The table below looks at the statistics for Service Management skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Service Management
Rank 53 69 74
Rank change year-on-year
+16 +5
Permanent jobs citing Service Management 25 18 16
As % of all permanent IT jobs located in Guildford 3.39% 1.92% 1.77%
As % of the Processes & Methodologies category 4.38% 2.36% 2.21%
Number of salaries quoted 20 17 13
Average salary £26,500 £60,000 £45,000
Average salary % change year-on-year
-55.83% +33.33%
90% offered a salary of more than £19,500 £38,000 £21,500
10% offered a salary of more than £42,750 £80,400 £63,000
UK excluding London average salary £45,000 £47,500 £44,000
% change year-on-year
-5.26% +7.95%
Service Management
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Guildford region.

Processes & Methodologies Category
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
571 763 724
As % of all permanent IT jobs located in Guildford 77.37% 81.34% 80.00%
Number of salaries quoted 524 644 574
Average salary £45,000 £47,500 £42,000
Average salary % change year-on-year
-5.26% +13.09%
90% offered a salary of more than £27,000 £32,500 £27,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Guildford

Service Management
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Guildford region.

Service Management Salary Trend in Guildford

Service Management
Salary Histogram in Guildford

This chart provides a salary histogram for IT jobs citing Service Management across the Guildford region over the 3 months to 4 May 2015.

Service Management Salary Histogram in Guildford

Service Management
Top 30 Related IT Skills in Guildford

For the 6 months to 4 May 2015, IT jobs across the Guildford region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 43 (91.49%) ITIL
2 17 (36.17%) Service Delivery
2 17 (36.17%) ITSM
3 15 (31.91%) SQL
4 14 (29.79%) Windows
4 14 (29.79%) Cisco
5 13 (27.66%) FrontRange
6 12 (25.53%) SQL Server
7 11 (23.40%) Dell
7 11 (23.40%) Citrix
7 11 (23.40%) Management Information System
7 11 (23.40%) Workflow Management
7 11 (23.40%) Workflow
7 11 (23.40%) VMware
8 10 (21.28%) Incident Management
8 10 (21.28%) ITIL Certification
9 9 (19.15%) LANDesk
10 8 (17.02%) SLA
10 8 (17.02%) ServiceNow
11 7 (14.89%) HP
11 7 (14.89%) Change Management
12 6 (12.77%) Remedy
12 6 (12.77%) PRINCE2
12 6 (12.77%) Remedy ITSM
12 6 (12.77%) assyst
12 6 (12.77%) PRINCE2 Practitioner
12 6 (12.77%) Continuous Improvement
13 5 (10.64%) VMware Infrastructure
14 4 (8.51%) Risk Management
14 4 (8.51%) Microsoft

Service Management
Top Related IT Skills in Guildford by Category

For the 6 months to 4 May 2015, IT jobs across the Guildford region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.26%) IBM Notes
1 2 (4.26%) SharePoint
Applications
1 4 (8.51%) MS Excel
Business Applications
1 6 (12.77%) Remedy ITSM
1 6 (12.77%) assyst
Cloud Services
1 2 (4.26%) SaaS
1 2 (4.26%) PaaS
2 1 (2.13%) Cloud Computing
Communications & Networking
1 3 (6.38%) FWSM
1 3 (6.38%) Wireless
1 3 (6.38%) IPsec
1 3 (6.38%) Intranet
1 3 (6.38%) SAN
1 3 (6.38%) LAN
1 3 (6.38%) VoIP
1 3 (6.38%) WLAN
1 3 (6.38%) WAN
1 3 (6.38%) VPN
1 3 (6.38%) SSL
1 3 (6.38%) Firewall
1 3 (6.38%) Cisco ASA
1 3 (6.38%) Network Security
2 1 (2.13%) Broadband
Database & Business Intelligence
1 12 (25.53%) SQL Server
2 2 (4.26%) MySQL
3 1 (2.13%) SQL Server Reporting Services
General
1 3 (6.38%) Manufacturing
2 1 (2.13%) Telecoms
2 1 (2.13%) Marketing
Job Titles
1 16 (34.04%) Analyst
2 15 (31.91%) Service Manager
2 15 (31.91%) Services Delivery Manager
2 15 (31.91%) Delivery Manager
3 10 (21.28%) Support Analyst
4 8 (17.02%) IT Services Manager
4 8 (17.02%) IT Services Delivery Manager
5 7 (14.89%) Applications Support
6 6 (12.77%) Administrator
6 6 (12.77%) Systems Administrator
6 6 (12.77%) Applications Support Analyst
7 4 (8.51%) Systems Support Analyst
7 4 (8.51%) Systems Analyst
7 4 (8.51%) Project Manager
7 4 (8.51%) Systems Support
8 3 (6.38%) Network Engineer
8 3 (6.38%) Service Analyst
8 3 (6.38%) Service Desk Analyst
8 3 (6.38%) IT Project Manager
9 2 (4.26%) Systems Developer
Libraries, Frameworks & Software Standards
1 2 (4.26%) CSS
1 2 (4.26%) Web Services
1 2 (4.26%) XML
1 2 (4.26%) .NET
1 2 (4.26%) HTML
Miscellaneous
1 11 (23.40%) Management Information System
2 3 (6.38%) Video Conferencing
2 3 (6.38%) Life Science
3 1 (2.13%) CESG
3 1 (2.13%) CESG CLAS
3 1 (2.13%) RMADS
Operating Systems
1 14 (29.79%) Windows
2 3 (6.38%) Apple iOS
Processes & Methodologies
1 43 (91.49%) ITIL
2 17 (36.17%) Service Delivery
2 17 (36.17%) ITSM
3 11 (23.40%) Workflow Management
3 11 (23.40%) Workflow
4 10 (21.28%) Incident Management
5 7 (14.89%) Change Management
6 6 (12.77%) PRINCE2
6 6 (12.77%) Continuous Improvement
7 4 (8.51%) Risk Management
7 4 (8.51%) Project Management
8 3 (6.38%) Software Delivery
8 3 (6.38%) Server Monitoring
8 3 (6.38%) Vulnerability Assessment
8 3 (6.38%) Problem Management
9 2 (4.26%) Information Governance
10 1 (2.13%) User Stories
10 1 (2.13%) Cyber Security
10 1 (2.13%) Performance Monitoring
10 1 (2.13%) E-business
Programming Languages
1 15 (31.91%) SQL
2 2 (4.26%) C#
2 2 (4.26%) C++
2 2 (4.26%) Java
2 2 (4.26%) JavaScript
Qualifications
1 10 (21.28%) ITIL Certification
2 6 (12.77%) PRINCE2 Practitioner
3 4 (8.51%) Security Cleared
4 3 (6.38%) Cisco Certification
4 3 (6.38%) A+ Certification
4 3 (6.38%) CCNP
4 3 (6.38%) SC Cleared
5 1 (2.13%) CISSP
Quality Assurance & Compliance
1 8 (17.02%) SLA
2 2 (4.26%) ISO/IEC 27001
3 1 (2.13%) QA
System Software
1 5 (10.64%) VMware Infrastructure
2 3 (6.38%) Active Directory
Systems Management
1 3 (6.38%) ZENworks
1 3 (6.38%) SCCM
2 1 (2.13%) Unicenter
Vendors
1 14 (29.79%) Cisco
2 13 (27.66%) FrontRange
3 11 (23.40%) Dell
3 11 (23.40%) Citrix
3 11 (23.40%) VMware
4 9 (19.15%) LANDesk
5 8 (17.02%) ServiceNow
6 7 (14.89%) HP
7 6 (12.77%) Remedy
8 4 (8.51%) Microsoft
9 3 (6.38%) Siemens
9 3 (6.38%) Apple
9 3 (6.38%) Polycom
10 2 (4.26%) Oracle
10 2 (4.26%) JD Edwards
10 2 (4.26%) Salesforce.com
10 2 (4.26%) Lotus
Ripley, Woking, Guildford, London
Brightred Resourcing
Salary: £50,000 - £70,000 per year
Posted: 24 days ago