The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Management
Rank 67 48 51
Rank change year-on-year
-19 +3
Contract jobs citing Service Management 30 40 44
As % of all contract IT jobs located in Surrey 2.32% 3.13% 3.11%
As % of the Processes & Methodologies category 2.86% 4.06% 3.94%
Number of daily rates quoted 23 12 32
Median daily rate £400 £463 £361
Median daily rate % change year-on-year
-13.51% +28.02%
90% offered a daily rate of more than £150 £222 £269
10% offered a daily rate of more than £545 £669 £484
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 2 1 2
Median hourly rate £14.90 £12.45 £25.86
Median hourly rate % change year-on-year
+19.74% -51.86%
90% offered a hourly rate of more than £12.92 £12.45 £16.54
10% offered a hourly rate of more than £16.88 £12.45 £35.17
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1048 985 1116
As % of all contract IT jobs located in Surrey 80.99% 77.07% 78.81%
Number of daily rates quoted 694 538 639
Median daily rate £425 £400 £384
Median daily rate % change year-on-year
+6.25% +4.23%
90% offered a daily rate of more than £322 £279 £275
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 70 36 57
Median hourly rate £40.00 £40.00 £26.50
Median hourly rate % change year-on-year
- +50.94%
90% offered a hourly rate of more than £15.31 £13.50 £15.50
10% offered a hourly rate of more than £47.50 £52.19 £59.50
UK excluding London median hourly rate £35.00 £31.00 £30.00
% change year-on-year
+12.90% +3.33%

Service Management
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 24 May 2016.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -8 6 £550 +8.91% 1
Guildford -2 3 £268 +11.45%
Epsom -1 2 £385 -
Leatherhead -19 1 £350 -30.00%
Reigate - 1 £525 -
Tadworth - 1 £425 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 24 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 30 (50.00%) Windows
2 29 (48.33%) ITIL
3 25 (41.67%) Microsoft
3 25 (41.67%) Active Directory
4 17 (28.33%) PowerShell
5 16 (26.67%) ITSM
6 15 (25.00%) Agile Software Development
6 15 (25.00%) DevOps
7 14 (23.33%) Windows Server
7 14 (23.33%) Finance
8 13 (21.67%) Windows Server 2008
8 13 (21.67%) SCCM
9 12 (20.00%) Service Delivery
9 12 (20.00%) Change Management
10 11 (18.33%) Configuration Management
10 11 (18.33%) Windows XP
10 11 (18.33%) SCOM
10 11 (18.33%) JIRA
11 10 (16.67%) Use Case
11 10 (16.67%) Git (software)
11 10 (16.67%) Microsoft Azure
11 10 (16.67%) Puppet
11 10 (16.67%) Azure SQL Database
11 10 (16.67%) Splunk
11 10 (16.67%) Azure Active Directory
11 10 (16.67%) Software Deployment
11 10 (16.67%) Jenkins
11 10 (16.67%) LAN
11 10 (16.67%) WAN
11 10 (16.67%) VMS

Service Management
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (15.00%) OpenStack
2 8 (13.33%) MS Exchange
3 6 (10.00%) SharePoint
4 5 (8.33%) Blackberry Enterprise Server
4 5 (8.33%) SharePoint 2010
5 4 (6.67%) Exchange Server 2003
5 4 (6.67%) Exchange Server 2013
5 4 (6.67%) IIS
5 4 (6.67%) WebLogic
6 3 (5.00%) Exchange Server 2010
Applications
1 8 (13.33%) MS Office
2 6 (10.00%) MS Excel
Cloud Services
1 10 (16.67%) Azure Active Directory
1 10 (16.67%) Microsoft Azure
2 5 (8.33%) Amazon AWS
Communications & Networking
1 10 (16.67%) LAN
1 10 (16.67%) TCP/IP
1 10 (16.67%) WAN
2 7 (11.67%) Firewall
3 6 (10.00%) Internet
3 6 (10.00%) SSL
3 6 (10.00%) VPN
4 5 (8.33%) Ethernet
4 5 (8.33%) Network Security
5 4 (6.67%) DHCP
5 4 (6.67%) DNS
5 4 (6.67%) IPsec
6 2 (3.33%) Intranet
7 1 (1.67%) DMZ
7 1 (1.67%) Intrusion Detection
7 1 (1.67%) MPLS
7 1 (1.67%) Remote Desktop
7 1 (1.67%) SAN
7 1 (1.67%) SMS
7 1 (1.67%) VLAN
Database & Business Intelligence
1 10 (16.67%) Azure SQL Database
2 4 (6.67%) Oracle Database
2 4 (6.67%) SQL Server
Development Applications
1 11 (18.33%) JIRA
2 10 (16.67%) Git (software)
2 10 (16.67%) Jenkins
3 9 (15.00%) Ant
3 9 (15.00%) Hudson
3 9 (15.00%) Maven
3 9 (15.00%) Subversion
4 4 (6.67%) Team Foundation Server
5 2 (3.33%) Visual Studio
General
1 14 (23.33%) Finance
2 3 (5.00%) Banking
2 3 (5.00%) Legal
3 1 (1.67%) Multimedia
3 1 (1.67%) Telecoms
Job Titles
1 25 (41.67%) Analyst
2 13 (21.67%) Support Analyst
3 10 (16.67%) Service Desk Support
4 9 (15.00%) Help Desk Engineer
4 9 (15.00%) Support Engineer
5 8 (13.33%) Azure Engineer
5 8 (13.33%) DevOps Engineer
5 8 (13.33%) Service Analyst
5 8 (13.33%) Service Desk Analyst
5 8 (13.33%) Service Desk Engineer
5 8 (13.33%) Service Desk Support Analyst
6 7 (11.67%) 2nd Line Support
6 7 (11.67%) 2nd Line Support Analyst
6 7 (11.67%) Help Desk Analyst
6 7 (11.67%) Help Desk Support
6 7 (11.67%) Help Desk Support Analyst
6 7 (11.67%) Help Desk Support Engineer
7 6 (10.00%) Network Analyst
7 6 (10.00%) Network Security Analyst
7 6 (10.00%) Security Analyst
Libraries, Frameworks & Software Standards
1 4 (6.67%) .NET
1 4 (6.67%) .NET Framework
2 1 (1.67%) 802.1X
Miscellaneous
1 9 (15.00%) Enterprise Software
2 6 (10.00%) RSA SecurID
3 5 (8.33%) Blackberry
3 5 (8.33%) Computer Science
4 4 (6.67%) Driving Licence
5 3 (5.00%) Data Centre
5 3 (5.00%) NHS
6 2 (3.33%) Analytical Skills
6 2 (3.33%) Management Information System
7 1 (1.67%) Fat Client
7 1 (1.67%) PKI
7 1 (1.67%) Social Media
7 1 (1.67%) Thin Client
Operating Systems
1 30 (50.00%) Windows
2 14 (23.33%) Windows Server
3 13 (21.67%) Windows Server 2008
4 11 (18.33%) Windows XP
5 10 (16.67%) VMS
6 9 (15.00%) Linux
7 8 (13.33%) Windows 7
8 6 (10.00%) Windows Server 2003
9 4 (6.67%) Windows Server 2012
10 3 (5.00%) Apple iOS
10 3 (5.00%) Solaris
10 3 (5.00%) Windows NT
11 1 (1.67%) Windows 10
11 1 (1.67%) Windows 8
Processes & Methodologies
1 29 (48.33%) ITIL
2 16 (26.67%) ITSM
3 15 (25.00%) Agile Software Development
3 15 (25.00%) DevOps
4 12 (20.00%) Change Management
4 12 (20.00%) Service Delivery
5 11 (18.33%) Configuration Management
6 10 (16.67%) Software Deployment
6 10 (16.67%) Use Case
7 9 (15.00%) Continuous Integration
8 8 (13.33%) Change Control
8 8 (13.33%) Problem Management
9 7 (11.67%) SDLC
10 6 (10.00%) Business Continuity
10 6 (10.00%) Incident Management
11 5 (8.33%) Mentoring
12 4 (6.67%) Line Management
13 3 (5.00%) Asset Management
13 3 (5.00%) Project Management
13 3 (5.00%) Software Licensing
Programming Languages
1 17 (28.33%) PowerShell
2 10 (16.67%) SQL
3 9 (15.00%) Python
3 9 (15.00%) Ruby
Qualifications
1 5 (8.33%) MCSE
1 5 (8.33%) Microsoft Certification
2 4 (6.67%) A+ Certification
2 4 (6.67%) Degree
3 3 (5.00%) CCSP
3 3 (5.00%) Cisco Certification
3 3 (5.00%) ITIL Certification
4 2 (3.33%) SC Cleared
4 2 (3.33%) Security Cleared
5 1 (1.67%) DV Cleared
5 1 (1.67%) HNC
Quality Assurance & Compliance
1 3 (5.00%) Disclosure Scotland
2 1 (1.67%) ISO 9001
2 1 (1.67%) SLA
System Software
1 25 (41.67%) Active Directory
2 9 (15.00%) Docker
3 5 (8.33%) Terminal Services
4 4 (6.67%) Hyper-V
4 4 (6.67%) VMware Infrastructure
5 3 (5.00%) VMware ESXi
6 1 (1.67%) XenApp
Systems Management
1 13 (21.67%) SCCM
2 11 (18.33%) SCOM
3 10 (16.67%) Puppet
4 9 (15.00%) Ansible
4 9 (15.00%) Opscode Chef
5 2 (3.33%) ZENworks
6 1 (1.67%) HP Quality Center
6 1 (1.67%) McAfee ePO
6 1 (1.67%) Systems Management Server (SMS)
Vendors
1 25 (41.67%) Microsoft
2 10 (16.67%) Dell
2 10 (16.67%) Splunk
3 7 (11.67%) CheckPoint
3 7 (11.67%) Cisco
3 7 (11.67%) Palo Alto
3 7 (11.67%) ServiceNow
4 6 (10.00%) Blue Coat
4 6 (10.00%) Citrix
4 6 (10.00%) Juniper
5 5 (8.33%) HP
5 5 (8.33%) Oracle
5 5 (8.33%) ThinPrint
6 4 (6.67%) VMware
7 3 (5.00%) Apple
7 3 (5.00%) LANDesk
7 3 (5.00%) NetApp
7 3 (5.00%) Sun
8 1 (1.67%) Intel Security
8 1 (1.67%) Symantec