The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 550 524 487
Rank change year-on-year
-26 -37
Contract jobs requiring a 3rd Line Support Analyst 29 29 37
As % of all contract IT jobs located in England 0.059% 0.060% 0.087%
As % of the Job Titles category 0.064% 0.065% 0.094%
Number of daily rates quoted 14 13 18
Average daily rate
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£240 £250 £300
Average daily rate % change year-on-year
-4.00% -16.66%
90% offered a daily rate of more than £166 £178 £201
10% offered a daily rate of more than £347 £323 £425
UK excluding London average daily rate £230 £230 £300
% change year-on-year
- -23.33%
Number of hourly rates quoted 6 8 7
Average hourly rate £27.50 £16.00 £19.00
Average hourly rate % change year-on-year
+71.87% -15.78%
90% offered a hourly rate of more than £20.50 £14.50 £17.00
10% offered a hourly rate of more than £30.00 £20.40 £29.60
UK excluding London average hourly rate £27.50 £16.00 £17.00
% change year-on-year
+71.87% -5.88%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45428 44376 39335
As % of all contract IT jobs located in England 92.34% 92.50% 92.67%
Number of daily rates quoted 28584 27952 23212
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1800 1857 2029
Average hourly rate £16.54 £17.00 £19.00
Average hourly rate % change year-on-year
-2.70% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.50 £41.77
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Daily Rate Trend in England

3rd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 22 May 2015.

3rd Line Support Analyst Daily Rate Histogram in England

3rd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Hourly Rate Trend in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -5 14 £230 +21.05% 4
London -9 8 £340 +14.28% 5
West Midlands -11 4 - - 1
East of England +4 1 £150 -35.82% 1
East Midlands -10 1 £305 - 1
Yorkshire - 1 £130 -
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 58 (86.57%) Windows
2 45 (67.16%) VMware
3 44 (65.67%) Windows Server 2008
4 40 (59.70%) Active Directory
5 35 (52.24%) ITIL
6 34 (50.75%) Microsoft
7 31 (46.27%) Windows Server 2012
8 27 (40.30%) IIS
9 25 (37.31%) SQL
10 24 (35.82%) Citrix
11 20 (29.85%) Windows Server 2003
11 20 (29.85%) VMware Infrastructure
12 19 (28.36%) SAN
13 17 (25.37%) SCCM
14 16 (23.88%) MS Exchange
15 14 (20.90%) PowerShell
16 13 (19.40%) Problem Management
16 13 (19.40%) Windows 7
16 13 (19.40%) Microsoft Azure
16 13 (19.40%) Cisco
16 13 (19.40%) Firewall
17 12 (17.91%) WSUS
17 12 (17.91%) Hyper-V
18 11 (16.42%) HP
18 11 (16.42%) WAN
18 11 (16.42%) SQL Server
19 10 (14.93%) DNS
20 9 (13.43%) LAN
20 9 (13.43%) DHCP
20 9 (13.43%) SharePoint

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (40.30%) IIS
2 16 (23.88%) MS Exchange
3 9 (13.43%) SharePoint
4 7 (10.45%) Blackberry Enterprise Server
5 5 (7.46%) Lync
6 2 (2.99%) SharePoint 2010
7 1 (1.49%) BizTalk Server
7 1 (1.49%) SharePoint 2013
7 1 (1.49%) Exchange Server 2013
7 1 (1.49%) Office Communications Server
7 1 (1.49%) WorkSite
Applications
1 8 (11.94%) MS Office
2 6 (8.96%) MS Excel
Business Applications
1 1 (1.49%) Dynamics CRM
Cloud Services
1 13 (19.40%) Microsoft Azure
2 9 (13.43%) Office 365
3 5 (7.46%) Amazon AWS
4 1 (1.49%) IaaS
4 1 (1.49%) PaaS
Communications & Networking
1 19 (28.36%) SAN
2 13 (19.40%) Firewall
3 11 (16.42%) WAN
4 10 (14.93%) DNS
5 9 (13.43%) LAN
5 9 (13.43%) DHCP
6 6 (8.96%) TCP/IP
7 5 (7.46%) iSCSI
8 4 (5.97%) Network Security
9 3 (4.48%) BIG-IP
9 3 (4.48%) DSL
9 3 (4.48%) MPLS
9 3 (4.48%) VoIP
9 3 (4.48%) Cisco Nexus
10 2 (2.99%) Wireless
11 1 (1.49%) Wi-Fi
11 1 (1.49%) SMS
11 1 (1.49%) VPN
11 1 (1.49%) LDAP
11 1 (1.49%) Reverse Proxy
Database & Business Intelligence
1 11 (16.42%) SQL Server
2 7 (10.45%) SQL Server 2008
3 4 (5.97%) SQL Server 2005
4 1 (1.49%) SQL Server 2000
4 1 (1.49%) Data Mining
Development Applications
1 5 (7.46%) Octopus Deploy
2 1 (1.49%) Subversion
2 1 (1.49%) Maven
2 1 (1.49%) PVCS
2 1 (1.49%) Ant
General
1 3 (4.48%) Automotive
1 3 (4.48%) Legal
2 2 (2.99%) Finance
3 1 (1.49%) Telecoms
3 1 (1.49%) Law
Libraries, Frameworks & Software Standards
1 2 (2.99%) Middleware
2 1 (1.49%) Spring
2 1 (1.49%) J2EE
2 1 (1.49%) Application Packaging
Miscellaneous
1 8 (11.94%) Clustering
2 7 (10.45%) Blackberry
3 3 (4.48%) Thin Client
3 3 (4.48%) Fat Client
3 3 (4.48%) Analytical Skills
4 2 (2.99%) User Experience
5 1 (1.49%) PKI
5 1 (1.49%) Cryptography
5 1 (1.49%) Management Information System
5 1 (1.49%) CLARiiON
5 1 (1.49%) iPad
5 1 (1.49%) Data Integration
Operating Systems
1 58 (86.57%) Windows
2 44 (65.67%) Windows Server 2008
3 31 (46.27%) Windows Server 2012
4 20 (29.85%) Windows Server 2003
5 13 (19.40%) Windows 7
6 7 (10.45%) Linux
7 6 (8.96%) Windows 2000 Server
8 3 (4.48%) Windows XP
9 1 (1.49%) UNIX
9 1 (1.49%) Windows 2000
9 1 (1.49%) Android
9 1 (1.49%) Windows Vista
9 1 (1.49%) Windows 8
Processes & Methodologies
1 35 (52.24%) ITIL
2 13 (19.40%) Problem Management
3 6 (8.96%) Change Management
4 5 (7.46%) Service Management
5 4 (5.97%) Network Management
5 4 (5.97%) Configuration Management
5 4 (5.97%) Disaster Recovery
5 4 (5.97%) ITSM
6 3 (4.48%) Business Continuity
6 3 (4.48%) BCP
6 3 (4.48%) PRINCE2
6 3 (4.48%) Performance Management
6 3 (4.48%) Root Cause Analysis
6 3 (4.48%) Mentoring
6 3 (4.48%) Coaching
6 3 (4.48%) WAN Optimisation
6 3 (4.48%) Business Continuity Planning
7 2 (2.99%) E-Commerce
7 2 (2.99%) Service Delivery
7 2 (2.99%) Migration
Programming Languages
1 25 (37.31%) SQL
2 14 (20.90%) PowerShell
3 5 (7.46%) VBScript
4 1 (1.49%) Shell Script
4 1 (1.49%) Java
4 1 (1.49%) PL/SQL
Qualifications
1 8 (11.94%) Cisco Certification
1 8 (11.94%) Microsoft Certification
2 5 (7.46%) CCNP
2 5 (7.46%) CCNA
3 3 (4.48%) MCSE
3 3 (4.48%) SC Cleared
3 3 (4.48%) Security Cleared
4 1 (1.49%) MCITP
4 1 (1.49%) ITIL Certification
4 1 (1.49%) MCP
4 1 (1.49%) DV Cleared
Quality Assurance & Compliance
1 5 (7.46%) SLA
System Software
1 40 (59.70%) Active Directory
2 20 (29.85%) VMware Infrastructure
3 12 (17.91%) Hyper-V
4 9 (13.43%) XenApp
4 9 (13.43%) vSphere
5 8 (11.94%) VMware ESX
6 5 (7.46%) Citrix Presentation Server
7 3 (4.48%) NLBS
7 3 (4.48%) Xen
7 3 (4.48%) XenDesktop
7 3 (4.48%) UAG
8 1 (1.49%) ISA Server
8 1 (1.49%) Forefront TMG
8 1 (1.49%) VMware ESXi
8 1 (1.49%) XenServer
Systems Management
1 17 (25.37%) SCCM
2 12 (17.91%) WSUS
3 6 (8.96%) SCOM
4 5 (7.46%) Nagios
4 5 (7.46%) Icinga
5 2 (2.99%) NetBackup
5 2 (2.99%) Backup Exec
6 1 (1.49%) OVSD
6 1 (1.49%) OpenView
6 1 (1.49%) SCOrch
Vendors
1 45 (67.16%) VMware
2 34 (50.75%) Microsoft
3 24 (35.82%) Citrix
4 13 (19.40%) Cisco
5 11 (16.42%) HP
6 9 (13.43%) Dell
7 6 (8.96%) NetApp
8 4 (5.97%) Symantec
9 3 (4.48%) Juniper
9 3 (4.48%) CheckPoint
9 3 (4.48%) Kaspersky
10 2 (2.99%) Oracle
11 1 (1.49%) McAfee
11 1 (1.49%) Websense
11 1 (1.49%) Sun
11 1 (1.49%) EMC
11 1 (1.49%) CommVault
11 1 (1.49%) Lumension
11 1 (1.49%) MobileIron
11 1 (1.49%) F5