The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 551 544 541
Rank change year-on-year
-7 -3
Contract jobs requiring a 3rd Line Support Analyst 45 49 36
As % of all contract IT jobs located in England 0.095% 0.10% 0.079%
As % of the Job Titles category 0.10% 0.11% 0.084%
Number of daily rates quoted 31 27 16
Average daily rate £325 £313 £325
Average daily rate % change year-on-year
+4.00% -3.84%
90% offered a daily rate of more than £175 £209 £166
10% offered a daily rate of more than £475 £413 £380
UK excluding London average daily rate £316 £305 £265
% change year-on-year
+3.68% +15.09%
Number of hourly rates quoted 5 6 6
Average hourly rate £22.50 £25.50 £22.00
Average hourly rate % change year-on-year
-11.76% +15.90%
90% offered a hourly rate of more than £15.64 £21.50 £16.09
10% offered a hourly rate of more than £49.00 £28.25 £30.00
UK excluding London average hourly rate £22.50 £26.00 £25.00
% change year-on-year
-13.46% +4.00%
3rd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44626 44477 42797
As % of all contract IT jobs located in England 94.57% 94.45% 94.37%
Number of daily rates quoted 29076 28059 25830
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1591 1795 1920
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £11.00 £11.38
10% offered a hourly rate of more than £49.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Daily Rate Trend in England

3rd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 10 February 2016.

3rd Line Support Analyst Daily Rate Histogram in England

3rd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Hourly Rate Trend in England

3rd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 10 February 2016.

3rd Line Support Analyst Hourly Rate Histogram in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 21 £350 +2.94% 4
South East +11 7 £316 -1.17% 6
East of England -2 6 £335 +36.73% 1
West Midlands -15 5 £140 -55.20% 1
East Midlands -12 3 £350 - 1
Yorkshire - 2 - - 1
North West -19 1 - - 6
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 10 February 2016, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 58 (68.24%) Windows
2 54 (63.53%) Active Directory
3 39 (45.88%) VMware
3 39 (45.88%) Windows Server
4 35 (41.18%) Microsoft
5 33 (38.82%) Citrix
6 30 (35.29%) Windows Server 2008
7 29 (34.12%) Windows 7
8 25 (29.41%) Windows Server 2012
9 22 (25.88%) ITIL
10 20 (23.53%) MS Exchange
11 19 (22.35%) SCCM
11 19 (22.35%) PowerShell
12 18 (21.18%) XenApp
12 18 (21.18%) SQL
13 17 (20.00%) SQL Server
13 17 (20.00%) Finance
14 16 (18.82%) Microsoft Certification
14 16 (18.82%) SAN
15 15 (17.65%) DNS
15 15 (17.65%) Cisco
15 15 (17.65%) VMware Infrastructure
16 14 (16.47%) IIS
17 13 (15.29%) DHCP
17 13 (15.29%) Exchange Server 2010
17 13 (15.29%) XenDesktop
18 12 (14.12%) vSphere
18 12 (14.12%) VPN
19 11 (12.94%) LAN
19 11 (12.94%) VBScript

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 10 February 2016, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (23.53%) MS Exchange
2 14 (16.47%) IIS
3 13 (15.29%) Exchange Server 2010
4 5 (5.88%) Blackberry Enterprise Server
4 5 (5.88%) SharePoint
5 4 (4.71%) Exchange Server 2007
5 4 (4.71%) Skype for Business
6 2 (2.35%) Exchange Server 2003
6 2 (2.35%) Exchange Server 2013
7 1 (1.18%) IBM Notes
7 1 (1.18%) SharePoint Server
Applications
1 8 (9.41%) MS Excel
1 8 (9.41%) MS Office
Business Applications
1 2 (2.35%) Oracle Applications
1 2 (2.35%) Remedy ITSM
Cloud Services
1 11 (12.94%) Office 365
2 4 (4.71%) Amazon AWS
3 3 (3.53%) Microsoft Azure
4 1 (1.18%) OneDrive
Communications & Networking
1 16 (18.82%) SAN
2 15 (17.65%) DNS
3 13 (15.29%) DHCP
4 12 (14.12%) VPN
5 11 (12.94%) LAN
6 9 (10.59%) SSL
6 9 (10.59%) TCP/IP
7 8 (9.41%) WAN
8 6 (7.06%) Wireless
9 5 (5.88%) Firewall
10 4 (4.71%) NAS
11 3 (3.53%) iSCSI
12 2 (2.35%) DECT
12 2 (2.35%) VoIP
12 2 (2.35%) Wi-Fi
13 1 (1.18%) BGP
13 1 (1.18%) BIG-IP
13 1 (1.18%) IP Telephony
13 1 (1.18%) MPLS
13 1 (1.18%) Network Security
Database & Business Intelligence
1 17 (20.00%) SQL Server
2 7 (8.24%) SQL Server 2008
3 5 (5.88%) SQL Server 2012
4 2 (2.35%) GIS
5 1 (1.18%) BusinessObjects
5 1 (1.18%) DB2
5 1 (1.18%) MySQL
5 1 (1.18%) SQL Server Reporting Services
Development Applications
1 1 (1.18%) Oracle APEX
General
1 17 (20.00%) Finance
2 6 (7.06%) Law
3 5 (5.88%) Advertising
3 5 (5.88%) Legal
4 2 (2.35%) Back Office
4 2 (2.35%) German Language
4 2 (2.35%) Publishing
5 1 (1.18%) Banking
5 1 (1.18%) Local Government
5 1 (1.18%) Marketing
5 1 (1.18%) Retail
Libraries, Frameworks & Software Standards
1 10 (11.76%) .NET
2 4 (4.71%) Web Services
3 2 (2.35%) Software Packaging
3 2 (2.35%) Windows Identity Foundation
4 1 (1.18%) ASP.NET
4 1 (1.18%) ASP.NET Web Forms
4 1 (1.18%) COM
4 1 (1.18%) WinForms
4 1 (1.18%) XML
Miscellaneous
1 10 (11.76%) PKI
2 7 (8.24%) Blackberry
3 5 (5.88%) Analytical Skills
4 3 (3.53%) Management Information System
5 2 (2.35%) BYOD
5 2 (2.35%) Data Centre
5 2 (2.35%) Smartphone
5 2 (2.35%) Video Conferencing
6 1 (1.18%) Driving Licence
6 1 (1.18%) Fat Client
6 1 (1.18%) Mainframe
6 1 (1.18%) Mobile App
6 1 (1.18%) Replication
6 1 (1.18%) Thin Client
Operating Systems
1 58 (68.24%) Windows
2 39 (45.88%) Windows Server
3 30 (35.29%) Windows Server 2008
4 29 (34.12%) Windows 7
5 25 (29.41%) Windows Server 2012
6 8 (9.41%) Windows Server 2003
7 6 (7.06%) Windows 8
8 4 (4.71%) Windows XP
9 3 (3.53%) Android
9 3 (3.53%) Apple iOS
9 3 (3.53%) Unix
10 2 (2.35%) Linux
10 2 (2.35%) Mac OS
10 2 (2.35%) VMS
11 1 (1.18%) Windows 10
11 1 (1.18%) Windows 2000
11 1 (1.18%) zOS
Processes & Methodologies
1 22 (25.88%) ITIL
2 10 (11.76%) Service Delivery
3 8 (9.41%) Investment Management
3 8 (9.41%) Patch Management
3 8 (9.41%) Security Management
4 6 (7.06%) Asset Management
5 5 (5.88%) Migration
6 4 (4.71%) Business Continuity
6 4 (4.71%) Disaster Recovery
6 4 (4.71%) ITIL V3
6 4 (4.71%) Web Operations
7 3 (3.53%) Coaching
7 3 (3.53%) Configuration Management
7 3 (3.53%) Continuous Improvement
7 3 (3.53%) ITSM
7 3 (3.53%) PRINCE2
7 3 (3.53%) Problem Management
7 3 (3.53%) Server Patching
7 3 (3.53%) Service Management
8 2 (2.35%) CRM
Programming Languages
1 19 (22.35%) PowerShell
2 18 (21.18%) SQL
3 11 (12.94%) VBScript
4 2 (2.35%) Java
4 2 (2.35%) Perl
5 1 (1.18%) C++
5 1 (1.18%) COBOL
5 1 (1.18%) JavaScript
5 1 (1.18%) PHP
5 1 (1.18%) PL/SQL
5 1 (1.18%) Ruby
5 1 (1.18%) T-SQL
5 1 (1.18%) VB
5 1 (1.18%) VBA
Qualifications
1 16 (18.82%) Microsoft Certification
2 6 (7.06%) Cisco Certification
2 6 (7.06%) MCSE
3 5 (5.88%) CCNP
3 5 (5.88%) MCSA
4 3 (3.53%) Citrix Certification
4 3 (3.53%) MCP
5 2 (2.35%) CCA
5 2 (2.35%) CCEE
5 2 (2.35%) CCNA
5 2 (2.35%) DBS Check
5 2 (2.35%) ITIL Certification
5 2 (2.35%) MCITP
5 2 (2.35%) SC Cleared
5 2 (2.35%) Security Cleared
5 2 (2.35%) VMware Certified Professional (VCP)
6 1 (1.18%) Degree
6 1 (1.18%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (1.18%) Data Quality
1 1 (1.18%) SLA
System Software
1 54 (63.53%) Active Directory
2 18 (21.18%) XenApp
3 15 (17.65%) VMware Infrastructure
4 13 (15.29%) XenDesktop
5 12 (14.12%) vSphere
6 8 (9.41%) BitLocker
7 5 (5.88%) VMware ESXi
7 5 (5.88%) XenServer
8 4 (4.71%) Microsoft App-V
9 3 (3.53%) Hyper-V
9 3 (3.53%) NFS
10 2 (2.35%) Firmware
11 1 (1.18%) Citrix Presentation Server
11 1 (1.18%) NLBS
11 1 (1.18%) VMware ESX
11 1 (1.18%) Xen
Systems Management
1 19 (22.35%) SCCM
2 6 (7.06%) WSUS
3 4 (4.71%) Cacti
4 3 (3.53%) Backup Exec
4 3 (3.53%) NetBackup
4 3 (3.53%) SCOM
5 2 (2.35%) Bacula
5 2 (2.35%) ZABBIX
6 1 (1.18%) DameWare
6 1 (1.18%) Microsoft Data Protection Manager
6 1 (1.18%) Norton AntiVirus
6 1 (1.18%) SCDPM
6 1 (1.18%) SCOrch
6 1 (1.18%) SCVMM
6 1 (1.18%) WhatsUp Gold
6 1 (1.18%) Zenoss
Vendors
1 39 (45.88%) VMware
2 35 (41.18%) Microsoft
3 33 (38.82%) Citrix
4 15 (17.65%) Cisco
5 7 (8.24%) Oracle
6 5 (5.88%) NetApp
6 5 (5.88%) Sophos
7 4 (4.71%) EMC
8 3 (3.53%) CheckPoint
8 3 (3.53%) HP
8 3 (3.53%) Juniper
8 3 (3.53%) Symantec
9 2 (2.35%) Apple
9 2 (2.35%) arcserve
9 2 (2.35%) BMC
9 2 (2.35%) Dell
9 2 (2.35%) Remedy
9 2 (2.35%) Riverbed
9 2 (2.35%) SafeCom
10 1 (1.18%) Salesforce.com
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