Customer Service Contracts in Folkestone

Customer Service
Kent > Folkestone

The following table provides summary statistics for contract job vacancies advertised in Folkestone with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 5 2 5
Rank change year-on-year -3 +3 -3
Contract jobs citing Customer Service 2 1 1
As % of all contract jobs advertised in Folkestone 22.22% 50.00% 20.00%
As % of the Processes & Methodologies category 28.57% 100.00% 20.00%
Number of daily rates quoted 1 1 1
10th Percentile - - -
25th Percentile - £106 £133
Median daily rate (50th Percentile) £105 £113 £135
Median % change year-on-year -6.67% -16.67% +38.46%
75th Percentile - £119 £138
90th Percentile - - -
Kent median daily rate £165 £118 £150
% change year-on-year +40.43% -21.67% +7.14%

All Process and Methodology Skills
Folkestone

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Folkestone with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 7 1 5
As % of all contract IT jobs advertised in Folkestone 77.78% 50.00% 100.00%
Number of daily rates quoted 6 1 5
10th Percentile £278 - £136
25th Percentile £475 £106 -
Median daily rate (50th Percentile) £550 £113 £140
Median % change year-on-year +388.89% -19.64% +40.00%
75th Percentile - £119 -
90th Percentile - - £175
Kent median daily rate £423 £350 £433
% change year-on-year +20.71% -19.08% +15.33%

Customer Service
Job Vacancy Trend in Folkestone

Job postings citing Customer Service as a proportion of all IT jobs advertised in Folkestone.

Job vacancy trend for Customer Service in Folkestone

Customer Service
Contractor Daily Rate Trend in Folkestone

3-month moving average daily rate quoted in jobs citing Customer Service in Folkestone.

Daily rate trend for Customer Service in Folkestone

Customer Service
Contractor Hourly Rate Trend in Folkestone

3-month moving average hourly rates quoted in jobs citing Customer Service in Folkestone.

Hourly rate trend for Customer Service in Folkestone

Customer Service
Co-occurring Skills and Capabilities in Folkestone by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) Internet
General
1 2 (100.00%) Social Skills
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Service Analyst
1 2 (100.00%) Service Desk Analyst
Processes & Methodologies
1 2 (100.00%) Configuration Management
1 2 (100.00%) Software Testing
2 1 (50.00%) Problem-Solving
Qualifications
1 1 (50.00%) Degree