1st Line Support Contracts in Glasgow

First Line Support
Scotland > Glasgow

The median First Line Support daily rate in Glasgow is £169 according to job vacancies posted during the 6 months to 2 June 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 Jun 2024
Same period 2023 Same period 2022
Rank 62 81 81
Rank change year-on-year +19 0 -
Contract jobs requiring a 1st Line Support 10 6 3
As % of all contract jobs advertised in Glasgow 1.22% 0.66% 0.32%
As % of the Job Titles category 1.29% 0.70% 0.33%
Number of daily rates quoted 8 6 1
10th Percentile £151 - -
25th Percentile £156 - -
Median daily rate (50th Percentile) £169 £250 £150
Median % change year-on-year -32.50% +66.67% -
75th Percentile £175 - -
90th Percentile £176 - -
Scotland median daily rate £163 £250 £160
% change year-on-year -35.00% +56.25% +25.49%

All Contract IT Job Vacancies
Glasgow

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Glasgow with a recognized job title 776 860 899
% of contract IT jobs with a recognized job title 94.87% 95.13% 96.46%
Number of daily rates quoted 522 610 685
10th Percentile £257 £325 £213
25th Percentile £363 £410 £370
Median daily rate (50th Percentile) £450 £477 £450
Median % change year-on-year -5.66% +6.00% +8.43%
75th Percentile £566 £575 £538
90th Percentile £619 £688 £625
Scotland median daily rate £450 £475 £470
% change year-on-year -5.26% +1.06% +10.59%
Number of hourly rates quoted 37 21 18
10th Percentile £12.03 £12.13 £21.00
25th Percentile £16.00 £13.16 £23.77
Median hourly rate £40.94 £14.50 £37.43
Median % change year-on-year +182.34% -61.26% +113.15%
75th Percentile £53.75 £47.73 £43.36
90th Percentile £67.50 £60.55 £56.00
Scotland median hourly rate £19.50 £18.50 £37.43
% change year-on-year +5.41% -50.57% +37.36%

1st Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 1st Line Support in Glasgow

1st Line Support
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing 1st Line Support in Glasgow.

Daily rate trend for 1st Line Support in Glasgow

1st Line Support
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing 1st Line Support in Glasgow.

Hourly rate trend for 1st Line Support in Glasgow

1st Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 2 June 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring 1st Line Support in the job title.

1 6 (60.00%) Windows
2 5 (50.00%) Microsoft 365
2 5 (50.00%) Active Directory
2 5 (50.00%) Problem-Solving
2 5 (50.00%) Social Skills
2 5 (50.00%) Customer Service
3 4 (40.00%) Public Sector
3 4 (40.00%) Microsoft
4 3 (30.00%) ITIL
4 3 (30.00%) ServiceNow
4 3 (30.00%) Windows 10
4 3 (30.00%) Remote Desktop
5 2 (20.00%) Entra ID
5 2 (20.00%) HNC
5 2 (20.00%) SharePoint
5 2 (20.00%) Service Desk Management
6 1 (10.00%) Service Management

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SharePoint
Cloud Services
1 5 (50.00%) Microsoft 365
2 2 (20.00%) Entra ID
Communications & Networking
1 3 (30.00%) Remote Desktop
General
1 5 (50.00%) Social Skills
2 4 (40.00%) Public Sector
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows 10
Processes & Methodologies
1 5 (50.00%) Customer Service
1 5 (50.00%) Problem-Solving
2 3 (30.00%) ITIL
3 2 (20.00%) Service Desk Management
4 1 (10.00%) Service Management
Qualifications
1 2 (20.00%) HNC
System Software
1 5 (50.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) ServiceNow