SLA Contracts in Glasgow

Service Level Agreement (SLA)
Scotland > Glasgow

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 76 84 58
Rank change year-on-year +8 -26 +17
Contract jobs citing SLA 8 2 30
As % of all contract jobs advertised in Glasgow 0.91% 0.22% 2.96%
As % of the Quality Assurance & Compliance category 6.96% 1.22% 16.48%
Number of daily rates quoted 5 0 24
10th Percentile £217 - £125
25th Percentile £253 - £149
Median daily rate (50th Percentile) £263 - £210
Median % change year-on-year - - +49.64%
75th Percentile £388 - £409
90th Percentile £515 - £481
Scotland median daily rate £282 £170 £220
% change year-on-year +65.88% -22.73% -43.59%
Number of hourly rates quoted 1 0 0
Median hourly rate £16.00 - -
Scotland median hourly rate £17.36 - £18.13
% change year-on-year - - +57.61%

All Quality Assurance and Compliance Skills
Glasgow

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 115 164 182
As % of all contract IT jobs advertised in Glasgow 13.11% 17.92% 17.98%
Number of daily rates quoted 80 130 136
10th Percentile £206 £325 £193
25th Percentile £306 £410 £263
Median daily rate (50th Percentile) £444 £450 £425
Median % change year-on-year -1.44% +5.88% +6.25%
75th Percentile £500 £575 £523
90th Percentile £589 £650 £594
Scotland median daily rate £450 £475 £425
% change year-on-year -5.26% +11.76% +2.41%
Number of hourly rates quoted 3 1 5
10th Percentile - - -
25th Percentile - - £21.00
Median hourly rate £15.42 £47.73 £39.99
Median % change year-on-year -67.69% +19.35% +105.08%
75th Percentile £15.71 - £43.50
90th Percentile £15.88 - £46.20
Scotland median hourly rate £18.27 £47.73 £33.00
% change year-on-year -61.72% +44.64% +15.79%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing SLA in Glasgow.

Daily rate trend for SLA in Glasgow

SLA
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing SLA in Glasgow over the 6 months to 27 April 2024.

Daily rate histogram for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing SLA in Glasgow.

Hourly rate trend for SLA in Glasgow

SLA
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Microsoft Exchange
Applications
1 1 (12.50%) Microsoft Excel
1 1 (12.50%) Microsoft Office
Business Applications
1 1 (12.50%) assyst
Cloud Services
1 1 (12.50%) Microsoft 365
1 1 (12.50%) OneDrive
1 1 (12.50%) Power Automate
1 1 (12.50%) Power Platform
Communications & Networking
1 3 (37.50%) VoIP
Database & Business Intelligence
1 1 (12.50%) Power BI
Development Applications
1 4 (50.00%) JIRA
General
1 4 (50.00%) Social Skills
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Billing
2 1 (12.50%) Finance
2 1 (12.50%) Inclusion and Diversity
2 1 (12.50%) Marketing
2 1 (12.50%) Organisational Skills
2 1 (12.50%) Public Sector
Job Titles
1 3 (37.50%) Voice Engineer
1 3 (37.50%) VoIP Engineer
2 2 (25.00%) Analyst
2 2 (25.00%) Voice Specialist
2 2 (25.00%) VoIP Specialist
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) 2nd Line Support Analyst
3 1 (12.50%) Automation Analyst
3 1 (12.50%) Consultant
3 1 (12.50%) Data Insight Analyst
3 1 (12.50%) Insight Analyst
3 1 (12.50%) Insight Data Analyst
3 1 (12.50%) IT Analyst
3 1 (12.50%) IT Support
3 1 (12.50%) Management Consultant
3 1 (12.50%) Resource Analyst
3 1 (12.50%) Resource Planner
3 1 (12.50%) Service Management Consultant
3 1 (12.50%) ServiceNow Consultant
3 1 (12.50%) Support Analyst
Miscellaneous
1 2 (25.00%) Private Cloud
2 1 (12.50%) Management Information System
Operating Systems
1 1 (12.50%) Android
1 1 (12.50%) Windows
1 1 (12.50%) Windows 10
1 1 (12.50%) Windows Server 2016
Processes & Methodologies
1 4 (50.00%) Roadmaps
2 3 (37.50%) ITIL
2 3 (37.50%) Service Delivery
2 3 (37.50%) Service Management
3 2 (25.00%) Agile
3 2 (25.00%) Coaching
3 2 (25.00%) Customer Requirements
3 2 (25.00%) ITSM
3 2 (25.00%) Proactive Monitoring
3 2 (25.00%) Process Management
3 2 (25.00%) Product Management
3 2 (25.00%) Product Roadmap
3 2 (25.00%) Requirements Gathering
4 1 (12.50%) Business Transformation
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Customer Service
4 1 (12.50%) Knowledge Transfer
4 1 (12.50%) Line Management
4 1 (12.50%) Order Management
4 1 (12.50%) People Management
Qualifications
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) Accessibility
1 2 (25.00%) QA
System Software
1 1 (12.50%) Active Directory
Systems Management
1 1 (12.50%) SCCM
Vendors
1 3 (37.50%) Microsoft
2 2 (25.00%) ServiceNow
3 1 (12.50%) IFS