The statistics below represent IT contracts advertised across the East of England region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 105 125 126
Rank change year-on-year
+20 +1
Contract jobs requiring a Help Desk Support 25 14 20
As % of all contract IT jobs located in the East of England 1.01% 0.50% 0.67%
As % of the Job Titles category 1.05% 0.52% 0.71%
Number of daily rates quoted 7 0 2
Median daily rate £120 - £195
90% offered a daily rate of more than £104 - £111
10% offered a daily rate of more than £170 - £279
UK excluding London median daily rate £150 £130 £120
% change year-on-year
+15.38% +8.33%
Number of hourly rates quoted 16 9 11
Median hourly rate £16.50 £10.50 £15.00
Median hourly rate % change year-on-year
+57.14% -30.00%
UK excluding London median hourly rate £12.50 £13.75 £12.00
% change year-on-year
-9.09% +14.58%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2373 2689 2814
As % of all contract IT jobs located in the East of England 96.15% 95.46% 93.80%
Number of daily rates quoted 1342 1517 1566
Median daily rate £400 £375 £375
Median daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £175 £200 £200
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 177 240 233
Median hourly rate £16.50 £16.50 £17.50
Median hourly rate % change year-on-year
- -5.71%
90% offered a hourly rate of more than £12.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £37.50
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Help Desk Support
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the East of England

Help Desk Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the East of England region.

Help Desk Support Daily Rate Trend in the East of England

Help Desk Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the East of England region.

Help Desk Support Hourly Rate Trend in the East of England

Help Desk Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the East of England region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +12 16 £104 - 1
Hertfordshire +9 7 £120 - 2
Cambridgeshire +9 2 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 30 May 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Help Desk Support in the job title.

1 29 (76.32%) MS Office
1 29 (76.32%) Windows
2 28 (73.68%) Active Directory
3 24 (63.16%) Microsoft
4 23 (60.53%) Citrix
4 23 (60.53%) Windows 7
5 22 (57.89%) Windows 8
6 20 (52.63%) Incident Management
7 19 (50.00%) MS Excel
8 4 (10.53%) Windows Server
9 3 (7.89%) Remedy
9 3 (7.89%) DNS
9 3 (7.89%) MS Exchange
9 3 (7.89%) Time Management
10 2 (5.26%) Degree
10 2 (5.26%) Windows 10
10 2 (5.26%) Windows XP
10 2 (5.26%) Microsoft Certification
10 2 (5.26%) ITIL
11 1 (2.63%) Blackberry
11 1 (2.63%) VMware
11 1 (2.63%) Backup Exec
11 1 (2.63%) Lotus
11 1 (2.63%) Windows Server 2003
11 1 (2.63%) Symantec
11 1 (2.63%) SLA
11 1 (2.63%) LAN
11 1 (2.63%) WAN
11 1 (2.63%) DHCP
11 1 (2.63%) TCP/IP

Help Desk Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) MS Exchange
2 1 (2.63%) IBM Domino
2 1 (2.63%) IBM Notes
Applications
1 29 (76.32%) MS Office
2 19 (50.00%) MS Excel
Communications & Networking
1 3 (7.89%) DNS
2 1 (2.63%) DHCP
2 1 (2.63%) LAN
2 1 (2.63%) TCP/IP
2 1 (2.63%) WAN
Miscellaneous
1 1 (2.63%) Analytical Skills
1 1 (2.63%) Blackberry
1 1 (2.63%) iPhone
Operating Systems
1 29 (76.32%) Windows
2 23 (60.53%) Windows 7
3 22 (57.89%) Windows 8
4 4 (10.53%) Windows Server
5 2 (5.26%) Windows 10
5 2 (5.26%) Windows XP
6 1 (2.63%) Android
6 1 (2.63%) Windows Server 2003
6 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 20 (52.63%) Incident Management
2 3 (7.89%) Time Management
3 2 (5.26%) ITIL
4 1 (2.63%) Data Analysis
4 1 (2.63%) Mobile Device Management
4 1 (2.63%) Release Management
Qualifications
1 2 (5.26%) Degree
1 2 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.63%) SLA
System Software
1 28 (73.68%) Active Directory
2 1 (2.63%) Citrix Presentation Server
Systems Management
1 1 (2.63%) Backup Exec
1 1 (2.63%) SCCM
Vendors
1 24 (63.16%) Microsoft
2 23 (60.53%) Citrix
3 3 (7.89%) Remedy
4 1 (2.63%) Lotus
4 1 (2.63%) SAP
4 1 (2.63%) Symantec
4 1 (2.63%) VMware