The table below looks at the statistics for the Technical Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 238 215 195
Rank change year-on-year
-23 -20
Contract jobs requiring a Technical Support 18 34 39
As % of all contract IT jobs located in the South East 0.18% 0.36% 0.46%
As % of the Job Titles category 0.20% 0.39% 0.50%
Number of daily rates quoted 4 21 17
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£263 £290 £178
Average daily rate % change year-on-year
-9.48% +63.38%
90% offered a daily rate of more than £173 £175 £120
10% offered a daily rate of more than £388 £350 £350
UK excluding London average daily rate £248 £250 £155
% change year-on-year
-1.00% +61.29%
Number of hourly rates quoted 4 3 9
Average hourly rate £28.75 £17.00 £16.00
Average hourly rate % change year-on-year
+69.11% +6.25%
90% offered a hourly rate of more than £17.60 £14.20 £13.30
10% offered a hourly rate of more than £30.00 £21.40 £21.30
UK excluding London average hourly rate £14.50 £16.50 £14.00
% change year-on-year
-12.12% +17.85%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9169 8688 7867
As % of all contract IT jobs located in the South East 91.59% 91.86% 92.30%
Number of daily rates quoted 5062 4803 3935
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £213 £220
10% offered a daily rate of more than £505 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 440 456 615
Average hourly rate £17.50 £17.50 £18.50
Average hourly rate % change year-on-year
- -5.40%
90% offered a hourly rate of more than £11.75 £11.50 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the South East region.

Technical Support Daily Rate Trend in the South East

Technical Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the South East region over the 3 months to 24 April 2015.

Technical Support Daily Rate Histogram in the South East

Technical Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the South East region.

Technical Support Hourly Rate Trend in the South East

Technical Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the South East region over the 3 months to 24 April 2015.

Technical Support Hourly Rate Histogram in the South East

Technical Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -8 8 £425 +70.00% 9
Oxfordshire -17 4 £150 +15.38% 5
Buckinghamshire 0 2 - - 5
West Sussex -21 2 £263 - 1
Hampshire -12 1 - - 3
Kent - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 27 (48.21%) Windows
2 16 (28.57%) SQL
2 16 (28.57%) Microsoft
3 14 (25.00%) Degree
4 13 (23.21%) ITIL
5 10 (17.86%) Apple
6 9 (16.07%) Finance
7 8 (14.29%) Active Directory
7 8 (14.29%) Oracle
7 8 (14.29%) Linux
7 8 (14.29%) MS Excel
8 7 (12.50%) UNIX
9 6 (10.71%) SAN
9 6 (10.71%) Hyper-V
10 5 (8.93%) Sun
10 5 (8.93%) MS Exchange
10 5 (8.93%) Solaris
10 5 (8.93%) Intranet
10 5 (8.93%) Telecoms
10 5 (8.93%) VMware
11 4 (7.14%) VMware ESX
11 4 (7.14%) Red Hat
11 4 (7.14%) Oracle Forms
11 4 (7.14%) Client/Server
11 4 (7.14%) MS Office
11 4 (7.14%) .NET
11 4 (7.14%) NAS
11 4 (7.14%) Red Hat Enterprise Linux
11 4 (7.14%) Problem Management
11 4 (7.14%) MS PowerPoint

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.93%) MS Exchange
2 3 (5.36%) SharePoint
3 2 (3.57%) IIS
4 1 (1.79%) Exchange Server 2007
4 1 (1.79%) Lync
4 1 (1.79%) Tomcat
4 1 (1.79%) Apache
4 1 (1.79%) IBM Notes
Applications
1 8 (14.29%) MS Excel
2 4 (7.14%) MS Office
2 4 (7.14%) MS PowerPoint
Business Applications
1 3 (5.36%) Oracle General Ledger
1 3 (5.36%) Oracle Payables
1 3 (5.36%) Oracle Receivables
1 3 (5.36%) Oracle Assets
1 3 (5.36%) Oracle EBS R12
1 3 (5.36%) Oracle Financials
2 1 (1.79%) Dynamics AX
Cloud Services
1 3 (5.36%) Microsoft Azure
2 2 (3.57%) Amazon AWS
3 1 (1.79%) Office 365
Communications & Networking
1 6 (10.71%) SAN
2 5 (8.93%) Intranet
3 4 (7.14%) NAS
4 3 (5.36%) SSH
4 3 (5.36%) VPN
4 3 (5.36%) FTP
4 3 (5.36%) Internet
5 2 (3.57%) Firewall
5 2 (3.57%) Wireless
5 2 (3.57%) ATM
5 2 (3.57%) LAN
6 1 (1.79%) VLAN
6 1 (1.79%) GGSN
6 1 (1.79%) SGSN
6 1 (1.79%) MGW
6 1 (1.79%) xDSL
6 1 (1.79%) WebEx
6 1 (1.79%) PSTN
6 1 (1.79%) 3GPP
6 1 (1.79%) UMTS
Database & Business Intelligence
1 3 (5.36%) Oracle BI Publisher
1 3 (5.36%) Oracle Reports
2 2 (3.57%) RDBMS
2 2 (3.57%) Data Warehouse
2 2 (3.57%) SQL Server
2 2 (3.57%) Relational Database
3 1 (1.79%) SQL Server Reporting Services
3 1 (1.79%) SQL Server 2005
3 1 (1.79%) SQL Server 2008
3 1 (1.79%) SQL Server Analysis Services
3 1 (1.79%) Oracle Database
Development Applications
1 4 (7.14%) Oracle Forms
2 3 (5.36%) Team Foundation Server
3 2 (3.57%) Octopus Deploy
General
1 9 (16.07%) Finance
2 5 (8.93%) Telecoms
3 2 (3.57%) Publishing
3 2 (3.57%) Banking
4 1 (1.79%) Multimedia
4 1 (1.79%) Retail
4 1 (1.79%) Marketing
4 1 (1.79%) Back Office
4 1 (1.79%) Law
4 1 (1.79%) Advertising
Libraries, Frameworks & Software Standards
1 4 (7.14%) .NET
2 3 (5.36%) WF
2 3 (5.36%) CSS
3 2 (3.57%) HTML
3 2 (3.57%) CSS3
4 1 (1.79%) ASP.NET
Miscellaneous
1 4 (7.14%) Client/Server
2 2 (3.57%) Management Information System
2 2 (3.57%) Analytical Skills
2 2 (3.57%) Enterprise Storage
2 2 (3.57%) Learning Management System
2 2 (3.57%) Computer Science
2 2 (3.57%) Web 2.0
3 1 (1.79%) CMDB
3 1 (1.79%) Fat Client
3 1 (1.79%) Video Conferencing
3 1 (1.79%) Thin Client
3 1 (1.79%) E-Learning
Operating Systems
1 27 (48.21%) Windows
2 8 (14.29%) Linux
3 7 (12.50%) UNIX
4 5 (8.93%) Solaris
5 4 (7.14%) Red Hat Enterprise Linux
6 3 (5.36%) Windows Server 2008
6 3 (5.36%) Windows Server 2012
7 2 (3.57%) Windows Server 2003
8 1 (1.79%) Windows 7
8 1 (1.79%) Windows NT
8 1 (1.79%) Windows 2000
Processes & Methodologies
1 13 (23.21%) ITIL
2 4 (7.14%) Problem Management
3 3 (5.36%) Agile Software Development
3 3 (5.36%) Kanban
3 3 (5.36%) Business Intelligence
3 3 (5.36%) CMMI
3 3 (5.36%) Change Management
3 3 (5.36%) Scrum
4 2 (3.57%) Web Design
4 2 (3.57%) Service Delivery
4 2 (3.57%) PRINCE2
4 2 (3.57%) Capacity Management
4 2 (3.57%) Customer Engagement
4 2 (3.57%) Time Management
4 2 (3.57%) Information Management
4 2 (3.57%) Business Development
4 2 (3.57%) Asset Management
5 1 (1.79%) Data Analysis
5 1 (1.79%) Incident Management
5 1 (1.79%) Infrastructure Management
Programming Languages
1 16 (28.57%) SQL
2 3 (5.36%) PL/SQL
2 3 (5.36%) VB.NET
2 3 (5.36%) C#
3 2 (3.57%) PowerShell
4 1 (1.79%) X++
4 1 (1.79%) Java
4 1 (1.79%) JavaScript
4 1 (1.79%) Perl
Qualifications
1 14 (25.00%) Degree
2 3 (5.36%) MCP
2 3 (5.36%) Cisco Certification
3 2 (3.57%) CCNA
3 2 (3.57%) SC Cleared
3 2 (3.57%) Security Cleared
4 1 (1.79%) MCITP
4 1 (1.79%) SCSA
4 1 (1.79%) CCNP
4 1 (1.79%) Microsoft Certification
4 1 (1.79%) Sun Certification
Quality Assurance & Compliance
1 1 (1.79%) SLA
System Software
1 8 (14.29%) Active Directory
2 6 (10.71%) Hyper-V
3 4 (7.14%) VMware ESX
4 3 (5.36%) Microsoft Virtual Server
4 3 (5.36%) vSphere
5 2 (3.57%) Microsoft App-V
5 2 (3.57%) VMware Infrastructure
6 1 (1.79%) XenApp
6 1 (1.79%) XenDesktop
Systems Management
1 3 (5.36%) SCCM
2 2 (3.57%) NetBackup
2 2 (3.57%) Nagios
2 2 (3.57%) Norton AntiVirus
2 2 (3.57%) Icinga
Vendors
1 16 (28.57%) Microsoft
2 10 (17.86%) Apple
3 8 (14.29%) Oracle
4 5 (8.93%) Sun
4 5 (8.93%) VMware
5 4 (7.14%) Red Hat
6 3 (5.36%) HP
6 3 (5.36%) Cisco
7 2 (3.57%) Symantec
7 2 (3.57%) SAP
8 1 (1.79%) Huawei
8 1 (1.79%) Fortinet
8 1 (1.79%) LANDesk
8 1 (1.79%) F5
8 1 (1.79%) Aruba
8 1 (1.79%) Sybase
8 1 (1.79%) Citrix
8 1 (1.79%) CheckPoint
8 1 (1.79%) Informatica
8 1 (1.79%) Veritas
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Rate: £250 - £300 per day
Posted: 2 days ago