The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 38 38 37
Rank change year-on-year
0 -1
Contract jobs requiring a 3rd Line Support 4 2 3
As % of all contract IT jobs located in Kent 1.41% 0.83% 1.08%
As % of the Job Titles category 1.52% 0.85% 1.17%
Number of daily rates quoted 1 2 1
Average daily rate
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of your Daily Rate
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£190 £210 £375
Average daily rate % change year-on-year
-9.52% -44.00%
UK excluding London average daily rate £275 £223 £289
% change year-on-year
+23.15% -22.67%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.00 £19.50 £21.75
% change year-on-year
+7.69% -10.34%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
264 235 257
As % of all contract IT jobs located in Kent 92.96% 97.51% 92.45%
Number of daily rates quoted 138 149 134
Average daily rate £338 £350 £350
Average daily rate % change year-on-year
-3.57% -
90% offered a daily rate of more than £150 £140 £150
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 12 6 26
Average hourly rate £13.00 £17.50 £16.00
Average hourly rate % change year-on-year
-25.71% +9.37%
90% offered a hourly rate of more than £9.00 £8.25 £11.50
10% offered a hourly rate of more than £39.82 £47.00 £30.08
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

3rd Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Kent region.

3rd Line Support Daily Rate Trend in Kent

3rd Line Support
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Kent region.

3rd Line Support Hourly Rate Trend in Kent

3rd Line Support
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Kent

For the 6 months to 3 July 2015, IT contractor jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Citrix
1 4 (100.00%) VMware
2 3 (75.00%) ITIL
2 3 (75.00%) Active Directory
2 3 (75.00%) Exchange Server 2007
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) MCSE
2 3 (75.00%) MS Excel
2 3 (75.00%) MS Exchange
2 3 (75.00%) Microsoft Certification
2 3 (75.00%) XenApp
2 3 (75.00%) XenDesktop
2 3 (75.00%) SolarWinds
2 3 (75.00%) SolarWinds Orion
2 3 (75.00%) Exchange Server 2010
2 3 (75.00%) Windows Server 2012
2 3 (75.00%) Exchange Server 2013
3 2 (50.00%) Capacity Planning
3 2 (50.00%) Data Centre
3 2 (50.00%) DFS Replication
3 2 (50.00%) SCCM
3 2 (50.00%) Disaster Recovery
3 2 (50.00%) Migration
3 2 (50.00%) Exchange Server 2003
3 2 (50.00%) VMware ESX
4 1 (25.00%) BIG-IP
4 1 (25.00%) VMware Certified Professional (VCP)
4 1 (25.00%) Cisco Certification
4 1 (25.00%) Firewall

3rd Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (75.00%) MS Exchange
1 3 (75.00%) Exchange Server 2007
1 3 (75.00%) Exchange Server 2010
1 3 (75.00%) Exchange Server 2013
2 2 (50.00%) Exchange Server 2003
Applications
1 3 (75.00%) MS Excel
Cloud Services
1 1 (25.00%) Microsoft Azure
1 1 (25.00%) Office 365
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
1 1 (25.00%) SAN
1 1 (25.00%) MPLS
1 1 (25.00%) OSPF
1 1 (25.00%) BGP
1 1 (25.00%) Firewall
1 1 (25.00%) BIG-IP
Miscellaneous
1 2 (50.00%) Data Centre
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows Server 2012
Processes & Methodologies
1 3 (75.00%) ITIL
2 2 (50.00%) Disaster Recovery
2 2 (50.00%) Migration
2 2 (50.00%) Capacity Planning
3 1 (25.00%) DevOps
Qualifications
1 3 (75.00%) MCSE
1 3 (75.00%) Microsoft Certification
2 1 (25.00%) VMware Certified Professional (VCP)
2 1 (25.00%) CCNP
2 1 (25.00%) CCNA
2 1 (25.00%) Cisco Certification
System Software
1 3 (75.00%) XenApp
1 3 (75.00%) XenDesktop
1 3 (75.00%) Active Directory
2 2 (50.00%) VMware ESX
2 2 (50.00%) DFS Replication
3 1 (25.00%) vSphere
Systems Management
1 3 (75.00%) SolarWinds Orion
2 2 (50.00%) SCCM
3 1 (25.00%) Foglight
Vendors
1 4 (100.00%) Citrix
1 4 (100.00%) VMware
2 3 (75.00%) SolarWinds
3 1 (25.00%) F5
3 1 (25.00%) CheckPoint
3 1 (25.00%) Cisco