The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 488 406 399
Rank change year-on-year
-82 -7
Contract jobs requiring a Help Desk Analyst 95 163 130
As % of all contract IT jobs located in England 0.19% 0.33% 0.31%
As % of the Job Titles category 0.21% 0.36% 0.33%
Number of daily rates quoted 26 56 34
Average daily rate
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£138 £130 £120
Average daily rate % change year-on-year
+5.76% +8.33%
90% offered a daily rate of more than £108 £100 £85
10% offered a daily rate of more than £189 £182 £195
UK excluding London average daily rate £135 £120 £120
% change year-on-year
+12.50% -
Number of hourly rates quoted 41 76 51
Average hourly rate £14.00 £14.00 £14.00
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £19.00 £17.50 £18.00
UK excluding London average hourly rate £14.00 £14.00 £13.18
% change year-on-year
- +6.26%
Help Desk Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46210 45651 39482
As % of all contract IT jobs located in England 92.36% 92.56% 92.64%
Number of daily rates quoted 29185 28733 23345
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1806 1895 2016
Average hourly rate £16.83 £17.00 £18.88
Average hourly rate % change year-on-year
-1.02% -9.93%
90% offered a hourly rate of more than £11.00 £10.50 £11.21
10% offered a hourly rate of more than £40.60 £40.00 £41.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Help Desk Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in England

Help Desk Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Daily Rate Trend in England

Help Desk Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 28 May 2015.

Help Desk Analyst Daily Rate Histogram in England

Help Desk Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the England region.

Help Desk Analyst Hourly Rate Trend in England

Help Desk Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the England region over the 3 months to 28 May 2015.

Help Desk Analyst Hourly Rate Histogram in England

Help Desk Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the England region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -43 22 £138 +5.76% 3
London -11 20 £160 +4.57% 5
East of England +5 18 - - 2
North West -5 12 £158 +31.25% 2
West Midlands -6 11 £115 +6.97%
South West +3 4 - - 1
East Midlands -11 4 - - 1
Yorkshire -17 3 £70 +8.34% 2
North East - 1 - -
Help Desk Analyst
UK

Help Desk Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 May 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 147 (71.36%) Windows
2 106 (51.46%) MS Office
3 104 (50.49%) Active Directory
4 92 (44.66%) Microsoft
5 82 (39.81%) Windows 7
6 66 (32.04%) ITIL
7 64 (31.07%) MS Excel
8 63 (30.58%) Citrix
9 47 (22.82%) Windows XP
10 42 (20.39%) Blackberry
11 30 (14.56%) Finance
12 27 (13.11%) Incident Management
13 25 (12.14%) LAN
14 23 (11.17%) Law
15 22 (10.68%) SLA
16 21 (10.19%) MS Exchange
17 20 (9.71%) WAN
18 16 (7.77%) Windows 8
19 15 (7.28%) TCP/IP
19 15 (7.28%) VPN
19 15 (7.28%) Document Management
20 13 (6.31%) SCCM
21 12 (5.83%) Windows Vista
21 12 (5.83%) Legal
21 12 (5.83%) VMware
21 12 (5.83%) Microsoft Certification
21 12 (5.83%) DNS
22 11 (5.34%) DHCP
22 11 (5.34%) iPhone
23 10 (4.85%) iPad

Help Desk Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 May 2015, IT contractor jobs across the England region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (10.19%) MS Exchange
2 10 (4.85%) SharePoint
3 9 (4.37%) Exchange Server 2010
4 4 (1.94%) Blackberry Enterprise Server
5 2 (0.97%) Exchange Server 2013
5 2 (0.97%) IBM Notes
5 2 (0.97%) Exchange Server 2003
5 2 (0.97%) WorkSite
6 1 (0.49%) IIS
Applications
1 106 (51.46%) MS Office
2 64 (31.07%) MS Excel
3 1 (0.49%) MS PowerPoint
Business Applications
1 1 (0.49%) assyst
1 1 (0.49%) SAP Oil and Gas
1 1 (0.49%) SAP FI
Cloud Services
1 7 (3.40%) Office 365
2 5 (2.43%) Google Apps
3 3 (1.46%) SaaS
Communications & Networking
1 25 (12.14%) LAN
2 20 (9.71%) WAN
3 15 (7.28%) TCP/IP
3 15 (7.28%) VPN
4 12 (5.83%) DNS
5 11 (5.34%) DHCP
6 7 (3.40%) VoIP
6 7 (3.40%) Internet
7 5 (2.43%) Wireless
8 2 (0.97%) Network Security
9 1 (0.49%) IP Telephony
9 1 (0.49%) Firewall
9 1 (0.49%) Intranet
9 1 (0.49%) HTTP
9 1 (0.49%) PBX
9 1 (0.49%) Broadband
9 1 (0.49%) Asterisk PBX
Database & Business Intelligence
1 3 (1.46%) Oracle Database
2 2 (0.97%) SQL Server
General
1 30 (14.56%) Finance
2 23 (11.17%) Law
3 12 (5.83%) Legal
4 8 (3.88%) Retail
5 7 (3.40%) Telecoms
5 7 (3.40%) French Language
6 5 (2.43%) Local Government
6 5 (2.43%) Japanese Language
7 4 (1.94%) Manufacturing
8 3 (1.46%) Advertising
9 2 (0.97%) Banking
10 1 (0.49%) Automotive
10 1 (0.49%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (0.49%) .NET
1 1 (0.49%) COM
1 1 (0.49%) EDI
Miscellaneous
1 42 (20.39%) Blackberry
2 11 (5.34%) iPhone
3 10 (4.85%) iPad
3 10 (4.85%) Analytical Skills
3 10 (4.85%) PDA
4 6 (2.91%) Mobile Computing
5 4 (1.94%) EPoS
6 3 (1.46%) Handset
6 3 (1.46%) Statistics
7 2 (0.97%) Video Conferencing
7 2 (0.97%) NHS
7 2 (0.97%) Computer Science
7 2 (0.97%) Management Information System
8 1 (0.49%) Fat Client
8 1 (0.49%) Thin Client
8 1 (0.49%) GIS
8 1 (0.49%) Mobile App
Operating Systems
1 147 (71.36%) Windows
2 82 (39.81%) Windows 7
3 47 (22.82%) Windows XP
4 16 (7.77%) Windows 8
5 12 (5.83%) Windows Vista
6 9 (4.37%) Windows Server 2003
7 8 (3.88%) Apple iOS
7 8 (3.88%) Windows Server 2008
7 8 (3.88%) Windows 2000 Server
7 8 (3.88%) Android
8 4 (1.94%) Windows Server 2012
8 4 (1.94%) Linux
9 3 (1.46%) Windows Mobile
9 3 (1.46%) UNIX
9 3 (1.46%) AIX
10 1 (0.49%) Mac OS
Processes & Methodologies
1 66 (32.04%) ITIL
2 27 (13.11%) Incident Management
3 15 (7.28%) Document Management
4 9 (4.37%) Service Management
5 6 (2.91%) ITSM
6 4 (1.94%) Service Delivery
6 4 (1.94%) Asset Management
7 3 (1.46%) B2B
7 3 (1.46%) CRM
7 3 (1.46%) ERP
8 2 (0.97%) Service Desk Management
8 2 (0.97%) Line Management
8 2 (0.97%) Business Intelligence
9 1 (0.49%) Change Management
9 1 (0.49%) Problem Management
9 1 (0.49%) Information Management
9 1 (0.49%) Knowledge Management
9 1 (0.49%) Configuration Management
9 1 (0.49%) Root Cause Analysis
9 1 (0.49%) ITIL V3
Programming Languages
1 3 (1.46%) SQL
2 1 (0.49%) VBA
Qualifications
1 12 (5.83%) Microsoft Certification
2 10 (4.85%) MCP
2 10 (4.85%) Security Cleared
3 9 (4.37%) ITIL Certification
4 8 (3.88%) MCSE
5 7 (3.40%) Degree
6 6 (2.91%) MOS
7 5 (2.43%) Cisco Certification
7 5 (2.43%) SC Cleared
8 4 (1.94%) CCNA
9 3 (1.46%) Network+ Certification
9 3 (1.46%) A+ Certification
9 3 (1.46%) MCSA
10 1 (0.49%) MCDST
10 1 (0.49%) MCITP
10 1 (0.49%) CTC Cleared
10 1 (0.49%) DV Cleared
10 1 (0.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (10.68%) SLA
2 3 (1.46%) ISO/IEC 20000
System Software
1 104 (50.49%) Active Directory
2 3 (1.46%) VMware Infrastructure
2 3 (1.46%) XenApp
3 2 (0.97%) vSphere
4 1 (0.49%) Samba
Systems Management
1 13 (6.31%) SCCM
2 3 (1.46%) Tivoli
3 2 (0.97%) AirWatch
3 2 (0.97%) Norton AntiVirus
4 1 (0.49%) OVSD
4 1 (0.49%) Backup Exec
4 1 (0.49%) Cisco CUCM
Vendors
1 92 (44.66%) Microsoft
2 63 (30.58%) Citrix
3 12 (5.83%) VMware
4 6 (2.91%) Remedy
4 6 (2.91%) Avaya
5 5 (2.43%) Google
5 5 (2.43%) Cisco
6 4 (1.94%) SAP
6 4 (1.94%) Symantec
6 4 (1.94%) Mitel
7 3 (1.46%) LANDesk
7 3 (1.46%) Lotus
7 3 (1.46%) Adobe
7 3 (1.46%) Oracle
8 2 (0.97%) ServiceNow
8 2 (0.97%) McAfee
8 2 (0.97%) HP
8 2 (0.97%) Apple
9 1 (0.49%) Altiris
9 1 (0.49%) ProCurve
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago
Spalding
Quantica Technology - London
Rate: £10 - £12 per hour
Posted: 17 days ago