Technical Support Contracts in the South East
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Technical Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Technical Support
Rank 193 181 184
Rank change year-on-year
-12 +3
Contract jobs requiring a Technical Support 31 58 69
As % of all contract IT jobs located in the South East 0.398% 0.572% 0.665%
As % of the Job Titles category 0.430% 0.619% 0.718%
Number of daily rates quoted 8 15 19
Average daily rate £235 £325 £165
Average daily rate % change year-on-year
-27.69% +96.96%
90% offered a daily rate of more than £125 £140 £89
10% offered a daily rate of more than £337 £415 £278
UK excluding London average daily rate £140 £233 £223
% change year-on-year
-39.78% +4.49%
Number of hourly rates quoted 5 25 8
Average hourly rate £13.50 £14.00 £13.75
Average hourly rate % change year-on-year
-3.57% +1.81%
90% offered a hourly rate of more than £12.90 £12.50 £7.19
10% offered a hourly rate of more than £15.20 £24.50 £27.75
UK excluding London average hourly rate £13.50 £15.25 £16.00
% change year-on-year
-11.47% -4.68%
Search 48 Technical Support jobs in the South East
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category		 7211 9367 9611
As % of all contract IT jobs located in the South East 92.52% 92.32% 92.65%
Number of daily rates quoted 3605 4207 4140
Average daily rate £350 £350 £351
Average daily rate % change year-on-year
- -0.28%
90% offered a daily rate of more than £205 £225 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 577 716 825
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £12.00 £11.38 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support
England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support across the South East region as a proportion of the total demand within the Job Titles category.

South East Technical Support Jobs Demand Trend

Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the South East region.

South East Technical Support Daily Rate Trend

Technical Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the South East region over the 3 months to 24 May 2013.

South East Technical Support Daily Rate Histogram

Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the South East region.

South East Technical Support Hourly Rate Trend

Technical Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the South East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Berkshire +14 10 £321 +13.62%
Buckinghamshire +4 5 £300 +33.33%
Surrey +10 4 £128 -8.92%
Kent -1 4 - -
Oxfordshire -3 2 - -
Hampshire -18 2 £170 -55.40%
Middlesex - 1 - -
Technical Support
England

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 41 (74.55%) Windows
2 24 (43.64%) Windows Server 2008
3 19 (34.55%) Windows Server 2003
4 18 (32.73%) Microsoft
5 17 (30.91%) MS Office
5 17 (30.91%) MS Exchange
5 17 (30.91%) VMware
6 15 (27.27%) Active Directory
7 14 (25.45%) SharePoint
8 13 (23.64%) ITIL
9 12 (21.82%) VMware Infrastructure
10 11 (20.00%) TCP/IP
11 10 (18.18%) DNS
11 10 (18.18%) SAN
11 10 (18.18%) MS Excel
11 10 (18.18%) Exchange Server 2010
12 8 (14.55%) Hyper-V
12 8 (14.55%) SCCM
12 8 (14.55%) SQL Server
12 8 (14.55%) DHCP
12 8 (14.55%) Citrix
13 7 (12.73%) CommVault
13 7 (12.73%) Linux
13 7 (12.73%) Windows XP
13 7 (12.73%) LAN
13 7 (12.73%) Windows 2000 Server
13 7 (12.73%) Windows 7
13 7 (12.73%) Forefront TMG
14 6 (10.91%) SC Cleared
14 6 (10.91%) Exchange Server 2003

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the South East region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.818%) WAP
1 1 (1.818%) HTML
1 1 (1.818%) SOAP
1 1 (1.818%) Application Packaging
1 1 (1.818%) Windows SharePoint Services
Application Platforms
1 17 (30.91%) MS Exchange
2 14 (25.45%) SharePoint
3 10 (18.18%) Exchange Server 2010
4 6 (10.91%) Exchange Server 2003
5 4 (7.273%) Exchange Server 2007
5 4 (7.273%) SharePoint 2010
5 4 (7.273%) Blackberry Enterprise Server
6 1 (1.818%) Lotus Domino
6 1 (1.818%) IIS
6 1 (1.818%) CloudStack
6 1 (1.818%) Lync
Applications
1 17 (30.91%) MS Office
2 10 (18.18%) MS Excel
3 1 (1.818%) MS Visio
3 1 (1.818%) MS PowerPoint
Business Applications
1 1 (1.818%) Oracle EBS R12
Communications & Networking
1 11 (20.00%) TCP/IP
2 10 (18.18%) DNS
2 10 (18.18%) SAN
3 8 (14.55%) DHCP
4 7 (12.73%) LAN
5 6 (10.91%) WAN
6 5 (9.091%) Firewall
6 5 (9.091%) VoIP
7 4 (7.273%) Internet
7 4 (7.273%) HTTP
8 3 (5.455%) Wireless
9 2 (3.636%) MPLS
10 1 (1.818%) DAB
10 1 (1.818%) VPN
10 1 (1.818%) DMZ
10 1 (1.818%) 3G
10 1 (1.818%) ISDN
10 1 (1.818%) VLAN
Database & Business Intelligence
1 8 (14.55%) SQL Server
2 2 (3.636%) Oracle 8/8i
3 1 (1.818%) Crystal Reports
3 1 (1.818%) Cognos Impromptu
3 1 (1.818%) SQL Server 2008
General
1 4 (7.273%) Telecoms
1 4 (7.273%) Finance
1 4 (7.273%) Retail
2 3 (5.455%) Back Office
3 2 (3.636%) Manufacturing
4 1 (1.818%) Legal
Miscellaneous
1 3 (5.455%) Thin Client
1 3 (5.455%) Fat Client
2 1 (1.818%) Replication
2 1 (1.818%) Clustering
2 1 (1.818%) Management Information System
2 1 (1.818%) Mobile App
2 1 (1.818%) iPad
2 1 (1.818%) Data Integration
2 1 (1.818%) iPhone
2 1 (1.818%) Streaming Media
Operating Systems
1 41 (74.55%) Windows
2 24 (43.64%) Windows Server 2008
3 19 (34.55%) Windows Server 2003
4 7 (12.73%) Linux
4 7 (12.73%) Windows XP
4 7 (12.73%) Windows 2000 Server
4 7 (12.73%) Windows 7
5 3 (5.455%) Windows Vista
6 2 (3.636%) UNIX
7 1 (1.818%) Solaris
7 1 (1.818%) Windows 8
Processes & Methodologies
1 13 (23.64%) ITIL
2 6 (10.91%) Migration
3 5 (9.091%) Project Management
3 5 (9.091%) Service Delivery
4 3 (5.455%) PRINCE2
5 2 (3.636%) Data Protection
5 2 (3.636%) ITIL V2
5 2 (3.636%) Service Management
6 1 (1.818%) Data Management
6 1 (1.818%) Change Management
6 1 (1.818%) Disaster Recovery
6 1 (1.818%) Workflow
6 1 (1.818%) CRM
6 1 (1.818%) SOA
6 1 (1.818%) E-Commerce
6 1 (1.818%) Test Strategy
6 1 (1.818%) Root Cause Analysis
6 1 (1.818%) Capacity Management
6 1 (1.818%) ITIL V3
6 1 (1.818%) Data Cleansing
Programming Languages
1 4 (7.273%) SQL
2 3 (5.455%) PowerShell
3 2 (3.636%) Bash shell
3 2 (3.636%) Shell Script
4 1 (1.818%) VBScript
4 1 (1.818%) VB
4 1 (1.818%) Java
4 1 (1.818%) Perl
Qualifications
1 6 (10.91%) SC Cleared
1 6 (10.91%) Security Cleared
2 3 (5.455%) Cisco Certification
2 3 (5.455%) CCNA
2 3 (5.455%) DV Cleared
3 2 (3.636%) MCITP
3 2 (3.636%) MCSE
3 2 (3.636%) MCP
3 2 (3.636%) Microsoft Certification
3 2 (3.636%) ACSA
4 1 (1.818%) Avaya Certification
4 1 (1.818%) MCSA
4 1 (1.818%) MCDST
Quality Assurance & Compliance
1 4 (7.273%) SLA
System Software
1 15 (27.27%) Active Directory
2 12 (21.82%) VMware Infrastructure
3 8 (14.55%) Hyper-V
4 7 (12.73%) Forefront TMG
5 5 (9.091%) Terminal Services
5 5 (9.091%) ISA Server
6 4 (7.273%) vSphere
7 3 (5.455%) VMware ESXi
8 2 (3.636%) XenApp
8 2 (3.636%) Microsoft App-V
9 1 (1.818%) VMware ESX
9 1 (1.818%) XenServer
9 1 (1.818%) XenDesktop
Systems Management
1 8 (14.55%) SCCM
2 5 (9.091%) SCOM
3 3 (5.455%) Norton AntiVirus
3 3 (5.455%) ARCserve
4 2 (3.636%) WSUS
4 2 (3.636%) NetBackup
5 1 (1.818%) WhatsUp Gold
Vendors
1 18 (32.73%) Microsoft
2 17 (30.91%) VMware
3 8 (14.55%) Citrix
4 7 (12.73%) CommVault
5 4 (7.273%) Symantec
5 4 (7.273%) Intel
5 4 (7.273%) Cisco
5 4 (7.273%) HP
6 3 (5.455%) Oracle
7 2 (3.636%) NetApp
7 2 (3.636%) Avaya
7 2 (3.636%) Dell
8 1 (1.818%) Redknee
8 1 (1.818%) AppSense
8 1 (1.818%) Websense
8 1 (1.818%) Sophos
8 1 (1.818%) Adobe
8 1 (1.818%) Sun
8 1 (1.818%) Lotus
8 1 (1.818%) Informatica
NOC Technical Support Advisor
Maidenhead, Berkshire
NOC 1st /2nd line Technical Support Advisor - Windows/ Linux/ Networking... Additional Info: Shift work required A leading ISP based in Maidenhead are looking for a 1st / 2nd line...
Randstad Technologies
Rate: £13.00 - £15 per hour
Posted: 21 May 2013
Technical Support Engineer - Contract - Reading
Reading, Berkshire
As a Technical Support Engineer you will have extensive experience in Session/System Manager, Avaya Communication Manager, Call Recording (ACR/Eventra/Red Box). You will have extensive Helpdesk...
Austin Fraser
Rate: £1 per day
Posted: 21 May 2013
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