The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 62 47 68
Rank change year-on-year
-15 +21
Contract jobs citing Service Management 39 48 28
As % of all contract IT jobs located in Surrey 2.95% 3.56% 1.93%
As % of the Processes & Methodologies category 3.63% 4.56% 2.47%
Number of daily rates quoted 25 14 19
Median daily rate £400 £395 £370
Median daily rate % change year-on-year
+1.26% +6.75%
90% offered a daily rate of more than £150 £229 £249
10% offered a daily rate of more than £550 £633 £505
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 4 0 2
Median hourly rate £13.47 - £25.86
90% offered a hourly rate of more than £12.43 - £16.54
10% offered a hourly rate of more than £16.51 - £35.17
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1074 1053 1132
As % of all contract IT jobs located in Surrey 81.24% 78.17% 77.91%
Number of daily rates quoted 708 575 643
Median daily rate £425 £400 £380
Median daily rate % change year-on-year
+6.25% +5.26%
90% offered a daily rate of more than £315 £275 £270
10% offered a daily rate of more than £550 £550 £489
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 74 34 53
Median hourly rate £40.00 £40.00 £26.50
Median hourly rate % change year-on-year
- +50.94%
90% offered a hourly rate of more than £15.79 £13.50 £15.50
10% offered a hourly rate of more than £51.00 £52.50 £52.50
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Service Management
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 5 May 2016.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +1 6 £400 +70.21% 1
Staines -2 6 £550 +8.91%
Epsom +3 5 £385 -
Leatherhead -20 1 £350 -30.00% 1
Reigate - 1 £525 -
Tadworth - 1 £425 -
Cobham - 1 £388 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 5 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 35 (48.61%) ITIL
2 33 (45.83%) Windows
3 28 (38.89%) Active Directory
4 27 (37.50%) Microsoft
5 22 (30.56%) PowerShell
6 19 (26.39%) Agile Software Development
7 18 (25.00%) DevOps
7 18 (25.00%) Windows Server
8 17 (23.61%) ITSM
9 16 (22.22%) Finance
10 14 (19.44%) SCCM
11 13 (18.06%) Windows Server 2008
12 12 (16.67%) SCOM
12 12 (16.67%) Service Delivery
12 12 (16.67%) Change Management
12 12 (16.67%) Configuration Management
13 11 (15.28%) Dell
13 11 (15.28%) SQL
13 11 (15.28%) VMS
13 11 (15.28%) JIRA
13 11 (15.28%) Opscode Chef
13 11 (15.28%) Ansible
13 11 (15.28%) Azure Active Directory
13 11 (15.28%) Microsoft Azure
13 11 (15.28%) Puppet
14 10 (13.89%) Azure SQL Database
14 10 (13.89%) Splunk
14 10 (13.89%) Hudson
14 10 (13.89%) OpenStack
14 10 (13.89%) Docker

Service Management
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.89%) MS Exchange
1 10 (13.89%) OpenStack
2 7 (9.72%) IIS
3 6 (8.33%) SharePoint
4 5 (6.94%) Blackberry Enterprise Server
4 5 (6.94%) Exchange Server 2010
4 5 (6.94%) SharePoint 2010
5 4 (5.56%) Exchange Server 2003
5 4 (5.56%) Exchange Server 2013
5 4 (5.56%) WebLogic
6 1 (1.39%) WebSphere
Applications
1 10 (13.89%) MS Excel
2 6 (8.33%) MS Office
3 1 (1.39%) MS PowerPoint
3 1 (1.39%) MS Visio
Cloud Services
1 11 (15.28%) Azure Active Directory
1 11 (15.28%) Microsoft Azure
2 5 (6.94%) Amazon AWS
Communications & Networking
1 9 (12.50%) LAN
1 9 (12.50%) TCP/IP
1 9 (12.50%) WAN
2 8 (11.11%) Ethernet
3 7 (9.72%) Firewall
4 6 (8.33%) SSL
4 6 (8.33%) VPN
5 5 (6.94%) Internet
5 5 (6.94%) Network Security
6 4 (5.56%) DHCP
6 4 (5.56%) DNS
6 4 (5.56%) IPsec
7 2 (2.78%) Intranet
7 2 (2.78%) SAN
8 1 (1.39%) DMZ
8 1 (1.39%) Intrusion Detection
8 1 (1.39%) MPLS
8 1 (1.39%) Remote Desktop
8 1 (1.39%) VLAN
8 1 (1.39%) Wireless
Database & Business Intelligence
1 10 (13.89%) Azure SQL Database
2 8 (11.11%) SQL Server
3 4 (5.56%) Oracle Database
4 1 (1.39%) Oracle Reports
Development Applications
1 11 (15.28%) JIRA
2 10 (13.89%) Ant
2 10 (13.89%) Git (software)
2 10 (13.89%) Hudson
2 10 (13.89%) Jenkins
2 10 (13.89%) Maven
2 10 (13.89%) Subversion
3 7 (9.72%) Team Foundation Server
4 3 (4.17%) Visual Studio
General
1 16 (22.22%) Finance
2 3 (4.17%) Banking
2 3 (4.17%) Legal
3 2 (2.78%) Telecoms
4 1 (1.39%) Multimedia
Job Titles
1 26 (36.11%) Analyst
2 11 (15.28%) Support Analyst
3 9 (12.50%) Azure Engineer
3 9 (12.50%) DevOps Engineer
3 9 (12.50%) Service Desk Support
4 8 (11.11%) Help Desk Engineer
4 8 (11.11%) Support Engineer
5 7 (9.72%) Security Analyst
5 7 (9.72%) Service Analyst
5 7 (9.72%) Service Desk Analyst
5 7 (9.72%) Service Desk Engineer
5 7 (9.72%) Service Desk Support Analyst
6 6 (8.33%) 2nd Line Support
6 6 (8.33%) 2nd Line Support Analyst
6 6 (8.33%) DevOps Specialist
6 6 (8.33%) Help Desk Support
6 6 (8.33%) Help Desk Support Analyst
6 6 (8.33%) Help Desk Support Engineer
6 6 (8.33%) Network Analyst
6 6 (8.33%) Network Security Analyst
Libraries, Frameworks & Software Standards
1 7 (9.72%) .NET
1 7 (9.72%) .NET Framework
2 1 (1.39%) 802.1X
2 1 (1.39%) JSON
Miscellaneous
1 10 (13.89%) Enterprise Software
2 6 (8.33%) Computer Science
2 6 (8.33%) RSA SecurID
3 5 (6.94%) Blackberry
4 4 (5.56%) Data Centre
4 4 (5.56%) Driving Licence
5 3 (4.17%) Management Information System
5 3 (4.17%) NHS
6 2 (2.78%) Analytical Skills
7 1 (1.39%) Fat Client
7 1 (1.39%) PKI
7 1 (1.39%) Social Media
7 1 (1.39%) Statistics
7 1 (1.39%) Thin Client
Operating Systems
1 33 (45.83%) Windows
2 18 (25.00%) Windows Server
3 13 (18.06%) Windows Server 2008
4 11 (15.28%) VMS
5 10 (13.89%) Linux
6 9 (12.50%) Windows XP
7 6 (8.33%) Windows 7
7 6 (8.33%) Windows Server 2003
8 5 (6.94%) Windows Server 2012
9 3 (4.17%) Apple iOS
9 3 (4.17%) Solaris
10 2 (2.78%) Unix
10 2 (2.78%) Windows NT
11 1 (1.39%) Windows 10
11 1 (1.39%) Windows 8
Processes & Methodologies
1 35 (48.61%) ITIL
2 19 (26.39%) Agile Software Development
3 18 (25.00%) DevOps
4 17 (23.61%) ITSM
5 12 (16.67%) Change Management
5 12 (16.67%) Configuration Management
5 12 (16.67%) Service Delivery
6 10 (13.89%) Continuous Integration
6 10 (13.89%) Software Deployment
6 10 (13.89%) Use Case
7 9 (12.50%) Problem Management
7 9 (12.50%) SDLC
8 8 (11.11%) Change Control
8 8 (11.11%) Incident Management
9 6 (8.33%) Business Continuity
10 5 (6.94%) High Availability
10 5 (6.94%) Mentoring
11 4 (5.56%) Identity Management
11 4 (5.56%) Line Management
12 3 (4.17%) Conflict Management
Programming Languages
1 22 (30.56%) PowerShell
2 11 (15.28%) SQL
3 10 (13.89%) Python
3 10 (13.89%) Ruby
Qualifications
1 8 (11.11%) ITIL Certification
2 6 (8.33%) Degree
3 5 (6.94%) MCSE
3 5 (6.94%) Microsoft Certification
4 4 (5.56%) A+ Certification
5 3 (4.17%) CCSP
5 3 (4.17%) Cisco Certification
6 2 (2.78%) HNC
6 2 (2.78%) SC Cleared
6 2 (2.78%) Security Cleared
7 1 (1.39%) CEH
7 1 (1.39%) CISSP
7 1 (1.39%) DV Cleared
7 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (4.17%) Disclosure Scotland
2 1 (1.39%) ISO 9001
2 1 (1.39%) PCI DSS
2 1 (1.39%) SLA
System Software
1 28 (38.89%) Active Directory
2 10 (13.89%) Docker
3 5 (6.94%) Hyper-V
3 5 (6.94%) Terminal Services
4 4 (5.56%) VMware Infrastructure
5 3 (4.17%) VMware ESXi
6 1 (1.39%) XenApp
Systems Management
1 14 (19.44%) SCCM
2 12 (16.67%) SCOM
3 11 (15.28%) Ansible
3 11 (15.28%) Opscode Chef
3 11 (15.28%) Puppet
4 2 (2.78%) Oracle Identity Management
4 2 (2.78%) ZENworks
5 1 (1.39%) HP Quality Center
5 1 (1.39%) McAfee ePO
5 1 (1.39%) SCVMM
5 1 (1.39%) Systems Management Server (SMS)
Vendors
1 27 (37.50%) Microsoft
2 11 (15.28%) Dell
3 10 (13.89%) Splunk
4 9 (12.50%) ServiceNow
5 8 (11.11%) Cisco
5 8 (11.11%) Oracle
6 7 (9.72%) CheckPoint
6 7 (9.72%) Palo Alto
7 6 (8.33%) Blue Coat
7 6 (8.33%) Citrix
7 6 (8.33%) Juniper
8 5 (6.94%) NEC
8 5 (6.94%) Nokia
8 5 (6.94%) ThinPrint
8 5 (6.94%) VMware
9 4 (5.56%) HP
9 4 (5.56%) Sun
10 3 (4.17%) Apple
10 3 (4.17%) LANDesk
10 3 (4.17%) NetApp