The table below looks at the statistics for CRM skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 26 42 44
Rank change year-on-year
+16 +2
Contract jobs citing CRM 145 128 133
As % of all contract IT jobs located in the East of England 5.69% 4.11% 4.38%
As % of the Processes & Methodologies category 7.11% 5.21% 5.67%
Number of daily rates quoted 101 98 87
Median daily rate £425 £375 £400
Median daily rate % change year-on-year
+13.33% -6.25%
90% offered a daily rate of more than £253 £175 £275
10% offered a daily rate of more than £550 £491 £495
UK excluding London median daily rate £400 £400 £386
% change year-on-year
- +3.67%
Number of hourly rates quoted 7 0 8
Median hourly rate £45.50 - £20.50
90% offered a hourly rate of more than £26.50 - £11.00
10% offered a hourly rate of more than £46.20 - £41.95
UK excluding London median hourly rate £26.00 £22.00 £17.50
% change year-on-year
+18.18% +25.71%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2038 2458 2346
As % of all contract IT jobs located in the East of England 79.95% 78.91% 77.25%
Number of daily rates quoted 1186 1504 1368
Median daily rate £425 £388 £388
Median daily rate % change year-on-year
+9.67% -
90% offered a daily rate of more than £255 £260 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 160 166 159
Median hourly rate £35.75 £32.50 £29.00
Median hourly rate % change year-on-year
+10.00% +12.06%
90% offered a hourly rate of more than £16.50 £12.00 £14.00
10% offered a hourly rate of more than £46.50 £50.00 £41.95
UK excluding London median hourly rate £30.00 £30.00 £27.00
% change year-on-year
- +11.11%

CRM
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the East of England

CRM
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East of England region.

CRM Daily Rate Trend in the East of England

CRM
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 29 July 2016.

CRM Daily Rate Histogram in the East of England

CRM
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East of England region.

CRM Hourly Rate Trend in the East of England

CRM
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the East of England region over the 3 months to 29 July 2016.

CRM Hourly Rate Histogram in the East of England

CRM
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the East of England region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +26 37 £300 -24.52% 6
Suffolk +1 36 £425 -5.55% 5
Cambridgeshire +33 31 £500 +33.33% 12
Hertfordshire +31 29 £425 +21.42% 25
Bedfordshire -11 14 £475 +5.55% 10
Norfolk -26 2 - - 1
CRM
England

CRM
Top 30 Related IT Skills in the East of England

For the 6 months to 29 July 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for CRM.

1 111 (40.51%) Dynamics CRM
2 85 (31.02%) Agile Software Development
3 81 (29.56%) Microsoft
4 64 (23.36%) SAP
5 58 (21.17%) ERP
6 50 (18.25%) Salesforce.com
7 49 (17.88%) Oracle
8 48 (17.52%) Java
9 47 (17.15%) SQL
10 45 (16.42%) Marketing
11 44 (16.06%) C#
11 44 (16.06%) Finance
12 42 (15.33%) MS Excel
12 42 (15.33%) SharePoint
13 37 (13.50%) Windows
13 37 (13.50%) Web Services
14 35 (12.77%) BizTalk Server
14 35 (12.77%) Stakeholder Management
15 33 (12.04%) JavaScript
16 32 (11.68%) SQL Server
16 32 (11.68%) Web Development
17 31 (11.31%) Retail
17 31 (11.31%) .NET
18 30 (10.95%) Migration
18 30 (10.95%) Mobile App
19 29 (10.58%) Team Foundation Server
19 29 (10.58%) Analytics
20 28 (10.22%) PHP
21 27 (9.85%) HTML
22 25 (9.12%) ITIL

CRM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (15.33%) SharePoint
2 35 (12.77%) BizTalk Server
3 16 (5.84%) CMS
4 13 (4.74%) Skype for Business
5 11 (4.01%) IIS
6 5 (1.82%) WebLogic
7 4 (1.46%) WebSphere
8 3 (1.09%) DNN
9 2 (0.73%) MQSeries
9 2 (0.73%) NetWeaver
9 2 (0.73%) NServiceBus
9 2 (0.73%) OpenStack
9 2 (0.73%) SharePoint 2010
9 2 (0.73%) SharePoint 2013
10 1 (0.36%) Apache
10 1 (0.36%) Elasticsearch
10 1 (0.36%) JBoss
10 1 (0.36%) MS Exchange
10 1 (0.36%) Oracle Application Server
10 1 (0.36%) Tomcat
Applications
1 42 (15.33%) MS Excel
2 10 (3.65%) MS Project
2 10 (3.65%) MS Visio
3 5 (1.82%) MS Office
4 4 (1.46%) MS PowerPoint
5 2 (0.73%) Spreadsheet
6 1 (0.36%) Adobe Creative Suite
Business Applications
1 111 (40.51%) Dynamics CRM
2 21 (7.66%) SAP CRM
3 16 (5.84%) SAP ERP
4 8 (2.92%) Salesforce.com CRM
5 4 (1.46%) BigMachines
6 3 (1.09%) Adobe Campaign
6 3 (1.09%) Dynamics AX
6 3 (1.09%) Oracle CRM
6 3 (1.09%) Oracle EBS
7 2 (0.73%) Oracle EBS R12
8 1 (0.36%) Eloqua
8 1 (0.36%) Maximo
8 1 (0.36%) Oracle Applications
8 1 (0.36%) Oracle Payables
8 1 (0.36%) Sage 200
8 1 (0.36%) Sage CRM
8 1 (0.36%) SAP CO
8 1 (0.36%) SAP FI
8 1 (0.36%) SAP FI/CO
8 1 (0.36%) SAP HCM
Cloud Services
1 16 (5.84%) Office 365
2 15 (5.47%) Microsoft Azure
3 13 (4.74%) Yammer
4 12 (4.38%) Amazon AWS
4 12 (4.38%) Force.com
5 10 (3.65%) Heroku
6 8 (2.92%) SaaS
7 4 (1.46%) Cloud Computing
8 2 (0.73%) GitHub
8 2 (0.73%) IaaS
8 2 (0.73%) PaaS
Communications & Networking
1 22 (8.03%) Network Security
2 7 (2.55%) DNS
3 4 (1.46%) Firewall
4 3 (1.09%) Internet
4 3 (1.09%) SAN
4 3 (1.09%) SMS
5 2 (0.73%) Cisco IPT
5 2 (0.73%) FTP
5 2 (0.73%) HTTP
5 2 (0.73%) HTTPS
5 2 (0.73%) PBX
5 2 (0.73%) VoIP
6 1 (0.36%) DHCP
6 1 (0.36%) Extranet
6 1 (0.36%) VPN
Database & Business Intelligence
1 32 (11.68%) SQL Server
2 25 (9.12%) SQL Server Reporting Services
3 15 (5.47%) DB2
3 15 (5.47%) Hadoop
4 12 (4.38%) Big Data
5 10 (3.65%) Data Warehouse
6 5 (1.82%) SAP HANA
6 5 (1.82%) SQL Server 2008
7 4 (1.46%) MySQL
8 3 (1.09%) BusinessObjects
9 2 (0.73%) Data Mining
9 2 (0.73%) DataStage
9 2 (0.73%) Essbase
9 2 (0.73%) GIS
9 2 (0.73%) MS Access
9 2 (0.73%) SQL Server 2012
9 2 (0.73%) SQL Server Integration Services
10 1 (0.36%) Microsoft Power View
10 1 (0.36%) PostgreSQL
10 1 (0.36%) Relational Database
Development Applications
1 29 (10.58%) Team Foundation Server
2 4 (1.46%) Subversion
3 3 (1.09%) Visual Studio
4 2 (0.73%) Git (software)
4 2 (0.73%) Gradle
4 2 (0.73%) Jenkins
4 2 (0.73%) TortoiseSVN
5 1 (0.36%) Ant
5 1 (0.36%) Atlassian Bamboo
5 1 (0.36%) ClearCase
5 1 (0.36%) ClearQuest
5 1 (0.36%) ERwin
5 1 (0.36%) HP UFT
5 1 (0.36%) Maven
5 1 (0.36%) Mocha
5 1 (0.36%) MorphX
5 1 (0.36%) Oracle APEX
5 1 (0.36%) Selenium
5 1 (0.36%) SoapUI
5 1 (0.36%) WinRunner
General
1 45 (16.42%) Marketing
2 44 (16.06%) Finance
3 31 (11.31%) Retail
4 13 (4.74%) Telecoms
5 6 (2.19%) Automotive
6 4 (1.46%) Billing
6 4 (1.46%) Publishing
7 3 (1.09%) Advertising
7 3 (1.09%) Banking
7 3 (1.09%) Pharmaceutical
8 2 (0.73%) Local Government
9 1 (0.36%) Electronics
9 1 (0.36%) Law
9 1 (0.36%) Legal
9 1 (0.36%) Manufacturing
Job Titles
1 77 (28.10%) Developer
2 45 (16.42%) Consultant
3 42 (15.33%) Analyst
4 33 (12.04%) Architect
5 31 (11.31%) CRM Developer
6 27 (9.85%) Project Manager
7 25 (9.12%) Business Analyst
8 23 (8.39%) CRM Consultant
9 15 (5.47%) CRM Analyst
9 15 (5.47%) Dynamics CRM Developer
10 14 (5.11%) CRM Manager
11 13 (4.74%) CRM Project Manager
11 13 (4.74%) Microsoft CRM Consultant
12 12 (4.38%) CRM Business Analyst
12 12 (4.38%) Microsoft Consultant
12 12 (4.38%) Solutions Architect
13 11 (4.01%) .NET Developer
13 11 (4.01%) Salesforce.com Architect
13 11 (4.01%) Technical Architect
13 11 (4.01%) Technical Consultant
Libraries, Frameworks & Software Standards
1 37 (13.50%) Web Services
2 31 (11.31%) .NET
3 27 (9.85%) HTML
4 25 (9.12%) SOAP
5 22 (8.03%) COM
6 19 (6.93%) XML
7 18 (6.57%) CSS
7 18 (6.57%) RESTful
7 18 (6.57%) Silverlight
8 15 (5.47%) WCF
9 13 (4.74%) Visualforce
10 9 (3.28%) jQuery
11 8 (2.92%) ASP.NET
12 7 (2.55%) .NET Framework
12 7 (2.55%) HTML5
12 7 (2.55%) JSON
13 6 (2.19%) CSS3
13 6 (2.19%) Middleware
14 5 (1.82%) Entity Framework
14 5 (1.82%) J2EE
Miscellaneous
1 30 (10.95%) Mobile App
2 22 (8.03%) Digital Media
3 16 (5.84%) Enterprise Software
3 16 (5.84%) Mainframe
4 13 (4.74%) Data Structures
5 11 (4.01%) User Experience
6 8 (2.92%) Analytical Skills
6 8 (2.92%) Client/Server
6 8 (2.92%) Management Information System
7 5 (1.82%) Mathematics
8 4 (1.46%) Data Centre
8 4 (1.46%) Social Media
9 3 (1.09%) Computer Science
9 3 (1.09%) RIA
9 3 (1.09%) Statistics
10 2 (0.73%) e-Learning
10 2 (0.73%) iPad
10 2 (0.73%) NHS
10 2 (0.73%) Smartphone
10 2 (0.73%) Video Conferencing
Operating Systems
1 37 (13.50%) Windows
2 17 (6.20%) Apple iOS
3 16 (5.84%) Android
4 9 (3.28%) Windows Vista
5 8 (2.92%) Windows 7
6 7 (2.55%) Windows Server 2003
7 2 (0.73%) Linux
7 2 (0.73%) Windows Server
8 1 (0.36%) Solaris
8 1 (0.36%) Unix
8 1 (0.36%) Windows 10
8 1 (0.36%) Windows Server 2008
8 1 (0.36%) Windows Server 2012
Processes & Methodologies
1 85 (31.02%) Agile Software Development
2 58 (21.17%) ERP
3 35 (12.77%) Stakeholder Management
4 32 (11.68%) Web Development
5 30 (10.95%) Migration
6 29 (10.58%) Analytics
7 25 (9.12%) ITIL
8 22 (8.03%) Waterfall
9 21 (7.66%) Business Intelligence
9 21 (7.66%) Project Management
9 21 (7.66%) Use Case
10 20 (7.30%) Data Modelling
10 20 (7.30%) Scrum
11 19 (6.93%) Business Analysis
11 19 (6.93%) Data Migration
12 18 (6.57%) TDD
12 18 (6.57%) User Stories
13 16 (5.84%) Data Management
13 16 (5.84%) E-Commerce
14 15 (5.47%) Service Management
Programming Languages
1 48 (17.52%) Java
2 47 (17.15%) SQL
3 44 (16.06%) C#
4 33 (12.04%) JavaScript
5 28 (10.22%) PHP
6 13 (4.74%) Apex Code
7 11 (4.01%) SOQL
8 4 (1.46%) T-SQL
9 3 (1.09%) C++
9 3 (1.09%) COBOL
10 2 (0.73%) Apple Swift
10 2 (0.73%) VB
10 2 (0.73%) X++
11 1 (0.36%) C
11 1 (0.36%) Objective-C
11 1 (0.36%) PL/SQL
11 1 (0.36%) Shell Script
11 1 (0.36%) XAML
Qualifications
1 19 (6.93%) Degree
2 12 (4.38%) Microsoft Certification
2 12 (4.38%) Security Cleared
3 10 (3.65%) MCITP
4 5 (1.82%) APMP
4 5 (1.82%) PRINCE2 Certification
4 5 (1.82%) PRINCE2 Practitioner
5 2 (0.73%) BPSS Clearance
5 2 (0.73%) CISA
5 2 (0.73%) CISM
5 2 (0.73%) CISSP
6 1 (0.36%) CEH
6 1 (0.36%) CHECK Team Leader
6 1 (0.36%) CHECK Team Member
6 1 (0.36%) Cisco Certification
6 1 (0.36%) CREST Certified
6 1 (0.36%) DV Cleared
6 1 (0.36%) GSEC
6 1 (0.36%) ITIL Certification
6 1 (0.36%) OSCP
Quality Assurance & Compliance
1 8 (2.92%) QA
2 7 (2.55%) SLA
3 5 (1.82%) Data Quality
3 5 (1.82%) Disclosure Scotland
4 3 (1.09%) 21 CFR Part 11
4 3 (1.09%) GxP
5 2 (0.73%) ISO/IEC 27001
5 2 (0.73%) Sarbanes-Oxley
6 1 (0.36%) ISO 9001
System Software
1 6 (2.19%) Virtual Desktop
1 6 (2.19%) VMware ESX
1 6 (2.19%) VMware Infrastructure
2 1 (0.36%) Active Directory
2 1 (0.36%) Docker
2 1 (0.36%) FreeRADIUS
2 1 (0.36%) vSphere
Systems Management
1 2 (0.73%) Cisco CUCM
1 2 (0.73%) Tivoli Storage Manager
2 1 (0.36%) Data Guard
2 1 (0.36%) Graphite
2 1 (0.36%) logstash
2 1 (0.36%) Nagios
2 1 (0.36%) Opscode Chef
2 1 (0.36%) Oracle RMAN
Vendors
1 81 (29.56%) Microsoft
2 64 (23.36%) SAP
3 50 (18.25%) Salesforce.com
4 49 (17.88%) Oracle
5 15 (5.47%) Siebel
6 13 (4.74%) Infor
7 12 (4.38%) Pega
8 7 (2.55%) VMware
9 6 (2.19%) Cisco
9 6 (2.19%) hybris
10 5 (1.82%) CheckPoint
10 5 (1.82%) IBM
11 3 (1.09%) Adobe
11 3 (1.09%) BEA
11 3 (1.09%) Chordiant
11 3 (1.09%) JD Edwards
11 3 (1.09%) KANA
11 3 (1.09%) TIBCO
12 2 (0.73%) Ariba
12 2 (0.73%) Sage
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