The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Customer Intelligence
Rank 574 555 545
Rank change year-on-year
-19 -10
Contract jobs citing Customer Intelligence 1 8 4
As % of all contract IT jobs located in England 0.002% 0.017% 0.009%
As % of the Processes & Methodologies category 0.003% 0.022% 0.012%
Number of daily rates quoted 1 7 3
Average daily rate
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£600 £400 £375
Average daily rate % change year-on-year
+50.00% +6.66%
UK excluding London average daily rate - £321 -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Customer Intelligence
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38658 36620 33487
As % of all contract IT jobs located in England 77.68% 76.48% 75.05%
Number of daily rates quoted 25452 23207 20579
Average daily rate £415 £405 £415
Average daily rate % change year-on-year
+2.46% -2.40%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 1039 1110 1023
Average hourly rate £27.50 £26.00 £31.00
Average hourly rate % change year-on-year
+5.76% -16.12%
90% offered a hourly rate of more than £12.35 £13.00 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £48.84
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

Customer Intelligence
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Intelligence across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in England

Customer Intelligence
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence across the England region.

Customer Intelligence Daily Rate Trend in England

Customer Intelligence
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence across the England region.

Customer Intelligence Hourly Rate Trend in England

Customer Intelligence
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the England region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 1 £600 +41.17%
Customer Intelligence
UK

Customer Intelligence
Top 30 Related IT Skills in England

For the 6 months to 6 July 2015, IT contractor jobs across the England region citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 4 (66.67%) Finance
2 2 (33.33%) ITIL
2 2 (33.33%) Broadband
2 2 (33.33%) PBX
2 2 (33.33%) Process Management
2 2 (33.33%) Billing
2 2 (33.33%) eTOM
2 2 (33.33%) Business Performance Management
2 2 (33.33%) Performance Management
2 2 (33.33%) Unified Communications
2 2 (33.33%) Machine to Machine
2 2 (33.33%) Telecoms
3 1 (16.67%) Logical Data Model
3 1 (16.67%) Target Operating Model
3 1 (16.67%) Data Governance
3 1 (16.67%) Big Data
3 1 (16.67%) Customer Insight
3 1 (16.67%) Video Conferencing
3 1 (16.67%) Product Management
3 1 (16.67%) SQL Server Analysis Services
3 1 (16.67%) MS PowerPoint
3 1 (16.67%) Statistical Analysis
3 1 (16.67%) SQL Server Integration Services
3 1 (16.67%) Marketing
3 1 (16.67%) BT
3 1 (16.67%) Cisco
3 1 (16.67%) Data Warehouse
3 1 (16.67%) E-Commerce
3 1 (16.67%) Data Modelling
3 1 (16.67%) ETL

Customer Intelligence
Top Related IT Skills in England by Category

For the 6 months to 6 July 2015, IT contractor jobs across the England region citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS PowerPoint
Communications & Networking
1 2 (33.33%) Broadband
1 2 (33.33%) PBX
1 2 (33.33%) Unified Communications
Database & Business Intelligence
1 1 (16.67%) SQL Server
1 1 (16.67%) Data Warehouse
1 1 (16.67%) SQL Server Integration Services
1 1 (16.67%) SQL Server Analysis Services
1 1 (16.67%) Big Data
General
1 4 (66.67%) Finance
2 2 (33.33%) Billing
2 2 (33.33%) Telecoms
3 1 (16.67%) Marketing
3 1 (16.67%) Advertising
Job Titles
1 2 (33.33%) Analyst
1 2 (33.33%) Designer
2 1 (16.67%) Architect
2 1 (16.67%) Project Manager
2 1 (16.67%) Business Analyst
2 1 (16.67%) Service Analyst
2 1 (16.67%) Technical Manager
2 1 (16.67%) Product Manager
2 1 (16.67%) MI Analyst
2 1 (16.67%) Technical Product Manager
Miscellaneous
1 2 (33.33%) Machine to Machine
2 1 (16.67%) Video Conferencing
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Process Management
1 2 (33.33%) Business Performance Management
1 2 (33.33%) Performance Management
1 2 (33.33%) eTOM
2 1 (16.67%) Statistical Analysis
2 1 (16.67%) Product Management
2 1 (16.67%) Data Governance
2 1 (16.67%) Customer Insight
2 1 (16.67%) Logical Data Model
2 1 (16.67%) Target Operating Model
2 1 (16.67%) Stakeholder Management
2 1 (16.67%) Scrum
2 1 (16.67%) Agile Software Development
2 1 (16.67%) E-Commerce
2 1 (16.67%) Data Modelling
2 1 (16.67%) ETL
Programming Languages
1 1 (16.67%) SQL
Vendors
1 1 (16.67%) Cisco
1 1 (16.67%) BT