The table below looks at the statistics for SLA skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 63 72 41
Rank change year-on-year
+9 -31
Contract jobs citing SLA 4 4 25
As % of all contract IT jobs located in Glasgow 0.46% 0.49% 3.19%
As % of the Quality Assurance & Compliance category 7.55% 11.43% 39.68%
Number of daily rates quoted 1 0 15
Average daily rate
Keep up to 90%
of your Daily Rate
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£300 - £275
UK excluding London average daily rate £295 £275 £300
% change year-on-year
+7.27% -8.33%
Number of hourly rates quoted 1 2 5
Average hourly rate £20.00 £18.00 £9.25
Average hourly rate % change year-on-year
+11.11% +94.59%
UK excluding London average hourly rate £15.77 £17.50 £15.50
% change year-on-year
-9.88% +12.90%
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Contract IT job ads with a match in the
Quality Assurance & Compliance category
53 35 63
As % of all contract IT jobs located in Glasgow 6.13% 4.28% 8.05%
Number of daily rates quoted 21 15 32
Average daily rate £388 £375 £328
Average daily rate % change year-on-year
+3.33% +14.50%
90% offered a daily rate of more than £325 £253 £175
10% offered a daily rate of more than £425 £448 £423
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1 2 5
Average hourly rate £20.00 £18.00 £9.25
Average hourly rate % change year-on-year
+11.11% +94.59%
UK excluding London average hourly rate £21.53 £20.75 £17.50
% change year-on-year
+3.73% +18.57%

SLA
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Glasgow region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Glasgow region.

SLA Daily Rate Trend in Glasgow

SLA
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Glasgow region.

SLA Hourly Rate Trend in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 July 2015, IT contractor jobs across the Glasgow region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 5 (55.56%) ITIL
2 4 (44.44%) Microsoft
2 4 (44.44%) Symantec
2 4 (44.44%) Norton AntiVirus
2 4 (44.44%) Service Management
3 3 (33.33%) Shell Script
3 3 (33.33%) MS Excel
3 3 (33.33%) SharePoint
3 3 (33.33%) E-Commerce
3 3 (33.33%) MS Exchange
3 3 (33.33%) ITSM
3 3 (33.33%) Management Information System
3 3 (33.33%) Incident Management
3 3 (33.33%) Exchange Server 2003
3 3 (33.33%) Exchange Server 2007
3 3 (33.33%) PowerShell
3 3 (33.33%) SaaS
3 3 (33.33%) ITIL V3
3 3 (33.33%) Continuous Improvement
3 3 (33.33%) Capacity Management
3 3 (33.33%) Symantec Enterprise Vault
3 3 (33.33%) MS Office
4 2 (22.22%) SC Cleared
4 2 (22.22%) Security Cleared
4 2 (22.22%) Procure-to-pay
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) Finance
5 1 (11.11%) Manufacturing
5 1 (11.11%) VMware
5 1 (11.11%) NetBackup

SLA
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 July 2015, IT contractor jobs across the Glasgow region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) SharePoint
1 3 (33.33%) MS Exchange
1 3 (33.33%) Exchange Server 2003
1 3 (33.33%) Exchange Server 2007
2 1 (11.11%) Exchange Server 2010
Applications
1 3 (33.33%) MS Office
1 3 (33.33%) MS Excel
Cloud Services
1 3 (33.33%) SaaS
Communications & Networking
1 1 (11.11%) Ethernet
1 1 (11.11%) SAN
1 1 (11.11%) IP Telephony
1 1 (11.11%) Fibre Channel
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) RDBMS
1 1 (11.11%) Oracle Exadata
1 1 (11.11%) Oracle Database
1 1 (11.11%) Relational Database
Development Applications
1 1 (11.11%) Ant
1 1 (11.11%) Hudson
General
1 2 (22.22%) Finance
2 1 (11.11%) Manufacturing
Job Titles
1 4 (44.44%) Administrator
2 3 (33.33%) Service Analyst
2 3 (33.33%) Analyst
2 3 (33.33%) Support Analyst
2 3 (33.33%) Service Desk Analyst
3 2 (22.22%) Exchange Administrator
4 1 (11.11%) 2nd Line Support Engineer
4 1 (11.11%) Team Leader
4 1 (11.11%) Technical Team Leader
4 1 (11.11%) Support Team Leader
4 1 (11.11%) Support Engineer
4 1 (11.11%) DBA
4 1 (11.11%) 2nd Line Support
4 1 (11.11%) Oracle DBA
Libraries, Frameworks & Software Standards
1 1 (11.11%) Middleware
1 1 (11.11%) Oracle Fusion
Miscellaneous
1 3 (33.33%) Management Information System
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) AIX
1 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Service Management
3 3 (33.33%) E-Commerce
3 3 (33.33%) Incident Management
3 3 (33.33%) ITIL V3
3 3 (33.33%) Continuous Improvement
3 3 (33.33%) Capacity Management
3 3 (33.33%) ITSM
4 2 (22.22%) Procure-to-pay
5 1 (11.11%) Mentoring
5 1 (11.11%) Coaching
5 1 (11.11%) E-Procurement
5 1 (11.11%) Programme Management
5 1 (11.11%) Performance Monitoring
5 1 (11.11%) Problem Management
5 1 (11.11%) User Acceptance Testing
5 1 (11.11%) Continuous Integration
5 1 (11.11%) Service Delivery
Programming Languages
1 3 (33.33%) Shell Script
1 3 (33.33%) PowerShell
Qualifications
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
2 1 (11.11%) ITIL Foundation Certificate
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) VMware Server
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) vSphere
Systems Management
1 4 (44.44%) Norton AntiVirus
2 3 (33.33%) Symantec Enterprise Vault
3 1 (11.11%) Oracle Enterprise Manager
3 1 (11.11%) NetBackup
3 1 (11.11%) WSUS
3 1 (11.11%) SCCM
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) Symantec
2 1 (11.11%) McAfee
2 1 (11.11%) VMware
2 1 (11.11%) EMC
2 1 (11.11%) Oracle
2 1 (11.11%) Cisco