The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 64 76 71
Rank change year-on-year
+12 -5
Contract jobs citing Service Management 25 12 17
As % of all contract IT jobs located in Surrey 1.91% 0.90% 1.29%
As % of the Processes & Methodologies category 2.62% 1.22% 1.82%
Number of daily rates quoted 17 7 10
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £150 £350
Average daily rate % change year-on-year
+16.66% -57.14%
90% offered a daily rate of more than £150 £150 £324
10% offered a daily rate of more than £440 £433 £390
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 1 1 0
Average hourly rate £13.50 £17.04 -
Average hourly rate % change year-on-year
-20.77% -
UK excluding London average hourly rate £15.50 £13.75 £15.50
% change year-on-year
+12.72% -11.29%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
956 983 934
As % of all contract IT jobs located in Surrey 73.03% 73.74% 70.65%
Number of daily rates quoted 568 608 460
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £255 £263
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 37 37 51
Average hourly rate £45.00 £22.50 £40.50
Average hourly rate % change year-on-year
+100.00% -44.44%
90% offered a hourly rate of more than £14.00 £15.25 £15.50
10% offered a hourly rate of more than £54.50 £42.50 £45.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 17 September 2014.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead - 8 £175 -
Staines +7 3 - - 1
Guildford +1 1 - - 4
Reigate - 1 £275 -
Camberley - 1 £463 -
Cobham - 1 £351 -
Dorking - - - - 1
Egham - - - - 1
Epsom - - - -
Farnham - - - -
Weybridge - - - -
Woking - - - - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 17 September 2014, IT contractor jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 49 (74.24%) ITIL
2 25 (37.88%) ITSM
3 19 (28.79%) Service Delivery
4 17 (25.76%) Microsoft
5 14 (21.21%) Change Management
6 13 (19.70%) Project Management
6 13 (19.70%) Asset Management
7 11 (16.67%) Analytical Skills
8 10 (15.15%) Windows
8 10 (15.15%) MS Excel
9 9 (13.64%) PRINCE2
9 9 (13.64%) Pharmaceutical
9 9 (13.64%) Management Information System
10 8 (12.12%) Process Management
10 8 (12.12%) CRM
11 7 (10.61%) SAP
11 7 (10.61%) IBM
11 7 (10.61%) ISO 9000
11 7 (10.61%) ITIL Certification
11 7 (10.61%) Maximo
11 7 (10.61%) Business Continuity
11 7 (10.61%) Information Security
11 7 (10.61%) Software Licensing
11 7 (10.61%) ISO/IEC 27001
12 6 (9.09%) Spotfire
12 6 (9.09%) Axway
12 6 (9.09%) IT Asset Management
12 6 (9.09%) Software Asset Management
12 6 (9.09%) Software License Management
12 6 (9.09%) Finance

Service Management
Top Related IT Skills in Surrey by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.09%) BizTalk Server
2 2 (3.03%) CMS
2 2 (3.03%) IBM Notes
2 2 (3.03%) WebSphere
3 1 (1.52%) Mule
3 1 (1.52%) WebSphere Application Server
3 1 (1.52%) Apache
3 1 (1.52%) Tomcat
3 1 (1.52%) SharePoint
3 1 (1.52%) IBM HTTP Server
Applications
1 10 (15.15%) MS Excel
2 4 (6.06%) MS Office
3 3 (4.55%) MS Visio
4 1 (1.52%) MS PowerPoint
4 1 (1.52%) MS Project
Business Applications
1 7 (10.61%) Maximo
2 2 (3.03%) SAP CRM
3 1 (1.52%) Remedy ITSM
3 1 (1.52%) Oracle Financials
3 1 (1.52%) Oracle EBS
Cloud Services
1 2 (3.03%) SaaS
Communications & Networking
1 2 (3.03%) Wi-Fi
1 2 (3.03%) Firewall
1 2 (3.03%) Broadband
1 2 (3.03%) LAN
1 2 (3.03%) VoIP
1 2 (3.03%) WAN
1 2 (3.03%) DNS
1 2 (3.03%) DHCP
1 2 (3.03%) Cisco ICM
2 1 (1.52%) Internet
2 1 (1.52%) Ethernet
2 1 (1.52%) TCP/IP
2 1 (1.52%) LDAP
2 1 (1.52%) IP Telephony
Database & Business Intelligence
1 6 (9.09%) Spotfire
1 6 (9.09%) DataStage
2 4 (6.06%) Oracle Database
3 3 (4.55%) Data Warehouse
3 3 (4.55%) SQL Server
4 2 (3.03%) SQL Server Analysis Services
4 2 (3.03%) SQL Server Integration Services
4 2 (3.03%) SQL Server Reporting Services
5 1 (1.52%) SQL Server 2012
5 1 (1.52%) Relational Database
5 1 (1.52%) MySQL
5 1 (1.52%) Data Mining
General
1 9 (13.64%) Pharmaceutical
2 6 (9.09%) Finance
3 4 (6.06%) Japanese Language
4 2 (3.03%) Financial Institution
4 2 (3.03%) Billing
5 1 (1.52%) Retail
Job Titles
1 32 (48.48%) Analyst
2 11 (16.67%) Service Manager
3 9 (13.64%) Delivery Manager
3 9 (13.64%) Support Analyst
3 9 (13.64%) Service Analyst
4 7 (10.61%) Audit Manager
4 7 (10.61%) Services Delivery Manager
4 7 (10.61%) Compliance Manager
5 6 (9.09%) IT Audit Manager
5 6 (9.09%) Applications Manager
5 6 (9.09%) Process Analyst
6 5 (7.58%) 1st Line Support
6 5 (7.58%) Service Desk Analyst
6 5 (7.58%) Change Analyst
7 3 (4.55%) 1st Line Support Analyst
7 3 (4.55%) Report Analyst
7 3 (4.55%) Service Management Analyst
7 3 (4.55%) Business Process Analyst
7 3 (4.55%) Business Analyst
7 3 (4.55%) Desktop Support
Libraries, Frameworks & Software Standards
1 4 (6.06%) COM
2 3 (4.55%) Middleware
3 2 (3.03%) SAP Basis
Miscellaneous
1 11 (16.67%) Analytical Skills
2 9 (13.64%) Management Information System
3 4 (6.06%) FMCG
4 3 (4.55%) NHS
5 2 (3.03%) Blackberry
5 2 (3.03%) Enterprise Software
5 2 (3.03%) CMDB
6 1 (1.52%) Statistics
6 1 (1.52%) Data Integration
6 1 (1.52%) Social Media
Operating Systems
1 10 (15.15%) Windows
2 5 (7.58%) UNIX
3 3 (4.55%) Windows 7
3 3 (4.55%) Windows XP
4 1 (1.52%) Windows 8
4 1 (1.52%) Solaris
4 1 (1.52%) Linux
4 1 (1.52%) Windows NT
Processes & Methodologies
1 49 (74.24%) ITIL
2 25 (37.88%) ITSM
3 19 (28.79%) Service Delivery
4 14 (21.21%) Change Management
5 13 (19.70%) Project Management
5 13 (19.70%) Asset Management
6 9 (13.64%) PRINCE2
7 8 (12.12%) Process Management
7 8 (12.12%) CRM
8 7 (10.61%) Business Continuity
8 7 (10.61%) Information Security
8 7 (10.61%) Software Licensing
9 6 (9.09%) IT Asset Management
9 6 (9.09%) Software Asset Management
9 6 (9.09%) Software License Management
10 4 (6.06%) Analytics
10 4 (6.06%) Continuous Improvement
10 4 (6.06%) Incident Management
11 3 (4.55%) BPMN
11 3 (4.55%) ITIL V3
Programming Languages
1 2 (3.03%) SQL
2 1 (1.52%) Java
Qualifications
1 7 (10.61%) ITIL Certification
2 1 (1.52%) Degree
2 1 (1.52%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (10.61%) ISO 9000
1 7 (10.61%) ISO/IEC 27001
2 3 (4.55%) PCI DSS
2 3 (4.55%) SLA
System Software
1 6 (9.09%) Active Directory
2 1 (1.52%) XenApp
2 1 (1.52%) XenDesktop
Systems Management
1 3 (4.55%) Tivoli
2 1 (1.52%) Unicenter
2 1 (1.52%) CA SiteMinder
Vendors
1 17 (25.76%) Microsoft
2 7 (10.61%) SAP
2 7 (10.61%) IBM
3 6 (9.09%) Axway
3 6 (9.09%) TIBCO
4 5 (7.58%) Oracle
5 4 (6.06%) Salesforce.com
6 2 (3.03%) Wyse
6 2 (3.03%) Cisco
6 2 (3.03%) Citrix
6 2 (3.03%) Remedy
6 2 (3.03%) Avaya
6 2 (3.03%) CA
6 2 (3.03%) Lotus
6 2 (3.03%) Verint
6 2 (3.03%) Capita
7 1 (1.52%) FrontRange
7 1 (1.52%) ServiceNow
7 1 (1.52%) Royalblue
7 1 (1.52%) HP