2 139 (43.03%) Windows 7
3 101 (31.27%) Windows XP
4 25 (7.74%) Windows Server 2008
5 20 (6.19%) Windows Server 2003
6 11 (3.41%) Windows 8
7 8 (2.48%) Windows 2000
8 7 (2.17%) Windows Vista
9 4 (1.24%) Mac OS X
10 2 (0.62%) Windows 2000 Server
10 2 (0.62%) Windows Mobile
10 2 (0.62%) Windows NT
10 2 (0.62%) Linux
Processes & Methodologies
1 93 (28.79%) ITIL
2 39 (12.07%) Incident Management
3 17 (5.26%) Document Management
4 10 (3.10%) Service Management
5 9 (2.79%) Network Monitoring
5 9 (2.79%) Problem Management
6 8 (2.48%) ITSM
7 6 (1.86%) ERP
8 5 (1.55%) Service Delivery
9 4 (1.24%) ITIL V3
9 4 (1.24%) Migration
10 3 (0.93%) Risk Management
10 3 (0.93%) Change Management
11 2 (0.62%) Root Cause Analysis
11 2 (0.62%) Time Management
11 2 (0.62%) Data Management
11 2 (0.62%) Data Analysis
11 2 (0.62%) Security Management
11 2 (0.62%) Workflow
11 2 (0.62%) Validation
Programming Languages
1 2 (0.62%) SQL
2 1 (0.31%) Java
Qualifications
1 25 (7.74%) Microsoft Certification
2 19 (5.88%) Security Cleared
3 16 (4.95%) SC Cleared
4 13 (4.02%) MCP
5 11 (3.41%) DV Cleared
6 8 (2.48%) MCITP
7 7 (2.17%) MCSE
7 7 (2.17%) Degree
8 6 (1.86%) MOS
8 6 (1.86%) MCDST
8 6 (1.86%) ITIL Certification
9 5 (1.55%) CCNA
9 5 (1.55%) Cisco Certification
9 5 (1.55%) A+ Certification
9 5 (1.55%) MCSA
9 5 (1.55%) ITIL Foundation Certificate
10 4 (1.24%) MCTS
Quality Assurance & Compliance
1 28 (8.67%) SLA
2 1 (0.31%) Sarbanes-Oxley
2 1 (0.31%) QA
System Software
1 164 (50.77%) Active Directory
2 4 (1.24%) VMware Infrastructure
3 3 (0.93%) VMware ESXi
4 2 (0.62%) XenApp
5 1 (0.31%) Terminal Server
5 1 (0.31%) Citrix Presentation Server
5 1 (0.31%) XenDesktop
Systems Management
1 8 (2.48%) SCCM
2 6 (1.86%) OpenView
3 5 (1.55%) SCOM
4 4 (1.24%) Systems Management Server (SMS)
5 1 (0.31%) Netcool
5 1 (0.31%) OpenView Configuration Management
5 1 (0.31%) Norton AntiVirus
5 1 (0.31%) DameWare
5 1 (0.31%) WSUS
5 1 (0.31%) Backup Exec
5 1 (0.31%) OVSD
Vendors
1 127 (39.32%) Microsoft
2 74 (22.91%) Citrix
3 18 (5.57%) Lotus
4 13 (4.02%) HP
5 10 (3.10%) VMware
6 8 (2.48%) Symantec
6 8 (2.48%) McAfee
7 7 (2.17%) CQG
7 7 (2.17%) Reuters
8 6 (1.86%) Remedy
9 5 (1.55%) Bloomberg
9 5 (1.55%) CheckPoint
10 4 (1.24%) LANDesk
10 4 (1.24%) Cisco
10 4 (1.24%) Adobe
11 3 (0.93%) Apple
11 3 (0.93%) Interwoven
11 3 (0.93%) Sophos
11 3 (0.93%) Google
11 3 (0.93%) Altiris
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £9.00 - £11.00 per annum
Posted: 8 hours ago
Central London / West End
@ITS
Rate: £120 per day
Posted: 9 hours ago
Bromley
Hays IT - Uk Posting account
Rate: £12.00 - £16.00 per annum
Posted: Yesterday
Watford, Hertfordshire
Marcus Donald People
Rate: £9 to £10 per hour
Posted: 2 days ago
Warwickshire
Hays IT - Uk Posting account
Rate: £10.00 per hour
Posted: 7 days ago