The statistics below represent IT contracts advertised across the South East region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 220 248 222
Rank change year-on-year
+28 -26
Contract jobs requiring a Technical Support 58 19 33
As % of all contract IT jobs located in the South East 0.60% 0.19% 0.35%
As % of the Job Titles category 0.63% 0.20% 0.37%
Number of daily rates quoted 39 5 20
Median daily rate £253 £275 £295
Median daily rate % change year-on-year
-8.18% -6.77%
90% offered a daily rate of more than £189 £180 £173
10% offered a daily rate of more than £400 £375 £346
UK excluding London median daily rate £253 £250 £250
% change year-on-year
+1.00% -
Number of hourly rates quoted 8 5 3
Median hourly rate £15.00 £27.50 £17.00
Median hourly rate % change year-on-year
-45.45% +61.76%
90% offered a hourly rate of more than £11.50 £11.94 £14.20
10% offered a hourly rate of more than £19.00 £30.00 £21.40
UK excluding London median hourly rate £16.25 £14.25 £16.75
% change year-on-year
+14.03% -14.92%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9175 9514 8893
As % of all contract IT jobs located in the South East 95.34% 94.33% 93.93%
Number of daily rates quoted 5576 5217 4881
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £236 £200
10% offered a daily rate of more than £525 £505 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 377 460 487
Median hourly rate £17.50 £20.00 £17.50
Median hourly rate % change year-on-year
-12.50% +14.28%
90% offered a hourly rate of more than £11.34 £12.00 £11.50
10% offered a hourly rate of more than £44.00 £42.50 £50.20
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Technical Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in the South East

Technical Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the South East region.

Technical Support Daily Rate Trend in the South East

Technical Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the South East region over the 3 months to 2 May 2016.

Technical Support Daily Rate Histogram in the South East

Technical Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the South East region.

Technical Support Hourly Rate Trend in the South East

Technical Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the South East region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +21 24 £378 -11.17% 5
Oxfordshire +12 9 £200 +33.33% 1
M4 Corridor - 8 £230 -
West Sussex -12 7 £125 -52.38% 2
Hampshire +3 6 £305 +10.90% 1
Surrey - 3 £300 - 7
Buckinghamshire +10 1 £400 - 3
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 2 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Technical Support in the job title.

1 58 (67.44%) Windows
2 30 (34.88%) Oracle
3 29 (33.72%) Linux
4 27 (31.40%) Microsoft
4 27 (31.40%) Windows Server
5 23 (26.74%) SQL
6 20 (23.26%) MS Excel
7 18 (20.93%) Active Directory
8 17 (19.77%) VMware
8 17 (19.77%) MS Office
9 15 (17.44%) Unix
9 15 (17.44%) Office 365
9 15 (17.44%) Oracle Database
10 14 (16.28%) Telecoms
11 13 (15.12%) Microsoft Certification
12 12 (13.95%) SS7
12 12 (13.95%) Sybase
12 12 (13.95%) Solaris
12 12 (13.95%) GPRS
12 12 (13.95%) UMTS
12 12 (13.95%) WCDMA
12 12 (13.95%) Diameter Protocol
13 11 (12.79%) SharePoint
13 11 (12.79%) MCSE
14 10 (11.63%) SQL Server
15 9 (10.47%) CSS
15 9 (10.47%) PowerShell
15 9 (10.47%) Skype
16 8 (9.30%) German Language
16 8 (9.30%) Microsoft Azure

Technical Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.79%) SharePoint
2 8 (9.30%) MS Exchange
3 7 (8.14%) Exchange Server 2010
4 6 (6.98%) IIS
4 6 (6.98%) WordPress
5 5 (5.81%) SharePoint Server
6 4 (4.65%) Tomcat
7 3 (3.49%) Apache Solr
7 3 (3.49%) WebSphere
8 2 (2.33%) Exchange Server 2013
9 1 (1.16%) Drupal
9 1 (1.16%) JBoss
9 1 (1.16%) Joomla!
9 1 (1.16%) Node.js
9 1 (1.16%) SAS
9 1 (1.16%) WildFly
Applications
1 20 (23.26%) MS Excel
2 17 (19.77%) MS Office
3 3 (3.49%) MS PowerPoint
4 1 (1.16%) Acrobat
4 1 (1.16%) MS Visio
4 1 (1.16%) PaintShop Pro
Business Applications
1 1 (1.16%) AWD
1 1 (1.16%) Hi Portfolio
Cloud Services
1 15 (17.44%) Office 365
2 8 (9.30%) Microsoft Azure
3 3 (3.49%) Amazon AWS
3 3 (3.49%) Amazon EC2
4 2 (2.33%) Azure Active Directory
5 1 (1.16%) IaaS
Communications & Networking
1 12 (13.95%) Diameter Protocol
1 12 (13.95%) GPRS
1 12 (13.95%) SS7
1 12 (13.95%) UMTS
1 12 (13.95%) WCDMA
2 9 (10.47%) Skype
3 8 (9.30%) DNS
3 8 (9.30%) Intranet
4 7 (8.14%) CDMA
4 7 (8.14%) GSM
5 6 (6.98%) NetScaler
6 5 (5.81%) GGSN
6 5 (5.81%) SGSN
7 4 (4.65%) DHCP
7 4 (4.65%) Firewall
7 4 (4.65%) HTTP
7 4 (4.65%) Kerberos
7 4 (4.65%) LAN
7 4 (4.65%) TCP/IP
7 4 (4.65%) WAN
Database & Business Intelligence
1 15 (17.44%) Oracle Database
2 10 (11.63%) SQL Server
3 5 (5.81%) BusinessObjects
3 5 (5.81%) Relational Database
4 4 (4.65%) Big Data
4 4 (4.65%) Hadoop
5 3 (3.49%) DB2
6 2 (2.33%) Data Warehouse
6 2 (2.33%) Datazen
6 2 (2.33%) Microsoft Analysis Services
6 2 (2.33%) RDBMS
6 2 (2.33%) SQL Server Analysis Services
6 2 (2.33%) SQL Server Reporting Services
7 1 (1.16%) MySQL
7 1 (1.16%) PostgreSQL
7 1 (1.16%) SAS Enterprise Guide
Development Applications
1 3 (3.49%) Git (software)
1 3 (3.49%) Subversion
1 3 (3.49%) Visual Studio
General
1 14 (16.28%) Telecoms
2 8 (9.30%) German Language
3 5 (5.81%) Finance
4 4 (4.65%) French Language
5 3 (3.49%) Banking
5 3 (3.49%) Marketing
6 2 (2.33%) Italian Language
6 2 (2.33%) Spanish Language
7 1 (1.16%) Advertising
7 1 (1.16%) Back Office
7 1 (1.16%) Military
7 1 (1.16%) Retail
7 1 (1.16%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (10.47%) CSS
2 7 (8.14%) .NET
3 5 (5.81%) HTML
3 5 (5.81%) XML
4 4 (4.65%) .NET Framework
5 3 (3.49%) Classic ASP
5 3 (3.49%) HTML5
6 2 (2.33%) ADO
6 2 (2.33%) ASP.NET
6 2 (2.33%) ASP.NET MVC
6 2 (2.33%) Autofac
6 2 (2.33%) Castle Windsor
6 2 (2.33%) DCOM
6 2 (2.33%) Entity Framework
6 2 (2.33%) ODBC
6 2 (2.33%) OLE
6 2 (2.33%) OLE DB
6 2 (2.33%) SAML
6 2 (2.33%) Unity DI Container
6 2 (2.33%) XML Schema
Miscellaneous
1 7 (8.14%) Computer Science
2 4 (4.65%) Analytical Skills
2 4 (4.65%) Data Centre
2 4 (4.65%) Public Cloud
3 2 (2.33%) Inversion of Control
4 1 (1.16%) Client/Server
4 1 (1.16%) iSeries
4 1 (1.16%) NHS
4 1 (1.16%) PKI
4 1 (1.16%) Replication
Operating Systems
1 58 (67.44%) Windows
2 29 (33.72%) Linux
3 27 (31.40%) Windows Server
4 15 (17.44%) Unix
5 12 (13.95%) Solaris
6 7 (8.14%) Windows Server 2008
7 6 (6.98%) Windows Server 2012
8 5 (5.81%) Red Hat Enterprise Linux
8 5 (5.81%) Windows 7
9 4 (4.65%) Oracle Linux
9 4 (4.65%) Windows 8
9 4 (4.65%) Windows Server 2003
10 2 (2.33%) AIX
10 2 (2.33%) Ubuntu
10 2 (2.33%) Windows XP
11 1 (1.16%) Mac OS X
11 1 (1.16%) Windows Vista
Processes & Methodologies
1 8 (9.30%) Business Intelligence
2 7 (8.14%) Mentoring
3 6 (6.98%) Disaster Recovery
4 5 (5.81%) Change Management
4 5 (5.81%) High Availability
4 5 (5.81%) Migration
5 3 (3.49%) Capacity Planning
5 3 (3.49%) Load Balancing
6 2 (2.33%) Analytics
6 2 (2.33%) Application Discovery
6 2 (2.33%) Business Analysis
6 2 (2.33%) ITSM
6 2 (2.33%) Memory Management
6 2 (2.33%) MVC
6 2 (2.33%) Performance Tuning
6 2 (2.33%) Presales
6 2 (2.33%) Process Improvement
6 2 (2.33%) SEO
6 2 (2.33%) Use Case
6 2 (2.33%) Workflow
Programming Languages
1 23 (26.74%) SQL
2 9 (10.47%) PowerShell
3 7 (8.14%) C
3 7 (8.14%) C#
3 7 (8.14%) Python
4 6 (6.98%) C++
5 5 (5.81%) Ruby
5 5 (5.81%) VB
5 5 (5.81%) VB.NET
6 4 (4.65%) Java
6 4 (4.65%) JavaScript
7 3 (3.49%) VB6
8 2 (2.33%) R
8 2 (2.33%) Scala
8 2 (2.33%) T-SQL
8 2 (2.33%) VBScript
9 1 (1.16%) PHP
9 1 (1.16%) VC++
Qualifications
1 13 (15.12%) Microsoft Certification
2 11 (12.79%) MCSE
3 7 (8.14%) Degree
3 7 (8.14%) MCITP
4 5 (5.81%) MCDST
4 5 (5.81%) SC Cleared
4 5 (5.81%) Security Cleared
5 4 (4.65%) MCSD
6 2 (2.33%) Cisco Certification
6 2 (2.33%) MCSA
7 1 (1.16%) CCNA
7 1 (1.16%) CCNP
7 1 (1.16%) DBS Check
7 1 (1.16%) DV Cleared
7 1 (1.16%) ITIL Foundation Certificate
7 1 (1.16%) MCP
7 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (4.65%) SLA
2 1 (1.16%) Data Quality
System Software
1 18 (20.93%) Active Directory
2 7 (8.14%) Hyper-V
3 6 (6.98%) VMware Infrastructure
4 5 (5.81%) vSphere
5 3 (3.49%) VMware ESXi
6 2 (2.33%) XenServer
7 1 (1.16%) KVM
Systems Management
1 2 (2.33%) Systems Management Server (SMS)
1 2 (2.33%) Tivoli
2 1 (1.16%) Forefront Identity Manager
2 1 (1.16%) OVSD
2 1 (1.16%) SCCM
Vendors
1 30 (34.88%) Oracle
2 27 (31.40%) Microsoft
3 17 (19.77%) VMware
4 12 (13.95%) Sybase
5 8 (9.30%) F5
6 7 (8.14%) Cisco
7 5 (5.81%) Juniper
7 5 (5.81%) Red Hat
8 4 (4.65%) Huawei
9 3 (3.49%) Google
10 2 (2.33%) Citrix
10 2 (2.33%) Guidewire
10 2 (2.33%) Remedy
10 2 (2.33%) Thunderhead
11 1 (1.16%) Adobe
11 1 (1.16%) CA
11 1 (1.16%) CheckPoint
11 1 (1.16%) HP
11 1 (1.16%) NetApp
11 1 (1.16%) webMethods