The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 552 524 502
Rank change year-on-year
-28 -22
Contract jobs requiring a 3rd Line Support Analyst 27 27 32
As % of all contract IT jobs located in England 0.054% 0.058% 0.072%
As % of the Job Titles category 0.059% 0.062% 0.078%
Number of daily rates quoted 11 13 20
Average daily rate
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£320 £260 £262
Average daily rate % change year-on-year
+23.07% -0.76%
90% offered a daily rate of more than £220 £199 £215
10% offered a daily rate of more than £400 £305 £355
UK excluding London average daily rate £315 £260 £228
% change year-on-year
+21.15% +14.28%
Number of hourly rates quoted 7 3 3
Average hourly rate £27.50 £21.75 £27.50
Average hourly rate % change year-on-year
+26.43% -20.90%
90% offered a hourly rate of more than £21.70 £21.75 £25.10
10% offered a hourly rate of more than £28.10 £27.53 £31.50
UK excluding London average hourly rate £27.50 £21.75 -
% change year-on-year
+26.43% -
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43383 41175
As % of all contract IT jobs located in England 92.03% 92.64% 93.01%
Number of daily rates quoted 29592 26643 23710
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £230 £229 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1873 1913 2427
Average hourly rate £16.16 £17.50 £19.00
Average hourly rate % change year-on-year
-7.65% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Daily Rate Trend in England

3rd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 24 December 2014.

3rd Line Support Analyst Daily Rate Histogram in England

3rd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Hourly Rate Trend in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 13 £304 +20.29% 1
West Midlands - 4 - -
East Midlands - 3 £275 -
North West -9 2 £400 -
South East -31 2 £305 +15.63% 3
Yorkshire -11 1 - - 1
East of England -13 1 - - 1
South West -30 1 £355 +36.53% 2
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 45 (75.00%) Windows
2 37 (61.67%) VMware
3 36 (60.00%) Active Directory
4 35 (58.33%) Windows Server 2008
5 32 (53.33%) Microsoft
6 25 (41.67%) Citrix
7 24 (40.00%) Windows Server 2003
8 22 (36.67%) MS Exchange
9 19 (31.67%) Cisco
10 17 (28.33%) WAN
11 16 (26.67%) VMware Infrastructure
11 16 (26.67%) XenApp
12 15 (25.00%) Windows 7
12 15 (25.00%) LAN
13 14 (23.33%) ITIL
13 14 (23.33%) SAN
13 14 (23.33%) SCCM
14 13 (21.67%) SQL
14 13 (21.67%) Firewall
15 12 (20.00%) HP
15 12 (20.00%) vSphere
16 11 (18.33%) Hyper-V
16 11 (18.33%) Windows Server 2012
17 10 (16.67%) DNS
17 10 (16.67%) SQL Server
18 9 (15.00%) Blackberry
19 8 (13.33%) Blackberry Enterprise Server
19 8 (13.33%) IIS
19 8 (13.33%) MS Office
19 8 (13.33%) CheckPoint

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (36.67%) MS Exchange
2 8 (13.33%) Blackberry Enterprise Server
2 8 (13.33%) IIS
3 6 (10.00%) Exchange Server 2010
4 5 (8.33%) SharePoint
4 5 (8.33%) Lync
5 3 (5.00%) SharePoint 2010
5 3 (5.00%) SharePoint 2013
5 3 (5.00%) Exchange Server 2003
5 3 (5.00%) Exchange Server 2007
6 2 (3.33%) GlassFish
6 2 (3.33%) Office Communications Server
6 2 (3.33%) IBM Notes
6 2 (3.33%) Lotus Domino
7 1 (1.67%) Apache
Applications
1 8 (13.33%) MS Office
2 5 (8.33%) MS Excel
Business Applications
1 1 (1.67%) Academy Housing
1 1 (1.67%) Academy Revenues and Benefits
Cloud Services
1 3 (5.00%) Microsoft Azure
2 2 (3.33%) Office 365
Communications & Networking
1 17 (28.33%) WAN
2 15 (25.00%) LAN
3 14 (23.33%) SAN
4 13 (21.67%) Firewall
5 10 (16.67%) DNS
6 7 (11.67%) TCP/IP
7 5 (8.33%) MPLS
7 5 (8.33%) DSL
7 5 (8.33%) BIG-IP
8 4 (6.67%) DHCP
9 3 (5.00%) VoIP
9 3 (5.00%) Reverse Proxy
9 3 (5.00%) F5 BIG-IP GTM
10 2 (3.33%) NAS
10 2 (3.33%) Internet
11 1 (1.67%) iSCSI
11 1 (1.67%) BT 21CN
11 1 (1.67%) LDAP
11 1 (1.67%) ADSL
11 1 (1.67%) VPN
Database & Business Intelligence
1 10 (16.67%) SQL Server
2 5 (8.33%) SQL Server 2008
3 2 (3.33%) SQL Server 2005
Development Applications
1 1 (1.67%) MSI
General
1 6 (10.00%) Finance
2 2 (3.33%) Telecoms
2 2 (3.33%) Publishing
3 1 (1.67%) Banking
3 1 (1.67%) Local Government
3 1 (1.67%) Online Betting
3 1 (1.67%) Back Office
3 1 (1.67%) Law
3 1 (1.67%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.33%) Flash
2 1 (1.67%) .NET
2 1 (1.67%) Web Services
Miscellaneous
1 9 (15.00%) Blackberry
2 4 (6.67%) Thin Client
2 4 (6.67%) Fat Client
3 3 (5.00%) iPad
3 3 (5.00%) Clustering
4 2 (3.33%) CLARiiON
5 1 (1.67%) NHS
5 1 (1.67%) Enterprise Storage
5 1 (1.67%) Analytical Skills
5 1 (1.67%) CCTV
5 1 (1.67%) Informatics
Operating Systems
1 45 (75.00%) Windows
2 35 (58.33%) Windows Server 2008
3 24 (40.00%) Windows Server 2003
4 15 (25.00%) Windows 7
5 11 (18.33%) Windows Server 2012
6 4 (6.67%) Windows 2000 Server
6 4 (6.67%) Android
6 4 (6.67%) Linux
7 3 (5.00%) Windows XP
7 3 (5.00%) Windows 8
8 2 (3.33%) UNIX
8 2 (3.33%) Windows Vista
8 2 (3.33%) Windows 2000
8 2 (3.33%) Solaris
9 1 (1.67%) Mac OS X
Processes & Methodologies
1 14 (23.33%) ITIL
2 8 (13.33%) Problem Management
3 5 (8.33%) Disaster Recovery
3 5 (8.33%) Business Continuity
3 5 (8.33%) Service Management
3 5 (8.33%) Performance Management
4 4 (6.67%) Business Continuity Planning
4 4 (6.67%) BCP
4 4 (6.67%) ITSM
5 3 (5.00%) Fault Management
5 3 (5.00%) Change Management
5 3 (5.00%) Root Cause Analysis
5 3 (5.00%) WAN Optimisation
6 2 (3.33%) Performance Tuning
6 2 (3.33%) Performance Monitoring
6 2 (3.33%) Service Delivery
6 2 (3.33%) Incident Management
6 2 (3.33%) Web Development
6 2 (3.33%) Load Balancing
7 1 (1.67%) Validation
Programming Languages
1 13 (21.67%) SQL
2 2 (3.33%) Java
3 1 (1.67%) C#
3 1 (1.67%) VBScript
3 1 (1.67%) VB
3 1 (1.67%) PowerShell
Qualifications
1 7 (11.67%) Cisco Certification
1 7 (11.67%) Microsoft Certification
2 5 (8.33%) CCNP
2 5 (8.33%) Security Cleared
3 4 (6.67%) SC Cleared
4 3 (5.00%) MCSA
4 3 (5.00%) MCITP
4 3 (5.00%) CCNA
5 2 (3.33%) VMware Certified Professional (VCP)
5 2 (3.33%) MCSE
5 2 (3.33%) ITIL Foundation Certificate
6 1 (1.67%) DV Cleared
6 1 (1.67%) MCP
6 1 (1.67%) MCTS
6 1 (1.67%) CCA
6 1 (1.67%) Citrix Certification
Quality Assurance & Compliance
1 3 (5.00%) SLA
2 1 (1.67%) PCI DSS
System Software
1 36 (60.00%) Active Directory
2 16 (26.67%) VMware Infrastructure
2 16 (26.67%) XenApp
3 12 (20.00%) vSphere
4 11 (18.33%) Hyper-V
5 5 (8.33%) NLBS
6 4 (6.67%) Citrix Presentation Server
6 4 (6.67%) XenServer
6 4 (6.67%) Xen
6 4 (6.67%) UAG
7 3 (5.00%) Forefront TMG
7 3 (5.00%) VMware ESX
8 2 (3.33%) Terminal Services
8 2 (3.33%) ISA Server
8 2 (3.33%) XenDesktop
9 1 (1.67%) Microsoft App-V
9 1 (1.67%) VMware Server
Systems Management
1 14 (23.33%) SCCM
2 7 (11.67%) SCOM
2 7 (11.67%) WSUS
3 3 (5.00%) NetBackup
4 2 (3.33%) Backup Exec
5 1 (1.67%) HP Data Protector
Vendors
1 37 (61.67%) VMware
2 32 (53.33%) Microsoft
3 25 (41.67%) Citrix
4 19 (31.67%) Cisco
5 12 (20.00%) HP
6 8 (13.33%) CheckPoint
7 6 (10.00%) Symantec
8 4 (6.67%) NetApp
8 4 (6.67%) AppSense
9 3 (5.00%) EMC
9 3 (5.00%) Riverbed
9 3 (5.00%) F5
9 3 (5.00%) Juniper
10 2 (3.33%) Lotus
10 2 (3.33%) Apple
10 2 (3.33%) Adobe
10 2 (3.33%) ProCurve
10 2 (3.33%) Sophos
10 2 (3.33%) Altiris
11 1 (1.67%) Civica