The first table below looks at the demand for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 393 407 389
Rank change year-on-year
+14 -18
Contract jobs requiring a Help Desk Analyst 173 141 190
As % of all contract IT jobs located in England 0.35% 0.30% 0.36%
As % of the Job Titles category 0.38% 0.33% 0.39%
Number of daily rates quoted 55 38 33
Average daily rate
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of your Daily Rate
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£130 £119 £113
Average daily rate % change year-on-year
+9.47% +5.55%
90% offered a daily rate of more than £95 £88 £91
10% offered a daily rate of more than £175 £177 £200
UK excluding London average daily rate £110 £108 £99
% change year-on-year
+1.85% +9.09%
Number of hourly rates quoted 78 64 94
Average hourly rate £14.50 £15.00 £13.00
Average hourly rate % change year-on-year
-3.33% +15.38%
90% offered a hourly rate of more than £9.95 £11.00 £10.50
10% offered a hourly rate of more than £17.00 £20.00 £20.00
UK excluding London average hourly rate £14.50 £13.68 £12.13
% change year-on-year
+6.03% +12.78%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45686 43047 48985
As % of all contract IT jobs located in England 92.53% 92.64% 92.57%
Number of daily rates quoted 28284 25787 27971
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 1846 1994 2539
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.27 £11.50
10% offered a hourly rate of more than £37.50 £40.57 £40.50
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%
Help Desk Analyst
UK

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 24 July 2014.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 24 July 2014.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +15 54 £115 -8.00% 7
London 0 44 £163 +30.00% 14
East of England -10 28 £120 +33.33% 1
North West -13 14 £104 -13.54% 1
East Midlands +9 13 £113 +28.57%
South West -22 8 £95 - 2
West Midlands -13 6 - - 1
Yorkshire +4 5 £110 -16.34% 1
North East -22 1 - - 1
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 July 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 257 (78.83%) Windows
2 177 (54.29%) MS Office
3 165 (50.61%) Active Directory
4 138 (42.33%) Windows 7
5 131 (40.18%) Microsoft
6 110 (33.74%) MS Excel
7 96 (29.45%) ITIL
8 95 (29.14%) Windows XP
9 76 (23.31%) Citrix
10 54 (16.56%) Blackberry
11 46 (14.11%) Law
12 39 (11.96%) Incident Management
13 37 (11.35%) Finance
14 27 (8.28%) SLA
15 25 (7.67%) Microsoft Certification
15 25 (7.67%) Windows Server 2008
16 20 (6.13%) Security Cleared
17 19 (5.83%) MS Exchange
17 19 (5.83%) Legal
17 19 (5.83%) Windows Server 2003
18 18 (5.52%) IBM Notes
18 18 (5.52%) TCP/IP
18 18 (5.52%) Lotus
18 18 (5.52%) Document Management
19 17 (5.21%) SC Cleared
20 14 (4.29%) HP
20 14 (4.29%) LAN
20 14 (4.29%) WAN
21 13 (3.99%) MCP
22 12 (3.68%) VMware

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 July 2014, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (5.83%) MS Exchange
2 18 (5.52%) IBM Notes
3 11 (3.37%) WorkSite
4 10 (3.07%) SharePoint
5 5 (1.53%) Lync
5 5 (1.53%) Exchange Server 2010
6 4 (1.23%) Blackberry Enterprise Server
7 1 (0.31%) SharePoint 2010
7 1 (0.31%) Exchange Server 2000
7 1 (0.31%) CMS
Applications
1 177 (54.29%) MS Office
2 110 (33.74%) MS Excel
3 8 (2.45%) MS PowerPoint
4 1 (0.31%) MS Visio
4 1 (0.31%) MS Project
Business Applications
1 1 (0.31%) Oracle iProcurement
1 1 (0.31%) Oracle EBS R12
1 1 (0.31%) Remedy ITSM
1 1 (0.31%) assyst
1 1 (0.31%) Agresso
Cloud Services
1 3 (0.92%) Google Apps
2 1 (0.31%) Office 365
Communications & Networking
1 18 (5.52%) TCP/IP
2 14 (4.29%) LAN
2 14 (4.29%) WAN
3 11 (3.37%) Internet
4 10 (3.07%) VoIP
4 10 (3.07%) VPN
5 8 (2.45%) Wireless
6 7 (2.15%) DNS
6 7 (2.15%) DHCP
7 5 (1.53%) FTP
8 4 (1.23%) Firewall
8 4 (1.23%) IP Telephony
9 2 (0.61%) Intranet
9 2 (0.61%) ADSL
10 1 (0.31%) SSH
10 1 (0.31%) HTTP
10 1 (0.31%) Bluetooth
10 1 (0.31%) Broadband
10 1 (0.31%) SMTP
10 1 (0.31%) Wi-Fi
Database & Business Intelligence
1 4 (1.23%) EDRMS
2 3 (0.92%) SQL Server
3 1 (0.31%) Oracle Reports
3 1 (0.31%) MS Access
General
1 46 (14.11%) Law
2 37 (11.35%) Finance
3 19 (5.83%) Legal
4 7 (2.15%) French Language
5 5 (1.53%) Banking
5 5 (1.53%) Military
6 4 (1.23%) Telecoms
6 4 (1.23%) Retail
6 4 (1.23%) German Language
7 3 (0.92%) Dutch Language
7 3 (0.92%) Norwegian Language
7 3 (0.92%) Portuguese Language
7 3 (0.92%) Swedish Language
8 2 (0.61%) Financial Institution
8 2 (0.61%) Marketing
8 2 (0.61%) Local Government
9 1 (0.31%) Mandarin Language
9 1 (0.31%) Cantonese Language
9 1 (0.31%) Automotive
9 1 (0.31%) Front Office
Miscellaneous
1 54 (16.56%) Blackberry
2 7 (2.15%) Fat Client
2 7 (2.15%) Thin Client
3 5 (1.53%) NHS
3 5 (1.53%) Client/Server
4 4 (1.23%) Smartcard
4 4 (1.23%) Smartphone
4 4 (1.23%) Mobile Computing
5 3 (0.92%) Video Conferencing
5 3 (0.92%) Management Information System
5 3 (0.92%) Mainframe
6 2 (0.61%) EPoS
6 2 (0.61%) EFT
6 2 (0.61%) iPad
6 2 (0.61%) iPhone
7 1 (0.31%) Data Protection Act
7 1 (0.31%) Computer Science
7 1 (0.31%) PDA
7 1 (0.31%) E-Learning
7 1 (0.31%) Firmware
Operating Systems
1 257 (78.83%) Windows
2 138 (42.33%) Windows 7
3 95 (29.14%) Windows XP
4 25 (7.67%) Windows Server 2008
5 19 (5.83%) Windows Server 2003
6 11 (3.37%) Windows 8
7 7 (2.15%) Windows Vista
7 7 (2.15%) Windows 2000
8 4 (1.23%) Mac OS X
9 2 (0.61%) Linux
9 2 (0.61%) Windows NT
9 2 (0.61%) Windows Mobile
9 2 (0.61%) VME
9 2 (0.61%) Windows 2000 Server
Processes & Methodologies
1 96 (29.45%) ITIL
2 39 (11.96%) Incident Management
3 18 (5.52%) Document Management
4 11 (3.37%) Service Management
5 9 (2.76%) Problem Management
5 9 (2.76%) Network Monitoring
6 7 (2.15%) ITSM
7 6 (1.84%) ERP
8 5 (1.53%) Service Delivery
9 4 (1.23%) ITIL V3
10 3 (0.92%) Data Management
10 3 (0.92%) Risk Management
10 3 (0.92%) Migration
10 3 (0.92%) Security Management
10 3 (0.92%) Change Management
11 2 (0.61%) Configuration Management
11 2 (0.61%) Validation
11 2 (0.61%) Workflow
11 2 (0.61%) Data Analysis
11 2 (0.61%) Time Management
Programming Languages
1 2 (0.61%) SQL
Qualifications
1 25 (7.67%) Microsoft Certification
2 20 (6.13%) Security Cleared
3 17 (5.21%) SC Cleared
4 13 (3.99%) MCP
5 12 (3.68%) DV Cleared
6 8 (2.45%) Degree
6 8 (2.45%) MCITP
7 7 (2.15%) MCSE
8 6 (1.84%) ITIL Certification
8 6 (1.84%) MOS
8 6 (1.84%) MCDST
9 5 (1.53%) ITIL Foundation Certificate
9 5 (1.53%) A+ Certification
9 5 (1.53%) Cisco Certification
9 5 (1.53%) MCSA
9 5 (1.53%) CCNA
10 4 (1.23%) MCTS
Quality Assurance & Compliance
1 27 (8.28%) SLA
2 2 (0.61%) QA
3 1 (0.31%) Sarbanes-Oxley
System Software
1 165 (50.61%) Active Directory
2 5 (1.53%) VMware Infrastructure
3 3 (0.92%) VMware ESXi
4 2 (0.61%) XenApp
5 1 (0.31%) XenDesktop
5 1 (0.31%) Citrix Presentation Server
5 1 (0.31%) Terminal Server
Systems Management
1 8 (2.45%) SCCM
2 6 (1.84%) OpenView
3 5 (1.53%) SCOM
4 4 (1.23%) Systems Management Server (SMS)
5 2 (0.61%) DameWare
6 1 (0.31%) WSUS
6 1 (0.31%) OVSD
6 1 (0.31%) Netcool
6 1 (0.31%) OpenView Configuration Management
6 1 (0.31%) Norton AntiVirus
Vendors
1 131 (40.18%) Microsoft
2 76 (23.31%) Citrix
3 18 (5.52%) Lotus
4 14 (4.29%) HP
5 12 (3.68%) VMware
6 8 (2.45%) Symantec
6 8 (2.45%) McAfee
7 7 (2.15%) CQG
7 7 (2.15%) Reuters
8 5 (1.53%) Bloomberg
8 5 (1.53%) Remedy
8 5 (1.53%) CheckPoint
9 4 (1.23%) Cisco
9 4 (1.23%) LANDesk
10 3 (0.92%) Google
10 3 (0.92%) Altiris
10 3 (0.92%) Adobe
10 3 (0.92%) Apple
10 3 (0.92%) Interwoven
11 2 (0.61%) Sophos
London
Information Technology Services
Rate: £180 - 200 per day
Posted: Yesterday
South East
ARC IT Recruitment Ltd
Rate: £110 Per Annum
Posted: Yesterday
Farnborough, Hampshire
Experis Ltd
Rate: £15 per hour
Posted: 2 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per annum
Posted: 21 days ago