The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 65 39 50
Rank change year-on-year
-26 +11
Contract jobs citing Service Management 35 55 38
As % of all contract IT jobs located in Surrey 2.73% 4.10% 2.99%
As % of the Processes & Methodologies category 3.30% 5.20% 3.89%
Number of daily rates quoted 23 22 28
Median daily rate £375 £431 £351
Median daily rate % change year-on-year
-13.04% +23.03%
90% offered a daily rate of more than £167 £307 £238
10% offered a daily rate of more than £438 £500 £436
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 1 0
Median hourly rate - £12.45 -
UK excluding London median hourly rate £14.50 £15.88 £15.00
% change year-on-year
-8.66% +5.83%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1060 1058 977
As % of all contract IT jobs located in Surrey 82.68% 78.96% 76.99%
Number of daily rates quoted 738 609 596
Median daily rate £438 £400 £375
Median daily rate % change year-on-year
+9.37% +6.66%
90% offered a daily rate of more than £300 £300 £245
10% offered a daily rate of more than £550 £513 £520
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 33 32 30
Median hourly rate £40.00 £42.50 £43.25
Median hourly rate % change year-on-year
-5.88% -1.73%
90% offered a hourly rate of more than £16.21 £13.50 £15.50
10% offered a hourly rate of more than £45.90 £60.50 £59.50
UK excluding London median hourly rate £30.00 £30.50 £26.50
% change year-on-year
-1.63% +15.09%

Service Management
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 30 July 2016.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -1 8 - -
Guildford -2 6 £250 -33.33% 2
Cobham - 5 £358 -
Camberley - 1 £125 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 30 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 44 (57.89%) ITIL
2 35 (46.05%) Windows
3 25 (32.89%) ITSM
4 24 (31.58%) Microsoft
5 22 (28.95%) Active Directory
6 19 (25.00%) TCP/IP
7 18 (23.68%) LAN
7 18 (23.68%) WAN
8 17 (22.37%) Finance
8 17 (22.37%) Agile Software Development
9 16 (21.05%) Cisco
9 16 (21.05%) CheckPoint
10 15 (19.74%) VPN
10 15 (19.74%) SSL
10 15 (19.74%) Problem Management
11 14 (18.42%) PowerShell
11 14 (18.42%) Firewall
12 13 (17.11%) Internet
12 13 (17.11%) Linux
12 13 (17.11%) Palo Alto
13 12 (15.79%) Windows Server
13 12 (15.79%) Juniper
13 12 (15.79%) RSA SecurID
13 12 (15.79%) Blue Coat
13 12 (15.79%) Change Control
14 11 (14.47%) Puppet
14 11 (14.47%) Degree
14 11 (14.47%) Service Delivery
14 11 (14.47%) Change Management
14 11 (14.47%) IPsec

Service Management
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.21%) MS Exchange
2 6 (7.89%) OpenStack
3 5 (6.58%) BizTalk Server
4 4 (5.26%) Blackberry Enterprise Server
4 4 (5.26%) Exchange Server 2003
4 4 (5.26%) IIS
4 4 (5.26%) SharePoint
4 4 (5.26%) SharePoint 2010
4 4 (5.26%) WebLogic
5 3 (3.95%) Exchange Server 2010
6 2 (2.63%) Exchange Server 2013
6 2 (2.63%) Skype for Business
Applications
1 9 (11.84%) MS Office
2 5 (6.58%) MS Excel
3 1 (1.32%) MS PowerPoint
Business Applications
1 1 (1.32%) Infor M3
1 1 (1.32%) Remedy ITSM
Cloud Services
1 10 (13.16%) Microsoft Azure
2 7 (9.21%) Azure Active Directory
3 3 (3.95%) Amazon AWS
4 1 (1.32%) Office 365
4 1 (1.32%) SaaS
Communications & Networking
1 19 (25.00%) TCP/IP
2 18 (23.68%) LAN
2 18 (23.68%) WAN
3 15 (19.74%) SSL
3 15 (19.74%) VPN
4 14 (18.42%) Firewall
5 13 (17.11%) Internet
6 11 (14.47%) IPsec
7 8 (10.53%) Network Security
8 5 (6.58%) Ethernet
9 4 (5.26%) DHCP
9 4 (5.26%) DNS
9 4 (5.26%) SAN
10 3 (3.95%) Cisco Nexus
11 2 (2.63%) Intranet
11 2 (2.63%) Intrusion Detection
11 2 (2.63%) Radio Access Network
12 1 (1.32%) DMZ
12 1 (1.32%) MPLS
12 1 (1.32%) SMS
Database & Business Intelligence
1 7 (9.21%) Azure SQL Database
2 5 (6.58%) Oracle Database
3 4 (5.26%) SQL Server
4 1 (1.32%) Oracle Database 11g
Development Applications
1 8 (10.53%) JIRA
2 7 (9.21%) Git (software)
2 7 (9.21%) Jenkins
3 6 (7.89%) Ant
3 6 (7.89%) Hudson
3 6 (7.89%) Maven
3 6 (7.89%) Subversion
4 5 (6.58%) MSBuild
4 5 (6.58%) Team Foundation Server
4 5 (6.58%) Visual Studio
General
1 17 (22.37%) Finance
2 4 (5.26%) Telecoms
3 3 (3.95%) Banking
3 3 (3.95%) Legal
4 2 (2.63%) Back Office
4 2 (2.63%) Front Office
5 1 (1.32%) Manufacturing
5 1 (1.32%) Multimedia
Job Titles
1 33 (43.42%) Analyst
2 13 (17.11%) Support Analyst
3 12 (15.79%) Network Analyst
3 12 (15.79%) Network Security Analyst
3 12 (15.79%) Security Analyst
4 9 (11.84%) Help Desk Engineer
4 9 (11.84%) Service Desk Support
4 9 (11.84%) Support Engineer
5 8 (10.53%) Service Analyst
5 8 (10.53%) Service Desk Analyst
6 7 (9.21%) 2nd Line Support
6 7 (9.21%) 2nd Line Support Analyst
6 7 (9.21%) Cisco Analyst
6 7 (9.21%) Cisco Network Analyst
6 7 (9.21%) Cisco Security Analyst
6 7 (9.21%) Help Desk Analyst
6 7 (9.21%) Help Desk Support
6 7 (9.21%) Help Desk Support Analyst
6 7 (9.21%) Service Desk Engineer
6 7 (9.21%) Technical Leader
Libraries, Frameworks & Software Standards
1 5 (6.58%) .NET
2 4 (5.26%) .NET Framework
3 2 (2.63%) 802.1X
Miscellaneous
1 12 (15.79%) RSA SecurID
2 7 (9.21%) Data Centre
3 6 (7.89%) Enterprise Software
4 4 (5.26%) Blackberry
4 4 (5.26%) Computer Science
4 4 (5.26%) Driving Licence
5 3 (3.95%) Analytical Skills
5 3 (3.95%) NHS
6 2 (2.63%) Management Information System
6 2 (2.63%) Virtual Team
7 1 (1.32%) e-Learning
7 1 (1.32%) Mainframe
7 1 (1.32%) PKI
7 1 (1.32%) Social Media
7 1 (1.32%) Statistics
7 1 (1.32%) Video Conferencing
Operating Systems
1 35 (46.05%) Windows
2 13 (17.11%) Linux
3 12 (15.79%) Windows Server
4 11 (14.47%) Windows XP
5 10 (13.16%) Windows Server 2008
6 9 (11.84%) Windows 7
7 8 (10.53%) Windows Server 2003
8 7 (9.21%) VMS
9 5 (6.58%) Solaris
10 4 (5.26%) Windows NT
11 3 (3.95%) Apple iOS
12 2 (2.63%) CentOS
12 2 (2.63%) Red Hat Enterprise Linux
12 2 (2.63%) Windows Server 2012
13 1 (1.32%) Windows 10
13 1 (1.32%) Windows 8
Processes & Methodologies
1 44 (57.89%) ITIL
2 25 (32.89%) ITSM
3 17 (22.37%) Agile Software Development
4 15 (19.74%) Problem Management
5 12 (15.79%) Change Control
6 11 (14.47%) Change Management
6 11 (14.47%) Service Delivery
7 10 (13.16%) Business Continuity
8 8 (10.53%) Configuration Management
8 8 (10.53%) DevOps
8 8 (10.53%) SDLC
9 7 (9.21%) Disaster Recovery
9 7 (9.21%) Software Deployment
9 7 (9.21%) Use Case
10 6 (7.89%) Continuous Integration
10 6 (7.89%) Incident Management
10 6 (7.89%) Project Management
11 5 (6.58%) E-Commerce
11 5 (6.58%) PRINCE2
12 4 (5.26%) Line Management
Programming Languages
1 14 (18.42%) PowerShell
2 11 (14.47%) SQL
3 6 (7.89%) Python
3 6 (7.89%) Ruby
4 5 (6.58%) C#
4 5 (6.58%) VB.NET
5 4 (5.26%) T-SQL
6 1 (1.32%) VBA
Qualifications
1 11 (14.47%) Degree
2 4 (5.26%) A+ Certification
2 4 (5.26%) CCSP
2 4 (5.26%) Cisco Certification
2 4 (5.26%) MCSE
2 4 (5.26%) Microsoft Certification
3 1 (1.32%) ITIL Certification
3 1 (1.32%) SC Cleared
3 1 (1.32%) Security Cleared
Quality Assurance & Compliance
1 7 (9.21%) Disclosure Scotland
2 5 (6.58%) SLA
3 1 (1.32%) ISO 9001
System Software
1 22 (28.95%) Active Directory
2 6 (7.89%) Docker
3 5 (6.58%) VMware Infrastructure
4 4 (5.26%) Terminal Services
5 2 (2.63%) Hyper-V
5 2 (2.63%) vCloud
5 2 (2.63%) VMware ESXi
5 2 (2.63%) vSphere
Systems Management
1 11 (14.47%) Puppet
2 10 (13.16%) Opscode Chef
3 9 (11.84%) SCCM
4 7 (9.21%) SCOM
5 6 (7.89%) Ansible
6 2 (2.63%) ZENworks
7 1 (1.32%) Cacti
7 1 (1.32%) HP Quality Center
7 1 (1.32%) Oracle Identity Management
7 1 (1.32%) Systems Management Server (SMS)
Vendors
1 24 (31.58%) Microsoft
2 16 (21.05%) CheckPoint
2 16 (21.05%) Cisco
3 13 (17.11%) Palo Alto
4 12 (15.79%) Blue Coat
4 12 (15.79%) Juniper
5 9 (11.84%) ServiceNow
6 7 (9.21%) Dell
6 7 (9.21%) Splunk
7 6 (7.89%) HP
7 6 (7.89%) Oracle
8 5 (6.58%) AppDynamics
8 5 (6.58%) Citrix
8 5 (6.58%) Sun
8 5 (6.58%) VMware
9 4 (5.26%) ThinPrint
10 3 (3.95%) Apple
10 3 (3.95%) LANDesk
11 2 (2.63%) NetApp
12 1 (1.32%) Siemens