The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 115 110 102
Rank change year-on-year
-5 -8
Contract jobs requiring a Technical Support 7 11 5
As % of all contract IT jobs located in Hampshire 0.32% 0.53% 0.28%
As % of the Job Titles category 0.34% 0.58% 0.29%
Number of daily rates quoted 2 1 2
Average daily rate
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£351 £450 £200
Average daily rate % change year-on-year
-21.94% +125.00%
UK excluding London average daily rate £283 £230 £250
% change year-on-year
+22.82% -8.00%
Number of hourly rates quoted 3 9 0
Average hourly rate £13.25 £32.50 -
Average hourly rate % change year-on-year
-59.23% -
UK excluding London average hourly rate £16.50 £17.07 £16.25
% change year-on-year
-3.33% +5.04%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
2049 1906 1704
As % of all contract IT jobs located in Hampshire 93.39% 92.26% 94.61%
Number of daily rates quoted 1243 1117 983
Average daily rate £375 £350 £359
Average daily rate % change year-on-year
+7.14% -2.50%
90% offered a daily rate of more than £275 £220 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 133 116 147
Average hourly rate £17.00 £15.77 £16.50
Average hourly rate % change year-on-year
+7.79% -4.42%
90% offered a hourly rate of more than £11.78 £10.57 £11.25
10% offered a hourly rate of more than £42.50 £45.00 £35.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Technical Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Hampshire

Technical Support
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Hampshire region.

Technical Support Daily Rate Trend in Hampshire

Technical Support
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Hampshire region.

Technical Support Hourly Rate Trend in Hampshire

Technical Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Hampshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 4 - -
Andover - 1 - -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 4 September 2015, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 7 (50.00%) Windows
1 7 (50.00%) SLA
2 6 (42.86%) HTML
2 6 (42.86%) SC Cleared
2 6 (42.86%) Security Cleared
3 4 (28.57%) VMware Infrastructure
3 4 (28.57%) Sitecore CMS
3 4 (28.57%) Sitecore
3 4 (28.57%) Content Management
3 4 (28.57%) Google
3 4 (28.57%) Management Information System
3 4 (28.57%) Risk Management
3 4 (28.57%) CMS
3 4 (28.57%) Scrum
3 4 (28.57%) VMware
3 4 (28.57%) Information Security
3 4 (28.57%) JavaScript
3 4 (28.57%) PHP
3 4 (28.57%) .NET
3 4 (28.57%) SQL Server
3 4 (28.57%) SharePoint
3 4 (28.57%) ITIL
3 4 (28.57%) Microsoft
3 4 (28.57%) Internet
3 4 (28.57%) Configuration Management
3 4 (28.57%) MS Exchange
3 4 (28.57%) HTML5
3 4 (28.57%) Social Media
3 4 (28.57%) WordPress
3 4 (28.57%) Continuous Improvement

Technical Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Hampshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) SharePoint
1 4 (28.57%) MS Exchange
1 4 (28.57%) CMS
1 4 (28.57%) WordPress
1 4 (28.57%) Sitecore CMS
1 4 (28.57%) SharePoint 2013
2 3 (21.43%) Exchange Server 2010
2 3 (21.43%) Exchange Server 2007
Applications
1 1 (7.14%) MS Office
1 1 (7.14%) MS Excel
Cloud Services
1 2 (14.29%) SaaS
2 1 (7.14%) Microsoft Azure
2 1 (7.14%) Amazon AWS
Communications & Networking
1 4 (28.57%) Internet
2 3 (21.43%) Firewall
2 3 (21.43%) SMS
3 2 (14.29%) HTTP
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 1 (7.14%) SQL Server Reporting Services
General
1 1 (7.14%) Finance
1 1 (7.14%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (42.86%) HTML
2 4 (28.57%) .NET
2 4 (28.57%) HTML5
3 2 (14.29%) JSF
Miscellaneous
1 4 (28.57%) Management Information System
1 4 (28.57%) Social Media
2 2 (14.29%) Statistics
3 1 (7.14%) Enterprise Storage
3 1 (7.14%) Enterprise Cloud
3 1 (7.14%) Replication
Operating Systems
1 7 (50.00%) Windows
2 3 (21.43%) Windows Server 2003
2 3 (21.43%) Windows Server 2012
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows XP
Processes & Methodologies
1 4 (28.57%) ITIL
1 4 (28.57%) Configuration Management
1 4 (28.57%) Risk Management
1 4 (28.57%) Scrum
1 4 (28.57%) Information Security
1 4 (28.57%) Content Management
1 4 (28.57%) Continuous Improvement
2 3 (21.43%) Kanban
2 3 (21.43%) Service Management
2 3 (21.43%) Agile Software Development
2 3 (21.43%) Workflow
2 3 (21.43%) PRINCE2
3 2 (14.29%) Project Management
3 2 (14.29%) Service Desk Management
4 1 (7.14%) Mentoring
4 1 (7.14%) Cyber Security
Programming Languages
1 4 (28.57%) JavaScript
1 4 (28.57%) PHP
2 2 (14.29%) SQL
3 1 (7.14%) X++
3 1 (7.14%) C
Qualifications
1 6 (42.86%) SC Cleared
1 6 (42.86%) Security Cleared
2 1 (7.14%) HND
2 1 (7.14%) Degree
Quality Assurance & Compliance
1 7 (50.00%) SLA
System Software
1 4 (28.57%) VMware Infrastructure
2 3 (21.43%) Hyper-V
3 2 (14.29%) Active Directory
Vendors
1 4 (28.57%) VMware
1 4 (28.57%) Google
1 4 (28.57%) Sitecore
1 4 (28.57%) Microsoft
1 4 (28.57%) Facebook
1 4 (28.57%) Twitter
2 3 (21.43%) Rackspace
3 1 (7.14%) HP
3 1 (7.14%) Red Hat
3 1 (7.14%) 3PAR
3 1 (7.14%) SAP