The table below looks at the statistics for Service Management skills in IT contracts advertised for the Guildford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 20 22 30
Rank change year-on-year
+2 +8
Contract jobs citing Service Management 5 7 2
As % of all contract IT jobs located in Guildford 3.52% 3.41% 0.92%
As % of the Processes & Methodologies category 3.97% 4.14% 1.14%
Number of daily rates quoted 0 3 0
Average daily rate - £240 -
UK excluding London average daily rate £400 £365 £350
% change year-on-year
+9.58% +4.28%
Number of hourly rates quoted 3 0 1
Average hourly rate £12.43 - £14.21
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Guildford region.

Processes & Methodologies Category
Guildford
Contract IT job ads with a match in the
Processes & Methodologies category
126 169 175
As % of all contract IT jobs located in Guildford 88.73% 82.44% 80.65%
Number of daily rates quoted 78 104 81
Average daily rate £400 £363 £370
Average daily rate % change year-on-year
+10.34% -2.02%
90% offered a daily rate of more than £221 £220 £272
10% offered a daily rate of more than £510 £500 £475
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 16 6 7
Average hourly rate £25.00 £18.90 £33.50
Average hourly rate % change year-on-year
+32.27% -43.58%
90% offered a hourly rate of more than £12.46 £15.75 £13.78
10% offered a hourly rate of more than £47.50 £39.00 £165.00
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Guildford

Service Management
Daily Rate Trend in Guildford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Guildford region.

Service Management Daily Rate Trend in Guildford

Service Management
Hourly Rate Trend in Guildford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Guildford region.

Service Management Hourly Rate Trend in Guildford

Service Management
Top 24 Related IT Skills in Guildford

For the 6 months to 29 April 2016, IT contractor jobs across the Guildford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 5 (71.43%) ITIL
1 5 (71.43%) Windows
2 4 (57.14%) A+ Certification
3 3 (42.86%) Microsoft
4 2 (28.57%) Active Directory
4 2 (28.57%) Ethernet
4 2 (28.57%) MS Excel
4 2 (28.57%) HNC
4 2 (28.57%) Ericsson
4 2 (28.57%) Nokia
4 2 (28.57%) Apple
4 2 (28.57%) NHS
4 2 (28.57%) Intranet
4 2 (28.57%) ZENworks
4 2 (28.57%) NEC
4 2 (28.57%) Telecoms
4 2 (28.57%) Degree
4 2 (28.57%) SCCM
4 2 (28.57%) Apple iOS
4 2 (28.57%) High Availability
5 1 (14.29%) Windows 7
5 1 (14.29%) Analytical Skills
5 1 (14.29%) Windows XP
5 1 (14.29%) MS Office

Service Management
Top Related IT Skills in Guildford by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Guildford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 2 (28.57%) Ethernet
1 2 (28.57%) Intranet
General
1 2 (28.57%) Telecoms
Job Titles
1 2 (28.57%) 1st Line Support
1 2 (28.57%) 1st Line Support Technician
1 2 (28.57%) Access Transmission Engineer
1 2 (28.57%) Help Desk Engineer
1 2 (28.57%) Service Desk Support
1 2 (28.57%) Service Desk Technician
1 2 (28.57%) Support Technician
1 2 (28.57%) Telecoms Engineer
1 2 (28.57%) Transmission Engineer
2 1 (14.29%) 1st/2nd Line Support
2 1 (14.29%) 1st/2nd Line Support Analyst
2 1 (14.29%) 2nd Line Support
2 1 (14.29%) 2nd Line Support Analyst
2 1 (14.29%) Analyst
2 1 (14.29%) Support Analyst
Miscellaneous
1 2 (28.57%) NHS
2 1 (14.29%) Analytical Skills
Operating Systems
1 5 (71.43%) Windows
2 2 (28.57%) Apple iOS
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows XP
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) High Availability
Qualifications
1 4 (57.14%) A+ Certification
2 2 (28.57%) Degree
2 2 (28.57%) HNC
System Software
1 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) SCCM
1 2 (28.57%) ZENworks
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Apple
2 2 (28.57%) Ericsson
2 2 (28.57%) NEC
2 2 (28.57%) Nokia