The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 40 37 31
Rank change year-on-year
-3 -6
Contract jobs requiring a 3rd Line Support 5 1 1
As % of all contract IT jobs located in Kent 1.68% 0.35% 0.39%
As % of the Job Titles category 1.81% 0.37% 0.42%
Number of daily rates quoted 5 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £265
Average daily rate % change year-on-year
-6.66% +41.50%
UK excluding London average daily rate £235 £273 £260
% change year-on-year
-13.76% +4.80%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.85 £22.50 £22.50
% change year-on-year
-7.32% -
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
277 273 240
As % of all contract IT jobs located in Kent 92.95% 95.45% 92.66%
Number of daily rates quoted 182 155 135
Average daily rate £350 £348 £325
Average daily rate % change year-on-year
+0.71% +6.92%
90% offered a daily rate of more than £175 £150 £163
10% offered a daily rate of more than £475 £500 £422
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 8 18 29
Average hourly rate £12.50 £17.00 £17.75
Average hourly rate % change year-on-year
-26.47% -4.22%
90% offered a hourly rate of more than £10.10 £11.00 £9.50
10% offered a hourly rate of more than £39.01 £34.00 £47.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

3rd Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Kent

3rd Line Support
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Kent region.

3rd Line Support Daily Rate Trend in Kent

3rd Line Support
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the Kent region over the 3 months to 28 August 2014.

3rd Line Support Daily Rate Histogram in Kent

3rd Line Support
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Kent region.

3rd Line Support Hourly Rate Trend in Kent

3rd Line Support
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Kent region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford - - - -
Maidstone - - - -
Sittingbourne - - - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Kent

For the 6 months to 28 August 2014, IT contractor jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 9 (100.00%) Windows
2 8 (88.89%) Active Directory
3 5 (55.56%) Microsoft
3 5 (55.56%) MS Exchange
3 5 (55.56%) VMware
4 4 (44.44%) Microsoft Certification
4 4 (44.44%) Windows Server 2003
5 3 (33.33%) Windows 7
5 3 (33.33%) Citrix
5 3 (33.33%) MS Office
5 3 (33.33%) SCCM
5 3 (33.33%) VMware Infrastructure
5 3 (33.33%) Windows Server 2008
6 2 (22.22%) Advertising
6 2 (22.22%) Network Management
6 2 (22.22%) VMware ESXi
6 2 (22.22%) Data Security
6 2 (22.22%) Windows XP
6 2 (22.22%) XenApp
6 2 (22.22%) vSphere
6 2 (22.22%) SolarWinds
6 2 (22.22%) Network Monitoring
7 1 (11.11%) Capacity Planning
7 1 (11.11%) XenDesktop
7 1 (11.11%) Change Management
7 1 (11.11%) Disaster Recovery
7 1 (11.11%) Firewall
7 1 (11.11%) Internet
7 1 (11.11%) Blackberry
7 1 (11.11%) Blackberry Enterprise Server

3rd Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 28 August 2014, IT contractor jobs across the Kent region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (55.56%) MS Exchange
2 1 (11.11%) Blackberry Enterprise Server
2 1 (11.11%) Exchange Server 2000
2 1 (11.11%) Lync
Applications
1 3 (33.33%) MS Office
2 1 (11.11%) MS Excel
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 1 (11.11%) LAN
1 1 (11.11%) WAN
1 1 (11.11%) DHCP
1 1 (11.11%) VPN
1 1 (11.11%) DNS
1 1 (11.11%) Internet
1 1 (11.11%) Firewall
Development Applications
1 1 (11.11%) Visual Studio
General
1 2 (22.22%) Advertising
2 1 (11.11%) Banking
2 1 (11.11%) Telecoms
2 1 (11.11%) Finance
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
Miscellaneous
1 1 (11.11%) Blackberry
1 1 (11.11%) Management Information System
Operating Systems
1 9 (100.00%) Windows
2 4 (44.44%) Windows Server 2003
3 3 (33.33%) Windows Server 2008
3 3 (33.33%) Windows 7
4 2 (22.22%) Windows XP
5 1 (11.11%) Mac OS X
5 1 (11.11%) Windows 2000 Server
5 1 (11.11%) Windows 8
5 1 (11.11%) Windows Server 2012
5 1 (11.11%) UNIX
Processes & Methodologies
1 2 (22.22%) Data Security
1 2 (22.22%) Network Management
1 2 (22.22%) Network Monitoring
2 1 (11.11%) Systems Analysis
2 1 (11.11%) Capacity Planning
2 1 (11.11%) ITIL
2 1 (11.11%) Configuration Management
2 1 (11.11%) Change Management
2 1 (11.11%) Disaster Recovery
Programming Languages
1 1 (11.11%) VBScript
1 1 (11.11%) PowerShell
Qualifications
1 4 (44.44%) Microsoft Certification
2 1 (11.11%) MCITP
2 1 (11.11%) MCSE
2 1 (11.11%) CCNA
2 1 (11.11%) Cisco Certification
System Software
1 8 (88.89%) Active Directory
2 3 (33.33%) VMware Infrastructure
3 2 (22.22%) XenApp
3 2 (22.22%) vSphere
3 2 (22.22%) VMware ESXi
4 1 (11.11%) XenDesktop
4 1 (11.11%) Microsoft App-V
Systems Management
1 3 (33.33%) SCCM
2 1 (11.11%) WSUS
Vendors
1 5 (55.56%) Microsoft
1 5 (55.56%) VMware
2 3 (33.33%) Citrix
3 2 (22.22%) SolarWinds
4 1 (11.11%) Cisco
4 1 (11.11%) Avaya
4 1 (11.11%) Apple