The table below looks at the statistics for SLA skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 66 54 62
Rank change year-on-year
-12 +8
Contract jobs citing SLA 7 13 15
As % of all contract IT jobs located in Glasgow 0.78% 1.84% 1.58%
As % of the Quality Assurance & Compliance category 12.73% 31.71% 23.44%
Number of daily rates quoted 1 7 11
Average daily rate
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of your Daily Rate
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£158 £340 £300
Average daily rate % change year-on-year
-53.67% +13.33%
UK excluding London average daily rate £300 £300 £300
Number of hourly rates quoted 2 2 1
Average hourly rate £16.05 £15.25 £9.50
Average hourly rate % change year-on-year
+5.24% +60.52%
UK excluding London average hourly rate £16.00 £14.50 £11.88
% change year-on-year
+10.34% +22.10%
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Contract IT job ads with a match in the
Quality Assurance & Compliance category
55 41 64
As % of all contract IT jobs located in Glasgow 6.17% 5.82% 6.76%
Number of daily rates quoted 27 20 38
Average daily rate £375 £375 £275
Average daily rate % change year-on-year
- +36.36%
90% offered a daily rate of more than £269 £310 £250
10% offered a daily rate of more than £500 £400 £330
UK excluding London average daily rate £375 £365 £338
% change year-on-year
+2.73% +8.14%
Number of hourly rates quoted 4 2 1
Average hourly rate £32.50 £15.25 £9.50
Average hourly rate % change year-on-year
+113.11% +60.52%
UK excluding London average hourly rate £22.50 £20.06 £15.00
% change year-on-year
+12.14% +33.75%

SLA
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Glasgow region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Glasgow region.

SLA Daily Rate Trend in Glasgow

SLA
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Glasgow region.

SLA Hourly Rate Trend in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 May 2015, IT contractor jobs across the Glasgow region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 7 (50.00%) ITIL
1 7 (50.00%) Microsoft
2 5 (35.71%) Symantec
2 5 (35.71%) Norton AntiVirus
2 5 (35.71%) Security Cleared
3 4 (28.57%) Microsoft Certification
3 4 (28.57%) Windows
3 4 (28.57%) MS Office
3 4 (28.57%) MS Excel
3 4 (28.57%) SC Cleared
4 3 (21.43%) Exchange Server 2007
4 3 (21.43%) Incident Management
4 3 (21.43%) Exchange Server 2003
4 3 (21.43%) ITSM
4 3 (21.43%) Management Information System
4 3 (21.43%) Finance
4 3 (21.43%) Service Management
4 3 (21.43%) SharePoint
4 3 (21.43%) E-Commerce
4 3 (21.43%) MS Exchange
4 3 (21.43%) UNIX
4 3 (21.43%) Shell Script
4 3 (21.43%) PowerShell
4 3 (21.43%) SaaS
4 3 (21.43%) ITIL V3
4 3 (21.43%) Continuous Improvement
4 3 (21.43%) Capacity Management
4 3 (21.43%) Symantec Enterprise Vault
5 2 (14.29%) Procure-to-pay
5 2 (14.29%) Analytical Skills

SLA
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 May 2015, IT contractor jobs across the Glasgow region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) Exchange Server 2007
1 3 (21.43%) Exchange Server 2003
1 3 (21.43%) SharePoint
1 3 (21.43%) MS Exchange
2 1 (7.14%) Exchange Server 2010
Applications
1 4 (28.57%) MS Office
1 4 (28.57%) MS Excel
Business Applications
1 1 (7.14%) Dynamics CRM
Cloud Services
1 3 (21.43%) SaaS
Communications & Networking
1 2 (14.29%) SAN
2 1 (7.14%) 2G
2 1 (7.14%) IP Telephony
2 1 (7.14%) Ethernet
2 1 (7.14%) TCP/IP
2 1 (7.14%) 3G
2 1 (7.14%) Fibre Channel
2 1 (7.14%) 4G
2 1 (7.14%) NAS
Database & Business Intelligence
1 2 (14.29%) SQL Server
Development Applications
1 1 (7.14%) ClearCase
General
1 3 (21.43%) Finance
2 1 (7.14%) Manufacturing
Job Titles
1 5 (35.71%) Analyst
2 4 (28.57%) Support Analyst
3 3 (21.43%) Deskside Support
3 3 (21.43%) Service Analyst
3 3 (21.43%) Administrator
3 3 (21.43%) Service Desk Analyst
4 2 (14.29%) Exchange Administrator
4 2 (14.29%) 2nd Line Support
4 2 (14.29%) Desktop Support
5 1 (7.14%) Deskside Analyst
5 1 (7.14%) Radio Engineer
5 1 (7.14%) Applications Support Analyst
5 1 (7.14%) Support Engineer
5 1 (7.14%) Applications Support
5 1 (7.14%) 2nd Line Support Engineer
5 1 (7.14%) Designer
5 1 (7.14%) Senior Designer
Libraries, Frameworks & Software Standards
1 1 (7.14%) Software Packaging
Miscellaneous
1 3 (21.43%) Management Information System
2 2 (14.29%) Analytical Skills
2 2 (14.29%) CMDB
3 1 (7.14%) PDA
3 1 (7.14%) Blackberry
Operating Systems
1 4 (28.57%) Windows
2 3 (21.43%) UNIX
3 1 (7.14%) AIX
3 1 (7.14%) Linux
3 1 (7.14%) Windows XP
3 1 (7.14%) Windows Server 2008
3 1 (7.14%) Windows 7
Processes & Methodologies
1 7 (50.00%) ITIL
2 3 (21.43%) Incident Management
2 3 (21.43%) ITSM
2 3 (21.43%) Service Management
2 3 (21.43%) E-Commerce
2 3 (21.43%) ITIL V3
2 3 (21.43%) Continuous Improvement
2 3 (21.43%) Capacity Management
3 2 (14.29%) Procure-to-pay
3 2 (14.29%) Data Protection
4 1 (7.14%) Fault Management
4 1 (7.14%) Performance Management
4 1 (7.14%) E-Procurement
4 1 (7.14%) Workflow
4 1 (7.14%) Change Management
4 1 (7.14%) Programme Management
4 1 (7.14%) ETL
4 1 (7.14%) CRM
4 1 (7.14%) Project Management
4 1 (7.14%) Mentoring
Programming Languages
1 3 (21.43%) Shell Script
1 3 (21.43%) PowerShell
2 2 (14.29%) Java
2 2 (14.29%) SQL
Qualifications
1 5 (35.71%) Security Cleared
2 4 (28.57%) Microsoft Certification
2 4 (28.57%) SC Cleared
3 2 (14.29%) A+ Certification
3 2 (14.29%) MCSE
3 2 (14.29%) MCITP
System Software
1 1 (7.14%) VMware Server
1 1 (7.14%) Active Directory
1 1 (7.14%) VMware Infrastructure
1 1 (7.14%) vSphere
Systems Management
1 5 (35.71%) Norton AntiVirus
2 3 (21.43%) Symantec Enterprise Vault
3 1 (7.14%) SCCM
3 1 (7.14%) WSUS
3 1 (7.14%) NetBackup
Vendors
1 7 (50.00%) Microsoft
2 5 (35.71%) Symantec
3 1 (7.14%) VMware
3 1 (7.14%) Oracle
3 1 (7.14%) Cisco
3 1 (7.14%) EMC
3 1 (7.14%) Citrix
3 1 (7.14%) McAfee