The first table below looks at the demand for CRM skills in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Essex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 33 34 42
Rank change year-on-year
+1 +8
Contract jobs citing CRM 14 11 8
As % of all contract IT jobs located in Essex 3.483% 2.651% 2.041%
As % of the Processes & Methodologies category 4.861% 4.382% 3.347%
Number of daily rates quoted 10 6 4
Average daily rate £450 £425 £400
Average daily rate % change year-on-year
+5.88% +6.25%
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
288 251 239
As % of all contract IT jobs located in Essex 71.64% 60.48% 60.97%
Number of daily rates quoted 147 119 108
Average daily rate £325 £350 £363
Average daily rate % change year-on-year
-7.14% -3.44%
90% offered a daily rate of more than £213 £125 £205
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 53 37 38
Average hourly rate £32.50 £27.00 £30.00
Average hourly rate % change year-on-year
+20.37% -10.00%
90% offered a hourly rate of more than £22.66 £17.00 £23.00
10% offered a hourly rate of more than £46.00 £38.98 £39.50
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
CRM
East of England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Essex CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Essex region.

Essex CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Essex region over the 3 months to 24 May 2013.

Essex CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Essex region.

Essex CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Essex region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Harlow - 3 £450 -
Basildon 0 2 £325 -7.14%
Chelmsford -6 1 £400 -
CRM
East of England

CRM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Essex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 13 (61.90%) Microsoft
2 7 (33.33%) Dynamics CRM
3 6 (28.57%) Internet
3 6 (28.57%) SharePoint
3 6 (28.57%) C#
3 6 (28.57%) .NET
3 6 (28.57%) SQL Server
3 6 (28.57%) ASP.NET
4 5 (23.81%) Web Services
4 5 (23.81%) Oracle
4 5 (23.81%) Business Intelligence
4 5 (23.81%) CTI
4 5 (23.81%) Intranet
4 5 (23.81%) GIS
4 5 (23.81%) IVR
4 5 (23.81%) SaaS
5 4 (19.05%) MS Excel
6 3 (14.29%) RAD
6 3 (14.29%) CSS
6 3 (14.29%) MS Office
6 3 (14.29%) Java
6 3 (14.29%) Salesforce.com
6 3 (14.29%) E-Commerce
6 3 (14.29%) CMS
6 3 (14.29%) Scrum
7 2 (9.524%) Incident Management
7 2 (9.524%) HP
7 2 (9.524%) Juniper
7 2 (9.524%) Cisco
7 2 (9.524%) ITIL

CRM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Essex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 6 (28.57%) .NET
1 6 (28.57%) ASP.NET
2 5 (23.81%) Web Services
3 3 (14.29%) CSS
4 2 (9.524%) WCF
4 2 (9.524%) Mason
4 2 (9.524%) Visualforce
5 1 (4.762%) XML
5 1 (4.762%) XSL
5 1 (4.762%) HTML
Application Platforms
1 6 (28.57%) SharePoint
2 3 (14.29%) CMS
3 2 (9.524%) Force.com
4 1 (4.762%) SharePoint 2010
Applications
1 4 (19.05%) MS Excel
2 3 (14.29%) MS Office
3 1 (4.762%) Spreadsheet
Business Applications
1 7 (33.33%) Dynamics CRM
Communications & Networking
1 6 (28.57%) Internet
2 5 (23.81%) CTI
2 5 (23.81%) Intranet
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 5 (23.81%) GIS
3 1 (4.762%) SQL Server 2008
3 1 (4.762%) SQL Server Integration Services
3 1 (4.762%) SQL Server Reporting Services
Development Applications
1 1 (4.762%) Team Foundation Server
1 1 (4.762%) Visual Studio
General
1 1 (4.762%) Finance
1 1 (4.762%) Publishing
Job Titles
1 8 (38.10%) Developer
2 7 (33.33%) Project Manager
3 6 (28.57%) Business Analyst
3 6 (28.57%) Analyst
4 4 (19.05%) SharePoint Developer
4 4 (19.05%) Business Manager
4 4 (19.05%) Business Project Manager
5 2 (9.524%) Technical Manager
5 2 (9.524%) Development Project Manager
5 2 (9.524%) Technical Project Manager
5 2 (9.524%) Development Manager
5 2 (9.524%) Technical Development Manager
5 2 (9.524%) Salesforce.com Developer
6 1 (4.762%) Dynamics CRM Consultant
6 1 (4.762%) CRM Analyst
6 1 (4.762%) Web Developer
6 1 (4.762%) Consultant
6 1 (4.762%) CRM Business Analyst
6 1 (4.762%) Relationships Manager
6 1 (4.762%) CRM Consultant
Miscellaneous
1 5 (23.81%) IVR
1 5 (23.81%) SaaS
Operating Systems
1 1 (4.762%) Windows
Processes & Methodologies
1 5 (23.81%) Business Intelligence
2 3 (14.29%) RAD
2 3 (14.29%) E-Commerce
2 3 (14.29%) Scrum
3 2 (9.524%) Incident Management
3 2 (9.524%) ITIL
3 2 (9.524%) Change Control
4 1 (4.762%) Continuous Integration
4 1 (4.762%) Data Migration
4 1 (4.762%) Network Architecture
4 1 (4.762%) Project Management
4 1 (4.762%) Web Development
4 1 (4.762%) Business Development
4 1 (4.762%) Business Analysis
4 1 (4.762%) TDD
4 1 (4.762%) Content Management
4 1 (4.762%) Data Analysis
4 1 (4.762%) Migration
Programming Languages
1 6 (28.57%) C#
2 3 (14.29%) Java
3 2 (9.524%) Apex Code
4 1 (4.762%) SQL
Qualifications
1 2 (9.524%) HP APS
2 1 (4.762%) Degree
Quality Assurance & Compliance
1 1 (4.762%) SLA
Vendors
1 13 (61.90%) Microsoft
2 5 (23.81%) Oracle
3 3 (14.29%) Salesforce.com
4 2 (9.524%) HP
4 2 (9.524%) Juniper
4 2 (9.524%) Cisco