The statistics below represent IT contracts advertised across the East of England region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 105 125 150
Rank change year-on-year
+20 +25
Contract jobs requiring a Help Desk Support 24 13 6
As % of all contract IT jobs located in the East of England 0.96% 0.46% 0.20%
As % of the Job Titles category 1.01% 0.48% 0.21%
Number of daily rates quoted 2 3 4
Median daily rate £159 £108 £138
Median daily rate % change year-on-year
+47.67% -21.81%
90% offered a daily rate of more than £86 £106 £101
10% offered a daily rate of more than £232 £134 £199
UK excluding London median daily rate £139 £160 £113
% change year-on-year
-13.28% +42.22%
Number of hourly rates quoted 22 9 2
Median hourly rate £16.50 £13.50 £11.75
Median hourly rate % change year-on-year
+22.22% +14.89%
UK excluding London median hourly rate £13.70 £12.50 £12.00
% change year-on-year
+9.60% +4.16%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2377 2683 2922
As % of all contract IT jobs located in the East of England 95.50% 95.38% 95.18%
Number of daily rates quoted 1362 1524 1753
Median daily rate £375 £385 £375
Median daily rate % change year-on-year
-2.59% +2.66%
90% offered a daily rate of more than £220 £200 £200
10% offered a daily rate of more than £510 £525 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 185 238 234
Median hourly rate £16.50 £20.00 £16.50
Median hourly rate % change year-on-year
-17.50% +21.21%
90% offered a hourly rate of more than £11.83 £12.00 £10.50
10% offered a hourly rate of more than £42.84 £40.00 £37.78
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the East of England

Help Desk Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the East of England region.

Help Desk Support Daily Rate Trend in the East of England

Help Desk Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the East of England region over the 3 months to 26 September 2016.

Help Desk Support Daily Rate Histogram in the East of England

Help Desk Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the East of England region.

Help Desk Support Hourly Rate Trend in the East of England

Help Desk Support
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support across the East of England region over the 3 months to 26 September 2016.

Help Desk Support Hourly Rate Histogram in the East of England

Help Desk Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the East of England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +19 19 £250 - 2
Hertfordshire -2 4 - - 2
Suffolk - 1 £68 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 26 September 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Help Desk Support in the job title.

1 45 (86.54%) MS Office
2 39 (75.00%) Windows
3 36 (69.23%) Microsoft
3 36 (69.23%) Active Directory
4 34 (65.38%) Windows 7
4 34 (65.38%) Windows 8
5 33 (63.46%) Citrix
5 33 (63.46%) MS Excel
6 31 (59.62%) Incident Management
7 5 (9.62%) ITIL
7 5 (9.62%) Time Management
8 4 (7.69%) Remedy
8 4 (7.69%) MS Exchange
9 3 (5.77%) Windows 10
9 3 (5.77%) J2EE
9 3 (5.77%) Client/Server
9 3 (5.77%) Windows XP
9 3 (5.77%) Mainframe
9 3 (5.77%) ITSM
9 3 (5.77%) Business Analysis
9 3 (5.77%) Data Analysis
9 3 (5.77%) Degree
9 3 (5.77%) Release Management
10 2 (3.85%) Marketing
10 2 (3.85%) Essbase
10 2 (3.85%) Microsoft Certification
10 2 (3.85%) COBOL
10 2 (3.85%) VB
10 2 (3.85%) DNS
10 2 (3.85%) MS Access

Help Desk Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) MS Exchange
2 1 (1.92%) BizTalk Server
2 1 (1.92%) Exchange Server 2003
2 1 (1.92%) SharePoint
2 1 (1.92%) Skype for Business
Applications
1 45 (86.54%) MS Office
2 33 (63.46%) MS Excel
Business Applications
1 1 (1.92%) Dynamics CRM
Cloud Services
1 2 (3.85%) Office 365
2 1 (1.92%) Microsoft Azure
2 1 (1.92%) Yammer
Communications & Networking
1 2 (3.85%) DNS
Database & Business Intelligence
1 2 (3.85%) Essbase
1 2 (3.85%) MS Access
2 1 (1.92%) DB2
2 1 (1.92%) SQL Server
General
1 2 (3.85%) Marketing
2 1 (1.92%) Retail
Libraries, Frameworks & Software Standards
1 3 (5.77%) J2EE
2 1 (1.92%) COM
Miscellaneous
1 3 (5.77%) Client/Server
1 3 (5.77%) Mainframe
Operating Systems
1 39 (75.00%) Windows
2 34 (65.38%) Windows 7
2 34 (65.38%) Windows 8
3 3 (5.77%) Windows 10
3 3 (5.77%) Windows XP
4 2 (3.85%) Windows Server
Processes & Methodologies
1 31 (59.62%) Incident Management
2 5 (9.62%) ITIL
2 5 (9.62%) Time Management
3 3 (5.77%) Business Analysis
3 3 (5.77%) Data Analysis
3 3 (5.77%) ITSM
3 3 (5.77%) Release Management
4 1 (1.92%) Business Intelligence
4 1 (1.92%) Case Management
4 1 (1.92%) CRM
4 1 (1.92%) Data Management
4 1 (1.92%) Document Management
Programming Languages
1 2 (3.85%) COBOL
1 2 (3.85%) VB
Qualifications
1 3 (5.77%) Degree
2 2 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 36 (69.23%) Active Directory
Systems Management
1 1 (1.92%) Backup Exec
1 1 (1.92%) Norton AntiVirus
Vendors
1 36 (69.23%) Microsoft
2 33 (63.46%) Citrix
3 4 (7.69%) Remedy
4 1 (1.92%) Infor
4 1 (1.92%) Intel Security
4 1 (1.92%) Oracle
4 1 (1.92%) Salesforce.com
4 1 (1.92%) SAP
4 1 (1.92%) Sophos
4 1 (1.92%) Symantec