The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 52 30 67
Rank change year-on-year
-22 +37
Contract jobs citing Service Management 40 68 23
As % of all contract IT jobs located in Surrey 2.83% 5.42% 1.75%
As % of the Processes & Methodologies category 3.58% 7.30% 2.38%
Number of daily rates quoted 21 39 11
Average daily rate
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of your Daily Rate
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£375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £200 £268 £150
10% offered a daily rate of more than £488 £510 £425
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 3 2 4
Average hourly rate £20.00 £18.11 £17.50
Average hourly rate % change year-on-year
+10.46% +3.45%
UK excluding London average hourly rate £14.69 £17.68 £17.75
% change year-on-year
-16.90% -0.42%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1118 931 965
As % of all contract IT jobs located in Surrey 79.23% 74.24% 73.44%
Number of daily rates quoted 620 496 483
Average daily rate £400 £410 £400
Average daily rate % change year-on-year
-2.43% +2.50%
90% offered a daily rate of more than £288 £262 £275
10% offered a daily rate of more than £525 £525 £533
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 19 33 66
Average hourly rate £45.00 £21.00 £37.50
Average hourly rate % change year-on-year
+114.28% -44.00%
90% offered a hourly rate of more than £18.50 £11.25 £17.65
10% offered a hourly rate of more than £90.00 £175.00 £48.92
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 30 January 2015.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 30 January 2015.

Service Management Hourly Rate Histogram in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -7 7 £338 -15.62%
Leatherhead - 3 £450 -
Woking -8 2 £156 -52.29%
Cobham - 2 £421 -
Camberley +5 1 £338 -
Guildford -14 1 - -
Egham - - - -
Epsom - - - - 1
Redhill - - - - 2
Reigate - - - - 2
Weybridge - - - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 30 January 2015, IT contractor jobs across the Surrey region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (65.15%) ITIL
2 25 (37.88%) ITSM
3 17 (25.76%) Project Management
3 17 (25.76%) Microsoft
4 13 (19.70%) Change Management
4 13 (19.70%) Analytical Skills
5 11 (16.67%) Finance
5 11 (16.67%) Windows
6 8 (12.12%) Software Licensing
7 7 (10.61%) IT Asset Management
7 7 (10.61%) Software Asset Management
7 7 (10.61%) Software License Management
7 7 (10.61%) Asset Management
7 7 (10.61%) Service Delivery
7 7 (10.61%) Telecoms
7 7 (10.61%) MS Office
8 6 (9.09%) MS Excel
8 6 (9.09%) SC Cleared
8 6 (9.09%) Security Cleared
8 6 (9.09%) Windows 7
9 5 (7.58%) WebSphere
9 5 (7.58%) Release Management
9 5 (7.58%) Windows XP
9 5 (7.58%) SAP
9 5 (7.58%) Configuration Management
9 5 (7.58%) Management Information System
10 4 (6.06%) Stakeholder Management
10 4 (6.06%) Microsoft Certification
10 4 (6.06%) SharePoint
10 4 (6.06%) Ethernet

Service Management
Top Related IT Skills in Surrey by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Surrey region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.58%) WebSphere
2 4 (6.06%) SharePoint
3 2 (3.03%) CMS
3 2 (3.03%) IBM HTTP Server
3 2 (3.03%) Apache
3 2 (3.03%) Tomcat
3 2 (3.03%) JBoss
3 2 (3.03%) IBM Notes
3 2 (3.03%) WebSphere Application Server
4 1 (1.52%) Lync
4 1 (1.52%) Exchange Server 2013
4 1 (1.52%) MS Exchange
Applications
1 7 (10.61%) MS Office
2 6 (9.09%) MS Excel
3 1 (1.52%) MS PowerPoint
3 1 (1.52%) MS Visio
Business Applications
1 1 (1.52%) Dynamics CRM
1 1 (1.52%) Maximo
1 1 (1.52%) RMDS
Cloud Services
1 2 (3.03%) SaaS
2 1 (1.52%) SuccessFactors
Communications & Networking
1 4 (6.06%) Ethernet
2 3 (4.55%) DNS
2 3 (4.55%) DHCP
3 2 (3.03%) Wireless
3 2 (3.03%) LDAP
3 2 (3.03%) TCP/IP
3 2 (3.03%) IP Telephony
3 2 (3.03%) VLAN
4 1 (1.52%) Unified Communications
4 1 (1.52%) F5 BIG-IP LTM
4 1 (1.52%) F5 BIG-IP GTM
4 1 (1.52%) Multicast
4 1 (1.52%) Wireshark
4 1 (1.52%) Network Security
4 1 (1.52%) LAN
4 1 (1.52%) WAN
4 1 (1.52%) VPN
4 1 (1.52%) Internet
4 1 (1.52%) MPLS
4 1 (1.52%) Firewall
Database & Business Intelligence
1 3 (4.55%) SQL Server
2 1 (1.52%) SQL Server 2008
2 1 (1.52%) Data Warehouse
General
1 11 (16.67%) Finance
2 7 (10.61%) Telecoms
3 4 (6.06%) Marketing
4 3 (4.55%) Back Office
4 3 (4.55%) Pharmaceutical
4 3 (4.55%) Financial Institution
5 1 (1.52%) Legal
5 1 (1.52%) Publishing
5 1 (1.52%) Banking
Job Titles
1 15 (22.73%) Analyst
2 10 (15.15%) Support Analyst
3 9 (13.64%) Service Manager
4 8 (12.12%) Infrastructure Manager
5 5 (7.58%) Architect
5 5 (7.58%) 1st Line Support
5 5 (7.58%) Support Engineer
5 5 (7.58%) Service Desk Analyst
6 4 (6.06%) Service Analyst
6 4 (6.06%) IT Support
7 3 (4.55%) Transmission Engineer
7 3 (4.55%) 1st Line Support Analyst
7 3 (4.55%) SAP Manager
7 3 (4.55%) SAP Service Delivery Manager
7 3 (4.55%) PMO Lead
7 3 (4.55%) Project Manager
7 3 (4.55%) Help Desk Manager
7 3 (4.55%) Desktop Support
7 3 (4.55%) Consultant
7 3 (4.55%) Change Manager
Libraries, Frameworks & Software Standards
1 2 (3.03%) Middleware
2 1 (1.52%) Web Services
2 1 (1.52%) Rendezvous
Miscellaneous
1 13 (19.70%) Analytical Skills
2 5 (7.58%) Management Information System
3 2 (3.03%) Blackberry
3 2 (3.03%) Enterprise Software
3 2 (3.03%) Computer Science
4 1 (1.52%) Fat Client
4 1 (1.52%) Video Conferencing
4 1 (1.52%) Thin Client
Operating Systems
1 11 (16.67%) Windows
2 6 (9.09%) Windows 7
3 5 (7.58%) Windows XP
4 3 (4.55%) Windows Server 2008
5 2 (3.03%) UNIX
5 2 (3.03%) Android
6 1 (1.52%) Windows Server 2012
6 1 (1.52%) Windows NT
6 1 (1.52%) Mac OS X
Processes & Methodologies
1 43 (65.15%) ITIL
2 25 (37.88%) ITSM
3 17 (25.76%) Project Management
4 13 (19.70%) Change Management
5 8 (12.12%) Software Licensing
6 7 (10.61%) IT Asset Management
6 7 (10.61%) Software Asset Management
6 7 (10.61%) Software License Management
6 7 (10.61%) Asset Management
6 7 (10.61%) Service Delivery
7 5 (7.58%) Release Management
7 5 (7.58%) Configuration Management
8 4 (6.06%) Stakeholder Management
8 4 (6.06%) Stakeholder Engagement
8 4 (6.06%) Infrastructure Management
9 3 (4.55%) Incident Management
9 3 (4.55%) Migration
9 3 (4.55%) Test Scripting
9 3 (4.55%) Continuous Improvement
9 3 (4.55%) PRINCE2
Programming Languages
1 3 (4.55%) Java
2 1 (1.52%) C
2 1 (1.52%) SQL
2 1 (1.52%) T-SQL
Qualifications
1 6 (9.09%) SC Cleared
1 6 (9.09%) Security Cleared
2 4 (6.06%) Microsoft Certification
3 3 (4.55%) Degree
3 3 (4.55%) MCSE
4 2 (3.03%) CISSP
4 2 (3.03%) A+ Certification
4 2 (3.03%) ITIL Certification
4 2 (3.03%) MCP
4 2 (3.03%) ITIL Foundation Certificate
4 2 (3.03%) PRINCE2 Practitioner
5 1 (1.52%) MCTS
5 1 (1.52%) HNC
5 1 (1.52%) CISA
5 1 (1.52%) CISM
5 1 (1.52%) SSCP
5 1 (1.52%) CEH
Quality Assurance & Compliance
1 3 (4.55%) SLA
2 2 (3.03%) ISO 9001
System Software
1 3 (4.55%) Hyper-V
2 2 (3.03%) VMware Infrastructure
3 1 (1.52%) Active Directory
Systems Management
1 2 (3.03%) Tivoli
1 2 (3.03%) CA SiteMinder
2 1 (1.52%) SCOM
2 1 (1.52%) Unicenter
Vendors
1 17 (25.76%) Microsoft
2 5 (7.58%) SAP
3 3 (4.55%) Cisco
3 3 (4.55%) CA
3 3 (4.55%) Ericsson
3 3 (4.55%) Nokia
3 3 (4.55%) Apple
3 3 (4.55%) NEC
4 2 (3.03%) Mitel
4 2 (3.03%) VMware
4 2 (3.03%) Lotus
4 2 (3.03%) AppDynamics
5 1 (1.52%) ArcSight
5 1 (1.52%) LogLogic
5 1 (1.52%) F5
5 1 (1.52%) ServiceNow
5 1 (1.52%) New Relic
5 1 (1.52%) Tufin
5 1 (1.52%) SolarWinds
5 1 (1.52%) Tradeweb
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