The table below looks at the statistics for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 64 52 60
Rank change year-on-year
-12 +8
Contract jobs citing CRM 79 75 84
As % of all contract IT jobs located in the East of England 2.76% 3.13% 2.90%
As % of the Processes & Methodologies category 3.61% 4.57% 4.30%
Number of daily rates quoted 50 43 52
Average daily rate
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of your Daily Rate
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£395 £375 £450
Average daily rate % change year-on-year
+5.33% -16.66%
90% offered a daily rate of more than £250 £193 £303
10% offered a daily rate of more than £590 £450 £538
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 5 2 1
Average hourly rate £48.50 £29.75 £25.00
Average hourly rate % change year-on-year
+63.02% +19.00%
UK excluding London average hourly rate £20.00 £22.84 £20.00
% change year-on-year
-12.41% +14.17%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2188 1640 1955
As % of all contract IT jobs located in the East of England 76.45% 68.39% 67.41%
Number of daily rates quoted 1410 890 1056
Average daily rate £420 £358 £400
Average daily rate % change year-on-year
+17.48% -10.62%
90% offered a daily rate of more than £271 £225 £250
10% offered a daily rate of more than £588 £475 £510
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 137 154 184
Average hourly rate £23.50 £36.00 £28.50
Average hourly rate % change year-on-year
-34.72% +26.31%
90% offered a hourly rate of more than £12.00 £14.00 £13.68
10% offered a hourly rate of more than £47.74 £45.00 £41.00
UK excluding London average hourly rate £25.00 £27.50 £30.00
% change year-on-year
-9.09% -8.33%

CRM
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the East of England

CRM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

CRM Daily Rate Trend in the East of England

CRM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 27 November 2014.

CRM Daily Rate Histogram in the East of England

CRM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

CRM Hourly Rate Trend in the East of England

CRM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 27 November 2014.

CRM Hourly Rate Histogram in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk -6 20 £370 +5.71% 8
Bedfordshire -1 16 £475 +7.95% 6
Hertfordshire -5 16 £450 +5.88% 10
Cambridgeshire -11 11 £425 +13.33% 21
Norfolk - 9 - -
Essex -21 7 £445 +31.85% 9
CRM
England

CRM
Top 30 Related IT Skills in the East of England

For the 6 months to 27 November 2014, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 90 (44.55%) Dynamics CRM
2 82 (40.59%) .NET
3 72 (35.64%) Microsoft
4 68 (33.66%) C#
5 65 (32.18%) Agile Software Development
6 54 (26.73%) SQL Server
7 51 (25.25%) SQL
8 39 (19.31%) Windows
9 38 (18.81%) SQL Server Reporting Services
10 33 (16.34%) Web Services
11 30 (14.85%) Workflow
11 30 (14.85%) SAP
11 30 (14.85%) ASP.NET
11 30 (14.85%) MS Excel
11 30 (14.85%) WCF
12 28 (13.86%) Oracle
12 28 (13.86%) SOAP
13 27 (13.37%) Salesforce.com
14 25 (12.38%) Finance
15 24 (11.88%) E-Commerce
16 23 (11.39%) SharePoint
16 23 (11.39%) XML
17 22 (10.89%) Microsoft Certification
17 22 (10.89%) TDD
18 20 (9.90%) MCITP
18 20 (9.90%) Security Cleared
19 19 (9.41%) MVVM
19 19 (9.41%) Reactive Extensions
19 19 (9.41%) Managed Extensibility Framework
20 18 (8.91%) Marketing

CRM
Top Related IT Skills in the East of England by Category

For the 6 months to 27 November 2014, IT contractor jobs across the East of England region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 23 (11.39%) SharePoint
2 16 (7.92%) BizTalk Server
3 10 (4.95%) CMS
4 8 (3.96%) WebLogic
5 7 (3.47%) SugarCRM
6 6 (2.97%) WordPress
7 5 (2.48%) SharePoint 2010
7 5 (2.48%) SharePoint 2013
7 5 (2.48%) IIS
7 5 (2.48%) MS Exchange
8 4 (1.98%) IBM Notes
8 4 (1.98%) Apache
9 2 (0.99%) WebSphere
10 1 (0.50%) K2 blackpearl
10 1 (0.50%) Sitecore CMS
10 1 (0.50%) Drupal
10 1 (0.50%) Exchange Server 2007
10 1 (0.50%) NetWeaver
Applications
1 30 (14.85%) MS Excel
2 6 (2.97%) MS Office
3 4 (1.98%) MS PowerPoint
4 3 (1.49%) Photoshop
5 1 (0.50%) MS Project
Business Applications
1 90 (44.55%) Dynamics CRM
2 10 (4.95%) SAP SD
3 8 (3.96%) Oracle EBS
4 5 (2.48%) SAP CRM
5 2 (0.99%) Oracle CRM
5 2 (0.99%) Dynamics AX
5 2 (0.99%) Shopify
5 2 (0.99%) Magento
6 1 (0.50%) SAP PP
6 1 (0.50%) Dynamics GP
6 1 (0.50%) SAP PM
Cloud Services
1 4 (1.98%) Microsoft Azure
2 3 (1.49%) SaaS
3 1 (0.50%) Amazon EC2
3 1 (0.50%) Amazon AWS
Communications & Networking
1 3 (1.49%) LDAP
1 3 (1.49%) DNS
1 3 (1.49%) DHCP
2 2 (0.99%) Internet
2 2 (0.99%) SAN
2 2 (0.99%) Firewall
2 2 (0.99%) TCP/IP
2 2 (0.99%) LAN
3 1 (0.50%) Unified Communications
3 1 (0.50%) WAN
3 1 (0.50%) HTTP
3 1 (0.50%) Wi-Fi
Database & Business Intelligence
1 54 (26.73%) SQL Server
2 38 (18.81%) SQL Server Reporting Services
3 7 (3.47%) Oracle Database
3 7 (3.47%) MySQL
3 7 (3.47%) Data Warehouse
4 5 (2.48%) SQL Server 2008
5 4 (1.98%) SQL Server Integration Services
6 3 (1.49%) SQL Server Analysis Services
7 2 (0.99%) PostgreSQL
7 2 (0.99%) Relational Database
7 2 (0.99%) Business Intelligence Development Studio
8 1 (0.50%) SAP HANA
8 1 (0.50%) SQL Server 2012
8 1 (0.50%) MongoDB
8 1 (0.50%) DB2
8 1 (0.50%) Oracle Reports
8 1 (0.50%) SAP BW
8 1 (0.50%) Sybase ASE
Development Applications
1 17 (8.42%) Team Foundation Server
2 3 (1.49%) MSTest
2 3 (1.49%) Selenium
3 2 (0.99%) SoapUI
4 1 (0.50%) TestNG
4 1 (0.50%) WebDriver
4 1 (0.50%) JUnit
4 1 (0.50%) Dreamweaver
4 1 (0.50%) MSI
General
1 25 (12.38%) Finance
2 18 (8.91%) Marketing
3 13 (6.44%) Advertising
4 11 (5.45%) Retail
5 8 (3.96%) Local Government
6 5 (2.48%) Telecoms
7 4 (1.98%) Banking
8 3 (1.49%) Aerospace
9 2 (0.99%) Legal
9 2 (0.99%) Manufacturing
10 1 (0.50%) Law
10 1 (0.50%) Back Office
10 1 (0.50%) Billing
10 1 (0.50%) Publishing
Job Titles
1 82 (40.59%) Developer
2 49 (24.26%) CRM Developer
3 43 (21.29%) Dynamics CRM Developer
4 32 (15.84%) Analyst
5 31 (15.35%) Architect
6 20 (9.90%) Solutions Architect
7 18 (8.91%) Consultant
8 16 (7.92%) Project Manager
9 13 (6.44%) Microsoft Developer
10 12 (5.94%) C# Developer
10 12 (5.94%) Test Analyst
11 10 (4.95%) .NET Developer
12 9 (4.46%) CRM Architect
13 8 (3.96%) Business Analyst
13 8 (3.96%) C# .NET Developer
14 7 (3.47%) CRM Consultant
15 6 (2.97%) Web Architect
15 6 (2.97%) Technical Architect
15 6 (2.97%) CRM Solutions Architect
16 5 (2.48%) Technical Design Architect
Libraries, Frameworks & Software Standards
1 82 (40.59%) .NET
2 33 (16.34%) Web Services
3 30 (14.85%) ASP.NET
3 30 (14.85%) WCF
4 28 (13.86%) SOAP
5 23 (11.39%) XML
6 19 (9.41%) Reactive Extensions
6 19 (9.41%) Managed Extensibility Framework
7 13 (6.44%) HTML
8 12 (5.94%) Silverlight
9 10 (4.95%) EDI
10 8 (3.96%) CSS
10 8 (3.96%) HTML5
11 7 (3.47%) jQuery
12 6 (2.97%) Middleware
13 3 (1.49%) WPF
13 3 (1.49%) .NET Framework
14 2 (0.99%) JSON
14 2 (0.99%) Ajax
14 2 (0.99%) COM
Miscellaneous
1 8 (3.96%) NHS
1 8 (3.96%) Management Information System
2 6 (2.97%) CMDB
3 4 (1.98%) Computer Science
3 4 (1.98%) EPoS
4 3 (1.49%) Analytical Skills
4 3 (1.49%) Mathematics
5 2 (0.99%) AS400
5 2 (0.99%) Clustering
5 2 (0.99%) Data Protection Act
5 2 (0.99%) Graphic Design
5 2 (0.99%) Mainframe
5 2 (0.99%) User Experience
5 2 (0.99%) FMCG
5 2 (0.99%) Mobile App
5 2 (0.99%) Enterprise Software
6 1 (0.50%) Visualisation
6 1 (0.50%) RIA
6 1 (0.50%) W3C
6 1 (0.50%) Tandem
Operating Systems
1 39 (19.31%) Windows
2 6 (2.97%) Windows Server 2003
2 6 (2.97%) Windows Server 2008
3 4 (1.98%) Windows XP
4 3 (1.49%) Linux
5 2 (0.99%) MVS
5 2 (0.99%) Red Hat Enterprise Linux
6 1 (0.50%) Windows Server 2012
6 1 (0.50%) Oracle Linux
6 1 (0.50%) Windows 7
6 1 (0.50%) CentOS
6 1 (0.50%) Mac OS X
Processes & Methodologies
1 65 (32.18%) Agile Software Development
2 30 (14.85%) Workflow
3 24 (11.88%) E-Commerce
4 22 (10.89%) TDD
5 19 (9.41%) MVVM
6 17 (8.42%) ITIL
7 16 (7.92%) Migration
8 15 (7.43%) Project Planning
8 15 (7.43%) Data Migration
9 14 (6.93%) Test Scripting
9 14 (6.93%) Data Modelling
10 13 (6.44%) User Acceptance Testing
11 11 (5.45%) MVC
11 11 (5.45%) Business Analysis
11 11 (5.45%) Technical Architecture
11 11 (5.45%) Incident Management
12 10 (4.95%) Web Development
12 10 (4.95%) Service Delivery
13 9 (4.46%) Campaign Management
14 8 (3.96%) SOA
Programming Languages
1 68 (33.66%) C#
2 51 (25.25%) SQL
3 16 (7.92%) JavaScript
4 10 (4.95%) ABAP
5 8 (3.96%) PL/SQL
6 5 (2.48%) PHP
7 4 (1.98%) Java
7 4 (1.98%) T-SQL
8 3 (1.49%) VB
8 3 (1.49%) C
9 2 (0.99%) VBA
10 1 (0.50%) PowerShell
10 1 (0.50%) PHP5
Qualifications
1 22 (10.89%) Microsoft Certification
2 20 (9.90%) MCITP
2 20 (9.90%) Security Cleared
3 17 (8.42%) Degree
4 10 (4.95%) SC Cleared
5 4 (1.98%) MCTS
6 1 (0.50%) MCSE
6 1 (0.50%) MCP
6 1 (0.50%) CCNA
6 1 (0.50%) CIMA
6 1 (0.50%) Cisco Certification
Quality Assurance & Compliance
1 8 (3.96%) ISO 9001
2 7 (3.47%) QA
3 6 (2.97%) SLA
4 2 (0.99%) ISO/IEC 27001
5 1 (0.50%) WCAG
System Software
1 5 (2.48%) Active Directory
2 4 (1.98%) Terminal Services
3 3 (1.49%) Hyper-V
3 3 (1.49%) VMware Infrastructure
4 1 (0.50%) VMware ESXi
4 1 (0.50%) Microsoft App-V
Systems Management
1 4 (1.98%) OpenView
2 2 (0.99%) Tivoli
2 2 (0.99%) HP SIM
3 1 (0.50%) EMC NetWorker
3 1 (0.50%) OpenView Configuration Management
Vendors
1 72 (35.64%) Microsoft
2 30 (14.85%) SAP
3 28 (13.86%) Oracle
4 27 (13.37%) Salesforce.com
5 9 (4.46%) IBM
5 9 (4.46%) Lagan
6 8 (3.96%) Unica
7 7 (3.47%) Neolane
7 7 (3.47%) HP
8 5 (2.48%) Citrix
9 4 (1.98%) VMware
9 4 (1.98%) Lotus
9 4 (1.98%) Siebel
10 3 (1.49%) Cisco
11 2 (0.99%) CheckPoint
12 1 (0.50%) Facebook
12 1 (0.50%) Twitter
12 1 (0.50%) CyberSource
12 1 (0.50%) DataCash
12 1 (0.50%) Sitecore
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