The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Technical Support
Rank 114 91 97
Rank change year-on-year
-23 +6
Contract jobs requiring a Technical Support 11 3 6
As % of all contract IT jobs located in Hampshire 0.50% 0.19% 0.36%
As % of the Job Titles category 0.55% 0.20% 0.38%
Number of daily rates quoted 2 2 3
Average daily rate
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£384 £625 £215
Average daily rate % change year-on-year
-38.60% +190.69%
90% offered a daily rate of more than £371 £365 £155
10% offered a daily rate of more than £397 £625 £304
UK excluding London average daily rate £270 £238 £240
% change year-on-year
+13.68% -1.04%
Number of hourly rates quoted 5 0 2
Average hourly rate £20.00 - £17.50
UK excluding London average hourly rate £16.13 £13.50 £16.16
% change year-on-year
+19.44% -16.46%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
2004 1493 1559
As % of all contract IT jobs located in Hampshire 91.13% 92.56% 94.37%
Number of daily rates quoted 1105 837 779
Average daily rate £350 £365 £353
Average daily rate % change year-on-year
-4.10% +3.54%
90% offered a daily rate of more than £225 £218 £215
10% offered a daily rate of more than £495 £500 £500
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 138 110 183
Average hourly rate £18.26 £15.00 £18.00
Average hourly rate % change year-on-year
+21.73% -16.66%
90% offered a hourly rate of more than £10.75 £11.50 £11.00
10% offered a hourly rate of more than £40.00 £35.00 £40.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Hampshire region.

Technical Support Daily Rate Trend in Hampshire

Technical Support
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Hampshire region.

Technical Support Hourly Rate Trend in Hampshire

Technical Support
Hourly Rate Histogram in Hampshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the Hampshire region over the 3 months to 24 November 2014.

Technical Support Hourly Rate Histogram in Hampshire

Technical Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Havant +2 3 - -
Portsmouth -4 3 - -
Southampton -6 3 - - 1
Fareham - 2 £384 -
Farnborough - 1 - -
Hook - - - - 1
Alton - - - -
Basingstoke - - - -
Eastleigh - - - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 November 2014, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 8 (38.10%) ERP
1 8 (38.10%) AS400
1 8 (38.10%) iSeries
2 5 (23.81%) Windows
3 4 (19.05%) Linux
3 4 (19.05%) CRM
4 3 (14.29%) Security Cleared
4 3 (14.29%) Degree
4 3 (14.29%) VMware
4 3 (14.29%) Microsoft
4 3 (14.29%) MS Excel
5 2 (9.52%) MS Exchange
5 2 (9.52%) UNIX
5 2 (9.52%) SQL
5 2 (9.52%) MS Office
5 2 (9.52%) Active Directory
5 2 (9.52%) HP
5 2 (9.52%) Dell
5 2 (9.52%) EMC
5 2 (9.52%) Microsoft Certification
5 2 (9.52%) SAN
5 2 (9.52%) CommVault
5 2 (9.52%) Symantec
5 2 (9.52%) Red Hat
5 2 (9.52%) Finance
5 2 (9.52%) Publishing
5 2 (9.52%) French Language
5 2 (9.52%) German Language
5 2 (9.52%) VMware Infrastructure
5 2 (9.52%) SCCM

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 November 2014, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) MS Exchange
Applications
1 3 (14.29%) MS Excel
2 2 (9.52%) MS Office
3 1 (4.76%) FrameMaker
Business Applications
1 1 (4.76%) Oracle Financials
1 1 (4.76%) Oracle 11i
1 1 (4.76%) Oracle EBS
1 1 (4.76%) Oracle Applications
1 1 (4.76%) Oracle General Ledger
1 1 (4.76%) Oracle EBS R12
1 1 (4.76%) Oracle Payables
1 1 (4.76%) Oracle Receivables
1 1 (4.76%) Oracle Cash Management
1 1 (4.76%) Oracle Assets
1 1 (4.76%) Oracle E-Business Tax
Communications & Networking
1 2 (9.52%) SAN
General
1 2 (9.52%) Finance
1 2 (9.52%) Publishing
1 2 (9.52%) French Language
1 2 (9.52%) German Language
2 1 (4.76%) Marketing
Miscellaneous
1 8 (38.10%) AS400
1 8 (38.10%) iSeries
2 1 (4.76%) Management Information System
Operating Systems
1 5 (23.81%) Windows
2 4 (19.05%) Linux
3 2 (9.52%) UNIX
4 1 (4.76%) AIX
4 1 (4.76%) Windows XP
4 1 (4.76%) Windows Server 2003
4 1 (4.76%) CentOS
4 1 (4.76%) Red Hat Enterprise Linux
4 1 (4.76%) Windows 7
Processes & Methodologies
1 8 (38.10%) ERP
2 4 (19.05%) CRM
3 1 (4.76%) B2B
3 1 (4.76%) Project Management
3 1 (4.76%) ITSM
3 1 (4.76%) Incident Management
3 1 (4.76%) User Acceptance Testing
3 1 (4.76%) Cash Management
3 1 (4.76%) Infrastructure Management
Programming Languages
1 2 (9.52%) SQL
2 1 (4.76%) C#
Qualifications
1 3 (14.29%) Degree
1 3 (14.29%) Security Cleared
2 2 (9.52%) Microsoft Certification
2 2 (9.52%) SC Cleared
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 2 (9.52%) Active Directory
1 2 (9.52%) VMware Infrastructure
1 2 (9.52%) Hyper-V
2 1 (4.76%) VMware ESXi
Systems Management
1 2 (9.52%) Backup Exec
1 2 (9.52%) SCCM
1 2 (9.52%) SCOM
Vendors
1 3 (14.29%) Microsoft
1 3 (14.29%) VMware
2 2 (9.52%) Veeam
2 2 (9.52%) Red Hat
2 2 (9.52%) Symantec
2 2 (9.52%) HP
2 2 (9.52%) Dell
2 2 (9.52%) EMC
2 2 (9.52%) CommVault
3 1 (4.76%) Borland
3 1 (4.76%) Adobe
3 1 (4.76%) Oracle