The table below looks at the statistics for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 51 53 67
Rank change year-on-year
+2 +14
Contract jobs citing CRM 109 80 79
As % of all contract IT jobs located in the East of England 3.55% 3.37% 2.59%
As % of the Processes & Methodologies category 4.59% 4.68% 3.72%
Number of daily rates quoted 72 47 42
Average daily rate
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of your Daily Rate
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£400 £375 £413
Average daily rate % change year-on-year
+6.66% -9.09%
90% offered a daily rate of more than £303 £246 £278
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 10 2 3
Average hourly rate £26.75 £14.38 £16.00
Average hourly rate % change year-on-year
+86.08% -10.15%
90% offered a hourly rate of more than £11.00 £12.88 £15.60
10% offered a hourly rate of more than £48.80 £15.88 £18.40
UK excluding London average hourly rate £19.96 £38.15 £16.50
% change year-on-year
-47.69% +131.21%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2376 1708 2125
As % of all contract IT jobs located in the East of England 77.32% 71.98% 69.63%
Number of daily rates quoted 1457 850 1103
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £525 £515 £460
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 145 126 211
Average hourly rate £27.50 £36.00 £32.50
Average hourly rate % change year-on-year
-23.61% +10.76%
90% offered a hourly rate of more than £13.00 £12.53 £15.00
10% offered a hourly rate of more than £46.60 £50.00 £41.90
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

CRM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the East of England

CRM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

CRM Daily Rate Trend in the East of England

CRM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 19 September 2014.

CRM Daily Rate Histogram in the East of England

CRM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

CRM Hourly Rate Trend in the East of England

CRM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 19 September 2014.

CRM Hourly Rate Histogram in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk +1 31 £400 +14.28% 5
Bedfordshire -5 22 £438 -2.77% 8
Essex +8 18 £450 -18.18% 7
Hertfordshire -20 16 £425 +13.33% 9
Cambridgeshire +6 13 £418 -4.57% 10
Norfolk -9 5 £325 -21.21% 6
CRM
England

CRM
Top 30 Related IT Skills in the East of England

For the 6 months to 19 September 2014, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 97 (43.11%) Dynamics CRM
2 77 (34.22%) .NET
3 76 (33.78%) Microsoft
4 70 (31.11%) C#
5 57 (25.33%) SQL Server
5 57 (25.33%) Agile Software Development
6 54 (24.00%) SQL
7 48 (21.33%) SQL Server Reporting Services
8 35 (15.56%) Windows
9 34 (15.11%) SAP
10 32 (14.22%) Web Services
11 30 (13.33%) SOAP
11 30 (13.33%) Salesforce.com
11 30 (13.33%) WCF
11 30 (13.33%) Workflow
12 29 (12.89%) MS Excel
13 28 (12.44%) SharePoint
14 27 (12.00%) ASP.NET
14 27 (12.00%) Oracle
15 25 (11.11%) E-Commerce
15 25 (11.11%) Marketing
16 23 (10.22%) XML
16 23 (10.22%) Microsoft Certification
17 22 (9.78%) MCITP
17 22 (9.78%) Finance
18 21 (9.33%) TDD
19 19 (8.44%) Migration
19 19 (8.44%) Degree
19 19 (8.44%) Security Cleared
19 19 (8.44%) MVVM

CRM
Top Related IT Skills in the East of England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 28 (12.44%) SharePoint
2 14 (6.22%) CMS
3 13 (5.78%) BizTalk Server
4 9 (4.00%) WebLogic
5 7 (3.11%) WordPress
6 6 (2.67%) SharePoint 2010
7 5 (2.22%) SharePoint 2013
8 4 (1.78%) IIS
8 4 (1.78%) MS Exchange
8 4 (1.78%) Apache
8 4 (1.78%) WebSphere
8 4 (1.78%) SugarCRM
9 2 (0.89%) Tomcat
9 2 (0.89%) SAS
9 2 (0.89%) Drupal
10 1 (0.44%) Sitecore CMS
10 1 (0.44%) K2 blackpearl
10 1 (0.44%) IBM Notes
Applications
1 29 (12.89%) MS Excel
2 6 (2.67%) MS Office
3 4 (1.78%) MS PowerPoint
4 3 (1.33%) Photoshop
5 1 (0.44%) MS Project
5 1 (0.44%) SPSS
Business Applications
1 97 (43.11%) Dynamics CRM
2 14 (6.22%) SAP SD
3 7 (3.11%) Oracle EBS
4 5 (2.22%) Oracle CRM
4 5 (2.22%) SAP CRM
5 4 (1.78%) Magento
6 2 (0.89%) Dynamics AX
6 2 (0.89%) Shopify
7 1 (0.44%) Dynamics GP
7 1 (0.44%) Dynamics NAV
7 1 (0.44%) SAP PM
7 1 (0.44%) SAP MM
Cloud Services
1 10 (4.44%) SaaS
2 3 (1.33%) Microsoft Azure
3 2 (0.89%) IBM SmartCloud
4 1 (0.44%) Force.com
4 1 (0.44%) Cloud Computing
Communications & Networking
1 3 (1.33%) Internet
2 1 (0.44%) Unified Communications
2 1 (0.44%) LAN
2 1 (0.44%) WAN
2 1 (0.44%) DHCP
2 1 (0.44%) TCP/IP
2 1 (0.44%) DNS
2 1 (0.44%) LDAP
2 1 (0.44%) SAN
2 1 (0.44%) Intranet
2 1 (0.44%) RFID
2 1 (0.44%) Wi-Fi
2 1 (0.44%) Firewall
Database & Business Intelligence
1 57 (25.33%) SQL Server
2 48 (21.33%) SQL Server Reporting Services
3 8 (3.56%) MySQL
3 8 (3.56%) Data Warehouse
4 6 (2.67%) SQL Server Integration Services
4 6 (2.67%) SQL Server 2008
5 4 (1.78%) Oracle Database
6 3 (1.33%) SQL Server Analysis Services
7 2 (0.89%) PostgreSQL
7 2 (0.89%) Relational Database
7 2 (0.89%) Business Intelligence Development Studio
7 2 (0.89%) SAP HANA
8 1 (0.44%) Base SAS
8 1 (0.44%) MongoDB
8 1 (0.44%) Oracle Reports
8 1 (0.44%) DB2
8 1 (0.44%) SAP BW
8 1 (0.44%) SAP BI
Development Applications
1 17 (7.56%) Team Foundation Server
2 2 (0.89%) Visual Studio
3 1 (0.44%) WebDriver
3 1 (0.44%) TestNG
3 1 (0.44%) MSTest
3 1 (0.44%) JIRA
3 1 (0.44%) Selenium
3 1 (0.44%) Dreamweaver
3 1 (0.44%) JUnit
General
1 25 (11.11%) Marketing
2 22 (9.78%) Finance
3 15 (6.67%) Retail
4 12 (5.33%) Advertising
5 8 (3.56%) Local Government
6 6 (2.67%) Telecoms
7 3 (1.33%) General Ledger
7 3 (1.33%) Banking
7 3 (1.33%) Back Office
8 2 (0.89%) Manufacturing
8 2 (0.89%) Billing
9 1 (0.44%) French Language
Job Titles
1 81 (36.00%) Developer
2 47 (20.89%) CRM Developer
3 40 (17.78%) Architect
4 39 (17.33%) Analyst
4 39 (17.33%) Dynamics CRM Developer
5 26 (11.56%) Solutions Architect
6 21 (9.33%) Project Manager
6 21 (9.33%) Consultant
7 17 (7.56%) Business Analyst
8 13 (5.78%) .NET Developer
8 13 (5.78%) Microsoft Developer
8 13 (5.78%) CRM Architect
9 12 (5.33%) CRM Solutions Architect
10 10 (4.44%) C# Developer
10 10 (4.44%) C# .NET Developer
11 9 (4.00%) CRM Consultant
12 7 (3.11%) Business Architect
12 7 (3.11%) Test Analyst
13 6 (2.67%) Web Developer
13 6 (2.67%) SAP Project Manager
Libraries, Frameworks & Software Standards
1 77 (34.22%) .NET
2 32 (14.22%) Web Services
3 30 (13.33%) SOAP
3 30 (13.33%) WCF
4 27 (12.00%) ASP.NET
5 23 (10.22%) XML
6 19 (8.44%) Reactive Extensions
6 19 (8.44%) Managed Extensibility Framework
7 17 (7.56%) Silverlight
8 15 (6.67%) HTML
9 13 (5.78%) EDI
10 11 (4.89%) CSS
11 8 (3.56%) jQuery
12 5 (2.22%) HTML5
12 5 (2.22%) WPF
13 4 (1.78%) Middleware
13 4 (1.78%) JSON
14 3 (1.33%) ASP.NET MVC
14 3 (1.33%) .NET Framework
15 2 (0.89%) Ajax
Miscellaneous
1 7 (3.11%) NHS
1 7 (3.11%) Management Information System
2 4 (1.78%) Mainframe
2 4 (1.78%) CMDB
2 4 (1.78%) Computer Science
2 4 (1.78%) Mobile App
3 3 (1.33%) Social Media
3 3 (1.33%) AS400
4 2 (0.89%) EPoS
4 2 (0.89%) Graphic Design
4 2 (0.89%) Mathematics
4 2 (0.89%) Data Protection Act
4 2 (0.89%) Enterprise Software
4 2 (0.89%) FMCG
4 2 (0.89%) Analytical Skills
5 1 (0.44%) User Experience
5 1 (0.44%) RIA
5 1 (0.44%) Tandem
5 1 (0.44%) Clustering
5 1 (0.44%) Replication
Operating Systems
1 35 (15.56%) Windows
2 5 (2.22%) Windows Server 2008
2 5 (2.22%) Windows Server 2003
3 4 (1.78%) MVS
3 4 (1.78%) Windows XP
4 3 (1.33%) Apple iOS
4 3 (1.33%) Linux
5 1 (0.44%) Android
5 1 (0.44%) Windows Server 2012
5 1 (0.44%) UNIX
Processes & Methodologies
1 57 (25.33%) Agile Software Development
2 30 (13.33%) Workflow
3 25 (11.11%) E-Commerce
4 21 (9.33%) TDD
5 19 (8.44%) Migration
5 19 (8.44%) MVVM
6 18 (8.00%) Data Migration
7 17 (7.56%) ITIL
8 15 (6.67%) Project Planning
9 14 (6.22%) Data Modelling
10 13 (5.78%) Business Intelligence
10 13 (5.78%) Stakeholder Management
10 13 (5.78%) Incident Management
11 12 (5.33%) Business Analysis
12 11 (4.89%) MVC
13 10 (4.44%) Technical Architecture
14 9 (4.00%) Digital Marketing
14 9 (4.00%) User Acceptance Testing
14 9 (4.00%) Test Scripting
14 9 (4.00%) BPR
Programming Languages
1 70 (31.11%) C#
2 54 (24.00%) SQL
3 17 (7.56%) JavaScript
4 13 (5.78%) ABAP
5 8 (3.56%) T-SQL
5 8 (3.56%) PHP
6 7 (3.11%) Java
7 5 (2.22%) PL/SQL
8 3 (1.33%) VB
9 2 (0.89%) C
9 2 (0.89%) Apex Code
10 1 (0.44%) PowerShell
10 1 (0.44%) PHP5
10 1 (0.44%) VBA
Qualifications
1 23 (10.22%) Microsoft Certification
2 22 (9.78%) MCITP
3 19 (8.44%) Degree
3 19 (8.44%) Security Cleared
4 10 (4.44%) SC Cleared
5 6 (2.67%) MCTS
6 2 (0.89%) ISEB
7 1 (0.44%) PRINCE2 Practitioner
7 1 (0.44%) ISTQB
7 1 (0.44%) CCNA
7 1 (0.44%) MCSE
7 1 (0.44%) MCP
7 1 (0.44%) Cisco Certification
7 1 (0.44%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (2.22%) ISO 9001
2 4 (1.78%) SLA
3 3 (1.33%) QA
4 2 (0.89%) ISO/IEC 27001
5 1 (0.44%) WCAG
System Software
1 6 (2.67%) Active Directory
2 3 (1.33%) Hyper-V
3 2 (0.89%) VMware Infrastructure
4 1 (0.44%) Terminal Services
Systems Management
1 3 (1.33%) EMC NetWorker
2 2 (0.89%) OpenView
2 2 (0.89%) HP SIM
Vendors
1 76 (33.78%) Microsoft
2 34 (15.11%) SAP
3 30 (13.33%) Salesforce.com
4 27 (12.00%) Oracle
5 8 (3.56%) IBM
5 8 (3.56%) Lagan
6 6 (2.67%) HP
7 5 (2.22%) Unica
8 4 (1.78%) Citrix
8 4 (1.78%) Cisco
8 4 (1.78%) Siebel
8 4 (1.78%) Neolane
9 3 (1.33%) EMC
10 2 (0.89%) CheckPoint
10 2 (0.89%) JD Edwards
10 2 (0.89%) JBoss
10 2 (0.89%) VMware
11 1 (0.44%) Sitecore
11 1 (0.44%) Facebook
11 1 (0.44%) Twitter
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