The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 543 548 508
Rank change year-on-year
+5 -40
Contract jobs requiring a 3rd Line Support Analyst 37 24 34
As % of all contract IT jobs located in England 0.073% 0.048% 0.078%
As % of the Job Titles category 0.079% 0.052% 0.084%
Number of daily rates quoted 14 15 15
Average daily rate
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of your Daily Rate
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£246 £275 £250
Average daily rate % change year-on-year
-10.45% +10.00%
90% offered a daily rate of more than £207 £175 £200
10% offered a daily rate of more than £334 £325 £425
UK excluding London average daily rate £230 £238 £298
% change year-on-year
-3.15% -20.16%
Number of hourly rates quoted 13 6 7
Average hourly rate £25.00 £16.00 £19.00
Average hourly rate % change year-on-year
+56.25% -15.78%
90% offered a hourly rate of more than £20.00 £14.50 £17.00
10% offered a hourly rate of more than £30.00 £24.75 £27.20
UK excluding London average hourly rate £25.00 £16.00 £18.00
% change year-on-year
+56.25% -11.11%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46777 45849 40413
As % of all contract IT jobs located in England 92.34% 92.43% 92.72%
Number of daily rates quoted 28979 28587 23731
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1836 1861 2074
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Daily Rate Trend in England

3rd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 1 May 2015.

3rd Line Support Analyst Daily Rate Histogram in England

3rd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Hourly Rate Trend in England

3rd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 1 May 2015.

3rd Line Support Analyst Hourly Rate Histogram in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +7 21 £230 -8.45%
London -2 8 £281 -9.63% 2
West Midlands -13 4 - - 1
East of England +5 3 £213 -7.60% 3
North West -21 1 - -
Yorkshire - 1 - -
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 56 (84.85%) Windows
2 44 (66.67%) VMware
3 42 (63.64%) Windows Server 2008
4 39 (59.09%) Active Directory
5 36 (54.55%) Microsoft
6 34 (51.52%) ITIL
7 30 (45.45%) Windows Server 2012
8 25 (37.88%) Citrix
9 24 (36.36%) IIS
10 22 (33.33%) SQL
11 20 (30.30%) SAN
11 20 (30.30%) Windows Server 2003
11 20 (30.30%) VMware Infrastructure
12 17 (25.76%) MS Exchange
12 17 (25.76%) SCCM
13 16 (24.24%) Windows 7
14 15 (22.73%) Cisco
15 13 (19.70%) WSUS
15 13 (19.70%) Firewall
15 13 (19.70%) Microsoft Azure
15 13 (19.70%) Hyper-V
15 13 (19.70%) XenApp
15 13 (19.70%) Problem Management
15 13 (19.70%) PowerShell
16 12 (18.18%) HP
17 11 (16.67%) WAN
18 10 (15.15%) LAN
18 10 (15.15%) DNS
19 9 (13.64%) Dell
19 9 (13.64%) DHCP

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 May 2015, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (36.36%) IIS
2 17 (25.76%) MS Exchange
3 8 (12.12%) Blackberry Enterprise Server
4 6 (9.09%) SharePoint
5 4 (6.06%) Lync
6 2 (3.03%) SharePoint 2010
7 1 (1.52%) Office Communications Server
7 1 (1.52%) Exchange Server 2007
7 1 (1.52%) Exchange Server 2010
7 1 (1.52%) SharePoint 2013
7 1 (1.52%) Exchange Server 2013
7 1 (1.52%) BizTalk Server
7 1 (1.52%) Apache
7 1 (1.52%) WorkSite
Applications
1 8 (12.12%) MS Office
2 7 (10.61%) MS Excel
Cloud Services
1 13 (19.70%) Microsoft Azure
2 8 (12.12%) Office 365
3 5 (7.58%) Amazon AWS
4 1 (1.52%) PaaS
4 1 (1.52%) IaaS
4 1 (1.52%) Mimecast
Communications & Networking
1 20 (30.30%) SAN
2 13 (19.70%) Firewall
3 11 (16.67%) WAN
4 10 (15.15%) LAN
4 10 (15.15%) DNS
5 9 (13.64%) DHCP
6 5 (7.58%) iSCSI
6 5 (7.58%) TCP/IP
7 4 (6.06%) BIG-IP
7 4 (6.06%) MPLS
7 4 (6.06%) DSL
7 4 (6.06%) Network Security
8 3 (4.55%) Cisco Nexus
8 3 (4.55%) VoIP
9 2 (3.03%) Wireless
10 1 (1.52%) Reverse Proxy
10 1 (1.52%) F5 BIG-IP GTM
10 1 (1.52%) LDAP
10 1 (1.52%) SMS
10 1 (1.52%) VPN
Database & Business Intelligence
1 8 (12.12%) SQL Server
2 5 (7.58%) SQL Server 2008
3 3 (4.55%) SQL Server 2005
4 1 (1.52%) SQL Server 2000
4 1 (1.52%) Data Mining
Development Applications
1 5 (7.58%) Octopus Deploy
2 1 (1.52%) PVCS
2 1 (1.52%) Ant
2 1 (1.52%) Maven
2 1 (1.52%) Subversion
General
1 4 (6.06%) Finance
2 3 (4.55%) Automotive
2 3 (4.55%) Legal
3 1 (1.52%) Telecoms
3 1 (1.52%) Law
Libraries, Frameworks & Software Standards
1 2 (3.03%) Middleware
2 1 (1.52%) J2EE
2 1 (1.52%) Spring
2 1 (1.52%) Application Packaging
Miscellaneous
1 8 (12.12%) Clustering
2 7 (10.61%) Blackberry
3 4 (6.06%) Thin Client
3 4 (6.06%) Fat Client
4 3 (4.55%) Analytical Skills
5 2 (3.03%) User Experience
5 2 (3.03%) iPad
6 1 (1.52%) Data Integration
6 1 (1.52%) Enterprise Storage
6 1 (1.52%) CLARiiON
6 1 (1.52%) PKI
6 1 (1.52%) Cryptography
Operating Systems
1 56 (84.85%) Windows
2 42 (63.64%) Windows Server 2008
3 30 (45.45%) Windows Server 2012
4 20 (30.30%) Windows Server 2003
5 16 (24.24%) Windows 7
6 6 (9.09%) Linux
7 5 (7.58%) Windows 2000 Server
8 3 (4.55%) Windows XP
9 2 (3.03%) Windows 8
9 2 (3.03%) Android
10 1 (1.52%) Mac OS X
10 1 (1.52%) Windows 2000
10 1 (1.52%) UNIX
10 1 (1.52%) Solaris
10 1 (1.52%) Windows Vista
Processes & Methodologies
1 34 (51.52%) ITIL
2 13 (19.70%) Problem Management
3 5 (7.58%) Change Management
3 5 (7.58%) Disaster Recovery
4 4 (6.06%) Service Management
4 4 (6.06%) ITSM
4 4 (6.06%) BCP
4 4 (6.06%) Business Continuity
4 4 (6.06%) Configuration Management
4 4 (6.06%) Business Continuity Planning
4 4 (6.06%) Performance Management
5 3 (4.55%) Mentoring
5 3 (4.55%) Coaching
5 3 (4.55%) PRINCE2
6 2 (3.03%) Service Delivery
6 2 (3.03%) E-Commerce
6 2 (3.03%) Network Management
6 2 (3.03%) WAN Optimisation
7 1 (1.52%) Capacity Planning
7 1 (1.52%) Continuous Improvement
Programming Languages
1 22 (33.33%) SQL
2 13 (19.70%) PowerShell
3 5 (7.58%) VBScript
4 1 (1.52%) Shell Script
4 1 (1.52%) Java
4 1 (1.52%) PL/SQL
Qualifications
1 7 (10.61%) Cisco Certification
1 7 (10.61%) Microsoft Certification
2 5 (7.58%) CCNP
2 5 (7.58%) CCNA
3 2 (3.03%) MCSE
3 2 (3.03%) SC Cleared
3 2 (3.03%) Security Cleared
4 1 (1.52%) ITIL Certification
4 1 (1.52%) MCP
4 1 (1.52%) MCITP
Quality Assurance & Compliance
1 4 (6.06%) SLA
System Software
1 39 (59.09%) Active Directory
2 20 (30.30%) VMware Infrastructure
3 13 (19.70%) Hyper-V
3 13 (19.70%) XenApp
4 7 (10.61%) vSphere
4 7 (10.61%) VMware ESX
5 6 (9.09%) Citrix Presentation Server
6 4 (6.06%) NLBS
6 4 (6.06%) Xen
6 4 (6.06%) XenDesktop
7 2 (3.03%) UAG
7 2 (3.03%) XenServer
8 1 (1.52%) Forefront TMG
8 1 (1.52%) VMware ESXi
8 1 (1.52%) ISA Server
8 1 (1.52%) Microsoft App-V
Systems Management
1 17 (25.76%) SCCM
2 13 (19.70%) WSUS
3 6 (9.09%) SCOM
4 5 (7.58%) Icinga
4 5 (7.58%) Nagios
5 2 (3.03%) NetBackup
5 2 (3.03%) Backup Exec
6 1 (1.52%) SCOrch
6 1 (1.52%) OpenView
Vendors
1 44 (66.67%) VMware
2 36 (54.55%) Microsoft
3 25 (37.88%) Citrix
4 15 (22.73%) Cisco
5 12 (18.18%) HP
6 9 (13.64%) Dell
7 6 (9.09%) NetApp
8 4 (6.06%) CheckPoint
8 4 (6.06%) Symantec
9 3 (4.55%) Kaspersky
10 2 (3.03%) Juniper
11 1 (1.52%) Riverbed
11 1 (1.52%) F5
11 1 (1.52%) Splunk
11 1 (1.52%) MobileIron
11 1 (1.52%) EMC
11 1 (1.52%) Sun
11 1 (1.52%) McAfee
11 1 (1.52%) Websense
11 1 (1.52%) Oracle