The first table below looks at the demand for the Technical Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 209 197 197
Rank change year-on-year
-12 0
Contract jobs requiring a Technical Support 37 38 55
As % of all contract IT jobs located in the South East 0.37% 0.45% 0.52%
As % of the Job Titles category 0.41% 0.49% 0.56%
Number of daily rates quoted 20 18 12
Average daily rate £259 £208 £275
Average daily rate % change year-on-year
+24.69% -24.54%
90% offered a daily rate of more than £148 £120 £127
10% offered a daily rate of more than £353 £350 £355
UK excluding London average daily rate £248 £170 £250
% change year-on-year
+45.58% -32.00%
Number of hourly rates quoted 3 9 17
Average hourly rate £17.00 £16.00 £12.50
Average hourly rate % change year-on-year
+6.25% +28.00%
90% offered a hourly rate of more than £14.20 £12.90 £12.30
10% offered a hourly rate of more than £21.40 £21.30 £17.00
UK excluding London average hourly rate £16.25 £14.00 £13.00
% change year-on-year
+16.07% +7.69%
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9082 7833 9779
As % of all contract IT jobs located in the South East 91.84% 92.21% 92.39%
Number of daily rates quoted 5002 3901 4422
Average daily rate £350 £350 £350
90% offered a daily rate of more than £215 £220 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 483 611 700
Average hourly rate £17.13 £18.50 £19.00
Average hourly rate % change year-on-year
-7.43% -2.63%
90% offered a hourly rate of more than £11.50 £11.50 £11.65
10% offered a hourly rate of more than £50.00 £39.70 £41.67
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Technical Support
England

Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in the South East

Technical Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the South East region.

Technical Support Daily Rate Trend in the South East

Technical Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the South East region over the 3 months to 16 April 2014.

Technical Support Daily Rate Histogram in the South East

Technical Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the South East region.

Technical Support Hourly Rate Trend in the South East

Technical Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the South East region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire -3 12 £250 -3.84% 17
Surrey -13 10 £313 +145.09% 7
West Sussex - 5 £115 - 3
Hampshire -2 4 £175 -1.40% 6
Buckinghamshire -24 3 £300 +9.09% 6
Oxfordshire -2 1 £130 -45.26% 1
East Sussex -11 1 £150 - 1
Kent - - - - 3
Middlesex - - - - 2
Home Counties - - - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 16 April 2014, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 38 (59.38%) Windows
2 21 (32.81%) Microsoft
3 16 (25.00%) SQL
4 15 (23.44%) SQL Server
4 15 (23.44%) SLA
4 15 (23.44%) Windows 7
5 14 (21.88%) Active Directory
6 11 (17.19%) MS Office
6 11 (17.19%) ITIL
6 11 (17.19%) MS Excel
6 11 (17.19%) VMware
6 11 (17.19%) Windows Server 2008
7 9 (14.06%) Finance
7 9 (14.06%) Microsoft Certification
7 9 (14.06%) Citrix
8 8 (12.50%) Linux
9 7 (10.94%) HP
9 7 (10.94%) UNIX
9 7 (10.94%) VB
9 7 (10.94%) Firewall
10 6 (9.38%) .NET
10 6 (9.38%) Oracle
10 6 (9.38%) Cisco
10 6 (9.38%) Windows XP
11 5 (7.81%) PL/SQL
11 5 (7.81%) Windows Server 2003
11 5 (7.81%) Service Management
11 5 (7.81%) VMware Infrastructure
12 4 (6.25%) Windows Server 2012
12 4 (6.25%) Retail

Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 16 April 2014, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.25%) MS Exchange
2 2 (3.13%) WebSphere
2 2 (3.13%) Exchange Server 2007
2 2 (3.13%) Exchange Server 2010
2 2 (3.13%) Commerce Server
2 2 (3.13%) SharePoint
2 2 (3.13%) WebSphere Application Server
3 1 (1.56%) IIS
3 1 (1.56%) Apache
3 1 (1.56%) Tomcat
3 1 (1.56%) SharePoint 2010
3 1 (1.56%) Lync
3 1 (1.56%) Exchange Server 2003
3 1 (1.56%) SharePoint Server
Applications
1 11 (17.19%) MS Office
1 11 (17.19%) MS Excel
2 1 (1.56%) Spreadsheet
Business Applications
1 2 (3.13%) RMDS
Cloud Services
1 2 (3.13%) Office 365
2 1 (1.56%) SaaS
2 1 (1.56%) Cloud Computing
Communications & Networking
1 7 (10.94%) Firewall
2 3 (4.69%) TCP/IP
3 2 (3.13%) Structured Cabling
3 2 (3.13%) VPN
3 2 (3.13%) DNS
3 2 (3.13%) SSL
3 2 (3.13%) DHCP
3 2 (3.13%) SAN
4 1 (1.56%) Ethernet
4 1 (1.56%) HTTP
4 1 (1.56%) Broadband
4 1 (1.56%) CDMA
4 1 (1.56%) GPRS
4 1 (1.56%) GSM
4 1 (1.56%) LAN
4 1 (1.56%) UMTS
4 1 (1.56%) Wi-Fi
4 1 (1.56%) Wireless
4 1 (1.56%) DSL
4 1 (1.56%) NetScreen
Database & Business Intelligence
1 15 (23.44%) SQL Server
2 2 (3.13%) SQL Server Reporting Services
2 2 (3.13%) SQL Server Integration Services
2 2 (3.13%) DB2
3 1 (1.56%) DataStage
3 1 (1.56%) SQL Server 2012
Development Applications
1 1 (1.56%) LoadRunner
1 1 (1.56%) WebSphere Studio Application Developer
1 1 (1.56%) Ant
1 1 (1.56%) Git (software)
General
1 9 (14.06%) Finance
2 4 (6.25%) Retail
2 4 (6.25%) Telecoms
3 1 (1.56%) Banking
Libraries, Frameworks & Software Standards
1 6 (9.38%) .NET
2 3 (4.69%) XML
3 2 (3.13%) Middleware
3 2 (3.13%) J2EE
4 1 (1.56%) WAP
4 1 (1.56%) ASP.NET
4 1 (1.56%) JDBC
4 1 (1.56%) X-Windows
4 1 (1.56%) JSON
Miscellaneous
1 1 (1.56%) NHS
1 1 (1.56%) Thin Client
1 1 (1.56%) Management Information System
1 1 (1.56%) Mobile App
1 1 (1.56%) Fat Client
1 1 (1.56%) Computer Science
Operating Systems
1 38 (59.38%) Windows
2 15 (23.44%) Windows 7
3 11 (17.19%) Windows Server 2008
4 8 (12.50%) Linux
5 7 (10.94%) UNIX
6 6 (9.38%) Windows XP
7 5 (7.81%) Windows Server 2003
8 4 (6.25%) Windows Server 2012
9 3 (4.69%) Solaris
9 3 (4.69%) Windows 8
10 2 (3.13%) Windows 2000 Server
10 2 (3.13%) Android
10 2 (3.13%) AIX
11 1 (1.56%) Mac OS X
11 1 (1.56%) Apple iOS
11 1 (1.56%) Red Hat Enterprise Linux
11 1 (1.56%) Windows Vista
Processes & Methodologies
1 11 (17.19%) ITIL
2 5 (7.81%) Service Management
3 3 (4.69%) Quality Management
3 3 (4.69%) Configuration Management
3 3 (4.69%) Change Management
3 3 (4.69%) Continuous Improvement
3 3 (4.69%) Root Cause Analysis
4 2 (3.13%) Incident Management
4 2 (3.13%) Problem Management
4 2 (3.13%) Disaster Recovery
4 2 (3.13%) Web Design
4 2 (3.13%) CRM
4 2 (3.13%) E-Commerce
5 1 (1.56%) RAD
5 1 (1.56%) Service Delivery
5 1 (1.56%) ITSM
5 1 (1.56%) Project Management
5 1 (1.56%) Migration
5 1 (1.56%) Document Management
5 1 (1.56%) Android Development
Programming Languages
1 16 (25.00%) SQL
2 7 (10.94%) VB
3 5 (7.81%) PL/SQL
4 4 (6.25%) C++
5 3 (4.69%) JavaScript
5 3 (4.69%) VC++
5 3 (4.69%) VB6
5 3 (4.69%) PowerShell
6 2 (3.13%) Jython
6 2 (3.13%) C#
7 1 (1.56%) T-SQL
7 1 (1.56%) Java
Qualifications
1 9 (14.06%) Microsoft Certification
2 3 (4.69%) MCSE
2 3 (4.69%) Security Cleared
2 3 (4.69%) Degree
3 2 (3.13%) SC Cleared
3 2 (3.13%) Check Point Certification
3 2 (3.13%) MCP
4 1 (1.56%) CCA
4 1 (1.56%) Citrix Certification
4 1 (1.56%) RHCE
4 1 (1.56%) CCSA
4 1 (1.56%) CCSE
Quality Assurance & Compliance
1 15 (23.44%) SLA
2 3 (4.69%) QA
System Software
1 14 (21.88%) Active Directory
2 5 (7.81%) VMware Infrastructure
3 3 (4.69%) Hyper-V
4 1 (1.56%) Terminal Services
4 1 (1.56%) Microsoft App-V
4 1 (1.56%) VMware ESX
4 1 (1.56%) VMware Workstation
4 1 (1.56%) XenApp
4 1 (1.56%) vSphere
4 1 (1.56%) UAG
4 1 (1.56%) VMware ESXi
Systems Management
1 1 (1.56%) OpenView Configuration Management
1 1 (1.56%) NetBackup
1 1 (1.56%) nmon
1 1 (1.56%) SCOrch
1 1 (1.56%) SCSM
1 1 (1.56%) WMI
1 1 (1.56%) SCCM
1 1 (1.56%) SCOM
1 1 (1.56%) WSUS
Vendors
1 21 (32.81%) Microsoft
2 11 (17.19%) VMware
3 9 (14.06%) Citrix
4 7 (10.94%) HP
5 6 (9.38%) Oracle
5 6 (9.38%) Cisco
6 3 (4.69%) CheckPoint
7 2 (3.13%) WatchGuard
7 2 (3.13%) Civica
7 2 (3.13%) Kaspersky
7 2 (3.13%) Guidewire
7 2 (3.13%) ServiceNow
7 2 (3.13%) Thunderhead
7 2 (3.13%) Remedy
8 1 (1.56%) Veritas
8 1 (1.56%) Borland
8 1 (1.56%) Red Hat
8 1 (1.56%) Apple
8 1 (1.56%) IBM
8 1 (1.56%) Dell
Newbury
Bluefire Consulting
Rate: £145 per day
Posted: 5 days ago