The first table below looks at the demand for the 3rd Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 564 466 548
Rank change year-on-year
-98 +82
Contract jobs requiring a 3rd Line Support Analyst 26 37 29
As % of all contract IT jobs located in England 0.051% 0.086% 0.052%
As % of the Job Titles category 0.055% 0.093% 0.056%
Number of daily rates quoted 14 16 19
Average daily rate £275 £285 £300
Average daily rate % change year-on-year
-3.50% -5.00%
90% offered a daily rate of more than £173 £200 £219
10% offered a daily rate of more than £325 £410 £360
UK excluding London average daily rate £234 £280 £288
% change year-on-year
-16.51% -2.60%
Number of hourly rates quoted 6 8 5
Average hourly rate £16.00 £20.00 £16.50
Average hourly rate % change year-on-year
-20.00% +21.21%
90% offered a hourly rate of more than £14.50 £17.00 £15.90
10% offered a hourly rate of more than £24.75 £35.00 £32.50
UK excluding London average hourly rate £16.00 £19.00 £16.50
% change year-on-year
-15.78% +15.15%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
3rd Line Support Analyst
UK

3rd Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in England

3rd Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Daily Rate Trend in England

3rd Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 18 April 2014.

3rd Line Support Analyst Daily Rate Histogram in England

3rd Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst across the England region.

3rd Line Support Analyst Hourly Rate Trend in England

3rd Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst across the England region over the 3 months to 18 April 2014.

3rd Line Support Analyst Hourly Rate Histogram in England

3rd Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -25 9 £311 +0.80% 1
South East -22 6 £251 -11.84% 2
East of England -26 4 £230 -34.28% 2
West Midlands -13 3 - -
North West -16 1 £410 -
Yorkshire - - - - 1
East Midlands - - - -
3rd Line Support Analyst
UK

3rd Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 38 (77.55%) Windows
2 21 (42.86%) Windows Server 2008
3 20 (40.82%) VMware
3 20 (40.82%) Active Directory
4 18 (36.73%) Microsoft
5 17 (34.69%) Citrix
5 17 (34.69%) MS Exchange
6 12 (24.49%) MS Excel
7 10 (20.41%) Cisco
8 8 (16.33%) Windows Server 2003
9 7 (14.29%) HP
9 7 (14.29%) SQL
9 7 (14.29%) ITIL
9 7 (14.29%) Firewall
9 7 (14.29%) VMware Infrastructure
9 7 (14.29%) XenApp
9 7 (14.29%) Windows 7
9 7 (14.29%) Exchange Server 2010
9 7 (14.29%) Windows Server 2012
10 6 (12.24%) XenServer
10 6 (12.24%) Hyper-V
10 6 (12.24%) Exchange Server 2007
10 6 (12.24%) SCCM
10 6 (12.24%) SQL Server
11 5 (10.20%) SharePoint
11 5 (10.20%) SAN
11 5 (10.20%) Finance
11 5 (10.20%) 3PAR
12 4 (8.16%) vSphere
12 4 (8.16%) AppSense

3rd Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (34.69%) MS Exchange
2 7 (14.29%) Exchange Server 2010
3 6 (12.24%) Exchange Server 2007
4 5 (10.20%) SharePoint
5 2 (4.08%) Apache
5 2 (4.08%) IIS
6 1 (2.04%) WebLogic
6 1 (2.04%) Blackberry Enterprise Server
6 1 (2.04%) Exchange Server 2003
6 1 (2.04%) SharePoint Server
6 1 (2.04%) WorkSite
6 1 (2.04%) Lync
6 1 (2.04%) Oracle Service Bus
Applications
1 12 (24.49%) MS Excel
2 4 (8.16%) MS Office
3 2 (4.08%) MS PowerPoint
4 1 (2.04%) AutoCAD
4 1 (2.04%) Spreadsheet
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 7 (14.29%) Firewall
2 5 (10.20%) SAN
3 4 (8.16%) TCP/IP
3 4 (8.16%) LAN
3 4 (8.16%) VoIP
4 3 (6.12%) WAN
4 3 (6.12%) DNS
5 2 (4.08%) DHCP
6 1 (2.04%) VPN
6 1 (2.04%) iSCSI
6 1 (2.04%) Cisco ASA
6 1 (2.04%) IP Telephony
6 1 (2.04%) Wi-Fi
6 1 (2.04%) NAS
Database & Business Intelligence
1 6 (12.24%) SQL Server
2 3 (6.12%) Oracle Database
3 2 (4.08%) Oracle Database 11g
3 2 (4.08%) MySQL
4 1 (2.04%) Oracle9i Database
4 1 (2.04%) MS Access
4 1 (2.04%) RDBMS
4 1 (2.04%) Oracle Database 10g
4 1 (2.04%) SQL Server 2008
4 1 (2.04%) SQL Server 2005
4 1 (2.04%) Relational Database
Development Applications
1 1 (2.04%) Oracle Forms
General
1 5 (10.20%) Finance
2 3 (6.12%) Back Office
3 1 (2.04%) Retail Banking
3 1 (2.04%) Banking
3 1 (2.04%) Retail
3 1 (2.04%) Law
Libraries, Frameworks & Software Standards
1 2 (4.08%) Middleware
2 1 (2.04%) J2EE
2 1 (2.04%) XML
2 1 (2.04%) WSDL
Miscellaneous
1 3 (6.12%) Blackberry
2 2 (4.08%) PDA
2 2 (4.08%) NHS
3 1 (2.04%) Thin Client
3 1 (2.04%) Fat Client
3 1 (2.04%) Clustering
Operating Systems
1 38 (77.55%) Windows
2 21 (42.86%) Windows Server 2008
3 8 (16.33%) Windows Server 2003
4 7 (14.29%) Windows 7
4 7 (14.29%) Windows Server 2012
5 4 (8.16%) Windows XP
6 3 (6.12%) UNIX
6 3 (6.12%) Windows 2000 Server
7 2 (4.08%) Linux
7 2 (4.08%) Windows 2000
8 1 (2.04%) Solaris
8 1 (2.04%) Windows Vista
8 1 (2.04%) Windows 8
Processes & Methodologies
1 7 (14.29%) ITIL
2 3 (6.12%) Change Management
2 3 (6.12%) Root Cause Analysis
3 2 (4.08%) Network Management
3 2 (4.08%) Performance Tuning
3 2 (4.08%) Software Deployment
3 2 (4.08%) Disaster Recovery
3 2 (4.08%) Service Delivery
3 2 (4.08%) Business Continuity
3 2 (4.08%) Time Management
3 2 (4.08%) PRINCE2
4 1 (2.04%) ERP
4 1 (2.04%) Data Analysis
4 1 (2.04%) Migration
4 1 (2.04%) Quality Management
4 1 (2.04%) Workflow
4 1 (2.04%) Security Management
4 1 (2.04%) Performance Monitoring
4 1 (2.04%) Continuous Improvement
Programming Languages
1 7 (14.29%) SQL
2 2 (4.08%) PL/SQL
3 1 (2.04%) C++
3 1 (2.04%) Java
3 1 (2.04%) T-SQL
3 1 (2.04%) VB
3 1 (2.04%) VBA
3 1 (2.04%) PowerShell
Qualifications
1 4 (8.16%) Security Cleared
2 3 (6.12%) SC Cleared
3 2 (4.08%) PRINCE2 Certification
4 1 (2.04%) ITIL Certification
4 1 (2.04%) Microsoft Certification
4 1 (2.04%) DV Cleared
4 1 (2.04%) Degree
System Software
1 20 (40.82%) Active Directory
2 7 (14.29%) VMware Infrastructure
2 7 (14.29%) XenApp
3 6 (12.24%) XenServer
3 6 (12.24%) Hyper-V
4 4 (8.16%) vSphere
5 2 (4.08%) VMware ESX
6 1 (2.04%) Microsoft Virtual Server
6 1 (2.04%) Microsoft App-V
Systems Management
1 6 (12.24%) SCCM
2 1 (2.04%) Oracle Enterprise Manager
2 1 (2.04%) MAILsweeper
2 1 (2.04%) BladeLogic
2 1 (2.04%) NetBackup
2 1 (2.04%) Backup Exec
Vendors
1 20 (40.82%) VMware
2 18 (36.73%) Microsoft
3 17 (34.69%) Citrix
4 10 (20.41%) Cisco
5 7 (14.29%) HP
6 5 (10.20%) 3PAR
7 4 (8.16%) AppSense
7 4 (8.16%) Oracle
8 3 (6.12%) NetApp
9 2 (4.08%) Alcatel-Lucent
10 1 (2.04%) Sybase
10 1 (2.04%) EMC
10 1 (2.04%) Sun
10 1 (2.04%) McAfee
10 1 (2.04%) Clearswift
10 1 (2.04%) LANDesk
10 1 (2.04%) Mitel
10 1 (2.04%) Cyber-Ark
10 1 (2.04%) Splunk