The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 100 90 98
Rank change year-on-year
-10 +8
Contract jobs requiring a Technical Support 2 9 1
As % of all contract IT jobs located in Hampshire 0.129% 0.570% 0.055%
As % of the Job Titles category 0.139% 0.608% 0.059%
Number of daily rates quoted 1 5 1
Average daily rate £170 £400 £335
Average daily rate % change year-on-year
-57.50% +19.40%
UK excluding London average daily rate £170 £238 £225
% change year-on-year
-28.42% +5.55%
Number of hourly rates quoted 1 1 0
Average hourly rate £12.50 £17.00 -
Average hourly rate % change year-on-year
-26.47% -
UK excluding London average hourly rate £13.50 £15.50 £16.00
% change year-on-year
-12.90% -3.12%
All Job Titles
Hampshire
Contract IT job ads with a match in the
Job Titles category
1443 1481 1709
As % of all contract IT jobs located in Hampshire 93.34% 93.79% 93.54%
Number of daily rates quoted 796 679 715
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £230 £240 £238
10% offered a daily rate of more than £508 £500 £495
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 161 218 238
Average hourly rate £17.50 £21.75 £30.00
Average hourly rate % change year-on-year
-19.54% -27.50%
90% offered a hourly rate of more than £11.50 £11.50 £12.00
10% offered a hourly rate of more than £39.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support
South East

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire Technical Support Jobs Demand Trend

Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Hampshire region.

Hampshire Technical Support Daily Rate Trend

Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Hampshire region.

Hampshire Technical Support Hourly Rate Trend

Technical Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Farnborough 0 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 6 (100.00%) Windows
2 4 (66.67%) SQL Server
3 3 (50.00%) MS Exchange
3 3 (50.00%) MS Office
3 3 (50.00%) Microsoft
3 3 (50.00%) Thin Client
3 3 (50.00%) Terminal Services
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) Service Delivery
3 3 (50.00%) VMware
3 3 (50.00%) Exchange Server 2003
3 3 (50.00%) Fat Client
3 3 (50.00%) VMware Infrastructure
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) ARCserve
3 3 (50.00%) Exchange Server 2010
4 2 (33.33%) SAN
4 2 (33.33%) Active Directory
4 2 (33.33%) Intel
4 2 (33.33%) LAN
4 2 (33.33%) WAN
4 2 (33.33%) TCP/IP
5 1 (16.67%) HTML
5 1 (16.67%) Crystal Reports
5 1 (16.67%) HTTP
5 1 (16.67%) MCP
5 1 (16.67%) PRINCE2
5 1 (16.67%) Linux
5 1 (16.67%) MCSE
5 1 (16.67%) CRM

Technical Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (16.67%) HTML
Application Platforms
1 3 (50.00%) MS Exchange
1 3 (50.00%) Exchange Server 2003
1 3 (50.00%) Exchange Server 2010
Applications
1 3 (50.00%) MS Office
Communications & Networking
1 2 (33.33%) LAN
1 2 (33.33%) WAN
1 2 (33.33%) TCP/IP
1 2 (33.33%) SAN
2 1 (16.67%) 3G
2 1 (16.67%) HTTP
Database & Business Intelligence
1 4 (66.67%) SQL Server
2 1 (16.67%) Crystal Reports
2 1 (16.67%) Cognos Impromptu
General
1 1 (16.67%) Back Office
1 1 (16.67%) Telecoms
1 1 (16.67%) Finance
1 1 (16.67%) Legal
Miscellaneous
1 3 (50.00%) Thin Client
1 3 (50.00%) Fat Client
2 1 (16.67%) Management Information System
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server 2003
2 3 (50.00%) Windows Server 2008
3 1 (16.67%) Linux
Processes & Methodologies
1 3 (50.00%) Service Delivery
2 1 (16.67%) Workflow
2 1 (16.67%) PRINCE2
2 1 (16.67%) CRM
Programming Languages
1 1 (16.67%) Shell Script
1 1 (16.67%) Bash shell
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
System Software
1 3 (50.00%) Terminal Services
1 3 (50.00%) VMware Infrastructure
2 2 (33.33%) Active Directory
Systems Management
1 3 (50.00%) ARCserve
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) VMware
2 2 (33.33%) Intel
3 1 (16.67%) Cognos