The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 66 52 49
Rank change year-on-year
-14 -3
Contract jobs citing Service Management 31 39 43
As % of all contract IT jobs located in Surrey 2.44% 3.01% 3.26%
As % of the Processes & Methodologies category 3.01% 3.90% 4.20%
Number of daily rates quoted 22 15 32
Median daily rate £380 £475 £351
Median daily rate % change year-on-year
-20.00% +35.52%
90% offered a daily rate of more than £154 £283 £266
10% offered a daily rate of more than £471 £517 £481
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.66% +7.14%
Number of hourly rates quoted 0 1 1
Median hourly rate - £12.45 £14.21
Median hourly rate % change year-on-year
- -12.42%
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1031 1001 1023
As % of all contract IT jobs located in Surrey 81.31% 77.18% 77.68%
Number of daily rates quoted 692 573 606
Median daily rate £425 £420 £375
Median daily rate % change year-on-year
+1.19% +12.00%
90% offered a daily rate of more than £316 £310 £250
10% offered a daily rate of more than £550 £538 £513
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 50 26 44
Median hourly rate £40.00 £40.00 £40.00
90% offered a hourly rate of more than £18.84 £13.50 £14.84
10% offered a hourly rate of more than £46.00 £52.19 £59.50
UK excluding London median hourly rate £28.50 £30.00 £28.91
% change year-on-year
-5.00% +3.77%

Service Management
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 2 July 2016.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -7 6 - -
Cobham - 5 £358 - 1
Guildford +5 2 £268 -25.17% 4
Reigate - 1 £525 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 2 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 36 (52.17%) ITIL
2 35 (50.72%) Windows
3 25 (36.23%) ITSM
3 25 (36.23%) Microsoft
4 24 (34.78%) Active Directory
5 17 (24.64%) LAN
5 17 (24.64%) WAN
5 17 (24.64%) TCP/IP
5 17 (24.64%) Agile Software Development
6 16 (23.19%) Finance
6 16 (23.19%) PowerShell
7 15 (21.74%) CheckPoint
8 14 (20.29%) Windows Server
9 13 (18.84%) Internet
9 13 (18.84%) Cisco
9 13 (18.84%) Firewall
9 13 (18.84%) Palo Alto
10 12 (17.39%) Puppet
10 12 (17.39%) Change Control
10 12 (17.39%) Windows Server 2008
10 12 (17.39%) Blue Coat
10 12 (17.39%) RSA SecurID
10 12 (17.39%) Problem Management
10 12 (17.39%) Service Delivery
10 12 (17.39%) Change Management
10 12 (17.39%) SSL
10 12 (17.39%) Juniper
10 12 (17.39%) VPN
10 12 (17.39%) SQL
11 11 (15.94%) Linux

Service Management
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (11.59%) MS Exchange
2 7 (10.14%) OpenStack
3 5 (7.25%) BizTalk Server
3 5 (7.25%) SharePoint
4 4 (5.80%) Blackberry Enterprise Server
4 4 (5.80%) Exchange Server 2003
4 4 (5.80%) Exchange Server 2013
4 4 (5.80%) IIS
4 4 (5.80%) SharePoint 2010
4 4 (5.80%) WebLogic
5 3 (4.35%) Exchange Server 2010
6 2 (2.90%) Skype for Business
Applications
1 9 (13.04%) MS Office
2 5 (7.25%) MS Excel
Cloud Services
1 8 (11.59%) Azure Active Directory
1 8 (11.59%) Microsoft Azure
2 3 (4.35%) Amazon AWS
3 1 (1.45%) SaaS
Communications & Networking
1 17 (24.64%) LAN
1 17 (24.64%) TCP/IP
1 17 (24.64%) WAN
2 13 (18.84%) Firewall
2 13 (18.84%) Internet
3 12 (17.39%) SSL
3 12 (17.39%) VPN
4 8 (11.59%) IPsec
5 7 (10.14%) Network Security
6 5 (7.25%) Ethernet
7 4 (5.80%) DHCP
7 4 (5.80%) DNS
8 2 (2.90%) Intranet
9 1 (1.45%) DMZ
9 1 (1.45%) Intrusion Detection
9 1 (1.45%) MPLS
9 1 (1.45%) Remote Desktop
9 1 (1.45%) SAN
9 1 (1.45%) SMS
9 1 (1.45%) VLAN
Database & Business Intelligence
1 8 (11.59%) Azure SQL Database
2 4 (5.80%) Oracle Database
2 4 (5.80%) SQL Server
Development Applications
1 9 (13.04%) JIRA
2 8 (11.59%) Git (software)
2 8 (11.59%) Jenkins
3 7 (10.14%) Ant
3 7 (10.14%) Hudson
3 7 (10.14%) Maven
3 7 (10.14%) Subversion
4 5 (7.25%) MSBuild
4 5 (7.25%) Team Foundation Server
4 5 (7.25%) Visual Studio
General
1 16 (23.19%) Finance
2 3 (4.35%) Banking
2 3 (4.35%) Legal
3 1 (1.45%) Manufacturing
3 1 (1.45%) Multimedia
3 1 (1.45%) Telecoms
Job Titles
1 31 (44.93%) Analyst
2 13 (18.84%) Support Analyst
3 12 (17.39%) Network Analyst
3 12 (17.39%) Network Security Analyst
3 12 (17.39%) Security Analyst
4 9 (13.04%) Help Desk Engineer
4 9 (13.04%) Service Desk Support
4 9 (13.04%) Support Engineer
5 8 (11.59%) Azure DevOps
6 7 (10.14%) 2nd Line Support
6 7 (10.14%) 2nd Line Support Analyst
6 7 (10.14%) Cisco Analyst
6 7 (10.14%) Cisco Network Analyst
6 7 (10.14%) Cisco Security Analyst
6 7 (10.14%) Help Desk Analyst
6 7 (10.14%) Help Desk Support
6 7 (10.14%) Help Desk Support Analyst
6 7 (10.14%) Service Analyst
6 7 (10.14%) Service Desk Analyst
6 7 (10.14%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 5 (7.25%) .NET
2 4 (5.80%) .NET Framework
3 1 (1.45%) 802.1X
Miscellaneous
1 12 (17.39%) RSA SecurID
2 7 (10.14%) Enterprise Software
3 4 (5.80%) Blackberry
3 4 (5.80%) Computer Science
3 4 (5.80%) Data Centre
3 4 (5.80%) Driving Licence
4 3 (4.35%) NHS
5 2 (2.90%) Analytical Skills
5 2 (2.90%) Management Information System
5 2 (2.90%) Virtual Team
6 1 (1.45%) Fat Client
6 1 (1.45%) PKI
6 1 (1.45%) Social Media
6 1 (1.45%) Thin Client
Operating Systems
1 35 (50.72%) Windows
2 14 (20.29%) Windows Server
3 12 (17.39%) Windows Server 2008
4 11 (15.94%) Linux
4 11 (15.94%) Windows XP
5 9 (13.04%) Windows 7
6 8 (11.59%) VMS
6 8 (11.59%) Windows Server 2003
7 5 (7.25%) Solaris
8 4 (5.80%) Windows NT
8 4 (5.80%) Windows Server 2012
9 3 (4.35%) Apple iOS
10 1 (1.45%) Windows 10
10 1 (1.45%) Windows 8
Processes & Methodologies
1 36 (52.17%) ITIL
2 25 (36.23%) ITSM
3 17 (24.64%) Agile Software Development
4 12 (17.39%) Change Control
4 12 (17.39%) Change Management
4 12 (17.39%) Problem Management
4 12 (17.39%) Service Delivery
5 10 (14.49%) Business Continuity
6 9 (13.04%) Configuration Management
6 9 (13.04%) DevOps
7 8 (11.59%) SDLC
7 8 (11.59%) Software Deployment
7 8 (11.59%) Use Case
8 7 (10.14%) Continuous Integration
8 7 (10.14%) Disaster Recovery
8 7 (10.14%) Incident Management
9 6 (8.70%) Project Management
10 5 (7.25%) E-Commerce
10 5 (7.25%) PRINCE2
11 4 (5.80%) Line Management
Programming Languages
1 16 (23.19%) PowerShell
2 12 (17.39%) SQL
3 7 (10.14%) Python
3 7 (10.14%) Ruby
4 5 (7.25%) C#
4 5 (7.25%) VB.NET
5 4 (5.80%) T-SQL
Qualifications
1 9 (13.04%) Degree
2 4 (5.80%) A+ Certification
2 4 (5.80%) CCSP
2 4 (5.80%) Cisco Certification
2 4 (5.80%) MCSE
2 4 (5.80%) Microsoft Certification
3 1 (1.45%) ITIL Certification
3 1 (1.45%) SC Cleared
3 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 5 (7.25%) Disclosure Scotland
2 4 (5.80%) SLA
3 1 (1.45%) ISO 9001
System Software
1 24 (34.78%) Active Directory
2 7 (10.14%) Docker
3 4 (5.80%) Hyper-V
3 4 (5.80%) Terminal Services
3 4 (5.80%) VMware Infrastructure
4 3 (4.35%) VMware ESXi
5 1 (1.45%) XenApp
Systems Management
1 12 (17.39%) Puppet
2 11 (15.94%) Opscode Chef
2 11 (15.94%) SCCM
3 9 (13.04%) SCOM
4 7 (10.14%) Ansible
5 2 (2.90%) ZENworks
6 1 (1.45%) HP Quality Center
6 1 (1.45%) McAfee ePO
6 1 (1.45%) Systems Management Server (SMS)
Vendors
1 25 (36.23%) Microsoft
2 15 (21.74%) CheckPoint
3 13 (18.84%) Cisco
3 13 (18.84%) Palo Alto
4 12 (17.39%) Blue Coat
4 12 (17.39%) Juniper
5 9 (13.04%) ServiceNow
6 8 (11.59%) Dell
6 8 (11.59%) Splunk
7 6 (8.70%) HP
8 5 (7.25%) AppDynamics
8 5 (7.25%) Citrix
8 5 (7.25%) Oracle
8 5 (7.25%) Sun
9 4 (5.80%) ThinPrint
9 4 (5.80%) VMware
10 3 (4.35%) Apple
10 3 (4.35%) LANDesk
10 3 (4.35%) NetApp
11 1 (1.45%) Fujitsu