The table below looks at the statistics for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 26 38 47
Rank change year-on-year
+12 +9
Contract jobs citing CRM 147 135 124
As % of all contract IT jobs located in the East of England 5.82% 4.31% 3.89%
As % of the Processes & Methodologies category 7.34% 5.55% 4.91%
Number of daily rates quoted 106 92 86
Median daily rate £410 £399 £400
Median daily rate % change year-on-year
+2.75% -0.25%
90% offered a daily rate of more than £250 £225 £288
10% offered a daily rate of more than £525 £565 £525
UK excluding London median daily rate £400 £400 £400
Number of hourly rates quoted 6 4 7
Median hourly rate £45.75 £40.00 £11.00
Median hourly rate % change year-on-year
+14.37% +263.63%
UK excluding London median hourly rate £17.00 £20.00 £20.00
% change year-on-year
-15.00% -
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2002 2434 2523
As % of all contract IT jobs located in the East of England 79.29% 77.69% 79.24%
Number of daily rates quoted 1167 1465 1501
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £250 £265 £250
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 155 172 153
Median hourly rate £36.00 £31.50 £28.50
Median hourly rate % change year-on-year
+14.28% +10.52%
90% offered a hourly rate of more than £16.50 £12.00 £13.25
10% offered a hourly rate of more than £47.00 £50.00 £43.25
UK excluding London median hourly rate £30.00 £33.00 £25.75
% change year-on-year
-9.09% +28.15%

CRM
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the East of England

CRM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

CRM Daily Rate Trend in the East of England

CRM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 26 August 2016.

CRM Daily Rate Histogram in the East of England

CRM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

CRM Hourly Rate Trend in the East of England

CRM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 26 August 2016.

CRM Hourly Rate Histogram in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +31 41 £300 -22.07% 6
Cambridgeshire +32 33 £505 +20.59% 10
Suffolk 0 31 £425 -5.55% 4
Hertfordshire +22 26 £425 +21.42% 16
Bedfordshire -16 16 £425 +21.42% 4
Norfolk -10 4 £413 +65.00%
CRM
England

CRM
Top 30 Related IT Skills in the East of England

For the 6 months to 26 August 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for CRM.

1 110 (40.15%) Dynamics CRM
2 83 (30.29%) Microsoft
3 69 (25.18%) Agile Software Development
4 60 (21.90%) Oracle
5 59 (21.53%) SAP
6 52 (18.98%) SQL
7 51 (18.61%) ERP
7 51 (18.61%) Marketing
8 49 (17.88%) C#
9 44 (16.06%) Finance
10 42 (15.33%) Windows
10 42 (15.33%) Salesforce.com
11 41 (14.96%) Stakeholder Management
12 40 (14.60%) MS Excel
13 39 (14.23%) SharePoint
14 38 (13.87%) .NET
15 36 (13.14%) Analytics
15 36 (13.14%) Java
16 35 (12.77%) SQL Server
17 34 (12.41%) BizTalk Server
18 33 (12.04%) JavaScript
19 31 (11.31%) Retail
19 31 (11.31%) Web Development
20 30 (10.95%) Web Services
21 29 (10.58%) HTML
22 28 (10.22%) ITIL
23 26 (9.49%) PHP
23 26 (9.49%) SQL Server Reporting Services
23 26 (9.49%) Team Foundation Server
24 25 (9.12%) Project Management

CRM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (14.23%) SharePoint
2 34 (12.41%) BizTalk Server
3 14 (5.11%) Skype for Business
4 11 (4.01%) IIS
5 9 (3.28%) CMS
6 4 (1.46%) WebLogic
6 4 (1.46%) WebSphere
7 3 (1.09%) DNN
8 2 (0.73%) MQSeries
8 2 (0.73%) NetWeaver
8 2 (0.73%) NServiceBus
8 2 (0.73%) OpenStack
9 1 (0.36%) Apache
9 1 (0.36%) Drupal
9 1 (0.36%) Elasticsearch
9 1 (0.36%) Exchange Server 2010
9 1 (0.36%) JBoss
9 1 (0.36%) MS Exchange
9 1 (0.36%) nginx
9 1 (0.36%) Tomcat
Applications
1 40 (14.60%) MS Excel
2 10 (3.65%) MS Project
3 9 (3.28%) MS Visio
4 4 (1.46%) MS Office
5 3 (1.09%) MS PowerPoint
6 2 (0.73%) Spreadsheet
7 1 (0.36%) Adobe Creative Suite
Business Applications
1 110 (40.15%) Dynamics CRM
2 21 (7.66%) SAP CRM
3 16 (5.84%) SAP ERP
4 9 (3.28%) Salesforce.com CRM
5 5 (1.82%) BigMachines
6 4 (1.46%) Oracle EBS
7 3 (1.09%) Adobe Campaign
7 3 (1.09%) Oracle CRM
7 3 (1.09%) Oracle EBS R12
8 2 (0.73%) Sage 200
9 1 (0.36%) Dynamics AX
9 1 (0.36%) Maximo
9 1 (0.36%) Oracle Applications
9 1 (0.36%) Oracle iProcurement
9 1 (0.36%) Oracle Payables
9 1 (0.36%) Sage CRM
9 1 (0.36%) SAP CO
9 1 (0.36%) SAP FI/CO
9 1 (0.36%) SAP HCM
9 1 (0.36%) SAP Oil and Gas
Cloud Services
1 19 (6.93%) Microsoft Azure
2 17 (6.20%) Office 365
3 14 (5.11%) Yammer
4 12 (4.38%) SaaS
5 5 (1.82%) Amazon AWS
5 5 (1.82%) Force.com
6 3 (1.09%) Cloud Computing
6 3 (1.09%) Heroku
7 2 (0.73%) IaaS
7 2 (0.73%) PaaS
8 1 (0.36%) GitHub
Communications & Networking
1 22 (8.03%) Network Security
2 9 (3.28%) SMS
3 7 (2.55%) DNS
4 3 (1.09%) Internet
5 2 (0.73%) Cisco IPT
5 2 (0.73%) FTP
5 2 (0.73%) HTTP
5 2 (0.73%) HTTPS
5 2 (0.73%) PBX
5 2 (0.73%) VoIP
6 1 (0.36%) DHCP
6 1 (0.36%) Extranet
6 1 (0.36%) Firewall
6 1 (0.36%) VPN
Database & Business Intelligence
1 35 (12.77%) SQL Server
2 26 (9.49%) SQL Server Reporting Services
3 22 (8.03%) DB2
3 22 (8.03%) Hadoop
4 16 (5.84%) Big Data
5 8 (2.92%) SAP HANA
6 5 (1.82%) SQL Server 2008
7 4 (1.46%) BusinessObjects
7 4 (1.46%) MySQL
8 3 (1.09%) Data Warehouse
8 3 (1.09%) SQL Server Integration Services
9 2 (0.73%) Azure SQL Database
9 2 (0.73%) Data Mining
9 2 (0.73%) DataStage
9 2 (0.73%) Essbase
9 2 (0.73%) GIS
9 2 (0.73%) MS Access
9 2 (0.73%) SAP BW
10 1 (0.36%) Crystal Reports
10 1 (0.36%) PostgreSQL
Development Applications
1 26 (9.49%) Team Foundation Server
2 4 (1.46%) Dreamweaver
2 4 (1.46%) Subversion
3 2 (0.73%) Git (software)
3 2 (0.73%) Jenkins
3 2 (0.73%) TortoiseSVN
3 2 (0.73%) Visual Studio
4 1 (0.36%) Atlassian Bamboo
4 1 (0.36%) Gradle
4 1 (0.36%) HP UFT
4 1 (0.36%) JIRA
4 1 (0.36%) Mocha
4 1 (0.36%) NUnit
4 1 (0.36%) Selenium
4 1 (0.36%) SoapUI
4 1 (0.36%) WinRunner
4 1 (0.36%) Xcode
General
1 51 (18.61%) Marketing
2 44 (16.06%) Finance
3 31 (11.31%) Retail
4 7 (2.55%) Advertising
4 7 (2.55%) Automotive
4 7 (2.55%) Telecoms
5 6 (2.19%) Billing
6 4 (1.46%) Publishing
7 3 (1.09%) Pharmaceutical
8 2 (0.73%) Local Government
9 1 (0.36%) Back Office
9 1 (0.36%) Banking
9 1 (0.36%) Electronics
9 1 (0.36%) Legal
9 1 (0.36%) Manufacturing
Job Titles
1 77 (28.10%) Developer
2 41 (14.96%) Consultant
3 39 (14.23%) Analyst
4 38 (13.87%) CRM Developer
5 32 (11.68%) Architect
6 30 (10.95%) Project Manager
7 23 (8.39%) Business Analyst
8 22 (8.03%) CRM Consultant
9 19 (6.93%) Dynamics CRM Developer
10 18 (6.57%) Solutions Architect
11 14 (5.11%) CRM Analyst
11 14 (5.11%) CRM Architect
11 14 (5.11%) CRM Manager
12 13 (4.74%) CRM Project Manager
13 12 (4.38%) Microsoft Developer
14 11 (4.01%) .NET Developer
15 10 (3.65%) CRM Solutions Architect
15 10 (3.65%) Microsoft Consultant
15 10 (3.65%) Microsoft CRM Consultant
15 10 (3.65%) Technical Consultant
Libraries, Frameworks & Software Standards
1 38 (13.87%) .NET
2 30 (10.95%) Web Services
3 29 (10.58%) HTML
4 20 (7.30%) CSS
5 19 (6.93%) XML
6 18 (6.57%) Silverlight
6 18 (6.57%) SOAP
7 16 (5.84%) COM
7 16 (5.84%) WCF
8 12 (4.38%) ASP.NET
8 12 (4.38%) RESTful
9 9 (3.28%) Middleware
10 7 (2.55%) .NET Framework
10 7 (2.55%) jQuery
11 6 (2.19%) HTML5
11 6 (2.19%) JSON
12 5 (1.82%) AngularJS
12 5 (1.82%) CSS3
12 5 (1.82%) Entity Framework
12 5 (1.82%) Visualforce
Miscellaneous
1 22 (8.03%) Digital Media
1 22 (8.03%) Mainframe
1 22 (8.03%) Mobile App
2 11 (4.01%) Management Information System
3 10 (3.65%) Data Structures
3 10 (3.65%) Mathematics
3 10 (3.65%) User Experience
4 9 (3.28%) Enterprise Software
5 8 (2.92%) Analytical Skills
5 8 (2.92%) Client/Server
6 4 (1.46%) Data Centre
6 4 (1.46%) Social Media
7 3 (1.09%) Computer Science
7 3 (1.09%) RIA
8 2 (0.73%) Data Conversion
8 2 (0.73%) e-Learning
8 2 (0.73%) iPad
8 2 (0.73%) NHS
8 2 (0.73%) Smartphone
8 2 (0.73%) Video Conferencing
Operating Systems
1 42 (15.33%) Windows
2 14 (5.11%) Windows Vista
3 9 (3.28%) Android
3 9 (3.28%) Apple iOS
4 8 (2.92%) Windows 7
5 7 (2.55%) Windows Server 2003
6 1 (0.36%) Linux
6 1 (0.36%) Unix
6 1 (0.36%) Windows 10
6 1 (0.36%) Windows Server
6 1 (0.36%) Windows Server 2008
6 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 69 (25.18%) Agile Software Development
2 51 (18.61%) ERP
3 41 (14.96%) Stakeholder Management
4 36 (13.14%) Analytics
5 31 (11.31%) Web Development
6 28 (10.22%) ITIL
7 25 (9.12%) Project Management
8 24 (8.76%) Business Analysis
9 23 (8.39%) Business Intelligence
9 23 (8.39%) Migration
10 22 (8.03%) Data Analytics
11 21 (7.66%) Customer Analytics
12 20 (7.30%) Data Analysis
13 18 (6.57%) Scrum
13 18 (6.57%) TDD
14 17 (6.20%) Campaign Management
14 17 (6.20%) SOA
15 16 (5.84%) Data Management
15 16 (5.84%) User Stories
16 15 (5.47%) Service Management
Programming Languages
1 52 (18.98%) SQL
2 49 (17.88%) C#
3 36 (13.14%) Java
4 33 (12.04%) JavaScript
5 26 (9.49%) PHP
6 5 (1.82%) Apex Code
7 4 (1.46%) SOQL
8 3 (1.09%) C++
8 3 (1.09%) COBOL
8 3 (1.09%) T-SQL
9 2 (0.73%) Apple Swift
9 2 (0.73%) VB
10 1 (0.36%) Objective-C
10 1 (0.36%) PL/SQL
10 1 (0.36%) Shell Script
10 1 (0.36%) X++
10 1 (0.36%) XAML
Qualifications
1 22 (8.03%) Degree
2 12 (4.38%) Microsoft Certification
3 10 (3.65%) MCITP
4 6 (2.19%) Security Cleared
5 5 (1.82%) APMP
5 5 (1.82%) PRINCE2 Certification
5 5 (1.82%) PRINCE2 Practitioner
6 3 (1.09%) CISA
6 3 (1.09%) CISM
6 3 (1.09%) CISSP
7 2 (0.73%) BPSS Clearance
8 1 (0.36%) CEH
8 1 (0.36%) CHECK Team Leader
8 1 (0.36%) CHECK Team Member
8 1 (0.36%) Cisco Certification
8 1 (0.36%) CREST Certified
8 1 (0.36%) DV Cleared
8 1 (0.36%) GSEC
8 1 (0.36%) ITIL Certification
8 1 (0.36%) OSCP
Quality Assurance & Compliance
1 9 (3.28%) QA
2 5 (1.82%) Disclosure Scotland
3 4 (1.46%) Data Quality
3 4 (1.46%) SLA
4 3 (1.09%) 21 CFR Part 11
4 3 (1.09%) GxP
4 3 (1.09%) ISO/IEC 27001
5 2 (0.73%) Sarbanes-Oxley
6 1 (0.36%) ISO 9001
System Software
1 6 (2.19%) Virtual Desktop
1 6 (2.19%) VMware ESX
1 6 (2.19%) VMware Infrastructure
2 2 (0.73%) Active Directory
3 1 (0.36%) FreeRADIUS
3 1 (0.36%) vSphere
Systems Management
1 2 (0.73%) Cisco CUCM
1 2 (0.73%) Tivoli Storage Manager
2 1 (0.36%) Data Guard
2 1 (0.36%) Graphite
2 1 (0.36%) logstash
2 1 (0.36%) Nagios
2 1 (0.36%) Opscode Chef
2 1 (0.36%) Oracle RMAN
Vendors
1 83 (30.29%) Microsoft
2 60 (21.90%) Oracle
3 59 (21.53%) SAP
4 42 (15.33%) Salesforce.com
5 14 (5.11%) Infor
6 8 (2.92%) IBM
7 7 (2.55%) Siebel
7 7 (2.55%) VMware
8 6 (2.19%) Cisco
8 6 (2.19%) hybris
8 6 (2.19%) Pega
9 5 (1.82%) CheckPoint
10 3 (1.09%) Adobe
10 3 (1.09%) BEA
10 3 (1.09%) Chordiant
10 3 (1.09%) KANA
10 3 (1.09%) Sage
10 3 (1.09%) TIBCO
11 2 (0.73%) Ariba
11 2 (0.73%) Dell
Tring, Hertfordshire
APM Resources
Rate: From £550 to £550 per day
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Welwyn Garden City, Hertfordshire
The Bridge Ltd
Rate: From £425 to £450 per annum
Posted: Yesterday
Hertfordshire
Oscar
Rate: £300 - £400 per day
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Suffolk
Oscar
Rate: £200 - £250 per day
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