The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 74 57 -
Rank change year-on-year
-17 -
Contract jobs requiring a 2nd Line Support Analyst 1 2 0
As % of all contract IT jobs located in Glasgow 0.111% 0.246% -
As % of the Job Titles category 0.119% 0.259% -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £173 £142 £175
% change year-on-year
+21.26% -18.71%
Number of hourly rates quoted 1 0 0
Average hourly rate £18.00 - -
UK excluding London average hourly rate £13.75 £16.50 £14.00
% change year-on-year
-16.66% +17.85%
All Job Titles
Glasgow
Contract IT job ads with a match in the
Job Titles category
839 772 724
As % of all contract IT jobs located in Glasgow 93.33% 94.84% 94.03%
Number of daily rates quoted 396 351 433
Average daily rate £338 £325 £350
Average daily rate % change year-on-year
+3.84% -7.14%
90% offered a daily rate of more than £225 £236 £260
10% offered a daily rate of more than £500 £450 £446
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 20 34 18
Average hourly rate £14.00 £16.00 £17.50
Average hourly rate % change year-on-year
-12.50% -8.57%
90% offered a hourly rate of more than £11.50 £9.50 £9.50
10% offered a hourly rate of more than £18.00 £30.41 £172.00
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
2nd Line Support Analyst
Scotland

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Glasgow region.

Glasgow 2nd Line Support Analyst Hourly Rate Trend

2nd Line Support Analyst
Top 11 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Glasgow region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
2 2 (66.67%) Active Directory
2 2 (66.67%) Citrix
2 2 (66.67%) ITIL
3 1 (33.33%) IBM Notes
3 1 (33.33%) Lotus
3 1 (33.33%) Microsoft
3 1 (33.33%) PDA
3 1 (33.33%) French Language

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Glasgow region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IBM Notes
Applications
1 3 (100.00%) MS Office
General
1 1 (33.33%) French Language
Miscellaneous
1 1 (33.33%) PDA
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows XP
Processes & Methodologies
1 2 (66.67%) ITIL
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Citrix
2 1 (33.33%) Lotus
2 1 (33.33%) Microsoft