The table below looks at the statistics for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 1 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Mar 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / East of England
Rank 28 32 53
Rank change year-on-year
+4 +21
Contract jobs citing CRM 132 117 89
As % of all contract IT jobs located in the East of England 6.09% 4.86% 3.44%
As % of the Processes & Methodologies category 7.38% 6.09% 4.41%
Number of daily rates quoted 75 94 53
Median daily rate £370 £450 £465
Median daily rate % change year-on-year
-17.77% -3.22%
90% offered a daily rate of more than £254 £325 £300
10% offered a daily rate of more than £493 £525 £750
UK excluding London median daily rate £415 £400 £400
% change year-on-year
+3.75% -
Number of hourly rates quoted 8 1 0
Median hourly rate £30.00 £10.00 -
Median hourly rate % change year-on-year
+200.00% -
UK excluding London median hourly rate £24.50 £17.45 £28.50
% change year-on-year
+40.42% -38.78%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1788 1922 2018
As % of all contract IT jobs located in the East of England 82.43% 79.82% 77.95%
Number of daily rates quoted 1081 1145 1222
Median daily rate £426 £425 £400
Median daily rate % change year-on-year
+0.11% +6.25%
90% offered a daily rate of more than £275 £278 £250
10% offered a daily rate of more than £570 £588 £563
UK excluding London median daily rate £409 £400 £398
% change year-on-year
+2.25% +0.62%
Number of hourly rates quoted 96 155 147
Median hourly rate £41.00 £37.50 £24.50
Median hourly rate % change year-on-year
+9.33% +53.06%
90% offered a hourly rate of more than £17.50 £15.00 £12.00
10% offered a hourly rate of more than £52.00 £56.00 £42.50
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

CRM
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the East of England

CRM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

CRM Daily Rate Trend in the East of England

CRM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 1 March 2017.

CRM Daily Rate Histogram in the East of England

CRM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

CRM Hourly Rate Trend in the East of England

CRM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 1 March 2017.

CRM Hourly Rate Histogram in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 1 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +17 33 £300 -33.33% 7
Cambridgeshire +2 30 £375 -13.04% 2
Hertfordshire -4 26 £425 -5.55% 14
Bedfordshire +2 20 £375 -21.67% 7
Norfolk +10 15 £365 +5.79% 4
Suffolk -20 6 £491 +15.58% 2
CRM
England

CRM
Top 30 Related IT Skills in the East of England

For the 6 months to 1 March 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for CRM.

1 73 (33.18%) SQL
2 60 (27.27%) Microsoft
3 58 (26.36%) Dynamics CRM
4 57 (25.91%) Finance
5 55 (25.00%) Analytics
6 52 (23.64%) Oracle
7 48 (21.82%) Windows
8 46 (20.91%) JavaScript
9 45 (20.45%) SharePoint
10 44 (20.00%) Stakeholder Management
11 41 (18.64%) HTML
11 41 (18.64%) Java
12 40 (18.18%) MS Excel
13 39 (17.73%) Marketing
14 35 (15.91%) PHP
15 34 (15.45%) SAP
16 33 (15.00%) BizTalk Server
17 32 (14.55%) Adobe
18 31 (14.09%) B2C
18 31 (14.09%) Salesforce.com
18 31 (14.09%) Microsoft Azure
19 28 (12.73%) Agile Software Development
20 26 (11.82%) JSON
20 26 (11.82%) Unica
20 26 (11.82%) XML
20 26 (11.82%) Hadoop
21 25 (11.36%) CSS
22 24 (10.91%) MS Office
22 24 (10.91%) Adobe Campaign
23 23 (10.45%) ITIL

CRM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (20.45%) SharePoint
2 33 (15.00%) BizTalk Server
3 19 (8.64%) IIS
4 11 (5.00%) Skype for Business
5 9 (4.09%) CMS
6 4 (1.82%) WebSphere
7 3 (1.36%) Oracle SOA Suite
7 3 (1.36%) SAS
8 2 (0.91%) Adobe Experience Manager
9 1 (0.45%) Confluence
9 1 (0.45%) MS Exchange
9 1 (0.45%) NServiceBus
9 1 (0.45%) WebLogic
Applications
1 40 (18.18%) MS Excel
2 24 (10.91%) MS Office
3 5 (2.27%) MS PowerPoint
4 3 (1.36%) MS Visio
5 2 (0.91%) Adobe Illustrator
5 2 (0.91%) ImageReady
5 2 (0.91%) MS Project
5 2 (0.91%) Photoshop
6 1 (0.45%) Camtasia
Business Applications
1 58 (26.36%) Dynamics CRM
2 26 (11.82%) Unica
3 24 (10.91%) Adobe Campaign
4 10 (4.55%) Salesforce.com CRM
5 7 (3.18%) Payment Gateway
5 7 (3.18%) SAP CRM
5 7 (3.18%) SAP ERP
6 2 (0.91%) SAP Business One
6 2 (0.91%) SAP HCM
Cloud Services
1 31 (14.09%) Microsoft Azure
2 22 (10.00%) Office 365
3 11 (5.00%) Yammer
4 10 (4.55%) Adobe Analytics
5 7 (3.18%) SaaS
6 5 (2.27%) SuccessFactors
6 5 (2.27%) Veeva
7 4 (1.82%) Oracle CX
7 4 (1.82%) PaaS
8 2 (0.91%) Boomi
8 2 (0.91%) GitHub
9 1 (0.45%) AdWords
9 1 (0.45%) Amazon AWS
9 1 (0.45%) Azure Active Directory
9 1 (0.45%) Google Analytics
9 1 (0.45%) IBM Cloud
Communications & Networking
1 22 (10.00%) DNS
2 5 (2.27%) Internet
3 4 (1.82%) DWDM
3 4 (1.82%) Ethernet
4 3 (1.36%) Network Security
4 3 (1.36%) VoIP
4 3 (1.36%) Wi-Fi
5 2 (0.91%) SMS
6 1 (0.45%) HTTPS
Database & Business Intelligence
1 26 (11.82%) Hadoop
2 18 (8.18%) SQL Server
3 17 (7.73%) BusinessObjects
4 13 (5.91%) DB2
5 9 (4.09%) Big Data
6 3 (1.36%) SQL Server Integration Services
7 2 (0.91%) Data Warehouse
7 2 (0.91%) QlikView
7 2 (0.91%) SQL Server Reporting Services
8 1 (0.45%) Looker
8 1 (0.45%) MySQL
8 1 (0.45%) Power BI
8 1 (0.45%) Relational Database
8 1 (0.45%) SQL Server 2008
8 1 (0.45%) SQL Server Analysis Services
8 1 (0.45%) Star Schema
Development Applications
1 4 (1.82%) JIRA
2 2 (0.91%) Dreamweaver
2 2 (0.91%) Jenkins
2 2 (0.91%) JUnit
2 2 (0.91%) Team Foundation Server
2 2 (0.91%) Xcode
General
1 57 (25.91%) Finance
2 39 (17.73%) Marketing
3 20 (9.09%) Retail
4 10 (4.55%) Automotive
5 7 (3.18%) Telecoms
6 6 (2.73%) Manufacturing
7 4 (1.82%) Pharmaceutical
8 3 (1.36%) Advertising
8 3 (1.36%) Billing
8 3 (1.36%) Legal
9 2 (0.91%) Banking
10 1 (0.45%) Back Office
10 1 (0.45%) Dutch Language
10 1 (0.45%) French Language
10 1 (0.45%) General Ledger
10 1 (0.45%) German Language
10 1 (0.45%) Local Government
Job Titles
1 51 (23.18%) Developer
2 42 (19.09%) Analyst
3 36 (16.36%) Project Manager
4 30 (13.64%) Business Analyst
5 24 (10.91%) CRM Developer
6 19 (8.64%) Consultant
7 13 (5.91%) CRM Manager
8 12 (5.45%) Architect
8 12 (5.45%) Java Developer
8 12 (5.45%) Solutions Architect
9 11 (5.00%) CRM Consultant
9 11 (5.00%) Data Business Analyst
9 11 (5.00%) Digital Analyst
10 10 (4.55%) CRM Project Manager
10 10 (4.55%) Digital Business Analyst
10 10 (4.55%) Operations Engineer
10 10 (4.55%) Support Engineer
11 9 (4.09%) CRM Analyst
12 8 (3.64%) Data Insight Analyst
12 8 (3.64%) Insight Analyst
Libraries, Frameworks & Software Standards
1 41 (18.64%) HTML
2 26 (11.82%) JSON
2 26 (11.82%) XML
3 25 (11.36%) CSS
4 16 (7.27%) .NET
5 14 (6.36%) Web Services
6 11 (5.00%) COM
7 7 (3.18%) Silverlight
8 6 (2.73%) RESTful
9 4 (1.82%) SOAP
10 3 (1.36%) .NET Framework
10 3 (1.36%) ASP.NET
10 3 (1.36%) Cocoa
10 3 (1.36%) jQuery
10 3 (1.36%) Middleware
10 3 (1.36%) REST
11 2 (0.91%) Entity Framework
11 2 (0.91%) HTML5
11 2 (0.91%) iOS SDK
11 2 (0.91%) iPhone SDK
Miscellaneous
1 16 (7.27%) Mainframe
2 15 (6.82%) Mobile App
3 12 (5.45%) PMI
3 12 (5.45%) User Experience
4 8 (3.64%) Analytical Skills
5 7 (3.18%) Management Information System
6 5 (2.27%) Data Structures
6 5 (2.27%) e-Learning
6 5 (2.27%) Video Editing
7 3 (1.36%) Digital Media
8 2 (0.91%) Animation
8 2 (0.91%) DataPower
8 2 (0.91%) iPhone
9 1 (0.45%) Data Centre
9 1 (0.45%) Enterprise Software
9 1 (0.45%) Reference Data
9 1 (0.45%) RIA
Operating Systems
1 48 (21.82%) Windows
2 22 (10.00%) Unix
3 20 (9.09%) Windows 7
3 20 (9.09%) Windows Server 2003
4 10 (4.55%) Windows Vista
5 3 (1.36%) Apple iOS
6 1 (0.45%) Windows 10
6 1 (0.45%) Windows Phone
6 1 (0.45%) Windows Server
Processes & Methodologies
1 55 (25.00%) Analytics
2 44 (20.00%) Stakeholder Management
3 31 (14.09%) B2C
4 28 (12.73%) Agile Software Development
5 23 (10.45%) ITIL
6 22 (10.00%) Project Management
7 21 (9.55%) Business Analysis
8 19 (8.64%) Data Analytics
9 18 (8.18%) E-Commerce
9 18 (8.18%) ERP
9 18 (8.18%) Web Development
10 16 (7.27%) Customer Analytics
11 15 (6.82%) Business Intelligence
12 14 (6.36%) Data Analysis
12 14 (6.36%) Data Management
12 14 (6.36%) Risk Management
13 13 (5.91%) Document Management
14 12 (5.45%) Digital Marketing
14 12 (5.45%) Programme Management
15 11 (5.00%) Use Case
Programming Languages
1 73 (33.18%) SQL
2 46 (20.91%) JavaScript
3 41 (18.64%) Java
4 35 (15.91%) PHP
5 16 (7.27%) C#
6 3 (1.36%) Apple Swift
7 2 (0.91%) Apex Code
7 2 (0.91%) C
7 2 (0.91%) C++
7 2 (0.91%) Objective-C
8 1 (0.45%) PowerShell
8 1 (0.45%) XAML
Qualifications
1 15 (6.82%) Degree
2 13 (5.91%) PMI Certification
3 6 (2.73%) PRINCE2 Practitioner
4 4 (1.82%) BPSS Clearance
4 4 (1.82%) CISA
4 4 (1.82%) CISM
4 4 (1.82%) CISSP
5 3 (1.36%) PMP
6 2 (0.91%) ISEB
6 2 (0.91%) ISTQB
7 1 (0.45%) Security Cleared
Quality Assurance & Compliance
1 13 (5.91%) SLA
2 5 (2.27%) Disclosure Scotland
3 4 (1.82%) ISO/IEC 27001
3 4 (1.82%) QA
4 1 (0.45%) Data Quality
4 1 (0.45%) PMO
System Software
1 20 (9.09%) Virtual Desktop
1 20 (9.09%) VMware ESX
1 20 (9.09%) VMware Infrastructure
2 1 (0.45%) Active Directory
Systems Management
1 8 (3.64%) MOM
2 2 (0.91%) WebSphere Cast Iron
3 1 (0.45%) Oracle EDQ
3 1 (0.45%) SCCM
Vendors
1 60 (27.27%) Microsoft
2 52 (23.64%) Oracle
3 34 (15.45%) SAP
4 32 (14.55%) Adobe
5 31 (14.09%) Salesforce.com
6 20 (9.09%) Avaya
6 20 (9.09%) Epicor
6 20 (9.09%) VMware
7 15 (6.82%) IBM
8 11 (5.00%) CA Agile Central
8 11 (5.00%) Infor
9 5 (2.27%) Nokia
10 4 (1.82%) Ciena
10 4 (1.82%) Huawei
11 3 (1.36%) Nokia Networks
12 2 (0.91%) Dell
12 2 (0.91%) Sun
13 1 (0.45%) BEA
13 1 (0.45%) iManage
13 1 (0.45%) Tableau
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