The table below looks at the statistics for Service Management skills in IT contracts advertised for the Surrey region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 54 41 69
Rank change year-on-year
-13 +28
Contract jobs citing Service Management 38 57 21
As % of all contract IT jobs located in Surrey 3.18% 4.08% 1.61%
As % of the Processes & Methodologies category 3.88% 5.16% 2.08%
Number of daily rates quoted 27 20 14
Median daily rate £380 £398 £225
Median daily rate % change year-on-year
-4.40% +76.66%
90% offered a daily rate of more than £184 £323 £158
10% offered a daily rate of more than £438 £496 £421
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.99%
Number of hourly rates quoted 0 1 0
Median hourly rate - £12.43 -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
980 1104 1010
As % of all contract IT jobs located in Surrey 81.94% 79.08% 77.45%
Number of daily rates quoted 694 649 607
Median daily rate £430 £400 £375
Median daily rate % change year-on-year
+7.50% +6.66%
90% offered a daily rate of more than £300 £300 £240
10% offered a daily rate of more than £550 £500 £523
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 22 34 30
Median hourly rate £40.00 £40.00 £30.75
Median hourly rate % change year-on-year
- +30.08%
90% offered a hourly rate of more than £27.25 £18.50 £14.00
10% offered a hourly rate of more than £45.80 £56.87 £52.50
UK excluding London median hourly rate £29.53 £32.54 £25.75
% change year-on-year
-9.26% +26.36%

Service Management
Jobs Demand Trend in Surrey

The demand trend of contract jobs across the Surrey region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Surrey

Service Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Surrey region.

Service Management Daily Rate Trend in Surrey

Service Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Surrey region over the 3 months to 29 August 2016.

Service Management Daily Rate Histogram in Surrey

Service Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Surrey region.

Service Management Hourly Rate Trend in Surrey

Service Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Surrey region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines -1 10 £400 - 1
Cobham - 7 £385 - 1
Guildford +5 4 £250 -33.33% 5
Epsom +2 1 £175 - 1
Reigate -2 1 £375 +7.14%
Weybridge - 1 - -
Redhill - 1 £375 -
Camberley - 1 £125 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Surrey

For the 6 months to 29 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Surrey region with a requirement for Service Management.

1 40 (59.70%) ITIL
2 23 (34.33%) Windows
3 20 (29.85%) ITSM
4 19 (28.36%) Agile Software Development
5 18 (26.87%) Cisco
6 16 (23.88%) Microsoft
7 14 (20.90%) TCP/IP
7 14 (20.90%) Active Directory
8 13 (19.40%) LAN
8 13 (19.40%) WAN
8 13 (19.40%) Change Management
8 13 (19.40%) Finance
8 13 (19.40%) Firewall
9 12 (17.91%) Problem Management
10 11 (16.42%) Linux
10 11 (16.42%) CheckPoint
10 11 (16.42%) Data Centre
11 10 (14.93%) Internet
11 10 (14.93%) VPN
11 10 (14.93%) SSL
11 10 (14.93%) Service Delivery
11 10 (14.93%) Network Security
11 10 (14.93%) PowerShell
12 9 (13.43%) Puppet
12 9 (13.43%) Change Control
12 9 (13.43%) ServiceNow
12 9 (13.43%) Degree
12 9 (13.43%) Windows XP
12 9 (13.43%) SQL
12 9 (13.43%) Windows Server

Service Management
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.46%) BizTalk Server
2 4 (5.97%) IIS
2 4 (5.97%) MS Exchange
2 4 (5.97%) OpenStack
2 4 (5.97%) WebLogic
3 3 (4.48%) Blackberry Enterprise Server
3 3 (4.48%) Exchange Server 2003
3 3 (4.48%) SharePoint
3 3 (4.48%) SharePoint 2010
4 2 (2.99%) Skype for Business
5 1 (1.49%) Exchange Server 2010
Applications
1 5 (7.46%) MS Office
2 4 (5.97%) MS Excel
3 2 (2.99%) MS PowerPoint
Business Applications
1 2 (2.99%) Remedy ITSM
2 1 (1.49%) Infor M3
Cloud Services
1 8 (11.94%) Microsoft Azure
2 5 (7.46%) Azure Active Directory
3 3 (4.48%) Amazon AWS
4 1 (1.49%) Office 365
4 1 (1.49%) SaaS
Communications & Networking
1 14 (20.90%) TCP/IP
2 13 (19.40%) Firewall
2 13 (19.40%) LAN
2 13 (19.40%) WAN
3 10 (14.93%) Internet
3 10 (14.93%) Network Security
3 10 (14.93%) SSL
3 10 (14.93%) VPN
4 8 (11.94%) IPsec
5 5 (7.46%) Ethernet
6 4 (5.97%) Cisco Nexus
6 4 (5.97%) SAN
7 3 (4.48%) SNMP
7 3 (4.48%) VoIP
8 2 (2.99%) Intrusion Detection
8 2 (2.99%) Radio Access Network
9 1 (1.49%) Cisco PIX
9 1 (1.49%) MPLS
9 1 (1.49%) VLAN
9 1 (1.49%) Wireless
Database & Business Intelligence
1 5 (7.46%) Azure SQL Database
1 5 (7.46%) Oracle Database
2 4 (5.97%) SQL Server
3 3 (4.48%) SQL Server Reporting Services
4 1 (1.49%) Oracle Database 11g
Development Applications
1 6 (8.96%) JIRA
2 5 (7.46%) Git (software)
2 5 (7.46%) Jenkins
2 5 (7.46%) MSBuild
2 5 (7.46%) Team Foundation Server
2 5 (7.46%) Visual Studio
3 4 (5.97%) Ant
3 4 (5.97%) Hudson
3 4 (5.97%) Maven
3 4 (5.97%) Subversion
General
1 13 (19.40%) Finance
2 4 (5.97%) Telecoms
3 2 (2.99%) Back Office
3 2 (2.99%) Front Office
4 1 (1.49%) Manufacturing
4 1 (1.49%) Multimedia
Job Titles
1 26 (38.81%) Analyst
2 9 (13.43%) Network Analyst
2 9 (13.43%) Support Analyst
3 8 (11.94%) Support Engineer
4 7 (10.45%) Network Security Analyst
4 7 (10.45%) Security Analyst
4 7 (10.45%) Service Analyst
4 7 (10.45%) Service Desk Analyst
4 7 (10.45%) Service Desk Support
4 7 (10.45%) Technical Leader
5 6 (8.96%) Help Desk Analyst
5 6 (8.96%) Help Desk Engineer
5 6 (8.96%) Help Desk Support
5 6 (8.96%) Help Desk Support Analyst
5 6 (8.96%) Help Desk Support Engineer
5 6 (8.96%) Service Desk Engineer
5 6 (8.96%) Service Desk Support Analyst
6 5 (7.46%) 2nd Line Support
6 5 (7.46%) 2nd Line Support Analyst
6 5 (7.46%) Change Analyst
Libraries, Frameworks & Software Standards
1 5 (7.46%) .NET
2 4 (5.97%) .NET Framework
3 2 (2.99%) 802.1X
Miscellaneous
1 11 (16.42%) Data Centre
2 7 (10.45%) RSA SecurID
3 4 (5.97%) Analytical Skills
3 4 (5.97%) Enterprise Software
4 3 (4.48%) Blackberry
4 3 (4.48%) Driving Licence
5 2 (2.99%) Computer Science
5 2 (2.99%) Management Information System
5 2 (2.99%) NHS
5 2 (2.99%) Statistics
5 2 (2.99%) Virtual Team
6 1 (1.49%) e-Learning
6 1 (1.49%) Mainframe
6 1 (1.49%) PKI
6 1 (1.49%) Video Conferencing
Operating Systems
1 23 (34.33%) Windows
2 11 (16.42%) Linux
3 9 (13.43%) Windows Server
3 9 (13.43%) Windows XP
4 5 (7.46%) VMS
4 5 (7.46%) Windows 7
5 4 (5.97%) Windows NT
5 4 (5.97%) Windows Server 2008
6 3 (4.48%) Solaris
6 3 (4.48%) Windows Server 2003
7 2 (2.99%) Apple iOS
7 2 (2.99%) CentOS
7 2 (2.99%) Red Hat Enterprise Linux
8 1 (1.49%) Windows 10
8 1 (1.49%) Windows 8
Processes & Methodologies
1 40 (59.70%) ITIL
2 20 (29.85%) ITSM
3 19 (28.36%) Agile Software Development
4 13 (19.40%) Change Management
5 12 (17.91%) Problem Management
6 10 (14.93%) Service Delivery
7 9 (13.43%) Change Control
8 8 (11.94%) Incident Management
8 8 (11.94%) SDLC
9 7 (10.45%) Business Continuity
10 6 (8.96%) DevOps
11 5 (7.46%) Configuration Management
11 5 (7.46%) E-Commerce
11 5 (7.46%) Software Deployment
11 5 (7.46%) Use Case
12 4 (5.97%) Continuous Integration
12 4 (5.97%) Disaster Recovery
12 4 (5.97%) Line Management
12 4 (5.97%) Mentoring
12 4 (5.97%) Project Management
Programming Languages
1 10 (14.93%) PowerShell
2 9 (13.43%) SQL
3 5 (7.46%) C#
3 5 (7.46%) VB.NET
4 4 (5.97%) Python
4 4 (5.97%) Ruby
4 4 (5.97%) T-SQL
5 2 (2.99%) VBA
Qualifications
1 9 (13.43%) Degree
2 3 (4.48%) Cisco Certification
3 2 (2.99%) CCSP
3 2 (2.99%) MCSE
3 2 (2.99%) Microsoft Certification
3 2 (2.99%) Security Cleared
4 1 (1.49%) A+ Certification
4 1 (1.49%) CCNP
4 1 (1.49%) ITIL Certification
4 1 (1.49%) SC Cleared
Quality Assurance & Compliance
1 7 (10.45%) Disclosure Scotland
2 5 (7.46%) SLA
3 1 (1.49%) ISO 9001
System Software
1 14 (20.90%) Active Directory
2 6 (8.96%) VMware Infrastructure
3 4 (5.97%) Docker
4 3 (4.48%) Terminal Services
5 2 (2.99%) vCloud
5 2 (2.99%) vSphere
Systems Management
1 9 (13.43%) Puppet
2 8 (11.94%) Opscode Chef
3 6 (8.96%) SCCM
4 5 (7.46%) SCOM
5 4 (5.97%) Ansible
6 3 (4.48%) AppManager
7 1 (1.49%) Cacti
7 1 (1.49%) HP Quality Center
7 1 (1.49%) Oracle Identity Management
7 1 (1.49%) Systems Management Server (SMS)
7 1 (1.49%) ZENworks
Vendors
1 18 (26.87%) Cisco
2 16 (23.88%) Microsoft
3 11 (16.42%) CheckPoint
4 9 (13.43%) ServiceNow
5 8 (11.94%) Palo Alto
6 7 (10.45%) Blue Coat
6 7 (10.45%) Juniper
7 6 (8.96%) HP
7 6 (8.96%) Oracle
7 6 (8.96%) SolarWinds
7 6 (8.96%) VMware
8 5 (7.46%) AppDynamics
8 5 (7.46%) Dell
8 5 (7.46%) Splunk
9 4 (5.97%) Citrix
10 3 (4.48%) NetIQ
10 3 (4.48%) Sun
10 3 (4.48%) ThinPrint
11 2 (2.99%) Apple
11 2 (2.99%) Remedy