The statistics below represent IT contracts advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 494 491 383
Rank change year-on-year
-3 -108
Contract jobs requiring a Help Desk Analyst 136 125 210
As % of all contract IT jobs located in England 0.27% 0.24% 0.44%
As % of the Job Titles category 0.29% 0.26% 0.46%
Number of daily rates quoted 43 35 65
Median daily rate £145 £135 £130
Median daily rate % change year-on-year
+7.40% +3.84%
90% offered a daily rate of more than £102 £100 £98
10% offered a daily rate of more than £260 £195 £195
UK excluding London median daily rate £150 £135 £115
% change year-on-year
+11.11% +17.39%
Number of hourly rates quoted 64 63 104
Median hourly rate £16.50 £14.50 £14.50
Median hourly rate % change year-on-year
+13.79% -
90% offered a hourly rate of more than £9.00 £10.00 £9.96
10% offered a hourly rate of more than £19.00 £19.00 £17.50
UK excluding London median hourly rate £16.50 £14.00 £15.00
% change year-on-year
+17.85% -6.66%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47342 48920 45504
As % of all contract IT jobs located in England 94.82% 94.83% 94.86%
Number of daily rates quoted 31086 31590 28112
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £590 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1402 1847 1880
Median hourly rate £17.50 £16.61 £16.50
Median hourly rate % change year-on-year
+5.35% +0.66%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.08
% change year-on-year
+2.10% +0.49%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 24 July 2016.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 24 July 2016.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +36 49 £115 -28.12% 5
South East -7 24 £181 +34.25% 9
London -3 23 £119 -27.87% 8
South West +10 13 £175 +40.00% 2
West Midlands -23 13 £115 +12.19% 3
North West -8 8 £115 -23.33%
East Midlands +2 4 £140 -
Yorkshire -2 2 £100 +44.92%
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 July 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Analyst in the job title.

1 207 (75.55%) Windows
2 171 (62.41%) Active Directory
3 141 (51.46%) MS Office
4 140 (51.09%) Windows 7
5 113 (41.24%) MS Excel
6 106 (38.69%) Microsoft
7 94 (34.31%) Citrix
8 88 (32.12%) Incident Management
9 63 (22.99%) Finance
10 56 (20.44%) ITIL
11 53 (19.34%) Blackberry
12 47 (17.15%) Windows 8
13 46 (16.79%) Law
14 44 (16.06%) Document Management
15 29 (10.58%) Windows XP
16 27 (9.85%) SLA
17 23 (8.39%) TCP/IP
18 17 (6.20%) Remedy
18 17 (6.20%) MS Exchange
18 17 (6.20%) Windows Server
19 14 (5.11%) Cisco
20 13 (4.74%) Internet
21 12 (4.38%) Service Management
21 12 (4.38%) DNS
21 12 (4.38%) Windows Server 2008
21 12 (4.38%) Apple iOS
22 11 (4.01%) ServiceNow
22 11 (4.01%) Office 365
22 11 (4.01%) Degree
22 11 (4.01%) VPN

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (6.20%) MS Exchange
2 8 (2.92%) SharePoint
3 7 (2.55%) IBM Notes
4 5 (1.82%) Blackberry Enterprise Server
4 5 (1.82%) Exchange Server 2003
4 5 (1.82%) Exchange Server 2010
5 4 (1.46%) Exchange Server 2013
5 4 (1.46%) SharePoint 2010
6 2 (0.73%) IBM Domino
6 2 (0.73%) Skype for Business
7 1 (0.36%) BizTalk Server
7 1 (0.36%) Exchange Server 2007
Applications
1 141 (51.46%) MS Office
2 113 (41.24%) MS Excel
3 4 (1.46%) Acrobat
4 3 (1.09%) MS PowerPoint
4 3 (1.09%) Spreadsheet
5 1 (0.36%) MS Visio
Business Applications
1 1 (0.36%) assyst
1 1 (0.36%) Dynamics CRM
1 1 (0.36%) Dynamics GP
Cloud Services
1 11 (4.01%) Office 365
2 1 (0.36%) Microsoft Azure
2 1 (0.36%) Yammer
Communications & Networking
1 23 (8.39%) TCP/IP
2 13 (4.74%) Internet
3 12 (4.38%) DNS
4 11 (4.01%) VPN
5 8 (2.92%) LAN
5 8 (2.92%) WAN
6 4 (1.46%) Wi-Fi
7 3 (1.09%) Ethernet
7 3 (1.09%) Extranet
7 3 (1.09%) Remote Desktop
8 2 (0.73%) DHCP
9 1 (0.36%) ADSL
9 1 (0.36%) Broadband
9 1 (0.36%) DSL
9 1 (0.36%) Firewall
9 1 (0.36%) Skype
Database & Business Intelligence
1 5 (1.82%) SQL Server
2 1 (0.36%) DB2
2 1 (0.36%) Essbase
2 1 (0.36%) MS Access
2 1 (0.36%) MySQL
General
1 63 (22.99%) Finance
2 46 (16.79%) Law
3 4 (1.46%) Advertising
3 4 (1.46%) French Language
3 4 (1.46%) German Language
3 4 (1.46%) Local Government
3 4 (1.46%) Retail
4 3 (1.09%) Legal
5 2 (0.73%) Cantonese Language
5 2 (0.73%) Mandarin Language
5 2 (0.73%) Manufacturing
6 1 (0.36%) Dutch Language
6 1 (0.36%) Italian Language
6 1 (0.36%) Marketing
6 1 (0.36%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.73%) J2EE
2 1 (0.36%) COM
Miscellaneous
1 53 (19.34%) Blackberry
2 8 (2.92%) Analytical Skills
3 5 (1.82%) iPhone
3 5 (1.82%) Management Information System
4 4 (1.46%) Driving Licence
4 4 (1.46%) iPad
4 4 (1.46%) Smartphone
5 3 (1.09%) Client/Server
5 3 (1.09%) Data Centre
5 3 (1.09%) Enterprise Software
6 2 (0.73%) Fat Client
6 2 (0.73%) Mainframe
6 2 (0.73%) NHS
6 2 (0.73%) Statistics
6 2 (0.73%) Thin Client
7 1 (0.36%) BYOD
7 1 (0.36%) CMDB
7 1 (0.36%) Computer Science
7 1 (0.36%) Data Protection Act
7 1 (0.36%) Reinsurance
Operating Systems
1 207 (75.55%) Windows
2 140 (51.09%) Windows 7
3 47 (17.15%) Windows 8
4 29 (10.58%) Windows XP
5 17 (6.20%) Windows Server
6 12 (4.38%) Apple iOS
6 12 (4.38%) Windows Server 2008
7 9 (3.28%) Android
8 8 (2.92%) Windows 10
9 7 (2.55%) Unix
9 7 (2.55%) Windows Server 2012
10 5 (1.82%) Windows Server 2003
11 4 (1.46%) Windows 2000
11 4 (1.46%) Windows NT
12 3 (1.09%) Windows Vista
13 1 (0.36%) Mac OS X
Processes & Methodologies
1 88 (32.12%) Incident Management
2 56 (20.44%) ITIL
3 44 (16.06%) Document Management
4 12 (4.38%) Service Management
5 10 (3.65%) Service Delivery
6 8 (2.92%) ITSM
7 7 (2.55%) Ticket Management
8 5 (1.82%) Change Management
8 5 (1.82%) Network Management
8 5 (1.82%) Time Management
9 4 (1.46%) Coaching
10 3 (1.09%) Data Analysis
10 3 (1.09%) Software Licensing
11 2 (0.73%) Asset Management
11 2 (0.73%) Business Analysis
11 2 (0.73%) Network Monitoring
11 2 (0.73%) Problem Management
11 2 (0.73%) Release Management
11 2 (0.73%) Service Desk Management
11 2 (0.73%) Wealth Management
Programming Languages
1 2 (0.73%) C
1 2 (0.73%) SQL
2 1 (0.36%) COBOL
2 1 (0.36%) PowerShell
2 1 (0.36%) VB
Qualifications
1 11 (4.01%) Degree
2 7 (2.55%) Cisco Certification
2 7 (2.55%) Microsoft Certification
3 5 (1.82%) CCNA
4 4 (1.46%) MOS
4 4 (1.46%) Security Cleared
5 3 (1.09%) MCSE
6 2 (0.73%) A+ Certification
6 2 (0.73%) ITIL Certification
6 2 (0.73%) MCITP
6 2 (0.73%) MCP
6 2 (0.73%) MCSA
6 2 (0.73%) SC Cleared
7 1 (0.36%) BPSS Clearance
7 1 (0.36%) MCTS
Quality Assurance & Compliance
1 27 (9.85%) SLA
System Software
1 171 (62.41%) Active Directory
2 6 (2.19%) Terminal Services
3 4 (1.46%) XenApp
4 1 (0.36%) Citrix Presentation Server
4 1 (0.36%) Microsoft App-V
4 1 (0.36%) Virtual Desktop
Systems Management
1 6 (2.19%) SCCM
2 5 (1.82%) DameWare
3 4 (1.46%) BMC Marimba
4 2 (0.73%) Cisco Prime
4 2 (0.73%) OpenView
4 2 (0.73%) OVSD
5 1 (0.36%) Backup Exec
5 1 (0.36%) Malwarebytes
5 1 (0.36%) McAfee ePO
5 1 (0.36%) Unicenter
5 1 (0.36%) WSUS
Vendors
1 106 (38.69%) Microsoft
2 94 (34.31%) Citrix
3 17 (6.20%) Remedy
4 14 (5.11%) Cisco
5 11 (4.01%) ServiceNow
6 7 (2.55%) HP
6 7 (2.55%) Lotus
7 6 (2.19%) SAP
8 4 (1.46%) Adobe
8 4 (1.46%) Apple
8 4 (1.46%) Avaya
8 4 (1.46%) BMC
8 4 (1.46%) Intel Security
8 4 (1.46%) PeopleSoft
8 4 (1.46%) ThinPrint
9 3 (1.09%) Mitel
10 2 (0.73%) Google
10 2 (0.73%) iManage
10 2 (0.73%) LANDesk
10 2 (0.73%) Symantec
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 3 days ago