The statistics below represent IT contracts advertised across the England region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 493 557 407
Rank change year-on-year
+64 -150
Contract jobs requiring a Help Desk Analyst 133 94 205
As % of all contract IT jobs located in England 0.27% 0.18% 0.39%
As % of the Job Titles category 0.29% 0.19% 0.42%
Number of daily rates quoted 42 35 80
Median daily rate £131 £130 £145
Median daily rate % change year-on-year
+0.96% -10.34%
90% offered a daily rate of more than £107 £101 £100
10% offered a daily rate of more than £200 £197 £225
UK excluding London median daily rate £125 £125 £113
% change year-on-year
- +11.11%
Number of hourly rates quoted 68 44 82
Median hourly rate £14.38 £13.14 £14.00
Median hourly rate % change year-on-year
+9.39% -6.14%
90% offered a hourly rate of more than £10.00 £9.15 £9.96
10% offered a hourly rate of more than £16.50 £16.85 £17.00
UK excluding London median hourly rate £14.75 £13.23 £12.50
% change year-on-year
+11.53% +5.80%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46540 50073 48926
As % of all contract IT jobs located in England 94.64% 95.00% 93.16%
Number of daily rates quoted 30705 32541 30337
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £256 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1499 1918 1984
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £41.50 £37.90
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 September 2016.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 25 September 2016.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 37 £133 -14.51% 4
East of England +29 31 £250 +78.57% 2
South East +20 22 £125 -5.66% 5
West Midlands -13 13 £135 -3.57% 3
North West +25 10 £113 -6.25% 2
East Midlands +1 9 - -
Yorkshire +14 5 - - 1
South West +9 4 £160 +28.00% 1
North East - 2 - -
Help Desk Analyst
UK

Help Desk Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Analyst in the job title.

1 207 (72.89%) Windows
2 165 (58.10%) Active Directory
3 161 (56.69%) MS Office
4 133 (46.83%) Windows 7
5 123 (43.31%) MS Excel
5 123 (43.31%) Microsoft
6 87 (30.63%) Citrix
7 84 (29.58%) Incident Management
8 67 (23.59%) ITIL
9 58 (20.42%) Windows 8
10 52 (18.31%) Finance
11 41 (14.44%) Blackberry
12 36 (12.68%) Law
13 35 (12.32%) Document Management
14 26 (9.15%) Windows XP
15 21 (7.39%) TCP/IP
16 19 (6.69%) SLA
16 19 (6.69%) Remedy
17 13 (4.58%) Office 365
17 13 (4.58%) Degree
18 12 (4.23%) ServiceNow
18 12 (4.23%) Service Management
18 12 (4.23%) Internet
18 12 (4.23%) MS Exchange
19 11 (3.87%) Windows 10
20 10 (3.52%) Windows Server
20 10 (3.52%) DNS
21 9 (3.17%) Service Delivery
21 9 (3.17%) ITSM
21 9 (3.17%) VPN

Help Desk Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.23%) MS Exchange
2 5 (1.76%) IBM Notes
2 5 (1.76%) SharePoint
3 3 (1.06%) Blackberry Enterprise Server
3 3 (1.06%) Exchange Server 2003
3 3 (1.06%) Exchange Server 2013
4 2 (0.70%) Exchange Server 2010
4 2 (0.70%) SharePoint 2010
4 2 (0.70%) Skype for Business
5 1 (0.35%) BizTalk Server
5 1 (0.35%) Exchange Server 2007
5 1 (0.35%) IBM Domino
Applications
1 161 (56.69%) MS Office
2 123 (43.31%) MS Excel
3 4 (1.41%) MS PowerPoint
4 3 (1.06%) Acrobat
4 3 (1.06%) Spreadsheet
5 1 (0.35%) MS Visio
Business Applications
1 7 (2.46%) Dynamics CRM
2 1 (0.35%) assyst
2 1 (0.35%) Dynamics GP
2 1 (0.35%) SAP CO
2 1 (0.35%) SAP FI
2 1 (0.35%) SAP FI/CO
Cloud Services
1 13 (4.58%) Office 365
2 1 (0.35%) Microsoft Azure
2 1 (0.35%) Yammer
Communications & Networking
1 21 (7.39%) TCP/IP
2 12 (4.23%) Internet
3 10 (3.52%) DNS
4 9 (3.17%) VPN
5 8 (2.82%) Wi-Fi
6 7 (2.46%) LAN
7 6 (2.11%) WAN
8 3 (1.06%) Ethernet
9 2 (0.70%) Remote Desktop
10 1 (0.35%) DHCP
10 1 (0.35%) DSL
10 1 (0.35%) Firewall
10 1 (0.35%) HTTPS
10 1 (0.35%) Intranet
10 1 (0.35%) Skype
Database & Business Intelligence
1 2 (0.70%) Essbase
1 2 (0.70%) MS Access
2 1 (0.35%) DB2
2 1 (0.35%) SQL Server
Development Applications
1 1 (0.35%) Redmine
General
1 52 (18.31%) Finance
2 36 (12.68%) Law
3 5 (1.76%) Advertising
3 5 (1.76%) French Language
3 5 (1.76%) Retail
4 4 (1.41%) Cantonese Language
4 4 (1.41%) Mandarin Language
5 2 (0.70%) German Language
5 2 (0.70%) Italian Language
5 2 (0.70%) Manufacturing
5 2 (0.70%) Marketing
6 1 (0.35%) Dutch Language
6 1 (0.35%) Legal
6 1 (0.35%) Local Government
6 1 (0.35%) Spanish Language
6 1 (0.35%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.06%) J2EE
2 1 (0.35%) COM
Miscellaneous
1 41 (14.44%) Blackberry
2 6 (2.11%) Analytical Skills
3 4 (1.41%) iPad
3 4 (1.41%) Mainframe
4 3 (1.06%) Client/Server
4 3 (1.06%) Management Information System
4 3 (1.06%) Smartphone
5 2 (0.70%) Data Centre
5 2 (0.70%) Driving Licence
5 2 (0.70%) Enterprise Software
5 2 (0.70%) iPhone
6 1 (0.35%) BYOD
6 1 (0.35%) CMDB
6 1 (0.35%) Computer Science
6 1 (0.35%) Data Protection Act
6 1 (0.35%) Fat Client
6 1 (0.35%) NHS
6 1 (0.35%) Reinsurance
6 1 (0.35%) Statistics
6 1 (0.35%) Thin Client
Operating Systems
1 207 (72.89%) Windows
2 133 (46.83%) Windows 7
3 58 (20.42%) Windows 8
4 26 (9.15%) Windows XP
5 11 (3.87%) Windows 10
6 10 (3.52%) Windows Server
7 8 (2.82%) Apple iOS
7 8 (2.82%) Windows Server 2008
8 7 (2.46%) Unix
9 4 (1.41%) Android
9 4 (1.41%) Windows 2000
9 4 (1.41%) Windows NT
9 4 (1.41%) Windows Server 2003
10 3 (1.06%) Windows Vista
11 2 (0.70%) Windows Server 2012
12 1 (0.35%) Mac OS X
Processes & Methodologies
1 84 (29.58%) Incident Management
2 67 (23.59%) ITIL
3 35 (12.32%) Document Management
4 12 (4.23%) Service Management
5 9 (3.17%) ITSM
5 9 (3.17%) Service Delivery
6 7 (2.46%) CRM
7 6 (2.11%) Customer Engagement
8 5 (1.76%) Asset Management
8 5 (1.76%) Time Management
9 4 (1.41%) Change Management
10 3 (1.06%) Business Analysis
10 3 (1.06%) Data Analysis
10 3 (1.06%) Network Management
10 3 (1.06%) Problem Management
10 3 (1.06%) Release Management
10 3 (1.06%) Software Licensing
10 3 (1.06%) Wealth Management
11 2 (0.70%) ITIL V3
11 2 (0.70%) Service Desk Management
Programming Languages
1 2 (0.70%) COBOL
1 2 (0.70%) VB
2 1 (0.35%) C
2 1 (0.35%) PowerShell
Qualifications
1 13 (4.58%) Degree
2 7 (2.46%) ITIL Certification
3 5 (1.76%) Microsoft Certification
3 5 (1.76%) MOS
4 4 (1.41%) Security Cleared
5 2 (0.70%) A+ Certification
5 2 (0.70%) MCITP
5 2 (0.70%) SC Cleared
6 1 (0.35%) BPSS Clearance
6 1 (0.35%) CCNA
6 1 (0.35%) Cisco Certification
6 1 (0.35%) MCSE
6 1 (0.35%) MCTS
Quality Assurance & Compliance
1 19 (6.69%) SLA
System Software
1 165 (58.10%) Active Directory
2 3 (1.06%) Terminal Services
3 1 (0.35%) Hyper-V
3 1 (0.35%) Microsoft App-V
3 1 (0.35%) Virtual Desktop
3 1 (0.35%) VMware Infrastructure
3 1 (0.35%) XenApp
Systems Management
1 7 (2.46%) SCCM
2 3 (1.06%) BMC Marimba
2 3 (1.06%) DameWare
3 1 (0.35%) Backup Exec
3 1 (0.35%) Malwarebytes
3 1 (0.35%) McAfee ePO
3 1 (0.35%) Norton AntiVirus
3 1 (0.35%) Unicenter
3 1 (0.35%) WSUS
Vendors
1 123 (43.31%) Microsoft
2 87 (30.63%) Citrix
3 19 (6.69%) Remedy
4 12 (4.23%) ServiceNow
5 7 (2.46%) Cisco
5 7 (2.46%) SAP
6 5 (1.76%) HP
6 5 (1.76%) Intel Security
6 5 (1.76%) Lotus
7 4 (1.41%) Apple
7 4 (1.41%) Avaya
7 4 (1.41%) LANDesk
8 3 (1.06%) Adobe
8 3 (1.06%) BMC
8 3 (1.06%) Mitel
8 3 (1.06%) PeopleSoft
9 2 (0.70%) Google
9 2 (0.70%) Salesforce.com
9 2 (0.70%) Symantec
9 2 (0.70%) ThinPrint
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
Warwickshire
CPS Group Limited
Rate: £10 per hour
Posted: 10 days ago
Surrey
Coal IT Services
Rate: From £150 to £200 per day dependent on experience
Posted: 6 days ago