The first table below looks at the demand for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 78 44 50
Rank change year-on-year
-34 +6
Contract jobs citing CRM 38 113 83
As % of all contract IT jobs located in the East of England 1.792% 3.831% 3.099%
As % of the Processes & Methodologies category 2.678% 5.938% 4.759%
Number of daily rates quoted 24 71 41
Average daily rate £400 £425 £450
Average daily rate % change year-on-year
-5.88% -5.55%
90% offered a daily rate of more than £265 £315 £325
10% offered a daily rate of more than £510 £525 £500
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 1 4
Average hourly rate - £32.50 £33.75
Average hourly rate % change year-on-year
- -3.70%
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1419 1903 1744
As % of all contract IT jobs located in the East of England 66.93% 64.51% 65.12%
Number of daily rates quoted 804 915 788
Average daily rate £375 £363 £375
Average daily rate % change year-on-year
+3.44% -3.33%
90% offered a daily rate of more than £240 £250 £225
10% offered a daily rate of more than £500 £500 £550
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 122 155 189
Average hourly rate £35.14 £31.00 £32.00
Average hourly rate % change year-on-year
+13.33% -3.12%
90% offered a hourly rate of more than £19.12 £12.50 £13.98
10% offered a hourly rate of more than £43.00 £49.00 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
CRM
England

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

East of England CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 23 May 2013.

East of England CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

East of England CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Essex +5 14 £450 +5.88%
Hertfordshire +5 10 £300 -34.42%
Cambridgeshire -6 8 £450 -
Bedfordshire +1 4 £550 +33.33%
Norfolk -20 2 £440 +10.00%
CRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 23 (31.94%) Dynamics CRM
2 20 (27.78%) Microsoft
3 14 (19.44%) .NET
3 14 (19.44%) SAP
4 13 (18.06%) SharePoint
4 13 (18.06%) Finance
5 11 (15.28%) Oracle
6 10 (13.89%) C#
6 10 (13.89%) ASP.NET
6 10 (13.89%) Web Services
6 10 (13.89%) MS Excel
6 10 (13.89%) Salesforce.com
6 10 (13.89%) Stakeholder Management
7 9 (12.50%) SAP CRM
7 9 (12.50%) Project Management
7 9 (12.50%) SOA
7 9 (12.50%) SQL Server
8 8 (11.11%) Business Intelligence
9 7 (9.722%) Intranet
9 7 (9.722%) GIS
10 6 (8.333%) Degree
10 6 (8.333%) Marketing
10 6 (8.333%) Management Information System
10 6 (8.333%) Internet
10 6 (8.333%) CTI
10 6 (8.333%) SQL
10 6 (8.333%) CSS
10 6 (8.333%) MS Office
11 5 (6.944%) XML
11 5 (6.944%) ABAP

CRM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 14 (19.44%) .NET
2 10 (13.89%) ASP.NET
2 10 (13.89%) Web Services
3 6 (8.333%) CSS
4 5 (6.944%) XML
5 4 (5.556%) WCF
5 4 (5.556%) Middleware
6 3 (4.167%) HTML
6 3 (4.167%) Silverlight
7 2 (2.778%) Visualforce
7 2 (2.778%) ADO.NET Entity Framework
7 2 (2.778%) ASP.NET MVC
7 2 (2.778%) NHibernate
7 2 (2.778%) .NET Framework
7 2 (2.778%) Mason
7 2 (2.778%) LINQ
7 2 (2.778%) WPF
7 2 (2.778%) XHTML
8 1 (1.389%) JavaBeans
8 1 (1.389%) XSL
Application Platforms
1 13 (18.06%) SharePoint
2 4 (5.556%) SugarCRM
3 3 (4.167%) NetWeaver
3 3 (4.167%) CMS
3 3 (4.167%) SharePoint 2010
4 2 (2.778%) Force.com
4 2 (2.778%) Apache
4 2 (2.778%) MSMQ
4 2 (2.778%) BizTalk Server
5 1 (1.389%) SAS
5 1 (1.389%) Oracle Spatial
Applications
1 10 (13.89%) MS Excel
2 6 (8.333%) MS Office
3 1 (1.389%) SPSS
3 1 (1.389%) MS Project
3 1 (1.389%) Spreadsheet
3 1 (1.389%) MS PowerPoint
3 1 (1.389%) FastStats
Business Applications
1 23 (31.94%) Dynamics CRM
2 9 (12.50%) SAP CRM
3 2 (2.778%) Oracle Applications
4 1 (1.389%) Dynamics AX
4 1 (1.389%) SAP BPC
4 1 (1.389%) SAP cProjects
4 1 (1.389%) SAP MRS
Communications & Networking
1 7 (9.722%) Intranet
2 6 (8.333%) Internet
2 6 (8.333%) CTI
3 2 (2.778%) Extranet
4 1 (1.389%) LAN
4 1 (1.389%) WAN
4 1 (1.389%) Ethernet
4 1 (1.389%) BT 21CN
Database & Business Intelligence
1 9 (12.50%) SQL Server
2 7 (9.722%) GIS
3 3 (4.167%) SQL Server Integration Services
3 3 (4.167%) SQL Server Reporting Services
3 3 (4.167%) SQL Server 2008
4 2 (2.778%) SQL Server 2005
4 2 (2.778%) SQL Server Analysis Services
4 2 (2.778%) MySQL
5 1 (1.389%) Data Mining
5 1 (1.389%) Data Warehouse
5 1 (1.389%) SAP BW
5 1 (1.389%) DB2
Development Applications
1 1 (1.389%) QuickTest Pro
1 1 (1.389%) Visual Studio
1 1 (1.389%) eCATT
1 1 (1.389%) Team Foundation Server
General
1 13 (18.06%) Finance
2 6 (8.333%) Marketing
3 5 (6.944%) Publishing
3 5 (6.944%) Billing
4 4 (5.556%) Telecoms
5 2 (2.778%) Front Office
6 1 (1.389%) Automotive
6 1 (1.389%) Retail
6 1 (1.389%) French Language
6 1 (1.389%) German Language
6 1 (1.389%) Italian Language
6 1 (1.389%) Local Government
Job Titles
1 16 (22.22%) Project Manager
1 16 (22.22%) Developer
2 13 (18.06%) Analyst
3 12 (16.67%) Architect
4 10 (13.89%) Business Analyst
5 7 (9.722%) Consultant
5 7 (9.722%) CRM Project Manager
5 7 (9.722%) CRM Manager
6 5 (6.944%) Systems Architect
7 4 (5.556%) CRM Developer
7 4 (5.556%) SAP Developer
7 4 (5.556%) SharePoint Developer
7 4 (5.556%) SAP Manager
7 4 (5.556%) CRM Consultant
7 4 (5.556%) Business Project Manager
7 4 (5.556%) Business Manager
7 4 (5.556%) Solutions Architect
7 4 (5.556%) Test Manager
8 3 (4.167%) Information Architect
8 3 (4.167%) SAP Consultant
Miscellaneous
1 6 (8.333%) Management Information System
2 5 (6.944%) IVR
2 5 (6.944%) SaaS
3 2 (2.778%) N-Tier
4 1 (1.389%) Client/Server
4 1 (1.389%) Replication
4 1 (1.389%) Wiki
4 1 (1.389%) Data Conversion
4 1 (1.389%) Data Extraction
4 1 (1.389%) Taxonomies
4 1 (1.389%) Inversion of Control
4 1 (1.389%) Open Source
Operating Systems
1 3 (4.167%) Windows
2 2 (2.778%) Windows Server 2008
2 2 (2.778%) Windows 7
2 2 (2.778%) Linux
2 2 (2.778%) Windows Server 2003
2 2 (2.778%) UNIX
3 1 (1.389%) Android
Processes & Methodologies
1 10 (13.89%) Stakeholder Management
2 9 (12.50%) Project Management
2 9 (12.50%) SOA
3 8 (11.11%) Business Intelligence
4 5 (6.944%) Migration
5 4 (5.556%) Stakeholder Engagement
5 4 (5.556%) Business Analysis
5 4 (5.556%) Workflow
5 4 (5.556%) PRINCE2
6 3 (4.167%) E-Commerce
6 3 (4.167%) ITIL
6 3 (4.167%) RAD
6 3 (4.167%) Scrum
6 3 (4.167%) Data Migration
6 3 (4.167%) Time Management
6 3 (4.167%) Technical Architecture
6 3 (4.167%) Incident Management
6 3 (4.167%) Requirements Analysis
6 3 (4.167%) Change Control
7 2 (2.778%) Information Architecture
Programming Languages
1 10 (13.89%) C#
2 6 (8.333%) SQL
3 5 (6.944%) ABAP
4 4 (5.556%) Java
5 3 (4.167%) Perl
6 2 (2.778%) Apex Code
6 2 (2.778%) PHP
6 2 (2.778%) VB.NET
6 2 (2.778%) JavaScript
7 1 (1.389%) C++
Qualifications
1 6 (8.333%) Degree
2 3 (4.167%) ISEB
3 2 (2.778%) HP APS
3 2 (2.778%) PRINCE2 Practitioner
4 1 (1.389%) PRINCE2 Certification
4 1 (1.389%) ISEB Practitioner
4 1 (1.389%) ISTQB
Quality Assurance & Compliance
1 2 (2.778%) QA
1 2 (2.778%) SLA
Systems Management
1 2 (2.778%) HP Quality Center
Vendors
1 20 (27.78%) Microsoft
2 14 (19.44%) SAP
3 11 (15.28%) Oracle
4 10 (13.89%) Salesforce.com
5 4 (5.556%) HP
6 2 (2.778%) Pega
6 2 (2.778%) Cisco
6 2 (2.778%) Juniper
7 1 (1.389%) Chordiant
7 1 (1.389%) Siebel
7 1 (1.389%) Sage
7 1 (1.389%) CheckPoint
7 1 (1.389%) Lagan
7 1 (1.389%) Google
7 1 (1.389%) Eloqua
Suffolk
My Client is urgently looking for a Dynamics AX Consultant to train their HR team to use Dynamics AX 2012 - Based in Suffolk - £750 per day - Daily Contract...
Conspicuous
Rate: Up to £750 per day
Posted: 22 May 2013
Luton, South East
Requirements analysis to determine how these capabilities will be delivered (both systems and processes) Systems selection across property / facilities management, CRM, document management, ERP, data warehouse, integration and...
Hays Specialist Recruitment
Rate: £550.00 per day
Posted: 16 May 2013
Hertfordshire
Manage the roll out of new communications to customers to drive sales -Develop and manage CRM projects -Work closely with Creative and Trading teams to ensure activity is...
Intelligent People
Rate: £28000 - £30000 per annum + benefits
Posted: 21 May 2013